Académique Documents
Professionnel Documents
Culture Documents
CAREER OBJECTIVES
• Want to build career with leading telecom. or food & beverage organization in a good environment
with committed and dedicated people, which will help me to explore myself fully and realize my potential.
Willing to work as a player in challenging & creative environment with dedication and commitment.
PROFESSIONAL EXPERIENCE
8 MONTHS
• Organization : Bharti Airtel
• Designation : Customer Care Executive
• Period : 14th July 2008 – 20th February 2009
• Address : Sec- 57, Noida
Key Responsibilities As An Executive
• Handling calls of various broad band and land line phone's subscribers.
• Resolving concern of the customers regarding bills, VAS etc.
• Follow-up escalated cases.
PROFESSIONAL QUALIFICATION
• Jun ’09 – Mar’11 : PGP (Marketing), IILM Institute for Higher Education Gurgaon
• Dec ’09 – Dec’11 : MBA (Finance), IGNOU
ACADEMIC QUALIFICATION
• Aug’04 – Jun’08 : B.Com, D. J. College Baraut (C. C. S. University Meerut)
SUMMER INTERNSHIP 2
MONTHS
• Organization : Hindustan Coca-Cola Beverage Private Limited
• Project : Distribution Alignment In West Delhi
• Period : 1st May 2010 – 31st June 2010
• Address : 22 LSC, Near Pushpa Bhawan, Pushp Vihar, New Delhi
Objectives
• To know the distribution system of HCCBPL in West Delhi.
• To find out distribution gap in this location.
• To find out alternatives to bridge the gap.
KEY SKILLS
• Operating System : Windows 7, LINUX, Windows 98,Windows Server
2000/2003/Windows XP
• Software : MS Word, MS Excel, MS PowerPoint
• Linguistic : English, Hindi
• Other Skill : Networking
• Marketing - Analysed marketing strategy of Maruti Suzuki to launch new product Swift Dzire
using SWOT framework and also tried to study PLC of Swift Dzire.
• Management and Information System - Anaylysed e-commerce services and website features
with bussiness model of Travelocity and American Airlines.
• Accounts - Comprehensively analysed the financial statements of Coca-Cola to identify
managerial decisions, net cash inflow- outflow and marketing decisions taken during financial year 2008-09.
• Sales and Distribution Management – Analysed traning methods, recruitment process and sales &
distribution strategy of Bajaj Auto.
• Rural Marketing - Wrote a case study “Airtel Goes to Rural”. Objectives of case study were to
studied the reason to adopt Airtel by rural customers, reasons behind Airtel entered in rural market and
also studied distribution strategy adopted by Airtel in the rural market.
• Retail Marketing – Study the store format, business strategies and 7 P's of croma.
STRENGTH
• Team Player
HOBBY
• Playing Football
[Ajit Singh]