INTERSCHOOL EXAM OF ----MAINTENANCE --------------

LEVEL: SENIOR 5

TERM:1ST

ACADEMIC YEAR: 2014

TIME: 3HOURS

_____________________________________________________________________________

INSTRUCTIONS:

- This exam has three sections: A, B and C

- Section A: answer all the questions (55 marks)
- Section B: choose three section to answer (30 marks)
- Section C: this question is compulsory (15 marks)

SECTION A: ATTEMPT ALL QUESTIONS /55Marks

I. Open questions

1. Define terms below:

a) Computer maintenance
b) Device driver
c) Main memory
2. Outline any four major functions of a processor
3. Give and explain two main parts of BIOS
4. What are the 3 functions of BIOS
5. a)What can you do before disassemble your computer?
b) How would you properly shut down your computer?

6. What are the three main parts of a computer?

7. Give at least five menus of Basic Input Output system
8. Distinguish between cold boot and warm boot
II. Multiple choice questions

9. a) Which of the following is a way to identify which Windows operating system is currently
installed

i. Right click My Computer > Properties

ii. Click on start > Run and type version info/detail
iii. Right click My Computer > Manage
iv. Click on start > Run and type version/info

b) An older printer is connected to a computer using parallel port. Which of the following
connectors is MOST likely used on the computer’s parallel port?

i. DB-50 connector iii. DB-9 pin connector

ii. DB-25 pin connector iv.DB-37 connector

10. a) Which of the following is the local user with the MOST authority on a computer running
Windows XP?

i. BCM user iii. Administrator

ii. Power user v. Network Configuration Operator

b) Which of the following will happen when a user plugs a third-party adapter which outputs
alternating current (AC) directly into a laptop?

i. The laptop will start in Safe Mode

ii. The laptop will start, however it will not charge the battery
iii. The laptop processor will be overclocked
iv. The laptop components will be damaged

11. A technician is about to service a computer. Which of the following steps should they take
first?

i. The technician should disconnect the hard drive to avoid file corruption
ii. The technician should open up the case with a properly sized screwdriver
to avoid stripping the screws
iii. The technician should move the computer to a carpeted area to avoid
impact damage
iv. The technician should put on an anti-static strap to avoid electrostatic
discharge (ESD) damage.

SECTION B: ATTEMPT ANY THREE QUESTIONS /30MARKS

12. List and Explain only five elements of control panel.

13. a.What is meant by Power On Self-Test?
b.Outline any 10 tests done during Power On Self-Test

14. a. Define expansion card

b. Give any 4 expansion cards that can be attached to your computer
c. What are steps to install expansion card

15. a)Give five stage in which windows XP boot process is occurred

b) What are the types of disk configuration?

SECTION C: THIS QUESTION IS COMPULSORY /15 MARKS

16. Describe the following figure:

ANSWER SHEET OF MAINTENANCE SENIOR FIVE TERM I 2014

SECTION A: ATTEMPT ALL THE QUESTIONS /30MARKS

I.Open questions

1.Define the terms below:

a) Computer maintenance: is the way a computer can be maintained and protected from
having any kind of problem.
b) Device driver: it is software which works as an interface between hardware device and
operating system.
c) Main memory: also called RAM. This is a working space of the processor. It is a
temporary memory.i.e it loses its contents when the power is off.(volatile memory)

2. Four major functions of processor

- Fetches an instructions from main memory

-Decodes the instructions
-Executes the instructions
-Correction of the errors in the instructions

3. Two main parts of BIOS

The BIOS is composed of two elements:
1. A DIP (Dual Inline Package) circuit or a memory flash containing the software part,
2. A CMOS circuit (Complementary Metal Oxide Semiconductor) in which are saved the
parameters.

4. Three main function of BIOS

a) It boots the PC by performing all necessary tests (POST) before loading of the Operating
system
b) It the loads the operating system
c) Setup and configuration

5. a) The first thing and most important before the disassembling of the computer is to make sure
that the computer is switched off.
b) Click start button shutdown

6. Three main parts of a computer

a) Central memory
b) CPU(Processor)
c) I/O devices
 7. Five BIOS menus
1. Standard CMOS setup
2. Advanced CMOS setup
3. Advanced Chipset
4. Power Management
5. Peripheral Setup
6. Restore BIOS default values
7. Change Password
8. Hard disk utility
9. Save Settings to CMOS
10. Exit

Or

BIOS of type PHOENIX summarizes these menus as follows:

1. Main
2. Advanced
3. Security
4. Boot
5. Exit

8. Cold boot consists of pressing the switch button on your computer. It means this is said
when your machine was down. But warm boot consists of restarting your machine by
pressing CTRL+ALT+DEL key combination. This is to empty the RAM for good
performance of your system.
II. Multiple choice questions

9. a)i
b)ii
10. a)iii
b)iv
11. iv

SECTION B: ATTEMPTY ANY THREE QUESTIONS /30MARKS

12. Control panel elements:

1. Add or remove program: install or remove and windows components.
2.User accounts: change user account settings and password for people share this
computer.
3. Date and time: set date and time and time zone for your computer
4.Keyboard: customize your keyboard setting, such as the cursor blink rate and
the character repeat rate.
 5.Display: change the appearance of your desktop, such as background, colors,
font sizes and screen resolution.
13. a) POST is the test done when the computer boots, where BIOS performs a check on
all of the computer’s hardware by making the inventory of the present materials in
the computer in order to verify its good working.
b) 10 examples of tests done during POST
a. To do a test of the processor (CPU)
b. To verify the BIOS
c. To verify the configuration of the CMOS
d. To initialize the timer (the internal clock)
e. To initialize DMA controllers
f. To initialize IRQ controllers
g. To verify the Random Access Memory (RAM) and the cache memory
h. To install all functions of the BIOS
i. To verify all configurations (keyboards, mouse, disks, hard disks, etc.)
j. System configuration verification and setup.

14. a) Expansion card is card that is installed to add functionality to a computer. adapter
cards must be compatible with the expansion slot.
b) 4 examples
TV cards, Network interface card, the video card or graphics card, Sound Card
c)steps of installation
i. Align the expansion card to the appropriate expansion slot on the
motherboard
ii. Press down gently on the expansion card until the card is fully seated.
iii. Secure the expansion card PC mounting bracket to the case with the
appropriate screw
15. a)Give five stage in which windows XP boot process is occurred
The reboot sequence
The boot sequence
The kernel load
The kernel initialization
The logon process
b) What are the types of disk configuration?
Master
Slave
Cable select
SECTION C: THIS QUESTION IS COMPULSORY /15MARKS

16. describe the following figure

1. Mouse/Keyboard port
2. USB port
3. Parallel port
4. CPU ship
5. RAM slot
6. Floppy controller
7. IDE controller
8. PCI slot
9. ISA connector
10. CMOS Battery
11. AGP slot1
12. CPU slot
13. Power supply plug in