Packet Tracer – Troubleshooting Enterprise Networks 1 (Instructor

Version)
Instructor Note: Red font color or Gray highlights indicate text that appears in the instructor copy only.

Topology

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Packet Tracer – Troubleshooting Enterprise Networks 1

Addressing Table

Device Interface IP Address Subnet Mask Default Gateway

S0/0/0 10.1.1.1 255.255.255.252 N/A

R1
S0/0/1 10.3.3.1 255.255.255.252 N/A
G0/0 192.168.40.1 255.255.255.0 N/A
G0/1 DHCP assigned DHCP assigned N/A
R2
S0/0/0 10.1.1.2 255.255.255.252 N/A
S0/0/1 10.2.2.1 255.255.255.252 N/A
G0/0.10 192.168.10.1 255.255.255.0 N/A
G0/0.20 192.168.20.1 255.255.255.0 N/A
G0/0.30 192.168.30.1 255.255.255.0 N/A
R3
G0/0.88 192.168.88.1 255.255.255.0 N/A
S0/0/0 10.3.3.2 255.255.255.252 N/A
S0/0/1 10.2.2.2 255.255.255.252 N/A
S1 VLAN 88 192.168.88.2 255.255.255.0 192.168.88.1
S2 VLAN 88 192.168.88.3 255.255.255.0 192.168.88.1
S3 VLAN 88 192.168.88.4 255.255.255.0 192.168.88.1
PC1 NIC DHCP assigned DHCP assigned DHCP assigned
PC2 NIC DHCP assigned DHCP assigned DHCP assigned
PC3 NIC DHCP assigned DHCP assigned DHCP assigned
TFTP Server NIC 192.168.40.254 255.255.255.0 192.168.40.1

Background
This activity uses a variety of technologies you have encountered during your CCNA studies, including VLANs,
STP, routing, inter-VLAN routing, DHCP, NAT, and PPP. Your task is to review the requirements, isolate and
resolve any issues, and then document the steps you took to verify the requirements.

Requirements
VLANs and Access
 S2 is the spanning-tree root for VLAN 1, 10, and 20. S3 is the spanning-tree root for VLAN 30 and 88.
 The trunk links connecting the switches are in native VLAN 99.
 R3 is responsible for inter-VLAN routing and serves as the DHCP server for VLANs 10, 20, and 30.
Routing
 Each router is configured with EIGRP and uses AS 22.
 R2 is configured with a default route pointing to the ISP and redistributes the default route.
 NAT is configured on R2 and no untranslated addresses are permitted to cross the Internet.

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Packet Tracer – Troubleshooting Enterprise Networks 1

WAN Technologies
 The serial link between R1 and R2 uses Frame Relay.
 The serial link between R2 and R3 uses HDLC encapsulation.
 The serial link between R1 and R3 uses PPP with CHAP.
Connectivity
 Devices should be configured according to the Addressing Table.
 Every device should be able to ping every other device.

Troubleshooting Documentation

Device Problem Solution

R1 R1 and R2 are not forming an adjacency interface Serial0/0/0

encapsulation frame-relay

R1 Username and passwords are incorrect username R3 password 0 ciscoccna

R2 TFTP Server cannot ping the Outside interface g0/0

Host no ip nat outside
ip nat inside
interface g0/1
ip nat outside
R2 Default route is pointing to the incorrect no ip route 0.0.0.0 0.0.0.0 g0/0
interface ip route 0.0.0.0 0.0.0.0 g0/1
S1 Native VLAN mismatch interface range fa0/1-4
switchport trunk native vlan 99
S2 This switch is not the root bridge for spanning-tree vlan 1,10,20 root primary
VLANs 1, 10, and 20
S3 The PCs do not pull a DHCP address interface g0/1
switchport mode trunk

Verification Documentation
Capture output from verification commands and provide documentation proving that each of the requirements has
been satisfied.
Instructor’s Note: The answer key for this section is left blank because there are many ways to verify the
requirements.

Suggested Scoring Rubric

Packet Tracer scores 60 points. The troubleshooting documentation and instructor verification is worth 40 points.

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