Vous êtes sur la page 1sur 33

Company

LOGO

Corporate Social
Responsibility (CSR)
Agenda

1. CSR – General Concepts

2. CSR Principles & Tools

3 CSR in the Philippines


3.

4. Company’s
p y CSR activities
What is CSR?
• Corporate Social Responsibility
• Does not have a standard definition or with a
fully recognized set of criteria.
• CSR is generally understood as:
• Striking a balance or integration of
economic, environmental and social
imperatives while addressing concerns of
owners.
• Business’s contribution to sustainable
development
p
• It extends beyond “just” the compliance
with applicable laws.
What is the scope of CSR?
• There is no clear cut scope on where CSR
practices end.
• Typical CSR areas are:
• Health and Safety
• Environmental protection/preservation
• Human
H rights
i h &H Human resource
management practices
• Corporate governance
• Community development
• Consumer protection
• Labor
abo protection
p otect o
• Supplier-relations
• Business ethics
• Stakeholder rights
• Compliance to laws
The promised returns of CSR
• Better financial performance/profitability (e.g.
through eco-efficiency)
eco efficiency)
• Improve accountability to and assessments
from the investment community
• Enhance employee
emplo ee commitment
• Decreased vulnerability through stronger
community partnerships
• Improved reputation and company image
CSR and the PDCA Cycle
1
CSR Programs
Sett
S 2
Policy[ies]
Planning
5

Acting
PDCA Cycle

Doing 3

Checking
4
PDCA Cycle
DETAILS

Setting Policies Statement of commitment of Top Mgt


Mgt.
• Selecting appropriate CSR tools including
legal requirements
• Identifying gaps
Planning • Setting operational policies, procedures,
performance measures, etc. (systems) to fill
–in gaps
• Provision of resources
Doing Implementing the planned arrangements
• Monitoring, measuring and reporting results
Checking
based on agreed performance measures.
• Act on lapses to restore control
Acting
• Improve systems.
CSR Tools

• Principles, Guidelines, Codes of


Conduct
• Management Systems
• Indicators,
I di t measurements,t reporting
ti
and benchmarking
• Others (e.g.
(e g training & education,
education
awards of recognition, promotion and
communication,, facilitating
g forums,,
etc.)
CSR Tools
Principles, Guidelines, Codes of Conduct
• OECD Guidelines for Multinational
Enterprises
• OECD Guidelines for Corporate
p
Governance
• United Nations Global Compact
• Global
Gl b l Sullivan
S lli Principles
Pi i l
• Keidanren Charter for Good Corporate
Behaviour
CSR Tools – UN GCI
Human Rights
Principle 1: The support and respect of the protection
of international human rights
Principle 2: The refusal to participate or condone
human rights abuses

Labor
Principle
p 3: The support
pp of freedom of association and
the recognition of the right to collective
bargaining
Principle
p 4: The abolition of compulsory
p y labor
Principle 5: The abolition of child labor
Principle 6: The elimination of discrimination in
employment and occupation
CSR Tools – UN GCI
Environment
Principle
p 7: The implementation
p of a p
precautionary
y
and effective program to environmental
issues
Principle
p 8: Initiatives to demonstrate environmental
responsibility
Principle 9: The promotion of the diffusion of
environmentally friendly technologies

Anti-Corruption
Principle 10: The promotion and adoption of initiatives
to counter all forms of corruption,
including extortion and bribery.
CSR Tools – Management Systems
• ISO 9000 series - Quality Management
Systems
• ISO 14000 series – Environmental Management
Systems
• SA 8000 – Social Accountability Management
System
• OHSAS 18000 – Occupational Health and
Safety System
• Responsible Care® - Management Systems for
Chemical Manufacturers
• ISO 22k, HACCP, GMP – Management Systems
for Food Manufacturers
CSR Tools – A Glimpse on the
Management Systems Requirements (ISO 9001)
CONTINUAL IMPROVEMENT

MANAGEMENT
RESPONSIBILITY
Requirements Satisfaction
of: MEASUREMENT of:
RESOURCE ANALYSIS &
• customers MANAGEMENT IMPROVEMENT • customers
• other • other
interested interested
parties parties
PRODUCT PRODUCT
Input
p REALIZATION Output
p
CSR Tools – A Glimpse on the
Management Systems Requirements (ISO 9001)
4.0 Quality Management Systems
• General
• Documentation Requirements
• Records

5.0 Management Responsibility


• Management Commitment
• Customer focus
• Quality Policy
• Planning for QMS and Quality Objectives
• Responsibility, authority and communication
• Management Review

6.0 Resource Management


• Provision of resources
• Human resources
• Infrastructure / Work environment
CSR Tools – A Glimpse on the
Management Systems Requirements (ISO 9001)
7.0 Product Realization
• Planning for product realization
• Customer-related processes
• Design and development
• Purchasing
• Product and service provision
• Control
C t l off production
d ti and
d service
i provision
i i
• Validation of product and service provision
• Product identification and traceability
• Customer property
p p y
• Preservation of product
• Control of monitoring and measuring devices
8.0 Measurement, Analysis and Improvement
• Customer satisfaction
• Internal audit
• Monitoring and measurement of process/product
• Control of non
non-conforming
conforming prod
product
ct
• Improvement (CA/PA System)
CSR Tools – A Glimpse on the
Management Systems Requirements (ISO 14001)

Continual improvement

Management
Review Policy

Checking &
Planning
Corrective action

Implementation
& operation
CSR Tools – A Glimpse on the
Management Systems Requirements (ISO 14001)

4.1 General Requirements


4 2 Environmental Policy
4.2
4.3 Planning to
• Identify environmental aspects
• Determination of significant aspects
• Establishment of operational controls
• Establishment of Objectives, Targets and Programs
• Legal
L l andd other
th requirements
i t
4.4.1 Resource, role, responsibility and authority
4.4.2 Competence, training and awareness
443C
4.4.3 Communication
i i
4.4.4 Documentation
4.4.5 Control of documents
CSR Tools – A Glimpse on the
Management Systems Requirements (ISO 14001)

4.4.6 Operational Control


4 4 7 Emergency preparedness and response
4.4.7
4.5.1 Monitoring and measurement
4.5.2 Evaluation of compliance
4 5 3 Non
4.5.3 Non-conformity,
conformity corrective/preventive action
4.5.4 Control of records
4.5.5 Internal audit
46 M
4.6 Managementt R Review
i
CSR Tools – A Glimpse on the Management Systems
Requirements (Responsible Care)

• Self-regulation
g of the chemical industry
y

• Responsible Care companies commit to:


• Continually improve S.H.E.
S H E performance
• Listen and respond to public concerns
• Assist each other to achieve optimum
performance.
f
• Report goals and progress to the public
CSR Tools – A Glimpse on the Management Systems
Requirements (Responsible Care)

A PROGRAM THAT :

Guides companies dealing with chemicals for its


responsible
p management
g which includes
advantages & benefits from its operation starting
from
• acquisition of materials
• production
• handling
• usage
• transport
• to disposal
p
CSR Tools – A Glimpse on the Management Systems
Requirements (Responsible Care)
SEVEN ELEMENTS OF RESPONSIBLE CARE ®
1. GUIDING PRINCIPLES
Statements that commit the industry to continuously
improve HEALTH, SAFETY & ENVIRONMENT QUALITY

2. CODES OF MANAGEMENT PRACTICES


Methods for implementing the Guiding Principles that
cover most areas of the industry’s management of
chemicals. This also includes stated goals for
improvement.

3. COMPANY SELF-EVALUATIONS
Self assessments designed to track internal progress

4. MANAGEMENT SYSTEM VERIFICATION


Verification of management system in carrying out
Responsible Care ®
CSR Tools – A Glimpse on the Management Systems
Requirements (Responsible Care)
SEVEN ELEMENTS OF RESPONSIBLE CARE ®
5. MUTUAL ASSISTANCE
Process for bringing SPIK members together at various
levels to support the implementation of Responsible
Care ®

6. PARTNERSHIP PROGRAM
Vehicle for non-SPIK member companies and other
p
associations to be involved in Responsible Care ®

7. OBLIGATION OF MEMBERSHIP
Members must :
• Subscribe to the Guiding Principles,
• Participate in the development initiative
• Make good faith the efforts to implement the program
• Not
N iimposed. d Later
L may be
b a requirement
i for
f
membership
CSR Tools – A Glimpse on the Management Systems
Requirements (Responsible Care)

• PROCESS SAFETY CODE


• EMPLOYEE HEALTH & SAFETY (EHS) CODE
• POLLUTION PREVENTION CODE
• DISTRIBUTION CODE
• PRODUCT STEWARDSHIP CODE
• COMMUNITY AWARENESS & EMERGENCY
RESPONSE (CAER) CODE
• SECURITY CODE
• MANAGEMENT CODE
Note:
If a public concern cuts across a range of company
operations/activities, it may be addressed by more than one code.
CSR in the Philippines1

The agenda on national competitiveness to address


our inadequate capabilities on delivering social
services, such as:
• Education
• Infrastructure
• Health
• Peace and order
• Other frontline government services

Thiss will result


esu loss
oss o
of investor
es o co
confidence
de ce due to
o
decline in competitiveness.

1 – Competitiveness and CSR by: DTI USec. Cesar B. Bautista


CSR in the Philippines1

• EO 571 signed by PGMA creating the National


Competitiveness Council or NCC – a public-private
public private
partnership with five cabinet members and five
senior business/private leaders
• DTI Sec
Sec. Favila and DTI USec
USec. Bautista as CoCo-
Chair.
• Influential groups are involved, such as:
• Mgt. Association of the Phils., (MAP)
• Makati Business Club
• Philexport
e po
• Employers Confederation of the Phils., (ECOP)
• Phil. Business for Social Progress (PBSP)
• Phil.
Phil Chamber of Commerce & Ind Ind. (PCCI)

1 – Competitiveness and CSR by: DTI USec. Cesar B. Bautista


CSR in the Philippines1

• NCC’s goal – Implement the 6-point Agenda to


make the Philippines one of the more competitive
nations by 2010.
• The six factors (points) for competitiveness
1. Human resource competence
2. Implementation of a quality management
system such as ISO 9001 to national
government offices that have influence on
competitiveness on business enterprises.
3. Transaction flows – streamlining (reducing “red
tapes”)
4. Cheaper and sufficient energy
5. More
5 o e financing
a c g to MSMEs
S s
6. Improved infrastructure
1 – Competitiveness and CSR by: DTI USec. Cesar B. Bautista
CSR in the Philippines1

1. Human resource competence


• Better basic education
• Alternative route for Voc-Tech training
• 30% improvement in proficiencies in English,
Math and Sciences by 2010 through:
• Mentoring mentors
• Attracting young people to go into teaching
• PMAP will help in crafting recruitment policies to
enlist more teachers specialized in EMS
• Address the huge 30% drop-out rate of students
in the first four years of schooling
• Phil. Business for Education (PBEd) at the
o e o t in charting
forefront c a t g tthe
e many
a y DepEd
ep d p
programs.
og a s

1 – Competitiveness and CSR by: DTI USec. Cesar B. Bautista


CSR – COMPANY’S SETTING

Principal Venues for CSR Activities


• Company’s Foundation, Inc.
• Office of the President/COO and SVP for Mfg.
Operations
• Industrial Peace Council
• Plant Central Safety Council
• United Nations Global Compact Initiative

Management Systems Based CSR


• HR Systems
• ISO 9001: Quality Management System
SO 14001:
• ISO 00 Environmental
o e ta Management
a age e t Syste
System
• Responsible Care Management System
CSR – COMPANY’S : Plant Central Safety Council

PCSC
Chairman

Secretariat

Department Union Reps.


Reps
Heads R/F & Supvry

Safety Rules Good Hskpng Mech’l/Elec’l Chem’l Safety


Comm. Comm. Safety Comm. Comm.

Chlorine Fire Prev. & MSEH


Brigade Emerg. Drill Committee
CSR – COMPANY’S : Plant Central Safety Council

The PLANT CENTRAL SAFETY COUNCIL (PCSC) is the


Safety Policy-Making Body Plant

Objectives:

• Aid employees
l in
i all
ll matters pertinent
i to safety
f &
health.
• Aid management in installing a sound safety
program and supervision and direction of all
safety activities.
• Plan and study safety promotional/educational
projects.
• Handle suggestions/recommendations issued for
the elimination of hazards, unsafe methods and
practices.
CSR – COMPANY’S : Plant Central Safety Council –
Programs

• Compliance to the requirements of OSHS in ensuring


that the workplace
p hazards are controlled.
• No-Lost-Time Accident
• Monitoring of Severity and Frequency Rates
• Securityy measures:
• Ingress/Egress inspection
• Security Patrols
• Annual Physical Examination
• Non-Smoking Company
• Work Permit System

• Safety Management System for installation – OHSAS


18001
CSR – COMPANY’S : Management Systems - HR
• Compliance to applicable legal requirements of:
• DOLE (relevant to Personnel/Safety/Health)
• BIR
• SSS
• Philhealth
• LGUs
• Administration of Salary/Wage/Benefits beyond what
is legally required
• Provision of a safe workplace
• Recognition and working in partnership with two
collective bargaining units
• Implementation of disciplinary systems and observing
due process
• Defined work hours – OTs with premiums beyond
what is required by law.
law
• Retirement plans
CSR – COMPANY’S : Management Systems - HR
• Involvement of workers in putting in place operational
policies. Venues provided are:
• Plant Central Safety Council
• Labor Management Council (LMC)
• Training and Development system not requiring return
service

Vous aimerez peut-être aussi