The Canada Homestay Network

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Host Guide
NETOWRK
What makes a great homestay?
- A sensitive and patient family.
The Homestay Experience
What Makes a Great Homestay?
What to Expect
1

Getting Settled 2

A Tour of Your Home

A Tour of the Neighbourhood
& Local Transit

Household Rules 3

Rules & Customs

Pocket Money & Valuables
Telephone & Internet
Visitors & Travel
Sharing Your Life 7
Meals
Conversation Techniques for
Mutual Understanding
Payments

Welcome to the Canada
Homestay Network (CHN)
host program! This guide
for host families has been
prepared with the counsel
and insight of hosts like you
– and students like yours –
from more than 20 years of
Common Challenges 10
Communication & Happy
Compromise
experience working with Persistent Problems
Student Relocations
international students in
communities across Final Thoughts 11
Canada. We hope it will
Medical Emergencies1
answer many of your
questions – and if it doesn’t, CHN Contact Information 12
we hope you will tell us.

The Homestay Experience

Every year, The Canada Homestay Network welcomes
thousands of high school and mature students and from
around the world to Canada. They range in age from 10 to
60 years old and their studies last anywhere from a single
week to a whole year or longer, at public high schools,
private high schools, community colleges, universities and
private language centers located in small towns and large
cites across the country.
Our students want to experience life as part of a Canadian
family – to learn English in a caring environment, and to
have a home away from home. Our hosts are excited to
welcome someone new into their lives and want to learn
about another culture, and to see their own culture in a
new light – through a foreign visitor’s eyes.
 What makes a great homestay?
It can be overwhelming for a
student to be so far away from
home. A thoughtful host family
appreciates that each student is
unique and that communication and
mutual understanding take effort.
Some students may be outgoing and
independent; others may participate
more actively in your family life.
Either way, a kind host treats the
student like one of the family,
keeping the lines of communication
open.
Our hosts are interested in sharing
their lifestyle in a positive and
mutually rewarding way. When you
accept a student, your role as a host
family is to welcome the student as
a new member of the family.
We do not accept hosts are
interested in money alone; these
motives are obvious to students and
interfere with the intended
homestay experience: a safe, secure,
welcoming environment to learn
and grow in. Furthermore, hosts
who take students solely for income
seldom enjoy the hosting process.
We want this to be a fun learning
experience for everyone involved.
Hosting a student is not the same as
having a tenant, either. Tenant-
landlord rules do not apply, nor do
we think they should. We take great
care to explain to students and hosts
that homestay is a privilege, not a
right.
Having an international student in
your home takes time, patience, and
willingness to share. There are
many differences to overcome, both
cultural and personal – but learning
about these differences and
celebrating them is a part of the joy
of welcoming someone into your
home – and, in many cases, making
a new friend for life. So be yourself
and have fun!
What to Expect
Besides providing meals, a host has
a significant role in the successful
development of a student’s English
skills. It is very important that
students be invited to participate in
family activities, outings,
discussions, and so on. This makes
students feel like a part of the family at
the same time as it exposes them to
English in a natural environment.
You may find the students somewhat
shy at first. If you find them spending a
lot of time alone, try to organize an
activity to do together like shopping,
cooking dinner, or walking the dog.
You will notice certain cultural
differences. When you do, please be as
gentle and understanding as possible,
keeping in mind that there are often no
right or wrong ways of doing
something, only different ways. Of
course, each culture has its own norms
and social etiquette. If you notice your
student doing something unacceptable
in terms of Canadian culture or social
etiquette, please let them know in a kind
and helpful way.
When relationships take effort, we are
usually prepared to meet the other
person ‘half way’. With an international
student, you may find that you need to
go further than that – even 80 or 90% of
the way – to break down cultural and
language barriers and create a
meaningful, open relationship.

Getting Settled: A Tour of Your Home

Please give your student a tour of your home and show
them where everything is, with special care to show them
the essentials, including their bedroom and bathroom; the
kitchen and dining area; the laundry room and linen
closet; and so on. Please make it clear how to use:
• The washer & dryer (hosts are asked to provide them
with necessary supplies);
• The toilet, shower and bath (bathroom customs vary
significantly and you may need tell students to put
soiled toilet paper in the toilet, for example);
• The fire extinguisher and what to do in case of fire;
• Appliances and entertainment, like dishwasher, TV,
Upon arrival, introduce your student to all members of microwave, computer, etc.
the family, repeating names so they can remember. Make • The telephone (911 should be posted by the phone
sure they have your address and phone numbers on a and its use explained).
wallet sized card to keep on them at all times.
Without your instructions, your student won’t know if and how they can make themselves at home! Your
student should arrive to find their own bed, closet space and a place for studying, as well as clean towels and
linen.

Please respect their right for privacy when they are in their room. Always knock and announce yourself before
entering their room. If you expect to enter their room when they are not at home, make this clear on day one.

A Tour of the Neighborhood & Local Transit

Please ensure that your student has proper directions to and from their school and to any local attractions or
meeting place, if they are going out with friends or on a school outing.

Please show your student the route (in both directions) between your home and their school before they start
classes on the first day of school.

Many hosts give their students a note of the bus number and route; you might also let them know how to use
a public telephone and to dial 911, in the event of a personal emergency. If you are unable to show your
student to their school before their first day and cannot arrange anyone else to help, please contact CHN for
assistance.

If your student is part of a short-stay group, you may be required to drive (or accompany them by bus) to and
from school. Your CHN representative will discuss this with you.

Household Rules
All of the rules or guidelines that apply to your Each host must ensure that their student understands
family members will also apply to your student. You and respects their house rules and guidelines. If you
set the curfew, dinner times, etc. – life should go on are having difficulty doing so, please contact us for
as usual with your new guest. It is often beneficial to assistance.
have a full family meeting to go over the house rules
at the beginning of each students stay.
Rules & Customs
As soon as you feel it is appropriate,
please explain your household
routines. Please touch on:
• Keeping their bedroom and
bathroom tidy;
• Assisting with daily chores
(cooking, washing dishes);
• Where food can or cannot be
eaten;
• Doing laundry;
• Curfew for your children (if
any);
Norms of lengths, frequency,
• Pocket Money & Valuables
and time of showers and baths
(students must be permitted to
shower for at least 10 minutes
but we agree with limits such as
20 minutes);
• Your smoking (or non-smoking)
policy;
• Limits on TV/stereo/DVD
Player and the use of other
family property;
• Family schedules, including
bedtime hours;
• Notifying family of
whereabouts and guests etc.
Please also let your student know
practical matters such as where they
can store their luggage, where they
should leave shoes, and so on.
For all students in high school
programs (even if they are over the
age of majority), we ask that you
uphold the following rules in Telephone & Internet
addition to your household customs:
• Notifying family of
whereabouts and guests etc.
• Students must not be left
unsupervised overnight. If you
require respite care for your
student, please notify CHN.
• All students are expected to be
home before 9:00 p.m. on school
nights.
• Students must observe weekend
curfews (Friday and Saturday):
- Grades 6-8: 9:00 p.m.
- Grade 9: 10:00 p.m.
- Grade 10: 11:00 p.m.
- Grade 11: 12:00 a.m.
- Grade 12: 01:00 a.m.
• Hosts have discretion with
student curfews, and can
make exceptions when
desired;
• No smoking or purchasing of
cigarettes;
• No drinking; and
• No driving of motorized
vehicles.
While many students are
experienced travelers who are
savvy with money, some are not.
Students are normally advised not
to bring or display a lot of cash. If
the student is here for a long stay,
we recommend that you please
help them set up a bank account at
your local bank. Please do not make
loans to your student. Please notify
CHN if you sense that your student
is short of funds; we will contact
their parents about their finances.
Please make sure your students put
their valuables (e.g. Passport) in a
safe place. It is a good idea to make
a photocopy of important
documents (passport, insurance
papers, etc.).
Please provide reasonable use of
the phone for local calls. To avoid
any complications over payment, it
is quite reasonable to expect your
students to purchase a calling card
for long distance calls, which are
available in convenience stores.
Your students will expect Internet
access in the home, there is no extra
fee charged to them or paid to the
host family for internet service.
Many students bring their own
computers and cell phones.
While CHN discourages hosts
from sharing their computers,
we do require every host to
provide high-speed access for
students’ personal computers by
way of an account with a
minimum of 25 GB of available
bandwidth. “Bandwidth” refers
to the amount of data sent to and
from your home over the
Internet.
We advise hosts to monitor the
kind of activity their students
engage in online and on their
phones, and to discuss online
habits together. Downloading
movies, watching television
shows online, chatting with
friends, and playing video
games can all be done safely,
lawfully and, in healthy
moderation, can offer benefits.
However, each of these activities
can also create headaches for
students and hosts alike if
approached carelessly.
Be aware that most Internet
service providers (ISP) in
Canada now bill user accounts
according to how much
bandwidth their home uses and
the fees for exceeding these
limits can be steep. However,
many of our students come from
countries where bandwidth
limits and over-usage fees do not
exist. We ask for your patience if
students are initially inclined to
use the computer or phone a lot,
and we offer strategies to curb
over-usage and overage fees.
We encourage hosts to set
reasonable limits on Internet
usage regarding the amount of time students family:
spend online, appropriate hours of the day to be
online and texting, and appropriate online • Streaming video (in reasonable amounts)
activities. In order to support you in setting and • Online gaming
communicating these reasonable limits, CHN has • Downloading music or other media
produced the Internet Usage Guide for Students,
which contains guidelines found below. Please C) The following activities are prohibited under
review these guidelines with your students. the CHN Student Participation Agreement:
(Please be aware these guidelines were written with
• Downloading pirated software or media
minors in mind, and that they may apply differently
• Accessing adult content
to adult students.)
• Gambling
Online Activity • Spending excessive amounts of time online
(more than 2 hrs of recreational activity
A) We encourage students to make use of their daily)
time online for the following: • Other activities that consume large amounts
of bandwidth
• Research, homework or other academic
work Students who routinely spend more than 2 hours
• Keeping in touch with family and friends at per day engaged in online recreation (social
home media, messaging, etc.), or whose activities (see
• Keeping in touch with friends in Canada A and B) consume excessive amounts of
bandwidth resulting in overage charges, will be
B) The following activities are permitted only asked to contribute financially to their host’s
when they are lawful, undertaken after all internet bill.
academic work is up to date, and if they do not Students engaging in behavior prohibited above
unduly interfere with time spent with the host (see C) will be subject to disciplinary action
Bandwidth
 Usage
 per
 Activity
 
 

Activity     Average  bandwidth  per  activity  

One  hour  of  text-­‐based  IM  chatting  on  AOL  or   0.01  MB  
another  IM  client  

Seding  one  e-­‐mail  via  Webmail,  Gmail,  etc.   0.2  MB  if  e-­‐mail  is  plain  text  with  
no  attachments  

Uploading  a  photo  to  Flickr   Less  than  1  MB,  if  the  photo  is  
resized  to  1024  x  768  
Downoading  a  three-­‐minute  song  from  iTunes,   2-­‐5  MB,  depending  on  the  song  
Amazon,  etc.   and  encoding  quality  

Watching  a  fime-­‐minute  video  clip  from  You  Tube   5  MB  (1  MB  per  minute  on  
average)  

Using  video  chat  on  Skype  for  15  minutes   2.7-­‐14.4  MB  

Watching  a  two-­‐hour  streaming  movie  from   2  GB  at  640  x  480  resolution  
Netflix,  iTunes,  Amazon,  Hulu,  etc.  

Source: University of Texas Information Technology Services http://www.utexas.edu/its/help/wireless-and-wired-public/403

outlined in the Student Participation Agreement. In
situations where there are overage charges or
disciplinary action warranted, please consult your
local Relationship Manager.
Other Internet Tips
We encourage our hosts to be informed and
proactive consumers when it comes to their home
Internet service:
A) Talk to your ISP about your bandwidth
restrictions. They may be able to help you manage
your account with services such as notifications
when your usage reaches 50% of your monthly
bandwidth availability.
B) Consider purchasing a router with advanced
features. Belkin, Linksys, and D-Link all offer routers
with timers, bandwidth trackers, content filters, and
tools for identifying which computer in your
network is accessing particular websites. Note that
your ISP cannot provide these services due to
privacy concerns.
while you’re away, please ensure that:
• you are away for 3 nights or less;
• you leave prepared (home made) dinners for
your student for each night and other food
according to the meal plan;
• your student knows how to reach you in case
of an emergency; and
• you have adequate home insurance (necessary
for all homestay arrangements).
•
Do not travel with your student across the
Canadian border. Some students do not have the
necessary documentation or visas and may be
refused entry or re-entry.
Students in high school programs are not allowed
to travel on their own out of your town, except
with the written permission of their parents.
Please contact CHN if a student under the age of
majority wishes to travel outside your town, even
if it is with their school.

C) Skype is a great application for students to keep in

touch with home. The chat mode and audio-
conferencing do not use a lot of bandwidth.
However, if students use Skype’s video-conferencing
option heavily, or if they remain signed in while they
are not home or using the application, then Skype
can eat up a lot of bandwidth.

Visitors & Travel

CHN recommends that students not be permitted to

have overnight visitors, regardless of whether or not
they offer to pay. Students in a high school program
are not permitted overnight visitors unless you
Fact: In a typical year, more than 90% of our
have approved a sleepover with friends of the same
students rate their homestays as satisfactory or
gender. If you have to go out of town and cannot
better; many say they love their hosts and don’t
take the student with you, please notify CHN and
want to go home! Of the less than 10% who
we will help you make arrangements for respite
care. Also, if you are planning a family vacation and
request a move, most have allergies or food
your student is not able or invited to go, please notify restrictions they failed to tell us about. Of the
CHN as soon as you can, so respite arrangements can fraction of students moved for personal reasons,
be made. less than 1% request a second change.

If your adult student doesn’t mind being left alone


The essence of the homestay
experience is sharing your life with
your student, from meal times to
family outings.
Meals
Meal plans vary depending on the age
of the student, and the program
offered by the school. The homestay
family is expected to provide the
meals according to the program
requirements, as follows:
• Full Board: Breakfast, Lunch, and
Dinner;
• Half Board: Breakfast and Dinner.
At breakfast, students can prepare
their own meal; but some hosts prefer
to prepare breakfast for their student.
In either case, be sure they know
where the food is kept and what
options are available. Breakfast
should include a combination of the
following:
• Protein, such as yogurt, cheese,
eggs, peanut butter or cereal with
milk;
Sharing Your Life
• Fruit;
• Bread or a muffin; and
• A beverage such as milk,
juice, tea, or coffee.
On weekends, families tend to
have more time and offering a
hot breakfast such as eggs,
pancakes, bacon/sausages/ham,
bacon/sausages/ham, waffles
etc. are often appreciated by the Dinner is prepared by the host.
student.
For students on the lunch
program, hosts have the option of Customs section of this guide.
showing the student where the
lunch foods are, and how to
prepare their meal. Many
students have never prepared
lunch by themselves, so please be they must let you know if they
patient in showing them how.
Some hosts like to prepare lunch
and provide it to the student each evening. Dinner should be a well-
day. Many cultures are not
accustomed to eating sandwiches
every day for lunch and these
students will appreciate variety.
Students who have access to a
microwave in their school
lunchroom can take leftovers
from dinner the night before (in a
plastic container). A thermos can
help students who can’t reheat
their food at school. A packed
lunch should consist of
sandwiches with a protein,
vegetable and/or fruit, a snack
and beverage.
Make sure your student is aware
of the time dinner is served as
mentioned in the Rules and
Sitting together at dinner is a
great time for students and hosts
to share conversation. Make sure
your student understands that
will be late for dinner, or if they
are not having dinner on a given
balanced meal, consisting of:
• Meat or vegetable (legumes,
tofu, eggs, etc.) protein
source;
• Vegetables and/or salad;
• A carbohydrate such as rice,
potatoes or bread; and
• A beverage.
Fast food/take-out dinners such
as hamburgers, pizza, etc. are
acceptable on an occasional basis
only (no more than once a week).
Serve your usual fare, but please
take note of what your students
are eating. They may be too
embarrassed to let you know if
there is something that they don’t
like! It may be hard to know what
your student likes and dislikes,
but by asking specific questions
or taking them along on a
shopping trip you will learn a lot.
Be sure to ask your student if they
have any food allergies or medical conditions that
you need to be aware of.
If you would like your students to help
themselves to food and drink, please make sure
that they understand this and show them where
they can find specific foods, such as snack food,
cereal, and so on. If you leave them to find food
themselves, they may wait to be offered
something every time.
“Comfort foods” can go a long way for world
travelers! You might want to buy your student
something familiar from home from time to time. If
you’re feeling adventurous, you might consider
asking your student to dinner at a restaurant serving
cuisine from their country.
Conversation

Not surprisingly, students are often apprehensive and insecure about expressing themselves in English.
Please be patient and ready for misunderstandings!

Our students have come to Canada to become more confident and assertive in English, and they need (and
expect) to be able to practice what they learn at school at home, with their host families.

Keeping Language Practice Fresh

Language practice can take many forms. You may find it helpful to include your student/s in as many
simple daily activities as possible, You might also consider the following suggested activities:

• Play card/board games (ask them to teach you one);

• Help students to plan their outings;
• Watch TV programs that stimulate conversation or sharing of ideas;
• Run errands together (a trip to the grocery store can be an interesting event for many students and
helps you to discover their favorite foods);
• Have an occasional picnic, instead of staying in;
• Plan future activities together and mark them on the calendar; students like to know their family plans
to do things with them.

Techniques for Mutual Understanding

There are a few simple techniques to employ and traps to avoid in facilitating communication with your
student:

• Encourage your students to talk about themselves with open-ended questions like “What sports do you
enjoy?” or ‘Tell me about your family.” Avoid yes/no questions.
• Avoid negative questions such as, “You don’t like watching movies?” or “Didn’t you like the lasagna?”
• Avoid asking, “Do you understand?” Students will ordinarily answer, “Yes” for the sake of harmony.
Instead, ask the students to tell you what they think you are saying – as a test for you, not for them!
Begin by asking for help, saying, “Help me please; tell me what you think I said.”
• Separate your words.
• Speak English at all times. If you are a multilingual family, and you must speak another language in
front of your student, please translate what you’ve said, out of courtesy and respect of their confusion
 (and possibly to avoid hurt feelings or misunderstandings).
• Use idioms and slang, but explain them, Your student will have their fill of grammar lessons at school.
They will often look to their host family to learn how Canadians “really” speak.
• Speak slower, not louder, if your student doesn’t understand. You can also try rephrasing the same
ideas using different words.
• Use charades, pointing, and body language!
• Write items down for the student – often their reading skills are better than their listening skills.
• Use Google to translate a word or phrase.
• Above all: smiles, laughter and genuine warmth are known and understood in all cultures. You may
be surprised at how far these expressions will go in avoiding and easing misunderstandings.
• If all else fails, please call CHN for assistance! We have interpreters available and can arrange to get
our students extra help at school.

Payments

Host homestay payments are done by direct deposit. The schedule of

payments depends on the student’s program and the school they attend.
If you have any questions about payments, please call your CHN
Representative. Please do not talk about money with your student
or accept money for homestay services directly from them. CHN
takes care of collections and payments so that host families can focus on
hospitality and taking care of their students. Hosts will be advised by
email when a payment is deposited into their bank account.
 Common Challenges: Communication & Happy Compromise
We hope that your time spent with unsure about something, if you network in Canada, and call CHN
the student will be very rewarding feel that your student or your for assistance. You may also wish to
and enjoyable. There may however, family is upset by something, talk have your student call us as well.
be moments when you or they to them. Keep in mind that
encounter problems, Very often, everyone is interested in finding We ask this because we have a lot of
issues that arise are rooted in a lack an amicable solution, and that experience in helping hosts and
of communication, most problems arise because of students. We want to help and can
miscommunication or inability to assumptions and lack of dialogue. only do so if we are aware of the
compromise. situation.
For a second opinion from your
If you experience any problems, By contacting CHN, you are able to
fellow hosts, or to learn about
please try the following helpful what other hosts have tried inprovide us with your perspective
process: directly, which is preferable to
similar situations, visit our online
host discussion forum: second or third-hand information.
1. Speak with your student and When you talk to one of us at CHN,
your family immediately. 2. Call CHN. we can arrange to meet and to talk
about the problem in person, if you
Often, what appears to be a big If the problem cannot be resolved prefer. We can then work out a
issue really isn’t unless it is left by speaking with the student and solution together – one that is to
unattended. On the other hand, one your family, please DO NOT have everyone’s satisfaction.
small incident can snowball into a them call their parents or their
very large problem if nobody talks Agent to complain. Instead, we
about it. Therefore, if you or your encourage you to take advantage
student has a problem, if you are of the strongest homestay support

Persistent Problems & Why a Student Would be Moved

Although it is unusual, it is possible that you may wish
By the same token, we will relocate a student from
us to relocate your student to a new homestay, or that
your home if you or any of your family member:
your student may wish to be relocated as a result of
persistent problems or conflict. In such cases, we will • Fail consistently to provide adequate and/or
offer to help see if a solution can be found, and we will healthy food;
ask to hear your perspective on things, but we will • Neglect the student, by failing to include them
never dispute your request to remove the student. in suitable family activities, or by failing to
When a relocation is requested, we work quickly to pursue constructive communication and
find an alternative homestay. conversation with the student;
• Willfully disrespect the student, either through
CHN is committed to the health, safety, and happiness
lack of consideration or insensitivity toward the
of our hosts and our students. We are objective arbiters
student’s feelings and/or culture;
when conflicts arise. After you and your student have
• Fail to provide a clean and adequately
had the chance to talk about your concerns with each
maintained physical environment;
other and have been reminded of the consequences, a
• Are in unresolved personality conflicts, as a
student may be relocated from your home (and may
family or with your students;
even be sent back to his or her home country) if he or
• Steal your student’s property or;
she is disrespectful toward you or your family or
• Harass your student in any way: emotionally,
refuses to abide by your rules, or behaves in a manner
verbally, physically, or sexually.
inconsistent with our program standards.
Final Thoughts
Almost every difficulty we ever face in homestay has something to do with
Medical
communication. It all comes down to a simple problem: in the first weeks Emergencies
of a homestay (and sometimes longer), your students will ordinarily find it
very hard to express themselves—and to understand you—even when it
comes to simple wants, needs, and feelings.

This may cause a student (and us) to feel defensive, vulnerable,

incompetent, or frustrated. These feelings can all be compounded by a All students have their
student’s limited vocabulary—a student may, without meaning to, sound own medical coverage.
blunt, stubborn, insensitive, or selfish. Worse yet, the student might not
Just to make sure they
want to say anything at all.
are prepared for any
emergency, please ask to
Here are some things to keep in mind:
see their insurance
• The hardest thing for students from some cultures to do is to policies and cards. If
complain. If your student doesn’t feel comfortable expressing herself, they don’t have, or are
she’ll be reluctant to bother you. She may say things are “fine” rather unaware of their medical
than risk insulting you. Make things easier by being patient and being insurance please, notify
as precise as possible. Ask specific questions in order to identify CHN immediately
problems and concerns, about everything from laundry to dinner.

• Sophisticated speech is part of being well mannered, and it is exactly

this sophistication that your student is here to pursue. Be patient if
they aren’t there yet.

• Quiet behavior does not mean that they are not enjoying the
experience, talk to them and see how they’re doing;

• Most students experience some degree of culture shock and

In case of a medical
homesickness. While it is common to see this manifest approximately
emergency, please react
six weeks after the student arrives, it must be said that each person is
as you would with your
different, so there is no panacea. Try to be understanding.
own children or friends.
• The number one rule of thumb for our hosts: when in doubt, contact After you take whatever
us! Please see the following page for contact information for our head immediate action you
office and your local Relationship Manager(s). consider appropriate
(including calling 911),
please call the CHN
CHN Contact Information Emergency line by
dialing our toll-free or
Call us whenever you need to, for more details, or simply to discuss your
any local number and
questions and concerns. We’re here for you!
pressing "1". We will be
In the event of a medical emergency, first call 911. Then, or in the event of there for you!
any other kind of emergency, please call our on-call representative. Please
be aware that the person you reach may not be in your local area. On rare
occasions, an emergency call will go to voicemail. Please leave a message
with your name, the name and nationality of the student, and a number
where we can reach you (with area code) and we will return your call.
 Western Canada Head Office
Toll-free: 1.877.441.4443 Fax: 416.926.3730
Mail: 1031 St. David, Victoria, BC V8S 4Y7
Our Relationship Managers are easy to reach; simply dial your local number and press "2" to speak to
someone in your community.
British Columbia
Vancouver & Area: 778 327 6829
vancouverinfo@canadahomestaynetwork.ca
Victoria: 250 412 3813
victoriainfo@canadahomestaynetwork.ca
Alberta
Calgary, Airdrie, & Cochrane: 403 456 6426
calgaryinfo@canadahomestaynetwork.ca
Camrose: 587 769 0151
battleriverinfo@canadahomestaynetwork.ca
Edmonton: 780 328 6479
edmontoninfo@canadahomestaynetwork.ca
Grande Prairie: 587 771 0120
grandeprairieinfo@canadahomestaynetwork.ca
Jasper & Hinton: 1 877 441 4443
jasperinfo@canadahomestaynetwork.ca
Lethbridge: 587 787 0973
lethbridgeinfo@canadahomestaynetwork.ca
Red Deer: 403 754 5562
reddeerinfo@canadahomestaynetwork.ca
Saskatchewan
Saskatoon: 306 667 3825
saskatooninfo@canadahomestaynetwork.ca
Regina & Moose Jaw: 306 205 1123
reginainfo@canadahomestaynetwork.ca
Manitoba
Winnipeg: 204 202 1557
winnipeginfo@canadahomestaynetwork.ca
Ontario
Barrie: 705 481 7571
simcoeinfo@canadahomestaynetwork.ca
Belleville: 613 771 3211
bellevilleinfo@canadahomestaynetwork.ca
Brockville: 613 341 3029
brockvilleinfo@canadahomestaynetwork.ca
Cornwall: 613 937 2573
cornwallinfo@canadahomestaynetwork.ca
Guelph: 519 827 2123
guelphinfo@canadahomestaynetwork.ca
Eastern Canada Head Office
Toll-free: 1.877.441.4443 Fax: 416.853.0924 or
613.693.0878
Ontario continued...
Hamilton & Burlington: 289 426 5042
hamiltoninfo@canadahomestaynetwork.ca
Kingston: 343 477 1334
kingstoninfo@canadahomestaynetwork.ca
Kitchener & Waterloo: 519 489 7051
kwinfo@canadahomestaynetwork.ca
London: 519 914 1804
londoninfo@canadahomestaynetwork.ca
Ottawa: 613 686 6764
ottawainfo@canadahomestaynetwork.ca
Peterborough: 1 877 441 4443
peterboroughinfo@canadahomestaynetwork.ca
Sudbury: 705 479 2314
sudburyinfo@canadahomestaynetwork.ca
Thunder Bay: 807 333 0771
thunderbayinfo@canadahomestaynetwork.ca
Toronto & Area: 416 926 0355
torontoinfo@canadahomestaynetwork.ca
Windsor: 519 916 5290
windsorinfo@canadahomestaynetwork.ca
Quebec
Montreal: 514 907 0028
montrealinfo@canadahomestaynetwork.ca
Quebec City: 418 522 2207
quebecinfo@canadahomestaynetwork.ca
New Brunswick
Fredericton: 1 877 441 4443
frederictoninfo@canadahomestaynetwork.ca
Saint John: 1 877 441 4443
saintjohninfo@canadahomestaynetwork.ca
Prince Edward Island
Summerside: 902 315 0214
peiinfo@canadahomestaynetwork.ca