Vous êtes sur la page 1sur 12

12/1/2010

Instructions for Audio Portion
U.S. & Canada (toll‐free): 1 (877) 568‐4108 
Access Code: 370‐562‐679

All participants are muted until the Q/A segment

SharePoint:
Achieve True Collaboration
December 1, 2010
December 1, 2010
1 Copyright
Copyright © 2010 Infogain
© 2010 Corporation. All rights reserved.
Infogain Corporation. All rights reserved.

Participation Guidelines
● All participants are muted until the end of the presentation, at which time we 
will open it up the audio line for questions
● During the presentation, please be encouraged to submit any questions using the 
Go‐To‐Webinar Question Submit  Feature
● All participants will be sent presentation materials following today’s webinar

Presenters:
● James Eagleton
■ Sr. Director and Practice Lead for SharePoint / Collaboration, Infogain
● John Donovan
■ Sr. IT Manager, Foundational Technologies and Platforms, NetApp

December 1, 2010
2 Copyright © 2010 Infogain Corporation. All rights reserved.

● SharePoint Introduction
● User Experience
● Collaboration: Why Now?
● Designing and Managing SharePoint
● Collaboration Capabilities
● NetApp Case Study
● Infogain SharePoint QuickStart
● Review
● Questions & Answers

December 1, 2010
3 Copyright © 2010 Infogain Corporation. All rights reserved.

1
12/1/2010

SharePoint is a general purpose web‐based platform connecting people with 
information.   It delivers content management, process management, 
enterprise search and social computing on the intranet, extranet and 
Internet.  It has an extensible framework to provide standardization and 
integration throughout an organization and beyond. 

SharePoint unifies the enterprise.

December 1, 2010
4 Copyright © 2010 Infogain Corporation. All rights reserved.

SharePoint is a strong collaboration platform that can be implemented 
quickly, enabling process efficiencies within the enterprise and beyond
Customer Pain Points
● Multiple disparate information repositories make finding information slow and inefficient
● Unstructured content management via standard policies
● Lack of enterprise‐wide search capabilities
● Need for standardized security/access for employees and partners
● Group‐level and corporate‐level process integration
● Desire to incorporate the positive elements of social networking (forums, blogs, wikis) into teamwork

SharePoint Features
SharePoint Features
Web Content  ● Familiar Microsoft Office toolset
Management ● Simplifies processes with doc types, versioning, content sorting, retention policies and more
Search & Information  ● Built‐in robust Search engine
Architecture Design ● Infogain implements information architecture to optimize Search capabilities across the enterprise
Communities and  ● Simplifies integration with e‐mail, calendars, tasks, blogs, discussion groups and more
Collaboration ● Standardize and expedite processes using workflows
Business Intelligence ● Simplifies reporting
● Includes KPIs, dashboards, spreadsheets, report center 
Web Sites and Portals ● Makes it easy to create and manage team and group sites and to manage projects
● Simplifies document sharing and publishing for internal and external users
● Enables greater independence and frees IT team resources for other business critical items

December 1, 2010
5 Copyright © 2010 Infogain Corporation. All rights reserved.

Fastest growing server‐based product 
Microsoft has ever released
● Product evolution
■ SharePoint 2001, 2003, 2007
Teams
■ SharePoint 2010

Dashboards
Publishing

MySites

Meetings

December 1, 2010
6 Copyright © 2010 Infogain Corporation. All rights reserved.

2
12/1/2010

● 80% of enterprise customers are using Microsoft Office for worker productivity 
and collaboration
● Information overload cost US companies 900 billion a year in lost productivity
● 40% of the most valuable information created by employees is out of reach of 
corporate systems
● 84% of organizations have a remote workforce
● 63 million will telecommute in US by 2016
● by 2014 there will be a 90% mobile penetration rate and 6.5 billion mobile 
connections
● 67% of global online population visit social networks and blogs
● Web software is now the fastest growing sector of the enterprise content 
management market.
● To thrive in an era of Social Computing, companies must abandon top‐down 
management and communication tactics

* Statistics from IDC, Forrester, Gartner and Microsoft

December 1, 2010
7 Copyright © 2010 Infogain Corporation. All rights reserved.

Social Communications and Collaboration
● By 2016, social technologies will be integrated with most business technologies

Social
Social  Social
Social  Social
Social  Social
Social 
Networking collaboration publishing feedback

December 1, 2010
8 Copyright © 2010 Infogain Corporation. All rights reserved.

SharePoint is implemented but has become difficult to use and maintain    
Customer Pain Points
● Unsustainable site hierarchy
● Inconsistent navigation and orientation elements
● Incoherent branding and standards
● Convoluted security design
● Migration and upgrade challenges
● Content and site governance

SharePoint Features
Extensibility
Extensibility  ● Supports custom branding and functionality 
Supports custom branding and functionality
● Enables custom security configuration
● Supports custom taxonomy  and navigation elements
● Provides hierarchy components to build sustainable site maps
● Ability to implement content lifecycle standards
Upgrade and  ● Provides upgrade engines
Migration Support ● Supports upgrade approach options
● Flexibility to isolate and migrate content 
● Defined upgrade paths
● Supports migrations to new AD domains
Governance ● Site provisioning 
● Content quotas
● Versioning  standards
● Retire stale sites

December 1, 2010
9 Copyright © 2010 Infogain Corporation. All rights reserved.

3
12/1/2010

How do you work?
● Departments / teams / projects
● Geographically dispersed
● Matrix organization
● Partners / customers
● Knowledge bases
● Training
● Re‐orgs / mergers / divestures
R / / di t
● PMO methodology
● LOB integration
● Workflows
● Compliance / regulation
● Communities

December 1, 2010
10 Copyright © 2010 Infogain Corporation. All rights reserved.

Sites –
Departmental 
Email White Pages Project, Team, Office
Hard documents Repository

Ticket System Communities File Shares


Instant Messaging Project Management

HR Regulatory/Compliance 
/ Voice Mail Training
Project Timesheet Repository

Social computing –
Monitoring Repository Financials Support
Timesheet Internal, External

Knowledge 
PCs
Employee Repository fax Management LOB

December 1, 2010
11 Copyright © 2010 Infogain Corporation. All rights reserved.

Revolving Cycle Support
● Internal operations
● Product lines
Integration 
Collaboration
● Partners (LOB)

● Customers

Information 
ECM
Targeting/Delivery

Process 
People Search
Management

Search

December 1, 2010
12 Copyright © 2010 Infogain Corporation. All rights reserved.

4
12/1/2010

How do you manage your content?
● Created
● Maintained
● Archived
● Destroyed

December 1, 2010
13 Copyright © 2010 Infogain Corporation. All rights reserved.

Interplay between people, functionality and content

Functionality 
and Features
Workgroup 
Relationships

Content 
Lifecycle

Sustainable Collaboration

December 1, 2010
14 Copyright © 2010 Infogain Corporation. All rights reserved.

Increasing  Central Portal
Structure and 
read‐only push 
content
Division / Departments

Groups and Teams Increasing 
Collaboration 
and Social 
Projects and Workspaces Computing

MySites

December 1, 2010
15 Copyright © 2010 Infogain Corporation. All rights reserved.

5
12/1/2010

How do you find things – Navigation, Search, Social Computing?

Site 
Navigation Search Folksomony
Directory
Central Portal

Organizational  Powerful 
Team
Division / Departments Tagging
Chart Source of ROI

LOB Project
Groups and Teams
Internal to 
Tag Clouds
SharePoint

Projects and Workspaces
External to 
Functional Department Ratings
SharePoint

MySites

December 1, 2010
16 Copyright © 2010 Infogain Corporation. All rights reserved.

Flat Design
● Static URLs
● Data driven menu system

Central Portal

Division / Departments

Groups and Teams

Projects and 
Workspaces

MySites

December 1, 2010
17 Copyright © 2010 Infogain Corporation. All rights reserved.

Home Page
Other 
Audience Filtering SharePoint 
Sites

Libs &
Lists

LOB, System 
, y
of Record, 
ECM

Intranet, 
Extranet, 
Internet

SITE A

December 1, 2010
18 Copyright © 2010 Infogain Corporation. All rights reserved.

6
12/1/2010

SITE A
Page 1 Page 2 Page n

Filtered Views 
(e.g., Regions,  Private View
Project Phases, 
Project Phases
Quarters)
Housekeeping 
Page
Metrics and 
dashboard page   Content Life Cycle 
as KPI against  (e.g. Archive 
corporate strategy View)

December 1, 2010
19 Copyright © 2010 Infogain Corporation. All rights reserved.

Keep the building blocks the proper size

Service Application  Confusing All 
Security and ACLs Search Scopes
Assignments People list

Best Bets and 
Content Types Site Columns Auditing
Keywords

Master Pages and 
IRM Quota Storage Scalability
CSS

Root Site 
Site Use 
Aggregation Permissions for  URLs Too Long
Notification
Certain Operations

Multi‐tenant Site 
Collection Must  Moving sites
Agree on Features

December 1, 2010
20 Copyright © 2010 Infogain Corporation. All rights reserved.

Collaboration /  Web / Portal  Customization/  Migration / Sustainability /  Content  Operations/ 


SharePoint Applications  Integration  Upgrade Performance Mgmt Support 

Web & Portal Application Sustainability/Performance
● Portal Solutions ● Infrastructure Architecture
● Collaboration Solutions ● High Availability
● Publishing Solutions ● Central / Distributed  
● Intranet, Extranet, Internet ● SLA
● Social Computing ● Health Assessment

Customization / Integration Content Management
● Application Architecture ● Information Architecture
● Branding / Standardization ● Web Content Management
● Business, Technical, Operational Requirements ● Compliance / Governance
● Business Processes ■ Versioning
● Integration (Proj Server, Perfm Point, RMS, TFS, Comm  ■ Content Lifecycle
Serv) ■ Regulation
● Integration with ERP, CRM, Supply Chain, Sys of  ● Enterprise Content Management Strategy/Fit for Use
Record ● Global Content Management System Deployment
● Identity Management
Operations / Support
Migration/Upgrade ● Support Expertise
● Content / Functional Migration ● Release Management
● Product Version Upgrade ● Backup / Recovery
● Legacy Repository Migration ● Disaster / Recovery
● File System Migration ● Monitoring
● Maintenance
● Archiving

December 1, 2010
21 Copyright © 2010 Infogain Corporation. All rights reserved.

7
12/1/2010

Case Study

December 1, 2010
22 Copyright © 2010 Infogain Corporation. All rights reserved.

Usage
● SharePoint started as a pilot with a workgroup focus
● It is now used world wide by 8000 users
● Used internally for collaboration and process management 

Current Infrastructure
● WFE, App Server, Database server
● Has grown to 1.8 TB of data
● 32‐bit hardware
● SnapManager®2.0
● Monolithic LUN design

December 1, 2010
23 Copyright © 2010 Infogain Corporation. All rights reserved.

Project Overview
● Demand Drivers
■ Implement new version of SnapManager® and SnapDrive®
■ Retire end of life hardware
■ Implement 64‐bit hardware
■ Introduce HA
■ Support backup retention SLAs
■ Enable release management best practices
E bl l tb t ti
● Pain Points
■ Unsustainable/underpowered 32‐bit hardware
■ Up‐time issues
■ Fault intolerance
■ LUN design not supportive of backup standards

December 1, 2010
24 Copyright © 2010 Infogain Corporation. All rights reserved.

8
12/1/2010

● Feasibility proof of concept
● Partner with SnapManager® product team
● Partner with storage team
● Collaborate with DBAs
● Developed detailed installation guides
● Dev environment integration testing
● Stage environment repeatability testing
● Migration test and validation in Staging
g g g
● Production environment roll‐out

December 1, 2010
25 Copyright © 2010 Infogain Corporation. All rights reserved.

● Implementation of production, stage and development farms
● SnapManager® for SharePoint
● SnapManager® for SQL
● Windows 2008
● SQL Server 2008
● Foundation for migration to SharePoint 2010
● Enhanced LUN layout design
● SnapDrive®
p
● Virtualization
● Utilization of Staging environment for DR requirement

December 1, 2010
26 Copyright © 2010 Infogain Corporation. All rights reserved.

SQL Server

Snapshot NetApp®
Storage

SharePoint 
WFE
SMMOSS
Member  SMMOSS Media 
Agent Indexing Server
D t
Data
Web-based
SMMOSS Client
Ctrl Agent SMMOSS
Manager
SMMOSS 
Metadata Media Server

User
Control

Task Oriented  SMMOSS 
Control Manager

December 1, 2010
27 Copyright © 2010 Infogain Corporation. All rights reserved.

9
12/1/2010

● Scheduled block delta 
replication using  Production Site Disaster Recovery 
SnapMirror® Site
● Automated DR in the  SharePoint® Users
event of a failure
● DB verification on 
SnapMirror® target

SharePoint Server  SQL ServerTM with  SharePoint Server 


with SnapManager® SnapManager® with SnapManager®
for Microsoft® Office  for SQL Server for Microsoft Office 
SharePoint Server SharePoint Server
Backup SQL Server with 
SnapManager®
Restore in the  for SQL Server
event of a disaster

Snapshot™

Snapshot™
Replicate changed Blocks 
using SnapMirror®
Snapshot™ Primary Storage Primary Storage

December 1, 2010
28 Copyright © 2010 Infogain Corporation. All rights reserved.

SnapMirror® is a simple and flexible replication technology that enables you 
to protect more of your applications
● Flexible and efficient
■ Async, sync
■ Uses Snapshot™ copies for 
Primary Data Center DR Site
efficient storage and bandwidth
● Simplifies management
■ Easy setup and recovery
■ Single product across all storage 
systems
SnapMirror®
■ Leverages SnapManager®, 
enabling replication of 
application‐consistent Snapshot  FAS FAS or NearStore®
copies

December 1, 2010
29 Copyright © 2010 Infogain Corporation. All rights reserved.

● Successful SnapManager® implementation
● Updated SnapManager® least privilege permission model
● Support of database re‐index maintenance best practice
● State of the art hardware
● Fault tolerance / Improved uptime
● Sustainable Filer LUN design
● Windows 2008 64‐bit certified build
● SQL Server 2008 certified build
Q
● Next generation collaboration environment
● SnapManager® for SQL Server 2008 64‐bit certified build
● SnapManager® of SharePoint 64‐bit certified build
● Windows 2008 VM reference implementation

December 1, 2010
30 Copyright © 2010 Infogain Corporation. All rights reserved.

10
12/1/2010

The Fastest Path to True Collaboration in and Beyond the Enterprise
● A five‐day roadmap assessment
■ Analyze the As‐Is Environment
■ Identify the To‐Be Priorities
■ Take action

● With Infogain’s SharePoint QuickStart Program, you can easily
■ Connect with business users
■ Educate your team 
■ Pilot its capabilities
■ Expedite user adoption
■ Prioritize project requests
■ Balance strategy options and implementation priorities

December 1, 2010
31 Copyright © 2010 Infogain Corporation. All rights reserved.

● SharePoint Introduction
● Why Now?
● Surfacing and Re‐using Content
● Site, Functionality, Content Integration
● Taxonomy Design
● Site Design
● Site vs. Site Collection
● Leveraging NetApp technologies
g g pp g

December 1, 2010
32 Copyright © 2010 Infogain Corporation. All rights reserved.

Additional resources for information
● Webinar to be provided after today’s call
● Join us at SPTechCon 2011: The SharePoint Technology Conference 
■ Held from February 7‐9, 2011 in San Francisco
● Contact Infogain
James Eagleton james.eagleton@infogain.com
Sr. Director, SharePoint /  (408) 656.0823
Collaboration

● SharePoint 2010
■ Home http://SharePoint2010.Microsoft.com
■ TechNet http://MSSharePointITPro.com
■ Developers http://MSSharePointDeveloper.com
■ NetApp http://www.netapp.com/us/products/management‐
software/snapmanager‐sharepoint‐server.html

December 1, 2010
33 Copyright © 2010 Infogain Corporation. All rights reserved.

11
12/1/2010

December 1, 2010
34 Copyright © 2010 Infogain Corporation. All rights reserved.

For additional information, visit us at: 
www.infogain.com

Thank You

December 1, 2010
December 1, 2010
35 Copyright
Copyright © 2010 Infogain
© 2010 Corporation. All rights reserved.
Infogain Corporation. All rights reserved.

12