146 Hay El Ashgar, 6 October, Egypt Phone +2 (010) 619-3495

299 Roehampton Ave, Toronto, Ontario, Canada Phone +1(647) 866-6904

E-mail, sharkees@hotmail.com

Ahmed Hisham
Work Objective

Seeking new challenges where I can use my educational practices and work experience to
increase companies’ profitability.

Education

Bachelor of Business Administration

Human Resources and Finance Concentration,
University of New Brunswick NB, Canada

Profile & Skills

Business professional with a Bachelor's degree in Business Administration concentrating

in HR and Finance I have a unique perspective on the latest business & IT techniques

During my work experience, I have added a great travel experience, which increased my
public relation and interpersonal skills, including (Europe, Middle East, and North
America).

Some of my skills and knowledge include:

• Team player, problem solver, decision maker, critical thinking
• Self-starter, hard worker and multitasking personality
• Continuous learning and quick learner
• Outstanding communication and presentation skills
• Consulting, ERP Implementation experience
• Experience with CRM and Applicants Tracking Systems
• Business Processes Documentation MOM, AS IS, GAP, TO BE, etc…
• Human resources, IT, Sales, Customer Services experience
• Expert in Microsoft Office (Outlook, Word, Excel, PowerPoint, MS Visio, MS
Projects), SQL Server and other Applications

Some of the clients:

Financial: IG Investors Group, Dundee Wealth, BMO, CIBC, TD Bank, MFX, and
Government.
Manufacture and Retail: IKO, RONA, Loblaw, Maple leaf foods, Ganz. Canadian Tire,
Pet Value
Oil&Gas: Shell, Flint Energy, CNRL, Encana,
IT and Consulting: Canon, Soti, RIM, Redline communication, Rogers, Tellus,
Redknee, CGI, Accenture, Oracle, Syntax and others.
Employment History

ERP Consultant Jul. 2010 – Present

Microtech ITS Cairo, Egypt

• Working as presales consultant for MT Infinity ERP.

• Demonstrate demos for Clients.
• Implementing Recruiting, Workforce, Performance, Benefits, Training, and
Payroll modules.
• Gather, Identify and Analyze client requirement.
• Map and document future business process
• Identify application gaps and custom interfaces.
• Prepare functional design for required customizations
• Closely coordinate with developers to ensure that the customizations being built,
meet the specifications.
• Prepare functional design related deliverables.
• Prepare training materials & simulation case and record training attendance data
in training attendance sheet.
• Define & develop custom application extensions, interface programs, reports to be
integrated with MT Infinity.
• Prepare testing environment with the Clint’s IT team.
• Execute testing tasks including any add on/enhancements (if available) with
coordination with Clients.
• Run SQL queries on SQL Server 2000/2005/2008.
• Report bugs as well as change requests to development team.
• Document current business processes MOM, AS IS, GAP, TO BE, etc…
Projects: Good News, East Gas, Car Gas, Cairo Scan, PWC, BAT, Metro and others.
Sr. Account Executive Jul. 2009 – Jul.2010
TAL Group Toronto, Canada.

• Leading team and couching them on how to achieve their targets.

• Telemarketing services to potential clients and assist in coordination and
implementation of telemarketing activities.
• Promote services through conventions, trade shows, Job fairs, public relations, etc.
• Maintain and develop alternative methods of attracting potential clients.
• Maintain and develop relationship with candidates and ensure timely communication.
• Maintaining a high level of service to clients and candidates.
• Achieving set targets and goal assigned.
• Participate in the full life cycle of the recruitment process; from sourcing for resumes
up to the offer stage.
• Search and Find the potential candidates to fulfill the roles by information gathering,
ATS, referrals, pinpoint recruit, job boards, etc…
• Follow up on leads supplied by the Management or lead generators team.
• Work with the Management team to assist with developing the Recruitment Strategy.
• Maintain proper records of all activities of the daily duties on candidate Applicant
Tracking system Filemaker, Linxxi, Spider

IT Consultant Nov. 2007- Jun. 2009

MIS Consultants Toronto, Canada

• Business development, Creating and establishing new business by cold calling and
Client meetings.
• Acquiring qualified applicants by utilizing my detailed knowledge of multiple search
criteria such as referrals, database, internet search, job boards, professional networks,
Headhunting, pinpoint recruit.
• Post internal client requirements by detailing their technical needs and their
personality requirements.
• Screen and select all candidates by interviewing, reference and background checking.
• Qualify and negotiate offer packages (salary, bonus, benefits) requirements.
• Maintain proper applicant documentation and prepare offer packages for hired
Candidates.
• Worked on various Contract and permanent positions.
• Maintain proper records of all activities of the daily duties on applicant tracking
system.

Executive Consultant (Executive recruiter) (contract) Jan. 2007-Oct. 2007

The Summit Group (Telecommunication) Toronto, Canada
• Recruit both client roles and searches for executive placement through various job
boards and company database
• Search and Find the potential candidates to fulfill the roles by information gathering,
referrals, pinpoint recruit, job boards, etc…
• Screen and review the resumes of the candidates.
• Select and interview the most qualified candidates from both technical and personal
perspectives then present them to the hiring authorities.
• Developing the relation between the candidate and company by contacting applicants
and providing the company information
• Maintain proper records of all activities of the daily duties on candidate tracking
system (Maxhire)

Interests
International Business, Exports & Imports, New Technology, Telecommunications,
Networking, cell phones, Cameras, Soccer, Tennis, swimming, helping people,
automotives, music, fixing computers and cell phones.
References

Up on request