Lampiran 5.

Uji Validitas
Tingkat Kinerja Pelayanan Solar
Correlations
item item item item item item item item item item item item item item item item item item item item skortotal
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
* *
Pearson Correlation 1 ,262 ,156 ,046 ,019 -,059 ,273 ,441 ,122 -,131 ,156 ,196 ,188 ,262 ,222 ,151 ,156 ,310 ,165 ,281 ,397
item1 Sig. (2-tailed) ,162 ,411 ,810 ,922 ,756 ,144 ,015 ,520 ,491 ,411 ,299 ,319 ,162 ,238 ,425 ,411 ,096 ,384 ,132 ,030
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,695 *
,537 ,695 ,543 1,00 ,695 **
Pearson Correlation ,262 1 *
,381 ,054 -,171 ,125 ,276 *
,203 *
,147 * **
,240 -,175 *
,255 -,053 ,199 ,647
0
item2
Sig. (2-tailed) ,162 ,000 ,038 ,777 ,366 ,509 ,140 ,002 ,282 ,000 ,440 ,002 ,000 ,201 ,356 ,000 ,174 ,782 ,292 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,695 ,472 ,590 *
1,00 ,595 ,695 1,00 **
Pearson Correlation ,156 *
1 *
,331 ,104 -,086 ,205 *
,462 **
,246 * *
,188 -,234 **
,107 -,114 ,128 ,721
0 0
item3
Sig. (2-tailed) ,411 ,000 ,009 ,074 ,584 ,650 ,276 ,001 ,010 ,000 ,191 ,001 ,000 ,320 ,213 ,000 ,574 ,550 ,499 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
*
,472 ,465 ,881 ,472 *
,472 **
Pearson Correlation ,046 ,381 *
1 ,049 -,005 ,280 ,223 * * *
,014 ,326 ,381 ,109 -,059 *
,087 -,107 ,068 ,532
item4
Sig. (2-tailed) ,810 ,038 ,009 ,798 ,978 ,134 ,235 ,010 ,000 ,009 ,941 ,079 ,038 ,567 ,756 ,009 ,649 ,572 ,723 ,002
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
Pearson Correlation ,019 ,054 ,331 ,049 1 ,080 ,005 -,124 ,027 ,075 ,331 ,221 ,353 ,054 ,295 ,064 ,331 ,172 ,105 ,271 ,384
item5 Sig. (2-tailed) ,922 ,777 ,074 ,798 ,674 ,977 ,514 ,886 ,695 ,074 ,241 ,055 ,777 ,114 ,736 ,074 ,363 ,579 ,148 ,036
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
Pearson Correlation -,059 -,171 ,104 -,005 ,080 1 -,080 ,141 ,041 ,240 ,104 ,107 ,153 -,171 ,204 ,306 ,104 ,345 ,202 ,068 ,261
item6 Sig. (2-tailed) ,756 ,366 ,584 ,978 ,674 ,675 ,456 ,828 ,201 ,584 ,575 ,420 ,366 ,279 ,100 ,584 ,062 ,285 ,720 ,164
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 Pearson Correlation ,273 ,125 -,086 ,280 ,005 -,080 1 ,329 ,073 ,188 -,086 ,120 ,013 ,125 ,266 ,290 -,086 ,347 ,253 ,329 ,360
item7 Sig. (2-tailed) ,144 ,509 ,650 ,134 ,977 ,675 ,076 ,702 ,319 ,650 ,527 ,947 ,509 ,155 ,120 ,650 ,060 ,178 ,076 ,050
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
*
,473 ,553 ,681 **
Pearson Correlation ,441 ,276 ,205 ,223 -,124 ,141 ,329 1 ,081 ,064 ,205 *
,203 ,276 *
,274 ,205 *
,185 ,351 ,573
item8
Sig. (2-tailed) ,015 ,140 ,276 ,235 ,514 ,456 ,076 ,669 ,738 ,276 ,008 ,282 ,140 ,002 ,143 ,276 ,000 ,329 ,057 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * *
,537 ,590 ,465 *
,590 ,539 ,537 ,590 **
item9 Pearson Correlation ,122 * * *
,027 ,041 ,073 ,081 1 ,452 *
-,111 * *
,061 -,033 *
,170 -,017 -,006 ,524

Sig. (2-tailed) ,520 ,002 ,001 ,010 ,886 ,828 ,702 ,669 ,012 ,001 ,558 ,002 ,002 ,749 ,862 ,001 ,370 ,928 ,976 ,003
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
*
,881 * * * *
item10 Pearson Correlation -,131 ,203 ,462 *
,075 ,240 ,188 ,064 ,452 1 ,462 ,037 ,236 ,203 -,024 -,104 ,462 -,057 -,148 -,073 ,431

Sig. (2-tailed) ,491 ,282 ,010 ,000 ,695 ,201 ,319 ,738 ,012 ,010 ,845 ,210 ,282 ,901 ,585 ,010 ,765 ,435 ,702 ,017
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,695 1,00 ,472 ,590 *
,595 ,695 1,00 **
item11 Pearson Correlation ,156 * ** *
,331 ,104 -,086 ,205 *
,462 1 ,246 * *
,188 -,234 **
,107 -,114 ,128 ,721
0 0
Sig. (2-tailed) ,411 ,000 ,000 ,009 ,074 ,584 ,650 ,276 ,001 ,010 ,191 ,001 ,000 ,320 ,213 ,000 ,574 ,550 ,499 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
,473 * *
item12 Pearson Correlation ,196 ,147 ,246 ,014 ,221 ,107 ,120 *
-,111 ,037 ,246 1 ,394 ,147 ,206 -,150 ,246 ,347 -,123 ,079 ,381

Sig. (2-tailed) ,299 ,440 ,191 ,941 ,241 ,575 ,527 ,008 ,558 ,845 ,191 ,031 ,440 ,274 ,429 ,191 ,061 ,517 ,679 ,038
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * * * *
,543 ,595 ,539 ,595 *
,543 ,595 **
Pearson Correlation ,188 * *
,326 ,353 ,153 ,013 ,203 *
,236 *
,394 1 *
,137 -,075 *
,355 -,077 ,105 ,630
item13
Sig. (2-tailed) ,319 ,002 ,001 ,079 ,055 ,420 ,947 ,282 ,002 ,210 ,001 ,031 ,002 ,470 ,695 ,001 ,055 ,684 ,581 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
1,00 ,695 *
,537 ,695 ,543 ,695 **
Pearson Correlation ,262 ** *
,381 ,054 -,171 ,125 ,276 *
,203 *
,147 *
1 ,240 -,175 *
,255 -,053 ,199 ,647
0
item14
Sig. (2-tailed) ,162 ,000 ,000 ,038 ,777 ,366 ,509 ,140 ,002 ,282 ,000 ,440 ,002 ,201 ,356 ,000 ,174 ,782 ,292 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,553 ,574 ,628 ,520 ,629 **
item15 Pearson Correlation ,222 ,240 ,188 ,109 ,295 ,204 ,266 *
,061 -,024 ,188 ,206 ,137 ,240 1 *
,188 * * *
,622

* * *
,574 *
,891 ,767
item16 Pearson Correlation ,151 -,175 -,234 -,059 ,064 ,306 ,290 ,274 -,033 -,104 -,234 -,150 -,075 -,175 *
1 -,234 ,456 * *
,318

Sig. (2-tailed) ,425 ,356 ,213 ,756 ,736 ,100 ,120 ,143 ,862 ,585 ,213 ,429 ,695 ,356 ,001 ,213 ,011 ,000 ,000 ,087
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,695 1,00 ,472 ,590 *
1,00 ,595 ,695 **
item17 Pearson Correlation ,156 * ** *
,331 ,104 -,086 ,205 *
,462 **
,246 * *
,188 -,234 1 ,107 -,114 ,128 ,721
0 0
Sig. (2-tailed) ,411 ,000 ,000 ,009 ,074 ,584 ,650 ,276 ,001 ,010 ,000 ,191 ,001 ,000 ,320 ,213 ,574 ,550 ,499 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
,681 ,628 *
,480 **
item18 Pearson Correlation ,310 ,255 ,107 ,087 ,172 ,345 ,347 *
,170 -,057 ,107 ,347 ,355 ,255 *
,456 ,107 1 ,335 *
,611

Sig. (2-tailed) ,096 ,174 ,574 ,649 ,363 ,062 ,060 ,000 ,370 ,765 ,574 ,061 ,055 ,174 ,000 ,011 ,574 ,070 ,007 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * *
,629 ,767 ,480 ,895 **
Pearson Correlation ,281 ,199 ,128 ,068 ,271 ,068 ,329 ,351 -,006 -,073 ,128 ,079 ,105 ,199 * *
,128 * *
1 ,587
item20
Sig. (2-tailed) ,132 ,292 ,499 ,723 ,148 ,720 ,076 ,057 ,976 ,702 ,499 ,679 ,581 ,292 ,000 ,000 ,499 ,007 ,000 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * * * * * * *
*
,647 ,721 ,532 *
,573 ,524 *
,721 *
,630 ,647 ,622 ,721 ,611 ,587
Pearson Correlation ,397 * * *
,384 ,261 ,360 * *
,431 *
,381 * * *
,318 * *
,354 *
1
skortotal
Sig. (2-tailed) ,030 ,000 ,000 ,002 ,036 ,164 ,050 ,001 ,003 ,017 ,000 ,038 ,000 ,000 ,000 ,087 ,000 ,000 ,055 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).

Tingkat Kinerja Pelayanan Air Bersih

Correlations
item item item item item item item item item item item item item item item item item item item item skortotal
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
* *
,535 *
,668 *
Pearson Correlation 1 *
,408 ,208 *
,336 ,051 ,126 -,054 ,136 ,298 ,046 ,142 -,059 ,056 ,179 ,333 ,000 -,150 ,272 ,455

item1 1,00
Sig. (2-tailed) ,002 ,025 ,271 ,000 ,069 ,788 ,508 ,778 ,473 ,109 ,808 ,455 ,756 ,770 ,344 ,072 ,429 ,146 ,012
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,535 *
,465 *
Pearson Correlation *
1 ,327 ,397 ,339 ,009 ,246 *
,216 ,082 ,128 ,000 ,296 -,119 ,157 -,112 ,134 -,220 -,274 -,055 ,382

item2 1,00
Sig. (2-tailed) ,002 ,077 ,030 ,067 ,962 ,189 ,010 ,252 ,667 ,502 ,112 ,532 ,408 ,557 ,481 ,244 ,143 ,775 ,037
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 *
* *
,491 * **
Pearson Correlation ,408 ,327 1 ,367 *
,302 -,084 ,137 ,330 ,111 ,390 ,189 ,135 ,242 -,205 ,146 ,136 ,195 -,020 ,250 ,504
item3
Sig. (2-tailed) ,025 ,077 ,046 ,006 ,105 ,660 ,471 ,075 ,559 ,033 ,316 ,477 ,198 ,277 ,441 ,473 ,302 ,915 ,183 ,004
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
* *
,526 *
Pearson Correlation ,208 ,397 ,367 1 ,296 *
,436 ,055 ,279 -,085 -,029 -,048 ,101 -,061 -,336 -,153 ,069 -,029 -,252 -,085 ,261
item4
Sig. (2-tailed) ,271 ,030 ,046 ,113 ,003 ,016 ,772 ,135 ,656 ,880 ,801 ,595 ,747 ,070 ,421 ,716 ,878 ,179 ,656 ,164
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
,668 ,491 ,530 * **
Pearson Correlation *
,339 *
,296 1 *
,267 ,123 ,216 ,055 ,231 -,186 ,082 ,000 -,157 ,231 ,401 ,326 -,127 ,327 ,517

item5 1,00
Sig. (2-tailed) ,000 ,067 ,006 ,113 ,003 ,154 ,516 ,252 ,775 ,219 ,325 ,667 ,408 ,219 ,028 ,079 ,504 ,077 ,003
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,526 ,530 *
Pearson Correlation ,336 ,009 ,302 * *
1 ,176 -,302 ,272 -,027 ,044 ,047 -,073 ,179 -,259 ,044 ,067 ,442 ,198 -,027 ,345
item6
Sig. (2-tailed) ,069 ,962 ,105 ,003 ,003 ,353 ,105 ,147 ,885 ,817 ,806 ,701 ,343 ,167 ,817 ,724 ,014 ,294 ,885 ,061
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
item7 Pearson Correlation ,051 ,246 -,084 ,436 ,267 ,176 1 ,264 ,207 -,125 -,119 -,249 ,138 -,319 -,112 -,028 ,154 -,016 -,361 -,021 ,170
Sig. (2-tailed) ,788 ,189 ,660 ,016 ,154 ,353 ,158 ,273 ,509 ,530 ,184 ,468 ,086 ,557 ,885 ,417 ,932 ,050 ,913 ,370
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,465 ,497 *
item8 Pearson Correlation ,126 *
,137 ,055 ,123 -,302 ,264 1 ,237 ,120 ,183 ,146 *
-,261 ,218 ,108 ,210 -,196 -,048 ,120 ,406

Sig. (2-tailed) ,508 ,010 ,471 ,772 ,516 ,105 ,158 ,207 ,528 ,334 ,442 ,005 ,164 ,248 ,572 ,266 ,300 ,801 ,528 ,026
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 ,495*
item9 Pearson Correlation -,054 ,216 ,330 ,279 ,216 ,272 ,207 ,237 1 ,440* ,337 ,112 ,431* ,045 ,145 ,054 ,257 ,282 ,110 ,620**
*
Sig. (2-tailed) ,778 ,252 ,075 ,135 ,252 ,147 ,273 ,207 ,015 ,068 ,554 ,005 ,018 ,813 ,446 ,778 ,171 ,131 ,563 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
,584* ,605* ,706* ,544* ,722*
item10 Pearson Correlation ,136 ,082 ,111 -,085 ,055 -,027 -,125 ,120 ,440* 1 ,189 ,347 ,433* ,022 ,428* ,690**
* * * * *
Sig. (2-tailed) ,473 ,667 ,559 ,656 ,775 ,885 ,509 ,528 ,015 ,001 ,316 ,060 ,000 ,017 ,000 ,002 ,910 ,018 ,000 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
,584* ,611* ,477* ,466* ,537* ,584*
item11 Pearson Correlation ,298 ,128 ,390* -,029 ,231 ,044 -,119 ,183 ,337 1 ,124 ,070 ,107 ,086 ,667**
* * * * * *
Sig. (2-tailed) ,109 ,502 ,033 ,880 ,219 ,817 ,530 ,334 ,068 ,001 ,512 ,000 ,008 ,714 ,009 ,002 ,572 ,650 ,001 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
,505*
item12 Pearson Correlation ,046 ,000 ,189 -,048 -,186 ,047 -,249 ,146 ,112 ,189 ,124 1 ,033 ,124 ,124 -,046 -,074 ,382* ,189 ,326
*
1,00
Sig. (2-tailed) ,808 ,316 ,801 ,325 ,806 ,184 ,442 ,554 ,316 ,512 ,863 ,515 ,004 ,512 ,808 ,699 ,037 ,316 ,079
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
,497* ,495* ,611*
item13 Pearson Correlation ,142 ,296 ,135 ,101 ,082 -,073 ,138 ,347 ,033 1 ,126 -,008 ,104 ,142 -,055 ,031 ,154 ,512**
* * *
Sig. (2-tailed) ,455 ,112 ,477 ,595 ,667 ,701 ,468 ,005 ,005 ,060 ,000 ,863 ,508 ,967 ,584 ,455 ,773 ,872 ,416 ,004
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * *
*
,605 ,477 ,471 ,488 * *
Pearson Correlation -,059 -,119 ,242 -,061 ,000 ,179 -,319 -,261 ,431 * *
,124 ,126 1 ,149 ,265 ,178 * *
,363 ,462

item14 1,00
Sig. (2-tailed) ,756 ,532 ,198 ,747 ,343 ,086 ,164 ,018 ,000 ,008 ,515 ,508 ,433 ,157 ,347 ,009 ,006 ,049 ,010
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
*
,505 *
Pearson Correlation ,056 ,157 -,205 -,336 -,157 -,259 -,112 ,218 ,045 ,433 ,070 *
-,008 ,149 1 ,270 ,167 -,018 ,443 ,319 ,337
item15
Sig. (2-tailed) ,770 ,408 ,277 ,070 ,408 ,167 ,557 ,248 ,813 ,017 ,714 ,004 ,967 ,433 ,150 ,376 ,926 ,014 ,086 ,068
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
,706 ,466 ,656 ,828 **
Pearson Correlation ,179 -,112 ,146 -,153 ,231 ,044 -,028 ,108 ,145 * *
,124 ,104 ,265 ,270 1 *
,013 ,176 *
,551
item16
Sig. (2-tailed) ,344 ,557 ,441 ,421 ,219 ,817 ,885 ,572 ,446 ,000 ,009 ,512 ,584 ,157 ,150 ,000 ,947 ,353 ,000 ,002
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
*
,544 ,537 ,656 ,816 **
Pearson Correlation ,333 ,134 ,136 ,069 ,401 ,067 ,154 ,210 ,054 * *
-,046 ,142 ,178 ,167 *
1 ,000 -,050 *
,572

item17 1,00
Sig. (2-tailed) ,072 ,481 ,473 ,716 ,028 ,724 ,417 ,266 ,778 ,002 ,002 ,808 ,455 ,347 ,376 ,000 ,793 ,000 ,001
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
*
,471 *
Pearson Correlation ,000 -,220 ,195 -,029 ,326 ,442 -,016 -,196 ,257 ,022 ,107 -,074 -,055 *
-,018 ,013 ,000 1 ,439 ,022 ,296

item18 1,00 1,00

Sig. (2-tailed) ,244 ,302 ,878 ,079 ,014 ,932 ,300 ,171 ,910 ,572 ,699 ,773 ,009 ,926 ,947 ,015 ,910 ,112
0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 *
* *
,488 * *
Pearson Correlation -,150 -,274 -,020 -,252 -,127 ,198 -,361 -,048 ,282 ,428 ,086 ,382 ,031 *
,443 ,176 -,050 ,439 1 ,122 ,344
item19
Sig. (2-tailed) ,429 ,143 ,915 ,179 ,504 ,294 ,050 ,801 ,131 ,018 ,650 ,037 ,872 ,006 ,014 ,353 ,793 ,015 ,520 ,063
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
,722 ,584 *
,828 ,816 **
Pearson Correlation ,272 -,055 ,250 -,085 ,327 -,027 -,021 ,120 ,110 * *
,189 ,154 ,363 ,319 * *
,022 ,122 1 ,637
item20
Sig. (2-tailed) ,146 ,775 ,183 ,656 ,077 ,885 ,913 ,528 ,563 ,000 ,001 ,316 ,416 ,049 ,086 ,000 ,000 ,910 ,520 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * * * *
* *
,504 ,517 *
,620 ,690 ,667 ,512 *
,551 ,572 ,637
Pearson Correlation ,455 ,382 *
,261 *
,345 ,170 ,406 * * *
,326 *
,462 ,337 * *
,296 ,344 *
1
skortotal
Sig. (2-tailed) ,012 ,037 ,004 ,164 ,003 ,061 ,370 ,026 ,000 ,000 ,000 ,079 ,004 ,010 ,068 ,002 ,001 ,112 ,063 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).

Tingkat Kinerja Pelayanan Es

Correlations
item item item item item item item item item item item item item item item item item item item item skortotal
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
* *
* * * * *
,479 ,939 **
Pearson Correlation 1 ,349 ,385 ,196 ,373 ,130 ,000 ,385 ,179 ,214 ,374 ,385 -,036 ,214 ,164 -,146 *
,261 ,104 *
,535

item1 1,00
Sig. (2-tailed) ,059 ,036 ,300 ,042 ,492 ,036 ,345 ,256 ,042 ,036 ,851 ,256 ,387 ,440 ,007 ,164 ,584 ,000 ,002
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * *
,695 ,695 * *
,695 **
Pearson Correlation ,349 1 *
,335 ,243 -,064 -,150 *
,437 ,352 ,445 *
,349 ,352 ,080 ,186 -,033 ,255 ,065 ,230 ,603
item2
Sig. (2-tailed) ,059 ,000 ,071 ,195 ,738 ,428 ,000 ,016 ,056 ,014 ,000 ,059 ,056 ,674 ,325 ,861 ,174 ,731 ,222 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
*
,695 ,641 *
1,00 * *
,833 1,00 **
Pearson Correlation ,385 *
1 *
,428 -,107 -,189 **
,380 ,399 * **
,205 ,303 ,188 ,264 -,191 ,107 -,085 ,280 ,705
0 0
item3
Sig. (2-tailed) ,036 ,000 ,000 ,018 ,574 ,317 ,000 ,038 ,029 ,000 ,000 ,278 ,103 ,320 ,159 ,313 ,574 ,654 ,134 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
,641 ,641 ,632 ,641 *
Pearson Correlation ,196 ,335 *
1 ,119 -,042 -,129 *
,257 ,261 * *
,342 ,168 ,079 ,028 -,262 -,042 -,100 ,082 ,448
item4
Sig. (2-tailed) ,300 ,071 ,000 ,530 ,827 ,497 ,000 ,171 ,163 ,000 ,000 ,064 ,375 ,680 ,883 ,161 ,827 ,600 ,667 ,013
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
Pearson Correlation ,373 ,243 ,428 ,119 1 ,000 -,281 ,428 ,131 ,214 ,326 ,428 ,131 ,071 ,240 ,268 ,050 ,159 -,054 ,312 ,454
1,00
item5 Sig. (2-tailed) ,042 ,195 ,018 ,530 ,132 ,018 ,492 ,257 ,079 ,018 ,492 ,708 ,202 ,153 ,793 ,402 ,775 ,093 ,012
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,639 ,525
item6 Pearson Correlation ,130 -,064 -,107 -,042 ,000 1 *
-,107 ,228 ,324 -,023 -,107 ,228 ,324 -,105 ,356 *
,167 ,114 ,218 ,318

1,00
Sig. (2-tailed) ,492 ,738 ,574 ,827 ,000 ,574 ,225 ,081 ,905 ,574 ,225 ,081 ,582 ,054 ,003 ,379 ,548 ,247 ,087
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * *
,639 *
,506 ,619 * *
Pearson Correlation ,000 -,150 -,189 -,129 -,281 *
1 -,189 ,404 ,286 -,020 -,189 ,202 *
,093 ,149 *
,393 ,437 ,072 ,308

item7 1,00
Sig. (2-tailed) ,428 ,317 ,497 ,132 ,000 ,317 ,027 ,125 ,916 ,317 ,285 ,004 ,626 ,432 ,000 ,032 ,016 ,704 ,098
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
*
,695 1,00 ,641 * * *
,833 1,00 **
Pearson Correlation ,385 * ** *
,428 -,107 -,189 1 ,380 ,399 * **
,205 ,303 ,188 ,264 -,191 ,107 -,085 ,280 ,705
0 0
item8
Sig. (2-tailed) ,036 ,000 ,000 ,000 ,018 ,574 ,317 ,038 ,029 ,000 ,000 ,278 ,103 ,320 ,159 ,313 ,574 ,654 ,134 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
* * * *
,750 *
,625 ,954 ,685 ,599 **
Pearson Correlation ,179 ,437 ,380 ,257 ,131 ,228 ,404 ,380 1 *
,187 ,380 * *
,315 ,179 ,168 * *
,037 ,745
item9
Sig. (2-tailed) ,345 ,016 ,038 ,171 ,492 ,225 ,027 ,038 ,000 ,322 ,038 ,000 ,000 ,090 ,343 ,376 ,000 ,000 ,845 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
* *
,750 *
,545 ,777 * * * **
Pearson Correlation ,214 ,352 ,399 ,261 ,214 ,324 ,286 ,399 *
1 ,194 ,399 * *
,313 ,425 ,013 ,448 ,378 ,057 ,699
item10
Sig. (2-tailed) ,256 ,056 ,029 ,163 ,257 ,081 ,125 ,029 ,000 ,304 ,029 ,002 ,000 ,092 ,019 ,945 ,013 ,040 ,765 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
* *
,833 ,632 ,833 ,833 * **
Pearson Correlation ,374 ,445 * *
,326 -,023 -,020 *
,187 ,194 1 *
,187 ,092 ,172 ,322 ,036 ,091 -,055 ,380 ,642
item11
Sig. (2-tailed) ,042 ,014 ,000 ,000 ,079 ,905 ,916 ,000 ,322 ,304 ,000 ,322 ,629 ,364 ,082 ,851 ,632 ,774 ,038 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
*
,695 1,00 ,641 *
1,00 * *
,833 **
item12 Pearson Correlation ,385 * ** *
,428 -,107 -,189 **
,380 ,399 *
1 ,205 ,303 ,188 ,264 -,191 ,107 -,085 ,280 ,705
0 0
Sig. (2-tailed) ,036 ,000 ,000 ,000 ,018 ,574 ,317 ,000 ,038 ,029 ,000 ,278 ,103 ,320 ,159 ,313 ,574 ,654 ,134 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * * *
,625 ,545 ,545 ,571 ,521 **
Pearson Correlation -,036 ,349 ,205 ,342 ,131 ,228 ,202 ,205 * *
,187 ,205 1 *
,315 ,333 ,096 * *
-,075 ,594
item13
Sig. (2-tailed) ,851 ,059 ,278 ,064 ,492 ,225 ,285 ,278 ,000 ,002 ,322 ,278 ,002 ,090 ,072 ,615 ,001 ,003 ,695 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * *
,506 ,954 ,777 ,545 ,697 ,633 **
Pearson Correlation ,214 ,352 ,303 ,168 ,071 ,324 *
,303 * *
,092 ,303 *
1 ,313 ,173 ,248 * *
,057 ,717
item14
Sig. (2-tailed) ,256 ,056 ,103 ,375 ,708 ,081 ,004 ,103 ,000 ,000 ,629 ,103 ,002 ,092 ,360 ,186 ,000 ,000 ,765 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,628 ,478 *
Pearson Correlation ,164 ,080 ,188 ,079 ,240 -,105 ,093 ,188 ,315 ,313 ,172 ,188 ,315 ,313 1 -,047 ,154 * *
,137 ,453
item15
Sig. (2-tailed) ,387 ,674 ,320 ,680 ,202 ,582 ,626 ,320 ,090 ,092 ,364 ,320 ,090 ,092 ,805 ,417 ,000 ,008 ,470 ,012
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
Pearson Correlation -,146 ,186 ,264 ,028 ,268 ,356 ,149 ,264 ,179 ,425 ,322 ,264 ,333 ,173 -,047 1 -,079 -,019 -,120 -,086 ,355
item16 Sig. (2-tailed) ,440 ,325 ,159 ,883 ,153 ,054 ,432 ,159 ,343 ,019 ,082 ,159 ,072 ,360 ,805 ,680 ,922 ,529 ,652 ,054
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * *
,479 ,525 ,619 ,525 ,469 ,572
Pearson Correlation *
-,033 -,191 -,262 ,050 * *
-,191 ,168 ,013 ,036 -,191 ,096 ,248 ,154 -,079 1 * * *
,353
item17
Sig. (2-tailed) ,007 ,861 ,313 ,161 ,793 ,003 ,000 ,313 ,376 ,945 ,851 ,313 ,615 ,186 ,417 ,680 ,003 ,009 ,001 ,056
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * *
*
,685 *
,571 ,697 ,628 ,525 ,875 **
item18 Pearson Correlation ,261 ,255 ,107 -,042 ,159 ,167 ,393 ,107 *
,448 ,091 ,107 * * *
-,019 *
1 *
,218 ,654

Sig. (2-tailed) ,164 ,174 ,574 ,827 ,402 ,379 ,032 ,574 ,000 ,013 ,632 ,574 ,001 ,000 ,000 ,922 ,003 ,000 ,247 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * * * *
*
,599 *
,521 ,633 ,478 ,469 ,875 *
Pearson Correlation ,104 ,065 -,085 -,100 -,054 ,114 ,437 -,085 *
,378 -,055 -,085 * * *
-,120 * *
1 ,087 ,461
item19
Sig. (2-tailed) ,584 ,731 ,654 ,600 ,775 ,548 ,016 ,654 ,000 ,040 ,774 ,654 ,003 ,000 ,008 ,529 ,009 ,000 ,647 ,010
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,939 *
,572 *
Pearson Correlation *
,230 ,280 ,082 ,312 ,218 ,072 ,280 ,037 ,057 ,380 ,280 -,075 ,057 ,137 -,086 *
,218 ,087 1 ,456
item20
Sig. (2-tailed) ,000 ,222 ,134 ,667 ,093 ,247 ,704 ,134 ,845 ,765 ,038 ,134 ,695 ,765 ,470 ,652 ,001 ,247 ,647 ,011
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * * * * * *
,535 ,603 ,705 * *
,705 ,745 ,699 ,642 ,705 ,594 ,717 *
,654 * *
Pearson Correlation * * *
,448 ,454 ,318 ,308 * * * * * * *
,453 ,355 ,353 *
,461 ,456 1
skortotal
Sig. (2-tailed) ,002 ,000 ,000 ,013 ,012 ,087 ,098 ,000 ,000 ,000 ,000 ,000 ,001 ,000 ,012 ,054 ,056 ,000 ,010 ,011
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).

Tingkat Kepentingan Pelayanan Solar

Correlations
item item item item item item item item item item item item item item item item item item item item skortotal
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
* *
*
,579 * *
,787 * * **
Pearson Correlation 1 ,412 *
,374 ,352 ,267 ,101 ,216 ,367 *
,433 ,317 ,231 ,280 -,064 ,145 ,374 ,132 ,254 ,266 ,580
item1
Sig. (2-tailed) ,024 ,001 ,042 ,056 ,154 ,594 ,252 ,046 ,000 ,017 ,088 ,220 ,134 ,736 ,444 ,042 ,486 ,176 ,155 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * * * * * * * *
*
,514 ,750 ,563 ,525 ,492 ,472 ,520 * *
,625 *
,591 ,482 **
Pearson Correlation ,412 1 * * *
,172 ,264 ,335 ,298 * * * *
,400 ,430 *
,378 *
,041 *
,855
item2
Sig. (2-tailed) ,024 ,004 ,000 ,001 ,364 ,159 ,071 ,110 ,003 ,006 ,008 ,003 ,028 ,018 ,000 ,040 ,001 ,828 ,007 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * * *
,579 ,514 ,633 ,763 ,517 ,493 * * * *
,623 *
,569 **
Pearson Correlation * *
1 * *
,288 ,126 ,233 ,294 * *
,439 ,377 ,441 -,214 ,456 ,300 *
,415 *
,791
item3
Sig. (2-tailed) ,001 ,004 ,000 ,000 ,123 ,506 ,215 ,115 ,003 ,006 ,015 ,040 ,015 ,257 ,011 ,108 ,000 ,022 ,001 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * *
*
,750 ,633 ,811 ,588 *
,476 ,478 ,476 * * **
Pearson Correlation ,374 * *
1 *
,140 ,078 ,244 ,211 ,341 *
,395 ,248 *
,096 * *
,461 ,362 ,313 ,772
item4
Sig. (2-tailed) ,042 ,000 ,000 ,000 ,461 ,680 ,193 ,264 ,065 ,001 ,031 ,187 ,008 ,614 ,007 ,008 ,010 ,050 ,092 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,563 ,763 ,811 ,472 * *
,542 * **
Pearson Correlation ,352 * * *
1 ,284 ,080 ,343 ,288 ,268 *
,341 ,191 ,424 -,176 ,363 ,358 *
,364 ,332 ,727
item5
Sig. (2-tailed) ,056 ,001 ,000 ,000 ,128 ,676 ,063 ,123 ,152 ,008 ,065 ,312 ,020 ,351 ,049 ,052 ,002 ,048 ,073 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,695 ,740 *
- *
Pearson Correlation ,267 ,172 ,288 ,140 ,284 1 * *
,455 ,134 -,018 *
,099 -,309 ,013 ,193 -,022 ,107 ,397 -,322 ,349
,426
item6
Sig. (2-tailed) ,154 ,364 ,123 ,461 ,128 ,000 ,000 ,012 ,481 ,923 ,019 ,603 ,096 ,946 ,306 ,910 ,575 ,030 ,082 ,059
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,695 ,776 - *
item7 Pearson Correlation ,101 ,264 ,126 ,078 ,080 *
1 *
,196 ,067 ,009 *
,286 -,308 ,416 ,273 -,003 ,095 ,026 -,262 ,330
,428
Sig. (2-tailed) ,594 ,159 ,506 ,680 ,676 ,000 ,000 ,298 ,724 ,961 ,018 ,125 ,098 ,022 ,144 ,989 ,616 ,893 ,162 ,075
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * *
,740 ,776 *
Pearson Correlation ,216 ,335 ,233 ,244 ,343 * *
1 ,304 ,190 -,015 -,276 ,151 -,250 ,220 ,219 ,113 ,183 ,010 -,137 ,433
item8
Sig. (2-tailed) ,252 ,071 ,215 ,193 ,063 ,000 ,000 ,102 ,316 ,938 ,139 ,427 ,182 ,242 ,246 ,551 ,334 ,957 ,471 ,017
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * *
Pearson Correlation ,367 ,298 ,294 ,211 ,288 ,455 ,196 ,304 1 ,426 ,201 ,000 ,402 -,303 -,082 ,366 ,211 ,075 ,268 ,098 ,448
1,00
item9 Sig. (2-tailed) ,046 ,110 ,115 ,264 ,123 ,012 ,298 ,102 ,019 ,287 ,028 ,104 ,665 ,047 ,264 ,692 ,153 ,607 ,013
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
,787 ,525 ,517 * *
,490 **
Pearson Correlation * * *
,341 ,268 ,134 ,067 ,190 ,426 1 ,423 *
,268 ,274 ,149 ,146 ,341 ,205 -,037 ,353 ,596
item10
Sig. (2-tailed) ,000 ,003 ,003 ,065 ,152 ,481 ,724 ,316 ,019 ,020 ,006 ,153 ,144 ,432 ,440 ,065 ,278 ,847 ,056 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * *
*
,492 ,493 ,588 ,472 *
,673 * *
,470 **
Pearson Correlation ,433 * * * *
-,018 ,009 -,015 ,201 ,423 1 ,360 ,258 ,348 ,082 ,217 *
,363 ,385 *
,642
item11
Sig. (2-tailed) ,017 ,006 ,006 ,001 ,008 ,923 ,961 ,938 ,287 ,020 ,051 ,169 ,059 ,667 ,248 ,000 ,049 ,036 ,009 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
,472 * *
- - ,490 ,697 ,750 **
Pearson Correlation ,317 *
,439 ,395 ,341 * *
-,276 ,000 *
,360 1 ,256 *
,063 ,224 ,316 ,348 ,000 *
,477
,426 ,428
item12 1,00 1,00
Sig. (2-tailed) ,088 ,008 ,015 ,031 ,065 ,019 ,018 ,139 ,006 ,051 ,173 ,000 ,740 ,234 ,089 ,060 ,000 ,008
0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,520 * *
,906 * **
Pearson Correlation ,231 *
,377 ,248 ,191 ,099 ,286 ,151 ,402 ,268 ,258 ,256 1 ,077 ,337 *
,248 ,344 ,045 ,445 ,616
item13
Sig. (2-tailed) ,220 ,003 ,040 ,187 ,312 ,603 ,125 ,427 ,028 ,153 ,169 ,173 ,685 ,069 ,000 ,187 ,063 ,814 ,014 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * *
* *
,476 *
,697 *
,487 *
Pearson Correlation ,280 ,400 ,441 *
,424 -,309 -,308 -,250 -,303 ,274 ,348 *
,077 1 ,119 ,154 ,229 ,437 -,013 *
,422
item14
Sig. (2-tailed) ,134 ,028 ,015 ,008 ,020 ,096 ,098 ,182 ,104 ,144 ,059 ,000 ,685 ,530 ,418 ,225 ,016 ,945 ,006 ,020
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

* *
-
Pearson Correlation -,064 ,430 -,214 ,096 -,176 ,013 ,416 ,220 -,082 ,149 ,082 ,063 ,337 ,119 1 ,272 -,024 ,009 *
-,046 ,224
,413
item15
Sig. (2-tailed) ,736 ,018 ,257 ,614 ,351 ,946 ,022 ,242 ,665 ,432 ,667 ,740 ,069 ,530 ,146 ,900 ,963 ,023 ,811 ,234
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
,625 *
,478 * *
,906 ,478 * **
Pearson Correlation ,145 *
,456 *
,363 ,193 ,273 ,219 ,366 ,146 ,217 ,224 *
,154 ,272 1 ,196 *
,157 ,417 ,679
item16
Sig. (2-tailed) ,444 ,000 ,011 ,007 ,049 ,306 ,144 ,246 ,047 ,440 ,248 ,234 ,000 ,418 ,146 ,300 ,008 ,408 ,022 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
* *
,476 ,673 **
Pearson Correlation ,374 ,378 ,300 *
,358 -,022 -,003 ,113 ,211 ,341 *
,316 ,248 ,229 -,024 ,196 1 ,132 ,273 ,313 ,518
item17
Sig. (2-tailed) ,042 ,040 ,108 ,008 ,052 ,910 ,989 ,551 ,264 ,065 ,000 ,089 ,187 ,225 ,900 ,300 ,487 ,145 ,092 ,003
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,591 ,623 *
,542 * *
,478 ,668 **
Pearson Correlation ,132 * *
,461 *
,107 ,095 ,183 ,075 ,205 ,363 ,348 ,344 ,437 ,009 *
,132 1 ,117 *
,655
item18
Sig. (2-tailed) ,486 ,001 ,000 ,010 ,002 ,575 ,616 ,334 ,692 ,278 ,049 ,060 ,063 ,016 ,963 ,008 ,487 ,536 ,000 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

* * * * *
-
Pearson Correlation ,254 ,041 ,415 ,362 ,364 ,397 ,026 ,010 ,268 -,037 ,385 ,000 ,045 -,013 *
,157 ,273 ,117 1 ,068 ,311
,413
item19 1,00
Sig. (2-tailed) ,176 ,828 ,022 ,050 ,048 ,030 ,893 ,957 ,153 ,847 ,036 ,814 ,945 ,023 ,408 ,145 ,536 ,723 ,094
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * * * *
,482 ,569 ,470 ,750 *
,487 *
,668 **
Pearson Correlation ,266 * *
,313 ,332 -,322 -,262 -,137 ,098 ,353 * *
,445 *
-,046 ,417 ,313 *
,068 1 ,574
item20
Sig. (2-tailed) ,155 ,007 ,001 ,092 ,073 ,082 ,162 ,471 ,607 ,056 ,009 ,000 ,014 ,006 ,811 ,022 ,092 ,000 ,723 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * * * * * * * *
,580 ,855 ,791 ,772 ,727 * *
,596 ,642 ,477 ,616 *
,679 ,518 ,655 ,574
Pearson Correlation * * * * *
,349 ,330 ,433 ,448 * * * *
,422 ,224 * * *
,311 *
1
Skortotal
Sig. (2-tailed) ,001 ,000 ,000 ,000 ,000 ,059 ,075 ,017 ,013 ,001 ,000 ,008 ,000 ,020 ,234 ,000 ,003 ,000 ,094 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).

Tingkat Kepentingan Pelayanan Air bersih

Correlations
item item item item item item item item item item item item item item item item item item item item skortotal
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
* * * *
,522 *
,659 ,522 ,593 **
Pearson Correlation 1 ,321 ,161 ,095 *
,308 ,312 ,221 ,414 * *
,212 ,360 *
,160 -,135 -,037 ,336 -,197 ,336 ,604
item1
Sig. (2-tailed) ,083 ,394 ,617 ,003 ,097 ,094 ,241 ,023 ,000 ,003 ,261 ,051 ,001 ,397 ,478 ,844 ,069 ,297 ,069 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
,749 ,666 ,536 * *
Pearson Correlation ,321 1 * *
-,027 ,015 -,247 *
,075 ,110 -,027 ,408 ,026 ,050 ,064 ,212 ,087 ,067 -,098 ,067 ,411
item2
Sig. (2-tailed) ,083 ,000 ,000 ,885 ,939 ,189 ,002 ,693 ,563 ,885 ,025 ,892 ,794 ,736 ,261 ,646 ,724 ,605 ,724 ,024
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * *
,749 ,617 ,488 * **
Pearson Correlation ,161 *
1 *
,059 -,111 -,196 *
,122 ,208 ,059 ,265 ,084 ,015 ,104 ,437 ,284 ,218 ,213 ,218 ,513
item3
Sig. (2-tailed) ,394 ,000 ,000 ,755 ,559 ,299 ,006 ,521 ,270 ,755 ,158 ,658 ,939 ,584 ,016 ,129 ,247 ,259 ,247 ,004
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,666 ,617
Pearson Correlation ,095 * *
1 -,144 ,154 -,098 ,331 -,158 ,000 -,144 ,171 -,195 ,238 -,034 ,283 ,131 ,141 ,104 ,141 ,320

item4 1,00
Sig. (2-tailed) ,617 ,000 ,000 ,447 ,416 ,607 ,074 ,404 ,447 ,365 ,302 ,206 ,860 ,129 ,489 ,456 ,586 ,456 ,085
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * *
,522 *
,913 ,861 ,861 ,855 * **
Pearson Correlation *
-,027 ,059 -,144 1 ,208 ,367 ,043 * * *
,198 *
,384 ,097 ,117 ,227 ,000 ,100 ,000 ,679

item5 1,00 1,00

Sig. (2-tailed) ,003 ,885 ,755 ,447 ,270 ,046 ,824 ,000 ,000 ,000 ,294 ,000 ,036 ,609 ,538 ,227 ,601 ,000
0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,558 ,749
Pearson Correlation ,308 ,015 -,111 ,154 ,208 1 *
-,193 ,000 ,208 ,208 -,053 -,036 *
-,104 -,062 -,122 -,073 ,213 -,073 ,249

item6 1,00
Sig. (2-tailed) ,097 ,939 ,559 ,416 ,270 ,001 ,307 ,270 ,270 ,781 ,850 ,000 ,584 ,743 ,522 ,702 ,259 ,702 ,185
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
*
,558 *
,508 ,591
Pearson Correlation ,312 -,247 -,196 -,098 ,367 *
1 -,140 ,155 ,367 *
-,319 ,225 *
,033 -,099 -,141 ,069 ,203 ,069 ,297
item7
Sig. (2-tailed) ,094 ,189 ,299 ,607 ,046 ,001 ,459 ,414 ,046 ,004 ,086 ,232 ,001 ,863 ,603 ,456 ,716 ,283 ,716 ,112
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * *
,536 ,488 * * *
Pearson Correlation ,221 * *
,331 ,043 -,193 -,140 1 ,175 ,149 ,255 ,265 ,232 -,200 -,074 ,402 ,396 ,156 -,229 ,156 ,417
item8
Sig. (2-tailed) ,241 ,002 ,006 ,074 ,824 ,307 ,459 ,356 ,433 ,174 ,157 ,216 ,290 ,696 ,027 ,030 ,410 ,224 ,410 ,022
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
*
,913 ,799 ,799 ,955 **
Pearson Correlation ,414 ,075 ,122 -,158 *
,000 ,155 ,175 1 * *
,298 *
,188 ,133 ,224 ,311 ,000 ,082 ,000 ,680

item9 1,00 1,00 1,00

Sig. (2-tailed) ,023 ,693 ,521 ,404 ,000 ,414 ,356 ,000 ,000 ,109 ,000 ,320 ,483 ,234 ,094 ,667 ,000
0 0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * *
,659 ,861 *
,799 ,861 ,743 ,522 **
Pearson Correlation *
,110 ,208 ,000 *
,208 ,367 ,149 *
1 *
,297 * *
,292 ,234 ,227 ,136 ,199 ,136 ,822

item10 1,00
Sig. (2-tailed) ,000 ,563 ,270 ,000 ,270 ,046 ,433 ,000 ,000 ,111 ,000 ,003 ,117 ,214 ,227 ,473 ,291 ,473 ,000
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * *
,522 ,861 ,508 ,799 ,861 ,855 * **
Pearson Correlation *
-,027 ,059 -,144 *
,208 *
,255 * *
1 ,198 *
,384 ,195 ,234 ,227 ,000 ,199 ,000 ,744

item11 1,00 1,00

Sig. (2-tailed) ,003 ,885 ,755 ,447 ,000 ,270 ,004 ,174 ,000 ,000 ,294 ,000 ,036 ,303 ,214 ,227 ,291 ,000
0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
Pearson Correlation ,212 ,408 ,265 ,171 ,198 -,053 -,319 ,265 ,298 ,297 ,198 1 ,308 -,082 ,116 ,153 ,135 -,049 -,142 -,049 ,372
item12 Sig. (2-tailed) ,261 ,025 ,158 ,365 ,294 ,781 ,086 ,157 ,109 ,111 ,294 ,098 ,668 ,543 ,420 ,477 ,799 ,454 ,799 ,043
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * * *
,855 ,955 ,743 ,855 **
Pearson Correlation ,360 ,026 ,084 -,195 *
-,036 ,225 ,232 * * *
,308 1 ,137 ,105 ,205 ,297 -,055 ,081 -,055 ,647
item13
Sig. (2-tailed) ,051 ,892 ,658 ,302 ,000 ,850 ,232 ,216 ,000 ,000 ,000 ,098 ,470 ,580 ,277 ,111 ,772 ,672 ,772 ,000
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * *
,593 *
,749 ,591 ,522 * **
Pearson Correlation *
,050 ,015 ,238 ,384 * *
-,200 ,188 *
,384 -,082 ,137 1 ,064 -,019 -,037 ,202 ,295 ,202 ,501
item14
Sig. (2-tailed) ,001 ,794 ,939 ,206 ,036 ,000 ,001 ,290 ,320 ,003 ,036 ,668 ,470 ,736 ,920 ,844 ,285 ,113 ,285 ,005
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
Pearson Correlation ,160 ,064 ,104 -,034 ,097 -,104 ,033 -,074 ,133 ,292 ,195 ,116 ,105 ,064 1 ,191 -,089 ,191 ,209 ,191 ,325
item15 Sig. (2-tailed) ,397 ,736 ,584 ,860 ,609 ,584 ,863 ,696 ,483 ,117 ,303 ,543 ,580 ,736 ,312 ,642 ,313 ,267 ,313 ,080
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
* *
,691 ,587 **
Pearson Correlation -,135 ,212 ,437 ,283 ,117 -,062 -,099 ,402 ,224 ,234 ,234 ,153 ,205 -,019 ,191 1 *
,286 *
,286 ,567
item16
Sig. (2-tailed) ,478 ,261 ,016 ,129 ,538 ,743 ,603 ,027 ,234 ,214 ,214 ,420 ,277 ,920 ,312 ,000 ,125 ,001 ,125 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
*
,691 * **
Pearson Correlation -,037 ,087 ,284 ,131 ,227 -,122 -,141 ,396 ,311 ,227 ,227 ,135 ,297 -,037 -,089 *
1 ,186 ,362 ,186 ,465
item17
Sig. (2-tailed) ,844 ,646 ,129 ,489 ,227 ,522 ,456 ,030 ,094 ,227 ,227 ,477 ,111 ,844 ,642 ,000 ,326 ,049 ,326 ,010
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
1,00 *
item18 Pearson Correlation ,336 ,067 ,218 ,141 ,000 -,073 ,069 ,156 ,000 ,136 ,000 -,049 -,055 ,202 ,191 ,286 ,186 1 ,000 **
,376
0
1,00 1,00 1,00 1,00
Sig. (2-tailed) ,069 ,724 ,247 ,456 ,702 ,716 ,410 ,473 ,799 ,772 ,285 ,313 ,125 ,326 ,000 ,041
0 0 0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 *
,587 *
Pearson Correlation -,197 -,098 ,213 ,104 ,100 ,213 ,203 -,229 ,082 ,199 ,199 -,142 ,081 ,295 ,209 *
,362 ,000 1 ,000 ,345

item19 1,00 1,00

Sig. (2-tailed) ,297 ,605 ,259 ,586 ,601 ,259 ,283 ,224 ,667 ,291 ,291 ,454 ,672 ,113 ,267 ,001 ,049 ,062
0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
1,00 *
Pearson Correlation ,336 ,067 ,218 ,141 ,000 -,073 ,069 ,156 ,000 ,136 ,000 -,049 -,055 ,202 ,191 ,286 ,186 **
,000 1 ,376
0
item20 1,00 1,00 1,00 1,00
Sig. (2-tailed) ,069 ,724 ,247 ,456 ,702 ,716 ,410 ,473 ,799 ,772 ,285 ,313 ,125 ,326 ,000 ,041
0 0 0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * * * * *
,604 *
,513 ,679 *
,680 ,822 ,744 *
,647 ,501 ,567 ,465 * *
Pearson Correlation *
,411 *
,320 *
,249 ,297 ,417 * * *
,372 * *
,325 * *
,376 ,345 ,376 1
skortotal
Sig. (2-tailed) ,000 ,024 ,004 ,085 ,000 ,185 ,112 ,022 ,000 ,000 ,000 ,043 ,000 ,005 ,080 ,001 ,010 ,041 ,062 ,041
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).

Tingkat Kepentingan Pelayanan Es

Correlations
item item2 item item item5 item item item item item item item item item item item item item item item skortotal
1 3 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
* *
*
,582 ,935 *
Pearson Correlation 1 ,191 ,375 ,070 ,215 ,044 -,186 ,346 ,122 -,171 ,064 -,187 ,048 ,283 -,023 *
,105 ,299 ,062 *
,448
item1
Sig. (2-tailed) ,312 ,041 ,713 ,254 ,818 ,325 ,061 ,519 ,366 ,735 ,323 ,800 ,130 ,902 ,001 ,579 ,109 ,746 ,000 ,013
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * **
Pearson Correlation ,191 1 ,418 ,214 ,292 ,134 ,345 -,061 ,154 ,349 ,018 ,114 ,270 ,159 ,107 ,209 -,152 ,166 ,188 ,247 ,470
item2 Sig. (2-tailed) ,312 ,021 ,257 ,118 ,481 ,062 ,749 ,416 ,059 ,925 ,548 ,149 ,402 ,572 ,267 ,424 ,381 ,319 ,188 ,009
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
* * *
,485 *
Pearson Correlation ,375 ,418 1 ,000 ,454 ,117 -,186 ,213 ,159 ,178 ,035 ,000 ,129 -,092 ,094 ,183 ,261 -,054 ,096 *
,425

item3 1,00 1,00

Sig. (2-tailed) ,041 ,021 ,012 ,539 ,325 ,259 ,403 ,348 ,854 ,498 ,627 ,622 ,334 ,164 ,776 ,614 ,007 ,019
0 0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * **
Pearson Correlation ,070 ,214 ,000 1 ,105 ,171 ,182 ,130 ,198 ,373 ,264 ,205 ,378 ,317 ,057 ,235 ,024 -,053 ,442 ,088 ,491
1,00
item4 Sig. (2-tailed) ,713 ,257 ,580 ,365 ,335 ,493 ,295 ,043 ,159 ,278 ,039 ,088 ,763 ,212 ,899 ,780 ,014 ,644 ,006
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * **
Pearson Correlation ,215 ,292 ,454 ,105 1 -,058 ,027 ,160 ,101 ,293 -,076 ,150 ,097 ,162 ,159 ,223 ,336 ,245 ,433 ,298 ,538
item5 Sig. (2-tailed) ,254 ,118 ,012 ,580 ,759 ,889 ,398 ,595 ,117 ,688 ,429 ,611 ,392 ,403 ,236 ,069 ,192 ,017 ,110 ,002
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
Pearson Correlation ,044 ,134 ,117 ,171 -,058 1 ,033 ,195 -,141 ,357 ,158 ,091 ,414 ,339 ,086 ,237 -,046 ,133 -,352 ,088 ,339
item6 Sig. (2-tailed) ,818 ,481 ,539 ,365 ,759 ,864 ,301 ,457 ,053 ,405 ,631 ,023 ,067 ,651 ,206 ,811 ,483 ,056 ,644 ,067
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
Pearson Correlation -,186 ,345 -,186 ,182 ,027 ,033 1 ,084 ,440 ,156 ,070 ,222 ,305 -,004 ,135 -,140 -,106 ,020 ,199 -,274 ,254
item7 Sig. (2-tailed) ,325 ,062 ,325 ,335 ,889 ,864 ,658 ,015 ,411 ,714 ,237 ,101 ,982 ,476 ,460 ,576 ,916 ,292 ,142 ,176
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * **
Pearson Correlation ,346 -,061 ,213 ,130 ,160 ,195 ,084 1 ,333 ,085 ,244 ,445 ,036 ,211 ,113 ,306 ,286 ,222 ,199 ,295 ,556
item8 Sig. (2-tailed) ,061 ,749 ,259 ,493 ,398 ,301 ,658 ,072 ,655 ,194 ,014 ,850 ,264 ,551 ,100 ,125 ,237 ,292 ,114 ,001
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
*
,572 **
Pearson Correlation ,122 ,154 ,159 ,198 ,101 -,141 ,440 ,333 1 ,092 *
-,121 ,331 -,005 ,288 ,124 ,110 ,153 ,298 ,138 ,497
item9
Sig. (2-tailed) ,519 ,416 ,403 ,295 ,595 ,457 ,015 ,072 ,628 ,001 ,526 ,074 ,981 ,123 ,513 ,562 ,418 ,109 ,468 ,005
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* **
Pearson Correlation -,171 ,349 ,178 ,373 ,293 ,357 ,156 ,085 ,092 1 ,349 ,239 ,223 ,209 ,037 -,109 ,145 ,174 ,248 -,057 ,486
item10 Sig. (2-tailed) ,366 ,059 ,348 ,043 ,117 ,053 ,411 ,655 ,628 ,058 ,204 ,237 ,267 ,844 ,565 ,443 ,359 ,186 ,763 ,007
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
,572 **
Pearson Correlation ,064 ,018 ,035 ,264 -,076 ,158 ,070 ,244 *
,349 1 -,098 ,253 ,121 ,251 ,107 ,065 ,312 ,088 ,174 ,470
item11
Sig. (2-tailed) ,735 ,925 ,854 ,159 ,688 ,405 ,714 ,194 ,001 ,058 ,607 ,177 ,524 ,180 ,575 ,733 ,094 ,646 ,358 ,009
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
Pearson Correlation -,187 ,114 ,000 ,205 ,150 ,091 ,222 ,445 -,121 ,239 -,098 1 -,101 ,097 -,098 -,143 ,285 -,114 ,172 -,263 ,214
1,00
item12 Sig. (2-tailed) ,323 ,548 ,278 ,429 ,631 ,237 ,014 ,526 ,204 ,607 ,596 ,612 ,607 ,450 ,126 ,550 ,364 ,160 ,255
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * *
Pearson Correlation ,048 ,270 ,129 ,378 ,097 ,414 ,305 ,036 ,331 ,223 ,253 -,101 1 ,218 ,174 ,185 ,201 ,000 -,111 ,097 ,457
1,00
item13 Sig. (2-tailed) ,800 ,149 ,498 ,039 ,611 ,023 ,101 ,850 ,074 ,237 ,177 ,596 ,246 ,358 ,328 ,286 ,559 ,609 ,011
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 *
Pearson Correlation ,283 ,159 -,092 ,317 ,162 ,339 -,004 ,211 -,005 ,209 ,121 ,097 ,218 1 ,064 ,254 ,116 ,193 -,119 ,221 ,434
item14 Sig. (2-tailed) ,130 ,402 ,627 ,088 ,392 ,067 ,982 ,264 ,981 ,267 ,524 ,612 ,246 ,736 ,175 ,541 ,306 ,529 ,241 ,017
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
,492 *
Pearson Correlation -,023 ,107 ,094 ,057 ,159 ,086 ,135 ,113 ,288 ,037 ,251 -,098 ,174 ,064 1 ,275 *
,205 ,088 -,003 ,433
item15
Sig. (2-tailed) ,902 ,572 ,622 ,763 ,403 ,651 ,476 ,551 ,123 ,844 ,180 ,607 ,358 ,736 ,142 ,006 ,278 ,646 ,988 ,017
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
,582 ,525 **
Pearson Correlation *
,209 ,183 ,235 ,223 ,237 -,140 ,306 ,124 -,109 ,107 -,143 ,185 ,254 ,275 1 ,107 ,338 ,072 *
,523
item16
Sig. (2-tailed) ,001 ,267 ,334 ,212 ,236 ,206 ,460 ,100 ,513 ,565 ,575 ,450 ,328 ,175 ,142 ,574 ,067 ,705 ,003 ,003
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
,492 *
Pearson Correlation ,105 -,152 ,261 ,024 ,336 -,046 -,106 ,286 ,110 ,145 ,065 ,285 ,201 ,116 *
,107 1 ,075 -,029 ,119 ,412
item17
Sig. (2-tailed) ,579 ,424 ,164 ,899 ,069 ,811 ,576 ,125 ,562 ,443 ,733 ,126 ,286 ,541 ,006 ,574 ,692 ,881 ,532 ,024
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*
Pearson Correlation ,299 ,166 -,054 -,053 ,245 ,133 ,020 ,222 ,153 ,174 ,312 -,114 ,000 ,193 ,205 ,338 ,075 1 ,031 ,315 ,444
1,00
item18 Sig. (2-tailed) ,109 ,381 ,776 ,780 ,192 ,483 ,916 ,237 ,418 ,359 ,094 ,550 ,306 ,278 ,067 ,692 ,870 ,091 ,014
0
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* *
Pearson Correlation ,062 ,188 ,096 ,442 ,433 -,352 ,199 ,199 ,298 ,248 ,088 ,172 -,111 -,119 ,088 ,072 -,029 ,031 1 ,072 ,350
item19 Sig. (2-tailed) ,746 ,319 ,614 ,014 ,017 ,056 ,292 ,292 ,109 ,186 ,646 ,364 ,559 ,529 ,646 ,705 ,881 ,870 ,704 ,058
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
 * * *
,935 ,485 ,525 **
Pearson Correlation *
,247 *
,088 ,298 ,088 -,274 ,295 ,138 -,057 ,174 -,263 ,097 ,221 -,003 *
,119 ,315 ,072 1 ,487
item20
Sig. (2-tailed) ,000 ,188 ,007 ,644 ,110 ,644 ,142 ,114 ,468 ,763 ,358 ,160 ,609 ,241 ,988 ,003 ,532 ,091 ,704 ,006
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
* * * * * * *
* ** *
,491 **
,556 ,497 ,486 ,470 * * *
,523 * *
,487
Pearson Correlation ,448 ,470 ,425 *
,538 ,339 ,254 * * * *
,214 ,457 ,434 ,433 *
,412 ,444 ,350 *
1
skortotal
Sig. (2-tailed) ,013 ,009 ,019 ,006 ,002 ,067 ,176 ,001 ,005 ,007 ,009 ,255 ,011 ,017 ,017 ,003 ,024 ,014 ,058 ,006
N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).