Académique Documents
Professionnel Documents
Culture Documents
Administration
- New Capabilities through Technology and Tools: - Evolve Even though commercial aviation draws most of the
the National Airspace System infrastructure to provide headlines, we remain diligent in our efforts to work with the
efficiency, resilience and pilots who form the backbone of General Aviation (GA).
NextGen technology; and The FAA continues to work jointly with the Alaska aviation
community through a number of organizations and safety
- World-Class Administrative and Business Operations: programs such as: the Medallion Foundation, Alaska Air
Enhance performance and increase productivity through Carriers Association, Alaska Airman's Association, FAA
effective and responsive Safety Team, and Circle of Safety. In addition to these
business operations. training and education efforts, we're using new technology
in Alaska, such as the satellite-based Capstone navigation
This Business Plan reflects the specific actions and and terrain awareness avionics. We're also installing 221
commitments we are taking in Fiscal Year 2010 to follow additional weather cameras throughout the state. These
those focus areas. Each year, our Business Plan will map weather cameras prove that a picture that is indeed worth a
out the specific activities and commitments for that year thousand words and are a real-time depiction of what's
that lead to a transformed ATO in the future. In 2010 and happening throughout the state. The Alaskan pilot now
beyond, our ATO Plan will build on our success, continue has go/no go information that was previously unavailable.
the strategic transformation we have begun, and accelerate
our performance improvements. We will support the FAA's In addition, we're using ADS-B to solidify the use of satellite
Flight Plan goals of improved safety, greater capacity, surveillance in Alaska. The breadth of the geography there
international leadership, and organizational excellence. makes the use of radar virtually impossible. Satellites
aren't encumbered by terrain. The situational awareness
benefits provided by the improved surveillance, broadcast
services, and improved avionics has proven to be a great
Increased Safety success; preliminary data indicates a projected 47 percent
drop in the fatal accident rate for aircraft equipped with
Our first commitment is to safety. The proof of our ability to ADS-B in Southwest Alaska.
maintain that focus is in the actual safety record itself. In
fiscal years 2007 and 2008, there were no commercial As a result of that success, we are transferring the lessons
passenger fatalities on commercial flights in the U. S. learned in Alaska to the Gulf of Mexico, another location in
Knowing this, the issue facing FAA comes in the form of a which radar coverage is limited. We are increasing our
simple question with an exceedingly complex answer: outreach and training to general aviation pilots to increase
Core Business Target: Aviation Through both statistical calculation and historic
operational performance, the Aerospace Performance
Weather Factor offers the establishment of a performance band
By 2014, improve the quality of convective weather associated with a Tolerable Level of Safety or an
forecasts that support aviation strategic planning at 4 and Acceptable Level of Risk, whereby trends can be
6 hour lead-time by reducing over and under forecasting observed and managed.
by 5%, while also increasing the critical success index by Core Activity: Aerospace Performance
4%.
Factor Progression
Goal of FY 2010 is to develop multi-En Route facility
By 2014, improve the quality of icing forecasts to mitigate
Aerospace Performance Factor, and enhance
the impact of significant icing on aircraft safety by
database source inputs.
increasing the volume efficiency by 5%.
Activity Target 1:
Core Business Initiative: Aviation Develop a multi-En Route facility Aerospace
Weather Performance Factor to assess feasibility of
Conduct research and development prototyping and expanding the methodology throughout the
evaluation of operational improvements in selected National Airspace System. Due June 1, 2010
forecasts. Activity Target 2:
Core Activity: Operational Suitability Enhance database source inputs into the
Demonstrate the operational suitability of weather Aerospace Performance Factor(s). Due
forecast products required by NextGen to September 30, 2010
designated users. Activity Target 3:
Activity Target 1: Complete assessment of feasibility of transitioning
Establish Continental United States (CONUS) 0-6 to a "departure, cruise, approach" phase of flight
hr convective weather forecast demonstration. for data display. Due September 30, 2010
Due August 31, 2010
Core Business Target:
Core Activity: Scientific Advances
Demonstrate the scientific advances required for Document and report Tech Ops
advanced weather forecast products required by
NextGen.
Runway Incursions.
By the 5th of every month, document and report Tech
Activity Target 1:
Ops runway incursions.
Develop High Ice Water Content (HIWC) prototype
algorithm and provide case study report. Due
August 31, 2010
11/17/09 Page 32 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Initiative: Analyze Core Activity: Analyze Risk Assessment
Analyze Risk Assessment
runway incursions
Document and analyze runway incursions Activity Target 1:
Ensure SRM documentation (SRMD or SRMDM)
Core Activity: Ensure a safe and secure is submitted with all NCPs. Due September 30,
NAS 2010. Due September 30, 2010
Ensure a safe and secure NAS Activity Target 2:
Conduct Internal Safety Assurance Program
Activity Target 1:
(ISAP) audit to assess the establishment of a
Document and report Tech Ops related surface safety culture. Due September 30, 2010
incidents and runway incursions. Due September
30, 2010 Core Business Target: Pursue a
Core Business Target: Comply safe & learning culture.
Pursue a safe and learning culture by distributing safety
with SRM requirements. information.
Ensure 100% timely review and completion of all SRMD.
Core Business Initiative: Promote
Core Business Initiative: Complete communication.
Through communication pursue a safe and learning
required SRM activities. culture.
Complete safety risk management activities.
Core Activity: Ensure a safe and secure
Core Activity: Ensure a safe and secure NAS.
Ensure a safe and secure NAS.
NAS.
Ensure a safe and secure NAS. Activity Target 1:
Actively pursue a safety and learning culture that
Activity Target 1:
promotes communication and dissemination of
Continue to establish SMS policy to enable safety information and proactively manages
Technical Operations to realize benefits of a human performances. Due September 30, 2010
safety organization. Due September 30, 2010
Activity Target 2: Core Business Target: ATO Non-
Continue to perform assurance activities to learn
and improve using corporate experience and
Punitive Safety Reporting
performance. Due September 30, 2010 System
Develop and track all safety issues (e.g., risk hazard
Core Business Target: Apply database), with a yearly commitment to address or fix the
Safety Risk management (SRM) top five of those issues. The first five will be identified
and reported out at the end of fiscal year 2010.
discipline to the NAS
Core Business Initiative: Voluntary
configuration control process. Safety Reporting - Air Traffic Safety
Implement and track AOV requirement for the ATO to
have a program that provides internal oversight, Action Program (ATSAP)
evaluation, and quality assurance. At a minimum the As part of the Administrator's Call-to-Action on surface
program must include: internal regularly scheduled and safety held during August 2007, it was recommended
no-notice inspections, evaluating recommended safety (and accepted by the Administrator) that the Air Traffic
controls and residual risk, and a process for AOV Organization implement a voluntary reporting system
inclusion, and report status quarterly. of safety related events from controllers and other
employees providing air traffic services.
Core Business Initiative: Analyze Core Activity: Continue Air Traffic
NAS Changes for Levels of Risk Safety Action Program Implementation
Analyze all NAS Changes Proposal (NCPs) to ensure The Office of Safety continues to implement a
there are acceptable levels of risk prior to configuration voluntary reporting system of safety related events
control decision. from controllers and other employees providing air
traffic services.
Activity Target 1:
Implement Air Traffic Safety Action Program for
100% of all currently assigned air traffic control
11/17/09 Page 33 of 153 Fiscal Year 2010 ATO Business Plan
specialists by the end of second quarter FY 2010. maintenance of instrument flight procedures (IFPs);
Due March 31, 2010 plan/direct the construction, maintenance and
Activity Target 2: publication of aeronautical charts/publications and the
Complete initial Air Traffic Safety Action Program collection and verification of aeronautical data.
training to all current air traffic control personnel Core Activity: Notice to Airmen
during FY 2010, and continue orientation training (NOTAMs)
for new personnel. Due September 30, 2010 The production amounts listed in the Activity Targets
Activity Target 3: represent historical averages. FY10 performance
Refine communications strategies and will be assessed based on actual production
products/methods used to distribute systemic requirements for the period.
safety issues discovered through the Air Traffic Activity Target 1:
Safety Action Program process to the Federal Issue 31,500 NOTAMs. Due September 30, 2010
Aviation Administration and all air traffic control
personnel. Due September 30, 2010 Core Business Target:
Core Business Target: <STI Operational Errors Processes
Modify our processes for evaluations and safety audits to
Candidate> Obstacle reduce operational errors.
Evaluations (OE)
Complete 95% of Obstacle Evaluations (OE) within 15 Core Business Initiative:
working days from receipt. Operational Errors Evaluations and
The production amounts listed in the Activity Targets
represent historical averages. FY10 performance will be
Investigations Processes
Continue incorporating the evaluation and audit
assessed based on actual production requirements for
process with air traffic incident investigations process
the period.
to facilitate identification of mitigations.
Core Business Initiative: National Core Activity: Continual Improvements
Aeronautical Navigation Services in Evaluation and Investigation
Implement business process re-engineering initiatives Processes
as defined within the High Performing Organization Modify our processes for evaluations and
(HPO) Plan to achieve efficiency gains and improve investigations to reduce operational errors.
quality within the design, development, charting and Activity Target 1:
maintenance of instrument flight procedures (IFPs); Conduct specialized assessments at six EnRoute
plan/direct the construction, maintenance and facilities, Large/Combined Terminal Radar
publication of aeronautical charts/publications and the Approach Control (TRACON) facilities, or OEP-35
collection and verification of aeronautical data. Airport Traffic Control Towers. Due September 30,
Core Activity: Obstacle Evaluations 2010
(OE) Activity Target 2:
. Conduct six specialized assessment of technical
operations on the National Airspace System
Activity Target 1:
Technical Evaluation Program. Due September 30,
Complete 55,300 obstacle evaluations. Due 2010
September 30, 2010 Activity Target 3:
Core Business Target: <STI Conduct onsite investigations of serious trends,
incidents and accidents as needed; minimum 12
Candidate> Notice to Airmen per year. Due September 30, 2010
(NOTAMs) for unscheduled Core Business Target: ATO
facility outages Voluntary Safety Reporting
Issue 80% Notice to Airmen (NOTAMs) for unscheduled
facility outages within the first hour of notification and System
issue 100% within two hours of notification. Work towards implementing a voluntary safety reporting
system in the Air Traffic Organization Technical
Core Business Initiative: National Operations Service Unit
Aeronautical Navigation Services
Implement business process re-engineering initiatives Core Business Initiative: Voluntary
as defined within the High Performing Organization Safety Reporting System
(HPO) Plan to achieve efficiency gains and improve
quality within the design, development, charting and
Negotiations
11/17/09 Page 34 of 153 Fiscal Year 2010 ATO Business Plan
As part of the Administrator's Call-to-Action on surface safety inspection as completed or incomplete in the
safety held during August 2007, it was recommended supervisor's performance plan documentation.
(and accepted by the Administrator) that the Air Traffic Examining selected inspection reports is a measure of
Organization (ATO) implement a voluntary reporting the compliance with this Occupational Safety and
system of safety related events from employees Health Administration and FAA requirement.
providing air traffic services. Additionally, we will ensure employee safety
Core Activity: Continue the Voluntary performance is measured by accurate documentation
Reporting System Program of injury and illness and hazard reporting in the Safety
Management Information System. Information from
Implementation this Safety Management Information System database
Technical employees of the ATO that actively
is captured and used to validate that injuries are
operate, maintain, and certify the systems and
reported and investigated, and that hazards are
equipment of the National Airspace System (NAS)
reported and abated. It is also our responsibility to
will implement a voluntary reporting system for
follow the Federal Aviation Administration Employee
safety related events.
Safety Management Evaluation criteria which requires
Activity Target 1: management to communicate Employee Safety
Initiate Formal negotiations with PASS and FAA Awareness messages to employees annually. A
(ATO and AOV) regarding establishment of a simple examination of the documentation of this
voluntary reporting system agreement by the end communication demonstrates to employees that
of the second quarter of fiscal year 2010. Due management cares about their workplace safety. All
March 31, 2010 resulting data is reported in the Air Traffic
Activity Target 2: Organization, Federal Aviation Administration and
Draft a Memorandum of Agreement (MOA) that Department of Transportation Annual Occupational
identifies items of agreement and remaining issues Safety and Health Report to the President of the
towards completion of an MOA by the end of fiscal United States through the Department of Labor.
year 2010 Due September 30, 2010 Core Activity: Employee Safety
Participation
Core Business Target: Employee Increase employee performance of safety practices
Safety Performance in the Air Traffic Organization.
Coordinate and leverage the employee safety Activity Target 1:
performance activities within 100% of the Air Traffic Measure and report 100% employee safety
Organization's lines of business by the end of fiscal year training completions in the Electronic Learning
2010. Management System. Interim status reports to be
provided to Director of Safety Programs no later
Core Business Initiative: Air Traffic than the last day of each quarter. Due September
Organization Employee Safety 30, 2010
Activity Target 2:
Awareness
The role of the Office of Safety Employee Safety Assess 20% of the workplace inspection trends in
Performance office is to improve and leverage Workplace Inspection Tool. Status report due to
employee safety performance activities within the Air Director of Safety Programs by June 30, 2010.
Traffic Organization. Our goal is to ensure that all Due September 30, 2010
lines of business provide a baseline level of training to Activity Target 3:
all Air Traffic Organization employees on a regular Assess 90% of the injury and illness and hazard
basis. Employee safety performance is measured Unsatisfactory Conditions Report trends in Safety
through the tracking of safety training completions. Management Information System. Interim status
Then, performance of the practices taught will reports to be provided to Director of Safety
demonstrate that the employees comprehend the Programs no later than the last day of each
practices. This will lead to a safer working quarter. Due September 30, 2010
environment for all employees. We will also improve Activity Target 4:
employee safety performance by conducting safety Assess 100% of management safety
inspections. The Workplace Inspection Tool captures communications sent to employees and report
inspections. This information can then be used to twice annually. First report due no later than April
track the safety performance of management in 30, 2010. Remaining report due by the end of the
providing a workplace free from recognized hazards. fiscal year. Due September 30, 2010
Federal Aviation Administration and Occupational
Safety and Health Administration policy require the Core Activity: Employee Safety
inspections. Employee Safety Program Management Implement programs to improve employee safety
Evaluations have revealed that Supervisors and culture and to measure workforce actions based on
Managers do have employee safety as a performance employee performance of Occupational Safety
measure. The next step is to document the workplace Health policy, practices, and training.
11/17/09 Page 35 of 153 Fiscal Year 2010 ATO Business Plan
Activity Target 1: Core Activity: Fatigue Safety Awareness
Conduct one survey to measure employee safety
performance. This is done by promoting and Increase fatigue risk awareness throughout the Air
capturing evidence of safe work practices in at Traffic Organization.
least 20 supervisors' performance assessments. Activity Target 1:
This is followed up by coordinating with the Air Develop and coordinate Fatigue Risk awareness
Traffic Organization lines of business to make education and training plan for operational
sure that at least two employees and at least two employees and management. Initial Report due
program offices are awarded for exhibiting safe June 30, 2010. Final implementation plan report
work practices. Supervisors' survey is to be due end of the fiscal year. Due September 30,
conducted by April 30, 2010. Air Traffic
2010
Organization line of business survey is to be
Activity Target 2:
completed by the end of the fiscal year. Due
September 30, 2010 Develop and coordinate Fatigue Risk
Activity Target 2: communication plan to provide for all Air Traffic
Organization operational employees and
Begin the application process for the Voluntary management. Initial report due June 30, 2010.
Protection Program. A template will be completed Final implementation plan report due end of the
by the end of the fiscal year. Due September 30, fiscal year. Due September 30, 2010
2010
Core Activity: Fatigue Risk Data
Core Business Target: Air Traffic Collection
Organization Fatigue Risk Implement programs to increase content of fatigue
risk event information and fatigue safety
Management Program recommendations into current and future Air Traffic
In fiscal year 2010, provide foundational awareness of Organization safety reporting systems.
fatigue risk to two Air Traffic Organization operational Activity Target 1:
service units through informational or educational Incorporate Fatigue Risk reports into current Air
exposures. Traffic Organization safety reporting vehicles.
Initial report due June 30, 2010. Final report due
Core Business Initiative: Air Traffic end of the fiscal year. Due September 30, 2010
Organization Fatigue Risk Activity Target 2:
Management Program Draft new fatigue risk information reporting
The role of the Fatigue Risk Management Program is vehicle(s) proposal, as required. Due August 15,
to identify and prioritize operational risks due to
Core Activity: Fatigue Risk Management
fatigue, assist in developing education and training
efforts regarding fatigue risk, and collaborate closely System
with all Service Units, labor organizations and the Collaborate with all Air Traffic Organization
fatigue science community. This collaboration will stakeholders to develop a draft design of a Fatigue
translate into developing and improving practices and Risk Mitigation System and implementation
policies that positively effect operational performance timetable, and develop Fatigue Risk portion of the
and safety through reducing fatigue risk in the Air 2010 Air Traffic Organization Safety Summit.
Traffic Organization work place. Program goals will be Activity Target 1:
pursued through (1) focused information gathering and Develop initial draft of a Fatigue Risk Management
fatigue research studies to obtain operationally System for Controller and Tech Ops work force.
relevant data, (2) collaborative assessment and Due September 15, 2010
application of that data into improved fatigue safety Activity Target 2:
means and methods within a Fatigue Risk Develop Fatigue Risk Management System
Management System to be executed by Service Units, segment of the 2010 Air Traffic Organization
and (3) provision of fatigue safety information to the Air Safety Summit. Draft agenda due January 31,
Traffic Organization work force through active 2010. Final event plan due end of the second
communications and a properly focused and layered quarter. Due March 31, 2010
education/training program. Fatigue Risk Management
Systems will also be addressed as a focus topic of the Core Business Target: Conduct
2010 Air Traffic Organization Safety Summit. Goal
attainment will be further enabled by active Aircraft Safety Research and
collaboration in the evolution of a robust and pervasive
Safety Culture.
Development
Conduct research and deliver aircraft safety research
products that support FAA strategic goals, AVS mission
needs, identified threats to aviation safety, introduction or
11/17/09 Page 36 of 153 Fiscal Year 2010 ATO Business Plan
application of new technologies, maintain in-house core alloy seat structure to determine if this application
competencies and FAA unique safety laboratories. The of new metallic alloys would impact post crash fire
Aircraft Safety Research program focus areas are fire, survivability. Due July 30, 2010
propulsion and fuel, airworthiness assurance, system Activity Target 2:
safety, advanced materials, atmospheric hazards, Develop a flammability test method that measures
software and digital systems, unmanned aircraft and the in-flight fire resistance of composite fuselage
catastrophic failure prevention. 100% of comments materials. Draft report due to sponsor by
received from the research sponsors and the Research September 30, 2010. Due September 30, 2010
Engineering Development Advisory Committee (REDAC)
will be reviewed and reconciled for incorporation into the Core Activity: Aviation Fuels Laboratory
aircraft safety Research and Development (R&D) plan. Develop a multi-year program plan for alternative
fuel research.
Core Business Initiative: Deliver Activity Target 1:
Aircraft Safety Research Products Initiate jet fuel analysis study on aircraft that have
Conduct research and deliver aircraft-safety research flown polar routes. Start sample collection by
products that support FAA strategic goals, AVS December 31, 2009. Due December 31, 2009
mission needs, identified threats to aviation safety, Activity Target 2:
introduction or application of new technologies, and Develop a multi-year program plan to address
maintain in-house core competencies. alternative fuels research for General Aviation
Core Activity: Aircraft Safety Research aircraft. Draft report due to sponsor by September
and Development Plan 30, 2010. Due September 30, 2010
Formulate and execute an aircraft safety R&D plan.
Plans are developed, implemented and executed Core Business Target: Alaska
throughout the two year budget cycle resulting in
current and near term milestones being reported and
Accidents
By the end of FY 2009, reduce accidents in Alaska for
updated in the National Aviation Research Plan general aviation and all Part 135 operations from the
(NARP). 2000-2002 average of 130 accidents per year to no more
Activity Target 1: than 99 accidents per year. This measure will be
Develop FY2011 Aircraft Safety R&D plan in converted from a number to a rate at the beginning of FY
coordination with sponsor (AVS) and REDAC 2010. FY 2010 Target: 1.86
Subcommittee on Aircraft Safety. Due August 31,
2010 Core Business Initiative: Implement
Activity Target 2: Automatic Dependent Surveillance -
Complete execution of FY2010 Aircraft Safety Broadcast (ADS-B) across Alaska.
R&D plan and report milestone accomplishments. Implement ADS-B across Alaska. Based on an Alaska
Due September 30, 2010 Aviation Industry Memorandum of Agreement (MOA),
Core Business Initiative: Conduct efforts will include expansion of ADS-B to remote
areas and weather and communications
Laboratory Based Applied Research improvements.
Provide Laboratory Services for Airport and Aircraft Core Activity: Continue Deployment of
Safety Research to develop technologies and test
methods that prevent accidents caused by fire, fuel
Surveillance and Broadcast Services
tank explosions and fuel compatibility. Conduct (SBS) at Key Alaska Sites
laboratory based research, engineering, and Continue deployment of Surveillance and Broadcast
development that support FAA strategic goals, AVS Services (SBS) at key Alaska sites in support of
and ARP mission needs, identified threats to aviation expanding and accelerating the implementation of
safety, and introduction or application of new safety and air navigation improvement programs in
technologies. Alaska.
Core Activity: Fire Safety Laboratories Activity Target 1:
Conduct full and small scale fire tests to develop Complete Initial Operating Capability (IOC) at
new flammability tests for aircraft materials in Juneau. Due April 30, 2010
applications where regulatory requirements are
currently nonexistent. In addition, conduct Core Business Target: Provide
flammability tests and analyses in support of
Transport Airplane Directorate (TAD) initiative Policy
Weather Products
Provide program management for capital acquisitions
Statement on Flammability Testing of Interior aimed at increasing safety.
Materials.
Activity Target 1:
Conduct three full scale fire tests with magnesium
11/17/09 Page 37 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Initiative: Terminal Core Activity: WSDS Work Package 1
Assist AJP to prepare Concept Requirements
Doppler Weather Radar (TDWR) Definition (CRD) and preliminary Investment
Service Life Extension Program Analysis documents in FY 2010 in support of Initial
(SLEP) Analysis Readiness Decision (IARD) for WSDS for
Work Package 1 (WP1).
Provide program management for capital acquisitions
aimed at increasing safety. These investments for Activity Target 1:
FY2010 include Terminal Doppler Weather System Draft OMB Exhibit 300 Attachment 1 for WSDS
(TDWR) Service Life Extension Program (SLEP). Work Package 1. Due September 30, 2010
Core Activity: TDWR Elevation Drive
Enhancement modification. Greater Capacity
Install the TDWR Elevation Drive Enhancement
America's airports are the access point for the Nation to the
modification at two (2) sites.
air transportation network. We must preserve and improve
Activity Target 1: our airports -- both commercial and general aviation -- in
Install the TDWR Elevation Drive Enhancement order to prepare for the future and maintain our leading
modification at one (1) site. Due June 30, 2010 role.
Activity Target 2:
Install the TDWR Elevation Drive Enhancement Over the last several years, we've made significant strides
modification at one (1) additional site. Due to add capacity to the aviation system. Since 2000, 13 new
September 30, 2010 runways have opened and the numbers tell the story. With
just 20 miles of concrete, we've added the potential to
Core Business Initiative: Juneau accommodate 1.6 million more annual operations and
Airport Wind System (JAWS) - decrease delay per operation by about five minutes. With
roughly 5,000 aircraft in the sky at any given time, five
Harden Prototype & Implementation minutes adds up to quite a bit of fuel and a considerable
Provide program management for capital acquisitions amount of time saved. . In November 2008, FAA will
aimed at increasing safety. These investments for commission three new runways at three major airports, all
FY2010 include the Juneau Airport Weather System on the same day, an event that has never happened
(JAWS) -- Hardening and Implementation. before.
Core Activity: Juneau Airport Weather
System (JAWS) -- Hardening and Even with these new runways, the capacity of the system
Implementation. continues to be stretched beyond its limits at certain
Provide program management for capital airports and regions. The associated delays are placing a
acquisitions aimed at increasing safety. These strain on everyone. The FAA must immediately take
investments for FY2010 include the Juneau Airport extraordinary steps to reverse this trend at these key
Weather System (JAWS) -- Hardening and airports in the system.
Implementation.
Activity Target 1: Although FAA and airports have made progress adding
Conduct JAWS Hybrid (JAWS-H) Hardware Field capacity, there are still areas where a sense of urgency
Shakedown Test. Due June 30, 2010 remains. Delays affect everyone. Passengers deal with
Activity Target 2: missed or canceled flights, lost productivity, not to mention
the potential for sitting on the tarmac instead of sitting on a
Perform JAWS-Hybrid Front End-to-End beach while vacationing. Beyond this, airlines incur
Functional Test for Data Stream. Due September increased costs for crews, fuel, and maintenance while
30, 2010 planes sit idling on the airfield surface or circling in holding
Core Business Initiative: Wind patterns. The U.S. economy suffers both direct and
indirect costs from aviation delay as lodging, food service,
Shear Detection Service (WSDS) retail, ground transportation, and other industries are
Provide program management for capital acquisitions impacted. Additionally, the environmental impacts continue
aimed at increasing safety to include NextGen-wide to mount as aircraft burn more fuel or have to return to the
Investment Analysis (IA) decision documentation to deicing pads due to delayed departure times.
address wind shear service needs, concepts and
alternatives. Assist AJP to prepare Concept A few U.S. airports are experiencing significant levels of
Requirements Definition (CRD) and preliminary congestion that produce delays locally as well as
Investment Analysis documents in FY 2010 in support nationally. Many of these delays result from a persistent
of Initial Analysis Readiness Decision (IARD) for mismatch between the demand for and the availability of
WSDS for Work Package 1 (WP1). capacity. Given that infrastructure developments such as
new runways can take up to 10 years to implement, the
FAA must develop processes and systems to speed
FAA recognizes the need to identify and prioritize delay Air Traffic Management (ATM). In an effort to reduce
issues, and is implementing a team approach to do this for delays, ATM, working collaboratively with the aviation
the chronic delay airports. FAA is creating congestion community, has made airspace more available during
action teams to help alleviate and manage specific capacity periods of bad weather by use of the Airspace Flow
issues at the airports that create the greatest impact on the Program (AFP). We estimate that since installation in 2006,
system. For the longer-term solutions, FAA prefers an ATM efforts during periods of bad weather have saved
integrated approach to improve capacity by improving airlines over $120 million in fuel and operations costs.
technology, air traffic control procedures and expanding
airport and airfield infrastructure. In circumstances where Future Airport Capacity Team (FACT). FAA is teaming
operational efficiency and airport capacity expansion is not with external stakeholders to identify and address capacity-
feasible or not yet completed, where demand routinely constrained airports and metropolitan areas. This team
exceeds airport capacity, and where local delays has identified critical high activity airports in the NAS and
reverberate through the NAS, a congestion management performed site visits to the following airports: Atlanta,
approach may be the appropriate choice, including Chicago Midway, Fort Lauderdale, John Wayne, Las
schedule reduction. But it is important to recognize that Vegas, Long Beach, Oakland, Phoenix, San Diego and
there is no one-size-fits-all in applying strategic mitigation San Francisco. The team has also developed a toolbox of
or congestion management. potential solutions for each unique location. This toolbox
includes technological, procedural, and infrastructure
Top GREATER CAPACITY Accomplishments for FY 2008 improvements to be considered for implementation at the
identified airports based on additional capacity needs in the
Adjusted Operational Availability. The FAA achieved a future.
sustained adjusted operational availability of 99.8 percent
for the reportable facilities that support the 35 Operational Airport Studies. Eleven projects are in the planning or
Evolution Partnership (OEP) airports. This measure environmental stage at the largest airports including an
cannot obtain a 100 percent Adjusted Operational environmental assessment for a proposed runway
Availability rate because of the requirements to perform extension at Portland, an environmental impact statement
formal facility inspections, periodic maintenance and for a proposed runway extension at Ft. Lauderdale, an
corrective maintenance on the operational equipment environmental impact statement for a proposed airfield
located at the 35 OEP airports. reconfiguration at Philadelphia, and an environmental
impact statement for a new supplemental commercial
Average Daily Airport Capacity. We achieved the target of service airport for Las Vegas. In addition, three
an average daily airport capacity for the 35 OEP airports of communities have planning studies underway to examine
101,868 arrivals and departures per day, and an average how their metropolitan areas will accommodate future
daily airport capacity for the 7 Metro areas of at least demand for aviation. They include Chicago, Atlanta and
33,676 arrivals and departures per day. We are continually San Francisco.
working to maximize available capacity in the NAS to keep
up with demand and better serve the flying public. Continuous Descent Arrival (CDA) at Los Angeles
International Airport. The first publicly-charted arrival
Area Navigation (RNAV) Procedures and Routes. Thus far procedure with the vertical profile optimized to permit CDA
in FY 2008, we implemented 63 RNAV Standard Terminal was implemented at Los Angeles International Airport on
Arrival (STAR) and Standard Instrument Departure (SID) December 20, 2007. Procedures with an Optimized Profile
procedures at 45 airports, with 15 more procedures Descent (OPD) allow use of the CDA technique to provide
scheduled for publication in September, 2008. RNAV is lower noise and emissions and increased fuel efficiency.
saving operators millions of dollars per year by lowering FAA implemented two OPD arrival procedures at Los
fuel consumption due to more efficient routes, while Angeles. Use of the CDA technique provides advantages
simultaneously improving safety, environmental impacts, by reducing ground noise along much of the flight path,
and user access to the NAS. reducing emissions, and saving time and fuel.
Activity Target 1:
Participate in 2 Technical Exchange or Workshops
that support Field ISM activities. Due September
Activity Target 1:
Core Business Initiative: Provide
Attain service availability for: one (1) Full & two (2) program management support in
Partial ILSs. Due September 30, 2010 order to ensure necessary
Core Business Initiative: Ensure modifications are made to candidate
NextGen DME/DME Capabilities are fuel storage systems.
AJW-22, in collaboration with AJW-23, is providing
available for the NAS safety upgrades to candidate fuel storage systems.
The NextGen DME/DME will provide increased
availability/accuracy on airport runways and aid in Core Activity: Fuel Storage Tank
reducing congestion. upgrades
Core Activity: NextGen DME Fuel Storage Tank upgrades
NextGen DME Acquisition Activity Target 1:
Activity Target 1: Sustain infrastructure; Sustain/improve NAS
Award DME/DME Contract Due September 30, facilities, power system and improve safety.
2010 Increase percentage of ACEPS facilities with
fielded fuel storage system upgrades by 8% by
Core Business Initiative: Optimize September 2010. Due September 30, 2010
NextGen Navigation Lighting Activity Target 2:
Sustain infrastructure: Sustain/improve NAS
Systems in the NAS facilities, power system and improve safety.
Replace incandescent lamps with Light Emitting
Complete fall protection safety modifications on 50
Diodes (LED)
11/17/09 Page 72 of 153 Fiscal Year 2010 ATO Business Plan
fuel storage tank documented known candidate AJW-24's role to examine the potential for
inventory by September 30, 2010. Due September improvements as well as decommission any facilities
30, 2010 that are no longer necessary.AJW-24 is responsible
for providing physical security at NAS facilities. This
Core Business Target: <STI includes construction of security related structures and
upgrades to already standing structures.
Candidate> Identify candidates Core Activity: Sustain Unstaffed
for mold remediation and Infrastructure in the NAS.
complete remediation of 95% of Sustain Unstaffed Infrastructure in the NAS.
Activity Target 1:
11/17/09 Page 78 of 153 Fiscal Year 2010 ATO Business Plan
Complete 6 restorations within fiscal year. Due Core Activity: NextGen Network
September 30, 2010 Enabled Weather (NNEW)/Reduce
Core Business Target: Facilitate Weather Impact (RWI) Investment
Analysis
Strategic Event Coordination NextGen Network Enabled Weather (NNEW), one of
process five NextGen Transformational Programs, enables
Facilitate, manage and enhance the Strategic Event universal access to weather information to enable
Coordination process collaborative and dynamic NAS decision making.
NNEW is a key FAA contribution to an interagency
Core Business Initiative: Facilitate, effort to provide quick, easy, and cost effective
access to weather information across all NAS users.
manage and enhance process. Activity Target 1:
Through field support, facilitate and manage all
Preliminary OMB-Exhibit 300 for NNEW/RWI
aspects of the Strategic Event Coordination process.
Segment One first draft Due April 30, 2010
Core Activity: Provide technical Activity Target 2:
assistance through field support. Preliminary OMB-Exhibit 300 for NNEW/RWI
Provide technical assistance through field support.
Segment One. Due August 31, 2010
Activity Target 1: Core Activity: Weather Integration
Facilitate, manage and enhance the agency-wide Demonstrate the ability to integrate weather
Strategic Event Coordination process. Due information from multiple US Government agencies
September 30, 2010 through the use of an electronic catalog of aviation
weather data.
Core Business Target: Activity Target 1:
Administer Emergency Publish a Document establishing Initial Operating
Capability (IOC) Final Versions of Weather
Operations Plan. Specific Services Design Standards and Weather
Administer at least one emergency operations plan within Product Data Format Standards. Due September
the fiscal year. 10, 2010
Activity Target 2:
Core Business Initiative: Improve Demonstrate and evaluate dissemination/Four-
emergency operations Dimensional (4-D) Weather Data Cube
Administer policies, training and planning to enhance capabilities. Due September 28, 2010
emergency operations.
Core Activity: Ensure a safe and secure Core Business Target: <STI
NAS. Candidate> Provide ATC
Ensure a safe and secure NAS.
Communications Services
Activity Target 1: Achieve 90% of the planned activity target dates set for
Administer a Tech Ops wide emergency ATC- Communications Activities.
operations program pertaining to policy, training,
incident response, continuity of operations, Core Business Initiative: Acquire
contingency planning and other requirements. Due Alaskan Satellite
September 30, 2010
Telecommunications Infrastructure
Core Business Target: Aviation (ASTI)
Weather Acquire ASTI in accordance with the FAA Acquisition
By 2014, enable operational delivery of six data sets Management System (AMS).
through network-enabled mechanisms. Core Activity: Acquire Alaskan Satellite
Telecommunications Infrastructure
Core Business Initiative: Aviation (ASTI)
Weather NextGen Alaskan Satellite Telecommunications Infrastructure
Conduct coordination with service units and external
agencies to ensure weather information development Activity Target 1:
efforts are consistent with the NextGen Concept of Award contract for Tech Refresh. Contract award
Operations. is contingent upon JRC approval. Due April 30,
2010
11/17/09 Page 104 of 153 Fiscal Year 2010 ATO Business Plan
Strategic Activity: Support on Strategic Activity: Cost Reimbursable
Capitalization of Assets Contract Close-outs
Improve timeliness and accuracy of financial Close a percentage of Cost Reimbursable contracts
transactions by capitalizing assets in a timely that become eligible for close-out. The number of
manner. eligible contracts is defined as all Cost Reimbursable
Activity Target 1: contracts that ended performance in the preceding
Provide data and analysis to support the accrual fiscal year.
of FAA assets placed in service but not yet posted Activity Target 1:
in Delphi on a quarterly basis with an accuracy Close 88% of the number of Cost Reimbursable
rate of 10% of actual activity when compared by contracts that become eligible for close-out and
the look back analysis 60 days after the end of the report quarterly by January 30, 2010, April 30,
fiscal year. Due November 30, 2009 2010, July 30, 2010, September 30, 2010. Due
Activity Target 2: September 30, 2010
85% of assets will be capitalized within 65 days of Strategic Initiative: IT Audit Findings
date placed in service. Due September 30, 2010
Closeout prior year information technology Audit
Strategic Activity: Support Capitalization Findings not later than the second quarter of each
of Assets fiscal year, and receive no significant deficiencies
Support timely and accurate capitalization of assets. related to new IT Notices of Findings and
Recommendations (NFR).
Activity Target 1:
Strategic Activity: IT Audit Findings.
One third of the total value of capitalized personal Correct High and Medium Vulnerabilities and receive
property from Delphi will be reviewed and no Significant Deficiencies related to new IT NFRs.
validated in FY 2010. Due September 30, 2010 Activity Target 1:
Activity Target 2:
Conduct internal audit/sampling of contractors that
80% of the assets identified in the monthly FSEP have left the agency to determine the timeliness of
decommission report will be reviewed for the close-out of their system access. Due December
status of capital assets and the activity report to 31, 2009
AFM on a monthly basis. Due September 30, 2010 Activity Target 2:
Strategic Activity: Support on Implement corrective actions if required to ensure
Capitalization of Assets system access is turned off for those contractors
Support timely and accurate capitalization of assets. leaving agency. Due February 28, 2010
11/17/09 Page 108 of 153 Fiscal Year 2010 ATO Business Plan
Activity Target 2: 2010
Manage satellite database development at three Activity Target 2:
(3) Tower Simulation hub sites. Due September
Maintain 24/7 participation in interagency Air
30, 2010
Domain tactical operations through AJR-2 ATSCs,
Core Business Target: System using tools such as the DEN. Intervene on 100%
of Air Domain related security incidents, which
Operations - Core Business would substantially affect NAS operations, to
Ensure and deliver daily System Operations coordination contribute to response efforts and to mitigate
and planning activities associated with airspace. safety and efficiency impacts. Due September 30,
2010
Core Business Initiative: ATO Activity Target 3:
System Operations Service Unit - Enable ATO operational interfaces with NRF
related, interagency response mechanisms (e.g.,
Core Business - Capacity the NRCC and JFOs stood up in crisis areas) used
Provides 100% leadership, direction, and guidance to
for real world and exercise events. Due September
System Operations, and other Air Traffic Organization
30, 2010
(ATO) Vice Presidents by leading the organization and
coordinating efforts to ensure efficient use of the Core Activity: Director of Airspace and
National Airspace System (NAS), develop ATO Aeronautical Information Management
policies, manage airspace issues, and provide traffic The Director of is responsible for managing airspace
flow management for the NAS. and regulatory policy formulation and analysis of day
Core Activity: Vice President for System -to-day operational programs related to aeronautical
Operations information services; airspace design, modeling,
The Air Traffic System Operations Service Unit simulation, and capacity; environmental matters
provides overall national guidance for air traffic applying to ATC operations in the NAS; and air
procedures and airspace issues, traffic flow traffic rules for the operation of aircraft in the NAS.
management for the National Airspace System
(NAS), requirements for weather observation and Activity Target 1:
reporting standards, and the serves as the focal Provide 100% support by managing daily
point for daily Air Traffic Organization interface with operations of Airspace and Aeronautical
Department of Defense and Department of Information Management Due September 30,
Homeland Security regarding air transportation 2010
security issues.
Activity Target 1:
Core Activity: Director of Litigations
Exclusive point of contact for the Air Traffic
Establish Organization to provide 100% support Organization by the Office of the Chief Counsel and
for direct day-to-day activities associated with all the United States Department of Justice for litigation
System Operations Due October 30, 2009 involving personal injury and/or wrongful death
Core Activity: Director of System resulting from aircraft accidents or incidents, or air
Operations Security traffic incidents, where allegations or negligence are
Leads ATO's national defense, homeland security, made, in whole or part, involving employees of the
law enforcement, and national response related Air Traffic Organization. The office provides logistical
efforts. Specifically ensures that ATO effectively support as well as subject matter consultants and
partners with DHS, DoD and other key agencies in experts.
the Government's shared effort to protect the U.S. Activity Target 1:
and its interests from security and other major Provide 100% support by managing daily
threats (e.g., biothreats such as pandemic influenza operations for System Operations Litigation Due
and natural disasters such as Hurricane Katrina). September 30, 2010
Also advocates the safety and efficiency needs of Core Activity: Director of System
the NAS and its customers by mitigating the impact
of the aforementioned threats and associated Operations Planning and Procedures
response measures. Conducts these missions Provides leadership, direction, and guidance for the
through policy development, strategic plans, Planning, Procedures and Engineering Services
operational plans, operational procedures, Group.
operational programs, and tactical operations Business Services - Provides leadership, direction
activities. and guidance for ensuring System Operations
Services plans and measures are properly reflected
Activity Target 1:
in DOT/FAA/ATO planning processes
Provide 100% support by managing ATO's daily Procedures - Provides leadership, direction,
operational security activities. Due September 30, guidance, and single focal point for assessing,
11/17/09 Page 109 of 153 Fiscal Year 2010 ATO Business Plan
developing, coordinating, and maintaining Air Traffic Core Activity: Director of System
Procedures for the Air Traffic Organization. Operations Air Traffic Control System
Engineering Services - Ensures plans and
procedures are aligned with the NAS Enterprise Command Center (ATCSCC)
Collaborates with domestic and foreign air traffic
Architecture, advocates and coordinates proposed
service providers and aviation representatives on a
changes to the EA, serves in the role as Chief
tactical and strategic basis to evaluate system
System Engineer for System Operations, and
capacity and demand, and implements appropriate
coordinates EA decision points for which ATO-R is
responses to ensure a safe orderly and expeditious
responsible.
-Provide management of the SMP process, flow of air traffic.
Business Plan and Flight Plan for all of System Activity Target 1:
Operations Provide 100% support by managing daily
Activity Target 1: operations of System Operations ATCSCC. Due
September 30, 2010
Provide 100% support by managing daily
operations for System Operations Planning and Core Activity: Director, System
Procedures Due September 30, 2010 Operations Safety Management
Core Activity: Director of Administration The System Operations Safety Management
(SOSM) will develop, guide, and oversee safety
management activities within System Operations.
Provides leadership, direction, and guidance to staff
The SOSM Office staff is committed to facilitating
specialists involved in a wide range of administrative
collaborative and comprehensive review,
and support services.
determination, mitigation, and documentation of risks
Activity Target 1: and hazards created through NAS changes.
Manage and support 100% of System Operations Activity Target 1:
Administration. Due September 30, 2010
Provide safety management support to the system
Core Activity: Director of Flight operations organization. Due September 30, 2010
Services
The Director of Flight Services leads the agency's
Core Business Initiative: System
effort to provide aeronautical information and Operations Administration
customized preflight and inflight service to domestic Employee Services
and international general aviation communities Employee Services is responsible for the
including military operations and federal local law administration of all internal personnel actions
enforcement throughout the United States and including, but not limited to, employee benefits, exit
Puerto Rico. clearances, medical and security clearances, bids,
Activity Target 1: payroll issues, promotions, transfers, retirements, and
Provide 100% support by managing daily Flight any other actions that are needed. They are the Line
Services for System Operations. Due September of Business (LOB) Point of Contact (POC) for all
30, 2010 training issues. They oversee the Performance
Core Activity: System Operations Management System (PMS) and Labor Distribution
Reporting (LDR) system. The PMS includes the
Director of Finance administration of the Superior Contribution Increase
The Director of Finance performs budget (SCI) program, and the Short Term Incentive (STI)
formulations, execution and reconciliation for the programs within the organization. Managers and
service unit. Formulations functions include the employees use this to ensure that LDR data for the
development and submission of budgets to organization is accurate and complete. They also
Congress to obtain funds for the service unit. actively promote and gather needed training
Execution functions include allocation and the requirements and ensure that mandatory training is
certification of procurement requests. Reconciliation responded to in a timely manner. They work with the
is the tracking and account of obligated funds. Types National Training Office to ensure employees are
of Funds managed by the directorate include Facility given the same opportunity to attend needed training
and Equipment (F&E), Operation (Ops), and as the other LOBs.
Research Engineering and Development (RE&D).
Core Activity: Accountability Board
Activity Target 1: Ensure System Operations management's
Manage organization budgets and certify commitment for FAA Accountability Board goals by
expenditure of funds to prevent anti-deficiency facilitating targeted Accountability Board training for
spending. Due September 30, 2010 managers and supervisors.
Activity Target 1:
30% of System Operations employees (including
managers) will attend Accountability Board
11/17/09 Page 110 of 153 Fiscal Year 2010 ATO Business Plan
Process Briefing developed by the FAA Office of Reduce unit cost of En Route operations by managing
Accountability Board, AHA-1 Due September 30, indirect labor costs at Service Delivery Points (SDP)
2010 within plus / minus 5 percent variance of the established
cost target. FY 2010 Target: To be set by October 31,
Core Activity: Group Surveys 2009.
Conduct survey to assess quality of Business
Services Group (AJR-61) and Employee Services Core Business Initiative: Effectively
Group (AJR-62)products/deliverables. Ensure a
representative of each of the System Operations Manage Service Delivery Point
Directors (and each of the their tactical operations (SDP) Indirect Labor Costs
staff) complete the surveys. The Director of Effectively manage SDP indirect labor costs.
Administration will conduct the survey in November
2009 and put an action plan in place to address the Core Activity: Effectively Manage SDP
top five opportunities for improvement for the group. Indirect Labor Costs
Activity Target 1: Effectively manage SDP indirect labor costs.
Develop and conduct survey Due November 1,
2009 Activity Target 1:
Activity Target 2: Achieve a plus / minus 5 percent variance of
Develop action plan with input from AJR directors established targets. Due September 30, 2010
to address top 5 improvement opportunities. Due Activity Target 2:
January 15, 2010 Assess progress towards achieving year-end
Activity Target 3: performance goal. Due March 31, 2010
Carry out action plan items identified. Due
September 30, 2010
Core Business Target: Technical
Core Business Initiative: Resource Operations - Comptroller and
Assessment Planning
Review System Operations resources/functions to The Comptroller and Planning Office strives to ensure
determine whether we have the right fiscal responsibility within Technical Operations Services.
skill/grade/function mix to provide System Operations
services in the most effective and efficient manner. Core Business Initiative: Initiate
Core Activity: Develop System budget performance integration.
Operations Services Workforce Initiate budget performance integration.
Review/Plan
Review System Operations resources/functions to Core Activity: Initiate budget
determine whether we have the right performance integration.
skill/grade/function mix to provide System Initiate budget performance integration.
Operations services in the most effective and
efficient manner. Activity Target 1:
Activity Target 1: Finalized FY 2011 performance plan. Due
September 30, 2010
Complete resource assessment of Traffic Flow
Activity Target 2:
and ATCSCC, Security, Administration, and
Comptroller directorates. Due November 30, 2009 Provide performance plan to budget personnel for
Activity Target 2: FY2011budget formulation. Due January 15, 2010
Complete resource assessments of Safety Core Business Initiative: Conduct
Management, Flight Services, Airspace and AIM,
Programs, Planning and Procedures. Due January
quarterly reviews
31, 2010 Conduct quarterly reviews
Activity Target 3:
Core Activity: Financial Planning
Develop recommendations for Vice President to Conduct quarterly reviews.
adjust resources based on results of assessment
Due March 31, 2010 Activity Target 1:
Conduct financial and performances review with
Core Business Target: Achieve each Directorate for 1st quarter. Due March 1,
the En Route and Oceanic 2010
Activity Target 2:
Services Target for Unit Cost of Conduct quarterly review with ATO Finance for 1st
Indirect Labor quarter. Due March 1, 2010
11/17/09 Page 111 of 153 Fiscal Year 2010 ATO Business Plan
Activity Target 3: Core Activity: Manage On The Job
Conduct financial review with each Directorate for Training (OJT) Time Budgeted for
2nd quarter Due May 1, 2010 Developmental Certification
Activity Target 4: Meet or come in under the established time
Conduct quarterly review with ATO Finance for budgeted for Stage II, III and IV certification of
2nd quarter. Due May 1, 2010 Developmentals.
Activity Target 5: Activity Target 1:
Conduct financial planning review with each 90 percent of new controllers meet or come in
Directorate for 3rd quarter. Due August 1, 2010 under their budgeted time for certification. Due
Activity Target 6: September 30, 2010
Activity Target 2:
Conduct quarterly review with ATO Finance for 3rd
quarter. Due August 1, 2010 Assess progress towards achieving year-end
performance goal. Due March 31, 2010
Core Business Target: Improve
Core Business Target: Air Traffic
En Route and Oceanic Services
Organization Office of Safety
Budget Planning
Make the NAS more cost effective by reducing the Finance and Planning
variance between the initial budget and the allowances The Planning and Finance Team within the Air Traffic
issued in the fourth quarter (as a result of third quarter Organization Office of Safety will ensure the activity
review). FY 2010 Target: plus / minus 5.0 percent. dollars in the Business Plan and the Build-Up/Build-Down
tables are in balance as we begin the fiscal year.
Core Business Initiative: Improve
Budget Planning Core Business Initiative: AJS
Reduce the variance between the initial budget and Finance
the allowances issued in the fourth quarter (as a result Provides guidance, expertise, and analysis of financial
of third quarter review). operations and performance planning including
Core Activity: Reduce Variance between operations financial plan and analysis, capital financial
plans and analysis, strategic planning, performance
Initial Budget and Allowances Issued in
metrics, and transfer pricing.
the Fourth Quarter Core Activity: Office of Safety Core
Reduce variance between initial budget and
allowances issued in the fourth quarter of FY 2010. Finance
Provides guidance, expertise and analysis of
Activity Target 1:
financial operations and strategic and performance
Limit variance between initial budget and planning of both Operational and Facilities and
allowances issued in the fourth quarter of FY 2010 Equipment funding. Assist in all phases of the
by plus / minus 5.0 percent. Due September 30, budget cycle; coordinate with Planning in the
2010 alignment of fiscal year budgets with the Federal
Activity Target 2: Aviation Administration Flight Plan, Strategic
Assess progress towards achieving year-end Mapping Process and Federal Aviation
performance goal. Due March 31, 2010 Administration Business Plans. Utilize various
Federal Aviation Administration financial
Core Business Target: Acquire management tools to enter, track and reconcile all
and Develop Necessary Skills for financial transactions to ensure timely obligation of
funds.
New En Route Controllers Activity Target 1:
Acquire and develop necessary skills by achieving the Prepare and provide financial quarterly reviews
target for months to certification of Developmentals to and end of year closeout to Vice President for
Certified Professional Controllers (CPC). FY 2010 Office of Safety and Senior Vice President Air
Target: 36 months. Traffic Organization Finance on funding and
Core Business Initiative: Reduce On obligation status. Due September 30, 2010
Activity Target 2:
the Job Training (OJT) Time for Provide monthly Balanced Scorecard update to Air
Certification Traffic Organization-Finance throughout FY 2010.
Reduce OJT for certification of Developmentals. Due September 30, 2010
Activity Target 3:
Provide description of general finance work such
as entering, monitoring and reconciling transaction
11/17/09 Page 112 of 153 Fiscal Year 2010 ATO Business Plan
using Federal Aviation Administration financial least quarterly. Due September 30, 2010
systems (Delphi, REGIS, Advance Reporting
System and the Budget Execution Tool)
throughout FY 2010. Due September 30, 2010
Core Business Target:
Activity Target 4: Information Technology
Achieve minimum of 95% obligation of funds by Services for the ATO
end of FY 2010. Due September 30, 2010 Provide safe, secure, and optimal information technology
Activity Target 5: services for the Air Traffic Organization (ATO).
Maintain, track and reconcile Business Plan
Initiatives in Air Traffic Organization Financial tool Core Business Initiative: ATO
to track obligations and expenditures of funds Information Technology programs
throughout the execution phase of the annual
operating budget. Enter Business Plan tracking are guided by strategies, decision
information in the Financial tool no later than criteria, and historical metrics
December 31, 2009. Due September 30, 2010 ATO Information Technology programs, processes
and services are guided by strategies, decision
Core Business Initiative: AJS criteria, and historical metrics.
Planning Core Activity: Develop new strategies
Provides guidance, expertise, and analysis on for optimizing information technology
performance planning including operations financial
plans, strategic management process planning and
services
Strategies guide the programs, processes and
performance metrics such as building and monitoring
services of the ATO Information Technology office.
the Vice President and other Safety Executives Short
They may also provide criteria and metrics to guide
Term Incentive progress. Also working in coordination
management decision making. The needed
with the Office of Safety Finance team to ensure
strategies are reviewed each year and tailored to
operations financial plan and analysis and capital
meet managerial priorities.
financial plans and analysis are in sync with Office of
Safety Plans Activity Target 1:
Core Activity: Strategic Planning within IT Strategies Schedule: Develop FY 2010
Information Technology Strategies publication
the Office of Safety schedule for such plans as IT Strategic Roadmaps
Provides guidance, expertise, and analysis on
and Modernization Plans, ATO non-NAS EA and
performance planning including operations financial
reference models, Web 2.0 Strategy, Mobile
plans, strategic management process planning and
Computing Strategy (includes Blackberrys),
performance metrics such as building and
Windows Operating System evaluation strategy,
monitoring the Vice President and other Safety
etc. Due January 31, 2010
Executives Short Term Incentive progress. Also
Activity Target 2:
working in coordination with the Office of Safety
Finance team to ensure operations financial plan IT Strategies Products: Develop scheduled FY
and analysis, capital financial plans and analysis are 2010 Information Technology Strategies Due
in sync with Office of Safety Plans. September 30, 2010
Activity Target 1: Core Activity: Improve information
Prepare highlights from the Flight Plan Books for technology processes and tools for
the Vice President and accountable directors in
prepping for the monthly Flight Plan meetings.
delivering services
Information technology improvements may be
Interim highlights will be sent monthly. Due
implemented with a variety of specialized best
September 30, 2010
practice models and tools which guide process
Activity Target 2:
improvement efforts.
Coordinate building the Office of Safety Executives Activity Target 1:
Short Term Incentive Plans, and provide at least IT Process Schedule: Develop FY 2010
quarterly updates to the Office of Safety information technology process improvement
Executives on progress of their Short Term schedule for Software Development Life Cycle,
Incentive, notifying them immediately if Technical Reference Model, Enterprise
notice/aware of any Short Term Incentive elements Architecture, Strategic Planning, and Data
going Yellow or Red. Due September 30, 2010 Management processes and tools. Due January
Activity Target 3: 31, 2010
Perform monthly statusing on business plan Activity Target 2:
targets, rolling up activities and initiatives to IT Process Improvements: Develop scheduled FY
produce reports for the Vice President. These 2010 information technology process
reports will be presented to the Vice President at
11/17/09 Page 113 of 153 Fiscal Year 2010 ATO Business Plan
improvements. Due September 30, 2010 Activity Target 4:
EDC PM: All Enterprise Data Center (EDC)
Core Activity: Improve IT Operations projects are managed in accordance with AJF-A1's
Measures documented Project Management (PM) Process.
Continue collecting the existing customer Due September 30, 2010
satisfaction measure and prototype new metrics to
effectively monitor AJF-A operations of non-NAS Core Business Initiative: Business
information technology infrastructure and user Gain Maximization from the existing
support processes.
Activity Target 1: IT Infrastructure
Promote use of the installed IT infrastructure to deliver
IT OPS Satisfaction: Achieve greater than 90%
intended FAA business and cost outcomes.
satisfaction on customer satisfaction surveys for
Consolidate operations into infrastructure target
first six months of FY2010. Due March 31, 2010
locations. Optimize to achieve the intended use of
Activity Target 2: existing assets that meet business needs at lower
IT OPS Satisfaction: Achieve greater than 90% costs.
satisfaction on customer satisfaction surveys for Core Activity: Improve Consolidated
FY2010. Due September 30, 2010 Hosting of ATO Applications
Activity Target 3: The Enterprise Data Center (EDC) infrastructure
IT OPS Metrics Approach: Develop a metrics investment is intended to achieve economies of
approach for non-NAS information technology scale in hosting a large number of ATO applications
including metrics and dashboard requirements. by eliminating the costs of previous multiple ATO
Due January 31, 2010 data centers. To achieve this benefit, AJF-A1 will
Activity Target 4: facilitate the migration of ATO applications into the
IT OPS Metrics Ready: Develop data repository, EDCs. Annual schedules list applications to be
metric collection process, dashboards, and reports moved into the EDCs.
ready to begin data collection. Due March 31, Activity Target 1:
2010 EDC Application Schedule: Obtain concurrence
Activity Target 5: from application custodians on the FY2010
IT OPS Metrics Collection: Collect the first two schedule for migration into the EDC and the
months of data. Due June 30, 2010 required resources. Publish the FY2010
Activity Target 6: application migration schedule. Due January 30,
2010
IT OPS Metrics Follow on: Develop approach to Activity Target 2:
further improving IT Operations measures in
FY2011 using lessons learned. Due September EDC Application Migration: Complete the
30, 2010 scheduled FY2010 application migrations into the
ATO Enterprise Data Centers (EDCs). Due
Core Business Initiative: Optimize September 30, 2010
the IT Infrastructure Core Business Initiative: Refresh
Invest in IT Infrastructure projects which optimize its
scope and capacity to meet FAA's business needs. and maintain the Installed IT non-
Core Activity: Improve Enterprise Data NAS Infrastructure
Center capability and capacity Provide services and investments to cost effectively
Develop two linked Enterprise Data Centers (EDCs) maintain existing infrastructure, operating applications,
operations that improve security, availability, disaster and information access.
recovery, and continuity of operations services. Core Activity: Refresh the Information
Activity Target 1: Technology Operations Infrastructure to
Interim EDC: Implement interim Enterprise Data Sustain Maintainability
Center (EDC) improvements until transition to new Best practices for Information Technology
EDCs occurs. Due September 30, 2010 Operations requires a hardware and software
Activity Target 2: refreshment cycle to reduce maintenance team size
EDC CM: Implement Change Management (CM) by reducing the number and complexity of
for tracking Enterprise Data Center (EDC) maintenance calls. Annual life cycle management
changes. Due September 30, 2010 (LCM) targets are computed based on historical
refreshments to achieve these targets:
Activity Target 3:
EDC DR: Enhance Enterprise Data Center (EDC) 90% of desktops refreshed every 4 years
disaster recovery (DR) planning. Due September 90% of laptops refreshed every 3 years
30, 2010 90% of servers & switches refreshed every 5 years
11/17/09 Page 114 of 153 Fiscal Year 2010 ATO Business Plan
70% of printers refreshed every 5 years organization.
11/17/09 Page 115 of 153 Fiscal Year 2010 ATO Business Plan
Core Activity: New Employee Activity Target 2:
Orientation Standardize 30% of position classification series
Establish a consistent ATO On-board program for ATO-wide. Due September 30, 2010
newly-hired ATO managers and employees that Activity Target 3:
communicate important information and Develop and implement a comprehensive tracking
expectations. system to track personnel actions across the ATO.
Activity Target 1: Due June 30, 2010
Establish a reliable delivery and support network
for the non-controller version of on-boarding Core Business Target: Promote
program. Due March 30, 2010
Activity Target 2: Constructive Workplace
Establish consistency and appropriate Relationships
commonalities between air traffic controller and Ensure 60 percent of ATO management workforce
non-controller versions of the program. Due June attends at least one training session of Conflict
30, 2010 Management, Respecting Differences, EEO or
Activity Target 3: Accountability Board.
Deliver sessions to new employees with an Core Business Initiative: Reduce
average participant rating of at least 3.5 (5-pt
scale) on helpfulness of the orientation session to Conflicts Within the ATO Workforce
perform job duties. Due September 30, 2010 Promote constructive workplace relationships by
providing support to ATO management in preventing,
Core Business Target: resolving, and reducing conflicts within the ATO
workforce.
Professional Training and Core Activity: Training Schedule and
Development Targeted Training
Develop, procure, deliver, and manage acquisition, Develop a training schedule for ATO distribution and
business management, and professional skills training to ensure ATO management workforce attends
increase skills and certification of professionals in the targeted training sessions.
areas of business management and other specialized Activity Target 1:
professions, and meet Acquisition Workforce Plan Develop a training schedule for ATO distribution.
requirements and schedules. Due February 28, 2010
Activity Target 2:
Core Business Initiative:
Ensure 60 percent of ATO management workforce
Professional Training and attends at least one targeted training session. Due
Certification August 31, 2010
Implement effective training programs that meet
requirements identified for certifications and Core Business Target: ATO
professional competencies.
Core Activity: Implement Training
Contracts and Quality
Programs Assurance Services
Implement training programs to meet requirements Implement process improvements and best practices to
outlined in the Acquisition Workforce Plan. optimize and ensure ATO contracts are on-schedule and
Activity Target 1: on-budget for major investment programs in FY 2010.
Implement the FY2010 funded training plan for the Core Business Initiative: Process
acquisition and business communities, and
support staff Due September 30, 2010 Improvements for Contracting
Activity Target 2: Services
Achieve and average of at least 3.5 (on a 5-point Improve processes for contracting services to ensure
scale) on evaluation measures related to the value acquisitions are on-schedule and on-budget in FY
of information learned. Due September 30, 2010 2010.
Core Activity: Contracts and Quality
Core Activity: Manage Personnel
Assurance Services - AJA SMP A1.61
Activities Optimize process improvements for contracting and
Improve consistency and management of personnel quality assurance services to ensure on-schedule
activities across the air traffic organization. and on-budget goals are met for major investment
Activity Target 1: programs in FY 2010.
Standardize 10% of position classification series Activity Target 1:
ATO-wide. Due December 31, 2009
11/17/09 Page 116 of 153 Fiscal Year 2010 ATO Business Plan
Identify at least two process improvements or best existing building.
practices to improve time or cost of contracting for
major investment programs. Due July 31, 2010
Core Business Initiative: ATCSCC
Core Business Target: Strategic Relocation to Vint Hill Campus in
Planning Warrenton, Virginia
Meet all FAA deadlines to develop, report, evaluate, and Relocate to new facility to realize significant cost
align ATO business plans to FAA agency-wide plan. avoidance over 21 years once occupied.
Core Business Initiative: Business Core Activity: Begin Construction of
New ATCSCC Facility
Planning ATCSCC Modernization supports this goal by
Lead the integration of the ATO Business Plan with the reducing expenses through constructing a facility on
FAA Flight Plan by facilitating the identification of goals FAA owned property instead of leasing office space.
and performance measures by ATO service units. Under ATCSCC Modernization, the FAA will achieve
Core Activity: ATO Business Plan cost avoidance benefits projected at $121.4M (risk
Document the activities within ATO to support FAA adjusted then-year) from FY2011-2031
strategies and core business. Activity Target 1:
Activity Target 1: Begin installation and testing of equipment in June
Prepare a draft of the FY 2011 ATO Business 2010. No cost will be avoided until the facility is
Plan. Due July 31, 2010 commissioned. Due June 30, 2010
Activity Target 2: Activity Target 2:
Publish the FY 2011 ATO Business Plan based on Complete facility construction in July 2010. No cost
updates to the Flight Plan. Due September 30, will be avoided until the facility is commissioned.
2010 Due July 30, 2010
Core Activity: Flight Plan Update and Core Business Target:
Review Process
Represent the ATO in the Flight Plan Update and Laboratory Services
Review Process. Provide best-in-class laboratories for research,
Activity Target 1: engineering, development, test, evaluation, and
Coordinate inputs and complete the Flight Plan maintenance of air navigation, air traffic management,
process with all Service Units. Due April 17, 2010 and future air transportation system-related activities
Activity Target 2: ensuring the NextGen laboratory (NIEC) is 100%
operational by FY2010.
Complete the review process. Due September 1,
2010 Core Business Initiative: Laboratory
Core Activity: Submit Capital Services
Investment Plan to Congress Provide world class laboratories for research,
The CIP shows how we would spend future engineering, development, test, evaluation, and
authorizations and links them to FAA strategic and maintenance for air navigation, air traffic management,
performance goals. The CIP and future air transportation system related activities.
provides full visibility into the scope and planned Core Activity: NAS Laboratories
schedule for capital expenditures. Provide National Airspace System Laboratories for
Activity Target 1: air navigation and air traffic management programs.
Develop FAA wide coordination draft of the Five Provide aircraft support for Automatic Dependent
Year Capital Investment Plan. Due November 30, Surveillance-Broadcast (ADS-B) Flight Test in the
2009 Gulf of Mexico. Strategic Link (10S1W)
Activity Target 2: Provide laboratory support for Safety Management
System (SMS)evaluations in the Tower/TRACON
Deliver draft Five Year Capital Investment Plan to Modeling and Simulation Laboratory (Airway
OMB. Due January 29, 2010 Facilities Tower Integration Laboratory (AFTIL)
Activity Target 3: Strategic Link (10S59)
Deliver Five Year Capital Investment Plan to Activity Target 1:
Congress. Due March 31, 2010 Aircraft support for ADS-B Flight Test in the Gulf
of Mexico.
Core Business Target: ATCSCC Validation of completion from program sponsor.
Relocation to New Facility Due January 30, 2010
Construct a new ATCSCC facility in 2011 on the FAA's
owned property to overcome the constraints of the
11/17/09 Page 117 of 153 Fiscal Year 2010 ATO Business Plan
Activity Target 2: agreement/program directive schedules. Strategic
Laboratory support for SMS evaluations in the Links include ADS-B (10S2A), WAAS (10S3A),
Tower/TRACON Modeling and Simulation Runway Status Lights (10S4J), and ASDE-X ADS-B
Laboratory (AFTIL). Validation of completion from (10S105).
safety study sponsor. Due August 30, 2010 Activity Target 1:
NextGen Data Communications Segment 1 Test
Core Activity: NextGen Laboratory and Evaluation Master Plan. Due June 30, 2010
Support Activity Target 2:
Provide laboratory support for future air Test and Evaluation Program Status Quarterly
transportation system programs. Complete all T&E Program Status Reports. Due September 30,
required Exhibit 300 documentation for the 2010
acquisition of a new aircraft. Complete the system
consolidation of the NextGen Integration and Core Activity: Air Transportation
Evaluation Capability. Evaluations, Analyses, Data and
Activity Target 1: Services
New Aircraft: Provide technically and operationally sound
All preliminary required Exhibit 300 documentation evaluations, analyses, data & services from air
(Attachment I) for the acquisition of a new aircraft transportation system, local airport, airspace, and
developed and approved. Due December 31, user perspectives. Characterize performance of
2009 proposed NextGen changes.
Activity Target 2: Activity Target 1:
NextGen Integration and Evaluation Capability Wide Area Augmentation System (WAAS)
(NIEC) Rotorcraft Localizer Performance with Vertical
NIEC Initial Capability by March 2010 and NIEC Guidance approaches (LPV) Flight Evaluation
Fully Operational by June 2010. Due June 30, Report. Due April 30, 2010
2010 Activity Target 2:
Core Activity: ISO 9001 - 2008 Navigation Signal Analysis of Existing and
Maintain world class status by maintaining ISO 9001 Proposed Instrument Landing System (ILS) and
-2008 Registration through surveillance audits. Very High Frequency Omnidirectional Range
Activity Target 1: (VOR)Locations. Navigation Signal Analysis
ISO 9001-2008 Audit Report Report. Due September 30, 2010
Audit Reports Due June 30, 2010 Core Activity: Separation Standards
Provide analytical studies and related safety
Core Business Target: Test and monitoring services in support of separation
Evaluation reductions in U.S. Sovereign Airspace, international
Provide best in class Test and Evaluation (T&E) services airspace where FAA has delegated authority to
by receiving ISO Certification by May 2010. provide air traffic services, and international airspace
where the U.S. and its citizens have a safety-related
Core Business Initiative: Test and interest.(10C5I-Reduce Oceanic Separation)
Activity Target 1:
Evaluation
Safety Assessment supporting the implementation
Provide best in class T&E services to ensure that
of 30 Nautical Mile (NM) Lateral and 30 NM
current NAS and future air transportation systems are
Longitudinal separation standard in Western
efficiently and comprehensively verified using best
Atlantic Route System (WATRS)+ Airspace.
practices and quality standards. Provide technically
Safety Assessment Report due 10/09. Due
and operationally sound verification and validation
October 31, 2009
techniques; such as; evaluations, analyses, data &
Activity Target 2:
services from comprehensive air transportation
system, local airport, airspace, and user perspectives. Conduct Biannual Review of the Performance of
Characterize performance of current system and Reduced Vertical Separation Minima (RVSM) in
effects of proposed NextGen changes on pilots, North America (U.S., Canada and Mexico) Cast
controllers, aircraft, and related system components. Against International Civil Aviation Organization
Core Activity: NAS Test and Evaluation (ICAO)-Recommended Requirements. FAA--
Provide test & evaluation services to ensure current Hosted Meetings and Assembly of Performance
automation, communications, surveillance, and Data due 11/09, 5/10. Due May 30, 2010
navigation programs and future air transportation Activity Target 3:
systems are efficiently and comprehensively verified, Periodic Examination of Performance Measures
validated, and integrated as indicated by approved Supporting 30 NM Lateral and 30 NM Longitudinal
corporate work plan/project scope Separation Minima in ZOA, ZAN and ZNY FIR's
11/17/09 Page 118 of 153 Fiscal Year 2010 ATO Business Plan
with emphasis on Satellite Datalink Service The purpose of these updates is to monitor
Provision -- Preparation for Wider Implementation. discuss progress on their Short Term Incentive
Quarterly Program Status Report due 12/09, 3/10, during the fiscal year. Due April 30, 2010
6/10, 9/10. Due September 30, 2010 Activity Target 5:
Activity Target 4: Provide quarterly updates to the AJF Senior Vice
ICAO Separation Standards related meetings President and other Executives in AJF to review
review of progress the status of Short Term Incentive (STI) activities.
ICAO Separation Standards Reports/Technical The purpose of these updates is to monitor
Working Papers due 12/09, 3/10, 6/10, 9/10. Due discuss progress on their Short Term Incentive
September 30, 2010 during the fiscal year. Due July 31, 2010
11/17/09 Page 120 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Initiative: Achieve internal and external due dates. Due September
30, 2010
95% of Activity Targets to provide Activity Target 2:
Spectrum Services for NAS users. Monitor, Track, and Report obligations and
To secure, manage, and protect the necessary radio expenditures for Technical Operations and report
frequency spectrum resources to support the safe and status quarterly. Due September 30, 2010
efficient operation of the National Airspace System. Activity Target 3:
Core Activity: Develop Civil Aviation Monitor and track issues and provide feedback
Spectrum Standards. quarterly. Due September 30, 2010
Develop Civil Aviation Spectrum Standards.
Core Activity: Perform Finance related
Activity Target 1: Administrative Functions
Prepare US civil aviation positions for the 2011 Perform Finance related Administrative Functions for
World Radio Communication Conference (WRC). Technical Operations Service Unit
Due September 30, 2010 Activity Target 1:
Core Activity: Protect Civil Aviation Provide guidance, facilitate development, monitor
status, QC final product and report status of all
Spectrum items/issues pertaining to financial inquiries of the
Protect Civil Aviation Spectrum
Technical Operations Service unit quarterly. Due
Activity Target 1: September 30, 2010
Establish EMC protection (criteria, allocations, etc) Core Business Initiative: Integrate
for all new NAS systems Due September 30, 2010
Activity Target 2: Budget and Planning through BPI
Complete 100% of requested Spectrum (Budget Planning Integration)
Certifications Due September 30, 2010 Perform integrate Budget and Planning through BPI
(Budget Planning Integration).
Core Business Target: Provide Core Activity: Budget Planning
Financial Oversight Integration
Provide Technical Operations financial oversight as Work with Directorates to Integrate Budget and
needed. Planning.
Activity Target 1:
Core Business Initiative: Provide Formulate and submit FY2011 Plans by
Budget Formulation & Execution November 2010. Due September 30, 2010
Provide Budget Formulation oversight for all Tech Ops Core Activity: Integrated Tech Ops
Directorates Business Plan
Core Activity: Provide Capital Budget Develop an integrated Tech Ops Business Plan
Formulation & Execution
Provide Capital Budget Formulation oversight for all Activity Target 1:
Tech Ops Directorates. Develop a business plan that erases functional
Activity Target 1: lines and reflects an integrated approach to
support of the ATO Strategy and the Flight Plan by
Facilitate budget formulation activities to meet
April 2010. Due April 30, 2010
internal and external due dates. Due September
Activity Target 2:
30, 2010
Activity Target 2: Develop STI candidates by August 2010. Due
August 31, 2010
Monitor, track, and report obligations and
expenditures for Technical Operations Services Core Activity: Development of BPI
quarterly. Due September 30, 2010 Work with Directorates to Integrate Budget and
Activity Target 3: Planning. Formulate and submit FY2011 Plans by
Monitor and track issues and provide status November 2010.
quarterly Due September 30, 2010 Activity Target 1:
Formulate and submit FY2011 Plans by
Core Activity: Provide Operations and November 2010. Due August 30, 2010
Activity 5 Budget Execution
Provide Operations and Activity 5 Budget Execution Core Business Initiative:
oversight for Technical Operations Service Unit Communications Tools
Activity Target 1: Develop Communication Tools
Facilitate budget formulation activities to meet
11/17/09 Page 121 of 153 Fiscal Year 2010 ATO Business Plan
Core Activity: Planning Guide on
Website Core Business Target: Incoming
Develop, update, and publish Planning Guide on correspondence
Website. Respond timely to incoming correspondence
Activity Target 1:
Develop the Business Planning policy, process
and templates for Tech Ops community by Core Business Initiative:
January 2010. Due January 31, 2010 Communications
Activity Target 2: Ensure a response in a timely manner for
Describe the procedures for developing and/or correspondence.
supporting Initiative Profile Forms by January Core Activity: Correspondence
2010. Due January 31, 2010 Respond to correspondence inquiries
Activity Target 3:
Activity Target 1:
Develop CCB type templates, procedures,
performance review format and other SPIRE Assign and respond to correspondence inquiries
related documents for the Tech Ops community by by next business day. Due September 30, 2010
January 2010. Due January 31, 2010
Activity Target 4:
Core Business Target: Process
Update STI user's guide for STI profiles and FPSS actions timely
reporting by January 2010. Due January 31, 2010 Process FPSS actions timely
Activity Target 5:
Update the Budget and Planning Integration user's
guide and template for Budget Year 2013 by
Core Business Initiative: Human
January 2010. Due January 31, 2010 Resource
Process FPPS actions in a timely manner.
Core Business Target: Respond
to external directives Core Activity: FPPS Actions
Process FPPS actions
Respond timely to external directives
Activity Target 1:
Upon receipt, process FPPS actions within 2
Core Business Initiative: Directives business days. Due September 30, 2010
Management
Respond timely to external directives Core Business Target: Tech Ops
Core Activity: Directives Management
Communication
Publishing of monthly newsletter and other media and
Provide responses to directives received from timely, meaningful website.
external organizations for TECH OPS HQ review.
Activity Target 1: Core Business Initiative:
Prepare responses to directives received from
external organizations for TECH OPS HQ review.
Communications
Ensure timely distribution of newsletter and timely
Due September 30, 2010
updates of web
Core Business Target: Customer Core Activity: Communications
Publish Technical Operations Newsletters and web
inquiries pages.
Respond timely to customer inquiries Activity Target 1:
Ensure Technical Operations Newsletters and
web pages reach a wide audience and have timely
Core Business Initiative: information. Due September 30, 2010
Administrative Support
Ensure response to customer inquiries in timely Core Business Target: Increase
manner.
Core Activity: Customer Service
Productivity in Administrative
Respond to customer inquiries. and Business Operations
For fiscal year 2010, the Director of Administration Office
Activity Target 1: is committed to enhancing performance and increase
Respond to customer inquiries by next business productivity through effective and responsive business
day. Due September 30, 2010
11/17/09 Page 122 of 153 Fiscal Year 2010 ATO Business Plan
operations. Monitor and ensure the training requirement for all
executives and managers to take a minimum of
the 40 hours (i.e., Model Work Environment, Equal
Core Business Initiative: Ensure Employment Opportunity Law, Prevention of
World-Class Administrative and Sexual Harassment, Accountability Overview,
Conflict Management) by end of the FY 2010 has
Business Operations been met. Interim progress on participation will be
Air Traffic Organization's Office of Safety reported to the Office of Safety's Vice President at
Administrative Office is committed to ensuring World- the end of the second quarter. Due September 30,
Class Administrative and Business Operations. The 2010
Administrative Office is continuing efforts to: a)
Improve the efficiency and quality of our key Core Business Target: Increase
processes, including reworking them as needed, to
optimize the Cycle Time; and b) Delivering superior ATO En Route and Oceanic
services and systems to our Users. Services Employee Productivity
Core Activity: Core AJS Administration Achieve average sick leave usage for all employees of
The Director of Administration position serves as the no more than 12 days per year.
primary liaison to the Office of Safety Vice President
and other organizations within the U.S. Department Core Business Initiative: ATO En
of Transportation/Federal Aviation Administration
and outside entities (e.g., Congress, the General Route and Oceanic Services
Accounting Office, private industry, and the general Personnel Productivity
public). Provides leadership, direction and guidance Manage sick leave usage of all personnel to improve
to staff specialists involved with providing a wide productivity.
range of administrative and support services to the Core Activity: Effectively Manage Sick
Vice President.
Leave Usage
Activity Target 1: Increase AJE productivity by managing sick leave
Provide a monthly status on the movement of usage in accordance with the yearly target for all
personnel actions, including all incoming employees.
personnel requests from management, awards, Activity Target 1:
permanent change of station processing, etc. Due
Achieve an average sick leave usage rate per
September 30, 2010
employee of 12 days or less a year. Due
Activity Target 2: September 30, 2010
Update and provide organizational charts as the Activity Target 2:
organization evolves. Due September 30, 2010
Assess progress towards achieving year-end
Core Business Target: performance goal. Due March 31, 2010
11/17/09 Page 123 of 153 Fiscal Year 2010 ATO Business Plan
Activity Target 2: selection and execution of BPI projects in support
Establish a baseline and develop measures to of Strategy 2013, Goal 5. Due February 28, 2010
assess the baseline for future process Activity Target 2:
improvements. Due June 30, 2010 Establish an ATO inventory of core and key
Activity Target 3: support processes for candidate line of business
projects to include inputs and outputs. Due June
Identify areas for possible improvements to the
30, 2010
organization change process flow. Due September
Activity Target 3:
30, 2010
Develop or recruit BPI staff core competencies
Core Business Target: Manage based upon accepted BPI methodologies and
industry best practices. Due September 30, 2010
Cultural and Behavioral Change
Develop, implement and assess strategies for a results- Core Business Target: Resource
oriented and performance-based ATO organization by
the end of FY 2010. Management
Allocate and manage resources to accomplish
Core Business Initiative: Cultural organizational objectives.
Transformation
Develop, implement, and assess strategies to increase Core Business Initiative: Ensure
employee engagement and improve employee- cost effective business solutions
management relationships.
and services are implemented
Core Activity: Organizational Cultural
Transformation Process and/or validated
Perform staffing, budget, and planning integration in
Lead efforts to improve ATO employee engagement.
support of efficient management and fiscally
Activity Target 1: responsible business operations.
Develop an employee engagement process. Due Core Activity: Maintain an effective
November 30, 2009 Internal Controls program as defined by
Activity Target 2: OMB Circular A-123
Administer the employee engagement survey Due Assess compliance with laws/policies and evaluate
March 31, 2010 susceptibility to abuse.
Activity Target 3: Activity Target 1:
Baseline employee engagement data. Due June 1, Achieve a no inherent risk assessment through
2010 FMFIA annual reporting. Due September 30, 2010
Activity Target 4: Activity Target 2:
Initiate appropriate employee engagement Perform travel card assessments and notifications;
activities to improve FAA's ranking in the Best quarterly minimum. Due September 30, 2010
Places to Work in the Federal Government Survey Activity Target 3:
Due September 30, 2010 Review purchase card activity and compliance;
quarterly minimum. Due September 30, 2010
Core Business Target: Lead ATO
Core Activity: Assess financial
Business Process Improvement performance against forecasted staffing
(BPI) plans
Analyze, improve and implement standardized ATO Manage staffing plans and authorizations.
business processes by the end of FY 2010.
Activity Target 1:
Core Business Initiative: Review Directorate & Svc Area employment plans
monthly. Due September 30, 2010
Performance Management Activity Target 2:
Expedite provision of key products and services by
ATO Headquarters organizations. Certify FPPS requests within 2 business days. Due
September 30, 2010
Core Activity: ATO Business Process
Activity Target 3:
Improvement
Lead efforts to improve ATO business processes, Validate staffing authorizations, requests, plans, &
focusing on those performed by Headquarters budget; quarterly. Due September 30, 2010
organizations.
Activity Target 1:
Develop a standardized template for analysis,
11/17/09 Page 124 of 153 Fiscal Year 2010 ATO Business Plan
Core Activity: Conduct comparative Core Activity: Integrated Facility Plans
financial analyses and Processes
Perform Financial Modeling & Forecasting Establish comprehensive, integrated facility plans
and processes by updating the Facility Management
Activity Target 1: Plan to include identified costs, benefits, and return
Perform financial modeling & forecasting for on investment and generating a 5 year energy
various pay & staffing models; as required. Due strategy and plan.
September 30, 2010 Activity Target 1:
Activity Target 2: Energy Strategy and Plan. Draft 5-Year Energy
Conduct trend analysis, such as attrition, Strategy Plan Due March 30, 2010
demographic, retirement eligibility, job category Activity Target 2:
annually. Due September 30, 2010 Facility Management Plan Update. Due September
Activity Target 3: 30, 2010
Develop financial cost benefit models as required.
Due September 30, 2010 Core Business Target: Federal
Core Activity: Manage Reimbursable Laboratory
Agreements program Support all Technical Center customers by providing
Oversee Reimbursable Agreements program capabilities and services to provide integrated strategies
and solutions that achieve national and international
Activity Target 1: goals.
Assess agreements for policy adherence and
funding accuracy. Due September 30, 2010 Core Business Initiative: Federal
Activity Target 2: Laboratory
Concur/Nonconcur with Reimbursable Agreements Ensure ability to perform FAA William J. Hughes
within 3 days of submission. Due September 30, Technical Center mission in the future.
2010 Core Activity: Strategic Leadership
Activity Target 3: Build stronger leadership by developing strategic
thinking, planning, and execution skills.
Identify Reimbursable Inactive Obligations
quarterly. Due September 30, 2010 Activity Target 1:
Strategic Training Course for managers. Due
Core Business Target: Center December 31, 2009
Activity Target 2:
Operations (WJHTC) Updated Strategic Plan, Draft Strategic Plan due
In 2010, provide best-in-class facility maintenance,
6/10, Final Strategic Plan due 9/10. Due
engineer and support services by completing re-
September 30, 2010
registration of the Environment Management System
(EMS) under ISO 14000 and completing the update of Core Activity: FAA Technology Transfer
the Facility Management Plan. Program
Core Business Initiative: Center Provide congress with fiscal year achievements for
the FAA Technology Transfer Program Office.
Operations (WJHTC) Activity Target 1:
Provide facility maintenance, engineering and support Draft Congressional Report. Due November 30,
services for all properties located at the Technical 2009
Center including land, buildings, and infrastructure. Activity Target 2:
Core Activity: Maintain World Class
Final Congressional Report. Due December 31,
Center Operations 2009
Maintain world class center operations by
maintaining the Environment Mgmt System (EMS) to Core Business Target: Research
ensure operations protect the environment and meet
regulatory requirements by re-registering the EMS Partnerships
under ISO 14000. Increase coordination of the programs, laboratories and
Activity Target 1: facilities external partners to help meet the requirements
of FAA's internal and external customers. In FY2010,
ISO 14000: Internal Audit Report. Due March 30,
facilitate and track 90% of Interagency Research
2010
Agreements between FAA and National Aeronautics and
Activity Target 2:
Space Administration (NASA).
ISO 14000: Re-Registration Complete. Due April
30, 2010
11/17/09 Page 125 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Initiative: Research Core Business Initiative: Staff and
Partnerships support services to ATO Directors
In partnership with internal FAA/ATO offices, of Operation
academia, NASA, JPDO, MITRE, and international Provide staff and support services to ATO-E, ATO-R,
organizations, ensure FAAs continued world ATO-T and ATO-W Directors of Operation
leadership in aviation Research and Technology
Development. Coordinates aviation research
Core Activity: Business Process
investment priorities with other agencies, and Improvement
international organizations to identify research gaps, Improve the efficiency of administrative and human
reduce duplication of efforts, leverage available resource management service delivery through
resources, and maintain US leadership. Collaborates continued standardization of processes.
with research organizations, industry, and academia to Activity Target 1:
evaluate advanced concepts and proposed solutions Identify a minimum of 2 administrative process
through joint research and development projects improvement candidates Due March 31, 2010
supporting NextGen, NAS Enterprise Architecture and Activity Target 2:
other FAA goals. Implement 1 administrative business process
Core Activity: Research Collaboration at improvement Due September 30, 2010
NASA
Foster research opportunities in meeting FAA goals, Core Business Target: Business
including those for air transportation, and facilitate
transfer of NASA technology into the FAA.
Services
Deliver financial, procurement, and logistical support
Activity Target 1: services to ATO Service Areas, ATO Service Center and
Provide coordination of the programs, laboratories other FAA organizations.
and facilities of the NASA Centers to help meet
the requirements of FAA's internal and external Core Business Initiative: Staff and
customers through the operation of Field Team support services to ATO Directors
offices at NASA Langley Research Center and at
NASA Ames Research Center. Facilitate of Operation
Interagency Agreements between FAA and NASA Provide staff and support services to ATO-E, ATO-R,
and Track total dollar value and number of ATO-T and ATO-W Directors of Operation
agreements. Due August 31, 2010 Core Activity: Financial Management
Oversight
Core Business Target: OWCP Deliver financial management services to meet
Paythrough Directors of Operation service unit requirements
Paythrough payment. Reimburse the Department of Activity Target 1:
Labor for the FY2008 OWCP payouts with the money Brief Directors of Operation on status of budget
obtained through Congress. allocations and expenditures Due December 31,
2009
Core Business Initiative: OWCP Activity Target 2:
Paythrough Brief Directors of Operation on status of budget
Paythrough payment. Reimburse the Department of allocations and expenditures Due March 31, 2010
Labor for the FY2008 OWCP payouts with the money Activity Target 3:
obtained through Congress. Brief Directors of Operation on status of budget
Core Activity: OWCP Paythrough allocations and expenditures Due June 30, 2010
Paythrough payment. Reimburse the Department of Activity Target 4:
Labor for the FY2008 OWCP payouts with the
Brief Directors of Operation on status of budget
money obtained through Congress.
allocations and expenditures Due September 30,
Activity Target 1: 2010
Reimburse the Department of Labor for the Activity Target 5:
FY2008 OWCP payouts with the money obtained
through Congress. Due July 31, 2010 Complete annual audit of Service Area compliance
with personal property responsibilities Due
Core Business Target: September 30, 2010
11/17/09 Page 130 of 153 Fiscal Year 2010 ATO Business Plan
Core Activity: Periodic Surveys Core Business Initiative: System
Deploy periodic single-question surveys on ATO
Finance website to reach a broader audience and Engineering Support Services
gather information periodically throughout the year. Provide system engineering services in support of
planning, acquisitions and development of the Next
Activity Target 1:
Generation Air Transportation capabilities and
Develop list of potential questions for infrastructure.
management review Due November 30, 2009
Core Activity: Systems Engineering
Activity Target 2:
Support Services - NAS Enterprise
Post at least 10 questions throughout the year
and analyze responses. Due September 30, 2010 Architecture
Provide system engineering and technical support to
Core Business Target: NAS develop enterprise-level NAS Enterprise Architecture
mid-term (2018) and end state (2025) views to
Enterprise Architecture provide the framework to guide acquisition decisions
By September 2010, complete eight enterprise views for programs leading to the NextGen end-state.
describing the evolution of the NAS Enterprise Activity Target 1:
Architecture to support the successful evolution of the Deliver final end-state views to NAS Chief
NAS and NextGen implementation including strategic Architect. Due October 31, 2009
activities. Activity Target 2:
Core Business Initiative: NAS Deliver draft interim views to NAS Chief Architect.
Due January 31, 2010
Enterprise Architecture Activity Target 3:
The National System (NAS) Architecture lays out the
strategic activities (service delivery and infrastructure) Deliver final interim views to NAS Chief Architect.
to improve NAS operations and move towards the Due September 30, 2010
Next Generation Air Transportation System (NextGen) Core Activity: Systems Engineering
vision. These executive views show the evolution of
major FAA investments/programs in today's NAS
Support Services for Next Generation
(services and infrastructures) to meet the future Air Transportation.
demand. Provide systems engineering services -- develop
Core Activity: NAS Enterprise requirements, functional architecture, and alternative
analysis -- in support of the development of NextGen
Architecture (EA) Products communications infrastructure.
Develop the EA products necessary to describe the
Activity Target 1:
evolution of the National Airspace mission over time
and include the results in the Air Traffic Organization Ensure support laboratory is in full scale use,
(ATO) National Airspace System (NAS) Enterprise including the use of CPDLC applications. Due
Architecture repository to ensure effective use of the January 30, 2010
NAS EA across the agency. Activity Target 2:
Activity Target 1: Complete functional architecture (segment 1 with
Develop and build out of EA DODAF "views" to segment 2 extensibility). Due July 30, 2010
support NextGen Implementation and enterprise Activity Target 3:
level architecture decisions. Due June 30, 2010 Support validation of RTCA SC-214 Work Package
Activity Target 2: 1 standards - phase 1. Due August 30, 2010
Work to align EA and Infrastructure Roadmaps
with JPDO artifacts, Operational Improvements & Core Business Target: ATO
capabilities. Due September 30, 2010 Finance Hiring Plan
Activity Target 3: Develop and execute an ATO Finance hiring plan that
Conduct outreach activities to enhance identifies levels.
communications, awareness, and knowledge of
the NAS EA. Due September 30, 2010 Core Business Initiative: Develop
and Execute Hiring Plan
Core Business Target: System Develop and execute an ATO Finance hiring plan that
Engineering & Safety: Support identifies levels.
Core Activity: Federal employee
Services strength
Complete for FY2010 NAS Enterprise Architecture Build AJF core Federal employee strength.
(NASEA) product views to support system engineering
processes and customer products to guide acquisition Activity Target 1:
decision making for NextGen end-state.
11/17/09 Page 131 of 153 Fiscal Year 2010 ATO Business Plan
Develop a hiring plan for all directorates. Due instance of System Architect by September 30,
January 31, 2010 2010 to reflect any ATO system changes. Due
Activity Target 2: September 30, 2010
Implement approved hiring plan according to
schedule. Due September 30, 2010 Core Business Target: Support
Activity Target 3: Performance Management
Maintain hiring plan implementation database, Support the performance management of the ATO
reporting metrics monthly. Due September 30, through metrics reporting
2010
Core Business Initiative: Sound
Core Business Target: ATO-1 Performance Metrics
and CORP Support the performance management of the ATO
ATO-1 and CORP through metrics reporting for ATO operational service
units.
Core Activity: Monthly and Quarterly
Core Business Initiative: ATO-1 and Reports
CORP Produce monthly and quarterly reports throughout
ATO-1 and CORP the year in support of performance management.
Activity Target 1:
Core Activity: ATO-1 and CORP Monthly financial performance metrics reports
ATO-1 and CORP updated on the AJF website on the 5th business
day of each month. Due September 30, 2010
Activity Target 1: Activity Target 2:
ATO-1 and CORP Due September 30, 2010 Complete assessment of stakeholder reporting
needs and requirements to ensure AJF reports are
Core Business Target: Review of value to recipients. Due December 31, 2009
11/17/09 Page 133 of 153 Fiscal Year 2010 ATO Business Plan
Core Activity: Systems Engieeting and September 30, 2010
Architeicture - MITRE/CAASD
Need to formulate Product Based Work Plan and Core Activity: Encourage Participation
2014 Long Range plan. in the Agency's Mentoring Program
Activity Target 1: Encourage Participation in the Agency's Mentoring
Complete Product Based Work Plan Due Program
September 30, 2010 Activity Target 1:
Activity Target 2: Provide mentors annually in support of the
Complete 2014 Lang Range Plan Due September HR/TWO/PWC Mentoring Program. Due
30, 2010 September 30, 2010
11/17/09 Page 135 of 153 Fiscal Year 2010 ATO Business Plan
calendar every 90 days for review by the Director Core Business Initiative: Staffing
of Business Development. Due September 30,
2010 and Recruiting
Ensure adequate AJF-4 staffing to support group
Core Activity: Identify Opportunities
Identify potential opportunities through various Core Activity: Analytical Strength
channels (business relationships, networking events, Build AJF-4 core Federal employee analytical
personal introductions, etc.). strength.
Activity Target 1: Activity Target 1:
Identify potential opportunities for review by the Hire 3 analysts for AJF-4. Due July 31, 2010
Tactical Board every 90 days. Due September 30,
2010
Core Business Target: Improve
Core Business Target: Staffing Efficiency
Ranges Improve efficiency of ATO projects, services, and
Staffing Ranges: Workforce Alignment, including the processes.
update of Staffing Ranges for FAA Facilities.
Core Business Initiative: Improve
Core Business Initiative: Staffing Efficiency
Ranges Improve efficiency of ATO projects, services, and
Staffing Ranges: Workforce Alignment, including the processes.
update of Staffing Ranges for FAA Facilities. Core Activity: Improve Efficiency
Core Activity: Develop and Update OES will work with all ATO organizations to identify
Staffing Ranges possible new initiatives to improve the efficiency of
Develop and update Staffing Ranges: Develop and ATO projects, services, and processes.
update Staffing Ranges for FAA Facilities. Activity Target 1:
Activity Target 1: Identify minimum of three new ATO initiatives to
Staffing Ranges for FAA Facilities updated and improve cost effectiveness and operational
ready for approval. Due March 31, 2010 efficiency and propose them to the EC. Due
September 30, 2010
Core Business Target: TOWER Activity Target 2:
For Scheduling Tool project, select vendor. Due
Standards November 30, 2009
TOWER Standards: Workforce alignment, including
Activity Target 3:
development of daily staffing standard models for FAA
Tower Facilities Award the follow on Office of Enterprise Solutions
(OES) Support Contract. Due June 30, 2010
Core Business Initiative: TOWER
Standards Core Business Target: Financial
TOWER Standards: Workforce alignment, including Analysis and Process Re-
development of daily staffing standard models for FAA
Tower Facilities engineering-TRACON Standards
Core Activity: Standards for FAA Tower Develop TRACON Standards for FAA Facilities.
Facilities
Standards for FAA Tower facilities: Revise Tower Core Business Initiative: TRACON
standards.
Activity Target 1: Standards
Tower standards updated with daily on position Complete the update of the daily TRACON staffing
staffing models (OPSM) and ready for Senior VP standards to be used in the 2010 Controller Workforce
Finance approval. Due December 31, 2009 Plan.
Core Activity: Standards for FAA
Core Business Target: AJF-4 TRACON facilities
Workforce alignment, including development of
Staffing standards for FAA TRACON facilities
Ensure adequate AJF-4 staffing to support group
Activity Target 1:
TRACON standards updated with daily on position
staffing models (OPSM) and ready for Senior VP
Finance approval. Due March 30, 2010
11/17/09 Page 136 of 153 Fiscal Year 2010 ATO Business Plan
Transactions in the ATO Courses to a minimum of
Core Business Target: Inspire 750 persons. Due September 30, 2010
High Performance Through
Core Business Target: Provide
Developing Leadership at All
State-of-the-Art Administrative
Levels
Implement new processes and procedures that allow and Business Processes
ATO personnel to conduct their work both efficiently and Provide State-of-the-Art Administrative & Business
effectively. Processes by developing Cost Analysis Reports and Key
Metrics on expense items such as Travel, Wireless
Core Business Initiative: Devices, Purchase Card Usage. Issue FY11 Service
Institutionalize Financial Unit Allowances for 1-year appropriations prior to start of
year. Conduct 3 Performance Reviews of projects with 1-
Management Processes and year funding obligations of at least $5M. Develop
Procedures Dashboard requirements for Staffing/Hiring reports.
Develop and implement financial management
processes, procedures, and training to ensure the
Core Business Initiative: Improve
ATO workforce is performing at an optimal level. Operations Budget Management
Core Activity: Standardize Funds and Control
Certification Across the ATO Establish practices and reporting procedures to
Institute processes and procedures to ensure funds improve operations budget management and control.
certification is conducted consistently across the Core Activity: Manage 1-Year
ATO. Appropriations During Fiscal Year to
Activity Target 1:
Ensure Prudent Financial Management
Draft Funds Certification policy to include roles Establish practices to improve management of
and responsibilities, training requirements, and appropriations.
system access and utilization requirements. Due Activity Target 1:
September 30, 2010
Issue FY11 service unit allowances for 1-year
Activity Target 2:
appropriations prior to start of year. Due
Identify ATO Fund Certifiers and develop a gap September 30, 2010
analysis and action plan based on the Funds
Certification training policy requirements. Due Core Activity: Improve Cost
September 30, 2010 Management Within the ATO
Establish cost management practices and reporting.
Core Activity: Develop Training and
Financial Management Path Activity Target 1:
Ensure training for financial management path is up- Develop cost analysis reports on ATO expenses,
to-date and provides the competencies necessary and establish performance metrics including:
for the intended audience. travel, wireless devices, purchase card usage, and
Activity Target 1: administrative supplies. Due September 30, 2010
Develop Fund Certification Semi-Annual
Refresher Training: Beta Version Due September
Core Activity: Establish Operating
30, 2010
Activity Target 2: Budgets Project Performance Review
Update existing financial management courses
Protocol for Projects Funded by
including: Fund Certification Training Course, Operating Budgets Office
Using the Purchase Card in the FAA, and Establish auditing and accounting practices and
Managing Financial Transactions in the ATO. Due reporting.
December 31, 2009 Activity Target 1:
Conduct three project performance reviews of
Core Activity: Deliver Training for projects with 1-year funding obligations of at least
Financial Management Path $5M. Due September 30, 2010
Ensure personnel in financial management path
receive current training on skills used in their work. Core Activity: Deploy Integrated
Activity Target 1: Business Processes and Software
Deliver Fund Certification Training Courses to a Applications to Meet Our Needs
minimum of 150 persons, deliver Using the Enhance staffing and hiring reporting.
Purchase Card in the FAA Courses to a minimum
of 750 persons, and deliver Managing Financial Activity Target 1:
11/17/09 Page 137 of 153 Fiscal Year 2010 ATO Business Plan
Develop Staffing/Hiring Dashboard requirements. Core Activity: Complete F&E ARRA
Due March 30, 2010 Projects
Core Business Initiative: Complete planned installation and construction
activities on ARRA F&E projects, within cost and on
Institutionalize Financial schedule.
Management Processes and Activity Target 1:
Procedures Complete installation and construction activities
Establish practices and procedures to improve the for a minimum of 90% of planned FY2010 projects
management and efficiency of ATO financial as baselined on October 1, 2009. Due September
operations. 30, 2010
Core Activity: Establish Standard Activity Target 2:
Operating Procedures for the ATO A minimum of 90% of planned ARRA FY2010
Develop and implement Standard Operating projects will be completed within 10% of planned
Procedures to improve efficiencies and ensure cost as baselined on October 1, 2009. Due
consistency of processes across the ATO. September 30, 2010
Activity Target 3:
Activity Target 1:
Review/revise 4 Standard Operating Procedures. Achieve 99% of designated ARRA obligation
Due September 30, 2010 milestones for FY2010 as reflected in the
baselined plan on October 1, 2009. Due
Core Business Initiative: Improve September 30, 2010
Business Processes Related to Real Core Business Target: Benefits
Property
Realize savings of the annual real property lease and Analysis
purchase costs through improved business processes. Provide benefits analysis standards and guidance as well
as robust tools to ensure agency decisions are based on
Core Activity: Improve ATO
sound data analysis.
Management of Real Property-CIP
M08.06-00 Core Business Initiative: Improve
Provide guidance to improve the management of Benefit Analysis Models
real property. Continuously improve benefits analysis tools, data,
Activity Target 1: and techniques to support agency decision making
Produce an internal ROI for the ATO Real Estate process.
Office of 100 percent. Due September 30, 2010 Core Activity: Benefit Analysis Tools
Activity Target 2: Update
Perform a minimum of 4 space utilization surveys Provide tools, data and techniques to improve the
of ATO space. Due September 30, 2010 ability to perform and evaluate benefit analysis.
Activity Target 3: Activity Target 1:
Write guidance that helps ATO to select To improve collaboration within AJF-3 and access
new/replacement ATCT locations that are both to tools, move the operations research analysts
cost-effective and technically acceptable. Due and lab to FOB 10A. Due March 31, 2010
September 30, 2010 Activity Target 2:
Develop a plan for strengthening AJF-3's
Core Business Target: American simulation and optimization tools. Due February
Recovery and Reinvestment Act 28, 2010
(ARRA) Implementation Core Business Target: Improve
ARRA Implementation - Achieve 34.93% Facilities and
Equipment ARRA (American Recovery and CFO Review Process
Reinvestment Act) Disbursement Rate. Provide financial and business case evaluation of FAA
CFO Packages.
Core Business Initiative:
Management of F&E ARRA Funds Core Business Initiative: AJF CFO
Appropriately and effectively obligate F&E ARRA Package Review
funds to reach substantial program completion within In support of the AEB effort to strengthen and build
established timelines. efficiencies into the CFO review process, work with the
CFO, contracting, and legal organizations to rebuild
the process.
11/17/09 Page 138 of 153 Fiscal Year 2010 ATO Business Plan
Core Activity: Acquisition Package Analysis Group
Review Process The System Operations Office of Litigation FOIA and
In support of the AEB effort to strengthen and build analysis group is responsible for 1) responding to ATO
efficiencies into the CFO review process, work with Freedom of Information Act (FOIA) requests 2)
the CFO, contracting, and legal organizations to Maintaining 9/11 and ATO investigatory archives, and
rebuild the process.. 3) Maintenance of the National Accident/Litigation
Activity Target 1: Database. It coordinates with air traffic facilities for
As applicable, integrate CFO review and access to air traffic witnesses; collection of evidence,
investment analysis activities. Map Independent including transcription of ATC tapes necessary for
Government Cost Estimates (IGCE) to Investment hearings, radar plots, etc.; and any expert consultation
Analysis Life Cycle Cost Estimates (LCCE); involving the ATO, while keeping the costs and
reconcile and document any differences. Due disruption associated with enforcement actions,
March 31, 2010 litigation activities, and Freedom of Information Act
(FOIA) requests and replies to a minimum.
Core Business Target: Advance Core Activity: Revise FAA 8020.16 A/C
Cost Estimating Discipline Accident & Incident Notification,
Provide cost estimating standards and guidance as well Investigation and Reporting
as robust tools to ensure agency decisions are based on The System Operations Office of Litigation will
sound data analysis. update FAA Order 8020.16 Air Traffic Organization
Aircraft Accident and Incident Notification,
Core Business Initiative: Improve Investigation, and Reporting' This order prescribes
Cost Estimating Capability FAA Air Traffic Organization (ATO) procedures and
Continuously improve cost estimating analysis tools, responsibilities for aircraft accident and incident
data, and techniques to support agency decision notification, investigation, and reporting. It provides
making process. direction and guidance to ATO service units, service
Core Activity: Advance Cost Estimating areas, service centers, offices, and facilities when
Discipline they are called upon to perform accident
Continue to advance the cost estimating discipline investigations.
and process to include addressing human capital Activity Target 1:
planning issues to ensure core capability to perform The final version of FAA Order 8020.16B will be
cost estimating is enhanced. available. Due June 30, 2010
Activity Target 1: Core Activity: Freedom of Information
Provide FAA-specific Rough Order of Magnitude
(ROM) Software factors for use in developing
Act
Baseline the response time on FOIA''s.
agency Software Cost Estimates. Due September
30, 2010 Activity Target 1:
Improve on-time FOIAS by 10% Due September
Core Business Target: System 30, 2010
Operations Business Core Business Initiative: System
Management Operations Litigation Data Services
System Operations make confident business decisions to The System Operations Office of Litigation Data
improve leadership perspective of business management Services area is responsible for data management
by implementing a server based software package with a activities including: data mining, archives, policy and
web based user interface. We achieve breakthrough Standard Operating Practices (SOPS) for data in the
performance by developing procedures for aircraft ATO as it relates to the Freedom of Information Act
accident and incident notification, investigation, and (FOIA), Federal Rules of Civil Procedure (FRCP), and
reporting; documenting emergency guidance, general legal and administrative electronic discovery
establishing employee orientation packages; and rules and practices. It works in conjunction with AGC
providing strategic input into the FAA's Flight Plan. Our and the CIO's office to develop standardized data
breakthrough for overall success is a baseline response management policy and operational procedures to
time to Freedom of Information Acts; challenge each support data discovery for litigation activities.
employee to promote sharepoint V3 KSN tool; and
Core Activity: Develop Enforcement
integrate SMS in our daily operations and/or programs.
Action Tracking Software Capability
Core Business Initiative: Core Develop and implement a server based software
package with a web based user interface, to track
Business Initiative: System and manage all requests made by AGC and
Operations Litigation FIOA & Department of Justice attorneys for information to
11/17/09 Page 139 of 153 Fiscal Year 2010 ATO Business Plan
support pilot enforcement actions. Core Business Initiative: GAO High
Activity Target 1: Risk List
Create method to track pilot deviations. Due Our goal is to implement improved processes within
March 30, 2010 AJP that will make us efficient and effectively run our
Activity Target 2: organization, and, in the process of doing that, also
Increase electronic filing of cases by 50%. Due eliminate all the factors causing the FAA's
September 30, 2010 Modernization Program to be assigned to the GAO
High-Risk List (HRL). Our goal is to continue the gains
Core Business Target: Systems made to get off the GAO HRL and remain off the HRL.
Core Activity: FAA/GAO NAS Enterprise
Engineering and Safety: Architecture Activity Target(s)
Concepts & Requirements Mitigation
Meet all targets set in the FAA/GAO plan to get off
Definition and stay off the High Risk List (HRL).
In FY2010, complete 5 CRD (Concepts & Requirements
Activity Target 1:
Definition) Initiative reviews by their established due
dates designated by the FAA Investment Decision Analyze AMS policy changes to determine if
Authority (IDA). Each CRD Initiative Review requires the modification are required to the NASEA framework
creation of 9 to 11 sets of analytical documents by in order to maintain consistency. Due September
various FAA offices in which the CRD Group serves as 30, 2010
as the focal point to ensure timely completion and Activity Target 2:
assessment of the reviews. Refine information products for incorporating
Information Systems Security in EA. Due
Core Business Initiative: Concepts September 30, 2010
Requirements Definition Activity Target 3:
Supports the design and maintenance of the NAS Coordinate technical standards for NAS and non-
Enterprise Architecture through performance quality NAS hardware and software where there are
assurance function and ensures that deliverables meet common requirements. Due June 30, 2010
Acquisition Management Systems (AMS)
requirements. Core Activity: FAA/GAO Verification and
Core Activity: NAS Investment Analysis Validation (V&V) Activity Target(s)
and Readiness Decision Meet all targets set in the FAA/GAO plan to get off
The Concepts and Requirements Definition phase of and stay off the High Risk List (HRL). Continue to
Investment Analysis provides essential information institutionalize quality Test and Evaluation (T&E)
to decision makers to assure them that proposed standards by achieving ISO 9001-2008 Registration
investment initiatives have completed the required for the William J. Hughes Technical Center''s T&E
level and depths of analyses to warrant further Services and lead FAA Verification and Validation
consideration for potential investment. (V&V) improvements for NextGen by implementing
lifecycle V&V philosophy elements into the
Activity Target 1:
Acquisition Management System (AMS) as
Make outreach contacts with program managers approved by the Acquisition Executive Board (AEB).
scheduled to complete Investment Analysis
Activity Target 1:
Readiness Decision (IARD). Due February 28,
2010 Hold V&V Stakeholders Meeting to finalize V&V
Activity Target 2: guidance for Acquisition Management System
(AMS). Due December 30, 2009
Make recommendations based on system Activity Target 2:
engineering and economic measures for one
Investment Analysis Readiness Decision to Lifecycle V&V Modification to the FAA Acquisition
support the business case analysis process. Due Management System (AMS) Draft AMS Changes.
June 30, 2010 Due February 28, 2010
11/17/09 Page 140 of 153 Fiscal Year 2010 ATO Business Plan
Core Activity: Delivery of Surveys Core Business Target: Quality
Design, distribute, and analyze survey results from
customers and stakeholders to gain their perception V&V Practices: Verfication and
and ideas for improvement of the national training
program. Validation
In FY2010, establish quality policy and guidance for all
Activity Target 1:
four phases of the AMS.
Design, distribute, and analyze survey data (level
3) to ATC managers whose employees have used Core Business Initiative:
the training system with the current fiscal year.
(Periodical analysis will be performed minimally Institutionalize Quality Verification &
once per quarter.) Due June 30, 2010 Validation (V&V) and Test &
Activity Target 2:
Evaluation (T&E) Standards
Design, distribute, and analyze survey data (level Implement quality V&V and T&E processes and
3) to ATSS managers whose employees have continuously improve them. Ensure organizational
used the training system with the current fiscal compliance to the quality processes at the Technical
year. (Periodical analysis will be performed Center.
minimally once per quarter.) Due June 30, 2010 Core Activity: Institutionalize quality
Activity Target 3:
V&V and T&E standards throughout the
Analyze survey results from ATC students at the Technical Center
academy and in the field. Use analysis to design Institutionalize quality V&V and T&E standards
improvement methods to enhance academy throughout the Technical Center.
training. (Periodical analysis will be performed
Activity Target 1:
minimally once per quarter.) Due March 31, 2010
Achieve ISO-9001-2008 Certification for
Activity Target 4:
designated T&E programs (associated deliverable:
Analyze survey results from ATSS students at the ISO Pre-Assessment Report, ISO Corrective
academy and in the field. Use analysis to design Action Review, and ISO Certification Report). Due
improvement methods to enhance academy April 30, 2010
training. (Periodical analysis will be performed Activity Target 2:
minimally once per quarter.) Due September 30,
2010 Update T&E Handbook. Due August 15, 2010
Activity Target 5: Activity Target 3:
Develop and distribute an informal survey for AJL Conduct study to provide T&E process and test
staff, Labor Organizations and SUPCOM to capability improvement recommendations and
analyze perceptions of the AJL training program. input needed to address challenges and issues
(Periodically analyze at a minimum, once per facing the implementation and deployment of the
quarter.) Due March 31, 2010 NextGen air transportation system. Due
September 15, 2010
Core Business Target: NAS
Core Activity: Provide Quality Input to
Program Performance AMS V&V Policy and Guidance
Provide forum for ATO Finance to communicate with Continue to work with Agency to provide quality
program managers, on NAS program management input to AMS V&V policy and guidance.
performance. Activity Target 1:
Core Business Initiative: F&E Hold 5th V&V Summit. Due November 30, 2009
Requirements Development Group Activity Target 2:
F&E Requirements development Group Deliver enhanced V&V Policy and Guidance to the
Acquisition System Advisory Group (ASAG). Due
Core Activity: 2010 Management March 30, 2010
Summit
Deliver 2010 Summit on NAS Program Core Business Target: AJG
Management, that includes assessment of 2009
commitments by February 2010.
Strategic and Business Planning
Align 100% of business planning activities to ATO,
Activity Target 1: Strategy and Performance (AJG), and FAA agency-wide
Status issues from 2010 Program Management planning strategies.
Summit before commencement of 2010 Summit.
Due February 28, 2010
11/17/09 Page 141 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Initiative: Business Core Activity: ATO AB Case Quarterly
Planning Reports
Analyze and generate quarterly reports on the
Lead the integration of the AJG Business Plan with
completion of Accountability Board (AB) cases for
ATO and FAA agency-wide planning strategies by
ATO management distribution.
facilitating the identification of goals and performance
measures by AJG organizations. Activity Target 1:
Core Activity: AJG Business Plans Complete 80% of tracked ATO Accountability
Develop, submit, and report on business plan Board cases by their resolution dates. Due
documents for the Strategy and Performance September 30, 2010
Business Unit (AJG), in accordance with ATO and Activity Target 2:
FAA agency-wide timelines. Document the activities Provide quarterly reports to ATO Service Units.
within AJG to support FAA strategies and core Due September 30, 2010
business targets.
Activity Target 1: Core Business Target: AJV
Prepare a draft of the FY 2011 ATO AJG Business
Plan. Due July 31, 2010
Business Planning
Improve process and development of business plan
Activity Target 2: components.
Monitor and report, monthly, on the progress of
AJG business plan targets and activities. Due Core Business Initiative: Staff and
September 30, 2010 support services to ATO Directors
Core Business Target: ATO of Operation
Provide staff and support services to ATO-E, ATO-R,
Intern, Co-Op and Summer Hire ATO-T and ATO-W Directors of Operation
Programs Core Activity: Business Planning
Increase participation in Intern, Co-Operative Education .Develop, formulate and improve ATO-V business
(Co-op), and Summer Hire programs within the Air Traffic plan.
Organization (ATO) by promoting their benefits and value Activity Target 1:
added. Create internal ATO-V process and procedure for
business plan development Due December 31,
Core Business Initiative: Promote 2009
Effective Intern, Co-Op and Summer Activity Target 2:
Hire Programs Publish an internal AT0-V calendar for future
Promote the benefits of effective Intern, Co-operative planning cycles Due January 15, 2010
Education (Co-Op) and summer Hires programs within
the Air Traffic Organization (ATO). Core Business Target: Build and
Core Activity: ATO Intern, Co-Op, and Retain a Diverse, Highly Skilled,
Summer Hire Programs
Increase participation in Intern, Co-Operative Motivated and Productive
Education (Co-Op), and summer Hires programs Workforce.
within the Air Traffic Organization. Develop and implement a Recruitment and Outreach
Activity Target 1: Program to attract a diverse applicant pool for ATO
Ensure ATO employs 150 interns, co-ops, and mission-critical occupations in FY2010.
summer hires. Due August 31, 2010
Core Business Initiative: Outreach
Core Business Target: ATO Initiatives
Accountability Board (AB) Cases Promote a workplace that is diverse, and creates,
Complete tracked ATO Accountability Board (AB) cases nurtures, and utilizes diversity of thought, viewpoints,
by their resolution dates. and experience.
Core Activity: Recruitment and
Core Business Initiative: ATO Outreach Plan
Accountability Board Case Reports Build a diverse, highly skilled, workforce.
Distribute quarterly reports on the completion of AB Activity Target 1:
cases to ATO Management.
Identify mission critical occupations, and the
competencies needed, within the ATO. Due
November 30, 2009
11/17/09 Page 142 of 153 Fiscal Year 2010 ATO Business Plan
Activity Target 2: Core Business Initiative: Corporate
Develop an outreach and recruitment plan, using Improvements
hiring projections, demographics to attract a broad Enhance NAS Efficiency and Effectiveness.
audience of applicants for mission-critical
occupations. Due January 29, 2010
Activity Target 3:
Core Activity: 2 Dimensional Bar
Coding (2DBC)and automated Technical
Implement actions outlined in the Aviation
Outreach Plan for Air Traffic Controllers, and the Performance Records (TPRs).
Recruitment and Outreach Plan. Due September 2 Dimensional Bar Coding (2DBC)and automated
30, 2010 Technical Performance Records (TPRs).
Activity Target 1:
Core Business Target: NAS Develop a Business Case for 2DBC. Due
December 31, 2009
Maintenance Supply support Activity Target 2:
Increase NAS Maintenance Supply Support funding
Efficiency Secure corporate funding for 2DBC marking effort
in the field. Due July 31, 2010
Core Business Initiative: Corporate Activity Target 3:
Fiscal Efficiency Develop 2DBC field marking plan and schedule
Manage/Oversight NAS Maintenance Supply Support and successfully mark an OEP locationPrepare
funding. Due August 31, 2010
Activity Target 4:
Core Activity: Manage/Oversee Purges
Manage/Oversee Purges. Prepare final requirements document for
automated TPRs Due September 30, 2010
Activity Target 1:
Reduce FY-10 total purge against NAS Core Business Target: Complete
Maintenance Supply Support (store credit) by annual assessments in support
15%. Due September 30, 2010
Activity Target 2: of aviation security
Develop and institute an awareness plan to Complete 100% of scheduled ATO system annual
emphasize all requisitions must be accompanied assessments.
by an RMLS maintenance Log I.D. Due September
30, 2010 Core Business Initiative: Secure the
NAS
Core Business Target: Operate Authorize 100% of scheduled ATO system
and maintain the daily operation certifications by September 30, 2010.
Core Activity: Ensure a safe and secure
of the NSG Group NAS
Ensure all deadlines as set by NSG are met within 48 Ensure a safe and secure NAS
hours of the deadline.
Activity Target 1:
Core Business Initiative: Complete 100% of scheduled ATO system annual
Management of the NSG Group assessments. Due September 30, 2010
Manage the daily operations of the NSG Group,
ensuring deadlines are met as requested. Core Business Target: Enhance
Core Activity: Manage the NSG Group Systems Security
Manage the NSG Group Provide ISS Research & Development engineering
support to enhance information systems security of the
Activity Target 1: NAS.
Obligate within +.25% of allocations; ensure
performance measurements goals are reported by Core Business Initiative: Secure the
the 5th of the month Due September 30, 2010 NAS
Core Business Target: Corporate To enhance the NAS
Activity Target 1:
11/17/09 Page 143 of 153 Fiscal Year 2010 ATO Business Plan
Develop and test 2 NAS Enterprise Solutions for Core Activity: Provide technical
ISS security. Due September 30, 2010 assistance for restoration.
Provide technical assistance as restoration/on-site
Core Business Target: Support support requests come in.
national aviation security needs Activity Target 1:
Provide SIG support for ISS issues within the
through recertifications. fiscal year. Due September 30, 2010
Authorize 100% of scheduled ATO 3 year systems
recertification's by the target system's C&A anniversary Core Business Target: ATO
date.
Finance Communications
Core Business Initiative: Secure the Develop and implement core communications strategies
NAS externally and internally for the purposes of education,
Ensure all ATO systems requiring a SCAP or annual training, outreach and marketing of ATO Finance
assessment are complete by certification date. products, services, policies, guidance and
Core Activity: Ensure a safe and secure accomplishments.
NAS. Core Business Initiative: Develop
Promote a safe and secure NAS by enhancing
information security systems and identifying safety
and Deploy ATO Finance
risk management processes. Communications
Activity Target 1: Develop and implement core communications
Authorize 100% of scheduled ATO 3 year strategies externally and internally for the purpose of
systems recertifications by the target system's education, training, outreach and marketing of ATO
C&A anniversary date. Due September 30, 2010 Finance products, services, policies, guidance and
accomplishments.
Core Business Target: Support Core Activity: Develop an ATO Finance
national aviation security needs Communications Strategy
Develop an ATO Finance core communications
through certifications. strategy focusing on both external and internal
Authorize 100% of scheduled ATO system certifications audiences for the purpose of education, training,
by September 30, 2010. outreach and marketing of ATO Finance products,
services, policies, guidance and accomplishments
Core Business Initiative: Secure the Activity Target 1:
NAS. Develop a Core Communications Strategy for
Ensure all ATO systems requiring a SCAP or annual FY2010. Due November 30, 2009
assessment are complete by certification date. Activity Target 2:
Core Activity: Ensure a safe and secure Highlight priorities for core communications and
NAS outline schedule. Due December 31, 2009
Promote a safe and secure NAS by enhancing Core Activity: Implement ATO Finance
information security systems and identifying safety Communications Strategy
risk management processes Implement ATO Finance core communications
Activity Target 1: strategy focusing on both external and internal
Authorize 100% of scheduled ATO system audiences for the purpose of education, training,
certifications. Due September 30, 2010 outreach and marketing of ATO Finance products,
services, policies, guidance and accomplishments.
Core Business Target: Security Activity Target 1:
Information Group (SIG) Support Develop specific communications venues for core
Provide SIG support for ISS issues. communications priorities. Draft due December
31, 2009. Due December 31, 2009
Activity Target 2:
Core Business Initiative: Outline detailed milestones for implementation.
Restoration and Field Support Due December 31, 2009
Activity Target 3:
Technical Assistance.
As issues come into the SIG, provide support as Implement Core Communications Plan for FY
needed. 2010. Due September 30, 2010
11/17/09 Page 144 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Target: AJF Core Business Target: AJF
Strategic Goal 1: Institute a Strategic Goal 2: Ensure
Robust 5-year Capital Plan effective and efficient ATO
Develop a Capital Investment Plan per congressional
requirements and have available for publication by May financial processes and tools
30, 2010 in support of the goal to institute a robust 5-year Reduce reimbursable agreement processing time to 100
capital plan and minimize risk associated with ATO days or less and document 100% of priority ATO
investments. financial processes and tools in support of the goal to
ensure effective and efficient ATO financial processes
Core Business Initiative: Create a and tools and to increase the satisfaction of users of ATO
Robust Capital Plan financial processes and tools FAA wide.
Submit a 5-year Capital Plan to support the FY12
budget by developing criteria to determine riskiest
Core Business Initiative: Document,
areas of the Capital Portfolio, Create new Capital evaluate and improve ATO financial
Investment Team and determine roles, membership processes and tools
and employ the reconstituted CIT to validate With the support of AJF directors, AJF 9 will lead
objectives, requirements and value of the riskiest efforts to ensure
elements in the Capital Portfolio. Refine FY12 Capital effective and efficient ATO financial processes and
Budget based on results of reviews and validate a tools by developing a Current Inventory of Mainstream
portfolio of capital investments that are balanced to Processes, Prioritization of Current Mainstream
support the following objectives: Processes for Assessment, 3-year Project Plan with
high-level Milestones and Documentation of "As-Is"
1) Sustain adequate investment in aging state for high-priority Processes/Tools. Ongoing
infrastructure, ensuring efforts across AJF in support of this strategic goal
current services are maintained; include the following:
2) Support the strategic goals of NextGen;
3) Base investment decisions on the best value to the · Optimize Reimbursables standard operating
public; and procedures
4) Achieve buy-in and consensus among major · Improve the Corporate Work Plan
stakeholders in · Modernize Air Traffic Organization (ATO) Financial
the plan Management
Core Activity: Analytical Work Systems
Perform analytical work that will provide context for · Improve ATO Financial Management and
the new capital plan and frame a risk-based Accounting Systems
approach to managing it. · Standardize and Integrate Data and Toolsets in
Activity Target 1: support of the
Develop criteria to determine the riskiest areas of AJF Strategic Goal to ensure ATO financial
the capital portfolio, and apply the criteria to processes and tools
develop a list of areas for comprehensive review. are effective and efficient.
Due November 1, 2009 Core Activity: Inventory, Prioritize and
Core Activity: Oversight Processes Document
Reconstitute oversight processes, with a focus on Inventory, prioritize and document as-is ATO
risk management financial processes and tools
Activity Target 1: Activity Target 1:
Determine role and membership of the new Develop inventory of processes and tools. Due
Capital Investment Team. Due November 1, 2009 March 31, 2010
Activity Target 2:
Core Activity: Comprehensive Reviews
Conduct comprehensive reviews of the riskiest Develop 3-year project plan with high-level project
programs, projects, and/or portfolios. milestones. Refine metrics and strategies Due:
March Due March 31, 2010
Activity Target 1:
Activity Target 3:
Employ the reconstituted CIT to validate
objectives, requirements, and value of the riskiest Prioritize processes and accompanying tools for
elements of the capital portfolio. Due February 28, assessment. Due June 30, 2010 Due June 30,
2010 2010
Activity Target 2: Activity Target 4:
Use the results of the reviews to refine the FY12 Document priority as-is processes and tools. Due
capital budget request. Due June 30, 2010 September 30, 2010 Due September 30, 2010
11/17/09 Page 145 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Initiative: Optimize Activity Target 4:
Reimbursables Upgrade the Corporate Work Plan (CWP) from
Optimize Reimbursables standard operating Primavera 5 to Primavera 6.2 This will be fully
procedures, leveraging to AJF core competencies. implemented at the end of FY10. Due September
30, 2010 Due September 30, 2010
Core Activity: Reimbursables Standard
Operating Procedure (SOP) Core Business Initiative: ATO
Streamline reimbursable process and procedures to Financial Management Systems
improve ATO management of reimbursable
agreements. Modernization
Activity Target 1: AJF-5 will improve budget planning and execution for
all ATO managed appropriations including Operations
Finalize standardized labor rates and associated
(OPS), Facilities and Equipment (F&E), and Research,
implementation strategy for integrating with the
Engineering, and Development (R,E&D). In
FAA financial systems and processes. Due
collaboration with stakeholder organizations, we will
January 31, 2010 Due January 31, 2010
collect, validate, and prioritize financial systems
Activity Target 2:
requirements to improve, procure, and/or develop new
Publish annual reimbursable report. Due January financial management systems to meet approved
31, 2010 Due January 31, 2010 budget planning, formulation, allocation, funds control,
Activity Target 3: execution, and reporting for ATO.
Establish baseline processing times and report Core Activity: ATO Financial
monthly. Due January 31, 2010 Due January 31, Management Systems Requirements
2010 Deliver budget planning, formulation, execution and
Activity Target 4: reporting systems for the Operations (OPS),
Finalize and begin implementation of to-be Facilities and Equipment (F&E), and Research,
process (guidance, tool, training). ) Due Engineering, and Development (R,E&D)
September 30, 2010 Due September 30, 2010 appropriations to meet near-term and future ATO
Activity Target 5: financial management requirements for system
users and stakeholder organizations.
Automate accounting processes within RA Toolset
(closeout, Rollover, Carryforward). Due September Activity Target 1:
30, 2010. Due September 30, 2010 In collaboration with AJF-1, AJF-2, and AFO,
identify and evaluate AJF system shortfalls in view
Core Business Initiative: Corporate of collected ATO budget requirements and
Work Plan expected future DOT accounting system capability
(e.g. 12i). Due December 31, 2009
Improve requirements planning and execution of F&E
Projects by developing a disciplined governance Activity Target 2:
process that includes Control Board, policies and In collaboration with AJF-1, AJF-2, and AFO,
procedures, and a plan to improve prioritization and identify and evaluate alternative system solutions
provide training. to the gaps identified under target 1 and develop a
Core Activity: Corporate Work Plan-CIP joint recommendation on the preferred system
M08.14-00 solution for senior management review and
Develop disciplined governance process that approval. Due March 31, 2010
includes Control Board, policies and procedures, Activity Target 3:
and a plan to improve prioritization and provide Based on approval obtained under target 2,
training. develop an acquisition strategy, SIR, ICGE, and
Activity Target 1: plan of action and milestones (POA&M) to design
Develop and deliver CWP training to 45 and implement the proposed solution. Brief
engineering personnel. Due September 30, 2010 management, obtain necessary approvals and
Due September 30, 2010 funding, and begin the acquisition process. Due
Activity Target 2: June 30, 2010
Prioritize CWP business process reengineering Core Activity: ATO Financial
recommendations and begin development of Management Systems Consolidation
implementation plan. Due June 30, 2010 Due June Plan
30, 2010 Evaluate AJF financial systems and tools for
Activity Target 3: common functionality to determine if consolidation of
Establish Corporate Work Plan Metrics. Due systems is feasible and economically viable.
December 31, 2009 Due December 31, 2009 Activity Target 1:
Review AJF systems capabilities against user
11/17/09 Page 146 of 153 Fiscal Year 2010 ATO Business Plan
requirements and develop a plan to consolidate Activity Target 1:
similar functions and "sunset" redundant or Determine ATO's requirements for the next DOT
unneeded capabilities. The plan is to include a accounting system (Oracle 12i) to be fielded in
timeline and cost estimate for completion. Due FY2012 or later. Due October 31, 2009 Due
May 31, 2010 October 31, 2009
Activity Target 2: Activity Target 2:
Transition systems currently hosted on VMware in Review current business rules in the Cost
FOB-10B (BET & SPIRE) to the EDC in OKC. Due Accounting System and develop recommendations
June 30, 2010 for strengthening justification for agency overflight
and user fees. Due July 31, 2010 Due July 31,
Core Activity: Baseline User
2010
Satisfaction with Current Systems Activity Target 3:
Performance Brief senior management on the recommended
Survey system users to establish a customer
improvements for the Cost Accounting System
satisfaction baseline regarding functionality, ease-of-
developed under target 2 and obtain approval to
use, and support for AJF systems and tools.
proceed. Due September 30, 2010 Due
Activity Target 1: September 30, 2010
Develop and conduct system specific user
satisfaction surveys for AJF-5 managed systems Core Activity: ATO Financial Reporting
and tools. Due July 31, 2010 Work Breakdown Structure and Labor Distribution
Reporting Structure for ATO Financial Reporting.
Core Business Initiative: Activity Target 1:
Standardize and Integrate Data and Specify what agency level changes are needed, if
any, to existing WBS and LDR structure and
Toolsets develop a plan of action and timeline to revise
Evaluate the feasibility and potential benefits of agency orders and implement the changes. Due
expanding the use of ATO "cuff" systems to the FAA December 31, 2009 Due December 31, 2009
enterprise "core" system level. Activity Target 2:
Core Activity: Identify Standard Core
Identify underutilized system functions and
Systems reporting capabilities from "core" systems (e.g.
Assess the viability and cost of standardizing ATO PRISM, DELPHI, & ARS) and provide training to
systems (e.g. REGIS, CWP) to function as "core" the user community. Due September 30, 2010 Due
systems for the agency. September 30, 2010
Activity Target 1: Activity Target 3:
In collaboration with AFO/ABA, review AJF
Complete design and implementation of Phase 2
financial applications, systems, and tools to
F&E Reporting. Provide Training to User
determine what capabilities should be
Community. Due June 30, 2010 Due June 30,
recommended for agency-wide implementation as
2010
"core" systems and brief AJF and AFO/ABA
management. Due April 30, 2010 Due April 30, Core Business Initiative: Data
2010
Activity Target 2:
Management
Standardize and Integrate Data and Toolsets.
Develop a plan of action and milestones for each
system identified under target 1 for enterprise-wide
Core Activity: Improving CAS
implementation. Due July 31, 2010 Due July 31, Explore options for improving the Cost Accounting
2010 System (CAS).
Core Business Initiative: Future Activity Target 1:
ATO Systems Requirements Identify feasible CAS upgrades within existing
infrastructure and develop business case with cost
Determine strategy and plan of action for ATO
and schedule estimates. Due December 31, 2009
financial management and accounting systems
Activity Target 2:
consistent with ABA and DOT guidance.
Core Activity: ATO Stakeholder Conduct a detailed review of the current business
rules in CAS to determine if the cost allocation
Requirements
process should be revised. Ensure that any
Collect, document, and prioritize ATO stakeholder
changes maintain consistency with reporting for
requirements for accounting, financial management,
prior periods. Due December 31, 2009
and reporting for incorporation into the DOT, FAA,
and ATO future systems requirements including Activity Target 3:
Oracle 12i. Conduct training sessions for AJF-3 on how to
11/17/09 Page 147 of 153 Fiscal Year 2010 ATO Business Plan
access and use CAS data to baseline operating Activity Target 3:
costs for legacy systems. Due January 31, 2010 Implement approved CWP system changes and
Activity Target 4: collaborate with AJF-2 to provide training to the
Conduct LDR outreach training to achieve user community. Due June 30, 2010
consistency to project charging. Due September
30, 2010 Core Activity: Alternatives for AJF
Activity Target 5: Systems and Tools Support
Identify alternatives for future technical and
Provide the Quarterly CAS Cost Efficiency Report
development support for AJF financial systems and
to AFO consisting of the Cost per IFR Flight Ratio
tools and reduce the total cost of the systems
with management discussion and analysis
transitioned.
comparison with prior quarter; the LDR compliance
Activity Target 1:
ratio, and the Staff Support Ratio, a new CAS
based metric. The reports are due Feb 28 for Complete transition of technical support for AJF
1stQTR, May 31 for 2nd QTR and August 31 for projects currently under Volpe/CSC to a new
3rd QTR. Due August 31, 2010 support contractor by January 31, 2010. Due
January 31, 2010
Core Activity: Help Desk Support Activity Target 2:
Improve Help Desk support.
Review alternatives and develop a transition plan
Activity Target 1: for long-term technical support for other AJF
Review current help desk process to identify areas systems currently supported under other contracts
for improvement to better support system users (e.g. SETA II, NISC). Due June 30, 2010
and obtain management approval to proceed. Due Activity Target 3:
June 30, 2010 Eliminate failure risk to AJF managed systems due
Activity Target 2: to the departure of key personnel providing
Implement approved recommendations identified technical support. Ensure that adequate system
under target 1 and communicate changes to user documentation exists for continuity of operation in
community. Due September 30, 2010 the event any key personnel become unavailable.
Due September 30, 2010
Core Activity: Contract Accruals
Expand use of contract accruals to improve Core Activity: Review and
accuracy of monthly cost reporting. Consolidation of Data Warehouses
Activity Target 1: In collaboration with AJF-A3, assess the continuing
Evaluate contracts for major OPS and F&E need for all legacy ATO data warehouses and
programs to capture a greater percentage of develop recommendations for consolidation or
accrued contract costs in the monthly report. Due elimination of unneeded capability.
December 31, 2009 Activity Target 1:
Activity Target 2: Lead a review of the data warehouses used by
ATO to determine if all are needed. Develop
Develop a standardized, repeatable, and verifiable
recommendations for consolidation and
reporting process for contract accruals and
elimination of unneeded warehouses. Due June
evaluate the feasibility of transferring the monthly
30, 2010
reporting responsibility to ATO COTRs and provide
training. Due June 30, 2010 Core Business Target: AJF
Core Activity: Improve Corporate Work Strategic Goal 3: Establish
Plan (CWP)
Improve Corporate Work Plan (CWP) World Class Information
Activity Target 1: Technology Capability for the Air
Assist AJF-9, with evaluation of CWP modules to Traffic Organization
identify opportunities for modules consolidation or Establish World Class IT Capability for ATO by
other system technology changes to improve developing a multi-year Strategy and Road Map for
CWP operation. Due December 31, 2009 achieving long term goals; achieving recognition of AJF-
Activity Target 2: A as the single office responsible for managing all
Develop system change requests for aspects of non-NAS IT; completing an inventory of all IT
recommendations developed under target 1 and systems (current and under development) within ATO;
obtain approval from the Configuration developing IT staffing Plans, developing ATO policy and
Management Board to proceed. Due March 31, governance for all non-NAS IT capability and developing
2010 performance measurement plans for ATO IT.
Where appropriate, possible and feasible, activities
11/17/09 Page 148 of 153 Fiscal Year 2010 ATO Business Plan
under this goal will be coordinated with other AJF and appropriate. Due July 31, 2010
ATO organizational units/directors, with the FAA Office of
Activity Target 6:
the CIO, and with other FAA Lines of Business to effect
synergy and collaboration to achieve shared goals and Develop and implement an organizational and
objectives. functional performance measurement plan for ATO
IT. Due September 30, 2010
Core Business Initiative: Centralize
ATO IT management functions Core Business Target: Improve
This AJF goal will be accomplished by centralizing Investment Analysis Guidance
management of ATO IT functions under the Office of In support of our customers and AEB objectives, produce
the ATO CIO to include: IT Governance; IT user-friendly, up-to-date guidance materials.
Performance Measurement; IT Application Delivery
and Management; IT Infrastructure Delivery, Core Business Initiative: Develop
Operation, and Management; IT Talent Management;
Information Security and Business Continuity; and
User-Friendly Business Case
Vendor Management. Metrics will be established and Guidance
best practice benchmarks will be used to determine a Using appropriate media, update and improve
baseline maturity level. business case guidance.
Core Activity: Planning, Inventory and Core Activity: Business Case Guide
Performance Measurement Using appropriate media, update and improve
Complete multi-year strategy and road map, business case guidance.
establish AJF-A as single manager of non-NAS Activity Target 1:
systems, inventory ATO IT systems, develop staffing Create a Business Case Analysis Guide that
plan, implement governance and performance includes processes, best practices, and agency
measurement plan. examples. Due September 30, 2010
Activity Target 1:
Complete development of a multi-year strategy Core Business Target:
and road map for achieving the long-term goal. Strengthen Core Skills Within
This will establish a baseline level of maturity for
the existing IT functions; major milestones, AJF-3
initiatives, and outcomes; identification of major Ensure adequate staffing and skill mix to support the full
services provided; and identification of major risks range of AJF-3 responsibilities.
and obstacles to achieving this strategic goal. Due
January 31, 2010 Core Business Initiative: Staffing
Activity Target 2: and Recruiting
Achieve recognition of AJF-A as the single office Ensure adequate staffing and skill mix to support the
responsible for managing all aspects of non-NAS full range of AJF-3 responsibilities.
information technology in the ATO (formally Core Activity: Analytical and Leadership
establish the Office of the CIO). Due March 31, Strength
2010 Continue to strengthen the ability of our organization
Activity Target 3: to provide leadership in planning, business process
Conduct and complete an inventory of all IT reengineering and performance metrics reporting
systems, applications, and capability currently Activity Target 1:
operating or under development within the ATO. Hire 10 analysts for AJF-3. Due July 31, 2010
Where appropriate, this activity will be coordinated
with the FAA Office of the CIO, and with other FAA
Lines of Business. Due June 30, 2010 Core Business Target: Cost
Activity Target 4: Control - Chart and Map
Develop and document an IT staffing plan,
including initial identification of 'missing' skill areas products
and resource estimates to address these areas. Implement the High Performing Organization (HPO)
Due June 30, 2010 initiative to reduce waste associated with FAA's internal,
Activity Target 5: annual requirement for aeronautical chart and map
products. Reduce the ATO's consumption of
Develop and implement ATO policy and aeronautical charts by 50% in FY 2010, for a total cost
governance for the submission, review, validation avoidance of $1.0M.
and budget request for all non-NAS IT capability.
This activity will be coordinated with the AJF
directors/organizational units, ATO Lines of
Business, and the FAA Office of the CIO as
11/17/09 Page 149 of 153 Fiscal Year 2010 ATO Business Plan
Core Business Initiative: HPO - Targeted Disabilities Goals
Instrument Flight Procedures and AJG will provide support of the Secretary of
Charting Transportation's fiscal year goal that 3 percent of all
new hires are individuals with targeted (severe)
High Performing Organization (HPO) related to the
disabilities.
Instrument Flight Procedures and Charting activities.
Core Activity: ATO actions in support of
Core Activity: Aeronautical Navigation
DOT FY goal that 3% of all new hires are
Services
The ATO is implementing an OMB-approved High individuals with targeted disabilities
Performing Organization within Technical ATO will take actions that are intended to result in
Operations, Aviation System Standards the
organization. hiring of people with targeted disabilities.
Activity Target 1: Activity Target 1:
Reduce the ATO's consumption of aeronautical ATO will sponsor a hiring fair for people with
charts by 50% in FY 2010, for a total cost targeted disabilities. Due September 30, 2010
avoidance of $1.0M. Due September 30, 2010 Activity Target 2:
ATO will sponsor a national ATN training for
Core Business Target: Achieve managers and supervisors on the People with
Disabilities Program. Due September 30, 2010
the En Route and Oceanic Activity Target 3:
Services Target for Total Labor ATO will report quarterly to ACR on actions taken
Obligations to hire qualified people with targeted disabilities.
Be better stewards of public funds by managing total Air Due September 30, 2010
Traffic Organization, En Route and Oceanic Services
labor obligations. FY 2010 Target: not to exceed $TBD
Core Business Target:
per one forecasted Instrument Flight Rule (IFR) flight in International Organization for
the National Airspace System (NAS), as measured
monthly and year to date. FY 2010 Target will be set by Standardization 9001
October 31, 2009. In FY 2010, the Air Traffic Organization Office of Safety
will begin to attain International Organization for
Core Business Initiative: Effectively Standardization Registration.
Manage Total Service Unit Labor Core Business Initiative:
Obligations to Prevent Fraud, Waste International Organization for
and Abuse Standardization 9001 Employee
Effectively manage total Service Unit labor obligations.
Training
Core Activity: Effectively Manage Total The Office of Safety is on the path to International
Organization for Standardization certification. The
Service Unit Labor Obligations International Organization for Standardization requires
Conduct vulnerability assessments in En Route
that we: - Plan our services and products - Perform our
organizational units.
services and produce our products - Measure the
Activity Target 1: quality of our services and products - Improve our
Conduct ten organizational assessments. Due services and products based on the results of those
September 30, 2010 measurements - International Organization for
Activity Target 2: Standardization requires us to integrate six processes
Assess progress towards achieving year-end into our day-to-day activities. These processes are
performance goal. Due March 31, 2010 Document Control, Control of Records, Corrective
Action, Preventive Action, Action to Correct Non-
Core Business Target: New Conforming Products and Services, and Internal
Audits.
Hires with Targeted Disabilities Core Activity: Realize Benefits of
AJG will track and report quarterly on actions taken in
support of the Secretary of Transportation's fiscal year International Organization for
goal that 3 percent of all new hires are individuals with Standardization 9001 through Employee
targeted (severe) disabilities. Training
Begin implementation of International Organization
Core Business Initiative: Support for Standardization 9001 process required for
the Agency's New Hires with International Organization for Standardization
Registration.
11/17/09 Page 150 of 153 Fiscal Year 2010 ATO Business Plan
Activity Target 1: provide review and comment to proposed ICAO AT
Establish training criteria for all Office of Safety directives changes from a procedures perspective;
employees to achieve International Organization review proposed FAA directives procedures actions
for Standardization 9001. Due September 30, for differences with ICAO pubs; baseline differences
2010 between ICAO/FAA AT documents; work with the
operational elements to collect differences lists;
Core Business Target: Process colate, and format differences and send to
publications group for AIP publication.
and Procedures Activity Target 1:
Improve cross ATO processes and procedures and ATC
international harmonization efforts. Establish PDG ICAO tasks. Due March 30, 2010
11/17/09 Page 153 of 153 Fiscal Year 2010 ATO Business Plan