Graphic Design Firm, Turnstyle, Uses Onehub to Reduce

Costs and Improve Client Satisfaction

Turnstyle, a graphic design firm, chooses
Onehub as their custom extranet solution for
better file sharing with clients, vendors and
business partners.

Situation

Turnstyle is a Seattle, WA based graphic design

company that uses design as a tool to forge Before Onehub we often burned
emotional relationships between customers and
DVDs and had them couriered
brands for their clients - which include Microsoft,
around town. Onehub is not
Nordstrom, Dry Soda Co. and many more.
only saving us money but also
improving our client
As a graphic design firm, the Turnstyle team
satisfaction. Our clients tell me
produces thousands of large documents
that they are happy to have a
Hub to go to for all the files
(Photoshop, Illustrator, InDesign, etc). Turnstyle
related to their projects.
needs to share these files with vendors, clients
and other marketing agencies that they partner
with on a regular basis. Matt Diefenbach, Turnstyle Principal and
Business Director.

Turnstyle knew that a custom extranet was the

answer. The Turnstyle operations team explored
several off-the-shelf collaboration solutions for
many years but they were either too expensive or
required too many resources to implement and
deploy the software. "We knew we needed to make file sharing easier for our team and our clients. It was important
that we find the right solution that allowed us to create a true Turnstyle extranet while remaining easy to use so as not
to create more work for our team or our clients," says Ben Graham, Turnstyle Principal and Creative Director.

Turnstyle considered building their own custom extranet solution but quickly realized that this would be a costly
endeavor.
Solution

In early 2008, Turnstyle became a Beta user of the

Onehub service and quickly chose Onehub as their
custom extranet solution. Onehub gave Turnstyle the
ability to create a branded login page for their
customers that links directly from the Turnstyle
website. In addition, Onehub allows Turnstyle to create
a secure Hub (extranet) for each of their clients.
"Before Onehub we often burned DVDs and had them
couriered around town. Onehub is not only saving us
money but also improving our client satisfaction. Our
clients tell me that they are happy to have a Hub to go
to for all the files related to their projects," says Matt
Diefenbach, Turnstyle Principal and Business Director.

"Onehub is so easy to administer that we don't need an IT manager to do it. Plus, Onehub has
empowered our project and client managers with the tools they need to do their jobs more efficiently.
Now, they can easily share files and information with our clients. We will continue to use Onehub in
new ways to innovate and collaborate with our clients and business partners," says Ben Graham.