A B C D E F G H I J K L M N O P

Questionnaire on Information and Communication Technology

(ICT) Access and Use by Households and Individuals

<Double click> on top of the chapter to open it Press <Ctrl+m> to return to this menu
Contact information
Instructions
Survey information
1a ICT Access by urban/rural and household composition
1b ICT Access by urban/rural and household size
2a ICT Usage by gender and urban/rural
2b ICT Usage by age and gender
2c ICT Usage by highest education level received and gender
2d ICT Usage by labour force status and gender
2e ICT Usage by occupation and gender
Notes
<Double click> on "check data" to verify the consistency of
your data
Check data Parameter --> 1

Enter country name and reference year of your survey, and then <save> file
Country: Year (YYYY): Save
 Questionnaire on Information and Communication Technology (ICT)
Access and Use by Households and Individuals

Please fill in the information below:

Country:
Date (dd/mm/yyyy):

Organisation:

URL Website:

Prefix (Mr, Ms, etc):

First name:

Last name:

Title:
Department:

Address line 1:
Address line 2:
Postbox:

Postal code:
City:
Telephone:
Fax:

E-mail:

ITU is collecting official statistical data on the access to, and use of ICTs by households and individuals from national
institutions responsible for collecting official statistics on ICTs. The information will feature in ITU's World
Telecommunication/ICT Indicators (WTI) database and in ITU’s major statistical publications.

We are interested in receiving the results of the latest survey which included questions on ICT access and use by
households and individuals. We are also requesting information on methodologies, sources and statistical characteristics of
your data collection.

If you are sending ICT data of more than one survey/year, please use separate ITU questionnaires (excel files) for each
survey/year.

The requested data are in accordance with the list of core indicators on access to and use of ICTs by households and
individuals by the global Partnership on Measuring ICT for Development (available at http://www.itu.int/ITU-
D/ict/partnership/material/Core%20ICT%20Indicators%202010.pdf)

The definitions of the indicators included in this questionnaire, as well as related information on survey metadata and
classificatory variables are provided in the ITU Manual for Measuring ICT Access and Use by Households and Individuals. The
publication is available in six languages at http://www.itu.int/ITU-D/ict/publications/hhmanual/2009/index.html

In order to allow for the timely inclusion of the information in this year's reports, we would appreciate receiving your completed
questionnaire(s) no later than 30 April 2010. To submit the questionnaire(s) to ITU, you can upload it (them) in the ITU
ICTEye: http://www.itu.int/ITU-D/icteye/Login.aspx using the username and password that were sent to your office by e-mail.
Once logged in, please follow the “ITU Questionnaire on ICT Access and Use by Households and Individuals” link for details on
submitting your questionnaire. If you have problems logging in please contact us by e-mail: indicators@itu.int or by telephone:
+41 22 730 6090. You can also send the questionnaire(s) by e-mail to: doris.olaya@itu.int or indicators@itu.int.

Contact Information
THANK YOU VERY MUCH FOR YOUR COOPERATION.

Contact Information
 Instructions

If you are sending ICT data of more than one survey/year, please use separate ITU questionnaires (excel files) for each
survey/year.
The numbers included in this file should be expressed in terms of the target (in-scope) population and NOT refer to the
sample.
If required, you may add notes for every figure entered in this questionnaire (see instructions on « Notes » below)

This file includes the following worksheets:

Name of sheet: Description/Instructions:

In this sheet you can check the consistency of your data. Besides, you can also save your file
Menu
with your country name and year of the survey.

In this sheet, please include your country, the date when the questionnaire was filled in, and
Contact information
the contact details of the person (respondent) who filled in this questionnaire.
Instructions This sheet gives instructions on how to fill in this questionnaire.

In this sheet, please include information on the survey that has been the source of data for
Survey Information
this questionnaire.

ICT Access by
In this sheet, please indicate the number of households for each indicator on ICT access,
1a urban/rural and
and also broken down by urban/rural and household composition.
household composition

ICT Access by
In this sheet, please indicate the number of households for each indicator on ICT access
1b urban/rural and
broken down by urban/rural and household size
household size

ICT Usage by gender In this sheet, please indicate the number of individuals for each indicator on ICT usage,
2a
and urban/rural and also broken down by gender and urban/rural.

ICT Usage by age and In this sheet, please indicate the number of individuals for each indicator on ICT usage
2b
gender broken down by age and gender.

ICT Usage by highest

In this sheet, please indicate the number of individuals for each indicator on ICT usage
2c education level received
broken down by highest education level received and gender.
and gender

ICT Usage by labour In this sheet, please indicate the number of individuals for each indicator on ICT usage
2d
force status and gender broken down by labour force status and gender.

ICT Usage by occupation In this sheet, please indicate the number of individuals for each indicator on ICT usage
2e
and gender broken down by occupation and gender.

In this sheet please introduce notes that apply to your data, including differences in the
definitions of the indicators and classificatory variables with regard to the standards set
by the Partnership on Measuring ICT for Development. Please enter the note code (e.g. a, b, c
Notes
or 1, 2, 3, etc.) in each data worksheet, and provide the corresponding explanation in this
worksheet. You may use the same code in different sheets/cells, whenever the same note
applies to various data.

Reference Material:

ITU Manual for Measuring ICT Access and Use by Households and Individuals

Core ICT Indicators (2010)

Instructions
 Survey Information

In this sheet, please include information about the survey/year that has been the source of data for this questionnaire. If you are sending
ICT data from more than one survey, please use separate questionnaires (excel files) for each survey/year.

Name of survey in English: < Please provide the name of the survey in English >

Name of survey in original language:
Organisation or department carrying out
the survey:
< Please provide the name of the survey in the original language, if different from English
>
< Please introduce the name of the organisation or department that has conducted the
survey >

< Name of contact person and/or service responsible for the survey. You may also include
Contact person:
telephone and/or electronic mail >

Year: < Year to which the data correspond >

< e.g.multi-purpose household survey, ICT stand-alone survey, household

Type of survey (survey vehicle):
budget/expenditure survey, other types of household surveys, census etc. >

< e.g. personal interview survey (face-to-face using paper, face-to-face using PDA,
Collection technique:
telephone), mail survey, drop-off survey, online survey etc. >

< e.g. household register, census, etc. Include here any inaccuracies such as
Sampling frame:
undercoverage and duplication >

< describe here the sampling desing used (stratification, sampling stages), including the
Sampling design: coverage and other relevant criteria to defining the sample (e.g. geographic scope, age
groups, household characteristics) >

Sampling unit: < e.g. household, individual >

Sample size (ex ante): < Include here the sample size >

< Include here the number of statistical units effectively included in the sample, in case it
Sample size (ex post):
is different from the sample size ex ante >
< Households represented by the sample (e.g. all households, households with at least
In-scope households: one member with age between 15 and 74 etc), including any significant limitations on the
scope or coverage >
In-scope individuals for ICT usage < Include here the in-scope individuals for ICT use questions (e.g. individuals with age
questions: between 15 and 74) >
< Include here the frequency with which ICT use indicators have been measured in your
Frequency of ICT measurement: country (annually, every two years, every three years, no established frequency, twice a
year, quarterly) >
< The proportion of sampling units that responded to the survey, for each unit type,
Response rate: households and individuals, and possibly for major disaggregations (e.g. for males and
females, urban/rural, age groups) >
< Indicate whether imputations were made for non-response. If possible, include all
Non-response treatment: treatments done, e.g. imputation rules for statistical units and imputation rules for
items/variables >
< Used weighting methods, including final benchmarking/post-stratification against
Weighting methods:
independent estimates >

< Include relative standard errors (RSEs) or coefficients of variation for main aggregates
Standard errors:
(e.g. total level, urban/rural level) >

< What have you done to minimize the error. Include known non-sampling error or bias
Non-sampling error:
(e.g. non-response, frame errors, questionnaire bias) >

<Period to which the questions regarding ICT use refer (e.g. last 12 months). If it varies
Reference period for ICT use questions among questions and with respect to the Partnership standards, please specify it in the
notes of the corresponding indicators in sheet 2a>

< Indicate whether the survey is mandatory or voluntary. If mandatory, please provide
information about the legal basis. If only a legal basis for the provision of statistical data in
Legal basis:
general exists (and not for a specific survey), please provide information on the general
legal basis >

< Write here the addresses of the website/s where survey results, questionnaire and
methodological information are published. Please also indicate any relevant links to other
Survey's website URL:
surveys; e.g. if the survey is a supplement to another survey, or a follow-up to a previous
survey >

Survey Information
Survey Information
In this sheet, please include information about the survey that has been the source of data for this ITU questionnaire. If you are sending ICT
data from more than one survey/year, please use separate ITU questionnaires (excel files) for each survey/year.

Name of survey in English:

Name of survey in original language:

Organisation or department carrying out

the survey:

Contact person:

Year:

Type of survey (survey vehicle):

Collection technique:

Sampling frame:

Sampling design:

Sampling unit:

Sample size (ex ante):

Sample size (ex post):

In-scope households:

In-scope individuals for ICT usage

questions:

Frequency of ICT measurement:

Response rate:

Non-response treatment:

Weighting methods:

Standard errors:

Non-sampling error:

Reference period for ICT use questions

Legal basis:

Survey's website URL:

Survey Information
1a) ICT Access by urban/rural and household composition
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals

All households - All

TOTAL Urban
households - TOTAL Urban Rural Rural

Urban/Rural

All households
Urban Rural
No. Indicators
Value Note Value Note Value Note

TOTAL NUMBER OF HOUSEHOLDS:

HH1 Number of households with a radio

HH2 Number of households with a TV

HH3 Number of households with telephone (fixed or mobile) 0 0 0

a Number of households with fixed telephone only

b Number of households with mobile cellular telephone only

Number of households with both fixed and mobile

c
telephone

HH4 Number of households with a computer

HH6 Number of households with Internet access at home

Number of households with access to Internet,

HH11
by type of access

Number of households accessing the Internet by

a
narrowband
Number of households accessing the Internet by fixed
b
broadband
Number of households accessing the Internet by mobile
c
broadband

1a
HHR1 Number of households with electricity

1a
1a) ICT Access by urban/rural and household composition
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals

Household composition
Household
- has
URBAN
composition
children under
- has
URBAN
15children
- TOTALRURAL
under 15 - TOTAL
RURAL Household composition
Household
- does
URBAN
composition
not have children
- does
URBAN
not
under
have
RURAL
15children
- TOTAL underRURAL
15 - TOTAL

Household composition

has children under 15 does not have children under 15

Total Urban Rural Total Urban Rural

Value Note Value Note Value Note Value Note Value Note Value Note

0 0 0 0 0 0

1a
1a
1b) ICT Access by urban/rural and household size

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Household sizeHousehold
(numberURBAN
ofsize
members)
(number
-URBAN
1ofmember
members)
RURAL
- TOTAL
- 1 member
RURAL
- TOTAL
Household sizeHousehold
(numberURBAN
ofsize
members)
(number
-URBAN
1ofmember
members)
RURAL
- TOTAL
- 1 member
RURAL
- TOTAL
Household size (number of members)
1 member 2 members

No. Indicators Total Urban Rural Total Urban Rural

Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF HOUSEHOLDS:

HH1 Number of households with a radio

HH2 Number of households with a TV

HH3 Number of households with telephone (fixed or mobile) 0 0 0 0 0 0

a Number of households with fixed telephone only

b Number of households with mobile cellular telephone only

Number of households with both fixed and mobile

c
telephone

HH4 Number of households with a computer

HH6 Number of households with Internet access at home

Number of households with access to Internet,

HH11
by type of access

Number of households accessing the Internet by

a
narrowband
Number of households accessing the Internet by fixed
b
broadband
Number of households accessing the Internet by mobile
c
broadband

1b
HHR1 Number of households with electricity

1b
1b) ICT Access by urban/rural and household size

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Household sizeHousehold
(numberURBAN
ofsize
members)
(number
-URBAN
3-5
of members)
members
RURAL-- 3-5
TOTAL
members
RURAL- TOTAL
Household sizeHousehold
(numberURBAN
ofsize
members)
(number
-URBAN
6-10
of members)
members
RURAL- 6-10
- TOTAL
members
RURAL- TOTAL
Household sizeHousehold
(numberURBAN
ofsize
members)
(number
-URBAN
more
of members)
than
RURAL
10 -members
more than
RURAL
- TOTAL
10 members - TOTAL
Household size (number of members)
3-5 members 6-10 members More than 10 members

Total Urban Rural Total Urban Rural Total Urban Rural

Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note

0 0 0 0 0 0 0 0 0

1b
1b
2a) ICT Usage by gender and urban/rural

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
All individuals -All
TOTAL
individuals
Gender- -TOTAL
Male GenderGender
- Male - Female
GenderUrban
- Female
- total Urban -Urban
total - Male Urban -Urban
Male - FemaleUrban -Rural
Female
- total Rural - Rural
total - Male Rural - Rural
Male - FemaleRural - Female
Gender Urban Rural

No. Indicators All individuals

Male Female Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

HH5
Number of individuals who used a
computer (from any location) in the last
12 months

HH7
Number of individuals who used the
Internet (from any location) in the last
12 months

HH8
Number of individuals who used the
Internet in the last 12 months, by
location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular

telephone
h at any place via other mobile access
devices
HH9
Number of individuals who used the
Internet (from any location) in the last 12
months, by activity

a getting information about goods or

services
b getting information related to health or
health services
c getting information from general
government organizations
d interacting with general government
organizations
e sending or receiving e-mail

2a
2a) ICT Usage by gender and urban/rural

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
All individuals -All
TOTAL
individuals
Gender- -TOTAL
Male GenderGender
- Male - Female
GenderUrban
- Female
- total Urban -Urban
total - Male Urban -Urban
Male - FemaleUrban -Rural
Female
- total Rural - Rural
total - Male Rural - Rural
Male - FemaleRural - Female
Gender Urban Rural

No. Indicators All individuals

Male Female Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note
f telephoning over the Internet/VoIP

g posting information or instant messaging

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or

computer games
l downloading movies, images, music,
watching TV or video, or listening to
radio or music

m downloading software

n reading or downloading on-line

newspapers or magazines, electronic
books
HH10 Number of individuals who used a
mobile cellular telephone in the last 12
months
HH12
Number of individuals who used the
Internet (from any location) in the last 12
months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2a
2b) ICT Usage by age and gender 2b) ICT Usage by age and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individual
Age less than 15 -Age
TOTAL
lessMale
than 15 - TOTALMale Female Female Age 15-24 - TOTAL
Age 15-24
Male
- TOTAL Male Female Female
Age less than 15 Age 15-24

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months

Number of individuals who used the Internet in the last 12

HH8
months, by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

2b
2b) ICT Usage by age and gender 2b) ICT Usage by age and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individual
Age less than 15 -Age
TOTAL
lessMale
than 15 - TOTALMale Female Female Age 15-24 - TOTAL
Age 15-24
Male
- TOTAL Male Female Female
Age less than 15 Age 15-24

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

g posting information or instant messaging

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2b
2b) ICT Usage by age and gender 2b) ICT Usage by age and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individual
Age 25-74 - TOTAL
Age 25-74
Male- TOTAL Male Female Female Age 74+ - TOTALAge 74+Male
- TOTAL Male Female Female
Age 25-74 Age 74+

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months

Number of individuals who used the Internet in the last 12

HH8
months, by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

2b
2b) ICT Usage by age and gender 2b) ICT Usage by age and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individual
Age 25-74 - TOTAL
Age 25-74
Male- TOTAL Male Female Female Age 74+ - TOTALAge 74+Male
- TOTAL Male Female Female
Age 25-74 Age 74+

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

g posting information or instant messaging

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2b
2c) ICT Usage by highest education level received and gender 2c) ICT Usage by highest education level received and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Primary educationPrimary
or lower
Male
education
(ISCED 0,1)
or lower
- TOTAL
Male
(ISCED
Female
0,1) - TOTAL Female Lower secondary Lower
education
secondary
Male
(ISCEDeducation
2) - TOTAL
Male
(ISCED
Female
2) - TOTAL Female

Primary education or lower Lower secondary education

(ISCED 0,1) (ISCED 2)

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months
Number of individuals who used the Internet in the last 12
HH8 months, by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

2c
2c) ICT Usage by highest education level received and gender 2c) ICT Usage by highest education level received and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Primary educationPrimary
or lower
Male
education
(ISCED 0,1)
or lower
- TOTAL
Male
(ISCED
Female
0,1) - TOTAL Female Lower secondary Lower
education
secondary
Male
(ISCEDeducation
2) - TOTAL
Male
(ISCED
Female
2) - TOTAL Female

Primary education or lower Lower secondary education

(ISCED 0,1) (ISCED 2)

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

g posting information or instant messaging

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2c
2c) ICT Usage by highest education level received and gender 2c) ICT Usage by highest education level received and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Upper secondary Upper
or post-secondary
secondary
Male ornon-tertiary
post-secondary
Male (ISCED
Female
non-tertiary
3,4) - TOTAL
(ISCED
Female3,4)
Tertiary
- TOTAL
educationTertiary
(ISCED Male
education
5,6) - TOTAL
(ISCED
Male
5,6) -Female
TOTAL Female

Upper secondary or post-secondary non-tertiary Tertiary education

(ISCED 3,4) (ISCED 5,6)

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months
Number of individuals who used the Internet in the last 12
HH8 months, by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

2c
2c) ICT Usage by highest education level received and gender 2c) ICT Usage by highest education level received and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Upper secondary Upper
or post-secondary
secondary
Male ornon-tertiary
post-secondary
Male (ISCED
Female
non-tertiary
3,4) - TOTAL
(ISCED
Female3,4)
Tertiary
- TOTAL
educationTertiary
(ISCED Male
education
5,6) - TOTAL
(ISCED
Male
5,6) -Female
TOTAL Female

Upper secondary or post-secondary non-tertiary Tertiary education

(ISCED 3,4) (ISCED 5,6)

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

g posting information or instant messaging

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2c
2d) ICT Usage by labour force status and gender 2d) ICT Usage by labour force status and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Paid employees
Paid
- TOTAL
employees
Male - TOTAL
Male Female FemaleSelf-employedSelf-employed
- TOTAL
Male - TOTAL
Male Female FemaleUnemployed -Unemployed
TOTALMale - TOTALMale Female Female

Paid employee Self-employed (*) Unemployed

No. Indicators
Total Male Female Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any

HH5
location) in the last 12 months

Number of individuals who used the Internet (from any

HH7
location) in the last 12 months
Number of individuals who used the Internet in the last 12
HH8 months, by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any

HH9
location) in the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

getting information from general government

c
organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

2d
2d) ICT Usage by labour force status and gender 2d) ICT Usage by labour force status and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Paid employees
Paid
- TOTAL
employees
Male - TOTAL
Male Female FemaleSelf-employedSelf-employed
- TOTAL
Male - TOTAL
Male Female FemaleUnemployed -Unemployed
TOTALMale - TOTALMale Female Female

Paid employee Self-employed (*) Unemployed

No. Indicators
Total Male Female Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note Value Note

g posting information or instant messaging

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

playing or downloading video games or computer

k
games
downloading movies, images, music, watching TV or
l
video, or listening to radio or music

m downloading software

reading or downloading on-line newspapers or

n
magazines, electronic books

Number of individuals who used a mobile cellular

HH10
telephone in the last 12 months

Number of individuals who used the Internet (from any

HH12
location) in the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

(*) The ICSE-93 categories map to the Partnership core indicators categories for those in the labour force. The category self-employed includes the following ICSE-93 categories: employers, own account workers, members of producers' cooperatives and contributing family

(**) The category not in the labour force includes individuals who are not economically active, that is those who are neither employed nor unemployed. They mainly consist of students (except those who also have a job), people undertaking home duties only, and those who

(***) The category workers not classifiable by status, for whom insufficient relevant information is available, and/or who cannot be included in any of the status in employment categories. This cathegory is part of the ICSE-93

2d
2d) ICT Usage by labour force status and gender 2d) ICT Usage by labour force status and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Not in the labour
Not force
in the
Male
- labour
TOTALforce
Male
- TOTAL
Female FemaleNot classifiable
Notbyclassifiable
status
Male- TOTAL
by status
Male- TOTAL
Female Female

Not in the labour force (**) Not classifiable by status (***)

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any

HH5
location) in the last 12 months

Number of individuals who used the Internet (from any

HH7
location) in the last 12 months
Number of individuals who used the Internet in the last 12
HH8 months, by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any

HH9
location) in the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

getting information from general government

c
organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

2d
 2d) ICT Usage by labour force status and gender 2d) ICT Usage by labour force status and gender

The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Not in the labour
Not force
in the
Male
- labour
TOTALforce
Male
- TOTAL
Female FemaleNot classifiable
Notbyclassifiable
status
Male- TOTAL
by status
Male- TOTAL
Female Female

Not in the labour force (**) Not classifiable by status (***)

No. Indicators
Total Male Female Total Male Female
Value Note Value Note Value Note Value Note Value Note Value Note

g posting information or instant messaging

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

playing or downloading video games or computer

k
games
downloading movies, images, music, watching TV or
l
video, or listening to radio or music

m downloading software

reading or downloading on-line newspapers or

n
magazines, electronic books

Number of individuals who used a mobile cellular

HH10
telephone in the last 12 months

Number of individuals who used the Internet (from any

HH12
location) in the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

ployers,
(*) The
ownICSE-93
account categories
workers, members
map to the
of producers'
Partnershipcooperatives
core indicators
andcategories
contributing
forfamily
those workers.
in the labour force. The category self-employed includes the following ICSE-93 categories: employers, own account workers, members of producers' cooperatives and contributing family

s (except
(**) The
those
category
who also
nothave
in the
a job),
labourpeople
forceundertaking
includes individuals
home duties
whoonly,
are not
andeconomically
those who are
active,
retired
that
or is
sick.
those
This
whocategory
are neither
is notemployed
a component
nor unemployed.
of the ICSE-93.
They mainly consist of students (except those who also have a job), people undertaking home duties only, and those who

ries.(***)
ThisThe
cathegory
category
is part
workers
of thenot
ICSE-93
classifiable by status, for whom insufficient relevant information is available, and/or who cannot be included in any of the status in employment categories. This cathegory is part of the ICSE-93

2d
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Legislators, seniorLegislators,
officialsMale
andsenior
managers
officials
- Male
(ISCO-88
and managers
Female
(1) - TOTAL
- (ISCO-88
Female
(1) - TOTAL
Professionals - (ISCO-88
Professionals
Male
(2) - TOTAL
- (ISCO-88 Male
(2) - TOTAL
Female Female
legislators, senior officials and managers professionals

ISCO-88 (1) ISCO-88 (2)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months
Number of individuals who used the Internet in the last 12 months,
HH8 by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

g posting information or instant messaging

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Legislators, seniorLegislators,
officialsMale
andsenior
managers
officials
- Male
(ISCO-88
and managers
Female
(1) - TOTAL
- (ISCO-88
Female
(1) - TOTAL
Professionals - (ISCO-88
Professionals
Male
(2) - TOTAL
- (ISCO-88 Male
(2) - TOTAL
Female Female
legislators, senior officials and managers professionals

ISCO-88 (1) ISCO-88 (2)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Technicians and associate
Technicians
Male
professionals
and associate
- (ISCO-88
Male
professionals
Female
(3) - TOTAL
- (ISCO-88Female
(3) - TOTAL
Clerks - (ISCO-88Clerks
(4) - TOTAL
-Male
(ISCO-88 (4) - TOTAL
Male Female Female
technicians and associate professionals clerks

ISCO-88 (3) ISCO-88 (4)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months
Number of individuals who used the Internet in the last 12 months,
HH8 by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

g posting information or instant messaging

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Technicians and associate
Technicians
Male
professionals
and associate
- (ISCO-88
Male
professionals
Female
(3) - TOTAL
- (ISCO-88Female
(3) - TOTAL
Clerks - (ISCO-88Clerks
(4) - TOTAL
-Male
(ISCO-88 (4) - TOTAL
Male Female Female
technicians and associate professionals clerks

ISCO-88 (3) ISCO-88 (4)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Service workers and
Service
shopMale
workers
and market
and sales
shopMale
and
workers
market
Female
- (ISCO-88
sales workers
(5) - Female
TOTAL
- (ISCO-88
Skilled(5)
agricultural
- TOTALSkilled
and fishery
agricultural
Male workersand
- (ISCO-88
fishery
Male workers
(6)
Female
- TOTAL
- (ISCO-88 (6)
Female
- TOTAL
service workers and shop and market sales workers skilled agricultural and fishery workers

ISCO-88 (5) ISCO-88 (6)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months
Number of individuals who used the Internet in the last 12 months,
HH8 by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

g posting information or instant messaging

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Service workers and
Service
shopMale
workers
and market
and sales
shopMale
and
workers
market
Female
- (ISCO-88
sales workers
(5) - Female
TOTAL
- (ISCO-88
Skilled(5)
agricultural
- TOTALSkilled
and fishery
agricultural
Male workersand
- (ISCO-88
fishery
Male workers
(6)
Female
- TOTAL
- (ISCO-88 (6)
Female
- TOTAL
service workers and shop and market sales workers skilled agricultural and fishery workers

ISCO-88 (5) ISCO-88 (6)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Craft and related trades
Craft and
workers
Male
related
- (ISCO-88
trades workers
Male
(7) - TOTAL
-Female
(ISCO-88 (7) - TOTAL
Female Plant and machinePlant
operators
and
Male
machine
and assemblers
operators
Male
- and
(ISCO-88
Female
assemblers
(8) - TOTAL
- (ISCO-88
Female(8) - TOTAL
craft and related trades workers plant and machine operators and assemblers

ISCO-88 (7) ISCO-88 (8)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months
Number of individuals who used the Internet in the last 12 months,
HH8 by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

g posting information or instant messaging

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Craft and related trades
Craft and
workers
Male
related
- (ISCO-88
trades workers
Male
(7) - TOTAL
-Female
(ISCO-88 (7) - TOTAL
Female Plant and machinePlant
operators
and
Male
machine
and assemblers
operators
Male
- and
(ISCO-88
Female
assemblers
(8) - TOTAL
- (ISCO-88
Female(8) - TOTAL
craft and related trades workers plant and machine operators and assemblers

ISCO-88 (7) ISCO-88 (8)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Elementary occupations
Elementary
- Male
(ISCO-88
occupations
(9) - TOTAL
-Male
(ISCO-88
Female
(9) - TOTAL Female Armed forces - (ISCO-88
Armed forces
Male
(0) - TOTAL
- (ISCO-88 Male
(0) - TOTAL
Female Female
elementary occupations armed forces

ISCO-88 (9) ISCO-88 (0)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

TOTAL NUMBER OF INDIVIDUALS:

Number of individuals who used a computer (from any location)

HH5
in the last 12 months

Number of individuals who used the Internet (from any location)

HH7
in the last 12 months
Number of individuals who used the Internet in the last 12 months,
HH8 by location of use

a at home

b at work

c at place of education

d at another person's home

e at community Internet access facility

f at commercial Internet access facility

g at any place via a mobile cellular telephone

h at any place via other mobile access devices

Number of individuals who used the Internet (from any location) in

HH9
the last 12 months, by activity

a getting information about goods or services

b getting information related to health or health services

c getting information from general government organizations

d interacting with general government organizations

e sending or receiving e-mail

f telephoning over the Internet/VoIP

g posting information or instant messaging

2e
2e) ICT Usage by occupation and gender 2e) ICT Usage by occupation and gender
The numbers included here should be expressed in terms of the target (in-scope) population and NOT refer to the sample.

For definitions and further information on the indicators see the ITU Manual for Measuring ICT Access and Use by Households and Individuals
Elementary occupations
Elementary
- Male
(ISCO-88
occupations
(9) - TOTAL
-Male
(ISCO-88
Female
(9) - TOTAL Female Armed forces - (ISCO-88
Armed forces
Male
(0) - TOTAL
- (ISCO-88 Male
(0) - TOTAL
Female Female
elementary occupations armed forces

ISCO-88 (9) ISCO-88 (0)

No. Indicators Total Male Female Total Male Female

Value Note Value Note Value Note Value Note Value Note Value Note

h purchasing or ordering goods or services

i Internet banking

j education or learning activities

k playing or downloading video games or computer games

downloading movies, images, music, watching TV or video, or

l
listening to radio or music

m downloading software

reading or downloading on-line newspapers or magazines,

n
electronic books

Number of individuals who used a mobile cellular telephone in

HH10
the last 12 months

Number of individuals who used the Internet (from any location) in

HH12
the last 12 months, by frequency

a at least once a day

b at least once a week but not every day

c less than once a week

2e
Notes:
Please enter the corresponding explanation of the note codes used in every worksheet:

Note code Note text

Notes