Annual Report

Fiscal Year 2009

Sharing Christ’s love

by meeting human needs
 Our Mission
New Hope Ministries is a Christian
social service agency that shows the
love and hope of Christ by serving
our neighbors in times of need and
supporting their efforts toward stability.
Board and
Management Staff
Message from New Hope’s Leadership
N ew Hope Ministries’ 2009 fiscal year began in July of 2008 with a
new strategic plan that was focused on expanding the ministry’s re-
sources to meet growing community needs, serving more children through
our youth programs, developing programs that will increase stability for
clients, and identifying and responding to unserved populations in our
community. At the time we adopted this vision for our ministry, we had no
idea of the economic hardship that would be facing our community only
months in the future.

In the past year, our country has seen the unemployment rate double,
Board of Directors home foreclosures rise, and the economy impact families at every income
Peter A. Cardinal, M.D. level. Even as these problems were looming, God was preparing New Hope
President to reach our neighbors in Northern York and Eastern Cumberland Counties.
Elaine Nissley In January, New Hope launched its West Shore service expansion, and be-
Vice President gan serving the communities of Enola, East Pennsboro Township, Wormley-
Thomas Gruber sburg, Camp Hill, Lemoyne, and New Cumberland. This was a much need-
Secretary ed expansion that has been welcomed by many local churches from the area.
John Finley New Hope Ministries is now the sole
Treasurer provider of basic needs services to
Dan Lerew an area of over 180,000 people. Ap-
Assistant Treasurer proximately 3% of this population
Jorge H. Alonso, Ph.D. came through New Hope’s doors
Mark Baumgardner this year. We also work in partner-
Khanthaly Bounma ship with several area food pantries
Fred Bubb serving the West Shore area.
Barbara Burwell
Howard D. Kauffman, Esq. Despite the economy, donations in
Marian Musser this fiscal year increased by almost
Sue Myers
9%. In this period, New Hope also
William Oyster
Charles Seitz, Ph.D. saw an increase of 25%
Rev. James A. Spurrier in the volunteers who
Sandra Stough help us run our pro- Despite the economy,
David Warren grams. We are so grate- New Hope saw an
ful for those who have increase of 25% in the
Management Staff supported New Hope volunteers who help to
this year. Your generosi- run the programs.
Eric Saunders
Executive Director ty has meant food on the
Joni Capone table, a roof overhead,
Director of Children & Youth and help with basic needs for 5,990 individuals from 2,311 local families. It
Sue Fornicola has also provided a safe harbor for 417 underprivileged youth to prepare for
Dover Center Director success in school and life. What we do would not be possible without your
Molly Helmstetter dedication and service. Thank you for helping us share God’s love with our
Director of Development neighbors.
Angie Plantz
Dillsburg Center Director
Laurie Wentzell
Eric Saunders, Executive Director
Mechanicsburg West Shore
Center Director
Peter Cardinal, Board President
Elaine Nissley, Vice President
2 New Hope Ministries
New Hope Expansion
I n January 2009, New Hope ex-
panded its service area to ad-
dress a lack of basic social services in
the communities of East Pennsboro
Township, Enola, Wormleysburg,
Camp Hill, Lemoyne and New Cum-
berland. This added an additional
population of 53,000 people to our
service area with 3,000 of those peo-
ple living below the poverty level.

The major increase in people served

and recent economic conditions has
Through a successfully directed
increased the numbers of those need-
capital campaign, we are very
ing our services, especially at our
pleased to report that we raised
Mechanicsburg West Shore location. kitchen, and meeting room.
$580,000 through financial and
One of the chief needs is sufficient This facility is centrally locat-
in-kind gifts to purchase and
space for handling and storing food ed to the Mechanicsburg West
renovate the building, without
to meet the increasing client needs. Shore area and is on a pub-
utilizing any resources needed to
We also need to provide an acces- lic transportation route. We
operate our programs.
sible location for our Mechanicsburg hope to have this new facility
and West Shore service areas. After opened in 2010.
careful study, New Hope decided to
consolidate our efforts to reach both In order to make this relocation pleased to report that we raised
the Mechanicsburg and new West a reality, New Hope was given an $580,000 through financial and in-
Shore service areas through a new opportunity to receive a $1 million kind gifts to purchase and renovate
center that is more central to the en- matching grant toward the pur- the building, without utilizing any
tire region. chase of this new facility. Our chal- resources needed to operate our
lenge was to raise $500,000 in or- programs. Thanks to the support
A property was identified on East der to receive the $1 million grant. from the community, the reality
Trindle Road in Mechanicsburg that Through a successfully directed of renovating and moving into the
was ideal for meeting our growing capital campaign, we are very new facility is within reach!
needs, helping provide food storage
and processing
From a space for our Fast facts about the new facility
Dillsburg and
New Hope Dover Centers
client...
V
Located on East Trindle Road, Mechanicsburg
(which will con-
tinue to operate V
15,000 square feet
Being a
single par-
in their current
locations) as
V
Located on a public transportation route
ent with well as reaching V
Will serve eastern Cumberland County to
two jobs, out to the new include the Mechanicsburg area, as well as the
communities we recently expanded West Shore communities of East
and tak-
are serving. The Pennsboro Township, Enola, Wormleysburg, Camp Hill,
ing care of 15,000 square Lemoyne and New Cumberland
my aunt, foot building
you are includes load- V
Includes loading docks and a warehouse, as well as
like angels ing docks, a space to develop offices, a kitchen and meeting room
sent from warehouse, and
heaven.
space to de- V
Scheduled to open in 2010
velop offices, a
Annual Report Fiscal Year 2009 3
Crisis Assistance Program
T hrough its Crisis Assistance
program, New Hope provides
food for the hungry, help with trans-
Services Provided
Counseling & Consultations
F2009
16,239
F2008
8,317
% Change
95.3%
Food Assists (Food/Bread/Holiday Baskets/USDA) 16,680 12,952 28.8%
portation so clients can obtain and
maintain a job, referral to public as- Living (Utility/Gas/Heat/Rent/Electric/Transportation) 1,788 1,876 -4.7%
sistance programs and agencies, as- Medical Assists (Dental/Medical/Vision/Prescription) 170 162 4.9%
sistance to the uninsured for medi- Other Assists (Clothing/Furniture/Gifts/Misc.) 1,068 1,070 -0.2%
cal care and prescriptions, financial Spiritual Development (prayer, literature, counsel) 374 313 19.5%
assistance for heat and utilities, and
rent or mortgage assistance to avoid
visit, clients complete an extensive work through identified action steps
eviction and foreclosure. We also
intake and screening process, includ- to resolve current crises and move to-
guide our clients to make necessary
ing documentation of income, living ward self-sufficiency.
behavioral and circumstantial chang-
expenses, and residency, to deter-
es so that they can become self reliant As a result of the challenging eco-
mine client needs and eligibility for
and return to a stable and productive nomic climate, New Hope has expe-
services.
life. In addition to providing assis- rienced a marked increase in services
tance with basic needs, we are in the New Hope endeavors to counsel requested. Not only are more fami-
process of developing and nurturing clients toward long-term stability. lies than ever seeking help, the se-
financial literacy, employment assis- This is accomplished through the use verity of their needs has increased as
tance, vehicle repair, and home re- of mutually formulated service con- well. In response, New Hope has had
pair programs. tracts, an agreement between New to increase the amount of assistance
Hope and the client, whereby clients provided per client served.
Potential clients are referred to New
Hope through a variety of sources, 50.0%
43.3%
including other social service and
support agencies, local municipali- 40.0%
ties, and local churches. At an initial F2009 Changes
30.0% 26.2%
20.5%
20.0%
F2009 Crisis Services 11.2%
Other 10.0% 9.2%
Medical
Living 170 1,068 Spiritual -3.2%
1,788 374 0.0%
Total New Total Individu- Vol. # Vol’s.
-10.0% Assists Families Families als Hours

Summary F2009 F2008 % Change

Total Number of Assists 40,083 27,977 43.3%
Total # of New Family Units 1,030 855 20.5%
Counseling Total Different Families YTD 2,311 2,116 9.2%
16.239 Number of Individuals YTD 5,990 5,389 11.2%
Volunteer Hours 15,579 16,099 -3.2%
Food # Volunteers YTD Unduplicated 381 302 26.2%
16.680

From a New Hope client...

I am so happy I got to meet with you and share
the wonder and miracles of God’s love.

4 New Hope Ministries

Children & Youth Program
T he purpose of the New Hope
Children & Youth Program is
to provide structured club programs
Each program pro-
vides additional ac-
tivities, such as week-
Children & Youth Program
F2009 Summary of Services
and positive adult role models to end retreats, field F2009 F2008 Change
help socially and financially disad- trips and community Life Skills Activities 136 66 106%
vantaged youth from the commu- service projects to Service Projects
nities we serve develop meaningful promote the benefits Participants 109 164 -34%
relationships and learn the skills of volunteering and
Number of Projects 116 146 -21%
and character traits they will need helping others.
Summer Camp
to break the cycle of poverty and de-
New Hope’s after- Number Of Children 59 52 13.5%
pendency. General characteristics of
school programs em- Number of Days At Camp 289 282 2.5%
the children we serve include:
phasize homework
Total Volunteer Hours 1,956 3,089 -36.7%
• Lack of stability in their homes help and have shown
Total Volunteers YTD 52 42 23.8%
• Inability to accept responsibility incredible progress
• Lack of exposure to positive in helping club par- Total New Children/Youth 86 121 -28.9%

adult role models ticipants achieve Total Children/Youth YTD 417 624 -33.2%
• Few aspirations for a successful better grades. The
life after-school programs incorporate

• Poor school performance – aca-
demic, behavioral, and truancy
issues
Our weekly club programs for el-
ementary, junior and senior high
school youth provide supervised
recreational and educational activi-
ties while promoting positive behav-
ior and values. Children and youth
receive instruction in basic life skills
in order to prepare for success in life.
New Hope’s after-school
programs emphasize
homework help and have
shown incredible progress
in helping club participants
achieve better grades.
supervised recreation, homework
help, life skills and community ser-
vice components, utilizing program
staff as well as numerous volun-
teers.
Our Kids Clubhouse programs
meet in the evenings each week, and
focus on developing social skills,
teaching life skills, and providing
positive socialization and recreation
activities for disadvantaged com-
munity youth. Begun as a summer
program, it is now an effective, year-
round program that has also been an
effective recruiting program for the
after school program. In addition,
New Hope continues to offer sum-
mer camp programming to all chil-
dren and youth.
A
fter many months of
planning and evalua-
tion, New Hope Ministries is
pleased to announce we have
been certified by the Pennsyl-
vania Association of Nonprofit
Organizations’ (PANO) Stan-
dards for Excellence program
and have been awarded the Seal
of Excellence. We opened our-
selves to scrutiny by a panel of
peer reviewers and demonstrat-
ed our compliance with the 56
Standards outlined in PANO’s
Standards for Excellence: An
Ethics and Accountability Code
for the Nonprofit Sector. New
Hope’s programs and services,
management, fundraising and
financial practices were exam-
ined in depth before the certifi-
cation was awarded. New Hope
was awarded the Seal of Excel-
lence in August 2009, the 51st
nonprofit to receive
the Seal in the state
of Pennsylvania. The
PANO certification
process was funded
by a grant from the
York County Com-
munity Foundation.

Annual Report Fiscal Year 2009 5

 We graciously thank and recognize these foundations, businesses and organizations that generously supported the mission
and vision of New Hope Ministries with special gifts to New Hope between July 1, 2008 and June 30, 2009.
AFR Foundation
American Legion Post 109
Borough of Mechanicsburg
Ida W. Browning Audio-Visual Trust
Camp Hill Community Foundation
Capital Blue Cross
Commonwealth of PA Foundation
Cumberland Keuka Company
Cumberland Valley High School
CV Services Inc
Dillsburg Borough
Dillsburg Lions Club
Engle Printing and Publishing
Family Clothes Tree
Fasnacht Family Foundation
Partners in Hope
I n 2008, New Hope initiated
a new giving program called
Partners in Hope for donors wish-
ing to make annual gifts of $500
or more. Our Partners have grown
over the past couple years, and we
are truly blessed to have received
the support at this level from so
many people in the community.
Starting in March 2009, New Hope
began inviting current and pro-
Jeremiah 29:11 Society
“For I know the plans I have
for you,” declares the Lord,
“plans to prosper you and
not to harm you, plans to
give you hope and a future.”
~ Jeremiah 29:11 ~
6 New Hope Ministries
Franklin Township
Fry Communications Inc
Giant Food Stores
Greater Harrisburg Realtors Foundation
Highmark Community Affairs
Russell & Eleanor Horn Foundation
Kiwanis Club of Dillsburg
Lobar Inc
McKonly & Asbury LLP
Mechanicsburg Area Foundation
Metzler Family Foundation
Pennex Aluminum Company
Rotary Club of Mechanicsburg
Rotary Club of Mechanicsburg North
South Mountain Ins Svcs Inc
spective Partners to attend one of
several Coffee Hours hosted at each
of our different centers. These in-
formal gatherings allow us to show
you the work we are doing every
day, and give us the chance to get
to know our Partners on a more
personal level. We have greatly en-
joyed sharing these hours with our
donors, and look forward to more
in the coming months.
Named after this poignant
scripture, New Hope’s Jer-
emiah 29:11 Society was cre-
ated to identify individuals
whose estate plans include a
gift to New Hope. This lega-
cy society provides a unique
opportunity for a partner-
ship with New Hope during
your lifetime and to plan for
the future at the same time.
You can make a difference
in the lives that follow by
The Foundation for Enhancing
Communities
The Joseph T & Helen M Simpson
Foundation
Thrivent Financial for Lutherans
United Way of the Capital Region
United Way of Carlisle-Cumberland Co
United Way of York County
Wal-Mart Foundation
Weiglestown Lions Foundation
West Shore Sertoma Club
YRC Inc
Thank You!
The needs of our clients are great,
and we need those who are able to
make a larger gift to the ministry
to join us. If you have the ability
to make a gift of $500 or more that
will change lives in this community
through the work of
New Hope Ministries,
would you consider
joining us in becoming
a Partner in Hope?
including New Hope in your estate
plans. It’s a simple way to remem-
ber the families we serve every day
at New Hope. Contact your finan-
cial advisor for more information on
how to make New Hope a part of
your legacy.
If you would like more information
about our Partners in Hope or Jeremiah
29:11 Society, please be sure to contact
Molly Helmstetter, Director of Develop-
ment, at (717) 432-2087.
 New Hope Ministries, Inc.
Financial Statements
STATEMENT OF FINANCIAL POSITION STATEMENTS OF ACTIVITIES
Unrestricted Temporarily Permanently 2009 2008
June 30, Restricted Restricted
ASSETS 2009 2008 REVENUE
Cash and Cash $539,930 $332,824 Contributions $588,217 $134,108 $0 $722,325 $596,256
Equivalents Grants and 251,103 60,950 0 312,053 255,237
Certificates of 58,869 123,429 Allocations
Deposit Noncash 889,793 0 0 889,793 732,820
Inventory 66,202 62,170 Support
Accounts 15,250 14,750 Fundraising 133,617 0 0 133,617 134,772
Receivable Income
Pledges Receivable 81,725 66,000 Interest 3,056 5,635 0 8,691 11,602
Prepaid Expenses 13,308 24,167 Income
Prepaid Acquisition 3,000 0 Miscellaneous 15,187 0 0 15,187 18,983
Costs Income
Fixed Assets - At Cost 34,713 27,991 Net Assets 123,000 (123,000) 0 0 0
Less Accumulated Released from
Depreciation Restrictions
TOTAL ASSETS $812,997 $651,331 TOTAL 2,003,973 77,693 0 2,081,666 1,749,670
REVENUE

LIABILITIES AND
NET ASSETS FUNCTIONAL
EXPENSES
Accounts Payable $26,441 $20,470
and Accrued Program 1,710,385 0 0 1,710,385 1,421,578
Expense Services
Accrued Liability for 19,171 13,626 Supporting
Compensated Services
Absences Management 130,864 0 0 130,864 121,495
Unearned Revenue 45,750 0 and General
TOTAL LIABILITIES 91,362 34,096 Fundraising 136,017 0 0 136,017 130,583
TOTAL 1,977,266 0 0 1,977,266 1,673,656
FUNCTIONAL
NET ASSETS
EXPENSES
Unrestricted
General 329,529 399,440
CHANGES IN 26,707 77,693 0 104,400 76,014
Board Designated 118,632 22,014 NET ASSETS
Total Unrestricted 448,161 421,454 NET ASSETS - 421,454 129,492 66,289 617,235 541,221
Net Assets BEGINNING
Temporarily Restricted 207,185 129,492 NET ASSETS - $448,161 $207,185 $66,289 $721,635 $617,235
Permanently Re- 66,289 66,289 ENDING
stricted
TOTAL NET ASSETS 721,635 617,235 These financial statements were extracted from the Financial Statements audited by
SF&Company CPA’s and Business Advisors. The Financial Statements may be exam-
ined in the offices of New Hope Ministries during regular business hours.
TOTAL LIABILITIES $812,997 $651,331
AND NET ASSETS
The Statement of Activities includes results for all Agency Funds, Operating, Schol-
arship, Endowment and Capital according to three classes of net assets. This presen-
tation is in accordance with current Financial Accounting Standards for Non-Profits.

Annual Report Fiscal Year 2009 7


Executive Offices
211 South Baltimore Street 1836 Industrial Court
Dillsburg, PA 17019
P: 717-432-2087
F: 717-502-1642
E: info@nhm-pa.net E: dover@nhm-pa.net
www.nhm-pa.org
Dillsburg Center
6 North Second Street
Dillsburg, PA 17019
P: 717-432-3053
F: 717-432-9789
E: dillsburg@nhm-pa.net
PERMIT NO. 132
HARRISBURG PA
PAID
US POSTAGE
NON-PROFIT ORG.
Services are available to people
Dover Center regardless of race, age, gender
or religious affiliation.
Dover, PA 17315
P: 717-292-3441 As required by the
Pennsylvania Solicitation
F: 717-292-9154 of Funds for Charitable
Purposes Act, a copy of
the official registration and
financial information for
New Hope Ministries, Inc.
may be obtained from the PA
Department of State by calling
toll-free, within Pennsylvania,
1-800-732-0999. Registration
does not imply endorsement.
New Hope Ministries is
a 501(c)(3) nonprofit
organization – contributions
to which are tax deductible
to the fullest extent
permitted by law.
Mechanicsburg West Shore Center
15 State Road
Mechanicsburg, PA 17050
P: 717-766-7333
F: 717-766-7575
E: mechanicsburg@nhm-pa.net
and my new job.
Thank God for you
when I did need you.
Thanks for being there
New Hope client...
From a
www.nhm-pa.org
Dillsburg, Pennsylvania 17019
P.O. Box 448
211 South Baltimore Street