Question 1 of 20

Carole is about to start the requirements elicitation

process for a new project. The domain subject matter
experts (SMEs) will not be available for the duration of
the elicitation process. Which technique below would
best help Carole in the elicitation process?

a. Document Correct This

analysis technique
does not
involve
consulting
an individual
but
examining
available
materials.
BABOK
10.18.2

b. Organization
modeling

c. Brainstormin
g
d. Requirements workshops
Question 2 of 20

A business case identifies and assesses alternative

solutions. Each alternative solution being considered
should be assessed in terms of which of the following?

a. Costs of the
change

b. Feasibility Correct Feasibility is

one of the
 factors for
assessing
alternatives.
Logic might
also help
you find this
answer since
business
cases
typically
involve
feasibility of
alternatives.
BABOK
10.7.3.3

c. Strategic Incorrect Strategic

value value is not
mentioned
with
business
cases.
d. Benefits
Question 3 of 20

In a short, 3-month project to implement a COTS system,

the BA determined that a requirements specification
document was not necessary and planned instead to
develop use cases to document functional requirements.
What is this an example of?

a. Incorrectly
utilizing use
cases

b. Making
assumptions
that may
prove risky
 and cause
issues in the
project at a
later time

c. Cutting the
wrong
corners. Use
cases may
be used to
supplement
a more
formal
specification
document

d. Determining Correct Use cases

appropriate articulate
requirement the
s analysis functional
and behavior of
documentati the system.
on activities BABOK
10.47.4.1
Question 4 of 20

Which of the following lists contain techniques a BA could

use to conduct elicitation?

a. Business
capability
analysis, job
shadowing,
document
analysis,
survey

b. Focus Correct Job

groups, job shadowing is
shadowing, synonymous
document with
 analysis, observation
survey which is a
stated
technique.
BABOK 4.2.6

c. Focus
groups, job
shadowing,
experiments
, survey
d. Prototyping, observation, experiments,
survey
Question 5 of 20

A key performance indicator (KPI) measures progress

toward which of the following?

a. Baseline
data

b. Targeted
metric

c. A strategic Correct BABOK

goal 10.28.2
d. A metric
Question 6 of 20

Bill is a BA on a project charged with enhancing the

current software used by design architects to reduce
cycle time of design production. Bill is unfamiliar with
the software and the work products of the architects.
Which of the following techniques would be best for Bill
to use to become familiar with the current system as
quickly as possible?
a. Interview

b. Workshops

c. Observation Correct Observation

would allow
Bill to gain
insight
about how
work is
currently
done,
possibly by
different
designers
and in
different
circumstanc
es. BABOK
4.2.6 and
10.31

d. Process Incorrect This may be

modeling a good
second step
to help
confirm
elicitation
results from
observation
and would
establish a
basis for
process
analysis.
BABOK
4.2.6,
10.31, and
10.34
Question 7 of 20
 Francine is analyzing data regarding the efficiency of a
new process utilized by three different shifts. The data
differs markedly and doesn't point to any conclusions.
The people working the three shifts are the same, day in
and day out. The work is the same between shifts. What's
Francine's next step?

a. Root cause Incorrect Too general

analysis an answer;
another is
more
specific.

b. Observation Correct Observing

the people
in action
performing
the process
will lend
insights the
data alone
will not.
BABOK 8.2.6

c. Interviews

d. Survey or questionnaire
Question 8 of 20

Which of the following statements is accurate about the

financial analysis technique?

a. Financial Correct True, this is

analysis an
allows advantage
executive of financial
decision analysis.
makers to BABOK
objectively 10.20.4.1
 compare
very
different
investments
from
different
perspectives
.

b. Because
financial
analysis is
forward
looking,
there will be
no
uncertainty
about
expected
costs and
benefits.

c. Positive
financial
numbers
represent a
thriving
business.
d. The lower the ROI, the better the
investment.
Question 9 of 20

Which of the following is considered a strength of

creating a glossary?

a. It is an Incorrect A glossary is
essential not an input
input into to the data
the data dictionary
dictionary and the
 and helps common
promote a understand
common goes beyond
understandi business
ng of terms,
business entities, and
terms as attributes.
well as BABOK
terms 10.23.4
related to
entities and
attributes.

b. Captures
various
definitions
from
different
stakeholder
groups so
stakeholders
do not need
to agree on
a single
term.

c. Allows an
owner to
perform
timely
maintenanc
e which
helps ensure
it does not
become
outdated
and ignored

d. Promotes Correct BABOK

common 10.23.4
understandi
ng of the
business
 domain and
better
communicat
ion among
all
stakeholders
.
Question 10 of 20

Anna is a junior business analyst who has just been

engaged in a process improvement project. She is in the
planning stage, defining and documenting her business
analysis approach and categorizing stakeholders by the
systems that support their business processes. Which
technique would you advise her to use for these
activities?

a. Stakeholder
List, Map, or
Personas

b. Process Correct Process

modeling modeling
may also
identify any
stakeholder
groups that
may have
otherwise
been
overlooked
and provide
transparenc
y and clarity
to process
owners.
BABOK
10.35.4.1
and 3.2.6
c. Flowcharts

d. Stakeholder analysis
Question 11 of 20

Carmen is preparing a document that justifies why the

organization should invest in a proposed solution. She
discovers a significant technical constraint just before
the executive team is about to make "go - no go"
decision. Which of the following will be impacted by this
discovery?

a. Business
need.

b. Desired
outcomes.

c. Business Correct The Business

case. case is used
to assess
constraints,
assumptions
, and risks,
and
recommend
a solution.
BABOK
10.7.2
d. Business strategy.
Question 12 of 20

What are relationships between actors and use cases

called?

a. Interactions Incorrect This is a

term used to
describe the
 how an
actor or
system
"interacts"
with the
solution
being
modeled to
achieve a
goal.

b. Extensions

c. Associations Correct BABOK

10.47.3
d. Inclusions
Question 13 of 20

The early identification of interfaces provides context for

the BA to elicit more detailed requirements. Which
classification of requirement is the BABOK describing?

a. Functional

b. Non-
functional

c. Transition

d. Stakeholder Correct Identificatio

n of
interfaces
provides
context for
the BA to
elicit more
detailed
stakeholder
requirement
s which
 determines
adequate
functional
coverage of
the solution.
BABOK
10.24.2
Question 14 of 20

What type of question elicits dialogue during elicitation

activities?

a. Structured

b. Closed

c. Unstructure
d

d. Open-ended Correct Open-ended

questions
invite the
interviewee
to engage in
dialogue.
BABOK
10.25.3.3
Question 15 of 20

Which of the following statements is true about the focus

group technique?

a. A form of Correct BABOK

qualitative 10.21.2
research.

b. A form of a Incorrect Its purpose

systematic is not to
group create
 interview to requirement
create s but to
formal understand
requirement perspectives
s. and
attitudes
about a
given topic
or product.

c. Results of
focus groups
are direct
inputs to
functional
decompositi
on.
d. A form of quantitative research.
Question 16 of 20

Gary is a lead business analyst and he and his team are

working on a project to reroute a public bike path. They
have identified, analyzed, and evaluated twenty risks on
the proposed solution. What would be the next logical
step for Gary and his team?

a. Risk
mitigation.

b. Assess the
impact to
the project
should the
risk occur.

c. Determine Correct This is a

the description
approach to of the term
address the "treatment",
risk. which is the
 next
element
after
identificatio
n, analysis
and
evaluation.
BABOK
10.38.3.4
d. Assess the probability of the risk
occurring.
Question 17 of 20

You are planning business analysis activities. You make a

decision to break down the activities required to
complete each deliverable into tasks in order to estimate
the amount of work each task will require. What
technique is being used?

a. Risk analysis

b. Functional Correct Functional

decompositi decompositi
on on is the
technique
used to
break down
anything
into smaller
components.
BABOK 3.1.6
and 10.22

c. Decision
analysis
d. Estimate analysis
Question 18 of 20
 Leo has just discovered a business policy that applies
universally across the organization, and not just to his
project. What has Leo uncovered?

a. A detectable
rule.

b. A Incorrect Constraints
constraint. may be
based on
business
rules, but
may also be
based on
many other
factors.

c. An operative Correct Operative

rule. rules are
rules that
the
organization
chooses to
enforce as a
matter of
policy.
BABOK
10.9.3.2
d. A structural rule.
Question 19 of 20

Which of the following is NOT a basic principle of

business rules?

a. Document
them
independent
ly of how
they will be
 enforced.

b. Stated at
the atomic
level in a
declarative
format.

c. May not Correct Business

occur in the rules might
instance of be
a data expressed
element. through
data. BABOK
10.9.3

d. Separate Incorrect This is a

them from basic
the principle of
processes business
the rule rules.
supports.
Question 20 of 20

Megan has been asked to determine if the change,

solution or solution approach the company wants to
pursue is worth investing in. She compares a certain
calculation of one solution or solution approach to a
minimum threshold that the organization expects to earn
from its investments, called the hurdle rate. From the
above information, which financial calculation is Megan
using?

a. Expected
hurdle rate
(EHR).

b. Return on Incorrect ROI makes

investment comparison
(ROI). between
 potential
investments.

c. Net present
value (NPV).

d. Internal rate Correct BABOK

of return. 10.20.3.5