2008 Baltimore Kosher Community Survey - Final Survey Report

2008 Baltimore Area
Kosher Community Survey

Final Report
Date of Release
October 28, 2008
Kosher Community Surveys LLC

www.kosher-community-surveys.com
Table of Contents
Best of Kosher Baltimore.................................. 2

The Kosher Community Survey process is all about
Partners in Customer Feedback....................... 5 providing a good mechanism for kosher consumers
to provide feedback to kosher establishments. The
Complete Survey Results ................................ 6 tradition continues with the results of this year’s
Baltimore survey. The Baltimore community
Kosher Quality Scores ...................................... 20 response for this effort was commendable with 325
participants. Interest in the survey by Baltimore
Baltimore Kosher Directory............................... 22 kosher consumers continues to grow as the
community learns about the survey process.
Restaurants ............................................. 22
Bakeries .................................................. 25 This year marks the launch of the Partners in
Caterers................................................... 26 Customer Feedback program in Baltimore. This
Stores/Butchers....................................... 28 initiative provides kosher establishments an
Other........................................................ 29 additional opportunity to demonstrate their interest in
Kosher Supervision Authorities ............... 31 customer feedback. Check out this year’s
Kosher Blogs & Web Sites ...................... 32 participating establishments on page 5.
End Notes ......................................................... 33

Happy (Kosher) Eating,
© 2008 Kosher Community Surveys LLC Neil Rosenbaum
All rights reserved.
Kosher Community Surveys logo is a trademark
of Kosher Community Surveys LLC.
Overall Winners
Best Kosher Restaurant:
David Chu’s China Bistro
Best Kosher Restaurant Runner-Up:

Accents Grill on the Atrium
* * *
Best Kosher Bakery:
Goldman’s Kosher Bakery
Best of Kosher Baltimore
Best Kosher Bakery Runner-Up:
Dunkin’ Donuts
Pariser’s Bakery
* * *
Best Kosher Store/Butcher:
Wasserman & Lemberger
Best Kosher Store/Butcher Runner-Up:

Shlomo’s Kosher Meat Market
Page 2 of 33
2008 Baltimore Area Kosher Community Survey
Stores/Butchers
Winners
Service Quality Wasserman & Lemberger

Environment Wasserman & Lemberger
Best of Kosher Baltimore (Décor/Appearance/
Cleanliness)
Category Winners
Selection Wasserman & Lemberger
Quality of Fresh & Wasserman & Lemberger
In order to qualify for winning recognition, an establishment Prepared Foods
must have received at least 75 evaluations. For the category Price Wasserman & Lemberger
winners, the top establishments were determined by adding Shlomo’s Kosher Meat Market
together the percentage of customers who ranked the
establishment “good” or “excellent” in each category. For the Runners-up
overall winners, the good and excellent percentages of all the
categories were totaled together. Shlomo’s Kosher Meat Market
Service Quality
Environment Shlomo’s Kosher Meat Market

(Décor/Appearance/
Cleanliness)
Selection Seven Mile Market
Quality of Fresh & Shlomo’s Kosher Meat Market
Prepared Foods
Price Seven Mile Market
Page 3 of 33
Restaurants Bakeries
Winners Winners
Food Quality Accent’s Grill on the Atrium Food Quality Goldman’s Kosher Bakery
Goldberg’s Bagels Service Quality Goldman’s Kosher Bakery
Service Quality David Chu’s Selection Goldman’s Kosher Bakery
Environment David Chu’s Environment Goldman’s Kosher Bakery
(Décor/Appearance/ Amanda’s (Décor/Appearance/
Cleanliness) Cleanliness)
Value David Chu’s Value Dunkin’ Donuts
Runners-up Runners-up
Food Quality David Chu’s Food Quality Goldberg’s

Knish Shop Pariser’s Bakery
Service Quality Milk and Honey Bistro Sion’s Bakery
Environment Subway Service Quality Pariser’s Bakery
(Décor/Appearance/ Eden Cafe Sion’s Bakery
Cleanliness) Selection Dunkin’ Donuts
Value Milk and Honey Bistro Environment Goldberg’s
(Décor/Appearance/ Pariser’s Bakery
Cleanliness)
Value Goldman’s Kosher Bakery
Page 4 of 33
Kosher Community Surveys is pleased to award 2008
Partners in Customer Feedback PICF recognition to the following establishments:
! Gold !
Goldman’s
Kosher Community Surveys started a new initiative
this year, called the Partners in Customer Feedback
Silver
Program (PICF), where kosher establishments can
Goldberg’s New York Bagels
demonstrate their commitment to customer feedback.
Accents Grill
Cocoaccinos
The following text describes the general requirements
Goldman’s
for each of the three levels of recognition:
Bronze
Bronze: Indicates a general interest in obtaining
Subway (Reiserstown)
feedback from customers.
Tov Pizza
Knish Shop
Silver: Posts a flyer for 2 weeks in the establishment
MeLatte
regarding the KCS kosher survey (or equivalent
David Chu’s
activity).
Schmell & Azman
Wasserman & Lemberger
Gold: Includes an individualized announcement about
the KCS kosher survey (e.g., customer e-mail or hard The following establishments did not respond to Kosher Community
copy newsletter/mailed flyer). Surveys LLC about the PICF program: Eden Café. Amanda’s, Shlomo’s
Kosher Meat Market, 7 Mile Market, Caramels, KosherBite/KB Szechuan,
Mama Leah’s, Milk and Honey Bistro, Royal Restaurant, Sion Bakery,
Pariser’s, and Dunkin’ Donuts. We hope to hear from all establishments
next year.
Page 5 of 33
Seven Mile Market
Poor Fair Good V.Good Excellent
Service quality 12% 22% 40% 20% 6%
Environment
17% 29% 31% 16% 6%
(Cleanliness/layout)
Selection of
2% 5% 23% 43% 28%
merchandise
Quality of fresh &

6% 17% 37% 29% 11%
Complete Survey Results: prepared foods
Stores/Butchers Price 12% 25% 32% 25% 6%
Number of respondents for this store: 269
Seven Mile Market’s main attraction, according to customers, is the

broad selection of products and the potential to buy all one’s grocery
needs under one roof. Even so, many customers mentioned that
they still needed to go shopping at other places to complete their
shopping. Some patrons noted improvements in customer service
this year, but still qualified their comments with an indication that
further measures were needed. Major areas in need of improvement
are: (1) cleanliness, (2) eliminating spoiled foods (across a range of
departments), and (3) barring employees’ use of inappropriate
language toward customers.
Page 6 of 33
Shlomo's Kosher Meat Market Wasserman & Lemberger
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Service quality 1% 9% 25% 36% 30% Service quality 2% 5% 14% 37% 42%
Environment Environment
4% 17% 35% 28% 16% 2% 8% 35% 38% 17%
(Cleanliness/layout) (Cleanliness/layout)
Selection of Selection of
1% 10% 32% 32% 25% 1% 3% 6% 43% 47%
merchandise merchandise
Quality of fresh & Quality of fresh &

2% 7% 19% 35% 37% 1% 2% 5% 29% 63%
prepared foods prepared foods
Price 4% 9% 33% 39% 15% Price 5% 14% 29% 43% 9%
Number of respondents for this store: 101 Number of respondents for this store: 177
Customers of Shlomo’s Kosher Meat Market offered positive Wasserman & Lemberger is described by local consumers as having the
comments related to staff and service. The staff is described as best meat in Baltimore. The meat is described as high quality and fresh.
helpful and knowledgeable, and happy to respond to special The deli is also seen as excellent (albeit pricey). Zalman is also singled out
requests. At the same time, service is said to be slow and the store for specific kudos. Employees received mixed written comments – some
customers find the staff to be knowledgeable, helpful, offering good, friendly
is bit disorganized. Patrons also expressed appreciation for the
service, while others indicate less than ideal interactions with staff. Despite
delivery service, and they also recommended the chicken strips as a the quality of the meat, long lines and extended times to pick up food deters
recommended product, particularly because of the good price. One people from shopping here. People can also be frustrated when their
area of improvement is to address customers’ frustration in not being phoned-in orders are not ready at the agreed upon time. Customers would
provided with a menu of available items with prices and not seeing also appreciate a menu listing the full selection of available items and
the items in the display cases. prices. In addition, there are some comments about a lack of sanitary
procedures by the staff.
Page 7 of 33
Food quality 1% 3% 10% 40% 45%

Environment
(cleanliness/ 1% 6% 24% 42% 27%
appearance/décor)
Value 8% 13% 31% 32% 16%
Complete Survey Results: Restaurants Number of respondents for this store: 221
Summary of Comments:
Melatte did not receive enough surveys to have its survey Accents Grill on the Atrium receives positive comments
information listed. regarding the consistent quality of its food. Service is also
generally described as good and responsive. That being said,
some customers suggest that the establishment consider full
wait service. Customers would also appreciate improvements
in the ordering process to make the experience more efficient
(and less frustrating). Most negative comments about Accents
focused on the “Atrium.” That environment is not considered to
be very pleasing; it feels crowded, and there are often
temperature control issues in the winter and summer.
Page 8 of 33
Amanda’s Caramels
Food quality 3% 6% 18% 43% 30% Food quality 9% 16% 29% 35% 12%
(cleanliness/ 1% 3% 9% 33% 54% (cleanliness/ 15% 32% 37% 10% 7%
appearance/décor) appearance/décor)
Value 24% 34% 20% 18% 4% Value 8% 14% 41% 31% 6%
Summary of Comments: Summary of Comments:

Amanda’s, Baltimore’s main white tablecloth establishment, is The written comments for Caramels focus on areas of
compared by customers to the previous restaurant at the same improvement. Customers feel that this establishment is
location, Brasserie. Some express the opinion that the understaffed – service is too slow and people wait a long time,
establishment is better now, while most indicate that quality is even for a single slice of pizza. Staff can get overwhelmed.
about the same. Customers like the menu selection at The décor could use refreshing and the place itself should be
Amanda’s and find the food of good quality. The sushi receives cleaned more effectively, customers say. With regard to the
particularly good comments. The ambiance is seen as food itself, people indicate that the pizza is good quality. At the
satisfactory and clean. At the same time, patrons complain that same time, a number of patrons question the freshness of food
some dishes offer portions that are very small. Service is (i.e., food tasted as if cooked items had been reheated).
described as being in need of improvement, particularly with
respect to speed. Some customers compare Amanda’s to
similar New York establishments and conclude that this
establishment is pricier, but not as good.
Page 9 of 33
Cocoaccinos David Chu's China Bistro
(cleanliness/ 3% 2% 19% 49% 28% (Cleanliness/ 1% 2% 12% 41% 45%
Value 10% 17% 35% 24% 15% Value 2% 7% 19% 39% 34%

Cocoaccinos, the sister restaurant to Accents on the Atrium, is David Chu’s is described as providing the best Chinese food in
one establishment where written comments are more critical the Baltimore area. While most people indicate that the
overall than the numerical scores. Positive comments restaurant consistently provides good food, there are others
mentioned good tasting food and positive experiences with the who describe the food as inconsistent. Some customers feel
attitude of staff. Comments regarding the eating area are that quality decreased this year. David Chu’s employees are
similar to Accents – it is not considered a comfortable area, as described as professional and pleasant. Even so, there are
it can get noisy and crowded as well as very cold. Customers some diners who felt rushed by wait staff. In terms of
request that the establishment consider adding more options environment, patrons find that the dining room can become
to its currently limited menu, extending the time that breakfast tight at peak times. Some consumers request that the
foods are available and adding some additional evening hours. establishment consider some more healthy and vegetarian
Speed of ordering and service needs to be improved as well, items.
customers noted.
Page 10 of 33
Eden Cafe (Park Heights JCC) Eden Cafe (Owings Mills JCC)
Value 3% 9% 31% 38% 19% Value 0% 6% 37% 43% 14%

The Eden Café receives positive comments in a number of There were not a sufficient number of written comments to
areas. Patrons specify the falafel and pizza as good tasting create a summary.
dishes. Customers enjoy the pleasant ambiance of this
restaurant as well as the friendly staff. At the same time,
customers request improvement in the speed of service as
well as an increased selection on the menu.
Page 11 of 33
Goldberg’s Bagels The Knish Shop
Value 3% 10% 35% 32% 20% Value 5% 15% 23% 30% 26%

The restaurant aspect of Goldberg’s Bagels received many The Knish Shop received mixed written comments about the
comments reacting to its new location. People overall liked the establishment’s food quality and employee attitude/service.
new physical space that is roomier than the previous location. Customers remark that prices have gone up this year. Patrons
Even so, the new location itself is not preferred because also observe that the Knish Shop is not very comfortable to eat
parking is difficult. Bagel items on the menu receive high in due to its small size.
marks from customers, and patrons like the breadth of
selection on the menu. The staff is described as non-friendly
and sometimes rude. Customers would like to see an
improved ordering system, which is currently confusing at
times and inefficient. Even with a new location, unfortunately,
patrons still remark that the establishment needs to be cleaned
more often.
Page 12 of 33
KosherBite/KB Szechuan Mama Leah's Gourmet Kosher Pizza
(Cleanliness/ 31% 26% 34% 7% 1% (Cleanliness/ 4% 10% 27% 44% 15%
Value 9% 17% 32% 32% 10% Value 5% 12% 37% 38% 8%

For KosherBite/KB Szechuan, customers notice improvements While people comment about the cost of almost every kosher
since last year’s survey, including food quality. The main establishment, customers noted specific recent price increases
reason to patronize this restaurant is that it can offer good at Mama Leah’s. Some customers describe the pizza as the
value, customers indicate. People recommend the shwarma best in Baltimore, while others find the quality of the pizza
and burgers. The food is fast-food style with many people inconsistent. Many patrons have positive comments about the
describing it as greasy. While some patrons have pleasant owner and appreciate the delivery service. Customers find
interaction with staff, most customers’ written comments service to be a bit slow.
indicate negative experiences. Consumers still describe the
restaurant as dirty in the main dining area and the bathroom.
Patrons have hit-or-miss experience in terms of getting good
food, with lack of freshness being a problem.
Page 13 of 33
Milk and Honey Bistro Royal Restaurant
Value 2% 7% 25% 34% 31% Value 6% 13% 33% 33% 16%

Milk and Honey Bistro’s food generally receives positive Customers of Royal Restaurant emphasize the restaurant’s
written comments. Soups are particularly singled out as very buffet as a key highlight for this restaurant. The buffet is said to
good. That being said, customers offer a number areas for provide a good value. The food itself is described as good by
improvement. Consumers reflect that the establishment’s dark some customers and oily/salty by others. Patrons also find that
decor could use a makeover, and the establishment is said to the atmosphere could use improvement and that service
need more complete cleaning. In addition, the restaurant quality and speed need additional improvement.
needs to find a way to deal with crowds. Patrons request more
variety on the menu. Last, some customers are confused by
the establishment’s hours of operation – it is not always clear
when they will be open or closed.
Page 14 of 33
Subway (Reisterstown Road) Tov Pizza
Value 13% 16% 23% 32% 17% Value 4% 14% 35% 38% 10%

Subway receives very good numerical scores, while written While Tov Pizza has a menu with a variety of foods, customers
comments tend to be negatively oriented. The focus of the of the restaurant focus solely on the pizza in their written
comments is on the value of the food received. Overall, the comments. Many comments describe the pizza as great or
sandwiches are smaller than people expect for the money (i.e., best-in-Baltimore. Falafel also gets good marks. Patrons ask
provide less meat than expected). In addition, people compare that Tov Pizza consider upgrading its physical space with a
Subway to Knish Shop, with the later establishment providing refreshed décor and more cleaning. Service here is seen as
more value for the money. The other set of comments focus on mediocre with staff interaction with customers needing
the staff who are inconsistent in the quality of service, with improvement.
comments observing that employees are slow and
disorganized behind the counter.
Page 15 of 33
Dunkin’ Donuts (Fallstaff or Old Court)
Food quality 4% 4% 19% 40% 34%
Selection 2% 4% 15% 40% 40%
Complete Survey Results: Bakeries Environment

(cleanliness/ 2% 9% 26% 37% 26%
appearance/décor)
Value
(relationship between 1% 4% 16% 41% 38%
Krispy Kreme did not receive enough surveys to have its quality and price)
survey information listed.
Number of respondents for this store: 173
Summary of Comments:
There were not a sufficient number of written comments to
create a summary. Comments that were provided focused on
a nice produce selection and a mixed perception of the quality
of service (employees with negative attitudes).
Page 16 of 33
Goldberg's New York Bagels Goldman's Kosher Bakery
Selection 4% 6% 22% 33% 35% Selection 1% 1% 8% 30% 60%
Value Value
(relationship between 6% 11% 27% 39% 17% (relationship between 4% 3% 17% 46% 30%
quality and price) quality and price)

There were not a sufficient number of written comments to There were not a sufficient number of written comments to
create a summary. Comments that were provided focused on create a summary. Comments that were provided focused on
appreciation of the larger store size, the high quality of the a very good selection of products, good food quality overall
bagels, unfriendliness of some staff, desire for improvement to (especially cookies), and a pleasant shopping environment.
the order system, and difficulty with parking/traffic at the new
location.
Page 17 of 33
Pariser's Bakery Schmell & Azman Uptown Bakery
Value Value

create a summary. Comments that were provided focused on create a summary. Comments that were provided mentioned a
an appreciation of the remodeling, positive comments about freshness issue with the baked goods, the limited product
the owner, the tastiness of the rugelach, and positive selection and the slow service.
comments about the staff.
Page 18 of 33
Seven Mile Market’s Bakery Sion's Bakery
appearance/décor) appearance/ décor)
Value Value

create a summary. create a summary.
Page 19 of 33
Restaurants/Take-Out
Food Service Environment Value

Accents 85 66 69 48
Amanda’s 73 55 87 22
Caramels 47 32 17 37
Cocoaccinos 72 62 77 39
David Chu’s 81 84 86 73
Kosher Quality Scores
Eden Café
60 47 80 57
(Park Heights)
Goldberg’s 84 48 67 52
Note: Kosher Quality Scores are based on adding only the
Knish Shop 80 64 48 56
very good and excellent percentages in each of the rated
categories (e.g., quality of food) for each establishment. KosherBite/KB 26 30 8 42
Highest scores for a category are in bold. See each Mama Leah’s 70 50 59 46
establishment’s full statistics for more information. Milk & Honey 68 70 30 65
Royal 49 44 49 49
Subway 63 63 80 49
Tov Pizza 64 46 22 48
Page 20 of 33
Stores/Butchers Bakeries
Environ- Select- Environ

Service ment Selection Quality Price Food Service ion ment Value
Shlomo’s 66 44 57 72 54 Dunkin’ Donuts 74 63 80 63 79
Seven Mile 26 22 71 40 31 Goldberg’s 78 58 68 70 56
Wasserman & Goldman’s 89 78 90 84 76
79 55 90 92 52
Lemberger Pariser’s 78 75 72 68 64
Schmell &
53 47 34 42 43
Azman
Seven Mile 44 41 26 22 28
Sion’s 79 76 52 60 68
Page 21 of 33
Restaurants

2839 Smith Avenue
Baltimore, MD 21209
410-602-2224
www.accentskosher.com
Supervision: Star-K
Amanda’s
1700 Reisterstown Road
Baltimore, MD 21208
Baltimore Kosher Directory
410-484-0476
www.amandasfinedining.com
Supervision: Star-K
Caramels
Baltimore, MD 21208
410-486-2365
Supervision: Star-K
Page 22 of 33
Cocoaccinos Goldberg's Kosher Bagels
2831 Smith Avenue 1498 Reisterstown Road
Baltimore, MD 21209 Baltimore, MD 21208
410-653-3888 410-415-7001
www.cocoaccinos.com www.goldbergsbagels.com
Supervision: Rabbi Sholom Salfer Supervision: Star-K
David Chu's China Bistro KosherBite/KB Szechuan

7105 Reisterstown Road 6309 Reisterstown Road
410-602-5008 410-358-6349
Supervision: Star-K Supervision: Star-K
EDEN Cafe at Owings Mills JCC Knish Shop, The

3506 Gwynbrook Ave. 508 Reisterstown Rd.
410-602-7888 410-484-5850
EDEN Cafe at Park Heights JCC Supervision: Star-K
5700 Park Heights Avenue
Baltimore, MD 21215 Mama Leah's Gourmet Kosher Pizza
410-602-7888 1852 Reisterstown Road
www.jcc.org/articlenav.php?id=133 Pikesville, MD 21208
Supervision: Star-K 410-653-7600
www.mamaleahspizza.com
Supervision: Star-K
Page 23 of 33
Melatte Kosher Subway of Maryland
1550 Orleans Street 706 Reisterstown Rd.
410-502-2936 www.koshersubs.com
www.melatte.com 410-653-5782
Supervision: Star-K supervises the items, not the Supervision: Star-K
establishment
Tov Pizza
Milk and Honey Bistro Inc. 6313 Reisterstown Road
1777 Reisterstown Road Baltimore, MD 21215
Baltimore, MD 21208 410-358-5238
410-486-4344 www.tovpizza.com
Supervision: Star-K & Rabbinical Council of Greater Supervision: Kof-K
Washington
Royal Restaurant
7002-A Reisterstown Road
Colonial Village Shopping Ctr.
Baltimore, MD 21215
410-484-3544
www.royalkosherrestaurant.com
Supervision: Star-K
Page 24 of 33
Bakeries
Goldman's Kosher Bakery
Dunkin' Donuts (Fallstaff) Fallstaff Shopping Center
7000 Reisterstown Road 6848 Reisterstown Road
410-764-6846 410-358-9625
Supervision: Rabbi Salfer www.GoldmansKosherBakery.com
Supervision: Star-K
Dunkin' Donuts (Old Court)
1508 Reisterstown Road Krispy Kreme - Owings Mills
Baltimore, MD 21208 10021 Reisterstown Road
410-764-6846 Owings Mills, MD 21117
Supervision: Rabbi Salfer 410-356-2655
Supervision: Star-D
Goldberg's Kosher Bagels Notes: Non-Cholov Yisroel
Baltimore, MD 21208 Pariser's Bakery
www.goldbergsbagels.com Baltimore, MD 21215
Supervision: Star-K
Page 25 of 33
Schmell & Azman Uptown Bakery Caterers
7006 Reisterstown Road (most restaurants also provide catering services)
Baltimore, MD 21215
410-484-7343
Supervision: Star-K Catering by Weiss
8 Gwynns Mill Court
Sion's Bakery Owings Mills, MD 21117
302 Reisterstown Road 443-394-8338
Baltimore, MD 21208 800-459-0009
443-548-0370 www.cateringbyweiss.com
Supervision: Star-K Supervision: Star-K & Rabbinical Council of Greater
Washington
Catering by Yaffa, Inc.

4311 Old Milford Mill Road
Baltimore, MD 21208
410-486-3325
www.cateringbyyaffa.com
Supervision: Star-K
Dovid Elgamil Catering

3809 Clarks Lane, Suite 301
Baltimore, MD 21215
410-764-1263
Supervision: Star-K
Page 26 of 33
Ester's Catering Oakleaf Catering Group
6312 Benhurst Road 5805 Oakleaf Avenue
410-358-2306 888-795-5550
Supervision: Star-K Supervision: Star-K & Rabbinical Council of Greater
Washington
Milk and Honey Bistro Inc.
1777 Reisterstown Road Orli Catering
Baltimore, MD 21208 3103 Northbrook Road
410-486-4344 Baltimore, Maryland 21208
Supervision: Star-K & Rabbinical Council of Greater 410-653-5252
Washington Supervision: Rabbinical Council of Greater
Washington
O'Fishel
7000 Rockland Hills Drive Sara's Fine Catering
Baltimore, MD 21209 4860 Boiling Brook Parkway
410-764-3474 Rockville, MD 20852
www.sarasfinecatering.com
Dahan of Washington Supervision: Rabbinical Council of Greater
14670 Southlawn Lane Washington
Rockville, MD 20850
301-294-8445
Supervision: Rabbinical Council Greater Washington
Page 27 of 33
Signature Kosher Catering by Max's Stores/Butchers
2319 University Boulevard West
Wheaton, MD 20902 Shlomo's Kosher Meat Market
www.TheShalomGroup.com Baltimore, MD 21208
Supervision: Rabbinical Council of Greater 410-602-7888
Washington Supervision: Star-K & Rabbinical Council of Greater
Washington
Simchas & Brachas Catering
607 Reisterstown Road Wasserman & Lemberger
Baltimore, MD 21208 7006-D Reisterstown Road
410-602-3358 Baltimore, MD 21215
Supervision: Rabbi Hopfer/Star-K & Rabbinical
Council of Greater Washington
Seven Mile Market

4000 Seven Mile Lane
Baltimore, MD 21208
410-653-2000
www.sevenmilemarket.com
Notes: All packaged products from Bakery, Dairy
Department, Fresh Meat, Fish, Deli, Prepared Foods
under Star-K when stated on sign/label.
Page 28 of 33
Other Edible Arrangements
3524 Brenbrook Dr.
Candy Store Randallstown, MD 21133
7002 Reisterstown Road www.ediblearrangements.com
Baltimore, MD 21215 410-922-7773
410-653-9900 Supervision: Star-K
www.thecandystoreonline.com
Supervision: Star-K Frosty's Shaved Ice LLC
Edible Arrangements Pikesville, MD 21208
231 E. Baltimore Street Supervision: Star-K
Suite 102
Baltimore, MD 21202 FruitWorks
www.ediblearrangements.com 1496 Reisterstown Road
410-545-0515 Pikesville, MD 21208
Supervision: Star-K
Edible Arrangements
York Road Plaza Kosher Sports, Inc.
6352 York Road 333 West Camden Street
www.ediblearrangements.com 1101 Russell St.
410-377-3051 Baltimore, MD 21230
Supervision: Star-K www.koshersportsinc.com
201-658-1812
Page 29 of 33
Platter Palace Scoops & Froots
3112 Parkington Avenue 231 E. Baltimore St.
Baltimore, MD 21215 Ste. 102
410-358-7835 Baltimore, MD 21202
Supervision: Star-K
Rita's Italian Ice
11700 Reisterstown Rd. Simply Desserts, LLC
Reisterstown, MD 21136 10622 Big Woods Court
410-833-9744 Columbia, MD 21044
Supervision: Star-D 443-226-0102
Supervision: Star-K
Rita's Italian Ice
Reisterstown Road Plaza
Baltimore, MD 21215
410-764-RITA (7482)
Supervision: Star-K
Rita's Italian Ice

Valley Village Shopping Center
Owings Mills, MD 21117
410-363-7073
Supervision: Star-K
Page 30 of 33
Kosher Supervision Organizations
Star-K Kosher Certification

122 Slade Avenue
Suite 300
Baltimore, Maryland 21208
410-484-4110
Fax: 410-653-9294
www.star-k.org
star-k@star-k.org
Rabbinical Council of Greater Washington/

Vaad Harabanim of Greater Washington
11161 New Hampshire Ave, Suite 402
Silver Spring, MD 20904
301-593-0336
Fax: 301-593-1115
www.capitolk.org
capitolkdc@verizon.net
Page 31 of 33
Web Sites
Relating to Kosher Food
Presence Blog
presence.baltiblogs.com
A Baltimore-based blog that includes commentary on a wide
variety of issues, including kosher food.
Kosher Community Surveys The Kosher Blog

www.kosher-community-surveys.com www.kosherblog.net
The Kosher Blog is a major compendium of recipes, product
Home of all things about kosher community surveys! and restaurant reviews, industry gossip, and miscellaneous
information about real kosher-living “issues that simply can’t be
found elsewhere” on the Internet.
* * *
Kashrut.com
www.kashrut.com
This site has a variety of kosher-related resources, including
The following web sites are not affiliated with Kosher kosher food alerts, kosher travel, articles about kosher food
Community Surveys LLC, but are listed here because processing.
they might be of interest.
Kashrus Magazine
www.kashrusmagazine.com
A periodical and website containing articles and information on
kashrut issues and standards.
Page 32 of 33
End Notes
Kosher Community Surveys LLC has enjoyed conducting this

year’s kosher community survey. We welcome your
comments/suggestions to improve the survey for next year.
The information reflected in this report is intended to be as

accurate as possible as of the date of this publication;
however, information can change over time. It is
recommended that you call an establishment directly or the
appropriate kosher supervision authority for the most up-to-
date information.
Obtain information about Kosher Community Surveys LLC at

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Page 33 of 33

2008 Baltimore Kosher Community Survey - Final Survey Report

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2008 Baltimore Kosher Community Survey - Final Survey Report

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2008 Baltimore Area

Kosher Community Survey

Kosher Community Surveys LLC

Best of Kosher Baltimore.................................. 2

End Notes ......................................................... 33

Best Kosher Restaurant Runner-Up:

Best Kosher Store/Butcher Runner-Up:

Service Quality Wasserman & Lemberger

Environment Shlomo’s Kosher Meat Market

Food Quality David Chu’s Food Quality Goldberg’s

Poor Fair Good V.Good Excellent

Service quality 12% 22% 40% 20% 6%

Quality of fresh &

Number of respondents for this store: 269

Seven Mile Market’s main attraction, according to customers, is the

Quality of fresh & Quality of fresh &

Price 4% 9% 33% 39% 15% Price 5% 14% 29% 43% 9%

Poor Fair Good V.Good Excellent

Food quality 1% 3% 10% 40% 45%

Service quality 5% 10% 19% 43% 23%

Summary of Comments: Summary of Comments:

Summary of Comments: Summary of Comments:

Value 3% 9% 31% 38% 19% Value 0% 6% 37% 43% 14%

Summary of Comments: Summary of Comments:

Summary of Comments: Summary of Comments:

Summary of Comments: Summary of Comments:

Value 2% 7% 25% 34% 31% Value 6% 13% 33% 33% 16%

Summary of Comments: Summary of Comments:

Summary of Comments: Summary of Comments:

Poor Fair Good V.Good Excellent

Food quality 4% 4% 19% 40% 34%

Service quality 4% 8% 27% 33% 30%

Selection 2% 4% 15% 40% 40%

Complete Survey Results: Bakeries Environment

Food quality 4% 3% 14% 30% 48% Food quality 1% 2% 9% 30% 59%

Selection 4% 6% 22% 33% 35% Selection 1% 1% 8% 30% 60%

Summary of Comments: Summary of Comments:

Selection 3% 6% 20% 37% 35% Selection 9% 18% 39% 19% 15%

Summary of Comments: Summary of Comments:

Summary of Comments: Summary of Comments:

Food Service Environment Value

Environ- Select- Environ

Accents Grill on the Atrium

David Chu's China Bistro KosherBite/KB Szechuan

EDEN Cafe at Owings Mills JCC Knish Shop, The

Catering by Yaffa, Inc.

Dovid Elgamil Catering

Seven Mile Market

Rita's Italian Ice

Star-K Kosher Certification

Rabbinical Council of Greater Washington/

Kosher Community Surveys The Kosher Blog

Kosher Community Surveys LLC has enjoyed conducting this

The information reflected in this report is intended to be as

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© 2008 Kosher Community Surveys LLC

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