Meet the speakers

Jeremy B.
Agent Results Advocate at Liveops
(and former Liveops Agent)

Aldo C.
Independent Contractor with Liveops

Katie B.
Senior Director of Agent Experience at Liveops
The way we work is changing
More than ever, highly skilled people are
seeking jobs that allow them to work
around their lives. Experts predict that
43% of the workforce
These workers: will be freelance as
• Don’t believe they have to go into an office part of the gig
to earn a living economy by 2020.
• No longer want a traditional, rigid full-time
~ Inc, 2018
schedule
• Desire independence in their careers

Fortunately, top brands are increasing opportunities to meet these

desirable people where & how they want to work: from their home
offices, on their schedule.
Leaving 9 - 5 behind
A flexible, work at home career lets people:

• Be their own boss as an • Exert independence over their schedule

independent contractor • Access careers not available in their
• Spend more time with loved ones community
• Control their finances • Try something new and meaningful
• Leverage existing skills
Who’s working from home?

● Stay at home parents

● Caregivers
● Retirees
● Veterans
● Students
● People with disabilities

Whether you want to work at home for yourself or your family, there
are a lot of people and resources to lean on along the way.
Making work from home a career
More companies are turning to a trusted home-based workforce to
support their most important audience; their customers.

Customer services, sales and licensed work is popular in:

● Travel & hospitality
● Customer service
● Retail
● Insurance claims and sales
● Healthcare
Is work at home right for you?
Many big businesses are making the switch
from a call center workforce to work at
home, so finding the right partner to
introduce and prepare you for these
opportunities is important--
that’s where Liveops comes in.
Goodbye cubicles & commutes, hello Liveops

Liveops connects thousands

of dedicated, work-at-home
agents to some of the world's
largest global brands to
provide high-quality customer
service and support.
Liveops culture

Liveops strives to create a

culture that attracts
entrepreneurs, promotes growth
and feels truly connected. Our
culture and values encourage:

● An entrepreneurial spirit
● A down to earth personality
● A growth mindset
● A results-driven approach to work,
our customers & agents
The Liveops difference
Liveops provides the tools & certification to help
you prepare for customer engagement, working
with top brands and being your own boss.

● Award winning eLearning

● Virtual classrooms
● Certification tools
● Resource libraries & onboarding
● Live role play & practice sessions
● Access to helpdesk tech support
● In-person agent roadshows
● Liveops Nation - an online
community of at-home agents
“It all starts with the
agents. Giving them
the tools, certification
and support they need
to do meaningful work.
Set them up for success
in an environment they
can and want to
succeed in.”
GREG HANOVER,
CEO Liveops
Meet Aldo

● How/why he became a Liveops agent

● What it felt like to go through certification
● How it felt to take that first call
● Average day
● What keeps him motivated?
Agent testimonials
“Don’t be afraid, do it. If you
like to sell, we have the
opportunity for you. If you
like to help people, there are
also options for that. There’s
different types of
opportunities [with] Liveops.
And just do it, don’t be
afraid, don’t be shy.”
JOAN
Liveops agent
“Having the flexibility to work
from home and work around
his schedule is perfect for
me.”
LAMOYA
Liveops agent, new mom and
student working toward a business
degree.
“To me, I’ll tell you, it is
priceless, because now I
literally schedule my work
around my son’s activity,
around my home. I love it and
now I feel more at peace.”
NIURVI
Liveops agent
Current opportunities & how to get started

Need current opps from the TA team

Q&A

Aldo C. Jeremy B.
Independent Contractor Agent Results Advocate
Liveops Liveops

Katie B.
Sr. Director of Agent Experience
Liveops
 For any further questions visit
our FAQ section:

https://join.liveops.com/work-from-home/#faqs