Académique Documents
Professionnel Documents
Culture Documents
System Requirements
In order to run iSpring Suite, your computer must meet the following system requirements:
Hardware HTML5
iSpring QuizMaker
iSpring Visuals
iSpring Cam Pro
You can watch this short video to get an idea of the newest improvements in iSpring Suite 9:
iSpring QuizMaker
The improved QuizMaker 9 interface allows you to create and edit quizzes and surveys even faster than ever. Below is a list of innovations in
the iSpring QuizMaker 9 test editor.
Updated interface
The updated interface of the editor allows you to work more productively on modern monitors with higher resolution. The workspace is
organized so that the most important functions are always available. Quiz questions are located in the center of the window,and in the
panel on the right you will find the necessary settings and a thumbnail of your slide - all at your fingertips.
Drag-and-drop questions engage users in the learning process, help them to master the topic, and train the skills of employees. Users drag
text boxes, pictures, and shapes, and practice the correct actions in the form of a game. Using drag-and-drop questions, you can create a
simulator for arranging objects or grouping by category.
Improved text editor
The updated text editor allows you to use advanced features for text formatting:
The new built-in equation editor has all the necessary capabilities for creating mathematical and scientific equations and formulas.
Now you can use text blocks and vector shapes when composing questions. To text blocks,shapesandpictures, you can apply formatting
capabilities identical to those of MS Office:
Outline styles
Fill styles
Transparency
Effects (Shadow, Glow)
iSpring Visuals
Working with interactions is no harder than heating up a slice of pizza: just choose a suitable template and fill it with your text and images.
Interactions have a customizable design that’s easy to fine-tune to match your corporate style.
Let’s dive into some examples of how the new interactions will help you present course content and engage learners with a lot less work.
Tabs
This interaction will help you present well-structured content in a compelling way. For example, in a management course, you can explain
how to set SMART goals or describe how a SWOT analysis is conducted.
FAQ
When a new employee starts their onboarding program, they havealotofquestionsoncorporatesoftware, duties of team members, and
payroll. With this interaction, you can create an engaging FAQ that will help newbies get answers fast without distracting employees from
their tasks.
Glossary
Quickly create a glossary of terms, a directory, or a catalog with easy navigation. For example, you can compile a catalog of insurance
products to quickly introduce newbies to this topic. Or, if your company is launching an e-Learning department, create an e-Learning
glossary so that all employees can speak the same language.
Accordion
With this interaction, you can show a call handling procedure, or even organize an online office tour for interns so that they can explore
your office and their future workplaces.
Timeline
This module will show an employee the key events of your company’s history and explain to them how your values were formed. In a
product training course, a timeline will help you present the product development stages to track changes from one version to another.
Steps
This interaction will help you train your employees to act automatically in problem situations. For example, you can use Steps to provide
your tech support with a step-by-step guide on how to dealwithanangryclient,ordescribetheprocedure for dealing with a fire in a general
safety course.
Cyclic process
This interaction will be of help if you create courses on industrial processes and safety. For instance, you can show how part cutting or raw
material processing is performed. With this template, you can show any repetitive process; for example, the Deming cycle, which is a cyclic
decision-making process that is used in quality management.
Pyramid
With this template, you can explain your company hierarchy. Plus, it’s a great template to use in soft skills training to show, for example, the
Minto pyramid principle, which can help people communicate more effectively. Besides the standard pyramid, you can create an inverted
one to present various funnels; for example, a classic sales funnel.
Now you can specify in which direction users will study the pyramid layers.
Circle diagram
In welcome courses, the Circle diagram will help you visualize your brand values or show how your target audience is segmented.
Labeled graphic
This interaction makes it much easier to describe what a complex device or mechanism consists of, show product features, or teach your
employees to work with a new software interface.
Guided image
Draw learners’ attention to details when explaining how the equipment works, or when describing a complex diagram. One more use case
for this template isacourseforsalespeoplewhoneedtovisually present a product to customers.
Hotspot
With this template, you can present a layout of products or components. And if your company sells products online, Hotspot is a great way
to show regions with various shipping options so that managers can answer questions faster. In medical courses, this interaction will help
learners to master the structure of human organs and systems.
Media catalog
Create a catalog to help employees quickly navigate through the products offered by the company. It’s a great template for product training
in the spheres where products can be easily shown visually; for example, if you sell clothes, furniture, devices, or food.
With iSpring Suite 9, you can record two videos at the same time: a screencast and a webcam video. You can show both streams together or
easily switch between them. For example, help new hires to master an intricate app by adding your video comments to a screencast-based
tutorial.
When you record a screencast, iSpring Suite automatically detects when you use hotkeys, click, and type, and adds visual cues for these
actions to the video. You can show your learners how to use hotkeys, explain what each button is for, and teach how to use the app step by
step.
Video-based courses with experts
With the new iSpring video studio, you can bring together videos, voiceovers, and photos, and merge them into a professional video course.
For example, record a video with an expert and support it with text and graphics. Plus, you can pepper your video with helpful insets to
highlight the key points and boost retention.
Now, you can add videos, images, text blocks, and shapes, and edit them on a canvas, just like in PowerPoint. Move and resize all the
objects to find a layout that fits best for your project. For example, expand a video to full screen and focus learners’ attention on a
charismatic instructor; or, hide a talking head video to show key findings on a topic.
Multi-track timeline for audio and video
There’s an unlimited number of tracks, so you can add as many layers as you need. With iSpring Suite 9, you can merge videos from
multiple tracks, add audio, and even show two videos at the same time.
Don’t worry if you cough or misspeak while recording. You can cut out unwanted fragments or merge a video from several clips.
Smooth transitions between scenes
Smooth out the transitions between videos, info slides, and photos. You can adjust transition effects to make the images ripple into videos,
and videos smoothly flow back into images.
You can record a voice narration for the clip right in the iSpring Cam Pro video editor. While recording the audio, the sound will be
automatically normalized and noise will be deleted.
Speeding up and slowing down media
Accelerate and slow down video and audio to synchronize tracks or make the clip more dynamic.
Inserting freeze frames
A freeze frame added to the video clip helps to extend it and synchronize with a separately recorded audio.
You can extract sound from the video clip to a separate trach which you can then edit.
Activating and Deactivating iSpring Suite
It is important to go through the activation process before you start using the product.
Read the iSpring Licensing Policy, which describes the types of licenses that iSpring has developed for different categories of users.
When you purchase a product, you get a license key. Using a license implies the following:
iSpring product copies registered with a Business License cannot be used simultaneously
iSpring product copies are intended for use by only one user
Computers must be owned or controlled by the license holder
The license key provided with a purchase of the product is for a certain number of activations. Please note that if you need to transfer the
product to another computer or reinstall the operating system, you can deactivate your license.
You can start using the trial version of iSpring Suite right away after installation. The trial version of iSpring Suite is the best way to evaluate
all the features of the product. This fully functional version produces content of the same quality as the full version. You can use the trial for
14 days. After the trial period is over, you will need to activate the product with the license key received after purchasing.
Trial Version Limitations
The only limitations of the trial version are a 14-day limit and an evaluation banner covering a part of the presentation area, as you can see
in the picture below.
To start using iSpring Suite without any trial limitations, you need to purchase the product on the iSpring website and activate it.
To start using iSpring Suite without the trial period limitations, you need to obtain a product license and activate it.
Online Activation
Manual Activation
2. If you already have an iSpring Suite license, enter your license key and click Next to proceed with entering Registration Details.
After completing steps 1, 2, and 3, you can choose how to activate the license: quick automatic online activation or offline manual
activation.
Online Activation
The fastest way to activate the license is to go through the online activation procedure. To do it, keep the Attempt to activate my license
online now option checked and click Next. Online activation requires an active Internet connection. It usually takes just a few seconds
to complete the online activation process.
After successful activation, you will see the number of remaining activations and the total amount of the allowed activations for your
license.
Manual Activation
If there is no Internet connection on the computer, or activation via the Internet does not work due the computer's antivirus
software blocking the connection, then you can activate your license offline.
1. Clear the Attempt to activate my license online now checkbox, enter your registration information and click Next.
2. Choose Activate the license manually and click Next.
3. Send a license activation request with your License request code and License key via email to the Support Team. After you
receive the License activation code from the iSpring Support Team, paste it into the corresponding field and click Next. Manual
activation requests are usually processed within one business day.
The activation process should be completed within 3 days after you enter the license key. If the license is not activated within this
period, an evaluation watermark will be added to your presentations.
The license activation binds the product to a given computer and its operating system. As the number of the allowed activations is limited,
you should deactivate a previously activated license if you want to reinstall the operating system or activate the license on another
computer. This way you will not lose your activations.
If you want to move iSpring Suite to another computer or reinstall the operating system on your PC, you need to deactivate the license. You
can either deactivate a license without removing the software from your computer or uninstall and deactivate your iSpring Suite.
Uninstalling iSpring Suite
Activation Wizard
Uninstalling iSpring Suite
To uninstall your iSpring Suite:
Activation Wizard
It is possible to deactivate your license without uninstalling iSpring Suite. Perform the following steps:
1. Launch the Activation Wizard from the iSpring Suite program folder. You can also open the wizard by clicking on the About button
on the toolbar.
4. After successful deactivation, the Activation Wizard will display the number of the remaining activations out of the total number of
activations.
If you want to move iSpring Suite to another computer or reinstall the operating system on your PC, you need to deactivate the license. You
can either deactivate a license without removing the software from your computer or deactivate and uninstall the program.
3.
3. Next, open the Apps & Features tab.
4. Find iSpring Suite 9 in the list of installed programs, click on it, and hit the Uninstall button.
5. The system will notify you that it will be deleted along with all its data. After that, click Uninstall again.
7. The program is removed from your computer, and the license has been deactivated. You can now install iSpring Suite on a new
device.
2.
2. Open an existing course or create a new one.
3. On the toolbar, select the iSpring Suite 9 tab and choose the About option.
4. In the Business License section, click Change License Key.
5. Next, select the Deactivate the license option and click Next.
6. Choose Deactivate my license and again click Next.
7. The iSpring Suite license is deactivated, but not uninstalled from your computer. If needed, reactivate it.
If your license key support an older version of iSpring Suite, download an installer file on the Download Old Versions page.
2. Find the email you received after you purchased the license and copy the license key.
3. Activate the license on your computer. The process will be the same as right after the program purchase.
If, for some reason, you can't download a trial version of iSpring Suite from the website, our employees will gladly send you a direct
download link.
In this case, you will need to figure out the bitness of the operating system installed on your computer. Windows bitness can be 32-bit or 64-
bit.
1. Open the Start menu and click on the Control Panel icon.
3.
3. Next, open the About tab. In the System type field, you will see what the bitness of your operating system is.
To enter another license key or change the registration information please perform the following steps:
1. In the About section of the iSpring Suite toolbar, click the About button from the Help drop-down menu. Click Change License Key
to run the iSpring Suite Activation Wizard.
2. Choose Enter another license key or registration info and click Next.
4. Enter the new name and company name and click Next.
5.
5. After successful activation, the new information will be displayed in the About window.
The Maintenance Plan for any iSpring product includes free minor and major upgrades for one year, as well as access to our expert-level
support by phone, email, or live chat.
After your maintenance plan expires, you can renew it on the iSpring web site.
To update the info about the Maintenance Plan in your iSpring product, run the Renewal Wizard and complete the renewal procedure.
Click Activate Maintenance Renewal in the About window to start the Renewal Wizard.
If you have not purchased a renewal yet, click the Buy renewal now link at the bottom of the window and go to the site to purchase.
After the renewal procedure is completed, the information on the Maintenance Program will be updated in the product, and in particular,
the term of its validity.
When a new iSpring Suite version is released, you will see a notification on the toolbar. The red number indicates how many updates have
been released since the last time you updated. To get started, click the Update button on the toolbar and follow the steps of the update
wizard.
1.
1. In the new window, you will see your currently installed version, the latest version, and a list of improvements and fixes in the
update. Click Install.
5. After installation is complete, click Get started to start using the latest version of iSpring Suite.
Any updates available after your Maintenance Plan expires are available on a trial basis. If your Maintenance has expired, you will
see a notification window. Just click Renew Maintenance on the toolbar to renew your subscription.
Concurrent License
A concurrent license is a software license that is based on the number of simultaneous users accessing the program. iSpring software can
be installed on an unlimited number of computers, but the number of concurrent users cannot exceed the limit specified by the license.
The license server and the iSpring Suite end-user product are installed separately. To get the license server installation file, please contact
an iSpring sales or support manager. You can install the license server either on a server or a computer with the Windows operating system.
1. Start the iSpring Suite License Server installation on your server or computer. To do it, double-click the installation file.
2. Check the box I accept the terms in the License Agreement and click Next.
3.
3. Specify the port number that will allow server-to-client communication. The default port value is 9979. Then click Install. Wait until
the license server installation is complete.
4. After the license server installation is complete, click Launch or open the license management console from the system's start
menu. The License Management Console will open.
5.
5. After that, go to the License tab of the license management console and click Activate license.
6. Now, copy and paste your concurrent key to activate, and click Next.
7. Activate your license online or manually in the offline mode. The activation process is the same for all iSpring products, and is
described in detail in the article Activating an iSpring Suite License.
After installing and activating the license server, you will have access to the iSpring Suite License Management Console. On the Console
tab, you can see a list of the connected users and users waiting to connect. Additionally, you have the option to disconnect any user in the
list to make the software available for other users.
Product Installation and Activation
To install the product on your computer and activate a concurrent license, follow the instructions below:
1. Download the newest version of the product at ispringsolutions.com and install the new version of the product.
2. When the installation is complete, open the iSpring Suite 9 tab in PowerPoint and click Activate on the toolbar.
3. Insert the concurrent license key and click Next. Use the same key that you specified for the License Server activation.
4. Specify the computer name where the License Server is installed. If the client and server parts are both installed on the same
computer, then type in localhost.
5. In the Use port field, specify the same port that you indicated in the Server License Management Console. The default value is 9979.
Click Next.
Your product is now activated. You can start using the iSpring product if there are any available connections (floating licenses) on the
server.
To upgrade from your Business license to a Concurrent license, you need to perform the following steps:
1. Install a new version of the product. Download the latest version at ispringsolutions.com and install it on top of the old version.
2. After installation, open the iSpring Suite product and click About from the Help drop-down menu on the toolbar.
5. Insert the concurrent license key and click Next. Use the same key that you specified for the License Server activation.
6. Specify the name of the computer on which the license server is installed. If the client and server parts are both installed on the
same computer, then type in localhost.
7. In the Use port field, specify the same port that you indicated in the Server License Management Console. The default value is 9979.
Click Next.
7.
Your concurrent license is now activated. You can get started using iSpring Suite if there are any available connections (floating licenses) on
the server.
Starting from version 8.5, iSpring users can join the Customer Experience Improvement Program (CEIP). The CEIP is the ability for all iSpring
users to contribute to the design and development of the products. It has been developed by our experts to gather information about what
functions are useful and important to our users. The collected usage information helps us to improve iSpring product quality, and provide
more compelling features and better usability.
You can start or stop participating at any time. Participation is absolutely voluntary and anonymous. We do not collect or share your
personal information.
How do I participate?
How does it work?
What information is collected?
Will I receive spam if I participate?
How do I participate?
To join the Customer Experience Improvement Program:
You are not required to do anything to send the information to iSpring. The collection of statistics will not in any way affect the
performance of the iSpring product or your computer. If you're working without an Internet connection, the information will be sent when
you get connected to the Internet. Sending usage reports has a minimal impact on your Internet connection.
Information about the system configuration (operating system version, monitor resolution, etc.)
PowerPoint version.
iSpring product feature usage (publishing, narration editor, audio and video recording, etc.)
5. You will return to the Options window, where you will see that statistics collection is disabled.
Please note that a course opened in iSpring Suite 9 or created there from scratch won’t function in iSpring Suite 8. When you open an old
iSpring course in iSpring Suite 9, a backup copy of it will be automatically created, so you can always get back to the backup copy if
something goes wrong.
After clicking on the Update project button, the process of creating a backup copy of the course will start.
As a result, you will receive a new .zip archive, which will be called "(Backup) %Presentation_Name%". The backup is saved in the same
folder as the original project.
Immediately after the backup copy is created, the update process will start to make your course work correctly in iSpring Suite 9.
When your course is updated, you’ll be able to work with it in iSpring Suite 9. If you need to work with the course in iSpring Suite 8, you can
go back to the backup copy, unzip the archive, and open the old course in PowerPoint.
Exporting Presentations
When you export your project, iSpring Suite 9.0 makes a copy of your presentation along with the project folder, which contains narrations,
quizzes, etc. We recommend you export your presentation right after you finish it, as it will enable you to:
3. Next, select the Share iSpring Suite Project option. In order to make a copy of your presentation with the project folder, click on
Export Project. The Export window will pop up.
4. In the Export window, specify a Folder Name and the new Location of the backup folder.
5. Check the Create Zip package option if you want to archive your iSpring project. This will come in handy if you need to send your
project via email.
6. Click Export to copy the PowerPoint presentation and all its resources to the selected location.
7. The Zip package will contain a copy of your presentation with the project folder.