Académique Documents
Professionnel Documents
Culture Documents
Assistance Program
Operations Manual
Ateneo de Davao University
(College of Law | Ateneo Legal Services Office | Ateneo Public Interest and Legal Advocacy | Ateneo
Resource Center for Local Governance)
Introduction
Part of the mission of Ateneo de Davao University is the promotion of faith that does
justice, in cultural sensitivity and transformation and interreligious dialogue, particularly
with the Muslim and Lumad communities of Mindanao, promote social justice, gender
equality, the creation of wealth and its equitable distribution.
The institutionalization of its legal assistance program under the AdDU Developmental
Legal Assistance Program (ADDLAP) us anchored on the University’s Strategic Plan 2015-
2020 which includes the Key Results Area:
• Promote communities of peace and cultural resilience
• Promote the common good through social justice
o Protect vulnerable communities using rights-based and gender-responsive
framework.
o Promote good governance.
Goal No. 4 states: Engendered a culture of conversations and dialogues, and strengthen the
Filipino Muslim and IP partner communities in Mindanao in their ethnolinguistic identities
and peacebuilding capacities. Its Key performance indicator is the number of communities
strengthened in their ethnolinguistic identities and peacebuilding capacities.
ADDLAP is a collaboration of College of Law’s Ateneo Legal Services Office (ALSO), Ateneo
Public Interest and Legal Advocacy (APILA) and Ateneo Resource Center for Local
Governance.
In order to ensure the full protection of the IP rights and interests, it is essential that
ADDLAP will consider customary laws and practices of the IP in resolving conflicts.
However, traditional or formal legal processes will not be totally disregarded by the
ADDLAP since these can also be used hand in hand with indigenous processes to fully
provide for the best interest of the IPs. The purpose of the ADDLAP is to provide legal
assistance to marginalized sectors that have less access to legal services, and at the same
time, develop the skills of AdDU law students for actual legal practice.
In the handling of cases, the Program aims to introduce the students to a concept of legal
assistance in which the partner is actively involved in decision-making and direction-
setting, and where there is always an effort to take the alternative dispute resolution and or
empower and transfer legal technology to them.
Conflict sensitivity principles are also applied in the legal interventions from the legal
interview to research process, and even in the resolution of cases. This manual provides
the necessary guidelines in the application of these principles. Several capacity building
activities are also part of the program of ADDLAP to its stakeholders, from community
partner, law students, faculty, other lawyers, government agencies and civil society
organizations.
How to Use This Manual
All ADDLAP members and office staff are encouraged to strictly comply with the Guidelines
for an orderly and efficient office system. Internal office memoranda shall supplement this
manual from time to time. Likewise, while this manual seems to be framed in a way that the
focus is on litigation, it is stressed and even highlighted, especially in Figure 1, that there
are other alternative dispute resolution mechanisms available to a particular legal issue.
In case of doubt, the Dean, Program Manager, or the center directors have to be consulted.
Article 1. Application and Admission of
Partners
Section 1. Interview of Partners
Partner interviews should be partner-centered, meaning it assumes that partners are
interested in favorable outcomes and in participating in the process of the case in a way
that strengthens their control and self-efficacy, and their sense of decency toward the other
party. The aim is toward empowerment and recognition of parties, and not focused on the
lawyers or law students. It involves the partners in the legal strategizing and case-theory
development.
Hence, the need to always confer with the partner or partners on any matters relating to
the case, as they themselves have a better appreciation of the case as long they are also
empowered to act on it. With the partner at the center of the case, options to consider other
alternative ways of dispute resolution is in play.
In case the partner requests assistance in a pending or potential case, or if you determine
after the interview that the Office should provide him with such assistance, in a formal and
long-term engagement, the matter should be considered an application for legal assistance,
in which case the procedures outlined in these Guidelines should be followed.
There are also situations where the partner-communities request that the interview be
conducted in their respective communities, especially among indigenous peoples, and this
might be the most convenient thing to perform, logistically and physically, efforts will be
made by ADDLAP to have the interviews conducted in the community, subject to applicable
guidelines herein.
Steps in Conducting Interviews
Preliminary Considerations
1. Introduce yourself to the partner and brief him about the program, and the Office,
including its limitations, including among others the nature of cases it handles and
that the partner will be screened first if it meets the criteria of the office. Explain to
the partner that ADDLAP is advocating on alternative dispute resolution and will try
to exert efforts first in settling disputes or transforming conflicts into new realities.
Explain to the partner also that you are a law student working as a volunteer of the
Office and not yet a licensed lawyer. In case his/her application for legal assistance
is accepted by the Office, a lawyer will actually supervise the handling of his/her
case. Explain to him/her that although the legal and professional services of the
Office are free, expenses such as filing fees, transportation, documentation and other
expenses incurred in connection with the handling of the case may be charged to
and paid for by the partner, depending on their capacity to pay also.
2. Explain to the partner that the interview is only preliminary and his case is a mere
application for legal assistance that would be evaluated before it is officially
accepted by the office. The case shall only be accepted if the same falls under any of
the cases that ADDLAP seeks to give legal assistance.
3. Fill out the Partner Information Form (Annex 1) which should contain, at the
minimum, the following:
4. Be conscious of ethical considerations. Ask if the partner has already hired a lawyer
for this particular problem. Explain to the partner that it is unethical for the Office
to give advice or render assistance in a matter where another lawyer has been
retained. If the partner intends to continue the services of the other counsel,
politely terminate the interview and inform him/her to go back to the retained
lawyer. However, if it clearly appears that such counsel is in bad faith or is grossly
incompetent, the matter should be referred to the Program Manager who will
decide on the issue. In the meantime, the interview can proceed tentatively, with
this matter clearly explained to the partner.
5. Note that there are diverse set of methods in employing strategies in addressing
legal issues and concerns. One should note that litigation is just one of these, and
there are different alternative dispute resolution strategies employed, such as
community education, mediation or even advocacy. Figure 1 as presented in the
Annexes depicts the basic steps one takes to address a problem, beginning with the
identification of a problem and moving toward development and implementation of
a strategy to address it.
6. Remember that ADDLAP espouses conflict sensitivity in handling of cases and issues
involving natural resources and of the marginalized sectors, hence the bias is to
exhaust other alternative modes of dispute resolution, especially those that will be
beneficial to our partner and partners.
Interview Proper
1. In interviewing, bear in mind that interview with a partner is very crucial because it
is here where you obtain vital information that will be used in all phases of the legal
assistance, including research of pertinent law, formulation of theory and strategy,
choice of alternative dispute resolution mechanisms, and if necessary, preparation
of pleadings, settlement and negotiations, discovery proceedings, actual trial
(examination of the parties and their witnesses), and appeal.
3. At the onset of the interview, remind the interviewee that the case being presented
is not yet accepted, as ADLAP will still consider this based on the criteria for
acceptance of cases. The interviewer must also explain to the interviewee of the
limitation of ADLAP as well as the criteria for case-handling. This reminder shall
also be given to the interviewee after the interview is concluded.
5. Make the partner as comfortable as possible. A law student should never give an
advice at first instance. Proper documentation of the legal interview, organizing any
documentary or object evidence, if any, doing a substantive legal research on the
issue presented and presenting these in a case report should be the default course of
action of any law student doing an interview.
6. However, if the partner requests or needs assistance which you can readily provide
by preparing an affidavit (e.g., affidavit of loss), a special power of attorney, demand
letter or other legal documents, please ensure that such assistance is given as soon
as possible. Before releasing the document, however, please consult the Program
Manager and clear the document.
7. Make a report of the facts and nature of the case and the action you have taken,
research on the subject matter conducted, or the assistance, advice or
recommendation you have given. This report should be submitted to the Program
Manager and filed together with other such reports by the office staff for future
reference. This report would also be considered for purposes of compliance with
Law School curriculum requirements.
a) As much as possible, the case file should not be taken out of the
Office. If you really need to take the case file out, you should
register this fact in a record book or sheet prepared by the
Committee on Case monitoring and Administration or if there is no
committee yet to the Administrative Staff.
b) The Supervising Lawyer shall, from time to time set a date for
thinning of files at which the staff shall review all the file folders
and take out documents from such files which have been
terminated or no longer being handled by the Office shall be
removed from the filing cabinet and the important documents (e.g.,
sample pleadings, research work) shall be retained and kept by the
Committee on Case Monitoring and Administration for future
reference and guidance.
Caution
You shall be held accountable for the loss of the case file you borrowed or any
document contained therein. Outsiders, [including students who are neither
members of ADDLAP cannot borrow any file folder unless authorized by the Dean or
Supervising Lawyer. The Committee on Case Monitoring and Administration is
responsible for keeping track of borrowed file folders.
ARTICLE II.
CASE ASSIGNMENT: TEAM SYSTEM
SECTION 1. COMPOSITION OF CASE HANDLING TEAM
All cases in the Office shall be handled by a team composed of students enrolled in the
program. The program manager shall form the teams and assign respective team leaders.
Each team will be supervised by the supervising lawyer or if available, a volunteer
lawyer. Law students who interviewed the applicant will automatically be members of
the team, unless they are relieved from such assignment for valid reasons (e.g. work load,
ethical considerations). The supervising lawyer or volunteer lawyer shall advise the
team regarding substantive and procedural law, and to attend hearings in proper cases.
Section 3 and 4: rule 138-A Law Student Practice Rule
The Supervising Lawyer will designate the student members of the team, including
the practice court students who will be given their assignments at the start of each
semester or during the semester as new cases are accepted by the Office.
The Supervising Lawyer shall also handle the following:
(1) Designation of additional team members when the nature or complexity of the case
requires it.
(2) Case reassignments and inheritance of case assignments.
• Proper form
• Consistency with the theory and strategy
• Compliance with all substantive and procedural requirements
The Supervising Lawyer, however, reserves the right to change the composition of
the team for valid reasons of which the Program Manager shall be informed. The Supervising
Lawyer shall formulate the team’s guidelines in the assignments of team members.
It should be noted, however, that the Office encourages students to handle cases in
different places taking into account alternative dispute resolution for purposes of
exposure and training in different areas of law and law practice. (i.e., number of cases
being handled) and quality (i.e., complexity of cases).
Ethical Considerations
(1) Review your Legal Ethics course and always keep in mind the provisions of the
Canons of Professional Ethics and the Code of Professional Responsibility. In the
processing of applications, check the Office’s List Partners and Cases to determine any
possible conflicts.
(2) Maintain the confidentiality of the secrets of your partner and of any information you
obtained from him or gathered in the course of your case handling. If there is a need
to disclose the secrets of your partner, secure his permission first.
(3) Decline any case assignment in which you have personal interest. Immediately
inform the supervising lawyer if any conflict of interest exists or perceived. Never
draft any legal document or do anything that will confer any benefit on you, your
family, or any Office staff.
(4) You should not gain materially from your services in the Office as this is against the
principle of free legal assistance. Discourage your partner from giving you money or
gifts. If you are offered money or gifts from the partner, this should be turned over to
the Administrative Staff. Never use the partner’s money or property for your personal
purposes.
(5) When the opposing party is represented by counsel, always communicate or
negotiate with such counsel only, and never with his partner.
(6) As a law student providing conflict sensitive alternative legal assistance, the primary
consideration always is the interest of the partner towards alternative modes of
dispute resolution. One should endeavor to explain the advantages and even
disadvantages of different modes of dispute resolution mechanisms.
Work Ethics
(1) Always endeavor to produce the best quality of work. Keep in mind that although
your partners are non-paying, professional and ethical considerations dictate that
they are the best from you. Pleadings, research work, and other paper works should
be substantive, thorough, exhaustive, and well written.
(2) Do not be choosy in the cases you are handling. Once you are assigned to a
particular case, do the best you can in advocating your partner’s cause and protecting
his interest within the bounds of law, whether you find the case interesting or not.
The quality of your work should be affected by what you think of the case of your
partner.
(3) Do your assigned tasks promptly and without need of prodding. The group
tasked with a case shall include a timeline on the work processes such as partner
interview, research work, case analysis and case conferences. Submit your written
assignments as you have promised based on this time or as required by your
supervising lawyer. File pleadings and other legal documents on time. Remember
that you can lose your case on a mere technicality.
(4) The Office adopts the team system in handling cases thus, always strive to be a
good team player. Do your fair share of your team’s work. Likewise, never
monopolize the work and do not interfere with the work of others. Consult and
cooperate with your team members.
(5) Comply strictly and consistently with these guidelines and other Office rules,
and the written or verbal instructions of your supervising lawyer. If you
disagree with the guidelines, rules or instructions, or if you believe that following the
same would prejudice the work of the team or your partner’s interest, confer with the
supervising lawyer and suggest and justify ways and means to remedy the problem
or improve the Office systems and procedures.
(6) Consult your supervising lawyer on any action you intend to implement relative
your case. Remember that you will be held responsible for the consequences of your
actions. The general rule in the Office is that you should always consult your
supervising lawyer and suggest and justify ways and means to remedy the problem or
improve the Office systems and procedures. All actions of the different teams will be
reviewed and approved by the Supervising Lawyer.
Emergency Cases
The nature of the referral may require immediate action (e.g., arrest situations,
enforcement of restraining orders, or non-extendible deadlines in the filing of pleadings) on
your part, and processing of the application for legal assistance, provided there is no other
emergency situation, the same should be given immediate attention and action. In such case,
the Dean or Supervising lawyer or a lawyer connected with the Office should still be
consulted for possible course of action. As much as possible, the action to be taken should
be limited to removing the partner from the emergency. After this is accomplished, the case
should undergo the regular application and case handling procedures as outlined in these
Guidelines.
ARTICLE III
FILE SYSTEM
SECTION 1. IN GENERAL
LABOR CASES involving partners LR and the assigned number of the case
(1) Drafts and final copies of all pleadings, court notices, orders, decisions and process,
legal documents and papers, research memoranda, status reports, letters, opinions,
and any and all documents received, obtained, submitted, or filed in the course of
handling the case must always be included in the file folder in chronological order.
The earliest documents should be placed at the bottom of the folder next to the
Partner Information Form and the Partner Application Report, and the latest
document on top;
(2) The Case Summary Report (Form 5) shall be placed on the inner front cover of the
folder. The file number and case title or designation must be written in clear and bold
letters and figures on the tab of the folder. The Committee on Case Monitoring and
Administration shall arrange the folders properly and systematically in the filing
cabinets.
Post Interview
(1) After the interview proper, thank the partner for considering the Office for legal
assistance. Tell him/her that he/she would be informed by the Office of whether the
application has been accepted or not. Set a definite period within which he/she
should expect word from the Office of the result of his application. Be sure to get in
touch with him/her within the same period; and
(2) Make a copy of the Partner Information (Form 1). The original should be attached to
the Partner Application Report and the copy given to the Committee on Case
Monitoring and Administration for its files.
If a partner visits the Office merely for counseling and advice, and not for long term
legal assistance, please observe the following guidelines:
(1) Exercise caution in giving advice consistent with your professional responsibility and
the high standards of ADDU by not encouraging the partner’s propensity to litigate
and resolve the case through court action. The advice or opinion given should always
be well-considered, well-founded and intelligent based on the concepts of Conflict
Sensitivity and Conflict Transformation.
(2) Know the facts, premises, and assumptions well. Ask clarificatory questions if
needed. Understand the scope and implications of the questions presented.
(3) When you are not sure of your law, do not give categorical answers. Give an opinion
or advice only if you are sure of the legal basis. Do not attempt to impress the partner
or your fellow staff by giving ready answers. If you cannot give a proper advice
offhand, do some research and request the partner to come back to the Office so you
can give him well-researched opinion. If the partner or partner is the type who can
be given a formal written reply, or when there is somebody who can adequately
explain the opinion to him (as in the case of organized groups), prepare and sent the
partner a letter-opinion to him which should in all cases be signed by the Supervising
lawyer, or a volunteer lawyer of the Office. When applicable, give the partner
alternative causes of action or remedy, and explain to him the limits and the
advantages and disadvantages.
(4) When an immediate answer is necessary, always qualify your answer, explain to the
partner that it is tentative, conduct research and further investigation, and inform the
partner of the results of your findings as soon as possible.
(5) Consult your fellow law student, a volunteer lawyer of the Office, and/or the Dean or
Supervising lawyer for opinion or clarification. Do not attempt to impress the partner
or your fellow law student by giving ready answers. If you cannot give a proper
advice offhand, do some research and request the partner to come back to the Office
so you can give him a well-researched opinion.
ANNEXES
FORM 1. PARTNER INFORMATION FORM
Name of Partner: Age:
Citizenship: Sex:
Civil Status:
If married, name
of spouse:
Home Address: Tel. No.
Place of Work: Tel. No.
Alternative
Contact Nos.
VENUE___________________________
INDIGENCY
Usual Occupation of partner:
Other source of Income:
Average monthly salary:
No. of children/other dependents:
No. of children in school:
No. of children working:
Where children are studying or working:
If children are working and supporting
partner, how much support do they give,
if any:
Other financial indicators:
Title of the Case: ____________________________________ Case No. ________________
Represented by Counsel: Yes No
Status of Engagement: On-going Terminated
If terminated, reason for termination: __________________________________________________
If on-going, reason for application with ADDLAP: ____________________________________________
Name:
Address:
Tel. No. of Counsel:
Designation of Partner
Plaintiff/Complainant
Respondent/Defendant
Others: _________________
ADDLAP TRANSACTION
Recommendation/Remarks:
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________
Please use separate sheets of paper for the facts of the case, the possible issues involved, and the results of your
initial research. Remember to be thorough and exhaustive in your discussion. Submit the Report within three
(3) days from the interview.
NAME: _____________________________________________________________________
RECOMMENDATIONS:
Legal indigency
Test case or impact case on
issues of IPRA
Instructional value
Venue of action
Merits of the case
Caseload
Ethical considerations
Others
REMARKS:
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
_____________________________________________________________________
Accept/Reject: _______________________
Note/Instructions:
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
_____________________________________________________________________
_____________________________________
Facts:
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
__________________________________________________
Title of Case
Case No.
Venue of Action
Designation of
Partner
Status of Partner
Date
Transaction
Remarks____________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
_______________________________________________________________________________
Form 4
AGREEMENT OF UNDERTAKING
I, ________________________, after having voluntarily obtained the services of the Ateneo legal Assistance
Program agree to undertake the following:
- Payment of filing fee, transcript of stenographic notes, photocopies, and other legal documents
- Procurement of witnesses for interview and/or gathering of documentary evidence in support of
my claims;
- Follow-up of case status;
- Other similar tasks necessary for the speedy dispositions of my case.
The foregoing is in line with the ADDLAP’s partner empowerment by promoting active partner
involvement and burden-sharing in the case proceedings.
I understand that the ADDLAP will handle the case up to ___________________ only. However, should
further engagement be necessary, ADDLAP shall continue to handle the case only after discussion and
acceptance by the Dean of ADDU College of Law and/or Supervising Lawyer.
____________________________________________________________
Signature over Printed name & Date
Form
Name of
Interviewer
Name of
Interviewee
Date of Duty
Time
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
_______________________________
Issues: (Indicate here applicable laws or regulations governing the case, whether there are appropriate
jurisprudence or decisions made by government or international bodies)
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
_______________________________
Recommendations: (Indicate here whether you recommend that ADDLAP should accept or deny, give a brief
explanation on the reasons, and what remedies or agencies to engage)
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
_____________________________________________________________________
Notes:
Steps for solving justice
problems
Initial Interview
Research Research
• Take partner’s Provide initial legal information Present initial options to
statement on rights and procedures partner.
Litigation
Assisting partner
Provide further Advocacy to navigate
Mediation
information on rights authorities
Community Organized
and procedures