Académique Documents
Professionnel Documents
Culture Documents
COLUMN
NOVEMBER 2005
10 principles of effective
information management
$VWKHOHDGLQJLQGHSHQGHQWNQRZOHGJHPDQDJHPHQW Q .0VWUDWHJ\
DQGFRQWHQWPDQDJHPHQWFRQVXOWDQF\LQ$XVWUDOLDZH $QLQWHJUDWHGNQRZOHGJHVWUDWHJ\HQVXUHVWKDWLQGLYLG
DUHDYDLODEOHIRUERWKORQJDQGVKRUWWHUPHQJDJH XDOSURMHFWVVXFKDVLPSOHPHQWLQJD&06DUHFRQVLVW
PHQWV HQWZLWKRYHUDOOEXVLQHVVVWUDWHJ\
2XUVHUYLFHVFRYHUWKHVHFRPSOHPHQWDU\DUHDV
Q 8VDELOLW\WHVWLQJ
Q ,QWUDQHWHYDOXDWLRQ :HFDQFRQGXFWORZFRVWXVDELOLW\WHVWLQJWRHQVXUH
,WFDQEHYHU\GLIILFXOWWRDVVHVVWKHVWDWHRIDQLQWUDQHW WKDW\RXUVLWHLVGHOLYHULQJUHDOEXVLQHVVEHQHILWV
ZLWKRXWDQH[WHUQDOSHUVSHFWLYH8VLQJH[SHUWHYDOXD
WLRQDQGXVDELOLW\WHVWLQJZHFDQGHWHUPLQHNH\LQ Q ,QIRUPDWLRQDUFKLWHFWXUH,$
WUDQHWVWUHQJWKVDQGZHDNQHVVHV 3RRUVLWHVWUXFWXUHLVRQHRIWKHELJJHVWFDXVHVRIXVHU
FRPSODLQWDQGLQHIILFLHQF\3UDFWLFDO,$DFWLYLWLHVZLOO
Q ,QWUDQHWVWUDWHJ\ KHOS\RXWRGHWHUPLQHDZRUNDEOHVLWHGHVLJQ
:RUNLQJFORVHO\ZLWK\RXZHFDQDSSO\RXUZHOOWHVW
HGDSSURDFKWRLGHQWLI\LQJDQLQWUDQHWVWUDWHJ\WKDW
PDWFKHV\RXUXQLTXHHQYLURQPHQW
,QDGGLWLRQWRRXUUHJXODUVHPLQDUVRQLQWUDQHWVDQG
FRQWHQWPDQDJHPHQWZHFDQUXQLQKRXVHWUDLQLQJ
VHVVLRQVWRJLYH \RX WKHVNLOOVDQGNQRZOHGJH\RX
QHHG
Q &RQWHQWPDQDJHPHQWVWUDWHJ\
&RQWHQWPDQDJHPHQWLVPRUHWKDQMXVWLPSOHPHQWLQJ
WKHULJKWSDFNDJH%H\RQGWKHWHFKQRORJ\WKHSHRSOH
DQGSURFHVVDVSHFWVPXVWEHDGGUHVVHGLIWKHSURMHFWLV
WRVXFFHHG Q &RQWHQW0DQDJHPHQW
5HTXLUHPHQWV7RRONLW
Q &06UHTXLUHPHQWV
8VHWKLVGRZQORDGDEOHLQIRUPDWLRQSDFNDJHFRQWDLQ
:HFDQKHOS\RXWRLGHQWLI\DSUDFWLFDODQGUHDOLVWLFVHW LQJIXOO\GHYHORSHG&06UHTXLUHPHQWVWRVODVK
RIEXVLQHVVUHTXLUHPHQWVIRUDFRQWHQWPDQDJHPHQW \RXUWHQGHUSUHSDUDWLRQWLPHDQGWRHQVXUHQRNH\UH
V\VWHP2XUH[SHULHQFHDQGNQRZOHGJHZLOOJLYH\RX TXLUHPHQWVDUHPLVVHG
FRQILGHQFHWKDWDOOWKHLVVXHVKDYHEHHQLGHQWLILHG
Q $Q,QWURGXFWLRQWR;0/IRU
Q (YDOXDWLQJ&06RSWLRQV .QRZOHGJH0DQDJHUV
$VZHDUHHQWLUHO\YHQGRUQHXWUDOZHFDQKHOS\RXWR :ULWWHQE\-DPHV5REHUWVRQDQGSXEOLVKHGE\6WDQG
DVVHVVZKLFKRIWKHPDQ\&06SURGXFWVEHVWILWV\RXU DUGV$XVWUDOLDWKLVVXSSOHPHQWSURYLGHVDSUDFWLFDOLQ
UHTXLUHPHQWV/HWXVDFWDV\RXUDGYRFDWHDVNLQJWKH WURGXFWLRQWRXVLQJ;0/LQNQRZOHGJHPDQDJHPHQW
GLIILFXOWTXHVWLRQVDQGSURELQJNH\IXQFWLRQDOLW\ SURMHFWV