Assignment

submitted to:- Mr. Khurram Abbas

submitted by:- Azhar Hussain

BBD-08-30

Bahauddin Zakriya University Multan

Sub Campus D.G.Khan

Introduction

Faysal Bank started operations in Pakistan in 1987, first as a branch set-up of

Faysal Islamic Bank of Bahrain and then in 1995 as a locally incorporate Pakistani bank
under the present name of Faysal Bank Limited. On January 1, 2002, Al Faysal
Investment Bank Limited, another group entity in Pakistan, merged into Faysal Bank
Limited which resulted in a larger, stronger and much more versatile institution. In fact it
has the highest share capital amongst private banks in Pakistan and is amongst the
largest in terms of equity. Faysal Bank Limited is a full service banking institution
offering consumer, corporate and investment banking facilities to its customers.
The Bank’s widespread and growing network of branches in the four provinces of
the country and Azad Kashmir, together with its corporate offices in major cities,
provides timely and differentiated services in an effective manner. The strength and
stability of Faysal Bank Limited is evident through the Credit Rating assigned by JCR-
VIS Credit Rating Company Limited of “AA” (Double A) for long to medium term and “A-
1+” (A One Plus) for short term.
The majority share holding of Faysal Bank Limited is held by Ithmaar Bank B.S.C
an investment bank listed in Bahrain. The remaining shareholders comprise of general
public, NIT and other Pakistani institutions.
Assuring talent means going beyond platitudes and investing time and resources
to secure superior human capital.With an established presence in the Pakistan’s most
dynamic growth markets, Faysal Bank can give real meaning to your career.We believe
in creating and maximizing economic value for our internal and external customers and
stakeholders, but not at the expense of human values and principles.HR at Faysal Bank
is split into transactional and transformational work; synchronizing the Bank's structure
of ‘front-end’ & ‘back-end’. Transactional duties are standardized, routine and
administrative, and are handled through our HR service centre, e-HR and
outsourcing.Transformational work, which is differentiated and strategic, is centered in
HR Business Partners and HR Centres of Expertise.
At Faysal Bank,we are committed to attract, train and retain the top professionals
in the banking sector, and create an environment where employees realize their
maximum potential by inculcating a service driven culture, based upon Faysal Bank’s
business principles and core values.We reward people based on performance
standards, which are aligned with our business objectives and long term goals. Through
our learning & development centre, we offer various training and development to assist
our employees to be fully effective in their jobs and long term careers.Opportunities at
Faysal Bank offer a wide scope of learning and development, while providing a
perspective which is attuned to the global markets while catering to the local
environment.At Faysal Bank, fulfilling ambitions - both yours and ours - goes hand in
hand with a human and supportive way of working – it is what differentiates Faysal Bank
from other employers.
Vision  

“Excellence in all that we do.”

Mission  
“Achieve leadership in providing financial services in chosen markets through
innovation.”

Swot Analysis

 Strengths

 FBL has strong background because it is backup by sheikh of Saudi Arabic.

 FBL has much focus on personal marketing for this purpose they send letters to
every client whenever they launch any new product or service.
 The software which is used in FBL is managed in Singapore.
 Its deposits are 48 cruor in Rahim Yar Khan branch , it is on second in R.Y.K
 The bank has established a good branch network within a short span of time.
 FBL has a countrywide network of online branch banking business and ATM’s in
all major cities of the country.
 Bank has well-developed intra-net and inter-net communication network.
 FBL offer Pocket mate card which is acceptable worldwide at more than 10 lack
ATM machines.
 During the year Faysal bank was placed in the top 25 performing companies by
the Karachi Stock Exchange (KSE) for the year 2003.
 The annual report of Faysal bank for 2006 won the first price in the Best
Corporate Rewards

 Weaknesses

 Bank has no adequate number of branches as compared to its competitors like

Askari Bank etc.
 To improve the services and to handle the problem of customers, the bank has
no customer complaint department.
  The procedure and documentation for loaning is very difficult.
 No job security is there for the employees, and no union exits to secure them.
 As every person in the bank has his/her own computer in the branch but he or
she are not well equipped with the knowledge of using the computer efficiently.
 Bank has no grievance-handling department for the internal problems of the
employees.
 Due to lack of computer specialist at branch level it has to take assistance from
the head office so in case they waste their lot of time.

 Opportunities

 FBL can introduce special schemes of lending for potential small industries.
 Increase the capacity of branch instead of going towards overstaffing.
 Bank has no foreign branches so it should open its branches outside the country
 FBL has applied for a license for separate "Islamic banking branches"
 Barclays' which is an American bank wants to takeover FBL, in this situation
there overall system become international.

 Threats

 SBP levy heavy penalties on bank in case of violating the prudential regulations
especially in case of advances.
 Now the other players of banking are also providing the modern technology
based services like online and Internet banking facility so there is no more
competitive advantage in this area
 The bank stop it's working in case of system failure or in load shading.
 Responding to the SBP's l regulations management takes too much care while
granting loans.
 Because of takeover of Barclays it is a big threat that the top management will
totally change.
  Because the takeover of Barclays new and strike rules and regulations will
impose on employees.

Conclusion

Faysal Bank Limited is a full service banking institution that offers consumer,
corporate and investment banking facilities to its customers. The bank offers a variety of
consumer products such as auto finance, home loans, saving schemes and debit cards.
The bank also offers specialized products for the agricultural sector. Its trade
finance services include a range of import, export and guarantee products. The bank
also offers services such as cash management, automated teller machines, traveler’s
cheque, transfer of funds, safe deposit lockers and non stop banking.
Faysal Bank continues to pursue a goal of improving upon its risk management
procedures with the aim of attaining full compliance of the State Bank of Pakistan
guidelines.
I observed Faysal Bank Limited a financially sound bank. Its profits are
increasing year by year. Its staff is very good and sincere with bank.
Faysal Bank views specialization and service excellence as the cornerstone of its
strategy. The people at Bank realize that innovation, creativity, reliability, customized
services and their execution are the key ingredients for their future growth
They are aware that they have stepped into 21st century and they must meet its
challenges by acquiring the highest level of technology. They will thus be accelerating
their technological advance to enable them to distribute their products and services
through most efficient and modern technology means.