1. a. Organizational culture works a lot like this.

Every company has its own unique personality, just

like people do. And the organisational culture is a system of shared assumptions, values, and
beliefs, which governs how people behave in organizations. And the first picture shows a female
sailor on a large ship, possibly an aircraft carrier, where the culture may be very male-dominated.
Sailors have to be very well-disciplined, so their culture is very rule-focused. Teamwork is vital.
There is a long period of fairly slow work, but sailors must remain on guard and ready for action, for
example changing weather conditions, an attack from an enemy or terrorists. At the second picture
shows a nurse in a hospital. This environment is also rather hierarchical, but nurses have to make
many decisions which may have serious consequences. This makes the work very stressful,
especially during emergencies. Procedures and rules are vital in healthcare. Nurses have to balance
the people-focused nature of their jobs with the financial pressures that their managers are under.
And at the third picture shows a group of traders, who regularly make financial decisions involving
huge sums of money. They are under extreme time pressure all the time, and must be completely
confident in their decisions. Risk is central to their work. They work alone or in small teams, but
their work leaves little time for relationship building.

b. I abosolutely no, why? Because my professionalism isn't there.

2. a. Understanding that people may communicate in different ways.

b. Not really useful

c. Retail is fast.There is an orientation towards opportunity not risk. People are action oriented.

d. Different department cultures.

e. I agree with his point, because that the people may communicate in different ways.

3.a. Leadership interaction , funding, information system, politic resource, interest and talent

b. Cultural differences are the various beliefs, behaviors, languages, practices and expressions
considered unique to members of a specific ethnicity, race or national origin. Some examples of
cultural differences as they pertain to the workplace include employees who are younger or older
than their co-workers, employees who hold higher degrees than others in the workplace and
individuals who grew up in either metropolitan areas or small towns. It is said that employees often
have more similarities than they do differences, but those differences can sometimes outweigh the
similarities. While these various differences can create a more vibrant office, they can also lead to
more than a few problems resulting from culture clash. An awareness of potential problems can
help you communicate better and grow your difference.

4. a. Sales

b Because they sell things and make the money.

c. The construction department focuses on planning. The sales department likes to be creative,
work with ideas and be customer-focused.

d. Delay and extra costs.

e. IT, which communicates too much technical detail.

f. The business side, which makes business decisions without realizing the costs and challenges for
IT to support the decision

g. Focus on systems and making things work versus making money.

h. First, understand and describe our own culture. Then deseribe and understand the cultures of
others. Finally, translate and start to communicate across cultures.

5. I agree with Bo's solution cause is important too. And I think more important to work effectively
cross culture with Increase loyalists at workplace,When we talk about aspects of what makes an
organization a good place to work, the primary factors most is take into account are brand value of
the organization and compensation paid to employees.

6. a. The leadership style

b. We see ourselves as

c. The focus is on / A lot of time is given to

d. We value

e. A lot of time is given to / focus on

f. Generally, we try to take care

g. Project-driven

h. Trusting people

7. a Top-down / Bottom-up

Risk-focused / Action-oriented

People-oriented / Task-oriented

Team-oriented / Individualistic

Quality-focused / Cost-driven

Other might include: raditional / modem, aggressive / friendly, tightly structured / loosely
structured.
b. Bo describes the sales team as action-oriented. From what he says, the IT team is task-oriented
and quality-focused (focused on systems and making things work) and the business side as cost-
driven (focused on making money). The new job he describes at the end is people-oriented (They
need me to be an interpreter so they can work together).

8.a leadership :

leadership is the art of motivating a group of people to act toward achieving a common goal.

b. Value is the monetary, material, or assessed worth of an asset, good, or service.

c. Information is knowledge obtained from investigation, study, or instruction, Intelligence, news,

facts, data.

d. Communication is simply the act of transferring information from one place, person or group to
another.

e.Reltionship is interaction between one, two or more people which have the goals.

f. Time is the indefinite continued progress of existence and events that occur in an apparently
irreversible succession from the past, through the present, into the future.

g. Quality refers to how good something is compared to other similar things.

h. customer is a person or company that receives, consumes or buys a product or service and can
choose between different goods and suppliers.

I. cooperation is the process of groups of organisms working or acting together for common, mutual,
or some underlying benefit, as opposed to working in competition for selfish benefit.

And the cultural competence in this chapter are have the leadership, see our selves as, have the
value, trusting the people, have the quality, time, have the planing, focus on system, It and so on