Académique Documents
Professionnel Documents
Culture Documents
Dealer Development | Compliance & Business Development | Channel Enhancement | Sales & Marketing
SUMMARY
Business-oriented senior management professional offering over eight years of experience with a strong background in
Dealer Development, Business Development, Channel Management, Incentive Management, Training Management, Dealer
Human Resource Management & Team Management
Proven track record of identifying opportunities, developing focus and providing tactical business solutions
Adroit in driving business promotional scheme that creates new business wins and pipeline adds at meeting or exceeding
established territory and organizational sales & distribution goals
Expertise in administering the operation pertaining Dealer Development, Business Development and Channel Management
for achieving consistent increase in dealer network
Proficient in planning the launch of new incentive scheme for dealership and dealership sales team & designing the right
marketing strategy
Skilled at implementing marketing strategies, sustaining efforts for sales generation and resolving operational issues &
issues ensuring high levels of customer satisfaction by providing precise Dealer Human Resource Management
Competent in public relations planning, training enhancements, training course portfolios and promotional campaigns to
accelerate sales growth by achieving desired business goals
Dexterously facilitating management and various departments with detailed reports to support in making business
decisions and controlling expenditures
Demonstrated leadership/communication/analytical/organizational skills in mentoring, giving feedback, building morale,
implementing initiatives and providing recommendations on dealer enhancements
Cognizant with Windows Operating System, MS- Office Suite &
o Analytical Tool : Minitab and Basics of R
o Presentational Skill : Basic + Infographics
o Platform Handling : Moodle based LMS (Learning Management System)
o Database : MS-Access
o Applications : Photoshop & Flash
SKILL SET
Dealer Management Incentive Management Training Management
Budget Management Brand Promotion Business Operations
Vendor Negotiations Business Development Manpower Acquisition
Strategy Management Documentation/Reporting Skills Sales and Marketing
People Management IATF Audit Management Team Management
Negotiation and Persuasion Skills Vendor Relationship Management Dealer Human Resource Management
Brand Awareness Contract Management Dealer Retention Management
PROJECTS HANDLED
Completed project in GSRTC Workshop during Diploma
Completed a Project on Digital Twin Spark Ignition System (DTSI) during BE
EDUCATION
Bachelor of Engineering in Automobile Engineering from A. D. Patel Institute and Technology, Sardar Patel
University, Gujarat, India 2011 – 7.6 CPI
Diploma of Engineering in Automobile Engineering from Parul Institute and Technology, Technical Examinations
Board, Gujarat, India 2008 – 75%
LANGUAGE SKILLS
Proficient in English, Hindi & Gujarati
WORK EXPERIENCE
Designation Organization Duration
Deputy Manager Mahindra & Mahindra Ltd. (Truck & Bus Division) Aug 2015 - Present
Assistant Manager Mahindra & Mahindra Ltd. (Truck & Bus Division) Aug 2012 - July 2015
Graduate Engineer Trainee Mahindra & Mahindra Ltd. (Truck & Bus Division) Aug 2011 - July 2012
RESPONSIBILITIES
Deft at implementing of Sales & Service processes through Dealer Induction Training Program
Professionally handling Portfolio management of Developing Product & Sales training modules on Moodle based LMS
Established skilled manpower at dealership by conducting quiz, zero DSE training, train the trainer programs
resulting in smart selling
Extending support to dealerships by giving third party manpower
Maximized dealership network by rendering exhaustive, quick and adequate services for resolving inconsistencies
Looking after the operations of the dealer development, incentive management & manpower management
Managed incentive management for achieving a consistent increase in dealer manpower satisfaction
Established strategic alliance / tie-ups with reliable vendors, resulting in smooth incentive disbursal and manpower
recruitment
Monitored dealer operations & operational activities; implemented strategies to maximize dealer sales &
collections and achieved a desired increase in dealer business & involvement
Submitted accurate and timely forecasts that were aligned with dealer retention by using data analytics
Enhanced business & market penetration by studying district wise competition network presence & collaborating
with local dealers / distributors for ensuring the achievement of established targets
Mapped business potential hubs & identified profitable markets for the company’s products through Micro Market
Segmentation
Developed & appointed new dealers to expand product reach in the market
Collaborated & coordinated with dealers for developing secondary sales & service network to enhance the market
share of the organization & rendering seamless support to the customers
Extending support to corporate legal team by giving necessary evidence
Developed & monitored dealer health through dealer risk analysis and dealer profitability analysis
Professionally handling Portfolio management of dealer incentive & dealer sales team incentive
Established an empire of business excellence in the department
ACHIEVEMENTS
At Mahindra & Mahindra Ltd. (Truck & Bus Division), Pune, India
Qualified for Mahindra Green Belt Certificate, the only officer from Sales & Marketing, for completing project on
Dealer Risk Analysis by using QC Story Methodology
Qualified for Mahindra Yellow Belt Certificate for completing project on Improving DSE Productivity by using QC
Story Methodology
Developed & implemented dealer induction program to handhold new dealers
Developed & implemented online incentive disbursal system for dealer sales team
Successfully established new Moodle based learning management system for training enhancement
AVAILABILITY
Willing to relocate immediately/possess no bond with the current employer