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CURRICULAM VITAE

ABDUL KHADER SAP/ERP Project Manager / Deliver Mgr


Contact: Mobile - +91-7349058313
E-mail: abdul@fatahss.com , abdulkhader17@gmail.com

Competencies:
- Over all 17 + years of IT work Experience – out of which 13 Years in Project Management and SAP lead
Consultant in SAP-SD module and 4 years of domain expertise in IT services and Education.
- Well versed with Implementation Phases like Design, Implementation, Testing, Development, Training and Go-
Live in Construction, automobile, Logistics and hi-tech Industries.
- Contributes to enterprise standards on application and integration development best practices, functional and
technical solution architecture & design, environment management and testing.
- Drive project delivery excellence within the business segment through established Enterprise Architecture
standards across application, integration, security, and data migration domains.
- Lead, advise, and mentor diverse teams in technical and functional delivery aspects at the enterprise using
influence and adaptive communication strategies.
- Identification and pro-active management of risk areas and commitment to seeing an issue through to complete
resolution.
- Created rigorous and comprehensive quality assurance programs to provide timely and quality based customer
solutions/implementations.
- Met with internal/external customers to consult on technical solutions, project planning, issue resolution, and
implementation assessments.
- Managed multiple projects from conception to completion in a fast-paced acquisition environment and ensured
that all projects were delivered on-time and within budget.
- Successfully delivered client technology project, on-time/on-budget by leading cross-functional team utilizing
project management best practices.
- Analyzed metrics for service requests and incidents to identify problem trends and adjusted training/support of
technical staff accordingly, meeting 100% of service level agreement (SLA) compliance.

WORKSHOPS CONDUCTED ABROAD:


 Successfully conducted AS-IS workshop in Wixon - US.
 Successfully conducted AS-IS workshops in San-Jose – US.
 Successfully conducted AS-IS workshops in Ratingen – Germany.
 Successfully conducted AS-IS workshops in Abu Dhabi – UAE.

Technical Skills:
Hardware : Assembling
Operating Systems : Windows, 95, 98, 2000, 2003 and XP
GUI : SAP – SD, knowledge of SAP – MM, DMS and ABAP

Additional Skills
 Excellent organizational and interpersonal skills; able to work under pressure and consistently
meet deadlines; skilled at translating business requirement information and interpreting the needs
of business units; extensive communication skills featuring business and technical writing
methods, including deliverable.
 An experienced team leader with the ability to initiate/manage cross-functional teams and multi-
disciplinary projects.
 Critical thinking, decision making and problem solving skills.
 A multi-skilled professional with a superb track record of managing complex functional projects in
various environments.
 Excellence Personal Communication skills.
 Influencing, leading, negotiating and delegating abilities
 Responsible for delivering projects against agreed scope, budget, schedule & customer
expectations. Doing this whilst supervising, directing & motivating teams of multi-discipline
contractors & employees.
 Tolerant to stressed situations
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Trainings
Sl# Title Location Organized by Duration

1 CRM Basics Hyderabad Intelligroup Asia Pvt Ltd 1 Week


2 ABAP Hyderabad Intelligroup Asia Pvt Ltd 1 Week
3 PMP Bangalore Satyam Computer Services Ltd 1 Week

Achievements
 Received Business Award for Expanding New Business Dimensions & Establishing Branches All Over
India.
 Nominated for SAP Award for best Implementation in Sequel Logistics Company.
 Received the best Quality Award as Gold Medal from SAP for Implementing SAP for Construction major -
ACC (Arabian Construction Company) in Middle East.
 Received BRAVO Award for developing a reusable component for Equipment & Scaffolding hire process
which is a EC&O component but not available in ECC6 for Arabian Construction Company – Middle East.
 Received SPRINT Award for single handedly implementing VAT in GE Fanuc.

Work Experience
Organization Designation Duration
Fatah Software Solutions Pvt Ltd Project Manager / Delivery Head (11/2013) – Till date
Yash Technologies Pvt Ltd Project Manager (07/2011) – (11/2013)
Satyam Computer Services Ltd Project Lead (04/2008) – (07/2011)
Intelligroup Asia Pvt Ltd Consultant (04/2005) – (03/2008)
Adept Solutions Marketing Manager (02/2001) – (03/2005)

SYNOPSIS OF WORK EXPERIENCE

Name of the Company: Fatah Software Solutions Pvt Ltd


Period of Employment: November 2013 to Till Date
Module’s Handling: SAP – SD Module, MM Module, FI, CO, HCM, WM, CRM, Basis and BO….ETC

Project Handling: Currently Handling 16 Projects


(1 Implementation, 2 Support Project & 13 Development Projects)

Development Projects

FATAH ERP Software  Replication of SAP (Developed on JAVA Platform)


AIDF Software  All India Dental Forum (App & Software)
Hospital Management Software  Complete Hospital Management
School Management Software  Complete School Management
Dental Management Software  Complete Dental Clinical Management
Logistics Management Software  Complete Logistics Management
Payroll Management Software  Complete Payroll Management
Hospitality Management Software  Complete Hospitality Management
Inventory Management Software  Complete Inventory Management
Warehouse Management Software  Complete Warehouse Management
Ticketing Tool Management Software  Complete Ticket Tracking
Pharma Management Software  Complete Pharmacy Transactions
Business Objects Management Software  Complete Business Reporting
Doctors Management Software  Complete Doctors Clinical Treatments

Role and Responsibilities


 Handling SAP Implementation & Support Projects.
 Responsible for Developing FATAH ERP Software, It is a replication of SAP Software where each and
every Module, Application along with Functionality, Logic and Integration is built on Java Platform.
 Done Complete Architect and Design of ERP Software which is replication of SAP.
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 Responsible for Developing FATAH ERP Software, It is a replication of SAP Software where each and
every Module, Application along with Functionality, Logic and Integration is built on Java Platform.
 Done Complete Architect and Design of ERP Software which is replication of SAP.
 Developed all SAP Module using JAVA, Designed all Applications using Eclipse and Built data base using
Mysql.
 Developed FATAH ERP Software, Successfully Launched and Implemented in Couple of Clients. Schedule
and track all meetings for each project.
 Managed several large accounts and resolved escalated client issues and new revenue-generating
initiatives.
 Present periodic Dashboard reports on the current projects, future opportunities and client issues.
 Broad documentation experience including gathering user requirements, business requirements, use and
test cases, data sheets, user guidelines and case studies.
 Extensive experience in all phases of Project Management with proven ability to bridge technical and
business goals to provide business requirements and productive solutions.
 Effective utilization of all resources.
 Recruit resources based on demand and maintain bench resource.
 Conduct trainings internally for self-development and to enhance their inter-personal skills.
 Conduct weekly meetings with the Client to understand their satisfaction level.
 Designed & Developed Android Chatting App for Doctors Across India.
 Responsible for Business Expansion all over India and in Gulf Countries.
 Responsible for building robust sales Force and Development Team.
 Responsible for fixing Revenue Targets and to Achieve.
 Provided statistical and tactical leadership in the areas of accounting, financial reporting (internal and
external), business development, strategic planning, client relations, and corporate communications.
 Collaborated across multiple departments to coordinate on-time delivery of projects, promote client
satisfaction, and ensure a competitive edge for the organization.
 Responsible for the management, planning and delivery of on-site IT management services. Managed 110
team members on 6 teams (Service Desk, Desktop, Security Operations, including 1 remote site).
Services included technical support, build/deploy computers, asset management, mobile device
management and processing security requests.
 Provided technical and operational expertise in policies and procedures. Responsible for staffing, hiring,
terminations, performance appraisals and promotions.
 Generated New Business Opportunity by providing a Dental Forum. Where created a common platform to
unite all Dentist Across India.
 Generated Huge Business only with Dental Clinics by enrolling them with AIDF and by Selling Dental
Software.
 Developed and successfully launched Android Chatting App similar to Whatsapp only for Dental Doctors
to Unite all Dentist Across India.
 Identification and pro-active management of risk areas and commitment to seeing an issue through to
complete resolution.
 Responsible for Architect, Designed, Developed Warehouse Management Software and Implemented.
 Architect, Designed, Developed Ticketing Tool Software and Implemented for tracking daily tickets.
 Responsible for developing Reporting Software similar to SAP Business Objects.
 Consulted with business community to identify client needs and develop business solutions to improve
customer service. Managed end-to-end delivery of IT services (product lifecycle management, end user
support, coach and mentor delivery team, and incident/risk management).
 Completely Architect, Designed, Developed Inventory Management Software and Implemented.
 Increased the company¡¦s growth by securing new partners, consulting engagements and by delivering
new projects.

Name of the Company: Yash Technologies Pvt Ltd


Period of Employment: July 2011 to Nov 2013
Module’s Handling: SAP – Sales and Distribution (SD), MM Module, FI, CO, HCM, BI, PM, PI, WM,
CRM, Basis and BO….ETC
Project Handled: Handled 8 Projects (1 Implementation Project and 7 Support Project)

Implementation Project

Sequel Logistic Pvt Ltd  Logistic Company

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Support Project
Bluefish Pharma Pvt Ltd  Pharma Business (Medicine Manufacturing)
Paragon Pvt Ltd  Footwear Manufacturing & Retail Business
Relaxo Pvt Ltd  Footwear Manufacturing & Retail Business
Lodha Pvt Ltd  Construction and Real Estate Business
MTR Foods Pvt Ltd  FMCG Manufacturing & Retail Business
DLF Construction  Construction and Real Estate Business
Sequel Logistic Pvt Ltd  Logistic/Transportation Business
Shanti Groups  Manufacturing Engineering Products Business
Startrek  Logistic Company

Role and Responsibilities

 Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions
to address them in advance.
 Schedule and track all meetings for each project.
 Managing client expectations by ensuring the delivery of the highest quality service.
 Strong customer service and leadership abilities
 Apply process management and analytical skills for various environments.
 Increased the company¡¦s growth by securing new partners, consulting engagements and by delivering
new projects.
 Responsible for program and portfolio management activities within the Sales and Marketing division.
 Coach, mentor and lead personnel within a technical team environment.
 Present periodic Dashboard reports on the current projects, future opportunities and client issues.
 Broad documentation experience including gathering user requirements, business requirements, use and
test cases, data sheets, user guidelines and case studies.
 Extensive experience in all phases of Project Management with proven ability to bridge technical and
business goals to provide business requirements and productive solutions.
 Presented and trained end users to utilize, Change Management, Share Point, and SAP
 Track all support issues.
 Resolve all support issues based on priorities.
 Allocate right resource to handle technical issues and follow-up for timely deliverables.
 Send weekly status reports to the management as well as to Client.
 Effective utilization of all resources.
 Recruit resources based on demand and maintain bench resource.
 Conduct trainings internally for self-development and to enhance their inter-personal skills.
 Conduct weekly meetings with the Client to understand their satisfaction level.

Name of the Company: Satyam Computer Services Limited


Period of Employment: April 2008 to July 2011
Module Worked: SAP – Sales and Distribution (SD)
Project Worked:

Project: Nissan North America.


Position Held: Project Lead Team Size: 23
Duration:

Project Description
SAP End-to End Implementation for Nissan Automobile Industry.

Contribution
As a Project lead, was responsible for:
 Mapping IS-VMS module functional requirement into SAP 4.6O.
 Mapping Dealers Invoice and Whole Sale Invoice into SAP system.
 Part of all requirement gathering and preparing AS-IS documentation.
 Prepared Business Blue Print documentation along with Flow Charts.
 Preparing Functional Specification.
 Leading the offshore team for all development work.
 Responsible for all Functional Module deliverables.

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 Playing a vital role in managing the complete offshore-Onsite Model.

Project: BASF ( Germany)- Support and Maintenance.


Client: BASF – The Chemical Company
Position Held: Team Lead Team Size: 52
Duration: June 2010 to September 2010

Project Description
SAP Support for BASF – The Chemical Company .

Contribution
As a team lead, was responsible for:
 Responsible to assign tickets to the team and myself.
 Resolving tickets in the areas like Sales, Deliveries, Shipment, Billing, Pricing, and Reports etc.
 Preparing Functional Specification for any new developments.
 Creating change request.
 Help the team to resolve tickets and maintain SLA.
 Strictly following the SLA and delivering the solutions well before deadlines.
 Scheduling weekly meetings with both onsite and offshore team and update the status.
 Following up with Core Users if there is no response for closure of the tickets.
 Participating in the management meetings to increase the number of ticket resolving.
 Preparing a status report and submit to the management for billing purpose.

Project: Arabian Construction Company – United Arab Emirates.


Position Held: Team Lead Team Size: 15
Duration: October 2008 to March 2010

Project Description
SAP End-to End Implementation for Arabian Construction Company in Abu Dhabi, Dubai, Fujaira, ATS and
Leader Marine.

Contribution
As a team lead, was responsible for:
 Successfully conducted AS-IS workshop for ACC in Abu Dhabi.
 Prepared AS-IS and To-Be documentation along with Flow Charts documentation.
 Set-up initial ground in SAP ECC6 for the testing purpose.
 Successfully completed initial configuration in SAP as per SAP Best Practices.
 Successfully Completed Final Configuration.
 Suggesting any configuration changes as and when required.
 Testing - unit testing & integration testing successfully completed.
 Responsible for maintaining the Quality procedures related to the project.
 Working on BOS (Bill of Services) Functionality.
 Working on Service Pack-3 as new functionalities available in ECC6.
 Involved in the Project Meetings with the Clients to help the Client to make decisions.
 Developed Re-usable component for Equipment & Scaffolding Hire Process which is EC&O standard
process but not available in ECC6.
 Successfully planned and executed Cut-over plan.
 Worked on Data Migration.
 Worked on LSMW and maintained upload templates.
 Created SD Roles and provided necessary Authorizations for Users & core Users.
 Successfully went Go-Live.

Project: NGK Spark Plug - Global Grand Design Project


Position Held: Team Lead Team Size: 15
Duration: July 2008 to October 2008

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Project Description: SAP End-to End Implementation for NGK Spark Plug in US, Europe, Egypt, Japan
and Malaysia.

Contribution
As a team lead, was responsible for:
 Pro-Actively Participated in the War-room sessions.
 Preparation of QAdB for As-Is Workshops.
 Successfully conducted AS-IS workshop in Wixon, San-Jose – US and Ratingen – Germany.
 Prepared AS-IS and To-Be documentation along with Flow Charts.documentation.
 Identified the Gaps and recorded in documentation.
 Involved in the Project Meetings with the Clients along with Project Management.
 Successfully completed initial configuration in SAP as per SAP Best Practices.
 Testing - unit testing & integration testing
 Responsible for maintaining the Quality procedures related to the project.
 Working with EDI and IDOC’s.

Name of the Company: Intelligroup Asia Private Limited


Period of Employment: April 2005 to March 2008
Module Worked: SAP – SD
Project Worked:
Client: GE Fanuc Project: Order Redesign (January 2008 to March 2008)
Role: Team Lead Team Size: 07

Project Description: Building Interfaces with Siebel for Order Creation.

Contribution
As a team lead, was responsible for:
 High Level Design for Order restructuring
 Preparation of Functional Specifications
 Coordinating with Technical team and explain them the requirement
 Suggesting any configuration changes as and when required.
 Testing - unit testing & integration testing
 Responsible for overseeing the Quality procedures related to the project.
 Working with EDI and IDOC’s.

Client: GE Fanuc Project: VAT Implementation for Europe (Aug 07 to Jan 08)
Role: Team Lead Team Size: 06

Project Description : Implementing VAT for 9 European Countries.

Contribution
As a team lead, was responsible for:
 Configure MWST condition type such that tax rates/tax codes are applied as specified in the attachment. A
given tax code, for example a1 for domestic sales should apply across all company codes.
 Condition records are maintained for various combinations based on different scenarios to determine a Tax
code in Sales Order.
 Modified User Exit in order to make Departure Country Field in the Sales Order as not changeable for only
Europe Sales Organizations.
 Assigned separate G/L Accounts for both Output and Input Tax because currently Output Tax and Input tax
are posted to same G/L .
 ZMEIS: Inter Company Purchases within Europe: INTRASTAT REPORT (MEIS report).

Client: Clorox Project: Clorox Interface with Nistevo (Nov 2006 to July 2007)
Role: Team Lead Team Size: 06

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Project Description
The Clorox Company is a leading manufacturer and marketer of consumer products with fiscal year 2005
revenues of $4.4 billion. With 7,600 employees worldwide, the company manufactures products in 25 countries
and markets them in more than 100 countries.

Contribution
As a team lead, was responsible for:
 Worked on CIP (Continuous Improvement Project) & TMS (Transportation Management Systems) Projects.
 Worked as a complement to onsite project team – in areas of configuration, testing, documentation, etc.
 Developed functional specifications to support customized ABAP development and ensure all necessary
requirements are documented for development to occur.
 Worked with onsite project team on the activities/tasks for the successful implementation of TMS Project.
 Done tremendous testing such as Unit Testing, Integration Testing, and Regression Testing.
 Customized New Fields at Sales Order and Delivery Transactions.

Client: Hitachi Project: Support, Enhancement & New Developments (April 05 to Nov 06)
Role: Consultant Team Size: 21

Project Description: Worked on (Configuration, Development, Enhancements and Support)

Contribution

As a team member, was responsible for:


 Study of existing business process by way of meetings and workshops with core users and business
process owners
 Provide online solutions to the queries and problems raised by users in SD module,
 Creating OSS Notes and taking care of logged incidents /assignment/solving/follow up etc
 Daily Monitoring Jobs in IDOC’s for HHEA and HCL.
 Testing all customized reports and gets them rectified by ABAP Programmers.
 Testing all new T.codes with existing customizing settings & make necessary settings to make them work
 Development of specifications for custom reports and co-ordination with ABAP consultant
 Responsible for development of module and integration testing scripts.
 Training imparted to core and Key users.

Domain Expertise
Name of the Company: Adept Solutions
Period of Employment: Feb 2001 to March 2005
Position Held: Marketing Manager

Contribution:
 Accomplished results-driven senior sales and marketing management executive with a proven record.
 Proven success in exceeding sales targets and goals, improving organizational productivity and
performance.
 Ability to recruit, train and develop highly motivated performance-focused leaders.
 Increased brand recognition and product placement in the Asia Pacific that helped to achieve the 45%
profit growth.
 Jumpstarted stagnant sales and increased net sales and sales margin plans for six consecutive quarters.
 Fast tracked through positions of increasing challenge and responsibility to be the national manager
responsible for all strategic marketing and sales plans.

QUALIFICATION
1998 – 2000 Master of Business Administration (MBA)
Bangalore University, Bangalore, INDIA

1995 – 1998 Bachelor of Business Management


Bangalore University, Bangalore, INDIA

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