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SymRDP 1.00
User Guide
Symbian and the ‘for Symbian OS’ logo are trademarks or registered
trademarks of Symbian Software Ltd
TABLE OF CONTENTS
2 INTRODUCTION ............................................................................................ 5
2.1 SUPPORTED PLATFORMS & DEVICES ......................................................... 5
2.2 SUPPORTED RDP FEATURES ..................................................................... 5
2.2.1 Security Layer ........................................................................... 5
2.2.2 Encryption Level ........................................................................ 5
2.2.3 Network Level Authentication ...................................................... 5
2.3 POSSIBLE CHARGES ............................................................................... 6
6 TROUBLESHOOTING ................................................................................... 25
8 CONCLUSION .............................................................................................. 26
1 DOCUMENT INFORMATION
This document is the user guide for the SymRDP 1.00 (S60 5th edition) application.
1.1 TERMINOLOGY
Abbreviation Definition
AP Access Point
SIS Symbian OS Installation System
S60 Symbian OS Series 60 platform (3rd or 5th editions)
RDP Remote Desktop Protocol
SymRDP RDP client for S60 5th phones from Telexy Networks Inc. (www.telexy.com)
2 INTRODUCTION
SymRDP - is an RDP Client for Symbian S60 5th edition phones. It implements RDP v.6.
The application is compatible with the following S60 5th edition devices:
- Nokia: 5530 XpressMusic, 5800 Navigation Edition, 5230, N97 mini, X6;
and, in general, with any S60 5th edition devices with WLAN, 3G or WiMAX support.
SymRDP 1.00.047 implements RDP v.6 and supports the following protocol features that need to be
checked at remote computer side in order to provide proper communication between SymRDP and
a remote computer:
Negotiate - supported;
High - supported
Therefore SymRDP v.1.00.047 can be used with Win2008 server only if “Network Level
Authentication” option is turned OFF.
Connection to and use of the Internet from your cell phone is typically not free. Whether or not you
will be charged for using SymRDP 1.00 (namely, for use of Internet via a Data bearer) can be
determined from your local service provider.
The SymRDP 1.00 is supplied as a single Symbian OS Installation System (SIS) file. It must be
transferred to the phone via any version of SymNC, SymSync, or through USB cable, memory card,
Bluetooth or downloaded from telexy.com website directly to you phone. Once transferred, the
standard installation process can be applied.
3.1 PRE-REQUISITES
Before installing, ensure that the phone supports any Data bearer (WLAN or 3G is most
recommended). Make sure that you are in the range of a bearer through which you are going to
connect to Internet (for example WLAN router).
Telexy Networks offers its products through the following practice. Every product can be used in
two stages:
- Trial version is free to download and use. This version is fully functional; however it works
only for a limited period of time, starting on the date of installation. The tryout period is long
enough to understand whether this product suits your needs or not. Thus, by the expiration date
you can decide if you are ready to purchase the product.
Thus, after the first installation the application always finds itself in the trial version state.
The basic usage of the system is described in this chapter with corresponding screenshots.
When the license is downloaded, select the “Register” option and complete the registration process
by pressing “Ok” soft-key.
Using SymRDP, an RDP session with a network computer can be established in two ways:
1) Through the entry "Network" (see section 4.2.3), allowing to browse network neighbourhood till
the level of available servers and workstations;
2) Or through the list of previously created RDP links (see section 4.2.4), describing supported RDP
sessions with preconfigured computers. This list is accumulated as one uses the SymRDP
application.
- Entry "Network";
The menu "Options" is available as long as there is at least one network computer available. It
provides the following actions:
- "Connect" - creates an RDP session (see section 4.3) for the selected network computer. RDP
session parameters are specified on the "RDP Information" screen (see section 4.2.6.2);
- "Create RDP Link" - opens the form for creating an RDP link to the selected network computer
with values preset for current context (see section 4.2.6.1). If everything is already correct, the
user just needs to confirm this form. The link will be created and placed in the "List of RDP Links"
(see section 4.2.4).
MyOffice:3388 or 192.168.1.100:3387
- "Access point" - Symbian Access Point (including SymVPN-
created) used to access the network computer for an RDP
session. “Always ask” option is available too.
- "Screen resolution" - desirable host screen resolution. The following options are supported:
- "Phone screen size" - the host resolution will correspond with a resolution of your phone
screen (most likely 640 X 320) - the best option to access Windows Media;
- "Colour depth" - defines a comfortable level of colour (8, 16 or 24 BPP are supported);
While creating an RDP link when in network browsing via "Create RDP Link" action, this form omits
the fields "Host" & "Access point" since they are already explicitly set at the previous steps.
The same form is used if the user applies the "Connect" command from within the network
browsing section (see 4.2.3.1). It has the title "RDP information" and can be used to modify
"Account", "Screen resolution", “Session to open”, "Colour depth" or “Mouse Handedness” fields.
The register can include (if applicable) a pre-defined account “Everyone” that is used by default to
assign permissions for local (phones) shares. If “Everyone” user is assigned to RDP session such
RDP session will always start with logon dialog (see example in 4.3.2)
1) Username:
- a login name for the person that will access the phone’s
shares from the computer
OR
<Domain>\<Username>
- scrolling for controlling the visible section of the screen (see section 4.3.3.2);
- computer keyboard access via the virtual SymRDP keyboard (see section 4.3.3.6) or the
physical phone keyboard (see section 4.3.3.7);
Most of input can be done using touch-screen functionality with a finger. Input controls that are
provided by SymRdp were designed with this requirement in mind. However, to control some GUI
objects on a computer screen, the recommended practice is to use a stylus rather than a finger (or,
maybe sharp nail as a last resort).
4.3.3.2 Scrolling
1) Menu "Options";
This menu cannot be dragged in the current version of SymRDP. To access the top of a computer
screen that is covered by the SymRDP Virtual Menu, please use the scrolling.
Hitting the right menu button of the SymRDP Virtual Menu will set the right mouse button as active
for the next click. So the next touch of the screen will be interpreted as the click of the right mouse
button but following it the focus will return to the default left mouse button.
Keyboard input can be done through the virtual PC keyboard that can be displayed or hidden using
the central menu button of the SymRDP Virtual Menu (see 4.3.3.3). The status of the virtual
keyboard (on/off) is also shown using this button (black/red colour).
The virtual keyboard has 2 layouts: "alphabetic" and "numeric". The layouts can be switched using
the virtual buttons "abc" and "123" located at the bottom right of each layout (in almond).
Combined, these layouts cover the standard 84-key PC keyboard (except Right Shift, Caps Lock,
Num Lock, Scroll Lock, SysRq and PrtScr).
The Shift, Alt & Ctrl keys (in yellow) work in the following way: pressing such key once (it goes into
the "On" mode) activates it for just a single stroke of a regular (grey) key. To enable the key for
more than one sequential key stroke, hit the yellow key twice in a row (it goes into the "Stuck"
mode). So, enabling Caps Lock mode can be achieved by hitting Shift twice in a row. The next click
on this button will de-activate "Stuck" mode.
If any yellow key is "pressed", a yellow indicator is activated on the central menu button of the
SymRDP Virtual Menu (in the bottom left corner). Do not keep these yellow keys in the "pressed"
mode unless necessary.
If the phone contains a physical keyboard (like N97), it can also be used for input. Keyboard
opening/closing is indicated by the appearance/hiding of the indicator of physical keyboard mode in
the top right corner of the central SymRDP Virtual Menu button.
The physical keyboard input rules are the same as during phone input - mode changes are
displayed on the indicator mentioned above: "abc", "Abc", "ABC", "123" & "12!" (the last one
indicates the “Stuck” mode for the “Fn” key).
Note that the use of the physical keyboard is limited primarily to the "QWERTY" mode. The virtual
keyboard will still have to be used for some PC-specific keys (like Alt, Ctrl, Home, PgUp, etc).
On the other hand, the physical keyboard (for N97) has two keys which do not correspond to the
PC layout. These are "Rocker press" and "Chr". SymRDP redefines them as:
- "Chr" - "Esc".
As you might remember from the section 3.2 SymRDP 1.00 can be either in "TRIAL" or in
"Registered" state.
At any moment you can check the application license from the root
application page via "Menu\Licence\Property". You can find that
the type of the licence is "Trial", it is issued to your phone (check
the SN), what are the activation and expiration dates. At any
moment you can check the EULA.
Sooner or later you will face a point when you have to decide
whether this application is worth buying. If it is, you have to
legalize it on your phone. Of course, you can wait to the uttermost
– trial licence expiration but in this situation the only option that
remains will be "Register".
So, you have to go to our web-site www.telexy.com and buy a full licence.
When a licence has been bought, you can finalize the registration process on your phone. Select
"Register" and "Download prepaid license" options again and agree to "download" and "register"
the license in the following two dialogs.
It is worthy to note that if a license has once been bought, it is always available for re-registration.
Let’s say, if for some reason SymRDP was re-installed then it will appear in the Trial state.
However, it is enough to repeat the registration procedure from section 5.3 to restore the
registered status.
You can view the downloaded licence, selecting the "Menu\Licence\Property". New licence is
personalized. It also has "Production" type, a proper Serial number and appropriate dates and price
fields.
6 TROUBLESHOOTING
As it has been mentioned in section 2.2, if some parameters on the remote computer are not set in
"supported" mode, then an RDP session creation will fail and a corresponding error message will be
displayed. It could be:
The message “Transport channel open failure” (hex: xfffe5251; decimal: -109999) means that:
1) IP address you provided in the “Host” field of “RDP link” is not correct and your phone
cannot connect to this address.
2) Access Point you try to use connects your phone to a network that is isolated from the
network of your remote computer.
3) Your remote computer does not support RDP or this feature id not enabled there.
In general – in this situation your phone does not see the IP address you have provided.
In some other unsuccessful cases the general error message could be seen: "Unknown error"
(hex: xfffe5250; decimal: -110000).
The previous release of Telexy products (July 2009) was based on an approach that is described
here. We thought that it is normal that people sometimes will see this quite harmless warning
“Component ... missing. Continue?” because:
1) It is normal indeed according to Symbian documentation (see the link above for details);
2) It is just a warning that has a part “...Continue?” allowing you to ignore it and proceed with
an installation.
However, we met a situation that this warning created a lot of confusion among our customers.
And we got feeling that some of them became so confused that they stopped using Telexy products
because of that.
Thus, in order to avoid this situation we decided to change Telexy products installation practice and
come to a more smooth installation procedure. Now with new Telexy release (starting from October
2009) that warning message will not appear anymore.
On the other hand, this improvement has a cost, since now there is a side effect: if you have
several Telexy products installed on your phone and uninstall one of them, sometimes there could
be a problem after uninstallation.
For example, you have two Telexy products A and B. A was installed first and then B. Two
situations are possible:
1) You decided to uninstall the product B. In this case everything will go normally without
problem; Remaining product A is still operational;
2) You decided to uninstall the product A - this is a problematic case. After un-installation of
product A, product B becomes out of order and has to be re-installed to resolve the situation.
8 CONCLUSION
We are continually trying to improve SymRDP. If you have any suggestions that could make the
product better in any way, please address them to our business department and we will add your
comments to our To Do list.
Please share your opinion, remarks, compatibility issues, possible problems, etc. with us on our
forum: http://forum.telexy.com/. Should you have any problem, please feel free to contact our
24/7/365 Customer Support Team.
We hope that this software is of value to you and that it makes your networking requirements
simpler and easier to use.