Prescription Renewal Request – Electronic system

Patient

Call pharmacy Go to pharmacy to

requesting prescription pick up
renewal prescription
renewal

Send
Receive
electronic Renewal Inform patient
renewal Fill prescription
renewal request Yes renewal request
request renewal
Pharmacy

request to approved? approved

result
clinic

No

Inform patient renewal

request declined

Need to
Approve or decline
forward to No
renewal request
provider?
Nursing Staff

Yes

Forward
prescription
renewal
request to
provider
Provider

Approve or decline
renewal request or Carayon P, Karsh B-T, Cartmill RS, et al. Prescription Renewal Request - Electronic system. (Prepared by the Center for Quality and
change medication Productivity Improvement, University of Wisconsin - Madison, under Contract No. HHSA 290-2008-10036C). Rockville, MD: Agency for
Healthcare Research and Quality. 2010.