Brittany Roach

http://brittanyroach.weebly.com
411 Grand Ave ▪ San Luis Obispo, CA 93405 ▪ brittanyroach88@gmail.com ▪ (310) 422-8143 ▪ http://brittanyroach.blogspot.com

OBJECTIVE_____________________________________________________________________________________________________________________
To obtain a position that utilizes my experience in event planning, hospitality, and customer service to make a positive contribution to a corporation.

SUMMARY OF QUALIFICATIONS___________________________________________________________________________________________________
• Ten years of event planning experience
• Three years providing quality customer service
• Proven success rate in cold calling for monetary and in-kind donations

EDUCATION_____________________________________________________________________________________________________________________
California Polytechnic State University, San Luis Obispo, CA
Bachelor of Arts in Communication Studies, June 2011
Specialization and internships in Event Planning, Organizational Communication, and Public Relations
GPA: 3.13 Deans List: Winter and Spring 2010

EVENT PLANNING AND COORDINATION EXPERIENCE_________________________________________________________________________________

California Polytechnic State University, San Luis Obispo, CA
Event Planner for CubeSat Workshop June 2010 - present
• Secure venues and accommodations for three day international conference with 320 attendees
• Allocate the $90,000 budget to cover costs including meals, banquet dinner, and transportation

Communication Studies Club, California Polytechnic State University, San Luis Obispo, CA
Event Planner for Executive Board
• Oversee all planning phases of the Annual Career Symposium and Spring Banquet
• Developed event budgets and solicited sponsorships

Disability Resource Center (DRC), California Polytechnic State University, San Luis Obispo, CA
Assistant Coordinator March 2010 - present
• Serve as student representative on DRC hiring committee
• Train four student employees in customer service, confidentiality protocols, and procedures
• Schedule shifts, delegate tasks, and supervise six front desk employees
• Manage the Note-Taking program for over 150 Cal Poly students
• Improve Note-Taking success rate through personal analysis and recommendations
• Create DRC Student Employee Handbook

Sycamore Mineral Springs Resort, Avila Beach, CA December 2009 - October 2010
Event and Wedding Planner Intern
• Assisted with detail meetings and site tours for prospective clients
• Created proposal, contract, and Banquet Event Order (BEO) for social events
• Participated in BEO meetings with key Food and Beverage staff
• Mange event timeline using ACT
• Performed catering manager duties at wedding rehearsal, ceremony, and reception

Disability Resource Center (DRC), California Polytechnic State University, San Luis Obispo, CA
Front Desk Employee and Proctor March 2008 - March 2010
• Liaison between students, professors, access specialists, and parents
• Advocated on behalf of students with permanent as well as temporary disabilities
• Handled paperwork regarding tests, disabilities, Note-Takers, and tram rides
• Followed precise procedures while troubleshooting to insure accuracy and validity

United States Federal Government July 2005

United States Senate Summer Page
• Selected by Senator Dianne Feinstein to represent her district
• Reported daily to the Democratic Cloak Room for responsibilities and assignments

LEADERSHIP INVOLVEMENT AND AFFILATION________________________________________________________________________________________

Chi Omega Fraternity, Omicron Mu Chapter September 2008 - present
Philanthropy Chair Assistant November 2009 - February 2010
• Assisted in the planning process of Chi O Casino, the chapter's annual philanthropy event
• Helped raise over $10,000 to grant two wishes for Make-A-Wish children
Sierra Madre Dormitory, California Polytechnic State University, San Luis Obispo, CA
Hall Council Member September 2007 - June 2008
• Planned social and community service events for over 300 Freshmen residents

VOLUNTEER WORK_______________________________________________________________________________________________________________
Paso Robles’ Annual Wine Event, Hospice Du Rhone May 2010
Central Coast Professionals' Annual Wedding and Special Events Faire January 2010
Girl Scout Gold Award September 2001 - June 2002
• Collected over 2,000 children's books for a transitional housing facility in Los Angeles, CA
Girl Scout Silver Award September 2000 - June 2001
• Held collection drives to receive over 3,000 pounds of humanitarian aid for three Polish orphanages and one hospital

COMPUTER SKILLS_______________________________________________________________________________________________________________
Microsoft Word ▪ Excel ▪ ACT ▪ AutoClerk 2 ▪ PowerPoint ▪ iMovie ▪ Blogspot ▪ Weebly ▪ PC and MAC proficient