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Provide a consistent physical environment and a daily routine. Routine eliminates the element of surprise, overstimulation, and
further confusion.
Provide access to familiar objects, when possible. Familiarity helps reduce confusion.
Provide a low-stimulation environment for Mrs. Hagstrom because A disruption in the quality or quantity of incoming stimuli can af-
disorientation may be increased by overstimulation. fect a person’s cognitive status. Sensory overload blocks out
meaningful stimuli.
Provide for adequate rest, sleep, and daytime naps. Reduces overstimulation and fatigue, which may be contributing
factors to confusion.
Use a calm and unhurried approach when interacting with Promotes communication that enhances the person’s sense of
Mrs. Hagstrom. dignity.
Speak to the client in a slow, distinct manner with appropriate The client who has difficulty hearing will be better able to lip read
volume. and comprehend speech.
Engage Mrs. Hagstrom in concrete “here and now” activities (that Assists the individual to differentiate between own thoughts and
is, ADLs) that focus on something outside the self that is concrete reality.
and reality oriented. .
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■ Facilitate use of hearing aids, as appropriate. Hearing can be enhanced if the volume is appropriate and the
hearing aid is consistently used.
■ Listen attentively. Effective listening is essential in a nurse–client relationship.
Poor listening skills can undermine trust and block therapeutic
communication.
■ Use simple words and short sentences, as appropriate. Using simple terms and short sentences facilitates understanding
and minimizes anxiety.
■ Obtain Mrs. Hagstrom’s attention through touch. Gaining the attention of a client with a hearing impairment is an
essential first step toward effective communication. However, the
client’s personal space should be respected and permission to
touch should be obtained.
EVALUATION
Outcomes met. Mrs. Hagstrom identifies her primary nurse by sight and name on the third day. She is aware that Christmas is 3 weeks
away and is anxious to go shopping with the group. Her daughter has brought new batteries for her hearing aid, which she wears during
the day.
*The NOC # for desired outcomes and the NIC # for nursing interventions are listed in brackets following the appropriate outcome or intervention.
Outcomes, interventions, and activities selected are only a sample of those suggested by NOC and NIC and should be further individualized for each
client.
Mrs. Dodd is a 51-year-old client who is being cared for in the critical 2. What assessment findings would alert you to Mrs. Dodd’s expe-
care unit following an automobile accident in which she suffered ex- riencing sensory overload as opposed to sensory deprivation?
tensive traumatic injuries. Mrs. Dodd is connected to several monitor- 3. How can you intervene to help Mrs. Dodd during this stressful event?
ing devices, has an intubation tube and ventilator to assist her with 4. How might the care of a client in the home setting differ from the
respirations, and is receiving various pain and other medications. care of a client such as Mrs. Dodd who is receiving care in a crit-
ical care unit?
1. Identify factors that place Mrs. Dodd at risk for the development
of sensory deprivation or overload. See Critical Thinking Possibilities in Appendix A.