Académique Documents
Professionnel Documents
Culture Documents
Lavera
Lavera (Fr)
(Fr)
230
230 Kt/y
Kt/y HDPE
HDPE Rosignano
Rosignano (It)
(It)
150
150 Kt/y
Kt/y PP
PP 200 Kt/y HDPE
200 Kt/y HDPE
VENDOR BUYER
Load & Carry
Costs
Risks
Customs
Clearance
VENDOR BUYER
Deliver unloaded Main leg carriage
Costs
Customs
Clearance Risks
VENDOR BUYER
Costs
Risks
Customs
Clearance
PRO (1)
Customers think can do transportation cheaper than
vendor
Seller sometimes invoice separately at actual cost
Customer realize how expensive try to minimize it
Some local hauliers can offer cheaper rates than bigger
pan-European players
Some customers use own fleet, optimizing with
deliveries to their own customers, etc.
PRO (2)
Customers easier & better control on delivery :
– get status immediately
– Can redirect to other destination
Some Customers don’t want to disclose final destination
/ Customer
Some traders can deliver directly their own customer,
avoiding warehousing, un- & re-loading, …
Vendor’s Salesmen move delivery problems to
Customer side
CONS (1)
Safety on site
Communication on site : language issue
Loading Date difficult to agree
– Buyer books on behalf of its haulier => unreliable
appointment
– Buyer sometimes buys with no customer yet bet on direct
delivery vs. warehousing
CONS (2)
Loading Date difficult to hold for Vendor’s haulier
– Unreliable agreement
– Little respect from haulier
– Buyer having planning issue Storing at vendor’s expenses
Customer buys “Collect” when carriage easy and
cheap,
else comes back to Vendor : please sort out !
Conclusion
One big issue = communication around loading, at :
– Ordering time
– Booking time
– Loading time
Vendor’s reference
– Clear identification of loading
– Used to call Vendor site to arrange loading
– Usually a SAP doc number
Arrange loading at its own discretion
– Re-arrange depending of its own customer or haulier
Quantity actually delivered
– To invoice asap their own customers
Standard Offer
– INEOS push informative e-Mail to customer
– Triggered automatically at Delivery document
creation in SAP
– Bears all delivery information :
• Customer reference
• INEOS reference
• Goods description
• Invitation to book a loading slot with phone number
Fork Process
– INEOS sends electronic copy of Delivery Doc to
Transwide
– Transwide forwards “Call-Off” to Customer
– From Transwide, customer books a loading slot on
behalf of its haulier, directly in INEOS schedule
HAULIER
A
HAULIER
C
Triangle Process
– INEOS sends electronic copy of Delivery Doc to
Transwide
– Transwide forwards “Call-Off” to Customer
– From Transwide, customer forwards Call-Off to
Haulier of its choice
– Selected Haulier books loading slot directly in
INEOS schedule
COLLECT
CUSTOMER
INEOS TRANSWIDE
SAP
HAULIER
HAULIER C
HAULIER B
A
Shipment Notification
– INEOS push ACTUAL delivery information by e-Mail
to customer
– Triggered automatically at Dispatch
– Bears all actual delivery information, e.g. :
• Customer reference
• Container number or Trailer plate number
• Volumes dispatched (invoiced)
allows invoicing final customer in same day
• Goods description & Batch number