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Healthy IR in businesses is of great importance for increasing productivity. Industrial

Laws has played a crucial role in shaping Industrial Relations of this country.

I would not like to go in to the journey of court's past judgements from where

reinstatement of workers, who participated in an illegal strike to validation of

threatening and abusive language by a worker to his superior, took place, but it will

be imperative to mention here the sharp change in judicial thinking in recent past. No

doubt It has come through after long time but judicial system has underlined the

need of discipline and efficiency to improve productivity and come heavily on errant

workers.

We are fastly travelling in 21st Century. A century of knowle dge management and

technology. To my mind, better understanding, negotiation in good faith, productivity

related wage increase, fixed team appointments, proactive approach of workers and

unions, better work environment and work culture would be new dimensi ons of good

IR in 21st Century.

Before we further move forward, one has to remember that the coming time will

mainly centred around 4C i.e. customer, cost, competition and care for MAN,

Therefore, we may anticipate what sort of spectrum may emerge in futu re for Indian

industries in the changing environment. We should remember that protected

economy is the song of past days and free economy with divergent forces has

started making its feel at this stage. And as consequence of it, certain things are

likely to happen and let us glance at them.

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The population of the country is now more them 100 cores. Unemployment which is

acute today will further be aggravated leading to a large unskilled population who

cannot be employed in industries which may need more and more qualified, skilled

and technical hands. Automation, mechanisation, robotisation etc., will greatly

reduce demand for unskilled while creating short supply of trained and experienced

hands. MNCs and big business houses and corporate bodies will compet e acquiring

the cream of the country while a large number will be flying out of the country for

better career opportunities abroad. Downsizing the industries and gradual reduction

in industrial employment even seen in the recent past can lead to grave

unemployment problem and labour unrest adversely affecting industrial growth and

economy of the country. But worker profile will be different who will require all care

and attention to work in competitive and challenging environment.

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èur HR managers at all levels will have to earn ³credibility´ as professionals par

excellence. They must humanise industry in their own limited sphere of

professionalization. Let them open a new chapter of Human Resource Management

(HRM) by knocking out the legalistic framework, Let them have this mindset, this

philosophy of man-management, and this sense of directness in HR management as

µprofessionals' in pursuit of excellence. They have to be the human engineers in the

final analysis.

For maintaining, good IR, in future, resp onsibility should be shifted from HR Manager

to line manager. It has to start from selection. People should be raw talent,

Expectations must be set, organisation has from these people, not by setting out the

steps they must take, but by communicating the end result that they must ensure.

Individuals have to be strengthened and putting them at right fit for their talent. HR

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Manager should train line manager for this new role and arm them with HR tools so

they could contribute effectively in keeping good IR a nd develop HR. And above all,

you need to create a better workplace, so that employees are highly engaged in their

work. Engaged employees treat organisation's concerns as their own, because they

identify them closely with the company. The result is higher productivity, better

reward for people and of course good IR and HRD.

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