Académique Documents
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Culture Documents
satisfaction are the patients’ interactions with hospital staff—the people who
deliver food, clean rooms and transport patients.
Dr M. Bridget Duffy, the chief experience officer at ExperiaHealth, But the most important satisfaction issue is patients’ emotional and
recently told members of the American College of Osteopathic spiritual needs, Dr. Duffy said.
Surgeons that surgeons should lead the way in helping hospitals put
She cited a conversation with a former patient who told her that he
a high priority on patient satisfaction.
had decided to seek further treatment at a competing hospital
She said that “As medicine has become higher tech and more because even after two open-heart surgeries at the clinic, “no one
focused on the business side, we’ve forgotten about the importance asked me what my greatest fear was or what it was like to live with
of the human connection—the relationship between patients and this condition.”
their doctors and nurses. Patient experience issues usually fall into
“Overnight, we changed our admission and check-in procedure at
three categories, Dr. Duffy explained.
this clinic,” she continued. “The first question we ask now is, ‘What
First is their clinical experience, which refers to patients’ perceptions are you most concerned about today that you would like to talk to
of their care—their satisfaction with how they were treated by your doctor or nurse about?’ ”Dr. Duffy said that “This increasing
physicians, nurses and other health care staff. Did physicians take emphasis on patient experience is happening very quickly, and
the time to thoroughly discuss treatment options? Did nurses readi- there’s a small window of time to be a leader. There’s a lot of good
ly respond to patients’ calls for assistance? data out now to justify that patient experience is linked to financial
and clinical outcomes.”
The second category is the physical environment, which includes a
clean, temperature-controlled room and good food. Also important Perhaps South African surgeons and oncologists could take note.
1
THE VIEW FROM THE OTHER SIDE - and expensive. She smiled weakly and spent a few moments shak-
ing our hands (“Asante sana, Doctor”), and then left. The doctor jot-
The Tanzanian ted a few notes in her chart.
“What did she say?” I asked. “What will happen next?”
ENT Clinic “Oh, she is lucky,” the doctor responded. “She has family near Dar es
Salaam so she will have a place to stay during treatment. In addi-
I don't know what your destiny will be, but one tion, her family has some cows. They will sell two cows and she
thing I do know: the only ones among you who should be able to pay for some treatment. Still, without the cows,
will be really happy are those who have sought they might have trouble in the future.”
and found how to serve. - Albert Schweitzer
I had a hundred questions, but did not know where to start. No
The middle-aged Tanzanian woman lived many hours away and had
matter.We were late and it was time to visit the inpatient ward
traveled to the academic medical center in Moshi. She had now
where we would soon find many more patients with very difficult
waited all day to see the doctor. He would tell her why the neck
problems, grinding poverty, and no easy solutions.
mass was growing and if there was any treatment.
Dr Bruce Campbell is a head and neck cancer surgeon (otolaryngologist) at
My host is a teacher at the Kilimanjaro Christian Medical Centre Froedtert & the Medical College ofWisconsin. Read his blog at
and the only fully trained otolaryngologist in Northern Tanzania. He http://www.froedtert.com/HealthResources/
is one of only six ENT physicians practicing in a country of 40 mil- ReadingRoom/HealthBlogs/Reflections.htm
lion people. He described her predicament. “She has had a growing
neck mass for about one year,” he told me. “Look here! There is also
a mass in her tongue. That is the source of the neck mass, don’t you
agree?” I peered over his shoulder as he focused the dim light from 2011 dates to diarise
his head mirror in the back of her throat. They had taken a piece of 8 January Cancer Support Group, Parktown
the neck mass out at some point and I pointed out the scar in her
neck. “Oh, the report from the biopsy shows that the mass is a can- 5 February Bosom Buddies meeting
cer but the description is unclear.We don’t have a pathologist here 12 February Cancer Support Group, Parktown
very often.” 12 March Cancer Support Group, Parktown
I looked at the two-sentence pathology report that described a type 26 February Bosom Buddies Valentine’s Ball
of cancer that made little sense. Clearly, though, despite the fact 26 March Bosom Buddies meeting
that her diagnosis had been made in a way that was not consistent 9 April Cancer Support Group, Parktown
with our standard of care and the fact that I doubted the diagnosis
7 May Bosom Buddies meeting
on the pathology report, she had an advanced Stage IV cancer of
the throat. Today, she would learn her diagnosis for the first time. 14 May Cancer Support Group, Parktown
28 May Bosom Buddies Pink Pyjama Party
The Tanzanian doctor finished up his brief examination and then
spent five minutes discussing her diagnosis and options in Kiswahili. 11 June Cancer Support Group, Parktown
I am quite certain that he shared that her cancer was best treated 11 June Bosom Buddies 6th birthday bash
with radiation therapy. 9 July Cancer Support Group, Parktown
I watched as they talked. Back home in the US, she would have been 30 July Bosom Buddies meeting
seen immediately by a medical oncologist and radiation oncologist 13 August Cancer Support Group, Parktown
and be scheduled for treatment. In Tanzania, though, the only radia-
14 August Bosom Buddies Spinathon / Boxathon
tion therapy was located in
Dar es Salaam, 350 difficult 3 September Bosom Buddies Mad Hatters Tea Party
miles away. Chemotherapy 10 September Bosom Buddies meeting
is rarely available. In addi- 1 October Bosom Buddies meeting
tion to the difficulty get-
26 November Bosom Buddies year end function
ting to treatment, most
Tanzanians must pay at USEFUL CONTACT DETAILS :
least 50 percent of the cost People Living With Cancer, Johannesburg: 073 975 1452,
of any medical care. As a plwc@icon.co.za
result, most people put off
Bosom Buddies: 0860 283 343, www.bosombuddies.org.za
seeing a doctor for as long
as possible and most can- Campaign for Cancer: www.campaign4cancer.co.za
cers present very advanced. CANSA Johannesburg Central: 011 648 0990, 19 St John Road,
Houghton, www.cansa.org.za
The discussion between the
Tanzanian doctor and the Reach for Recovery: Johannesburg, Antoinette 011 648 0990
patient was remarkably or 072 849 2901
brief and I surmised that Reach for Recovery: Harare, Zimbabwe contact 707659.
the doctor told her that she Cancer Centre - Harare: 60 Livingstone Avenue, Harare
had cancer and that the Tel: 707673 / 705522 / 707444 Fax: 732676 E-mail:
only option for treatment cancer@mweb.co.zw www.cancerhre.co.zw
would be both far away
2
Let’s talk about cancer ...
by Bev du Toit
Let’s Talk About Cancer believes that not enough is being done to campaign and will feel part of the
address the awareness, prevention and early detection of cancer in campaign at all times.
South Africa and that we can make a difference through pro- ❐ We will supply survivors with training
grammes run by cancer survivors and volunteers. and training material, brochures and web-
Our programme, “Let’s Talk About Cancer” (LTAC), will ensure that our site information to ensure dissemination of rel-
army of survivors and volunteers will be trained to impart one consis- evant and factual material.
tent message to communities across South Africa.We trust that we ❐ To create a synergistic cancer network (cancer NPO’s, survivors,
will be able to encourage South Africans to make behaviour changes government, pharmaceutical companies and other interested
that will significantly reduce the impact of cancer on us all. Our pro- parties).
grammes will be carefully monitored with activity reporting to ensure ❐ To create a technology-based solution that will enable us to
that our reach and impact can be accurately fed back to sponsors. track and monitor all activities (financial and educational) .
We also aim to become the centre of excellence for cancer, with ❐ We will develop a cancer library that is a fact-based resource
well researched and topical information available on our website. available to anyone free of charge.
The sheer size of the cancer issue requires that all role players work
If you are interested in getting involved, contact Bev du Toit at:
together to make an impact.We aim to unite and collaborate with
bev@talkaboutcancer.org.za or on 073235 1571
cancer organisations both in South Africa and abroad, and we
believe that ultimately we can stem the tide.
LIVESTRONG announced in 2009 that in 2010 cancer would kill
more people than HIV/AIDS, TB and malaria combined. RECIPE OF THE MONTH
A pre-emptive intervention to address the increasing incidence of
cancer and spiraling costs of cancer treatment as highlighted by the Almond Fig Bars
Lance Armstrong summit 2009.
Satisfy your sweet tooth with a healthier dessert bar. Featuring figs,
LIVESTRONG released the landmark Economic Impact Report, whole-wheat flour and toasted almonds, this recipe brings health and
which estimated the total global economic burden of new cancer hearty flavour to the table in about 30 minutes. Almonds are rich in
cases at $305 billion in 2009. omega-3 fatty acids and a growing body of research shows that they
may protect against heart disease, cancer and help with weight con-
According to the American Cancer Society Report “Cancer carries
trol. Naturally sweet fig and unsweetened applesauce are a great alter-
the Highest Economic Impact Globally among all Diseases” dated
native to processed sugar and helps keep the calories in check without
17 September 2010 – “The current best estimates suggest that can-
sacrificing taste. Make these warm bars this season for a cosy respite
cer now costs the global economy nearly a trillion dollars each and
from the cooler weather.
every year”.
Canola oil spray
Cancer survivors themselves need support and motivation as they
face a number of ongoing emotional and physical issues once treat- 3/4 cup whole-wheat flour
ment is complete, and this model will provide them with a commu- 1/2 tsp. baking powder
nity of fellow survivors with whom they can interact. 1/4 tsp. baking soda
1/4 tsp. salt
Many cancer survivors feel the need to “give back” and contribute to
1 large egg
the cancer community, but many don’t know how to get involved.
1/4 cup honey
LTAC gives survivors the opportunity to get involved to the extent
1/4 cup unsweetened applesauce
that they choose.
2 Tbsp canola oil
What services will LTAC offer and how will this happen? 1 tsp. almond extract
❐ We will run the following programmes in the community: 1 tsp. orange zest
Cancer Awareness 2/3 cup chopped dried figs
Preventative awareness 1/3 cup chopped toasted almonds
Debunking cancer myths
Anti-stigma awareness Preheat the oven to 350 degrees. Lightly coat an 8-inch square bak-
Early detection awareness. ing pan with canola oil spray.
❐ We will develop an effective and well researched campaign on In a large bowl, mix together the flour, baking powder, baking soda
cancer awareness, prevention and early detection. and salt. Set aside.
❐ We will recruit cancer survivors and volunteers and train them In a medium bowl, stir together the egg, honey, applesauce, canola
to carry a consistent message which is tailored to the communi- oil, almond extract and orange zest. Gently stir the wet ingredients
ty they are addressing. into the dry ingredients until mixed. Stir in the figs and toasted
❐ Together we will create and manage an intensive and effective almonds. Spread the mixture into the prepared pan.
cancer awareness and education campaign in schools, corpo- Bake about 25 minutes, until a tester inserted in the center comes out
rates, communities, churches and institutions. clean. Cool the bars in the pan on a wire rack. Cut into sixteen 2-inch
❐ The survivors and volunteers will be the face and voice of the squares. Store in a tightly covered container for two to three days.
3
News from
around the world
Radiation before surgery may stop
colorectal cancer from returning
Patients with cancer found at the end of the large intestine called Founded in 1997 by cancer survivor and champion cyclist
the rectum who receive one week of radiation therapy before sur- Lance Armstrong and based in Austin, Texas,
gery have a significant reduction in the chance that their cancer will LIVESSTRONG fights for the 28 million people around the world
return after 10 years, according to a study presented at Annual living with cancer today.
Meeting of the American Society for Radiation Oncology (ASTRO). OUR MISSION: TO INSPIRE AND EMPOWER PEOPLE AFFECT-
“We believe that this short course of radiation will open a new win- ED BY CANCER
dow of opportunities in the treatment of rectal cancer,” said Corrie OUR MANTRA: UNITY IS STRENGTH. KNOWLEDGE IS
Marijnen M.D., lead author of the study and a radiation oncologist POWER. ATTITUDE IS EVERYTHING.
at the Leiden University Medical Center, in Leiden, Netherlands.
LIVESSTRONG connects individuals to the support they need,
Findings show that patients who underwent radiation before sur- leverages funding and resources to spur innovation and
gery had a significant decrease (6 percent) in their chances of local engages communities and leaders to drive social change. For
recurrence after 10 years of treatment, compared to those who had more information, visit LIVESSTRONG.org.
did not have radiation (11 percent).
Cancer coming back to its original tumour site and surrounding
area, called a local recurrence, is a major problem in the treatment that increases their risk of secondary breast, colorectal, and skin
of rectal cancer patients. The mesorectum is the fatty tissue near cancer do not follow the recommended screening guidelines.
the rectum that contains blood vessels and lymph nodes. When rec- Adults who underwent radiotherapy for paediatric cancer may be at
tal cancer recurs, it is often in these lymph nodes. Therefore, a better high risk for secondary breast, colorectal, and skin cancer, depending
surgical technique called total mesorectal excision (TME) was intro- on the treatment site and the radiation dose they received. If a sec-
duced worldwide. It removes the entire mesorectum and lymph ondary cancer develops, these patients, as well as those treated
nodes and is most successful when all of the tumour and surround- with intensive chemotherapy, may have limited treatment options
ing area is removed and no cancer cells remain. In this study, it was because of their previous regimens. Thus, early detection of second-
demonstrated that preoperative radiotherapy is still beneficial in ary cancers is especially important for these patients.
these optimally operated patients.
The findings of the Study suggest that interventions to improve
Article URL: adherence to screening guidelines should be aimed not only at the
http://www.medicalnewstoday.com/articles/205728.php survivors but also at the primary care physicians who provide their
care as adults. Such interventions for physicians include education,
Adult survivors of childhood cancer at risk open access to guidelines, and use of paediatric cancer centres as a
According to a report from the Childhood Cancer Survivor Study in resource. It is especially important that after treatment is complet-
the US, many survivors of childhood cancer who received treatment ed, survivors receive a summary of their cancer treatment and a
care plan. In fact, in the current study, high-risk survivors who had a
treatment summary were more likely to follow recommended col-
orectal and skin cancer guidelines.
Cancer Coping Kit http://www.oncologystat.com/journals/journal_scans/Screening_an
d_Surveillance_for_Second_Malignant_Neoplasms_in_Adult_Survivo
The multi-lingual Cancer Coping Kit helps cancer patients cope rs_of_Childhood_Cancer_A_Report_From_the_Childhood_Cancer_Su
with their journey to recovery, thanks to a grant from the rvivor_Study.html
National Lottery Distribution Trust Fund (NLDTF).
The Cancer Coping Kit is available in English, Afrikaans, isiZulu Low-dose aspirin may cut risk of develop-
and seSotho. It provides knowledge and understanding for peo- ing and dying from colon cancer
ple diagnosed with cancer. The kit also provides family members
and caregivers with information and coping techniques. Patients A pooled analysis of five trials with 20 years of follow up suggests
or caregivers can obtain the kit from: that taking a low dose of aspirin may cut the risk of developing and
Bev du Toit: 073 235 1571 dying from colon cancer, the second most common cancer in devel-
oped countries after lung cancer. The researchers found that it
People Living With Cancer: 073 975 1452
reduced the incidence of colon cancer by 24 per cent and deaths by
The Breast Health Foundation: 076 479 0400 35 per cent.
CANSA: 011 648 2340 Peter Rothwell, Professor of Clinical Neurology at the University of
Oxford, and also of Oxford’s John Radcliffe hospital, both in the UK,
4
and colleagues, presented the findings of their analysis in the 22
October issue of The Lancet.
They then pooled individual patient data and analysed the effect of
doses of at least 75 mg daily of aspirin on risk of colorectal cancer
over 20 years during and after the trials.
The authors concluded that:“Aspirin taken for several years at doses
of at least 75 mg daily reduced long-term incidence and mortality
Cancer Support Group
due to colorectal cancer. Benefit was greatest for cancers of the December 11
proximal colon, which are not otherwise prevented effectively by
screening with sigmoidoscopy or colonoscopy.
Meetings will be held on the second
This news is likely to have a mixed reception. Some doctors may be
Saturday of each month in 2011
reluctant to promote the aspirin route as a way to prevent colon commencing January 8
cancer because of the associated risks, while others may be attract-
ed by the relatively cheap alternative that the drug offers, especially 9h00 for 9h30
if they sympathise with patients who wish to avoid the discomfort
and embarrassment of invasive tests. at 18 Eton Road, Parktown
In an accompanying editorial, Drs Robert Benamouzig and Bernard (opposite WDGMC main entrance)
Uzzan, of Avicenne Hospital in Bobigny, France, said the study had Enquiries:
limitations in that cancer was not the primary outcome studied in
the trials, and there was not enough data on aspirin-related deaths. Bernice Lass, WDCMG, (011) 356 6148
Also, the patients were mostly men with cardiovascular risks, so the Chris Olivier, PLWC 083 640 4949
findings can’t be generalised to other populations like women and
people without those risks.
All patients and caregivers are welcome
Article URL:
http://www.medicalnewstoday.com/articles/205530.php No charge is made
Warning: harm reduction cigarettes can be regardless of whether the cigarette brand was harm reduction or
conventional.
more harmful than conventional brands
Harm reduction cigarettes are made using complex filters or by
To reduce the toxicity of cigarette smoke, tobacco companies have
genetically altering tobacco plants to reduce nicotine concentration.
introduced “harm reduction cigarettes,” often marketed as safer
than conventional brands. But stem cell scientists at the University Article URL:
of California, Riverside have found that even sidestream smoke http://www.medicalnewstoday.com/articles/205405.php
(which burns off the tip of a cigarette) from harm reduction ciga-
rettes impairs growth of human embryonic stem cells more than Anticoagulants may cut the risk of
sidestream smoke from a conventional brand.
prostate cancer death
Tobacco smoke is comprised of both mainstream smoke and side-
At a press briefing prior to the annual meeting of the American
stream smoke. The latter is the major component of secondhand
Society for Radiation Oncology, Dr. Kevin Choe, said that anticoagu-
smoke, also called environmental tobacco smoke, and is inhaled by
lants, and especially aspirin, could cut the risk of dying of prostate
passive smokers.
cancer by almost 50% for men diagnosed with localised disease.
According to Prue Talbot, the director of UC Riverside’s Stem Cell
“Evidence has shown that anticoagulants may interfere with cancer
Center and the research team leader. “Our analyses show there is
growth and spread,” said Dr. Choe, a radiation oncologist at the
significant toxicity in harm reduction products, and our data show
University of Texas at Dallas. “If the major effect of anticoagulants is
that reduction of carcinogens in harm reduction mainstream smoke
preventing metastasis, this may be why previous clinical trials with
does not necessarily reduce the toxicity of unfiltered sidestream
anticoagulation medications produced mixed results, since most
smoke.”
patients in these trials already had metastasis. If the cancer had
Because it is not possible to directly determine chemical toxicity on already metastasised, then anticoagulants may not be as beneficial.”
actual human embryos, the researchers developed tests with human
The mechanistic relationship between metastatic disease and anti-
embryonic stem cells, which model young embryos, to measure and
coagulants remains unclear, Dr. Choe said. However, in vitro and in
compare the toxicity of mainstream (smoke actively inhaled by
vivo experiments suggest that normal platelet aggregation may
smokers) and sidestream smoke from both conventional and harm
protect circulating tumour cells. “Once the cells break away from
reduction cigarette brands.
the original site into the bloodstream, they are coated by platelets
“Embryonic stem cells provide the best model currently available for that prevent immune cells from attacking and seem to aid the
evaluating the effects of environmental toxicants on prenatal stages tumour cells in sticking somewhere and beginning to grow,” Dr.
of development, which are usually the most sensitive to chemical Choe said. “Any interference with this clotting function might
stress,” said Talbot, a professor of cell biology and neuroscience. decrease the protective effect of platelets.”
Her group also found that sidestream smoke was consistently more “There are risks associated with anticoagulants, and in fact they can
potent to the embryonic stem cells than mainstream smoke, increase the risk of bleeding from the rectal wall during prostate
5
cancer treatment,” he said. “Further studies are necessary before the
addition of aspirin to prostate cancer therapy could become a stan-
dard treatment.”
WHAT A GOOD IDEA !
According to Dr Choe, the researchers found that among those on
Centenary Institute Signal Transduction Head Associate Professor Pu For more information:
Xia described the findings as a breakthrough in ovarian cancer treat- http://www.ncbi.nlm.nih.gov/pubmed/20546646
ment because, FTY720 kills ovarian cancer cells through a unique
way different to the current anti-cancer drugs. Current treatments,
such as cisplatin, kill ovarian cancer cells through a way of program-
Depression associated with
ming cell death known as apoptosis but this is often reversible or
demolished by cancer cells. However, FTY720 kills cells through an
reduced cancer survival
irreversible process known as necrosis so the cancer cells cannot New Australian research has found that psychological factors may
resist, repair and relapse. have a significant impact on the survival of people with cancer.
While this research is a major first step toward developing a more The Australasian Gastro Intestinal Trials Group study, presented yes-
effective treatment for ovarian cancer, the researchers claim more terday (9/11) at the Clinical Oncological Society of Australia Annual
pre-clinical and clinical trials are needed before the drug might be Scientific Meeting in Melbourne, researched 421 patients with
used in women with ovarian cancer. bowel cancer.
This drug has been approved by the US Food and Drug Administration The study measured survival rates against psychological factors,
(FDA) for use in the treatment of multiple sclerosis and is also used in including hope, optimism, depression and anxiety, while controlling
multiple clinical trials for the prevention of organ transplant rejection for other biomedical variables. It found there was a significant
and the treatment of various autoimmune diseasesand has also shown decrease in survival times for those with depression.
anti-tumour efficacy in several other types of cancers but this is the Peter MacCallum Cancer Centre Associate Professor, Penelope
first time it has been studied for the treatment of ovarian cancer. Schofield, said the research suggested psychological factors played a
Source: Centenary Institute potentially significant role in health related behaviours.
"It is likely that feeling either depressed or hopeful impacts a cancer
Breast cancer breakthrough patient's behaviours, with those high in hope more likely to seek
information, second opinions, different treatment options and take
As a cancerous tumour develops, it quickly outgrows its existing
better care of themselves than those who are depressed or anxious
blood supply. So a protein called Hypoxia Inducible Factor (HIF) is
and feel they have no control over their illness," she said.
released that sends out signals causing surrounding normal tissues
to grow new blood vessels into the tumour - and that provides the "This research highlights the importance of empowering cancer
cancer with oxygen and nutrients. This plays a critical role in the patients to be able make choices about their treatment and provid-
development and spread of breast and other cancers. But now ing emotional support throughout their cancer journey," she said.
comes word from University of Southampton researchers in the The study did not find a relationship between optimistic thinking
United Kingdom that they've discovered something which inter- (simply believing there will be a good outcome) and survival.
feres with and actually "turns off" the ability of HIF to function - a
COSA President, Professor Bruce Mann, recommended health pro-
natural plant compound dubbed phenyl ethyl isothiocyanate
fessionals encourage their patients to ask questions and become
(PEITC) found in the herb watercress.
more involved in decision making around their treatment.
"This research takes an important step towards understanding the
"This research also highlights the importance of health professionals
potential health benefits of this crop since it shows that eating
being aware of signs of anxiety or depression and helping patients
watercress may interfere with a pathway that has already been
who exhibited symptoms get a proper diagnosis and appropriate
tightly linked to cancer development," molecular oncologist
treatment."
Professor Packham, who headed the two year study, said in a state-
ment to the media. "Knowing the risk factors for cancer is a key goal Source: Cancer Council Australia
and studies on diet are an important part of this."
Working with Barbara Parry, Senior Research Dietician at the CONTRIBUTIONS FOR PUBLICATION IN
Winchester and Andover Breast Unit, Professor Packham performed “VISION” NEWSLETTER
a study involving a group of breast cancer survivors who underwent
a period of fasting. Then the research subjects ate 80g of watercress Articles and letters submitted for publication in
(about the equivalent of a cereal bowl full of the herb). Next, a VISION are welcomed and can be sent to:
series of blood samples were taken over the next 24 hours. The cansurvive@icon.co.za
blood tests revealed significant levels of the plant compound PEITC
9