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1 Why is the OSI model useful in network design and assessment?
It combines specific networking tasks into a complex format.
It defines the four lower layers, which standardize applications supported within the model.
It is used during troubleshooting to focus on the entire networking process instead of a single
layer.
It divides networking communications into multiple processes that are smaller and more
manageable.

2
 Refer to the exhibit. Which combination of cables and symbols is correct?
A - crossover, B - straight-through, C - straight-through
A - crossover, B - rollover, C - straight-through
A - straight-through, B -crossover, C - straight-through
A - straight-through, B -straight-through, C - straight-through
A - straight-through, B - straight-through, C - crossover
A - rollover, B - straight-through, C - straight-through

3
 Refer to the exhibit. Which type of physical cable connection is used for the connection between the
Cisco 1841 routers R1 and R2?
USB
console DB-9
serial cable
LAN crossover UTP
LAN straight-through UTP

4
 Refer to the exhibit. Which two statements describe the data conversation shown? (Choose two.)
The data conversation was started by the HTTP application process running on the client.
The data conversation is identified by TCP port 80 on the client.
The user started the data conversation by sending an e-mail.
The IP address of the Internet server is 192.168.17.43.
The Internet server will send data to port 8547 on the client.

5 Which routing algorithm does EIGRP use to calculate the best path to a destination within a network?
link-state
DUAL
Dijkstra
shortest path first

6A small company is contracting with an ISP to host a web server. The web administrator needs to
upload files to the web server via a secure channel using FTPS. Although a ping to the server is
successful, the web administrator reports that the FTPS connection cannot be established. The
 technician at the ISP responds that for security reasons the FTPS default port has been blocked by a
firewall and the web server has been configured with a non-default port for FTPS access. At which
layer of the OSI model has the security measure been applied?
session layer
network layer
transport layer
application layer

7 A user at a high school sends a DNS request for the FQDN www.cisco.com. The local DNS server at
the school district office checks its cache and finds no record. What will the local DNS server do next?
send a DNS query to a root DNS server????
send a DNS query to a DNS server that manages the HOSTS file
send a DNS query to a DNS server that manages the .com top level domain
send a DNS query to a DNS server that manages the cisco.com top level domain

8Which application can be delivered using UDP?

FTP
DNS
HTTP
SMTP

9 Different hosts connect to the same switch port at different times.

If the switch port is configured with dynamic port security, how does it
process the MAC addresses?
The addresses are manually assigned with the use of the switchport command.
 The addresses are dynamically learned and stored in the address table.*
The addresses are dynamically configured and saved in the running configuration.
The addresses are stored in the address table and added to the running configuration.

1 What are three characteristics of the TCP protocol? (Choose three.)

0 exchanges datagrams unreliably
is used to send IP error messages
forces the retransmission of unacknowledged packets
carries the IP address of the destination host in the TCP header
is responsible for breaking messages into segments and reassembling them at their destination
manages the exchange of messages between source and destination hosts to maintain a
communication session

11 Which mode does a router enter when no configuration file is located in NVRAM?
ROMMON
Setup*
global configuration
privileged exec

1 Which statement correctly describes an SLA?

2 It lists the terms of the agreement between the user and the manufacturer of the system.
It outlines the management, monitoring, and maintenance of a network.
It specifies the software and hardware configurations of a system.
It describes the operation of a system.
13

Refer to the exhibit. The Transfer > Capture Text feature available through HyperTerminal has been
used to capture the running configuration on a router. The startup-configuration has been erased
from the router followed by the issuing of the reload command. The startup-config is restored by
using the captured file, but all interfaces on the router are shown as administratively down. What
 could cause this problem?
The enable password was incorrectly entered.
The configuration register was not set to 0x2142.
The enable secret password was incorrectly entered.
The no shutdown command must be entered under each interface section in the file being sent.
The captured file should have restored the running configuration not the startup configuration.
‫(كورس‬Also, the no shutdown command must be added to the end of each interface
section.5.3.9.2)

1 Which statement is true about the reverse lookup DNS zone?

4 It is most commonly experienced when users are surfing the Internet.
It is the backup for the forward lookup zone.
It dynamically updates the resource records.
It resolves an IP address to a fully qualified domain name.

15 What is a feature of PAT?

It maps IP addresses to URLs.
It displays private IP addresses to public networks.
It sends acknowledgments of received packets.
It allows multiple hosts on a single LAN to share globally unique IP addresses.

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16

Refer to the exhibit. The network administrator of the building in the graphic needs to choose the type of
 cable best suited to add ServerB to the network. Which cable type is the best choice?
STP
UTP
coaxial
fiber optic

1
7

Refer to the exhibit. Which subnet mask would accommodate the number of hosts shown for each
subnetwork with the least amount of IP addresses wasted?
255.255.0.0
255.255.255.192
255.255.255.224
255.255.255.240
255.255.255.248

18 A building has experienced a power outage. When the power returns, none of the devices on one
floor can access the Internet. The network administrator checks the switch in the IDF that these
 devices are connected to and notes that the SYST LED on the front of the switch is amber.

What is a possible cause of this problem?

The switch is functioning properly.
The switch has failed POST.
The switch configuration file was not saved to NVRAM.
The connection between the switch and the server did not autonegotiate speed and duplex
properly.

1
9

Refer to the exhibit. Router R1 has been configured with the commands that are displayed. Which
fact can be determined from the configuration?
All passwords are encrypted.
The privileged EXEC mode password is “password1.”
The router can support four Telnet sessions simultaneously.
The router can be accessed from the console without using any password.
20 In a structured cable system, which term describes the cable that connects the wall jack in the user
work area to the patch panel in the wiring closet?
patch cable
vertical cable
horizontal cable
backbone cable

2
1

Refer to the exhibit. The network administrator has added a route by using the ip route 10.13.13.0
255.255.255.0 192.168.1.1 command on R1. Hosts on the 10.12.12.0 network cannot communicate
with hosts on the 10.13.13.0 network. What is the reason for this?
 The gateway of last resort is not set.
The destination prefix mask is incorrectly configured.
The routing protocol has not been configured on R1.
The static route has not been configured correctly.

22 A network administrator must access a remote Linux server at the branch office to troubleshoot a
web service configuration issue. Which secure protocol would be used?
DNS
FTP
HTTPS
SMTP
SSH
Telnet

2 What is an example of a dedicated point-to-point WAN link?

3 ISDN
Frame Relay
dialup
T1/E1

24 What is the primary function of a Level 1 support technician in an ISP help desk department with
multiple levels of customer support?
to install hardware replacements for the customer
to accompany an on-site technician to provide additional technical support
 to diagnose and document the symptoms of hardware, software, and system problems
to design network enhancements that support the new technology requirements of the customer

2
5

Refer to the exhibit. What does the highlighted value 120 represent?
the number of hops between the router and network 10.0.5.0
the administrative distance of the routing protocol
the UDP port number that is used for forwarding traffic
the bandwidth that is allocated to the serial interface

26 Which statement describes a feature of TCP?

It provides low overhead data delivery.
It acknowledges the receipt of packets.*
It does not provide error checking.
It is a connectionless protocol.
 2
7

Refer to the exhibit. Which statement is true based on the exhibited information?
The router is using a link-state routing protocol.
The router will get routing updates on the FastEthernet0/0 interface.*
The router will not forward routing updates from the Serial0/0/0 interface.
The network for Fa0/1 will be included in the routing updates that are sent from this router.
28 Which statement describes a route that has been learned dynamically?
It is automatically updated and maintained by routing protocols.*
It is unaffected by changes in the topology of the network.
It has an administrative distance of 1.
It is identified by the prefix C in the routing table.

2
9

Refer to the exhibit. A new router has been configured for the first time with the commands that are
displayed. Which two facts can be determined about the interface of this router? (Choose two.)
It will act as a DCE device.*
It is administratively down.*
It will operate at a speed of 6.4 Mb/s.
It is the first interface on slot 0 of controller 1.
Because MOTD is not configured, the interface will not work.

30 How do port filtering and access lists help provide network security?
They prevent specified types of traffic from reaching specified network destinations.
They alert network administrators to various type of denial of service attacks as they occur.
 They prevent viruses, worms, and Trojans from infecting host computers and servers.
They enable encryption and authentication of confidential data communications.

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31 A small tire retailer requires a low-cost WAN connection to its headquarters in order to manage its
inventory and process customer sales in real time. Which WAN connection type is best suited to its
needs?
SONET
T3
T1
DSL*
 leased line

3 If the start-up configuration is not found in NVRAM, where will the router look for it next by default?
2 flash
ROM
RAM
TFTP server

33 The IT department of a company implements a backup plan which includes a daily backup on
Monday through Saturday. Only files that were modified during each day are backed up. Which
backup method is being used?
full backup
normal backup
differential backup
incremental backup

3 Which is an advantage of the top-down approach to network troubleshooting?

4 provides a quick resolution for simple user-related problems
targets the problem layer more quickly than other approaches do
works well with complex cases requiring a slow but methodical approach
systematically eliminates likely sources of problems, beginning with the physical infrastructure

35
 Refer to the exhibit. Devices need to connect to the file server from remote networks. What method
should be used to provide the file server with an IP address to allow these connections?
static NAT
static PAT
dynamic NAT
dynamic PAT

3
6
 Refer to the exhibit. A default route, which directs packets to the ISP, needs to be configured on router
R2. Which configuration command would be used to establish this route on router R2?
R2(config)# ip route 0.0.0.0 0.0.0.0 209.165.200.225
R2(config)# ip route 0.0.0.0 0.0.0.0 192.168.20.2
R2(config)# ip route 0.0.0.0 0.0.0.0 S0/0/1
R2(config)# ip route 0.0.0.0 255.255.255.255 s0/0/0
R2(config)# ip route 209.165.200.224 255.255.255.252 192.168.20.2

37 In an IPv4 environment, what information is used by the router to forward data packets from one
interface of a router to another?
 destination network address
source network address
source MAC address
well known port destination address

3 A user reports being unable to access the Internet. The help desk technician employs a bottom-up
8 approach to troubleshooting. The technician first has the user check the patch cable connection from
the PC to the wall, and then has the user verify that the NIC has a green link light. What will the
technician have the user do next?
Enter an IP address into the WWW browser address bar to see if DNS is at fault.
Use traceroute to identify the device along the path to the ISP that may be at fault.
Verify the IP address, subnet, and gateway settings using ipconfig on the PC.
Connect to the user home router to check firewall settings for blocked TCP ports.

39 The command copy tftp running-config has been entered on the router. What will this command
do?
copy the configuration in RAM to a server
copy the configuration file from a server to RAM
copy the configuration file in NVRAM to RAM
copy the configuration file in NVRAM to a server
copy the configuration file from a server to NVRAM

4 Which two services are required to enable a computer to receive dynamic IP addresses and access
0 the Internet using domain names? (Choose two.)
DNS
WINS
 HTTP
DHCP
SMTP

41 To manage a Cisco switch using Telnet, where would the management IP address be configured on
the switch?
VLAN 1 interface
first vty port
first trunk port
console port
FastEthernet 0/1 interface

4
2

Refer to the exhibit. A new branch office has been added to the corporate network and a new router
 is to be installed to allow branch office users to access the database server at headquarters. How
should the serial 0/0/0 interface of the new branch office router be configured to connect to the
headquarters router?
branch_23(config-if)# ip address 192.168.5.19 255.255.255.240
branch_23(config-if)# no shutdown
branch_23(config-if)# encapsulation hdlc
branch_23(config-if)# ip address 192.168.5.25 255.255.255.240
branch_23(config-if)# no shutdown
branch_23(config-if)# encapsulation ppp
branch_23(config-if)# no shutdown
branch_23(config-if)# encapsulation ppp
branch_23(config-if)# ip address 192.168.5.33 255.255.255.240
branch_23(config-if)# encapsulation ppp
branch_23(config-if)# ip address 192.168.5.21 255.255.255.240
branch_23(config-if)# no shutdown

43 A company is developing an Internet store for its website. Which protocol should be used to transfer
credit card information from customers to the company web server?
FTPS
HTTP
HTTPS
WEP2
TFTP

4
4
Refer to the exhibit. What two conclusions can be drawn about router RTB? (Choose two.)
The router is connected to a router named Boise.
Router RTB is connected to a Cisco 1841 router.
Router RTB is directly connected to two other routers.
 The IP address of the router interface that is connected to router RTB is 192.168.2.6.
The RTB router is connected to two Cisco devices by FastEthernet links.

45 A user calls the help desk to report that a Windows XP workstation is unable to connect to the network
after startup and that a popup window says “This connection has limited or no connectivity.” The
technician asks the user to issue the ipconfig /all command. The user reports the IP address is
169.254.69.196 with subnet mask of 255.255.0.0 and nothing is displayed for the DNS server IP
address. What is the cause of the problem?
The workstation NIC has malfunctioned.
The subnet mask was configured incorrectly.
The DNS server IP address needs to be configured.
The workstation is unable to obtain an IP address from a DHCP server.

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46 What routing protocol would be appropriate to use for exchanging routes between ISPs?
RIPv2
BGP
OSPF
EIGRP

4 Which statement correctly describes MIB?

7 It is software that is installed on a device which in turn is managed by SNMP.
It is installed on a system that is used to monitor networking devices.
It is a database that a device keeps about itself concerning network performance parameters.
It is a communication protocol that is used between the management station and the
management agent.

48 When a router learns two paths to the same destination network, which two factors determine the
path that will be included in the routing table? (Choose two.)
route metric
the MAC address of the neighboring router
the source IP address in data packets
the IP address of the next hop router
administrative distance
 4 A user is able to ping IP addresses but is unable to ping hosts by domain name. What should be
9 checked at the workstation of the user?
the device driver configuration of NIC
the LED status of the NIC
the DNS configuration
the firewall settings

50 Which type of address is 192.168.17.111/28?

host address
network address
broadcast address
multicast address

5
1
 Refer to the exhibit. Which command would an administrator use to configure the router name?
Router# ip hostname Boise
Router# hostname Boise
Router(config-line)# name Boise
Router(config)# hostname Boise
Router> ip hostname Boise

52 When using NAT on a router, what is the term for the IP address of an inside host as it appears to the
outside network?
inside local
inside global
outside local
outside global

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