POSITIVE ATTITUDE

WHAT WE WANT TO BE
 SUCESSUL
 FAILURE
 QUALIFICATION FOR A SUCCESSFUL PERSON:
Commitment
Loyality
Integrity
Innovative
Cautions
Competitive
Team Player
Leadership
Hospitality
Effective
Decision
Flexible
Discipline
Communicator
Resourceful
Visionary - Ability to see without active illusion
Motivated
Solution focused
 When a person says I can’t do

I can’t do I don’t want to do

Training He doesn’t bother - Attitude

 CAN WE SAY THE
ATTRIBUTES OF A
SUCESSUL PERSON

ATTITUDE
 •DEFINATION OF SUCESS
 Success does not mean the absence of
failures,it means the attainment of ultimate
OBJECTIVE.
 It means WINNING the War, not all the battle
Edwin C Bliss
 SUCCESS MEANS DIFFERENT
THINGS TO DIFFERENT PEOPLE
SUCCESS IS A PROGRESSIVE REALISATION OF WORTHY GOODS

Quality value system Feelings Continuous

SUCCESS IS MEASURED BY=>

*RESULTS ACHIEVED
*BENCHMARK
*SENSE OF ACHEIVEMENT
*RECOGNITION
TRUTH IS UNIVERSAL

NOTHING IS RIGHT OR
WRONG – YOUR THINKING
MAKES IT!!
FOUNDATION OF SUCESSFUL
ORGANISATION

TOTAL QUALITY PEOPLE

 ATTRIBUTES OF TQP
 CHARACTER
 INTEGRITY
 GOOD VALUES
 POSITIVE ATTITUDE
WE INDIANS DON’T HAVE
MONEY PROBLEM BUT
PROBLEM OF
CREDITABILITY!!
 ARE YOU WILLING TO
WORK MORE THAN PAID

OFF?!
GIVE MORE THAN YOU GET
TO YOUR =>
*FAMILY
*ORGANISATION
*COUNTRY
Factors affecting our attitude:

* Environment
* Experience
* Education
FACTORS DETERMINE OUR ATTITUDE
3E’s
*ENVIRONMENT

Home: Positive & negative influences

School: Peer pressure
Work: Supportive or over critical
Media: Television, Newspaper, Magazine, Radio.
Cultural background
Traditional background
Social environment
Political environment outcome
 *EXPERIENCE

Experience with events & people. Our behavior

changes according to our experiences with people
& events in our life. If we have a positive
experience with a person, our attitude
toward him becomes positive & vise versa.
*EDUCATION

- Formal
- Informal
 People with positive attitude :

- Caring
- Confident
- Patient
- Humble
- High expectation of themselves & others
- Anticipate positive outcome
GOAL IS A DREAM

*With a deadline
*Clear goal
*Clear plan of action
MOST PEOPLE SPEND TIME ON
PLANNING VACATION OR
PARTY NOT ON GOAL
SMART- GOALS /TARGETS
S - Specific
M-Measure
A- Achievable
R- Realize
T- Time Bound
ONE PLANNED MINUTE SAVES
4 Minutes!!
 WHY PEOPLE FAIL

LACK OF:
ABILITY
INTELLIGENCE
OR
LACK OF :
DIRECTION
DESIRE
DEDICATION
DISCIPLINE
A. Demotivating factors in Organisation
* Lack of recognition of function/department.

* Lack of challenge.
* Job monotony.
B. Ways to handle them:

1. Create awareness/usefulness of function

2. Create opportunity & look for opportunities
for satisfaction of customer internal & externa
C. Continuous training:

1. Continuous training.
2. Job rotation with external & internal
sources.
“Winners don’t do different
things. They do things
differently.”
What business we are in today??

We are in the business of putting

smiles on the face of people.
Human can alter their life
by changing their attitude.
 HAVARD STUDY

85% of people gets the job because of attitude

15% of people gets the job because of ability.
Our attitude determines how we
look at things.
Benefits of Positive attitude

- Team work
- Productivity
- Solves problem
- Improve quality
- Congenial response
- Breed loyalty
- Reduces stress
- Increase profits
- Foster good relationship
Consequences of Negative attitude
- Bitterness
- Resentment
- A purposeless life
- Ill health
- High stress level for themselves &

others
*They create a negative
environment at home & work &

become a liability to society.

*They also pass on their negative

behavior to others and future

generation.
 Why people don’t change ?

Because change is uncomfortable.

Regardless of its positive or negative effect

change can be stressful. Some times we get
so comfortable with our negativity, we
don’t want to accept change.
STEPS FOR BUILDING POSITIVE
ATTITUDE =>
*Become aware of the principle
that build the positive attitude
*Desire to be positive.
*Cultivate the discipline and
dedication to practice those
principles
7 STEPS FOR BUILDING POSITIVE
ATTITUDE
STEP - 1: Change focus, look for
positive.

Caution: Looking for positive

does not mean over looking
faults.
STEP - 2: Make a habit of doing
it now
STEP - 3: Develop a attitude of
gratitude.
STEP - 4: Get in to continuous
education programme.
STEP - 5: Build positive self
esteem.
STEP - 6: Stay away from
negative influences.
STEP - 7: Learn to like the
things that need to

be done.
 STEP - 8: Start your day with
one positive thing in the morning.
FEW GOLDEN LINES
I AM RESPONSIBLE FOR MY OWN ACTION.

WE ARE IN THE BUSINESS OF PUTTING SMILE

ON THE FACE OF THE PEOPLE.

SOCIETY IS NOT DESTROYED BY BAD PEOPLE

BUT WHY INACTION OF GOOD PEOPLE.

ANY BEHAVIOUR THAT REWARDED GET

REPEATED.

PRACTICE ONLY MAKES PERMANENT.

WHATEVER WE PRACTICE EITHER COURAGE
OR FEAR.