Jakarta, 8 Apr 2020

To : Whom it May Concern

CLARIFICATION LETTER

Dear Sir or Madam,

PT. Kayreach System as a Reseller & Integrator Partner for Zoom Video Communications in
Indonesia would like to inform :
Zoom Response on Video On Concern - 8 July 2019
https://blog.zoom.us/wordpress/2019/07/08/response-to-video-on-concern/
Zoom Response on Zoom Bombing - 20 Mar 2020
https://blog.zoom.us/wordpress/2020/03/20/keep-the-party-crashers-from-crashing-your-
zoom-event/
Zoom Response on Facebook SDK leaks - 23 Mar 2020
https://blog.zoom.us/wordpress/2020/03/27/zoom-use-of-facebook-sdk-in-ios- client/
Zoom Response on Encryption - 1 Apr 2020
https://blog.zoom.us/wordpress/2020/04/01/facts-around-zoom-encryption-for-meetings-
webinars/

Zoom Response on Windows that malicious party could use UNC links to leak a user’s
hashed password – 2 Apr 2020
Version 4.6.9 (19253.0401)
https://support.zoom.us/hc/en-us/articles/201361953-New-Updates-for-Windows
Zoom Privacy Policy
https://blog.zoom.us/wordpress/2020/03/29/zoom-privacy-policy/ &
https://zoom.us/privacy?zcid=1231

We want to emphasize that :

• Zoom does not sell our users’ data.

• Zoom has never sold user data in the past and has no intention of selling users’ data
going forward.
• Zoom does not monitor your meetings or its contents.
• Zoom complies with all applicable privacy laws, rules, and regulations in the
jurisdictions within which it operates, including the GDPR and the CCPA.

A Message from Zoom to Our Users

https://blog.zoom.us/wordpress/2020/04/01/a-message-to-our-users/
Response to Research From University of Toronto’s Citizen Lab - 3 Apr 2020
https://blog.zoom.us/wordpress/2020/04/03/response-to-research-from-university-of-
torontos-citizen-lab/
Video service Zoom taking security seriously: U.S. government memo
https://www.reuters.com/article/us-zoom-video-commn-privacy/video-service-zoom-taking-
security-seriously-u-s-government-memo-idUSKBN21P2RD
Everyone talks about zoom lately. there is record showing that more than 1.7K new domain
registered related to zoom. which means cyber criminals are making up some fake zoom
domain to phish for ignorant users.
Also despite of zoom promising the privacy practices, there are constantly new vulnerabilities
being discover and we advise to frequently update the patches as soon as it becomes
available to make sure no one can exploit the vulnerabilities
https://thehackernews.com/2020/03/zoom-video-coronavirus.html?m=1

Zoom isn’t Malware - Amit Serper, VP Security strategy and principal security researcher,
Cybereason.
https://medium.com/@0xamit/zoom-isnt-malware-ae01618e2046

In addition to securing the meeting, we would like to recommend some of security

feature that can be enable, or contact support@kayreach.com for further assistance.