European Journal of Scientific Research

ISSN 1450-216X Vol.47 No.1 (2010), pp.118-121

© EuroJournals Publishing, Inc. 2010
http://www.eurojournals.com/ejsr.htm

Human Resource Management Practices and their Impacts

on Personnel's Performance in Jordanian Public
Academic Libraries
A Case of Al-Hussein bin Talal University Library

Noor S. Abu Tayeh

MSc in Libraries and Information Sciences/ College of Arts
Al- Hussein Bin Talal University– Jordan

Abstract

This study aims to focus light on practices of Human Resources Management at the
Public Academic Libraries located in Jordan, and their role of determining the
effectiveness of the Personnel performance and the quality of services presented to users in
these libraries in peculiar Al- Hussein Bin Talal University Library that the current study
has taken to be the module; it demonstrates the concept of Human Resources Management
and the environment it is influenced by and tries to show up the role of the functions of
human resources management (such as job planning, recruiting, motivating, and training of
personnel) and how they may impact the effectiveness of personnel performance. The
current study concluded a number of results that all the tested variables negatively
correlated, could improve the performance of the Academic Libraries administration, and
found out there is a strong relationship between practicing personnel administration
functions effectively and improving their performance leading to a higher level of
productivity and creativity.

Keywords: Human Resource Management HRM, Library Administration, Academic

Libraries, performance, effectiveness, Jordan, Al-Hussein Bin Talal
University Library.

Introduction
The knowledge assets are the most important element of work in all sectors; even if there are financial
and technological resources, there remains a dire need to the availability of qualified Man to provide
qualitative services, and for this improvement, institution administration is required to direct human
resources wisely towards better performance and productivity in order to get its objectives done
effectively through a sequence of good practices especially within quick changes in and outside the
work environment, in peculiar the Information Technology development all over the world, which
forced institutions administration to adopt new suitable programs and strategies to get its crew and
policies serve the targeted users effectively. Consequently, modern and wide institutions administration
invests its knowledge assets, the human elements, to get a better results and benefits, by adopting a
group of functions playing an essential part of an integrated plan including employing, training,
motivating and compensating.
Human Resource Management Practices and their Impacts on Personnel's Performance
in Jordanian Public Academic Libraries 119

Creative Institutions, libraries in peculiar are determined to deal with human resources as an
intellectual capital; they form the most important part of its body, so there is an increasing relationship
between the quality of investment in the human power and their job performance. Eventually, the study
tries to prove the effectiveness of applying wise Personnel management practices in academic libraries
and how this may affect the productivity and the creativity of its workers

Literature Review
The functions of human resources management has a basic role in motivating institutional innovation;
there is a strong relation between creative human resources management practices and the creativity of
individuals (Shatat, 2003), and the more increasing of the effectiveness of practices by applying new
strategies in planning, recruitment, training and evaluating workers' performance in the enterprise, the
more increasing of the quality of institutional performance and productivity through taking the
Strategic Analysis tools into consideration including analyzing the Internal Environment by identifying
the strengths and weaknesses and the External Environment by specifying the opportunities and threats
(Alehiasat, 2005). In addition to that the personal and functional factors in leadership have a significant
impact in determining the attitudes of employees towards qualitative performance in the institution
(Bani Issa, 2005 ).
Many previous studies have worked to clarify the impact of human resource management
practices on the effectiveness of institutional performance and productivity of individuals; locally,
most important study among them a research designed by Aekrosh in 2006; its main goal was to
determine the level of the application of management practices of individuals (planning, training and
development of employees) in King Abdullah II Award for Excellence in Government Performance
and its impact on the performance of government institutions involved; Aekrosh's study found a range
of results including the existence of disparities between the institutions participating in the award in the
application of management practices of individuals benchmarks, and a statistically significant
relationship between the extent of applying the effective practices of managing individuals and the
performance of the participating governmental institutions.
The three previous studies mentioned are the most useful and close to the current study among
others, but what makes the study different is this: it covers the extent of the public academic libraries
administration in Jordan, and each one in a separate study; the current study covers Al-Hussein bin
Talal University Library case.

Research questions
The current study is designed to answer the following questions:
1. What are the practices Al-Hussein Bin Talal University Library is currently applying?
2. Do the library administration practices towards its personnel affect their productivity?
3. Do effective planning, training and compensating affect workers' performance?

Hypothesis
Human Resource management Practices are positively correlated to Personnel's Performance.
H1 : Career planning is positively correlated to Personnel's Performance.
H2 : Selection is positively correlated to personnel's Performance.
H3 : Training effects personnel's performance positively.
H4 : Performance appraisal impacts personnel's performance positively.
120 Noor S. Abu Tayeh

Methodology
Data Collection and Analysis
The sample of the current study is Human Resources of AlHussein Bin Talal University Library. The
selected sample size is 16 and 13 of the questionnaires were returned. Response rate is (81%).
The current study found that there is a relationship between human resources management
practices and personnel's effectiveness.

Theoretical Framework
Results and Recommendations

The current study found out that there is a clear positive correlation between training and
improving personnel's skills with mean of (3.7125) showing that, most of workers are idealizing
training as an important factor. The entire variables have a strong positive correlation with personnel's
performance. For instance, compensation (3.503), personnel recruiting (3.4933), and career planning
(3.339); and all variables results are less than significance level (α = 0.05) according to the T test
applied in this study.

standard Significance Degree of Calculated Indexed

Mean
deviation level freedom T T
Career planning 3.339 .34949 .000 13 .510 3.00
Training 3.7125 .58833 .000 13 7.659 3.00
Selection 3.4933 .59433 .000 13 5.250 3.00
Compensation 3.503 .44653 .000 13 7.14 3.00

These results are matching the findings of Marwat A. Zubair, Qureshi M. Tahir and Ramay,
Mohammed (2007) where they concluded through their study that all the HRM practices are correlated
positively, with a light difference between these practices.
Academic institutions are recommended to take the effective practices of HRM into
consideration to get a high level of effectiveness and qualitative productivity introduced to its users.
Human Resource Management Practices and their Impacts on Personnel's Performance
in Jordanian Public Academic Libraries 121

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