Académique Documents
Professionnel Documents
Culture Documents
MANAGEMENT INTERNSHIP
MANUAL
Overview
Kathmandu University School of Management offers Management Internship (PWM 703) to students pursuing MBA sixth
term. This is a fourteen week program designed to provide students an opportunity for a meaningful career-related
experience in real organizational settings before they graduate. Students will practice and expand upon their knowledge
and skills learned in the classroom in a substantive work situation. Internships are a great way to learn; and sometimes
earn! Students earn credit and increased marketability for the permanent job search while learning more about a specific
field and applying classroom knowledge in a corporate environment. Companies benefit by saving on recruiting expenses
and having the opportunity to evaluate student interns for full-time openings.
The prospective intern, employer, and KUSOM Internship Coordinator will identify and design internship program, while
the latter two will facilitate and evaluate the work output of the intern. Internship coordinator will help students identify
internship opportunities, but it is the student’s responsibility to find the internship.
Students are allowed to register for the Internship for three credits. The student must work six days a week for ten to
fourteen weeks in an organization.
Objectives
Both students and sponsoring organizations should benefit from the internship program.
Companies and organizations gain through:
• Meet with the KUSOM Internship Coordinator to discuss the internship and learning outcomes.
• Obtain final approval from the coordinator and then register for internship.
2
Kathmandu University School of Management
Management Internship Program
No internship credit will be granted for work already in progress or completed.
3
Kathmandu University School of Management
Management Internship Program
Student Responsibilities
KUSOM’s internship program gives students opportunities and requires them to fulfill responsibilities. They gain
experience, apply skills acquired in the School, and make business contacts. Students are expected to seize opportunities to
maximize the internship's learning potential.
In addition, as envoys of their school, students must act professionally. This means always being punctual, performing
work effectively and efficiently, and behaving in a way that demonstrates ability and interest in the sponsoring company's
work. Students must realize that their performance reflects on the KUSOM and may affect internship opportunities for
future students.
The student will:
Obtain approval of the proposed internship
• Register properly
• Identify appropriate organization and position for internship
• Prepare a resume for the prospective employer
• Complete and submit the Internship Agreement Form
• Get approval for Internship project
Comply with the employer’s rules and regulations
• Report for work on time
• Complete assignments to best of ability
• Maintain a professional attitude and appearance
• Use initiative to create value for the employer
Report progress toward achieving learning objectives by submitting
Prepare job responsibilities and outcomes for the internship, which should be developed cooperatively with input
from the KUSOM Internship Coordinator and Work Supervisor.
Complete and submit internship report with specified deadline, fulfilling necessary requirements.
Immediately notify the KUSOM Internship Coordinator, if any difficulties are experienced with the internship
site, employer, or work assignments.
The student must approach this experience with maturity and a commitment to excellence, knowing his/ her ethical
responsibilities.
KUSOM’s Responsibilities
KUSOM’s responsibility is to assist students in the process of finding suitable internship opportunities and ensure that
students are placed in a safe and stimulating working environment. The school may arrange company presentations and
interviews on campus if required. However, the school does not allocate students to particular internship opportunity. An
internship coordinator will be appointed and this involves assessing and approving students’ learning contracts and
portfolios as well as appraising all progress review reports. The internship coordinator guides the organization
4
Kathmandu University School of Management
Management Internship Program
in the assessment criteria used by the university and is available to give support to students from distance via
telephone, fax or e-mail.
Employer Responsibilities
As the most important person the student will contact during his/her internship, the Work Supervisor will make several
important decisions during the experience. Consequently, both the Intern and the KUSOM Internship Coordinator must
have a good working relationship with the Work Supervisor.
The Intern will assume both an employee and a student role simultaneously. As an employee, the intern must perform
assigned duties satisfactorily. All company regulations, privacy and confidentiality, health and safety conditions, and legal
requirements apply, and any company policy violations should be handled in the usual way. Also as a KUSOM student, the
intern is subject to all applicable university regulations and KUSOM Participant Code of Conduct.
Though we have tried to minimize employer responsibilities, feedback to the student and to the program itself is an integral
part of the internship. Therefore, required contacts among intern, supervisor, and internship coordinator have been built
into the process.
The supervisor will:
• Approve job responsibilities and outcomes, which the intern has developed cooperatively with the Internship
Coordinator and the Work Supervisor.
• Develop and assign a specific project work to the internship team or individual so that they will have a
specific assignment to work on apart from the regular duties. The main objective of the internship is to
carry out problem based analysis and provide conclusion from which the organization can develop
strategy, system and / or introduce new products by conducting marketing survey/ organizational
survey/research/feasibility study etc.
5
Kathmandu University School of Management
Management Internship Program
• Complete a final evaluation of the student's internship using either the organization's own evaluation form or one
that KUSOM provides. The evaluation should include a face-to-face meeting between the Work Supervisor and
the Intern, and a copy of the evaluation form should be sent to the KUSOM Internship Coordinator.
• Provide certificate of completion after the intern completes his/her internship in the organization.
6
Kathmandu University School of Management
Management Internship Program
Management Internship
Student Internship Application Form
Students will need to complete all sections of Student Internship Application Form to apply for the internship program.
The filled Application Form has to be submitted to KUSOM Internship Coordinator.
Permanent Address:
Home/Permanent Phone:
Concentration Area:
Elective Course:
Overall CGPA :
List specific computer hardware and software with which you have worked.
7
Kathmandu University School of Management
Management Internship Program
List any work experience that might be relevant to the internship positions that you are considering.
List the clubs, organizations, sports teams, or other activities that you currently participate in or have previously
participated in. Indication offices, positions held, if any.
List your special talents and interests (e.g. sports, hobbies, art, music, etc.).
Term/Session of Internship:
____Fall ____Spring ____Summer
(check one)
Year of Internship:
20_____
1. _______________________________________
Please list two organizations in
order of priority you like to work
with
2. _______________________________________
_________________________________ ____________________
Student Intern Date
_________________________________ ____________________
KUSOM Internship Coordinator Date
8
Kathmandu University School of Management
Management Internship Program
Kathmandu University School of Management and its team want to thank you for investing in our students. Your time,
wisdom, experience, and resources will have a significant impact on the student as he/she begins to develop his/her career
strategy. The Management Internship is the most important professional program the student will experience in the
graduate years. Your contributions will make this experience invaluable and bring to life the many principles and theories
the students have been studying in their class work and textbooks. If there are any questions or ways that we might
contribute to the success of the internship experience for you or the student, please contact us. We appreciate your
comments and commitment to the success of the Intern’s education.
KUSOM Internship Coordinator
Balkumari, Lalitpur
5548891, 5544078, 5544077
Fax 55338143
sabin@kusom.edu.np
The guidelines below are provided to assist the intern supervisor in developing the student’s work assignments:
Develop a detailed job description for the student intern on the Internship Agreement Form. Discuss requirements with
student intern.
Inform internal managers/supervisors of the objectives of the Internship Program.
Provide an orientation for the student. Introduce the student to the organization, the employees, the physical layout,
and the order of responsibility.
Give the intern the opportunities to apply education and skills.
Develop and assign a specific project work to the internship team or individual so that they will have a specific
assignment to work on apart from the regular duties. The main objective of the internship is to carry out problem based
analysis and provide conclusion from which the organization can develop strategy, system and / or introduce new
products by conducting marketing survey/ organizational survey/research/feasibility study etc.
Not more than 20% of intern’s duties should consist of clerical work (typing, filing, etc.)
Provide opportunities for the intern to ask questions and discuss progress.
Make necessary information available as per policy of company to fulfill Management Internship objectives.
Allow phone contact and/or a site visit from KUSOM.
Provide evaluation of the student’s performance. An evaluation form will be provided for you at the midpoint and the
end of the term. Take some time to review the evaluation with the student intern.
Suggest a consistent work schedule, avoiding conflicts with class times if any.
9
Kathmandu University School of Management
Management Internship Program
Management Internship
Employer Internship Agreement Form
A. Registration Information (to be completed by student intern):
Student Intern Student Roll No
Address Phone
E-mail Address
Major (Concentration) Term
B. Internship Employment Information (to be completed by student intern and internship employer/work
supervisor):
Company Name Phone
Address
Supervisor Title
E-mail Address Contact (Phone/Mobile) _______________________
Company Web Address
Internship Start Date End Date Hours per Week
Title of Internship Position
Is the Internship position paid: Yes No
Additional Information/Other Comments:
______________________________ ________________
________________
10
Kathmandu University School of Management
Management Internship Program
Internship Employer’s Signature Date Stamp
• Student Intern: I concur with and accept the academic and work assignments indicated above. I understand and will
adhere to the internship registration procedure. I will complete all work and academic assignments to the best of my
ability. I will treat any proprietary information provided by my employer with strict confidentiality, will familiarize
myself with and adhere to the organization’s policies and procedures, and will adhere to the highest standards of
ethical conduct. I will notify the KUSOM Internship Coordinator of any problems that arise in connection with this
internship.
______________________________ ________________
Student Intern Date
• Internship Coordinator, KUSOM: I have discussed the academic component of this internship with the student
intern. We have reached agreement on the learning objectives indicated above. I further agree to correspond regularly
with the student intern to discuss the internship experience. I will provide necessary support and guidance for
completion of internship project. I will coordinate assessment of student’s performance and award the final course
grade.
______________________________ ________________
________________
KUSOM Internship Coordinator Date Stamp
11
Kathmandu University School of Management
Management Internship Program
Management Internship
Student Internship weekly Timesheets
Weekly Internship Timesheets (see format below) must be uploaded on each Sunday after the start of internship (as
word attachment) in virtual classroom. Remember that completed timesheets ARE a part of your final grade! Please make
sure to provide detailed information regarding your activities/duties during each day, as well as any problems that
you encountered. Please make sure to complete these timesheets, since other students pursuing this opportunity in the
future will use the information in this document.
Student Name:
Supervisor’s Name:
Name of Organization:
12
Kathmandu University School of Management
Management Internship Program
Management Internship
The Internship by-weekly Status Reports
Students must submit a by-weekly Status Report by the close of business every other Sunday beginning the second week
of internship. Students must upload the Status Report (as word attachment) in respective course site of virtual classroom.
Save a copy of these Status Reports for later input into your final report. All reports must include the following three parts:
Organizational structure
Note: If more than one student is working in the same organization, they can prepare this report in team.
However, they must submit the Contribution Certificate as per format-1
13
Kathmandu University School of Management
Management Internship Program
Management Internship
Assignment 1 - Goals/Objectives
This first assignment will require you to complete one short project where you will be required to explain the personal,
academic, and professional goals you have for the experience. Details for each are listed below. It should be in essay
format and should be uploaded in respective course site in virtual classroom. The due date of assignment will be notified
via virtual classroom.
14
Kathmandu University School of Management
Management Internship Program
Management Internship
Assignment 2 - Interview with Employer/Workplace Supervisor/Colleague
The second assignment will require you to select at least one person to interview in the workplace of your
internship. Select someone who has been working in the industry/area for several years and has knowledge and experience
of more than one workplace (if possible). This usually means someone who is in middle management or administrator to a
number of people in the office. Ask to speak with this person for about one-half hour during or after work to discuss their
professional background altogether. You will be required to write an essay (maximum 4 pages) on the information
gathered from the interview. This assignment has to be uploaded in respective course site of virtual classroom. The due
date of second assignment will be notified via virtual classroom.
In addition to reporting the response of the interviewee, include your learning points and sources of inspiration from the
interview.
15
Kathmandu University School of Management
Management Internship Program
Management Internship
Assignment 3 – Proposal for Final Project
The Assignment Three - The due date for Final Project will be notified via virtual classroom. A poorly written proposal
will not be accepted under ANY circumstances (and will be returned to you for revisions and re-writing)! This assignment
must be turned in hardcopy to KUSOM Internship Coordinator and uploaded in respective course site of virtual classroom.
Your proposal for Final Project should include the following:
The proposal report for the project work should include at least the following contents:
1. The title and background of the area of project
2. Problem statement
3. Conceptual sketch or theoretical framework
4. Scope of the project
5. Planned methodology
6. Potential contribution to the practicing manager
7. Work plan of the project work
The proposal will be evaluated and necessary feedback will be provided by concerned faculty. The due date for revised (if
needed) and final proposal will be notified via virtual classroom.
16
Kathmandu University School of Management
Management Internship Program
Management Internship
Assignment 4 - Final Report
The primary goal of the internship is to give the students an exposure to real life organization setting and working
environment. As far as possible, students should try to find an internship in which they can work in the organization with a
specific job description of managerial nature. However, if students are not given such a job and instead are asked to work
on a specific area and produce a report, they will submit the final report of such a work according to the following
guidelines.
The project work provides students with an opportunity for learning as well as developing managerial skills. Students are
encouraged to experiment by putting new ideas to test. Once the problem and its causes are understood, students will
develop and evaluate potential solution/s that optimize organization strengths, profits and competitive opportunities and
minimize weaknesses and the risk of loss given environmental and competitive threats.
The content and depth of the report will have an impact on you passing the internship. A poorly written paper will not be
accepted under ANY circumstances (and will be returned to you for revisions and re-writing)! You will have to present the
Final Report in the presence of Project Supervisor and Work Supervisor (on his/her availability).
The due date for Final Report will be notified via virtual classroom.
Your Final Report should include the following:
I. Cover Page
• Student Name and title of position (e.g. student intern)
• Name of company/organization
• Address, and telephone number of company/organization
• Internship Supervisors’ name
o Work Supervisor in the organization
o Project supervisor in KUSOM
• Current Date
II. Executive Summary
The summary is one of the most important elements of the report and can be the most difficult aspect to write. It is best
written after the body of the report is completed, as that provides an overview on which summary is to be based. The
purpose of the summary is to give the first-time reader an idea of what the report is about. It also can serve as a reminder of
others not able to read the entire report in detail, but who might have a general interest in such a report such as your Dean,
Instructor, Advisor, or Interviewer for a later job.
The summary must be both descriptive and action-centered and not more than a full page in length. The material in the
summary need not necessarily follow the order of the report itself. The emphasis is on facts and results. A helpful way to
look at the decision about what is important to include in the summary is to think about being forced to reduce your report
to a page. You should consider including the following:
B. Actions Taken
• Title/Role played during placement/internship experience
• Reason for selecting internship
• Results of project or specific work completed for company
• Benefit to you, the student intern
17
Kathmandu University School of Management
Management Internship Program
1. The table of contents should be organized in the chapters as per the format presented in Appendix 2.
2. All the tables and figures should be labeled properly and their lists should be provided after the table of contents
separately.
3. All the acronyms used in the report should be listed and presented after the list of tables and figures.
No header and footer are allowed to place in the report to make the report fancy, except the page numbers.
The tables and figures should be properly titled with numbers and placed in the middle of the text and should
not expand beyond the margin of main text.
Work citation in the report should be in APA (American Psychological Association) (website: www.apa.org)
Format.
List all the supporting facts, figures, and related documents which do not fit within the report, but support the
report in the list of Appendixes. Give the name and numbers to Appendixes.
18
Kathmandu University School of Management
Management Internship Program
Internship Report
Title of the project: ……………………………………………
As part of the requirement for MBA Programme
Internship Programme Code:PWM 703
Internship Employer
Address:
Intern/s
…………………………………………., KU Redg No:
………………………………………………….. , KU Redg No:
………….2010
19
Kathmandu University School of Management
Management Internship Program
Declaration
Recommendation letter from employer
Confirmation letter from the employer/ work supervisor stating that intern/s has/have completed the internship.
Acknowledgement
Executive summary
Table of contents
List of tables
List of figures
List of Acronyms
Table of contents (Font size of main heading is 14 with bold and font size is 13 and bold for other subheadings)
Note: Part one and part two of the final report is almost similar to assignment 1, 2 and 3. You
need to incorporate these assignments into final report. However you can modify these
assignments based on the feedback that you received from the concerned faculty or internship
coordinator before incorporating in the final report.
20
Kathmandu University School of Management
Management Internship Program
Part Three
PRESENTATION OF MAJOR PROJECT/S UNDERTAKEN
Section I: Introduction
1. Introduction of the project
Briefly describe the background and the need and rationale of the specific project undertaken.
2. Objectives of the project.
Present the purpose/specific objectives of the project.
3. Scope and limitations of project.
Specify the scope/extent of the project. Indicate the limitations and constraints.
Section V: Conclusions
1. Project/s specific conclusion and suggestions
2. In this section, present only the project specific conclusion and suggestions base on the findings to
develop strategy or, system or products.
Part Four
REFLECTION OF INTERNSHIP
This part should restate the internship objectives and analyze the extent to which the internship objectives
have been met. Explain the ideas, skills and knowledge you have acquired through the internship
experience. Indicate which are needed most in this field. Discuss how such skills and knowledge will help
in your future career.
IX. References
• Presentation of list of the literature reviewed in a standard format.
X. Annexes
• If any
Final Report along with a CD must be turned in to Project Supervisor/KUSOM, Internship Coordinator
on the day of project presentation.
21
Kathmandu University School of Management
Management Internship Program
Management Internship
Evaluation of Internship
Work
The internship work will be evaluated by the Work Supervisor, the Project Supervisor and the KUSOM
Internship Coordinator. The Work Supervisor will evaluate the intern on the basis of his/her job performance in
the organization. The Project Supervisor will evaluate on the basis of the proposal and the specific project. The
KUSOM Internship Coordinator will evaluate on the basis of continuous assessment on the overall assignments.
The internship work will be evaluated as per the weightage division shown below:
1. Work Supervisor: 25%
2. KUSOM: 75%
• Assignments: 25% (assignment 1, assignment 2, weekly timesheets, and by weekly status
reports)
• Proposal and Final Report and Reflection of Internship: 40% (assignment 3 and assignment 4)
• Presentation 10%
The Work Supervisor shall evaluate the intern’s performance on the basis of the following criteria:
1. Level of understanding of the given task in the organization.
2. Level of knowledge and skill while carrying out the given task.
3. Punctuality, work discipline, and level of presentation, interpersonal and social skills.
4. Importance and practical relevance of the work output for the organization.
5. Achievement in terms of level of learning by the intern during his/her tenure.
The Project Supervisor will evaluate the intern’s Proposal and Specific Project Report on the basis of the
following relevant criteria:
1. Articulation of the project theme, issue or area (Selection of significant managerial task or issue
with rationale indicating the need of the study for managerial decision making, and corresponding
research problems or objectives, and its clear understanding and presentation with accurate statements).
2. Conceptual Frame work (Articulation of project theme and issues using relevant theoretical /
conceptual frame work generated from relevant four literature reviews (articles and books) explaining
the research problems or objectives)
3. Methodological design and process adopted (Selection of appropriate, adequate and rigorous
methodological process to address the research objectives, and proper and competent use research
design, data collection methods, instruments and corresponding data analysis to answer the research
problems or objectives)
4. Collection, compilation and analysis of date (Adequacy and relevance of data, use of proper data
collection, and format for data compilation and presentation consistent with methodological design and
process, and theoretical /conceptual framework)
22
Kathmandu University School of Management
Management Internship Program
5. Interpretation, conclusions and discussion of the findings or issues (Adequacy, accuracy and
depth of interpretation data analysis in consistent with conceptual framework and research problems or
objectives)
6. Development and design of courses of action or systems (Development of strategies or system or
plans based on the findings to address the managerial problems / issues /tasks identified in project
introduction with its practical feasibility)
7. Presentation and organization of the report (Adoption of professional project report format,
logical sequence and smooth flow of write-up, user-friendly organization, and use of simple, accurate
and professional style)
The KUSOM Internship Coordinator will evaluate the intern’s overall assignments on the basis of the following
relevant criteria:
1. Design of the internship plan, procedure or methodology.
2. Feedback from the Work Supervisor and Project Supervisor.
3. Understanding, creativity, and quality of assignments submitted.
4. Timeliness in submitting the assignments.
a. All assignments have to be submitted on individual basis except for assignments 4, which can
be submitted as a team work only if the interns are working in a team. Maximum number of
members in a team is three, and the scope of Final Project will vary with the number of interns
working in the same project.
b. Students who are working as a team required to prepare and submit a Contribution Certificate
(format enclosed) and also need to prepare a Minute of major meetings of team member (format
enclosed). Attached these documents in annexure.
c. Assignments 3 & 4 have to be submitted in both hard and soft copies. All the assignments have
to be uploaded in virtual classroom.
d. Student Internship Application Form and Employer Internship Agreement Form have to be
submitted in hardcopy to KUSOM Internship Coordinator.
Final evaluation
Student is required to make a presentation of their internship at a date and time specified by the KUSOM in the
presence of panel of faculties including project supervisor, work supervisor/ outside experts. The panel will
carry out the final evaluation of your internship based on the evaluation of work supervisor, project supervisor,
internship coordinator as well as quality of presentation.
Finally, student must submit a letter from work supervisor /employer confirming that he/ she has
completed internship in their organization.
23
Kathmandu University School of Management
Management Internship Program
Format-1
Contribution Certificate
Total
We certify that we have signed this certificate without any pressure and in the presence of all team members.
Signature:
Signature:
Signature:
Date:
24
Kathmandu University School of Management
Management Internship Program
Format-2
Date
Venue
Time
Team/Group members 1.
2.
3.
Agenda/s 1.
2.
3.
Major discussion:
Decisions:
25