Agenda for Leadership and Communication Skills

For Human Rights Vigilance of Cambodia

24 to 28 January 2011
NOTE:
1. TIMINGS ARE APPROXIMATE
2. SOME POINTS MAY BE CHANGE IF NEEDED FOR INCREASE PRODUCTIVITY IN THE CLASS.

Day 1: Leadership and Organizational Effectiveness (Monday, January 24, 2011)

Time Description/ objectives Activities

8:00AM – 10:00AM 1. Introduction
2. Welcome and introduction. -Activity
3. Class Objective -Lecture
4. Pre Evaluation - Group
5. Understanding good leadership Discussion
behaviors.
6. Learning the difference between
Leadership and Management

10:00AM - 10:15AM Break

10:15AM - 12:00PM 1. Gaining insight into your Patterns, -Lecture
Beliefs and Rules - Activity
2. Defining Qualities and Strengths -Lecture
3. Determining how well you perceive -Flipchart
what's going on around you -Lecture
4. Group discussion -Flipchart
Lunch Break
1:30PM - 3:00PM 1. Polishing interpersonal skills and - Activity
communication skills - Lecture
2. Learning about commitment and
how to move things forward - Lecture
3. Empowering, Motivating and - Group
Inspiring Others Discussion

3:00PM - 3:15PM Break

3:15PM - 5:00PM 1. Leading by example - Group
2. Role of leadership in an discussion and
organization presentation
3. Competencies for effective - Conclusion
leadership in organizations
4. Summary Session

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Day 2: Communicating Effectively at Work (Tuesday, January 25, 2011)

Time Descriptions/ objectives Proposed Activity

8:00AM - 1. Recap previous day
10:00AM 2. Nature of Communication -Lecture

-Discussion
- Activity

10:00AM - Break
10:15AM
10:15AM - 1. The elements of communication - Flipchart
12:00PM process and the factors that - Lecture
influence the communication - Lecture
process - Lecture
2. Forms of communication - Group discussion
3. Channels of communication at
work
4. Key decisions
Lunch Break
1:30PM - 1. Giving job instructions - Activity
3:00PM 2. Giving and receiving feedback - Lecture
- Lecture
- Lecture and discussion
- Flipchart and
Presentation
- Conclusion
3:00PM- Break
3:15PM
3:15PM- 1. Delivering an effective - Lecture and discussion
5:00PM presentation by using verbal and - Flipchart and
non verbal language Presentation
2. Participating and conducting a - Conclusion
meeting effectively
3. Summary session

Day 3: Conflict Management and Resolutions (Wednesday, January 26,

2011)

Time Description/ objectives Proposed Activities

8:00AM – 1. Recap previous day
10:00AM 2. origin and nature of conflict Lecture & discussion
3. potential sources and causes of
conflict in the workplace

10:00AM - Break
10:15AM
10:15AM - 1. Understanding and responding -Lecture & discussion
12:00PM to personality styles - Group discussion
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 2. Good and bad conflict

Lunch Break
1:30PM - 3:00PM 1. Responses and behaviors - Activity
appropriate to confronting - Lecture & discussion
conflict
2. Mediating and conciliating

3:00PM - 3:15PM Break

3:15PM - 5:00PM 1. Facilitating resolution of conflict - Group discussion
between others - Conclusion
2. Systems and structures for
dealing with conflict.
3. Summary session

Day 4: Effective Presentation Skills (Thursday, January 27, 2011)

Time Descriptions/ objectives Proposed Activity

8:00AM - 1. Recap previous day
10:00AM 2. What is presentation? And how -Lecture & discussion
it’s more important for all -Lecture & discussion
organization? -Lecture & discussion
3. Thinking of the variety of
situations
4. Defining your purpose

10:00AM - Break
10:15AM
10:15AM - 1. Knowing your audience - Lecture
12:00PM 2. Dealing with logistics - Lecture
3. Developing and organizing - Lecture
contents - Flipchart
4. Finding material
5. Using your main points
6. Finding sources
7. Structuring material

Lunch Break
1:30PM - 1. Using an outline - Activity
3:00PM 2. Structure of an effective - Flipchart
presentation - Lecture & discussion
3. Using audio-visual aids
4. Using eye contact, Gesture and
Voice
5. Effective use of language
6. Dressing
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 7. Delivering a presentation
8. Group discussion

3:00PM- Break
3:15PM
3:15PM- 1. Closing effectively - Group discussion &
5:00PM 2. Handling questions from the own creation
audience - Conclusion
3. Evaluating the effective
presentation
4. Video clips of award-winning
speeches (optional)
5. Summary session

Day 5: Managing Meeting Effectively (Friday, January 28, 2011)

Time Descriptions/ objectives Proposed Activity

8:00AM - 1. Recap previous day
10:00PM 2. Meeting Management – A -Lecture
Leadership Responsibility -Lecture
3. Why Effective Meetings? -Lecture & discussion

10:00AM - Break
10:15AM
10:15AM - 1. Elements of an Effective Meeting - Lecture
12:00PM 2. Types of Meetings - Lecture & discussion
- Lecture & discussion

Lunch Break

1:30PM - 1. The Meeting - Lecture & discussion

3:00PM – Before the Meeting - Flipchart
- Lecture & discussion
– During the Meeting - Lecture
– After the Meeting

3:00PM- Break
3:15PM
3:15PM- 1. Additional Thoughts
5:00PM 2. Summary training Objectives
3. Post Evaluation
4. Course evaluation
5. Certification
6. Closing