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The paradox of quantum black holes


The conflict between the principles of quantum mechanics and those of general relativity reached
crisis proportions with the discovery that black holes have a heat content, or entropy. But efforts
to solve the problem have since led to profound and revolutionary new insights into the quantum
structure of space–time. In this review, I will explain not only the conflict but also the surprising ideas
that can resolve the apparent inconsistencies between the two most fundamental theories of physics.

LEONARD SUSSKIND taken the trouble to analyse the space–time geometry


of a horizon. Nevertheless, they represent a peculiar
is in the department of Physics, Stanford University, Stanford, tension in the two descriptions that explodes into
California 94305-4060, USA. a much more serious confusion when quantum
e-mail: susskind@stanford.edu mechanics is added to the brew.

Paradoxes — apparent inconsistencies between two THE CLASSICAL BLACK HOLE


fundamental principles — provide one of the great
engines that drive new scientific ideas. The story We begin with the classical black-hole solution of
is well known of how the principles of classical Einstein’s field equations that was discovered by
mechanics led to the intolerable infinite heat content Karl Schwarzschild in 1915, for a black hole with mass
of black-body radiation, and how Max Planck and M and zero angular momentum. (Spinning black
Albert Einstein resolved the dilemma with the holes also exist but almost all of the most important
quantum hypothesis. Even better known is how questions are already present in the non-rotating
Einstein turned the paradox of the constant speed Schwarzschild case, so I will assume that black holes,
of light into a fundamental new theory of space and as well as the objects that collapse to form them,
time. Has there been a conceptual paradox of equal have zero total angular momentum.) The solution,
importance to physics in more recent times? I believe expressed as a space–time metric, is given by
there has, and like its predecessors, it is changing the
foundations of physics. ds2 = –(1–2MG/r)/dt2 + (1–2MG/r)–1dr2 + r2d/Ω2.
Black holes have always been paradoxical objects, (1)
even before their quantum behaviour was considered.
For example, from the perspective of an observer who Here, and throughout the rest of the paper, I have set the
remains outside the black hole, any object that falls speed of light to unity; G is the gravitational constant.
towards the horizon takes an infinite time to reach it The horizon of the black hole is at the radial
— in other words, according to all observations done position r = RS, the Schwarzschild radius: RS = 2MG.
from the outside, nothing ever crosses into the interior The precise definition of the horizon is that it
of the black hole. But from the point of view of a freely separates the world into two regions. The exterior of
falling observer, there is no obstruction to crossing the the horizon (r > RS) consists of points from which
horizon. Moreover the crossing happens after a finite light rays can escape to infinity. By contrast, signals
amount of the infalling observer’s (proper) time. originating from r < RS cannot escape. All light-like
Another peculiarity: the observer outside the and time-like trajectories from this region eventually
black hole sees the infalling observer slow down terminate at the black hole singularity, r = 0.
as she asymptotically approaches the horizon. This Although the function (1–2MG/r)–1 appearing
slowdown includes the freely falling observer’s in equation (1) has a singularity at the horizon
clocks as well as her internal metabolism and her (r = 2MG), the geometry is completely smooth. An
brain functions. Does the infalling observer see the infalling observer feels nothing special at r = RS: no
outside observer speed up? Not at all, the infalling large curvature, no large tidal forces, or any other
observer sees nothing out of the ordinary as she signal of the horizon-crossing. The singularity
passes the horizon — at least until she approaches is removable by a change of coordinates. But the
the singularity. point r = 0 is more dangerous. Here, the space–time
These apparent paradoxes of classical curvature and the tidal forces exerted on material
(non-quantum) motion are surprising to the beginner objects become infinite. Thus r = 0 is known as the
but they are well understood by anyone who has black-hole singularity.

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Equation (1) reveals another peculiarity in the
δM = Emin = ħ = ħ .
interior of the horizon: the function (1–2MG/r)–1 RS 2MG
changes sign, implying that behind the horizon the
coordinate t becomes space-like, whereas the radial This corresponds to an increase of entropy
coordinate r becomes time-like. This interchange of approximately equal to a single bit. Thus we can
space-like and time-like means that the singularity write an approximate equation for the entropy S,
is space-like. In other words the singularity is not a
place — the singularity is a time. One approaches dM ~ ħ ,
the singularity, not as one would approach a dS MG
location in space, but as one would approach the
end of the world. which can be integrated to give
One more point about the Schwarzschild
black-hole solution is worth noting. The M2G RS2 .
S~ ~ (2)
Schwarzschild solution is completely static, but ħ ħG
real black holes are formed by dynamical processes
Thus Bekenstein announced a new law of physics:
ONE CONSEQUENCE CAME AS A TOTAL SURPRISE black holes not only have entropy but the entropy is
proportional to the area of the horizon measured in
WHEN HAWKING ANNOUNCED IT: BLACK HOLES Planck units (units in which G = ħ = c = 1).
IN EMPTY SPACE EVAPORATE. Bekenstein was unable to deduce the precise
coefficient in equation (2), but by studying
such as the gravitational collapse of a star. During quantum field theory in the black-hole background,
and shortly after the collapse, the solution may Stephen Hawking4,5 was soon able to derive a precise
oscillate and exhibit waves on the horizon, but the formula, for horizon area A: S = A/4Għ; or in terms
black hole very quickly settles down to the unique, of the mass,
static, Schwarzschild geometry. To be a little more
precise, the final black hole is characterized by S = 4πG M2 . (3)
its mass and angular momentum; otherwise it ħ
is unique. This uniqueness is often described by
saying that black holes ‘have no hair’. They are The fact that the entropy is in some way related to
smooth featureless spherical objects with perfectly the horizon, and not the interior of the black hole
round horizons. can be understood from the fact that (from the
viewpoint of the outside observer) no matter ever
BEKENSTEIN ENTROPY AND HAWKING TEMPERATURE crosses the horizon. Even the matter that originally
formed the black hole is seen from outside as
The first indication that quantum mechanics added eternally approaching, but never quite crossing, the
something new to the black-hole story was the horizon. In retrospect, what is surprising is not so
1972 discovery by Jacob Bekenstein1,2 that black much that the black hole has entropy but that its
holes have a heat content. Bekenstein argued that entropy is not infinite. Notice that in equation (3) the
unless black holes possess entropy, the second law factor of Planck’s constant is in the denominator: the
of thermodynamics can be violated. The argument role of quantum mechanics is to limit the amount of
is simple. Imagine a quantity of hot gas or thermal entropy that a black hole can absorb.
radiation falling into a black hole: considered Entropy was just the start. Hawking soon
from the viewpoint of the external observer, realized a profound consequence of Bekenstein’s
the entropy of the gas disappears, leaving only a conjecture. Entropy means heat, heat means
featureless black hole; thus, the observer sees an temperature, and temperature means thermal
effective decrease of entropy — a violation of the radiation. All objects with non-zero temperature
second law. The only way to rescue the situation is emit black-body radiation and black holes are no
to assume that the black hole has an entropy that exception4,5. Although Hawking’s argument for
increases when it absorbs the energy of the gas. the existence of a finite temperature was based
This fits well with the fact that the observer never on quantum field theory, the point is a textbook
sees the gas fall through the horizon, but it seems thermodynamic fact: entropy and energy are related
to conflict with the absolute uniqueness of the by the first law of thermodynamics, dE = TdS. In
black-hole solution. axiomatic thermodynamics, this is often taken
Bekenstein estimated the entropy of the black hole to be the definition of temperature. Taken with
as follows: consider increasing the entropy of the black equation (3), we find that the Hawking temperature
hole by the minimal amount — a single bit (entropy, of a Schwarzschild black hole of mass M is given by
like information, is measured in bits). This can be
done by throwing a single long-wavelength photon TH = ħ = ħ .
(4)
into the black hole. However, the wavelength cannot 8πMG 4πRS
be arbitrarily long. The horizon is a perfect absorber
for short wavelengths but for wavelengths much The existence of entropy and temperature for a
longer than the Schwarzschild radius, the horizon is a black hole was a major discovery and is bound to
reflector3. It follows that the smallest energy that can govern our future thinking about the foundations of
be absorbed is of order physics. For now, let me explain one consequence that

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came as a total surprise when Hawking announced it: and, if so, what is it? Or, as Hawking believed, is there
black holes in empty space evaporate. All objects with a new kind of intrinsic gravitational entropy that has
finite temperature radiate black-body radiation with nothing to do with microscopic degrees of freedom,
a rate that depends on their area and temperature; but with information loss (Box 1)? Do the usual
the luminosity of a black body is of order AT4. The rules of quantum mechanics and information theory
implication is that the black hole will radiate away hold for a black hole? Or are there new rules when
its mass in the form of black-body radiation until it quantum mechanics meets gravity?
disappears. Because the temperature is inverse to the
mass, as the black hole evaporates its temperature THE PROPERTIES OF HORIZONS
increases until it reaches some enormous value
and the black hole disappears in a final explosion. From the outside, the horizon of a black hole would
(However, for most of its life an ordinary astronomical seem to have significant structure. For example, it
black hole is extremely cold: a solar-mass black hole reflects very-low-frequency radiation, suggesting
has a temperature of about 10−8 degrees). It is worth that it behaves like a conducting surface — the study
noting that the factor of ħ in equation (4) is in the of electrodynamics in a black-hole background
numerator — the temperature is a quantum effect. confirms that this is the case3,6. All electromagnetic
From now on, I will set ħ equal to 1. experiments done from outside the black hole
To understand the essential question raised by would indicate that the horizon has an electrical
Bekenstein’s work, consider a bathtub full of warm surface conductivity of 377 ohms and that electric
water. For the practical purposes of the bather, currents can flow along the horizon and dissipate
the relevant properties of the water are its volume energy. In addition, the horizon has viscosity3. If
and temperature. These variables could be said to a gravitating object flies past a black hole it will
describe the macroscopic or thermodynamic state of perturb the horizon and create surface waves. These
the system. But there is much more to the detailed surface waves dissipate their energy exactly as if
microscopic description. Classically, the microstate the horizon were the surface of a viscous fluid. The
consists of the location and velocity of every atom. fact that the black hole has an entropy proportional
The quantum state, which is more relevant for our to the horizon area, suggests that the excitation of
purposes, is described in terms of an enormously microscopic degrees of freedom is responsible for
dense but discrete collection of energy eigenstates. the dissipative properties of the horizon.
How much detailed information are we ignoring The horizon also has a very high temperature. The
when we specify only the macroscopic state of the tub very small Hawking temperature of a large black hole
of water? The answer is the entropy. is the temperature of the black hole seen from very
Is there a quantum microstructure to the horizon far away. But in a gravitational field, the local proper
of a black hole that went unnoticed because the usual temperature T(x) — the actual physical temperature
classical description of gravity is too coarse-grained, recorded by a standard thermometer — is not

Box 1: Entropy and information


Entropy is closely related to the concept of The detailed evolution equations of quantum
information. Entropy, S, is a measure of the mechanics require information to be conserved:
information that, in principle, would be available if the evolution of an isolated system always takes
one knew the microscopic state of a system (whether pure states into pure states. But if one looks only
bathtub or black hole), but which, in practice, is at a subsystem, then typically information can be
unavailable because our description is too coarse. lost. The mechanism is quantum entanglement.
The existence of a finite entropy for a Whenever two systems become entangled, the
macroscopic system implies the existence of some entropy of either system increases. One can also
kind of discrete microscopic degrees of freedom say that the amount of information contained in
underlying the thermodynamic properties of the a subsystem decreases. However a basic theorem
system. It also gives an estimate of the number of of quantum mechanics limits the amount of
such degrees of freedom, but, in itself, it doesn’t tell information a subsystem can lose by entanglement.
us what those degrees of freedom are. The most For a system consisting of two subsystems, A and B,
direct information that the entropy provides is the entanglement entropies are the same.
an estimate of the density of states — that is, the To see how this fact limits loss of
number of discrete energy levels per unit energy. information56, suppose that A is a finite system
The level density is of order eS. with a maximum possible entropy. Even if B
Entropy and information, I, are often defined is a much larger system, the maximum loss of
to be the negative of one another: I = −S. A better information that B can suffer is the maximum
definition might have been that information is entropy of A. This, of course, is true if the
the difference between the maximum possible conventional principles of quantum mechanics
entropy of a system (the entropy when nothing at are not violated by new phenomena. In fact it was
all is known) and the actual entropy: I = Smax − S. precisely this principle that was questioned by
The trouble is that for most ordinary systems the Hawking when he formulated what has come to be
maximum entropy is infinite. known as the ‘information paradox’57.

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constant in space. It is related to a constant ‘coordinate naturally tends to evaporate, so to keep it from
temperature’, Tc, by T(x) = Tc/√g00, where g00 is disappearing, we continuously feed it energy, at
the time–time component of the metric. Near just the rate that it evaporates, in the form of a laser
the horizon, where g00 tends to zero, the proper beam of coherent radiation. The laser beam could be
temperature diverges. It is easy to see that in the modulated to carry information, say in the form of
near-horizon-region the proper temperature varies Morse code. The information goes in, but according
like the inverse proper distance from the horizon7: to Hawking, only absolutely featureless thermal
radiation comes out. With time, more and more
T ~ 1/2πρ . (5) information is lost to the black hole and the entropy
(carried by the Hawking radiation) of the outside
All of this — the existence of dissipative properties, world indefinitely increases. But the information
entropy and temperature — suggest the existence of a lost by entanglement with the black hole may be no
microscopic set of degrees of freedom, distributed over bigger than the entropy of the black hole, and this
the horizon, that can absorb and emit information like remains constant. The black hole cannot absorb
any other complex system. But it is not that simple. infinite quantities of information. It can only be
To understand why the properties of horizons entangled with the outside world (the Hawking
lead to contentious issues, one has only to consider radiation) to a limited degree. The Hawking
the situation from the viewpoint of the freely falling radiation must carry off all but a finite amount of
the information that falls in. The information may
be scrambled but not lost — at least, that is what the
HAWKING’S CONCLUSION WAS THAT INFORMATION basic principles of quantum mechanics would say.
IS IRRETRIEVABLY LOST. In summary, the equivalence principle seems
to imply that information carried by an infalling
observer. According to the equivalence principle, observer passes the horizon and can’t escape without
the only effects felt by an observer in free fall are violating causality. On the other hand, the principles
due to tidal forces — the distorting forces caused by of quantum mechanics (as applied to an external
variations of the gravitational field. In the general observer) demand that information not be lost, it
theory of relativity, tidal forces are measured by the must be emitted in the evaporation products. These
components of the curvature tensor. These, of course, are the horns of the dilemma that theorists have
are frame-dependent, but in the frame of a typical wrestled with for more than two decades8–10.
falling observer the curvature components at the
horizon are of order THE QUANTUM SOLUTION
1 1 . Today, there is some consensus that black holes do
R~ ~
(MG)2 RS2 not violate the operational principles of conventional
quantum mechanics. By this I mean that the
Thus, for a very large black hole, the equivalence formation and evaporation of a black hole can be
principle says that a falling observer will detect described by the same kind of unitary time evolution
nothing but empty space at the horizon. In that describes conventional systems11. It is also
particular, she will encounter no high temperatures, thought that black holes, having finite entropy, also
electrical conductors or viscous fluids, and no have a finite capacity to absorb information: if one
collection of microscopic degrees of freedom like continues to feed a black hole, either it must grow or
those of the atoms in a tub full of warm water. give back the absorbed information in the evaporation
This is the reason that Hawking and other products. But radical new ideas about causality and
relativists were driven to the conclusion that the the structure of space–time were required to reconcile
entropy of a black hole must be something completely this view with the equivalence principle.
There was an early hint that this reconciliation
would involve unknown physics at energies far
THE INFORMATION MAY BE SCRAMBLED BUT beyond the Planck scale. The point was repeatedly
NOT LOST — AT LEAST, THAT IS WHAT THE emphasized by ‘t Hooft but largely ignored10–15.
Imagine following a particle as it falls towards the
BASIC PRINCIPLES OF QUANTUM MECHANICS horizon. In the frame of a stationary observer outside
WOULD SAY. the black hole, the momentum of the falling particle
increases as it falls. An elementary calculation shows
new that has no explanation in an underlying that the radial momentum increases like
microstructure. Moreover, the non-existence of
such degrees of freedom means that there is nothing p = p0et/4MG .
to absorb and re-emit the information that may
fall to the horizon. Hawking’s conclusion was that On the other hand, the time that it takes for the black
information is irretrievably lost. hole to radiate a significant fraction of its energy is of
The problem with this view is that it violates order M3G2, at which time the infalling particle has a
2
the laws of entropy and information from the stupendous amount of momentum p ~ ecM G, with c
viewpoint of an observer outside the black hole. being a constant of order unity. In other words, some
Imagine that we have a black hole in the laboratory, of the outgoing photons have encountered an ingoing
whose environment we can control. The black hole particle carrying exponentially high energy, way above

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the Planck scale. But, traditionally, relativists have
approached the problems of Hawking radiation using
conventional (free) quantum field theory. Evidently,
the paradox of black holes and information could
not be addressed until one had a serious theory of
‘transplanckian’ physics.
In fact, four new ideas, all of them related,
have been fitted together to give us a fairly clear
outline of the solution to the paradox of quantum
black holes. They are: black-hole complementarity,
the holographic principle, the ultraviolet–infrared
connection and — the topic with which I’ll
begin — the counting of black-hole microstates.

COUNTING MICROSTATES OF BLACK HOLES

NASA/NRAO/ESA
Let’s start with the problem that Bekenstein’s entropy
originally raised: are there microscopic degrees of
freedom that can account for the entropy of black
holes? If so what are they, and how do we count
them? An idea that has proved fruitful is that black
holes are the natural extrapolation of the spectrum of
elementary particles to extremely high mass10. This NGC 4696, an elliptical galaxy in the Centaurus cluster, whose bright core is likely to
idea was first expressed by ‘t Hooft who speculated conceal a black hole.
that the sparse energy spectrum of ordinary
elementary particles will become increasingly dense
as the energy is increased. As the Planck energy is
exceeded, the spectrum becomes so dense that it can eigenvalues and the density of states can be exactly
best be studied statistically and thermodynamically. computed. One finds from such calculations17–19 that
This is where string theory made its appearance in the level density grows exponentially with mass, from
black-hole physics. which it follows that the entropy of a highly excited
Even before Bekenstein’s entropy conjecture, string is proportional to its mass. The constant of
string theory was being studied as a possible quantum proportionality depends on the details of the setup
theory of gravity that contained a dense spectrum (for example, the compactification scheme of extra
of excited particle states. Indeed, the spectrum of dimensions, and so on). Without getting into the
these excited particles is so rich that it was common technical details, the result can be simply understood.
to study it by the methods of statistical mechanics The typical highly excited string is a random-walking
and thermodynamics16–19. Nevertheless, it took about tangle that is best described statistically, and a simple
twenty years to make the connection between the way to do so is to picture the string as living on a
statistical properties of strings and black holes20. lattice with spacing ls. In this approximation, the
Several versions of string theory exist — bosonic string is composed of a series of connected lattice
string theory, two type-I string theories, two links. In all versions of string theory, the mass per
type-II theories and heterotic theory, among the unit length is a fixed constant of order 1/ls. Thus if the
possibilities. In all of these versions, gravitating mass of the string is M, it can be pictured as being
matter is described by general relativity. As a composed of Mls links.
consequence, string theories all contain black Next, consider the entropy of the string. As the
holes. If the theory is consistent it must contain string random-walks through the lattice, at each site
an explanation of microstates that make up the a number of possibilities exist: the string can proceed
Bekenstein entropy. Furthermore, as the entropy straight ahead; it can backtrack over the previous
formula of equation (3) is universal, all of the various link; or it can turn in any of a few ways. It is evident
string theories must give the same answer.
Let’s consider a highly excited string in its rest
frame. A given string-theory setup (I will assume
RADICAL NEW IDEAS ABOUT CAUSALITY AND THE
four space–time dimensions but the principles are STRUCTURE OF SPACE–TIME WERE REQUIRED.
easily extendible to other number of dimensions) is
characterized by a number of constants, but, for our that the number of states of the random string will be
purposes, only two are important: one dimensionless exponential in the number of links. Thus it follows
string coupling constant g and a length scale ls, that the entropy will be proportional to the number
called the string scale. The string scale is the basic of links:
dimensional length scale in the theory and all other
scales derive from it. For example, the Planck length lP, S = cMls , (6)
or equivalently the gravitational constant G, is related
to these by G ≡ lP2 = g2ls2. where c is a numerical constant that depends on
The quantization of free strings (here ‘free’ means the detailed string-theory setup. As in the case of
g = 0) is an exact science. The energy eigenstates, black holes, if a string has both energy (mass) and

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entropy, it also has a temperature which, according As a consequence, the entropy of the ensemble is
to thermodynamics, is given by unchanged. Thus, one can sometimes compute the
entropy of a complicated, strongly coupled system by
dM 1 . varying a control parameter until the system evolves
T= = (7)
dS c into something more tractable. The second fact is
specific to string theory: the coupling constant g is
In fact, these two equations are asymptotic really the value of a dynamical field (the dilaton field)
formulas that apply in the limit of long strings and can be varied. This means that g can be used as a
— the large-mass limit. Equation (7) tells us that control parameter.
a highly excited string asymptotically approaches These two facts allow us to pursue the following
a particular temperature, T → 1/c, called the strategy20–23. Begin with a black hole of mass M0
Hagedorn temperature16. in a string-theory setup with coupling constant g0.
So far, we see that highly excited strings and black Our goal is to compute the entropy S(M0, g0) and
holes share a thermal description, but little else. In compare it with the Bekenstein entropy. To do that,
particular, we see no sign that the entropy grows we allow the control parameter g to slowly decrease.
quadratically with M, as in equation (3); instead it By the time g reaches zero, the system must have
grows more modestly. The problem is that we have evolved into an object that exists in free string
not taken into account the effects of gravity on the theory — in other words, it must evolve into a free,
string. Equation (7) was derived only in the limit highly excited string. Although the direct counting
g = 0 (or G = 0), which means the limit in which of the quantum states of a black hole is an obscure
gravity has been switched off. But the effects of problem, we have reduced it to the counting of free-
gravity on a massive system depend on the mass as string quantum states and we can use equation (6).
well as on G. No matter how small the gravitational The only problem with the strategy is that, during
coupling, a sufficiently excited string will be modified the adiabatic evolution, energy, unlike entropy, is
by its own self-gravity. In particular one expects the not conserved. Thus, at the end of the evolution, the
negative gravitational potential energy to lower the mass of the black hole will have changed. Unless we
mass of any given state. This effect obviously must can track that change, we will not know what mass to
modify equation (6). Fortunately, it does so in a way use in equation (6).
that can be computed. In string theory, there are different kinds of black
There are two facts that underlie all string- holes, characterized by charge quantum numbers,
theoretic calculations of black-hole entropy. The dimensionality of space, angular momentum, and
first is a very basic principle of quantum mechanics compactification details. I will take the reader
called the adiabatic theorem. The adiabatic theorem through the case of the Schwarzschild black hole in
applies to any finite-volume system when a control 3+1 dimensions. We begin with equation (3) written
parameter is slowly adiabatically varied. What it says in the form
is that the number of quantum states in an ensemble
is unchanged as the control parameter is varied. S = 4πg2ls2M 2,

Box 2: Supersymmetry
Supersymmetry describes a physical symmetry not supersymmetric. Only very special objects,
that may exist between two classes of particle, called BPS (Bogomol’nyi–Prasad–Sommerfeld)
bosons and fermions: each boson has a configurations, are supersymmetric.
fermionic superpartner, and each fermion a Supersymmetry provides enormous
bosonic superpartner. A point that should mathematical power, but mostly when it is applied to
be emphasized is that although the results supersymmetric configurations in supersymmetric
discussed in this review are rigorous exact backgrounds. In the context of black holes, this is
consequences of string theory, they apply only rather limiting. Any theory that contains Einstein
to idealized supersymmetric theories. More than gravity, whether supersymmetric or not, will have
that, the precise tests apply to supersymmetric Schwarzschild black holes. But Schwarzschild black
configurations in supersymmetric theories. holes are not supersymmetric configurations, even
Consider the more familiar case of ordinary in supersymmetric theories. For this reason, an
rotation symmetry. Experience has taught us exact counting of the microstates of Schwarzschild
that the laws of physics are rotationally invariant. black holes (computing the numerical coefficient
But individual configurations may or may not in the area law) has not yet been possible in string
be rotationally symmetric. For example, in theory. But fortunately, there is a special subclass
the realm of atomic physics, only atoms with of black holes, so-called extremal BPS black holes,
vanishing angular momentum are rotationally that preserve a degree of supersymmetry such that
symmetric. In the same way, a string-theory setup exact counting of their microstates is possible.
may lead to supersymmetric laws (one would Although the supersymmetric mathematical aspects
say that the background is supersymmetric) but are downplayed in the main text, the rigour of the
individual objects in that theory are typically conclusions is wholly dependent on supersymmetry.

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where we have replaced the gravitational constant with N degenerate eigenvectors, then the ground state
by string theory parameters (G ≡ g2ls2). What this entropy is logN.
equation tells us, is that the adiabatic trajectories in Let’s apply the adiabatic argument to such black
the (M, g) plane are given by hyperbolas: holes. What we need to know is how the mass of
the extremal system varies as we allow the control
Mg = constant = M0 g0 . (8)
EXTRAPOLATE THE BLACK HOLE TO ZERO
As g is decreased, gravity will become unimportant
at some point and the system will make a
COUPLING CONSTANT, THE SYSTEM EVOLVES TO A
transition to a weakly coupled string. The value of COLLECTION OF FREE OPEN STRINGS ATTACHED
g at which this happens corresponds to the point TO D-BRANES...
at which the Schwarzschild radius becomes about
equal to the string scale ls. Thus the transition point parameter g to tend to zero — we are in luck, the
lies on the curve mass doesn’t vary at all. For a neutral black hole, the
negative gravitational energy of the system obviously
2MG = ls , decreases (in magnitude) as the gravitational
coupling decreases. But, in the extremal case, a
or miracle happens: the negative gravitational energy is
exactly opposite to the positive electrostatic energy
2Mg2ls = 1 . (9) and the mass is completely independent of the
coupling constant. Thus, the mass doesn’t vary as we
The strategy is straightforward: starting at the point go through the problematic transition from black
(M0, g0), follow the curve defined by equation (8), hole to free string. The black-hole entropy should be
until it intersects equation (9). At that point, the easy to calculate.
black hole has evolved to a weakly coupled string The first attempt to compute the entropy of an
whose entropy can be read off, using equation (6): extremal black hole by counting string states was
made by Ashoke Sen27–29. Comparing the degeneracy
S = 2cM02G0 . of ground states he computed with the Bekenstein
entropy was somewhat problematic, because the
Apart from the numerical constant, this agrees with classical horizon area vanishes. As Sen realized at the
the Bekenstein entropy of equation (3). time, string-theory corrections to general relativity
The method is subject to some numerical correct this result and yield a non-vanishing area
uncertainty because tracking the system through but he was only able to estimate these corrections.
the difficult region where it is making the transition However, the estimated entropy agreed, to within
from black hole to string is not exact. But the a numerical factor, with the string-theory state-
procedure does reproduce the central fact of black- counting. The goal of precisely computing the
hole physics: the entropy is equal to a numerical numerical coefficient had yet to be achieved. The
constant times the horizon area measured in problem was that no one knew how to build an
Planck units. The same arguments have been extremal black hole with a non-zero classical area
successfully applied to a wide variety of charged using the theoretical tools then available.
and neutral black holes in all dimensions22,24–26, and The discovery of the relevance of ‘D-branes’ to
in each case the counting of microstates of strings string theory, by Joseph Polchinski30, was the key
agrees with the Bekenstein–Hawking value up to a to extremal black holes with macroscopic area. The
numerical constant. mathematical rules of string theory don’t allow
Supersymmetric string theory, however, has strings to just end in empty space. D-branes are
provided black holes whose thermal behaviour objects — they can be points, lines, surfaces and,
is completely computable, thanks to the special in higher dimensions, hypersurfaces — that allow
simplifications of supersymmetry (Box 2). These strings to terminate. Mathematical consistency of
are the extremal charged black holes that have the the theory requires the endpoints of strings to be all
minimum possible mass for a given gauge charge. attached to D-branes. The first exact calculation of
Gauge charges, such as electric and magnetic
(monopole) charge, cannot disappear. Gauge
invariance requires them to be exactly conserved. It …AGREEMENT WITH THE BEKENSTEIN–HAWKING
follows that a charged black hole cannot completely EXPRESSION WAS THE RESULT, A DRAMATIC
evaporate. For every non-zero value of the charge,
there is a minimum ground-state mass, proportional CULMINATION OF THE ATTEMPTS TO EXPLAIN
to the charge, at which the Hawking temperature BLACK-HOLE ENTROPY BY COUNTING THE
vanishes. Such black holes are called extremal. What
is most interesting is that although their temperature
MICROSTATES OF STRINGS.
is zero, their horizon area is not. In other words,
they have non-zero ground-state entropy, which both the area and statistical entropy of a black hole,
is unusual. Most conventional quantum systems built out of strings and D-branes, was carried out by
have unique ground states. But there is no law of Andrew Strominger and Cumrun Vafa31. Once again
quantum mechanics that says a ground state cannot the method was the same — extrapolate the black hole
be degenerate. If the ground state is degenerate, say to zero coupling constant. Then, in this free-string

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limit, the system evolves to a collection of free, open the complementary descriptions of the wave and
strings attached to D-branes, for which Strominger particle aspects of light. Depending on the precise
and Vafa were able to compute the degeneracy of experimental setup, and the precise question being
the ground state. They were also able to solve the asked, a wave description or a particle description
gravitational field equations for a black hole with the may be more appropriate. Another famous example
same quantum numbers, and compute the area of the is the complementarity between position and
horizon. Agreement with the Bekenstein–Hawking momentum: classically, a particle has both a position
expression was the result, a dramatic culmination and a momentum, but quantum mechanically it has a
of the attempts to explain black-hole entropy by position or a momentum.
counting the microstates of strings. Since then many Beginning with Werner Heisenberg, physicists
papers have generalized the result to a diverse class of have tried to cook up gedanken experiments
black objects in string theory — including refs 32–38. designed to simultaneously determine position and
More recently, Atish Dabholkar, Sen, and others have momentum. But they always fail. The uncertainty
developed the technology to compute the precise principle is internally consistent: the experiment
coefficient that Sen had estimated. Once again it will always disturb the system in just the right
exactly agrees with expectations39–40. way to prevent a measurement that violates the
It is worth noting that the string description of uncertainty principle. However, under normal
the black-hole microstates has been confirmed in circumstances, quantum mechanics operates only
another way. The detailed properties of the Hawking at the microscopic level and one doesn’t expect
radiation from an almost extremal black hole as it such limitations to be reflected at macroscopic or
decays towards extremality have been compared with astronomical scales. Nevertheless, the resolution of
the radiation from systems of strings41–45. The decay the black-hole paradox rests on a form of quantum
rates for emission are computed by two methods. complementarity, one that can operate on very
The first is the study of conventional quantum field large scales. What it says is that the two apparently
theory in a black-hole background. In the second conflicting descriptions are complementary.
method no mention is made of black holes — the Depending on the experiment, the more appropriate
emission is computed by standard string-theory description may be the external observer’s, or the
amplitudes. Remarkably, the results are again in freely falling observer’s.
precise agreement. To establish the consistency of this hypothesis,
it must be subjected to the same kind of test that
BLACK-HOLE COMPLEMENTARITY Heisenberg applied to the uncertainty principle.
Heisenberg imagined observing an electron under
The paradoxes of black-hole physics become clearest an optical microscope, and measuring its position
when we focus on a very large black hole with a at two neighbouring times, so that both the position
radius so enormous that the entire Solar System and velocity would be observable — classically.
could fall through the horizon and not reach the But what he found was that the particle nature of
singularity for many generations. According to light invariably frustrated the attempt. Roughly
the equivalence principle, the observer and the speaking, the photons in Heisenberg’s microscope
rest of her world pass the horizon smoothly and were subject to their own uncertainty principle. To
safely, and only begin to experience significant tidal locate the electron sharply, light of short wavelength
forces many years later. On the other hand, from would be required, meaning that, to locate the
the outside, the falling observer is seen to fall into electron precisely, it would have to be struck by a
a region of increasing temperature where quantum photon of large momentum. The kick would ruin the
mechanics requires that her bits be thermalized, and determination of the electron’s original momentum.
eventually re-emitted among the black body photons Black-hole complementarity exhibits exactly the
and gravitons of the Hawking radiation. same kind of internal consistency46, as the following
The discrepancy between the two descriptions example shows, which involves the fate of a proton
is not a subtle microscopic difference. In both falling into a large black hole. The proton belongs to
stories, the infalling observer is eventually a class of particles called ‘baryons’, and its ‘baryon
number’ is 1 (the antiproton has baryon number −1).
THE RESOLUTION OF THE BLACK-HOLE In all modern theories, conservation of baryon
number is, at best, an approximation. If nothing
PARADOX RESTS ON A FORM OF QUANTUM else, it is guaranteed that the evaporation of a black
COMPLEMENTARITY. hole will violate baryon conservation. Generally it
is expected that in high-energy collisions, or at high
destroyed, but there is a disagreement of temperature, baryon number will be violated well
astronomical proportions about where and when below the Planck energy or temperature.
this event takes place. It was almost universally Let us follow the progress of the proton as it
assumed that one or the other must be wrong, approaches the horizon. According to the observer
but, over the last decade, impressive evidence has who is falling with the proton, it is not subjected to
accumulated that both stories are correct: they are, anything more violent than the weak tidal forces at
in a sense, quantum mechanically complementary the horizon. If the black hole is much bigger than
descriptions of the same thing. the proton, these effects are completely negligible
Complementarity is, of course, not a new and the proton will remain intact until it approaches
thing in quantum physics. Niels Bohr emphasized the singularity much later, far from the horizon. On

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the other hand, the external observer says that the
proton encounters microscopic degrees of freedom,
heated to enormous temperatures, as it approaches
the horizon. The local temperature increases
inversely with distance to the horizon, so at some
point, while the proton is still outside the horizon,
it will be subjected to high enough temperature to
cause it to decay.
Now let’s try to derive a contradiction. For
example, the observer falling with the proton could
attempt to send a message to the outside, reporting
that the proton survived the horizon crossing.
This experiment could be repeated over and over
by the distant observer who would be forced to
conclude that protons do not decay even though
they encounter ultra-energetic degrees of freedom.
If this experiment were possible it would disprove
black-hole complementarity. But the experiment is
obviously not possible: causality prevents any signal
originating from behind the horizon to get to the
outside. That was easy.

A. FABIAN ET AL./CXC/NASA
But the experiment can be modified so that
the infalling observer monitors the proton and
sends the message just before it crosses the horizon.
Classically this experiment is quite feasible, but, just
as in Heisenberg’s experiment, the particle nature of
light (or other signal carriers) will defeat the attempt.
To see why, assume that the threshold temperature
for inducing baryon violation is Tb. From equation The core of the Perseus cluster. The blue–green wisps near the centre could be the remains
(5), the proton encounters this temperature when its of a small galaxy, falling into a supermassive black hole at the cluster core.
proper distance from the horizon is ρb, given by
1 .
ρb =
2πTb clear that conventional, local, four-dimensional
quantum field theory has far too many degrees of
Once the proton gets this close to the horizon, there freedom to describe a system that includes gravity.
is very little time to interact with it and send out the This was more or less clear from the uncontrollable
message. From when the proton is at distance ρb until ultraviolet divergences that plagued early attempts to
it crosses the horizon the proper time is of order quantize Einstein’s equations. The thought occurred
to many people that a cutoff at the Planck length
δτ ~ ρb = 1 . would fix the problems. In other words, the right
(10)
2πTb theory should not have a continuum of degrees of
freedom but more likely, one degree of freedom
Thus the falling observer has a very short time in per Planck volume of space. The idea was to divide
which to detect the relevant bit of information (proton space into discrete ‘voxels’ (volume-pixels, the
or no proton) and send out the signal. Classically, three-dimensional analogue of pixels). But, as we
an arbitrary amount of information can be carried will see, this is still a tremendous overestimate of the
by a signal of arbitrarily small energy. But quantum number of degrees of freedom, the correct number
mechanically, information must be carried by discrete for a gravitating system is vastly fewer than one per
quanta. At least one quantum must be involved and Planck volume.
its emission must take place during the time interval To see why this is so, let us consider the concept
specified by equation (10). It follows that the proton of the maximum entropy of a system. The entropy of
must interact with a quantum carrying energy at least a system is maximum when nothing at all is known
of order Tb — that is, a sufficiently energetic quantum about the system. In that case, the number of possible
to cause the proton to decay. Thus the experiment quantum states that the system can occupy is the
cannot be done without disturbing the very quantity dimensionality of the Hilbert space of states — call
we are trying to measure. The situation is very it N. The maximum entropy is the logarithm of this
reminiscent of Heisenberg’s difficulty in measuring number: Smax = logN.
velocity and position46. As a simple illustrative example that might serve
as a model for a voxelated quantum field theory,
THE HOLOGRAPHIC PRINCIPLE consider a spatial lattice of binary degrees of freedom.
For example, each cell of a cubic lattice might have
The earliest attempts to quantize gravity were based a fermion degree of freedom that can either be
on conventional quantum field theory. However, occupied or unoccupied. The number of cells of the
over the last decade it has become abundantly lattice is given by V/V0, where V is the volume of

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the system and V0 is the volume of a single cell. The be less than that of a black hole that would fill the
dimensionality of the space of states is region, otherwise it would overflow the region.
Now imagine a spherical shell of matter collapsing
N = 2V/V0 , around the system with just enough mass to turn
it into a black hole with radius R. This process is
and the maximum entropy is always possible and the result will be a black hole of
entropy given by
Smax = V log 2 .
V0 4πR2 .
Sf = A =
4G 4G
In this latter equation, we see two general features of
maximum entropy. The first, which is very general, If the final entropy Sf is less than the initial
is that it is proportional to the number of discrete entropy S0, we will have violated the second law of
degrees of freedom required to describe the system. thermodynamics. Thus we may conclude that the
This is deeply built into the definition of entropy, and initial entropy must have been less than A/4G. In
is fundamental to its connection with information. other words the maximum entropy that a region
The second feature is also very general but only in of space can contain is given by the so-called
theories without gravity: the maximum entropy holographic bound15,47,
is proportional to the volume of the system under
consideration. This is the case for any quantum field A
Smax ≤ .
theory in which an ultraviolet regulator limits the 4G
degrees of freedom in an approximately local way.
Nevertheless, it is a gross overestimate when gravity The maximum entropy, and therefore the maximum
is present. number of degrees of freedom of a region of space
What is the maximum entropy that can be is not proportional to its volume, but rather to
stuffed into a spherical region of space? Suppose its area (in Planck units). Thus, the number of
the region initially contains matter with total degrees of freedom per Planck volume decreases
entropy S0. The mass of the system obviously must like 1/R for large R. Evidently, the reduction in the
number of degrees of freedom required to describe
a gravitational system is radically greater than an
ordinary cutoff would suggest.
The implication of the holographic bound is
far-reaching and counter-intuitive. It suggests
that all phenomena in a given region of space
can be completely described by a theory that in
some sense lives on the boundary of that region.
Moreover, the boundary theory has no more
than one degree of freedom per Planck area.
To say it succinctly, a world with gravity is a
pixelated world, not a voxelated world. This most
unintuitive conclusion is known as the holographic
principle. As strange as it seems, and although
some authors still find it difficult to accept, it has
received support from the rigorous mathematics of
supersymmetric string theory.

CONFIRMATION BY STRING THEORY

The strongest confirmation of the complementarity


idea and the holographic principle was through
the remarkable correspondence, discovered by
Juan Maldacena in 1998, between supersymmetric
quantum field theory and quantum gravity in
anti de Sitter space48. The connection with the
holographic principle was made explicit by Edward
F. YUSEF-ZADEH ET AL./VLA/NRAO

Witten and myself49,50.


Anti de Sitter space (AdS) is the vacuum solution
of Einstein’s equations with a negative value of the
cosmological constant. Such spaces, in various
dimensions, can be found among the solutions of
string theory with appropriate compactifications. The
metric of D-dimensional AdS is given by

R2
The centre of the Milky Way, in radio waves. The bright region, known as Sagittarius A*,
probably surrounds a black hole at the galactic core.
ds2 =
(1−r2)2
[
(1+r2)dt2 − 4dr2 − 4r2dΩ2 ],
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where R is the overall scale of the geometry and horizon. Complementarity suggests that information
dΩ2 is the metric of a (D−2)-sphere. The radial may be scrambled but not lost. The question can be
coordinate r runs from 0 to 1. The surface r = 1 is the translated into properties of response functions in the
boundary of AdS. Basically, AdS can be thought of black-hole background54.
as the space inside a spherical cavity with reflecting Consider a response function, in the black-hole
walls. Strictly speaking, the spatial geometry is background, of the form R(t − t´) = <φ(t´)φ(t)>,
infinite (as the r,r component of the metric diverges where φ(t´) and φ(t) are bulk fields evaluated outside
at the boundary). However, it is easy to see that light the horizon (near the boundary) at two times. Such a
rays from r = 0 will reflect off the boundary and correlation function can be computed using quantum
return to the origin after a finite time. Moreover the field theory in the classical black-hole background
spectrum of harmonics in AdS is discrete, just as if and the result is that it exponentially decays as
AdS were a finite cavity of radius ~ R. (t − t´) → ∞. The conventional interpretation of this
According to Maldacena, string theory in a result is that the information contained in the initial
background AdS is exactly equivalent to a quantum perturbation is quickly lost behind the horizon.
field theory that lives on the boundary of the space However, exponential decay is not the result
at r = 1. In other words, the theory in the bulk expected in the boundary quantum field theory.
(r < 1), containing gravitational degrees of freedom, The discrete spectrum in the finite cavity implies a
gauge fields and scalar fields, is equivalent to a different behaviour. Typically the correlation function
supersymmetric quantum field theory that lives
on the boundary of the space. The most famous THE REAL POINT IS THAT THE BOUNDARY
example involves taking five of the dimensions of
ten-dimensional string theory and compactifying QUANTUM FIELD THEORY IS UNITARY, THERE IS
them in the form of a five-sphere. The remaining NO POSSIBILITY TO LOSE INFORMATION.
dimensions constitute five-dimensional AdS, and
the boundary of space is three-dimensional. Thus decays to a value exponentially small in the entropy54,
the term ‘area’ in this context refers to a three- but over very long time scales it behaves in a quasi-
dimensional measure. In this case the full quantum periodic manner. Of course, the real point is that the
gravity in AdS(5) is mapped to a conventional boundary quantum field theory is a conventional
supersymmetric (3+1) dimensional quantum quantum system satisfying unitary time evolution.
field theory whose degrees of freedom are on the There is no possibility to lose information.
boundary. Moreover, it is possible to count the
number of degrees of freedom of this theory and THE ULTRAVIOLET–INFRARED CONNECTION
explicitly confirm that it requires no more than
about one bit per Planck area50 to describe the Let’s consider another gedanken experiment. This time
five-dimensional bulk world. A variety of similar a stable point particle, such as an electron, falls through
examples with other numbers of dimensions, exist, the horizon of a large black hole at a particular point
and have been thoroughly explored. There is no with angular coordinates Ω. According to the infalling
doubt that string theory in AdS is holographic. observer, the electron remains well localized (in angular
All systems that contain gravity have black- coordinates) as it falls through the horizon. On the
hole solutions to the field equations. This includes other hand, from the outside, the electron enters a
string theory in AdS. One of the simplest and most hot conducting plasma and spends the rest of eternity
interesting is the BTZ black hole in three-dimensional being absorbed among the thermal degrees of freedom.
AdS51,52. Such black holes have been well studied by Once the disturbance created by the electron has been
relativists, and their Bekenstein entropy and Hawking thermalized, the information that it carried will have
temperatures calculated. The remarkable implication diffused over the entire horizon, just like a drop of ink
that string theorists seized on is that these black falling into a bathtub of warm water. Once again, let’s
holes (living in the bulk) must have an alternative try to derive a contradiction. This time the infalling
description in terms of the holographic field theory on observer shoots a photon at the electron. The photon
the boundary. scatters off the electron and goes out to the external
In fact the boundary description of the bulk observer, who then traces it back to the localized point
black holes is very simple. A stable, static, AdS on the horizon. Again, if this were possible it would
black hole, centred at r = 0, is represented by the falsify the idea that the electron becomes absorbed into
finite temperature thermal equilibrium state of the a thermal bath of degrees of freedom.
boundary field theory. The mass of the black hole It is evident that as the electron gets closer and
is the thermal energy of the quantum field theory closer to the horizon, the photon’s energy (in the
and it is varied by varying the temperature. The electron frame) must increase in order to catch the
thermodynamic relations of the black hole are exactly electron before it crosses the horizon. Eventually the
what is expected for the thermal physics of the energy will exceed the Planck energy. From the point
boundary field theory53. of view of localizing the electron, this sounds like a
The AdS black hole can be perturbed by throwing good thing: the higher the photon energy, the better
things into it from the boundary, and one can ask the spatial resolution. However, this logic is incorrect
whether information will be lost to the boundary and brings us to a new concept — the ultraviolet–
observer who stays outside. Hawking’s original infrared connection.
arguments indicate that the information contained Let us consider an experiment to probe the
in an incoming perturbation will be lost behind the structures at distance scale d. In conventional

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particle physics we would collide two particles with microscopic degrees of freedom that are invisible
centre-of-mass energy of order 1/d. Extrapolating in the classical theory, and that these degrees of
to distances much smaller than the Planck length, freedom correctly account for the Bekenstein
we would probe these ultra-small distances with entropy. Moreover, information is not lost in
‘transplankian’ particles, of energy way above the black-hole formation and evaporation, although
Planck mass. it is maximally scrambled. But we don’t have
Surprisingly, we know a great deal about collisions anything like a full understanding of these degrees
at very transplanckian energy scales. If the impact of freedom. Our arguments are always indirect.
parameter of the collision is small, the two colliding Instead of attacking the structure of the horizon
particles concentrate a large energy, E ~ 1/d, in a directly, we resort to a trick — adiabatic variation of
small volume near the collision point. What follows some control parameter until the black hole turns
is the creation of a black-hole horizon surrounding into something that we do understand. But the
the collision. The attempt to observe the collision is holographic principle suggests that there is a direct
frustrated because the higher the energy, the larger the description in terms of ‘pixels’ distributed over the
horizon. In fact the horizon that forms has a radius of horizon with about one per Planck area. So far, we
order RS ~ EG ~ G/d. The temperature (and energy) still don’t have such a direct microscopic picture. A
of the emitted particles decreases as 1/RS = d/G. Thus clear description of planckian physics still eludes us.
we come to the surprising conclusion that increasing I think it is certain that we still have a great deal
the energy of a collision decreases our resolving more to understand about the nature of horizons. I
power. The observed collision region is spread over will conclude this article by mentioning one of the
an increasing distance scale. Moreover, the emitted more fascinating questions about horizons raised
particles — the Hawking radiation — have increasing by cosmology. It is well known that de Sitter (not
wavelength. Instead of probing ever smaller distances, anti de Sitter) space — the cosmological solution
increasing the energy has the opposite effect. to Einstein’s equations with a positive cosmological
The implication for the gedanken experiment at constant — has an event horizon that closely
the black-hole horizon is clear. As the original electron resembles a black-hole horizon. The observational
approaches the horizon, the attempt to localize it by discovery that the expansion of the Universe is
hitting it with an increasingly high-energy photon accelerating probably means that such a cosmic
backfires. The collision region spreads out over the event horizon really exists.
horizon and produces the result expected by the The metric of de Sitter space has the form
external observer — the bit of information carried by
the electron is effectively spread over the horizon. ds2 = R2[–(1–r2)dt2 + (1–r2)–1dr2 + r2 dΩ2],
This unconventional connection between energy
and probed distance-scale is called the ultraviolet– where R refers to the overall size of the de Sitter
infrared connection. We can formulate the principle geometry, and is inversely proportional to the Hubble
by drawing a graph of energy versus d, the distance expansion rate. The similarity with the Schwarzschild
scale probed. Conventional twentieth century physics metric of equation (1) is obvious. A horizon exists at
is based on the behaviour d ~ 1/E. But this relation r = 1 where the function (1 − r2) vanishes. But in this
‘bottoms out’ at the Planck scale, at which point the case the observer can be thought of as being located
curve will turn up and tend towards d ~ EG. at r = 0. In other words, we are in the interior of a
The properties of high-energy collisions in a region bounded by a horizon. As in the black-hole
theory of gravity can tell us a little more about the case, the horizon has an entropy, a temperature equal
location of the electron — in particular, how far to 1/(2πR) and, finally, it radiates Hawking radiation of
from the horizon it will be after time t. Classically frequency ~ 1/R.
the electron approaches the horizon according In time, the accelerating expansion of the
to ρ ~ e–t/4MG. Universe will cause our neighbouring galaxies to pass
But once again, the properties of high-energy out through the horizon and we will lose all contact
collisions reveal that the electron position remains with them. But it is an interesting conceptual question
uncertain to within a Planck distance of the whether they will leave behind their imprint in the
horizon14,55. This fuzzy region, about a Planck-distance same way that information that fell through a black-
deep, is called the stretched horizon3,56. hole horizon reappears, albeit in a scrambled form, in
The ultraviolet–infrared connection has been the Hawking radiation.
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