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To cite this article: Wagner Junior Ladeira, Vinicius Antonio Machado Nardi, Fernando de Oliveira
Santini & William Carvalho Jardim (2019) Factors influencing visual attention: a meta-analysis,
Journal of Marketing Management, 35:17-18, 1710-1740, DOI: 10.1080/0267257X.2019.1662826
Introduction
Visual attention studies have a long tradition in several areas of marketing knowledge
and been performed for different purposes (Lindstrom, Berg, Nordfalt, Roggeveen, &
Grewal, 2016; Pieters, Wedel, & Batra, 2010; Russo & Leclerc, 1994). Especially in the field
of consumer behaviour, visual attention can help in understanding consumer judgement
and decision processes through the search for information (Orth & Crouch, 2014),
alternative evaluations (Wastlund, Otterbring, Gustafsson, & Shams, 2015) and selection
(Orquin & Loose, 2013).
Strategic marketing decisions are based on observations of how consumers behave at
decision stages (Bettman & Park, 1980; Shocker, Ben-Akiva, Boccara, & Nedungadi, 1991).
Analysis of consumers’ gaze behaviour allows marketing managers to generate more
competitive advantages than assumptions based on hunches or intuition (Harris,
Ciorciari, & Gountas, 2018). The greater understanding of these stages through visual
attention can help managers to develop communication strategies which mitigate
information overlaps and increase product viewing time (Khachatryan et al., 2018;
Orth & Crouch, 2014). In this way, knowledge about consumer behaviour through the
sensing of vision can be important to a company’s success (Vu, Tu, & Duerrschmid,
2016).
Understanding consumer judgement and decision processes has been facilitated
through eye-tracking technology. Thus, visual attention has become a central element
which has been evaluated in marketing studies in different contexts (retail, television
commercials, print advertising, web usability assessment etc.), using different measures
(fixation frequency, time spent, fixation count, visit count and number of fixations,
among others) (Chandon, Hutchinson, Bradlow, & Young, 2009; Lindstrom et al., 2016;
Meiner, Musalem, & Huber, 2016) and resulting in different experimental formats for
analysing visual attention by employing different variables (consumer motivations,
brand familiarity, product involvement, recall, recognition, visual complexity, perceived
amount of information, time-pressure conditions etc.).
The popularisation of eye-tracking technology has led to an increase in the number of
studies on visual attention, in turn enhancing knowledge about this phenomenon. On
the other hand, conflicting results have been reported in the literature. For example, we
can find positive (Otterbring, Wastlund, & Gustafsson, 2016; Pieters, Rosbergen, & Wedel,
1999) and negative (Clement, Aastrup, & Forsberg, 2015; Clement, Kristensen, &
Grønhaug, 2013) effects between the antecedent of brand familiarity and visual atten-
tion. In the same way, positive (Bialkova et al., 2014; Milosavljevic, Navalpakkam, Koch, &
Rangel, 2012) and negative effects (Hong, Misra, & Vilcassim, 2016) were found for the
relationship between visual attention and the consequence of preference. These dis-
crepancies can be associated with the characteristics of data collection, contexts and
different measurements.
In this sense, a study is needed to reduce these discrepancies. Meta-analytical
research could make a significant contribution in order to better understand the visual
attention construct because this method offers the possibility of integrating findings,
thus producing an understanding of the phenomenon. Meta-analytic research is acade-
mically important in grouping results and consolidating an understanding of
a phenomenon (Lipsey & Wilson, 2001). Thus, this research carried out a meta-analysis
to analyse the effects generated by visual attention. Thus, our goals are threefold: (i) to
analyse the effect of top-down and bottom-up factors on visual attention; (ii) to test
visual attention in evaluation variables; and (iii) to evaluate the influence of possible
moderators which increase/decrease the size of the effects generated by visual
attention.
This study proposes some important contributions to studies on visual attention.
Through the results, we present information on more synthesised and generalised visual
attention effect sizes. In addition, we propose future paths for visual attention marketing
research, demonstrating the status quo of each of the relationships found in the
systematic review. Finally, we will be able to offer assistance to managers in their
decision-making processes because meta-analyses are more consistent than traditional
primary surveys (Hunter & Schmidt, 2004).
uncontrolled scene (real environment) (Graham, Orquin, & Visschers, 2012). This tech-
nology, through the recording and measurement of eye movements, is capable of
analysing the consumer’s visual attention in a given period of time and in a given
space (Duchowski, 2007).
Visual attention can be regarded metaphorically as a spotlight, which the consumer
uses to focus on the product and reduce event processing at the time of choice (Orquin
& Loose, 2013). This spotlight moves along a scanpath, aided by the movement of the
eyes and the head, determining a focus within a physical space in a certain period of
time (Pieters & Warlop, 1999).
The scanpath is constructed from two types of small eye movements: fixations and
saccades (Orquin & Loose, 2013). Fixations are pauses in which the eyes are immobile;
they generally have durations ranging from 50 milliseconds to more than one second
(Chandon et al., 2009) and are genearely measured by the number of fixations/fixation
count (the number of times a fixation has occurred) and fixation frequency (the amount
of due to exposure time). The fixations serve to project a small area within the visual
field. Within the eye, fixations occur in the region of the fovea, which is an area of the
eye with visual acuity superior to the other areas (Chandon et al., 2009). During an
attachment, an area is projected onto the fovea for detailed visual processing. Only
about 8% of the visual field is projected onto the fovea and available for more detailed
processing (Wedel & Pieters, 2008).
Saccades are quick jumps made by the eyes from one fixation to another (Orquin &
Loose, 2013). During these movements, vision is essentially suppressed (Chandon et al.,
2009). The saccades are quick ballistic jumps of the eyes, usually designed, in a range of
20–40,000th of a second, to project site-specific images to a region of the eye called the
fovea (Duchowski, 2007). The saccades perform the fastest movement in the human
body (Kirchner & Thorpe, 2006).
The sets of movements created by fixations and saccades are measured by various
types of eye-trackers available on the market. Traditionally, these devices help to
measure the movement of visual attention in consumption choices (Huddleston,
Behe, Minahan, & Fernandez, 2015; Meiner et al., 2016). In consumer choices, visual
attention can be influenced by several marketing variables (Huddleston et al., 2015;
Pieters & Warlop, 1999). The variables influencing visual attention can be divided into
top-down factors and bottom-up factors (Orquin & Loose, 2013; Theeuwes, 2010).
The variables influenced by visual attention can be categorised as evaluation
variables.
It can be inferred that consumer judgement and decision processes are affected by
visual attention, which increases during selection and focalisation processes (Wedel &
Pieters, 2000). The increase occurs in two ways. The first is through the processing of
long-term visual memory affecting the sequence of fixations and saccades over time and
space (Janiszewski, 1998). The second is through the saliency of objects promoted by
many different types of visual marketing stimuli (static and dynamic) in various scenar-
ios: advertisements, displays, objects, brands and websites (Huddleston et al., 2015).
These two paths are objects of study in the theory of visual attention marketing (Wedel
& Pieters, 2000). The theory uses eye-tracking techniques to assess visual attention in the
processing of long-term visual memory and visual marketing stimuli (Janiszewski, 1998;
Vu et al., 2016).
JOURNAL OF MARKETING MANAGEMENT 1713
We performed a systematic review then identified similar constructs which are named
in different ways. In this case, we carried out a content analysis promoting single
definitions, which are used as antecedents or consequents of visual attention. This
minimum number of relationships is recommended by Hunter and Schmidt (2004).
After this, we classified some groups of constructs according to similar dimensions.
The similar dimensions identified were: (i) top-down, (ii) bottom-up and (iii) evaluation
variables. These three dimensions represent factors that already exist within the indivi-
dual (top-down factors) factors related to the design package and/or placement of the
product (somewhat controllable by the marketer) (bottom-up factors), and consumer-
related consequences (evaluation variables).
Visual area of headline is an area of interest Headline included and headline Gaze duration, scan paths, Display and web site. +
corresponding to headline (Pieters et al., 1999) number of fixation and eye
fixations.
(Continued)
1715
1716
Table 2. (Continued).
W. J. LADEIRA ET AL.
(Wedel & Pieters, 2008). Finally, it is believed that the percentage of women in an
experiment can generate different results. This is because women have different eye
behaviour to men (Andersen, Dahmani, Konishi, & Bohbot, 2012).
The test for the moderation effect of economic contexts is interesting, because some
studies (Zarantonello & Schmitt, 2013) have highlighted that emerging and developed
countries can promote different ways in which to interpret the advertising persuasion.
Finally, investigation of cultural contexts is important because other studies (Boduroglu,
Shah, & Nisbett, 2009) demonstrated that Eastern consumers are different to Western ones
in the case of attention in visual information processing. Table 4 gives a description of the
moderators.
products on the scene and divided into (1) low and (2) high.
The brands were Refers to the number of brands in the scene that were captured by eye-tracking. It was calculated the median of quantity brand in the experiments and
competing divided into (1) low and (2) high.
People on the scene The scenes that were described in the chapter of the method indicated whether the In the scene could have the (1) presence of people or (2) absence of
presence of people existed. people.
Moderators associated with the characteristics of data collection
Classification of measures Time scales are those in which eye movement is measured in a time dimension in The scales of measurements can be divided into scales: (1) temporal
some specific areas of interest. Spatial scales measure ocular motion in a spatial (measured by time travelled) and (2) spatial (measured by the space
dimension. travelled)
Types of eye-tracking There are types of devices that record the patterns of fixations and saccades of Eye tracking collects data in two different ways: (1) Screen-based eye
used in data collection people to interpret a visual stimulus: (1) those in which the participant needs to tracker and (2) Eye tracker to capture natural viewing.
carry a device of their own, in the case glasses, and (2) those that record eye
movement at distance, normally placed and integrated into the monitor.
Specification of eye The specification of eye tracking machines provides differences with respect to the Eye tracking collects data in two different machines: (1) static and (2)
tracking machines accuracy of measurements. mobile.
Gaze sampling frequency Sampling frequency refers to how many times per second the eye position is Gaze sampling frequency in the study can be: (1) 120 Hz, (2) 60 Hz, (3)
measured. 50 Hz and (4) 30 Hz.
Percentage of women Percentage of women who were used in the experiments of agreements with data It was calculated the median percentage of women participating in the
that participated in provided in the chapter of methods of primary articles. experiments and divided into (1) low and (2) high.
data collection
Moderators associated with economic and cultural contexts
HDI index The human development index (HDI) was classified into two groups: low and high. 0 = low
This classification was based on the origin of the collection of the works and the 1 = high
median value assigned by the United Nations (UN)
Cultural orientation The origin of the countries of study was separated into two respective cultural 0 = Western
orientations. This separation was based on the parameters of Hofstede (2011). 1 = Eastern
(Continued)
Table 4. (Continued).
Variable Description and Operationalization Coding scheme and data description
Power distance The power distance comprises the ‘extent to which the less powerful members of 0 = High
institutions and organisations within a country expect and accept that power is 1 = Low
distributed unequally’ (Hofstede, 2011, p.26). This separation occurred from the
origin of the study application and was based on the parameters established by
Hofstede (2011) obtained from the median of the indices of each country.
Individualism level The individualism level is ‘the degree of interdependence a society maintains among 0 = High
its members’ (Hofsted, 2011, p. 26). This classification also apply the median 1 = Low
analysis by Hofstede (2011) parameters.
Uncertainty avoidance The uncertainty avoidance represent ‘the extent to which the members of a culture 0 = High
feel threatened by ambiguous or unknown situations and have created beliefs and 1 = Low
institutions that try to avoid these’ (Minkov & Hofstede, 2013, p. 1). We apply the
same procedure made in the other cultural dimensions.
Long term orientation The long term orientation comprises ‘how every society has to maintain some links 0 = High
with its own past while dealing with the challenges of the present and future’. 1 = Low
(Minkov & Hofstede, 2013, p.1). We apply the same procedure made in the other
cultural dimensions.
Indulgence level The indulgence level is ‘the extent to which people try to control their desires and 0 = High
impulses’ (Minkov & Hofstede, 2013, p. 1). We apply the same procedure made in 1 = Low
the other cultural dimensions.
Masculinity level The masculinity level ‘is what motivates people, wanting to be the best (Masculine) 0 = High
or liking what you do (Feminine)’ (Minkov & Hofstede, 2013, p. 1). We apply the 1 = Low
same procedure made in the other cultural dimensions.
JOURNAL OF MARKETING MANAGEMENT
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1722
√
Brand familiarity k 15 N Effect r ICI (95%) −.271 Z 1.263 Q 667.07 FSN* NC Expected Sign -
2
O 22 5,603 −.108 ICS (95%) .060 p-value .207 I 96.85 FSN** NC Expectation Supported NO
Amount of time spent k 11 N Effect r ICI (95%) .222 Z 5.538 Q 150.00 FSN* 1388 Expected Sign +
O 19 2,662 .336 ICS (95%) .441 p-value .000 I2 88.00 FSN** 153 Expectation Supported √
Time pressure condition k 10 N Effect r ICI (95%) .172 Z 2,878 Q 352.72 FSN* 708 Expected Sign +
2
O 15 766 .495 ICS (95%) .723 p-value .000 I 96.03 FSN** 127 Expectation Supported √
Health consciousness k 3 N Effect r ICI (95%) .028 Z 2,111 Q 197.94 FSN* 357 Expected Sign +
O 6 1,558 .375 ICS (95%) .640 p-value .035 I2 97.47 FSN** 55 Expectation Supported √
Knowledge k 4 N Effect r ICI (95%) −.004 Z 1.943 Q 143.42 FSN* NC Expected Sign +
2
O 5 243 .458 ICS (95%) .759 p-value .052 I 97.21 FSN** NC Expectation Supported NO
Memory performance k 9 N Effect r ICI (95%) .252 Z 7.119 Q 34.47 FSN* 474 Expected Sign +
O 13 1,586 .342 ICS (95%) .425 p-value .000 I2 65.16 FSN** 66 Expectation Supported √
Product involvement k 11 N Effect r ICI (95%) .373 Z 6.229 Q 438.89 FSN* 3297 Expected Sign +
2
O 18 3,697 .517 ICS (95%) .637 p-value .000 I 96.35 FSN** 120 Expectation Supported √
Recall k 16 N Effect r ICI (95%) .259 Z 11.09 Q 794.33 FSN* 5557 Expected Sign +
O 34 10,540 .312 ICS (95%) .362 p-value .000 I2 95.84 FSN** 11 Expectation Supported √
Recognition k 12 N Effect r ICI (95%) .212 Z 4.891 Q 145.93 FSN* 496 Expected Sign +
2
O 15 1,169 .344 ICS (95%) .464 p-value .000 I 90.40 FSN** 6 Expectation Supported √
Note: (k) number of studies used from the analysis; (O) number of observations taken from the analysis of the studies; (N) number of accumulated samples of the assessed studies; Effect
r = correlation found in the studies; ICI (95%) = confidence interval lower; ICS (95%) = confidence interval higher; p-value = degree of significance of the effect size (*p < .10; **p < .05;
***p < .01); Z = Standard score; Q = test of heterogeneity at the individual; I2 = scale-free index of heterogeneity; Expectation Supported = + positive relationship (compared with base
level); − negative relationship; -/+ ambiguous relationship, N.A. stands for not applicable; FSN Rosenthal parameters = number of items needed for a false result; FSN Orwin
parameters = number of items needed for a false result; NC = Not calculated because the effect size was not significant (p > .05).
JOURNAL OF MARKETING MANAGEMENT 1723
The effect size associated with visual attention was divided into three types of factors:
(1) top-down, (2) bottom-up and (3) evaluation variables. The top-down factors evalu-
ated 148 effect sizes divided into 10 variables: consumer motivations, brand familiarity,
amount of time spent, time-pressure conditions, health consciousness, knowledge,
memory performance, product involvement, recall and recognition, as can be seen in
Table 5. The bottom-up factors evaluated 374 effect sizes divided into 14 variables:
visual complexity, number of acquisitions, perceived amount of information, competi-
tion for attention, size of the product, visual area of advertising, visual area of body text,
visual area of branding, visual area of the headline, visual area of labelling, visual area of
nutritional information, visual area of pictorial information, visual area of pricing and
visual area of traffic light system. The evaluation factor analysed 183 effect sizes divided
into seven variables: attitude, attractiveness, consumer choice, accuracy, preference,
purchase intention and word of mouth. Finally, 75 effect sizes were not used because
they did not have at least three equal variables for use in the calculations in the meta-
analysis.
The articles were extracted from scientific studies published between 1989 and 2018,
and the data collection described in the primary articles was carried out in 30 different
countries. The scenes in which the theory of attention to visual marketing was analysed
occurred in several areas of marketing: display (n = 301), print advertising (n = 230), web
advertising (n = 131), package design (n = 98) and brand (n = 21).
Meta-analytic procedure
The effect size metric for the meta-analysis is the correlation coefficient. Since this is
a meta-analysis in which the primary data were collected through experiments, we
followed the procedures suggested (Hedges & Olkin, 1985) for conversion to the
Pearson correlation (r). Student’s t and F-ratio statistics were determined based on the
formulas suggested by Hunter and Schmidt (2004).
Once the effect sizes of each relationship were collected, they were corrected for
sample size (Hedges & Olkin, 1985) and the effect-size random effect was applied, as
suggested by Hunter and Schmidt (2004). In this sense, the correlations were trans-
formed using Fisher’s z-transformation. The upper and lower confidence interval index
was also analysed at the 95% level, giving an estimate of the mean range of corrected
weighted correlations (Hunter & Schmidt, 2004).
In order to analyse the level of heterogeneity in the studies, Q and I2 tests were used.
The former, known as Cochran’s Q, verifies whether the data found in a primary study
refute the null hypothesis, i.e., if the null hypothesis is confirmed (p > .05), the studies are
considered homogeneous (Lau, Ioannidis, & Schmid, 1998). The I2 statistic is obtained via
the Q statistic and can range from zero to 100%. Studies with a 25% index show low
heterogeneity, studies with values around 50% show moderate heterogeneity and values
over 75% indicate high heterogeneity (Higgins, Thompson, Deeks, & Altman, 2003).
The coding of the studies in the moderated relationships was carried out by two
researchers. However, before the beginning of this activity, the criteria were discussed
among all the authors of this study. Subsequently, the coding was performed in isola-
tion. After the coding was completed, results from the two researchers were compared.
A concordance index of 93% for the cases was obtained. In cases where there was no
1724 W. J. LADEIRA ET AL.
consensus, a third researcher served as a judge. In these cases, the dubious elements
were analysed together in group meetings.
Finally, for the significant direct relationships, the fail-safe number (FSN) index was
analysed. This estimate allows us to evaluate the number of non-significant or unpub-
lished studies necessary to refute the findings in this research (Orwin, 1983; Rosenthal,
1979). This analysis enabled us to evaluate whether the effect observed in the relation-
ships was sufficiently robust (Borenstein, Hedges, Higgins, & Rothstein, 2009). Thus, the
higher the ratio, the higher the robustness of the result. The two parameters (Rosenthal’s
index and Orwin’s index) were used because both are commonly employed in meta-
analytical studies, although in different ways.
The Orwin (1983) parameter proposes a variant of Rosenthal’s formula, allowing
a researcher to stipulate how many missing studies would be required to raise the
overall effect to a specified level other than zero (Borenstein et al., 2009).
The Rosenthal (1979) parameter assesses the number of hidden studies required to render
the effect of a meta-analysis non-significant, rather than investigating the number of unpub-
lished studies required to reduce the observed effect to the point of non-significance. This
parameter has been criticised because it focuses on the question of statistical significance.
Furthermore, this parameter assumes that the size of the effects in the hidden studies is zero,
when in fact they may be negative or positive with a lower strength. This increases the
number of studies required to increase the effect (Borenstein et al., 2009).
Results
The results of this meta-analysis are presented from two perspectives: (i) HOMA and (ii)
HiLMA. The HOMA method (Hedges-Okin meta-analysis) comprises the steps described
above with respect to the conversion of the values to the correlation level and their
corrections from the transformation of the effect via Fisher’s z. The HiLMA method (hier-
archical linear meta-analysis) serves to evaluate the moderating effects, since it uses
a multivariate format based on regressions (Geyskens, Krishnan, Steenkamp, & Cunha, 2009).
Regarding the variable representing time-pressure conditions (r = .495; p < .001) the
HOMA results demonstrated a positive and significant relationship with visual attention.
From the random-effects HOMA, we conclude that there is an overall significant and
positive relationship between health consciousness and visual attention (r = .375;
p < .05), which is non-negligible (Ran et al., 2017). This result is consistent (FSN
Rosenthal = 357; FSN Orwin = 55) indicating that the propensity to have a lifestyle oriented
towards the prevention of health problems can increase the visual perception of the
consumer with respect to a product.
The relationship between knowledge and visual attention had a positive but not
significant effect (r = .458; p = .052). On the other hand, the HOMA results provide
evidence that memory performance (r = .342; p < .001) and product involvement
(r = .517; p < .001) interact positively with visual attention. In this case, we note that
the relationship between product involvement and visual attention is more robust than
between memory performance and visual attention (FSN Rosenthal = 3,297; FSN
Orwin = 120; FSN Rosenthal = 474; FSN Orwin = 66, respectively).
Overall, we also find positive and statistically significant sizes for the constructs of
recall (r = .312; p < .001) and recognition (r = .344; p < .001). These results indicate
that the ability to correctly retrieve information from memory and the ability to
remember something from the past can directly affect visual attention (Chandon
et al., 2009; Rosbergen, Pieters, & Wedel, 1997). We note that the results are not
especially consistent, if we consider Orwin’s parameters (FSN Orwin = 11 and 6,
respectively).
√
The competition for attention k 6 N Effect r ICI (95%) −.545 Z −2.38 Q 548.65 FSN* 416 Expected Sign +
2
O 11 2,315 −.323 ICS (95%) −.060 p-value .000 I 97.08 FSN** 32 Expectation Supported √
The size of the product k 8 N Effect r ICI (95%) .320 Z 5,443 Q 68.24 FSN* 634 Expected Sign +
O 10 970 .476 ICS (95%) .607 p-value .000 I2 86.81 FSN** 107 Expectation Supported √
Visual area of advertising k 13 N Effect r ICI (95%) .228 Z 5.686 Q 4100.2 FSN* 6729 Expected Sign +
2
O 43 4,843 .340 ICS (95%) .443 p-value .000 I 98.97 FSN** 40 Expectation Supported √
Visual area of body text k 18 N Effect r ICI (95%) .391 Z 10,43 Q 7856.28 FSN* 10,003 Expected Sign +
O 33 9,642 .469 ICS (95%) .540 p-value .000 I2 99.59 FSN** 232 Expectation Supported √
Visual area of brand k 20 N Effect r ICI (95%) .228 Z 8.689 Q 526.12 FSN* 3,344 Expected Sign +
2
O 32 4,668 .291 ICS (95%) .351 p-value .000 I 94.10 FSN** 25 Expectation Supported √
Visual area of headline k 4 N Effect r ICI (95%) 371 Z 79.21 Q 2308.6 FSN* 5,536 Expected Sign +
O 12 710 .380 ICS (95%) .388 p-value .000 I2 99.62 FSN** 84 Expectation Supported √
Visual area of label k 13 N Effect r ICI (95%) .149 Z 4.758 Q 378.56 FSN* 1,694 Expected Sign +
2
O 36 2,548 .250 ICS (95%) .346 p-value .000 I 91.01 FSN** 95 Expectation Supported √
Visual area nutritional information K 7 N Effect r ICI (95%) .416 Z 5.622 Q 115.69 FSN* 983 Expected Sign +
O 13 761 .592 ICS (95%) .725 p-value .000 I2 99.62 FSN** 157 Expectation Supported √
Visual area of pictorial k 23 N Effect r ICI (95%) .318 Z 9,736 Q 6106.4 FSN* 5,273 Expected Sign +
2
O 49 6,751 .390 ICS (95%) .458 p-value .000 I 99.22 FSN** 55 Expectation Supported √
Visual area of price K 21 N Effect r ICI (95%) .297 Z 8.261 Q 290.13 FSN* 4,420 Expected Sign +
O 33 4,647 .381 ICS (95%) .459 p-value .000 I2 88.97 FSN** 199 Expectation Supported √
Visual area of traffic light system k 3 N Effect r ICI (95%) −.36 Z .0879 Q 485.73 FSN* NC Expected Sign +
2
O 10 467 .302 ICS (95%) .764 p-value .379 I 98.14 FSN** NC Expectation Supported NO
Note: (k) number of studies used from the analysis; (O) number of observations taken from the analysis of the studies; (N) number of accumulated samples of the assessed studies; Effect
r = correlation found in the studies; ICI (95%) = confidence interval lower; ICS (95%) = confidence interval higher; p-value = degree of significance of the effect size (*p < .10; **p < .05;
***p < .01); Z = Standard score; Q = test of heterogeneity at the individual; I2 = scale-free index of heterogeneity; Expectation Supported = + positive relationship (compared with base
level); − negative relationship; -/+ ambiguous relationship, N.A. stands for not applicable; FSN Rosenthal parameters = number of items needed for a false result; FSN Orwin
parameters = number of items needed for a false result; NC = Not calculated because the effect size was not significant (p > .05).
Table 7. Homa results of evaluation variables.
Summarising the study
characteristics Describing Effect Size Distributions Heterogeneity tests Coefficients of robustness Current status of research domain
Attitude k 11 N Effect r ICI (95%) .297 Z 5.33 Q 421.26 FSN* 2,697 Expected Sign +
O 22 3,427 .525 ICS (95%) .552 p-value .000 I2 95.5 FSN** 155 Expectation Supported √
Attractiveness k 3 N Effect r ICI (95%) .418 Z 3.52 Q 324.53 FSN* 1,113 Expected Sign +
O 7 750 .763 ICS (95%) .915 p-value .004 I2 98.2 FSN** 120 Expectation Supported √
Consumer choice k 39 N Effect r ICI (95%) .459 Z 11.35 Q 1628.75 FSN* 1,114 Expected Sign +
2
O 68 10,015 .537 ICS (95%) .607 p-value .000 I 95.9 FSN** 146 Expectation Supported √
Decision Accuracy k 6 N Effect r ICI (95%) .175 Z 3.34 Q 37.37 FSN* 131 Expected Sign +
O 8 360 .405 ICS (95%) .593 p-value .000 I2 81.3 FSN** 71 Expectation Supported √
Preference k 9 N Effect r ICI (95%) −169 Z .82 Q 166.84 FSN* NC Expected Sign +
2
O 10 2,070 .122 ICS (95%) .394 p-value .412 I 94.6 FSN** NC Expectation Supported NO
Purchase Intention k 20 N Effect r ICI (95%) .352 Z 9.67 Q 991.33 FSN* 8,013 Expected Sign +
O 30 3,466 .432 ICS (95%) .505 p-value .000 I2 95.5 FSN** 131 Expectation Supported √
Word-of-mouth k 3 N Effect r ICI (95%) .116 Z 2.80 Q 14.78 FSN* 33 Expected Sign +
2
O 4 364 .371 ICS (95%) .580 p-value .047 I 79.7 FSN** 19 Expectation Supported √
Note: (k) number of studies used from the analysis; (O) number of observations taken from the analysis of the studies; (N) number of accumulated samples of the assessed studies; Effect
r = correlation found in the studies; ICI (95%) = confidence interval lower; ICS (95%) = confidence interval higher; p-value = degree of significance of the effect size (*p < .10; **p < .05;
***p < .01); Z = Standard score; Q = test of heterogeneity at the individual; I2 = scale-free index of heterogeneity; Expectation Supported = + positive relationship (compared with base
level); − negative relationship; -/+ ambiguous relationship, N.A. stands for not applicable; FSN Rosenthal parameters = number of items needed for a false result; FSN Orwin
parameters = number of items needed for a false result; NC = Not calculated because the effect size was not significant (p > .05).
JOURNAL OF MARKETING MANAGEMENT
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1728 W. J. LADEIRA ET AL.
HOMA results demonstrated a positive and significant relationship with visual attention,
as can be seen in Table 7. These relationships have proven to involve highly consistent
FSN values.
The bottom-up factors included nine variables which measured the influence of the
visual area on increased visual attention. Of these relationships, only the visual area of
the traffic light system had no significant relationship with visual attention (r = .302;
p = .379). All other relationships had positive and meaningful relationships with visual
attention. According to the Orwin parameters, we observe that the more consistent
relationship was between the visual area of the body text and visual attention
(FSN = 232), followed by the relationship between the visual area of pricing and visual
attention (FSN = 199) and the visual area of nutritional information and visual attention
(FSN = 157).
Other relationships showed moderate consistency, for example, between the visual area
of the headline and visual attention (FSN Orwin = 84) and between the visual area of labelling
and visual attention (FSN Orwin = 95). Finally, the remaining relationship constructs showed
less consistency between the visual area of advertising (FSN Orwin = 40), the visual area of
branding (FSN Orwin = 25) and the visual area of pictorial information (FSN Orwin = 55).
relationships with the largest effect sizes for testing via moderators. Using the same
procedure of preview approaches (Schepers & Wetzels, 2007) and taking into account
conceptual and methodological aspects of the data sets, we decided to classify mod-
erators into three groups: moderators associated (1) with the scene; (2) with the
characteristics of the data collection and; (3) with economic and cultural contexts. By
analysing these three groups of moderators, we filled the gaps in the visual attention
literature and addressed some important shortcomings and inconsistencies found in
past studies.
Table 8 shows the results of the back-transformed estimates (ßa) of the HiLMA
method and the back-transformed predicted correlations (ra) in the existential relations
between (1) visual attention and consumer choice and (2) visual attention and purchase
intention.
Moderators associated with the scene were evaluated through HiLMA using five
variables: the retail object used to measure the eye movements, scenes containing
images of food, the number of competing products in the scene, the competing brands,
and the people in the scene.
The findings showed that scenes containing food proved to be more effective than
scenes not containing food. In this case, the presence of food in the scenes tended to
increase the number of fixations and saccades, thus causing an increase in consumer
choice (r Yes = .567; r No = .389; p < .05) and purchase intention (r Yes = .53; r No = .254;
p < .001).
The number of competing products in the scene tends to generate a strong
influence on consumer choice (r High = .568; r Low = .42; p < .05) and purchase
intention (r High = .553; r Low = .279; p < .001). In this specific case, the presence of
a higher number of products tended to directly influence an increase in visual atten-
tion, thereby increasing the probability of consumption.
The competing brands variable was the only variable with a confounding effect on
the relationship between visual attention and purchase intention. The moderating effect
showed that the greater the competition between brands, the stronger the relationship
between attention and purchase intention (r High = .457; r Low = .292; p < .05).
The moderators associated with the characteristics of data collection (classification of
measures, types of eye-tracking used in the data collection, specification of eye-tracking
machines, gaze sampling frequency and percentage of women participating in the data
collection) did not prove to be significant in the relationships studied.
Finally, we analysed possible moderators associated with economic and cultural
contexts (human development index, cultural orientation, power distance, individualism
level, uncertainty avoidance, long-term orientation, indulgence and masculinity level). In
the relationship between visual attention and consumer choice, we observed
a significant moderation effect of the masculinity level. In this case, the relation was
stronger in cultures with a low masculinity level than cultures with a high masculinity
level (r High = .493; r Low = .252; p < .05).
We also found a significant moderation effect of the relation between visual attention and
purchase intention. In this case, we discovered that cultures with a low level of individualism (r
High
= .260; r Low = .539; p < .001) and a low level of indulgence (r High = .317; r Low = .603;
p < .01) presents stronger effect sizes than cultures with a higher level of individualism and
1730
The scenes had the image of food Intercept .464 .001 .279 .001
Yes 1 6,263 .567 1 3,406 .53
No .255 1,633 .389 .05 .376 1,215 .254 .001
Quantity competing products on the scene Intercept .709 .000 .684 .000
High 1 3,807 .568 1 1,134 .553
Low −.195 4,072 .420 .05 −.373 3,487 .279 .001
The brands were competing Intercept .562 .000 .339 .000
Low 1 3,189 .447 1 1,799 .292
High .057 4,552 .506 ns .202 4,621 .457 .05
People on the scene Intercept .593 .000 .427 .000
Presence 1 7,524 .481 1 3,974 .401
Absence .089 355 .566 ns −.037 647 .372 ns
Moderators associated with the characteristics of Classification of measures Intercept .567 .000 .491 .000
data collection Space 1 4,751 .461 1 2,420 .409
Temporal .094 3,244 .534 ns −.137 2,201 .323 ns
Types of eye-tracking used in data collection Intercept .584 .000 .489 .001
Screen-based eye tracker 1 3,187 .466 1 1,019 .367
Eye tracker to capture natural .026 4,692 .506 ns .043 3,549 .397 Ns
viewing
Specification of eye tracking machines Intercept .519 .000 .544 .000
Static 1 3,133 .442 1 1,182 .369
Mobile .031 4,721 .493 ns .025 3,712 .387 ns
Gaze sampling frequency Intercept .277 .05 N.A N.A
120 Hz 1 233 .269 N.A N.A N.A
60 Hz .59 3,007 .640 ns N.A N.A N.A N.A
50 Hz .097 260 .351 ns N.A N.A N.A N.A
30 Hz .310 264 .528 ns N.A N.A N.A N.A
Percentage of women that participated in Intercept .657 .000 .52 .000
data collection High 1 345 .497 1 364 .474
Low −.128 2,784 .456 ns .190 383 .562 ns
(Continued)
Table 8. (Continued).
Visual attention – > Visual attention – >
Consumer choice Purchase intention
Types of moderation Variables Levels ß n r p-value ß n r p-value
Moderators associated with the economic and IDH index Intercept .531 .000 .402 .000
cultural contexts High 1 7,226 .392 1 10,278 .382
Low .024 3,112 .469 ns −.038 949 .391 ns
Cultural orientation Intercept .533 .000 N.A .001
Western 1 7,860 .489 N.A N.A N.A
Eastern .065 2,478 .424 ns . N.A N.A N.A N.A
Power Distance Intercept .586 .000 .260 .000
High 1 4,668 .464 1 9,554 .570
Low −.058 5,670 .393 ns .409 1,673 .239 .01
Individualism level Intercept .420 .000 .288 .001
High 1 6,419 .356 1 9,184 .260
Low .179 3,781 .467 ns .395 2,043 .539 .001
Uncertainty avoidance Intercept .454 .000 .644 .000
High 1 4,971 .353 1 10,156 .498
Low .179 5,300 .509 ns .078 1,071 .603 ns
Long term orientation Intercept .483 .000 .650 .001
High 1 3,491 .393 1 9,150 .498
Low .015 6,847 .400 ns −.349 2,077 .272 Ns
Indulgence level Intercept .520 .000 .362 .000
High 1 3,716 .406 1 10,625 .317
Low .078 6,622 .464 ns .364 602 .603 .01
Masculinity level Intercept .306 .000 .491 .000
High 1 5,226 .252 1 9,184 .332
Low .299 5,112 .493 .05 .284 2,043 .527 ns
JOURNAL OF MARKETING MANAGEMENT
1731
1732 W. J. LADEIRA ET AL.
indulgence, respectively. On the other hand, stronger effects sizes are present in cultures with
a higher level of power distance (r High = .570; r Low = .239; p < .01).
Discussion
This meta-analysis examined the convergences and divergences of previous research
encompassed within the theory of visual marketing, by testing and applying an under-
standing of the effects of top-down and bottom-up factors on visual attention and the
effect of visual attention on different types of consumer evaluations. An ordered synth-
esis of the different types of empirical results involving visual attention in the marketing
area was performed in this study. Eye-tracking studies directly analysing visual attention
comprise experiments which initially demonstrate particularly complex relationships.
This research involved a meta-analysis to evaluate the relationship between ante-
cedents, consequents and moderators of visual attention. Thus, a systematic review was
carried out to analyse 201 empirical articles, in turn generating a total of 781 effect sizes.
The results of this systematic review identified three main dimensions (top-down,
bottom-up and visual attention outcomes), in which we distributed 24 antecedent and
seven consequent constructs. Additionally, we tested 17 possible moderators distributed
into three main dimensions (moderators associated with scene, with data collection, and
with economic and cultural contexts).
Prior research has found that there are individual differences in top-down and
bottom-up factors (Chandon et al., 2009; Janiszewski, 1998; Lindstrom et al., 2016).
However, these studies do not describe all these relations together, but instead verify
their possible effect sizes. This meta-analysis proposes a clearer description of top-down
and bottom-up factors and thus a better understanding of the theory of attention in
visual marketing. Our research describes and deepens the interrelationships between
these two factors in visual attention, demonstrating the differences between the vari-
ables that compose them. For example, for top-down factors, it was possible to verify
that the variable with the greatest impact on visual attention is product involvement,
while the variable with the least significant impact is recall. For bottom-up factors, the
variable with the greatest positive and significant impact on visual attention is visual
complexity, while the variable with the least impact is the visual area of the label.
Analysing the top-down factors, the results show consistent effect sizes for several
relationships (e.g. product involvement, consumer motivations and health). These results
are interesting in the following ways. First, the consistency found in the positive relation-
ship between visual attention and product involvement undermines the theoretical
debates (e.g. Clement et al., 2013) insisting that prior experience of product involvement
might diminish the visual attention of consumers. Second, the meta-analysis demon-
strated a significant positive effect of the relationship between visual attention and
consumer motivation, which is in line with the theoretical claim that consumer motiva-
tion, as one additional effort, signals the instrumentality of the target product in order to
fulfil a consumer’s goal, resulting in enhanced evaluations (Orth & Crouch, 2014). These
finds are contrary to theoretical claims linking consumer motivation with less visual
attention due to a low level of learning across tasks (Pieters & Wedel, 2004). Third, the
analysed studies reinforce the view that health-conscious people require more detailed
JOURNAL OF MARKETING MANAGEMENT 1733
product characteristics and information because they are more worried about their body
and health (Reale & Flint, 2016).
Concerning bottom-up factors, we also find interesting results which contribute to
improved knowledge about the visual attention phenomenon. We observed a strong
effect size between visual complexity and visual attention. These results were expected
because complexity encourages more visual attention effort. However, it is important to
note that, in this case, a greater amount of visual attention promoted in the complexity
context will not necessary promote more attractiveness perceptions (Orth & Crouch,
2014). In the same vein, this finding is reinforced by the positive relationship found
between the perceived amount of information and visual attention. Another interesting
result is related to the positive relationship between time-pressure conditions and visual
attention. At the same time, this finding demonstrates that, as the consumer shortens
his or her search process, he or she seeks more detailed information about a product
and its characteristics (Clement et al., 2013).
The direct relationships tested also demonstrated strong effects in terms of the
relationship between visual attention consequences such as attitude, attractiveness
and consumer choice. In turn, this reinforces the findings of other studies (e.g. Orth &
Crouch, 2014), which highlight the positive outcomes for firms capable of attracting the
attention of consumers.
Although the current meta-analysis documented several significant direct relationships
between visual attention and top-down factors, bottom-up factors and evaluation factors,
given the unexplained heterogeneity observed in the effect sizes, we chose to analyse some
moderators. We also found interesting results from performing a moderation analysis.
Among the moderators associated with the scene, we identified significant moderation
effects in relation to the type of image, the amount of competition and branding in the
scene, as captured by eye-tracking. In the moderation analysis of the type of image, the
stronger relationship between visual attention and consumer choice/purchase can be
related to the greater propensity towards the risk perception that food choices can promote
when compared to traditional products (Auler, Teixeira, & Nardi, 2017). Thus, in this case,
consumers tend to demand more detailed information, formats and designs (Tzafilkou &
Protogeros, 2017). Concerning the amount of competition and brand offers, we detected
positive moderation effects. Therefore, if the scene presents more products and brands, the
effect sizes between visual attention and consumer responses (choice/purchase) will be
stronger. These results are congruent with theoretical claims that complexity (Orth &
Crouch, 2014) enhances consumer attention in the process of task consumption.
Cultural moderation effects were also detected. In this case, Hofstede’s (2011) cultural
dimensions demonstrated stronger effect sizes in the case of Eastern consumers’ orien-
tations. To this extent, we observed stronger effect sizes between visual attention and
consumer purchases in research carried out in cultures with less power distance,
individualism and indulgence. In the relationship between visual attention and consu-
mer choice, we found stronger effect sizes in cultures with a low masculinity level. This
result suggests that Eastern consumers require more details than Western consumers in
order to process the information available at the scene and are congruent to the
theoretical claim that Eastern consumers take a more holistic approach when processing
offer information (Boduroglu et al., 2009; Nisbett & Miyamoto, 2005).
1734 W. J. LADEIRA ET AL.
strategies are typically applied in sales promotion theory to promote more sales (Tan &
Chua, 2004).
Third, the context of offer presentations prompt different consumer responses. The
results suggest that the food industry tends to be more attentive in terms of information
about offers because consumers in this segment appear to have a greater perception of
risk (Auler et al., 2017). The results also suggest that products and the exposure of
competitors encourage more visual effort on the part of consumers, which confirms the
effectiveness of merchandising strategies targeted at consumer choice at the point of
sale (Curhan, 1974). Fourth, the cultural element should also be considered by marketing
managers since Eastern consumers demand more detail in order to process information
than Western consumers (Boduroglu et al., 2009), meaning that the offers should be
adapted to reflect the appropriate cultural context.
The moderation effects associated with the scene yielded interesting implications for
academia and for future research. The results showed stronger effects for scenes con-
taining images of food and scenes where the competition between products is high.
This implies that commercial scenes containing food products tend to increase the
number of fixations and saccades on the part of the consumer.
This meta-analysis assists with the sensory strategies of product exposure and the
development of packaging and labels. Managers need to pursue different implementa-
tion strategies in order to attract consumers’ attention to their products. They should
also be aware that visual attention can be produced by the characteristics of a store or
product (bottom-up factors), as well as by the construction of a long-term visual
memory (top-down factors), and that these factors are important for shaping consumer
assessments (attitude, attractiveness, consumer choice, decision accuracy, purchase
intention and word of mouth).
(e.g. uniqueness, shopping frequency, trust and promotions) which have not been tested in
the present study because we did not generate a minimum of three relationships, which is
necessary to perform the meta-analysis (Hedges & Olkin, 1985).
In general, we have also shown that there is a proliferation of methods for measuring
relationships in current visual attention studies, thereby hindering theoretical integration
and providing material for future research. Despite these limitations, this meta-analysis
contributes in an important way to the understanding of the existing relationships in the
theory of attention to visual marketing. We found direct relationships between top-down
and bottom-up factors and visual attention. In addition, we demonstrated that visual
attention impacts consumer evaluations.
Disclosure statement
No potential conflict of interest was reported by the authors.
Notes on contributors
Wagner Junior Ladeira is a researcher at CNPq (Productivity Scholarship) and an eye tracking
techniques specialist, having a degree in Business Administration from the Federal University of
Viçosa (2003), a master's degree in Business Administration from the Federal University of Rio
Grande do Sul (2006) and PhD in the area of Technology Management and Innovation at the
Federal University of Rio Grande do Sul (2011).
Vinicius Antonio Machado Nardi has a degree in Law (2008) and Technology in Management
Processes (2014), a specialist in Public Law (2010), a master's degree in Business Administration
(2014) and a PhD in Business Administration with a sandwich period from Università Degli Studi di
Firenze. Supply analyst at Embrapa Grape and Wine, serving as chairman of the bidding
committee.
Fernando de Oliveira Santini is a professor at the Graduate Program at the University of the Rio
dos Sinos Valley (UNISINOS). Coordinator of the Administration Course at UNISINOS. Doctorate in
Business Administration from the Pontifical Catholic University of Rio Grande do Sul - PUC / RS
(2013). Master in Business Administration from the Pontifical Catholic University of Rio Grande do
Sul - PUC / RS (2010). Graduated in Advertising from Lutheran University of Brazil - ULBRA.
William Carvalho Jardim works in the Business Administration area, with emphasis in Marketing,
has experience in industrial financial management, performing planning, strategy and manage-
ment of industrial and corporate finance. Graduated from UNISINOS (University of the Rio dos
Sinos Valley), a renowned Brazilian university with the highest marks and distinctions in the area of
Management and Business, holds a CAPES Strictu Sensu scholarship from the UNISINOS Graduate
Program in Administration. Conducts marketing research in the area of Consumer Behavior, Visual
Attention, Priming Effect, using Eye tracking techniques and Meta Analysis methodology.
ORCID
Wagner Junior Ladeira http://orcid.org/0000-0002-1793-6206
Vinicius Antonio Machado Nardi http://orcid.org/0000-0001-5363-876X
Fernando de Oliveira Santini http://orcid.org/0000-0002-2161-0313
William Carvalho Jardim http://orcid.org/0000-0003-2821-2227
JOURNAL OF MARKETING MANAGEMENT 1737
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