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Job Description
Overall management of Engineering Services to Elite clients with a focus on continuous
improvements.
To meet at all time the contractual obligations and target SLA’s set by both client and the
internal
management.
To develop on a continuous basis the client relationship to ensure differentiation and
innovation in order
to expand the scope of services and gain long term contractual lock–in from the client.
Evaluation and rectification of any nonconformance in the services provided at the sites.
Developing & implementation of maintenance strategies based on standard processes /
procedures.
Performing ongoing facilities maintenance inspections of common areas by conducting
'walk-through' at
site to ensure compliance with International Standards.
Invoice & payment follow-up, Financial Management for in-house & Clients.
Initiate cost saving ideas to reduce operational cost for the client.
Fire & Safety includes Emergency Response Management.
Report Management.
Develop and monitor safety programs, assists property managers in hiring facility
/maintenance staff
positions and develops training programs for management and maintenance employees.
Fulfilling customer’s and employee’s requirements.
Taking care of the Vendor bills and other related Local clearances.
Attending audit i.e.: Electrical Inspector & Lift Inspector etc.
Responsible for operation & maintenance of all the equipments such as DG sets, UPS,
Chillers, HT/LT
installations, Electrical control panels, Hydrant & Fire alarm systems, CCTV etc.
Up-keeping of Utilities uptime of 100% at any given time i.e.: Transformers, UPS, DG &
Air-conditions.
Maintaining & updating day to day check list maintained at site & coordinating for
Internals & External
Audits.
Managing Help Desk functions and ensuring efficient functioning of Help Desk and
Closure of all client
requests on a positive note and well within SLA.
Maintaining of materials stocks as per the requirement & replenishing or ordering as per
the
consumption.
Check the monthly bill received from EB and forward the same to the concerned person
and effect the
payment in time.
Try to ensure that the MD & PF is within the safe value, based on your requirement.
Coordinate with the customer and AMC agencies and arrange for the shut- down
maintenance of the
installation.
Co-ordinate with the AMC contractor/ supplier for routine maintenance.
Maintain the 52 week maintenance schedule with system maintenance schedule for
entire system.
Maintain the all EB Reports, DG Reports, Material Inventory as per consumption and
forward the same to
the concerned person.
Maintain the all Audit required documents.
Maintaining Equipment History Card.
Maintaining of service reports records as per the standards.
Responsible for power management & working on power saving techniques.
Following up the pending works of internal team & external vendors & completing as per
the schedule.
Preparing MIS report.
Handling all Technical Staff & their Shift Schedule & Attendance.

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