CTDS Draft-Review

U.S.
CUSTOMS AND BORDER PROTECTION

DESIGN STANDARDS FOR CRUISE SHIP
PASSENGER PROCESSING FACILITIES
CRUISE TERMINAL DESIGN STANDARDS

OCTOBER 2006 REVIEW DRAFT
U.S. Customs and
Border Protection
TABLE OF CONTENTS
CHAPTER 1 - INTRODUCTION ............................................................................................. 1-1

1.1 PURPOSE OF THIS DOCUMENT......................................................................... 1-1
1.1.1. Background ........................................................................................................... 1-1
1.1.2. Application ............................................................................................................. 1-1
1.1.3. Facility Changes and New Initiatives ..................................................................... 1-2
1.1.4. Compliance with Local and National Codes........................................................... 1-4
1.1.5. Contacts ................................................................................................................ 1-4
1.2 AUTHORITY.......................................................................................................... 1-4
1.2.1. 8 U.S.C. § 1223(b) - Entry through or from foreign territory and adjacent islands .. 1-4
1.2.2. 19 U.S.C. 1433(a) - Report of arrival of vessels, vehicles, and aircraft................... 1-5
1.2.3. 19 U.S.C. 1459(b) - Reporting requirements for individuals ................................... 1-5
1.2.4. 19 U.S.C.§ 2 - Rearrangement and limitation of districts; changing locations......... 1-6
1.2.5. 19 U.S.C. 1467 - Special inspection, examination, and search .............................. 1-6
1.3 TERMINOLOGY AND ACRONYMS ...................................................................... 1-7
CHAPTER 2 - FACILITY PLANNING AND PROCEDURES................................................... 2-1
2.1 OVERVIEW OF THE CBP AREAS WITHIN THE FEDERAL INSPECTION
SERVICE (FIS)...................................................................................................... 2-1
2.2 FACILITY PROGRAMMING OVERVIEW .............................................................. 2-1
2.3 DESIGNING A CBP PROJECT – THE DEVELOPMENT, REVIEW, & APPROVAL
PROCESS ............................................................................................................. 2-2
2.3.1. Port of Entry Designation and Project Approval ..................................................... 2-3
2.3.2. Pre-Design and Programming Phase..................................................................... 2-3
2.3.3. Schematic Design Phase....................................................................................... 2-4
2.3.4. Design Development Phase .................................................................................. 2-4
2.3.5. Value Engineering ................................................................................................. 2-5
2.3.6. Construction Document Phase .............................................................................. 2-5
2.3.7. Construction Phase ............................................................................................... 2-5
2.3.8. Acceptance, Occupancy and Commissioning ........................................................ 2-6
2.3.9. Design and Construction Review Process Overview for CBP Cruise Ship
Passenger Processing Facilities ......................................................................... 2-7
2.4 BUDGET RESPONSIBILITY ................................................................................. 2-8
2.5 OTHER FEDERAL AGENCIES AND PROGRAMS AT CRUISE TERMINAL FIS
FACILITIES ........................................................................................................... 2-8
2.5.1. U.S. VISIT Program Office (US-VISIT)................................................................... 2-8
2.5.2. U.S. Public Health Service, Centers for Disease Control and Prevention (PHS) .... 2-9
2.5.3. U.S. Fish and Wildlife Service (FWS)..................................................................... 2-9
2.5.4. U.S. PASS / NEXUS Programs............................................................................ 2-9
2.6 CBP CRUISE SHIP PASSENGER PROCESSING FACILITIES ............................ 2-9
2.6.1. CBP Cruise Ship Passenger Processing Facilities................................................. 2-9
2.6.2. Pre-Clearance Facilities....................................................................................... 2-11
2.6.3. Port Administrative Facilities................................................................................ 2-11
2.7 OTHER TYPES OF CBP PASSENGER PROCESSING FACILITIES AT
SEAPORTS ..........................................................................................................2-12
2.7.1. Ferry Terminal FIS Facility................................................................................... 2-12
2.7.2. Seaplane Terminal FIS Facility ............................................................................ 2-12
2.7.3. Private Craft Processing Facilities ....................................................................... 2-12
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2.8 ARRIVAL PASSENGER PROCESSING...............................................................2-12

2.8.1. Ship Arrival .......................................................................................................... 2-12
2.8.2. Gangway / Sterile Corridor System...................................................................... 2-13
2.8.3. Inbound Baggage Control .................................................................................... 2-13
2.8.4. CBP Primary Processing ..................................................................................... 2-13
2.8.5. CBP Coordination Center (CCC) ......................................................................... 2-13
2.8.6. CBP Secondary Processing................................................................................. 2-13
2.8.7. CBP Administration Areas ................................................................................... 2-14
2.8.8. Space Requirements for Additional Government Agencies.................................. 2-14
CHAPTER 3 - DESIGN AND CONSTRUCTION REQUIREMENTS ....................................... 3-1
3.1 INTRODUCTION ................................................................................................... 3-1
3.2 SPACE REQUIREMENTS MATRIX ...................................................................... 3-2
3.3 GANGWAY / STERILE CORRIDOR SYSTEM (SCS)............................................ 3-5
3.3.1. Introduction............................................................................................................ 3-5
3.3.2. Passenger Arrival Gangway .................................................................................. 3-5
3.3.3. Sterile Corridor System.......................................................................................... 3-5
3.4 CBP PRIMARY PROCESSING AREA (PPA) ........................................................ 3-7
3.4.1. Introduction............................................................................................................ 3-7
3.4.2. Forms Counters..................................................................................................... 3-8
3.4.3. Queuing Area and Primary Processing Lanes (PPL) ............................................. 3-8
3.4.4. Primary Processing Booth (Piggyback Unit)......................................................... 3-10
3.4.5. CBP Coordination Center (CCC) ......................................................................... 3-12
3.4.6. Counter-Terrorism Response (CTR) Suite........................................................... 3-16
3.5 CBP SECONDARY PROCESSING ......................................................................3-18
3.5.1. Introduction.......................................................................................................... 3-18
3.5.2. CBP Secondary Processing Area ........................................................................ 3-19
3.5.3. Secondary Operations and Support Areas........................................................... 3-45
3.6 CBP ADMINISTRATION & SUPPORT .................................................................3-55
3.7 SUPPLEMENTARY REQUIREMENTS.................................................................3-74
3.7.1. CBP Two-Way Base Radios ................................................................................ 3-74
3.7.2. Site and Parking Considerations.......................................................................... 3-74
3.7.3. Electrical and Emergency Power Supply ............................................................. 3-74
3.7.4. Maintenance and Janitorial Service ..................................................................... 3-75
3.7.5. Commercial Activity ............................................................................................. 3-75
3.8 EXIT PODIUM ......................................................................................................3-76
CHAPTER 4 - SIGNAGE ........................................................................................................ 4-1
4.1 INTRODUCTION ................................................................................................... 4-1
4.2 DESIGN CRITERIA ............................................................................................... 4-2
4.2.1. Wayfinding Signs................................................................................................... 4-3
4.2.2. Identification Signs................................................................................................. 4-3
4.2.3. Notification Signs................................................................................................... 4-4
4.2.4. Statutory and Regulatory Signs ............................................................................. 4-7
CHAPTER 5 - SECURITY....................................................................................................... 5-1
5.1 INTRODUCTION ................................................................................................... 5-1
5.2 RESPONSIBILITIES.............................................................................................. 5-1
5.2.1. Customs and Border Protection ............................................................................. 5-1
5.2.2. Cruise Line(s) ........................................................................................................ 5-2
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5.2.3. Cruise Facility Operator(s) ..................................................................................... 5-2

5.3 SYSTEM REQUIREMENTS .................................................................................. 5-2
5.3.1. CBP Perimeter Monitoring ..................................................................................... 5-3
5.3.2. Passenger Monitoring............................................................................................ 5-3
5.3.3. Baggage Handling Monitoring and Control ............................................................ 5-3
5.3.4. Intrusion Detection System .................................................................................... 5-4
5.4 SYSTEM PERFORMANCE ................................................................................... 5-4
5.4.1. Availability ............................................................................................................. 5-4
5.4.2. Capacity and Growth ............................................................................................. 5-5
5.4.3. Response Time ..................................................................................................... 5-5
5.4.4. Ergonomic Design and Ease of Use ...................................................................... 5-6
5.5 HARDWARE REQUIREMENTS ............................................................................ 5-6
5.6 ACCESS CONTROL AND ALARM MONITORING ................................................ 5-6
5.6.1. Access Control ...................................................................................................... 5-6
5.6.2. Emergency Exits.................................................................................................... 5-8
5.6.3. Stateside Passenger Egress.................................................................................. 5-8
5.6.4. Preclearance Passenger Ingress ........................................................................... 5-9
5.6.5. Baggage Cart Return Corridors ............................................................................. 5-9
5.6.6. Door Status Monitoring .......................................................................................... 5-9
5.7 CALL AND DURESS ALARM ANNUNCIATION ...................................................5-10
5.7.1. Call Monitoring..................................................................................................... 5-10
5.7.2. Duress Alarms ..................................................................................................... 5-10
5.8 GANGWAY/STERILE CORRIDOR SYSTEM MONITORING AND CONTROL.....5-10
5.9 CLOSED CIRCUIT TELEVISION (CCTV).............................................................5-11
5.9.1. Alarm Assessment............................................................................................... 5-11
5.9.2. Passenger Surveillance ....................................................................................... 5-12
5.9.3. Baggage Surveillance.......................................................................................... 5-12
5.10 INTERCOMMUNICATION SUBSYSTEM .............................................................5-13
5.11 CBP COORDINATION CENTER COMMAND AND CONTROL CONSOLE..........5-13
5.11.1. Alarm Workstations (AWS) .................................................................................. 5-13
5.11.2. Video Equipment ................................................................................................. 5-14
5.11.3. Other Console Equipment.................................................................................... 5-14
5.12 PUBLIC ADDRESS SYSTEM...............................................................................5-14
5.13 CBP COORDINATION CENTER EQUIPMENT SYNOPSIS .................................5-15
5.13.1. CBP Coordination Center .................................................................................... 5-15
5.13.2. CBP Rover Coordination Center (Multi-level Facilities) ........................................ 5-15
CHAPTER 6 - DATA PROCESSING AND TELECOMMUNICATIONS .................................. 6-1
6.1 INTRODUCTION ................................................................................................... 6-1
6.2 COMPUTER AND VOICE COMMUNICATIONS SYSTEMS .................................. 6-1
6.2.1. Enforcement Computer System ............................................................................. 6-1
6.2.2. Administrative Support / Commercial Processing System...................................... 6-2
6.3 ELECTRONIC EQUIPMENT FOR OIT ENFORCEMENT SYSTEMS .................... 6-2
6.3.1. Local Area Network (LAN) Topology...................................................................... 6-2
6.3.2. Cabling Requirements ........................................................................................... 6-3
6.3.3. Data Requirements................................................................................................ 6-3
6.3.4. Voice Requirements .............................................................................................. 6-3
6.3.5. Power Requirements ............................................................................................. 6-4
6.4 LAN HARDWARE AND SOFTWARE SPECIFICATIONS (Computer Room)......... 6-5
6.4.1. Fileserver Hardware .............................................................................................. 6-5
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6.4.2. Fileserver Software (Supported by OIT Staff) ........................................................ 6-6

6.4.3. System Administrative PC Hardware & Software ................................................... 6-6
6.4.4. Workstation Requirements (Minimum) ................................................................... 6-6
6.4.5. Mail Router PC Hardware & Software.................................................................... 6-7
6.4.6. Mail Router PC Hardware & Software.................................................................... 6-7
6.4.7. LAN Cards............................................................................................................. 6-7
6.4.8. LAN Switches ........................................................................................................ 6-7
6.4.9. LAN / Host Addressable Printers .......................................................................... 6-7
6.5 VOICE SYSTEM.................................................................................................... 6-8
6.6 COMPUTER AND COMMUNICATIONS ROOMS EQUIPMENT SIZES ................ 6-8
6.7 WIRELESS COMMUNICATIONS .......................................................................... 6-8
6.8 TACTICAL WIRELESS COMMUNICATIONS (RADIO) ......................................... 6-9
CHAPTER 7 - APPENDICES ................................................................................................. 7-1
7.1 ADDENDA / UPDATES AND / OR DIRECTIVES................................................. 7-1
7.2 INDEX ................................................................................................................... 7-2
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TABLE OF FIGURES
Figure 2-1 Review Process for CBP Cruise Ship Passenger Processing Facilities.................. 2-7
Figure 2-2 Flow of traffic in single level passenger processing facilities at U.S. seaports ...... 2-15
Figure 2-3 Flow of traffic in two (2) level passenger processing facilities at U.S. seaports .... 2-16
Figure 2-4 Preclearance cruise ship passenger processing facility traffic flow....................... 2-17
Figure 3-1 Gangway / Sterile Corridor System (SCS-01) ........................................................ 3-6
Figure 3-2 Passenger Queuing and Processing Lane (PP-01) ................................................ 3-9
Figure 3-3 CBP Coordination Center (PP-03) ....................................................................... 3-13
Figure 3-4 Counter Terrorism Response Suite (PP-05)......................................................... 3-16
Figure 3-5 Secondary Processing Area................................................................................. 3-18
Figure 3-6 Rover Coordination Center (SP-04) ..................................................................... 3-21
Figure 3-7 Interview Room (SP-11)....................................................................................... 3-38
Figure 3-8 Search Room (SP-12).......................................................................................... 3-40
Figure 3-9 Hold Room (SP-13 / 14 / 15) ................................................................................ 3-43
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CHAPTER 1 - INTRODUCTION
1.1 PURPOSE OF THIS DOCUMENT
1.1.1. Background
The priority mission of U.S. Customs and Border Protection (CBP) is homeland security.
For the border agency charged with managing, securing, and controlling the nation’s
border, that means the CBP priority mission is to prevent terrorists and terrorist weapons
from entering the United States.
An important aspect of this mission involves improving security both at and between
United States ports of entry, but it also means extending the zone of security beyond the
physical borders. This extended border strategy is essential to creating smart borders
and a layered defense in-depth strategy.
To become more effective and efficient in accomplishing its mission, CBP has unified as
one border agency. By integrating federal inspection elements, CBP has established
unified primary inspections at all United States ports of entry along with specialized
secondary inspections focused on combating terrorism.
While carrying out its priority mission, CBP must also work to facilitate the movement of
legitimate trade and people. The agency will accomplish its facilitation goals by
gathering advance data regarding incoming and outgoing people, conveyances, and
goods; improving targeting; and using technology to leverage its resources. CBP will
also promote government and private sector partnerships that permit screening of cargo
and people beyond United States borders.
At CBP Cruise Ship Passenger Processing Facilities, CBP will work to protect America
and its citizens by carrying out its mission more effectively by using innovative
approaches. Traditional methods will also be utilized thorough the screening of
individuals, including a comprehensive examination of suspect baggage or cargo and an
intensified effort to protect American agriculture from the introduction of injurious plant
and animal pests and disease.
1.1.2. Application
The CBP Design Standards for Cruise Ship Passenger Processing Facilities herein
referred to as Cruise Terminal Design Standards (CTDS) reflect national policy,
procedures and facility development standards for the design and construction of CBP
Cruise Ship Passenger Processing Facilities. These technical design standards are to
serve as the primary reference document for Municipal Port Authorities, Architect /
Engineering consultancies, port operators, transportation lines, and all CBP personnel
involved with the planning, design, renovation and development of CBP Cruise Ship
Passenger Processing Facilities.
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These standards are intended to provide clear guidance and protocol, establish
minimum facility design requirements, and present standardized procedures CBP cruise
ship passenger processing facilities. They are annotated with appropriate references to
applicable laws, regulations and rules. The references may be cited to the maritime
community to ensure understanding and compliance with the procedures outlined in the
CBP CTDS. It is not intended to be an all encompassing document, but rather a guide
for facility development. These standards will be subject to continued revision,
expansion and updating at the discretion of CBP.
These technical design standards are available based on demonstrated need and may
be requested through the appropriate CBP Field Office. The Assistant Commissioner,
Office of Field Operations (OFO), and the Assistant Commissioner, Office of Finance
(OF) are jointly responsible for the implementation and administration of national policy
for these technical design standards. Field Offices are responsible for applying the
policies and procedures of these technical design standards.
Alternate or equivalent means, exceptions and deviations to these standards may be
proposed to meet a specific requirement of the CTDS for review and approval by the
Director, Field Operations (DFO) with concurrence from CBP Headquarters (HQ).
1.1.3. Facility Changes and New Initiatives
Facility Changes
These changes, as summarized below, will impact the planning of all new passenger
processing facilities and any major renovation of existing facilities, advance the
objectives of the DHS and expedite the processing of passengers and baggage carried
aboard international ships.
Unified Passenger Processing

The consolidation and integration of U.S. Customs, Immigration, and Agriculture
operations office, and support functions into a single CBP federal inspection facility
processing complex also includes the development of a new unified passenger
processing initiative by CBP. This new passenger processing protocol is being deployed
nationwide to unify operations and space requirements at CBP cruise ship passenger
processing facilities. There are several key objectives accomplished in this unified
processing initiative including:
• Integration of predecessor agency Customs, Immigration, and Agriculture
missions into a passenger processing environment that is safe, thorough
and efficient.
• A procedure that facilitates the safe and efficient flow of passengers into
and out of the United States.
• Creation of a Counter-Terrorism Response Unit and associated support
space within the CBP area.
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The new Secondary Processing Area change will enhance CBP’s law enforcement
capabilities and allow officers to process passengers directed to secondary processing
more efficiently for passport issues and baggage and agriculture processing. The
Secondary Area includes a consolidated hard secondary area with Interview and Search
Rooms, Hold Rooms, Support Rooms, Labs, Local Area Network (LAN), and
Telecommunications areas.
The overall effect of the consolidation and integration of offices, training, and conference
and support functions within the CBP facility typically reduces the space previously
required to house three separate agencies, providing a greater efficiency and lowering
costs to the port operator. Refer to Chapter 3, Design and Construction Requirements
for revised standards.
New Initiatives
Two recently initiated law enforcement programs will have an impact on the construction
requirements for passenger processing facilities in the United States and at
Preclearance sites in foreign countries.
Advanced Passenger Information System

The Advanced Passenger Information System (APIS) was developed in 1988.
Transportation lines collect passenger' s biographical data and transmit the data to CBP.
CBP uses APIS data to perform a single name check against the combined Federal law
enforcement database known as the Interagency Border Inspection System (IBIS). CBP
uses APIS as an enforcement selectivity tool to identify suspect or high-risk passengers
while efficiently facilitating the majority of law-abiding passengers through the clearance
process. A separate office area for CBP Passenger Analysis Units (PAU) may be
required at CBP cruise ship passenger processing facilities to review APIS data. Refer
to Chapter 3 for the Space Standards to determine the required size of this office.
The Aviation and Transportation Security Act of 2001 and the Enhanced Border
Transportation and Visa Reform Act of 2002 mandate the electronic submission of
passenger and crewmember manifests from the commercial air and sea industries.
Transportation lines that fail to comply are subject to fines and other penalties as well as
heightened inspections of passengers and extensive examinations of documentation,
baggage and cargo. Less than 100% compliance can measurably extend CBP
processing and adversely impact both transportation line and port operations.
The U.S. Visitor and Immigration Status Indicator Technology Program

The Department of Homeland Security initiated the U.S. Visitor and Immigration Status
Indicator Technology (US-VISIT) program on January 5, 2004. The object of the
program is to check the status of foreign nationals entering the country and assure that
no one overstays his or her admission period. The program permits CBP to record
foreign nationals entering and departing the United States. US-VISIT employs several
biometrics to verify an individual’s identity.
CBP and the US-VISIT Program Office are supporting new DHS initiatives for e-passport
readers and should be contacted regarding requirements associated with these and
other new initiatives.

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1.1.4. Compliance with Local and National Codes

The Architect / Engineer (A / E) must coordinate the requirements outlined in this
document with local and national building / engineering code requirements as well as the
requirements of the Americans with Disabilities Act (ADA). The A / E shall review the
design with code enforcement officials in the local jurisdictions for compliance with life
safety and fire protection codes. Close coordination with local officials and local CBP
staff is necessary for development of design concepts.
1.1.5. Contacts
Facility Planning and Design Contacts

Questions regarding the CBP CTDS and related facility planning and design
requirements should be directed to the appropriate DFO. Field office locations and
contact information can be found online at www.cbp.gov or by contacting the local CBP
Port Director’s (PD) Office.
1.2 AUTHORITY
The following are the relevant references to applicable laws, regulations and rules. The
references may be cited to the maritime community to ensure understanding and
compliance with the procedures and standards presented in this document.
1.2.1. 8 U.S.C. § 1223(b) - Entry through or from foreign territory and adjacent
islands
Section 1223 states, in part:
Every transportation line engaged in carrying alien passengers for hire to the United
States from foreign territory or from adjacent islands shall provide and maintain at its
expense suitable landing stations, approved by the [Secretary of Homeland Security],
conveniently located at the point or points of entry. No such transportation line shall be
allowed to land any alien passengers in the United States until such landing stations are
provided, and unless such stations are thereafter maintained to the satisfaction of the
[Secretary].

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1.2.2. 19 U.S.C. 1433(a) - Report of arrival of vessels, vehicles, and aircraft

(a) Vessel arrival

(1) Immediately upon the arrival at any port or place within the United States or the
Virgin Islands of—
(A) any vessel from a foreign port or place;
(B) any foreign vessel from a domestic port;
(C) any vessel of the United States carrying foreign merchandise for which entry has not
been made; or
(D) any vessel which has visited a hovering vessel or received merchandise while
outside the territorial sea; the master of the vessel shall report the arrival at the nearest
[CBP] facility or such other place as the Secretary may prescribe by regulations.
(2) The Secretary may by regulation—
(A) prescribe the manner in which arrivals are to be reported under paragraph (1); and
(B) extend the time in which reports of arrival must be made, but not later than 24 hours
after arrival.
1.2.3. 19 U.S.C. 1459(b) - Reporting requirements for individuals

(b) Individuals arriving by reported conveyance

Except as otherwise authorized by the Secretary, passengers and crew members
aboard a conveyance the arrival in the United States of which was made or reported in
accordance with section 1433 or 1644 of this title or section 1644a (b)(1) or (c)(1) of this
title, or in accordance with applicable regulations, shall remain aboard the conveyance
until authorized to depart the conveyance by the appropriate [CBP] officer. Upon
departing the conveyance, the passengers and crew members shall immediately report
to the designated [CBP] facility with all articles accompanying them.

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1.2.4. 19 U.S.C.§ 2 - Rearrangement and limitation of districts; changing locations

The President is authorized from time to time, as the exigencies of the service may
require, to rearrange, by consolidation or otherwise, the several customs-collection
districts and to discontinue ports of entry by abolishing the same or establishing others in
their stead. The President is authorized from time to time to change the location of the
headquarters in any customs-collection district as the needs of the service may require.
1.2.5. 19 U.S.C. 1467 - Special inspection, examination, and search

Whenever a vessel from a foreign port or place or from a port or place in any Territory or
possession of the United States arrives at a port or place in the United States or the
Virgin Islands, whether directly or via another port or place in the United States or the
Virgin Islands, the appropriate [CBP] officer for such port or place of arrival may, under
such regulations as the [Secretary of Homeland Security] may prescribe and for the
purpose of assuring compliance with any law, regulation, or instruction which the
[Secretary] is authorized to enforce, cause inspection, examination, and search to be
made of the persons, baggage, and merchandise discharged or unladen from such
vessel, whether or not any or all such persons, baggage, or merchandise has previously
been inspected, examined, or searched by officers of [CBP].
Other Authority
Pursuant to Section 231(a) of the Homeland Security Act (6 U.S.C. § 231(b)), CBP, as a
component of the Department of Homeland Security, has authority relating to import and
entry inspection activities for agricultural products under the Virus-Serum-Toxin Act (21
U.S.C. § 151 et seq.), The Honeybee Act (7 U.S.C. § 281), Title III of the Federal Seed
Act (7 U.S.C. 1581 et seq.), The Plant Protection Act (7 U.S.C. § 7701 et seq.), The
Animal Health Protection Act (7 U.S.C. § 8301 et seq.), The Lacey Act amendments of
1981 (16 U.S.C. 3371 et seq.), and Section 11 of the Endangered Species Act (16
U.S.C. § 1540). CBP Officers carry out these inspection functions pursuant to
regulations set out in Title 7 C.F.R. Chapter III and Title 9 C.F.R. Chapter I, subchapter
D.

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1.3 TERMINOLOGY AND ACRONYMS
A
AC - Alternating Current
ACS - Access Control System
ADA - Americans with Disabilities Act
ADIT - Alien Documentation Identification and Telecommunication
ADP - Automated Data Processing
A / E- Architect / Engineer
AFIS Automated Fingerprint Identification System
Aliens - Individuals who are not United States Citizens
Anti- Logic, which eliminates two or more people passing through an
Piggybacking access controlled door simultaneously.
-
APHIS - Animal and Plant Health Inspection Service
APIS - Advance Passenger Information System
AQI - Agricultural Quarantine Inspection
ASHRAE - American Society of Heating & Refrigeration Air-conditioning
Engineering
AT-CET - Anti-Terrorism Contraband Enforcement Team
ATM - Automatic Teller Machine
AWS - Alarm Workstations
B
BOCA - Building Officials and Code Administrators – The BOCA National
Building Code is a model set of standards for building construction
issued by BOCA International, Inc., to protect building occupant
health and life safety.
C
CBP - U.S. Customs and Border Protection
CBP Area - The term “CBP area” means the CBP security area at any seaport
accommodating sea commerce designated for processing
passengers, crew, their baggage and effects arriving from, or
departing to, foreign countries, as well as the vessel / craft
disembarking area and other restricted areas designated by the port
director. These areas will be posted as restricted to the extent
possible and are established for the purpose of prohibiting
unauthorized entries or contact with persons or objects.
CCC - CBP Coordination Center
CCTV - Closed Circuit Television
CDC - Centers for Disease Control and Prevention
CFR - Code of Federal Regulations
CMU - Concrete Masonry Unit

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CPU - Central Processing Unit

CTDS Cruise Terminal Design Standards
CTR - Counter-Terrorism Response (Officers/Team)
D
DDS - Digital Dynamic Signage
DFO - Director, Field Operations
DHS Department of Homeland Security
DOT - Department of Transportation
DVR - Digital Video Recorder
F
FC - Foot candles
FDAR - Fraudulent Document Analysis Room
FDAU - Fraudulent Document Analysis Unit
Federal Refers to the United States Government and all Federal agencies
Government - and agents representing these agencies.
FIS - Federal Inspection Service
FWS Fish and Wildlife Service
G
GA - Gauge
GFCI - Ground Fault Circuit Interrupter
GWB - Gypsum wall board
H
HEPA - High Efficiency Particular Air
HHS - Department of Health and Human Services
HOD Host on Demand
Hold Room - A room used to detain persons
HQ - Headquarters
HVAC - Heating, Ventilation, and Air Conditioning
I
IA - Internal Affairs
IBC - International Building Code. The IBC is a set of model standards by
BOCA International, Inc., to protect building occupant health and
safety.
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IBIS - Interagency Border Inspection System

ICE - U.S. Immigration and Customs Enforcement
ICS - Intercommunication Subsystem
ID - Identification (badge)
IDENT - Automated Biometric Identification System
IDS - Intrusion Detection System
INA - Immigration and Nationality Act
IPC - International Plumbing Code
IT - Information Technology
J
JABS - Joint Agency Booking System (Now referred to as the CBP
Coordination Center)
L
LAN - Local Area Network
M
MDF - Main Distribution Fram
MTSA - Maritime Security Transportation Act
N
NFPA - National Fire Protection Association
NIJ - National Institute of Justice
NIOSH - National Institute for Occupational Safety and Health
NSF - Net Square Feet
O
OCR - Operational Control Room
OF Office of Finance
OFO Office of Field Operations
OIC - Officer in Charge
OIT - Office of Information Technology

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P
PAU - Passenger Analysis Unit
PD Port Director
PHS Public Health Service
POE - Port of Entry
POV - Privately Owned Vehicle
PPA - Primary Processing Area
PPL - Primary Processing Lane
PSS - Physical Security System
PTZ - Pan, Tilt, Zoom (associated with CCTV security system)
R
RCC - Rover Coordination Center
RH Relative Humidity
Renovation, A major renovation requires the airport operator or carrier to comply
Major - with CBP’s CTDS in the areas affected by the renovation. A major
renovation is one that impacts CBP processing areas, office space,
and operations areas. Affected CBP areas would require the
airport operator or carrier to comply with the current CBP CTDS
when renovation affects CBP operations. A major renovation to one
part of the CBP sterile area, though requiring compliance with the
current CBP CTDS in the area to which renovations are made, may
not necessarily require renovations/compliance with other parts of
the CBP sterile area not affected by the major renovation. For
example, renovation of the CBP processing booths that would have
to comply with the current CBP CTDS, may not necessarily require
the airport operator or carrier to renovate the CBP office area and
comply with the current CBP CTDS concerning CBP office space.
Renovation, A minor renovation in the CBP area is one that does not appreciably
Minor - affect CBP processing areas, office space, or CBP operations. For
example, modifications of the sterile corridor system or gate areas
may fit the definition of a minor renovation that would not require
compliance with the CBP’s present CTDS except for the affected
area unless passenger capacity is increased.
RO / PAX - Roll-on-Roll off Passenger Ferry ship
S
SCS - Sterile Corridor System
S/S- Stainless Steel
STC - Sound Transmittance Coefficient
STU - Secure Telephone Unit
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T
TIA / EIA - Telecommunications Building Wiring Standards
TSA - U.S. Transportation Security Administration
TVSS - Transit Voltage Surge Suppression
TWOV Transit Without Visa
U
USCS - U.S. Customs Service
UPS - Uninterrupted Power Supply
USG - United States Government
USPASS - U.S. Passenger Accelerated Service System
US-VISIT - United States Visitor and Immigrant Status Indicator Technology
UTP - Unshielded Twisted Pair
V
VAC - Volts Alternating Current
VCT - Vinyl Composite Tile
VE - Value Engineering
VS - Veterinary Services
W
WAN - Wide Area Network
X,Y,Z

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CHAPTER 2 - FACILITY PLANNING AND PROCEDURES
2.1 OVERVIEW OF THE CBP AREAS WITHIN THE FEDERAL INSPECTION SERVICE
(FIS)
At CBP Cruise Ship Passenger Processing Facilities in the United States, the sterile
CBP / FIS area includes ship arrival gangway vestibules, the Sterile Corridor System
(SCS), baggage claim, passenger processing areas and the CBP / FIS office and
support areas.
The CBP passenger processing facility must be separated physically and visually from
the non sterile / public areas and other outside areas. This separation includes a wall
structure that goes from the floor to the underside of slab of the structure above to
establish a sterile environment. The FIS area must be designed so that arriving
passengers or crewmembers cannot bypass the processing area or interact with the
public prior to CBP processing.
After disembarking, the passengers move through the sterile corridor to the CBP Primary
Processing Area and then to baggage claim to collect their baggage. Beyond the
baggage claim area, passengers proceed to the secondary processing area or to the
main CBP exit control area.
2.2 FACILITY PROGRAMMING OVERVIEW

The size of the CBP passenger processing facility is determined by the number of
passengers processed at the peak hour of operation and by the number of ships arriving
during a set time period. When these parameters have been established, the port
operator should contact the local CBP Field Office who will assist in developing specific
requirements for each proposed facility.
Port Authorities considering the construction of a new facility or the renovation of an
existing passenger processing facility must involve CBP during the early stages of
project planning. Failure to do so often results in improper compliance with mandatory
application procedures and unacceptable design assumptions that can cause significant
time delays and increased construction costs.
CBP classifies cruise ship passenger processing facilities by determining the maximum
number of passengers processed at the peak hour of operation:
Small cruise ship facilities Processes less than 800 passengers per hour
Mid-size cruise ship facilities Processes 800 to 2,000 passengers per hour
Large cruise ship facilities Processes 2,000 passengers or more per hour

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Cruise Ship Passenger Processing Facilities in the United States can be staffed or non-
staffed. At smaller facilities processing a low volume of traffic arriving aboard a limited
number of international ships, some standards presented in the CTDS may seem
stringent. In this instance, CBP officials will evaluate the port’s traffic projections on a
case-by-case basis and, if warranted, reduce selected requirements accordingly.
CBP passenger processing facilities are provided at no cost to the government and
processing services are normally furnished by the government at no cost to the port
operator. The design and construction of spaces within the secure perimeter of a
processing facility and other related areas controlled by CBP must be approved in
writing before CBP processing begins.
New or renovated passenger processing facilities must comply with all applicable CBP
standards in place at the time of construction document approval. Absent extraordinary
circumstances, no new standards or operational changes which can impact the building
will be required by CBP after written plan approval has been provided by CBP.
CBP considers a passenger processing facility designed for a useful life of not more than
two (2) years a temporary facility. Permanent facilities should be designed to reflect
traffic projections for a minimum of five (5) years and preferably ten (10) years.
Although many facilities are in a state of continuous renovation and may refer to some
projects as “interim” or “temporary”, this does not affect the CBP planning and approval
process or the facility requirements necessary to support CBP operations.
2.3 DESIGNING A CBP PROJECT – THE DEVELOPMENT, REVIEW, & APPROVAL

PROCESS
The development of a CBP Cruise Ship Passenger Processing Facility project includes
the following seven steps in the design process and is coordinated between the port
operator and / or their agent(s) and CBP. Processes may vary depending on project
scope and requirements; therefore it is required that port operators consult with CBP
early in the planning stages of any project. This process is a typical example of the CBP
Cruise Ship Passenger Processing Facility Design and Construction Review Process.
1. Port of Entry Designation and Project Approval

2. Pre-Design and Programming
3. Schematic Design
4. Design Development
5. Construction Document
6. Construction
7. Acceptance, Occupancy, and Commissioning

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2.3.1. Port of Entry Designation and Project Approval
The Planning Process Begins

The process begins with the port operator or transportation line planning for an
international cruise ship terminal. This may involve the creation of a Planning
Committee, which initiates the process by sending a letter to the local CBP Field Office
requesting that CBP formally designate a location as an international port of entry or
other designation.
In order for CBP to properly evaluate this request, the letter must identify specific and /
or anticipated operational and functional information such as number of and frequency of
ships, originating countries, schedule implementation, passenger load, number of
passengers per hour (on opening day), projected opening date, projected growth (5 -10
years), and feasibility study information (if any study of this type has been done).
Other Federal Agencies

As soon as project approval is obtained from CBP, other agencies involved in the FIS
facility must be contacted. They will provide valuable planning and programming input to
ensure the facility will be adequate. In addition, this will reduce the possibility that an
FIS facility will be rejected for international operations. These actions and all approvals
should be completed before the physical design or footprint of the building is developed.
2.3.2. Pre-Design and Programming Phase

The initial project design kickoff meeting between CBP and the port operator and their A
/ E serves as the event where the A / E receives the necessary direction by the port
operator to begin the planning, programming and design for a new facility or a facility
renovation. CBP provides the CTDS along with specific operational requirements to the
port operator which provides the A / E with the direction to proceed with pre-design and
space programming. The A / E will develop a facility long-term master plan (typically 10
years) and generate preliminary site selection, space programming, conceptual
development, functional adjacencies and blocking / stacking diagram information.
Appropriate spaces and facilities for the CBP component of the FIS will be allocated
based on the CTDS as defined in later chapters. Contact with CBP at this early phase is
essential and required, to validate spaces and advise on special situations. The Design
Review process will be established for each project at this initial meeting.
CBP provides the port operator or their agent with oversight review to ensure that the
design provides all of the spaces and build-out required to support CBP processing
operations at the port. Programming workshops will be conducted with CBP and the
design team to determine and refine project requirements as required. Requirements of
other FIS agencies will also be defined at this time. A project budget and schedule will
be developed during this phase.
The CBP Field Office maintains oversight authority over project development and
coordinates with other CBP program representatives, including OFO, OF, IA, OIT, CBP
HQ, and Field Office staff as required.

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Communication with CBP

During the early design stages and through the planning process of any project
consultation with the local CBP Field Office is required. This avoids design problems
that could result in project delays and costly retrofitting.
Determination of CBP Space Requirements

A detailed program of CBP spaces is developed by the A / E and a preliminary concept
must be approved by CBP for processing, administration, and support requirements.
The port operator or their designated agent must submit, for CBP review, a layout of all
FIS areas including CBP and other agencies located within the FIS. After CBP written
approval is received, the Schematic Design Phase begins.
CBP approval is necessary to proceed to the next phase. While contact is usually made
with CBP representatives at the local level, follow-up meetings with CBP HQ may be
required in order to ensure the facility design will meet CBP requirements. Without CBP
approval and without regular reviews / approvals from CBP during all programming and
design phases, the ultimate acceptance, commissioning, and operation of a facility is
jeopardized.
2.3.3. Schematic Design Phase

The A / E will develop a Schematic Design Submission incorporating but not limited to
the following: room configurations, sizes, and layouts, technical narratives of the major
engineering systems, floor plans / sections, and elevations. It is very important that the
port operator or their agent is given all the necessary feedback information by CBP for
design and programming at this point.
This further refinement of design and program information will generate updated budget
and schedule data for the design development phase. CBP involvement, particularly
related to budgeting, staffing / personnel requirements, and furniture is established
during this phase. Technical and functional reviews will be scheduled with the
respective CBP representatives during the schematic phase.
2.3.4. Design Development Phase

The A / E will develop a Design Development Submission incorporating but not limited to
the following: floor plans / sections, elevations, reflected ceiling plans, outline
specifications, and finish schedule, single-line diagrams for all building systems, layout,
security systems, building sections, wall sections, and special construction requirements.
The submission, and all subsequent design submissions, shall include layouts of all the
FIS area with details of CBP spaces highlighted. CBP reviews the entire FIS area for
border integrity issues, and CBP spaces are reviewed in detail for operational, technical,
security and functional requirements.
The CBP Field Office retains oversight authority over the project(s) and continues to
coordinate with the other program representatives including OFO, OF, IA, OIT, CBP HQ,
and Field Office staff as required.
Periodic technical and functional reviews will be scheduled with the respective CBP
representatives, and at the conclusion of this phase the port operator or their designated
agent will receive written approval from CBP with authorization to proceed to the
Construction Documents Phase.
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2.3.5. Value Engineering

Policy, procedures, and various guidance often require that Value Engineering (VE)
studies be performed on construction projects. VE studies use life-cycle costing
extensively and can enhance the cost effectiveness of applying CBP requirements found
within these CTDS. For example, a VE study may uncover an important FIS facility
function that can be accomplished in a more cost effective manner, or generate savings
that can be used to fund other necessary FIS facility improvements.
In addition to periodic technical and functional reviews, any value engineering
determinations throughout the duration of the FIS project(s) will be scheduled with the
appropriate CBP representatives as required to review and approve any VE
recommendations prior to implementation.
2.3.6. Construction Document Phase

The A / E will develop a Construction Document Submission incorporating but not limited
to the following: Complete floor plans / sections; elevations; reflected ceiling plans;
finish / door schedules and specifications; detailed diagrams and specifications for all
engineering systems, security systems and telecommunication systems, material and
equipment specifications, computer room and rack layouts, and special construction
requirements.
The CBP Field Office will continue to retain oversight authority over the project and
provide close coordination with other CBP program representatives including OFO, OF,
IA, OIT, CBP HQ, and Field Office staff as required.
Periodic technical and functional reviews will be scheduled with the respective CBP
representatives, and at the conclusion of this phase the port operator or their designated
agent may receive CBP approval and be authorized to proceed to the bidding and
awarding of the project. Reconciliation of the review comments and an opportunity for
final input and written approval from CBP is required prior to completion of the
Construction Documents (one hundred percent Design Submission) and acceptance by
CBP. Budget and schedules are updated and procurement continues to track
equipment provision and deliveries.
2.3.7. Construction Phase

At the Construction Phase kick-off meeting, the project schedule and significant
milestones are discussed and established. CBP Field Office representatives continue to
be involved during this phase and make periodic inspections as necessary during the
construction process. However, only CBP HQ can approve major changes. Deviations
in CBP-related spaces from the approved construction documents are to be reported
immediately to CBP HQ for review, direction and resolution.
At the appropriate time, the A / E will generate a construction punch-list for the CBP
spaces, concurrent with a punch-list being developed by the respective CBP component.
The budget is updated for fiscal year procurement, schedule is updated, and
reconciliation of items and issues eventually results in the CBP final inspection and
acceptance of the facility. The CBP approval and commissioning review process also
assists in the final coordination of the CBP fit-out and move-in phase.

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2.3.8. Acceptance, Occupancy and Commissioning
CBP Move In
CBP is responsible for procurement and placement of specific computers and other
equipment. CBP is also responsible for coordination of security and other equipment
that is the budgetary responsibility of the port operator. Coordination is critical in the
Move-In and Occupancy Phase of the project. As the project nears completion, CBP
telecommunication equipment is staged for installation at the site. Installation of
furniture and equipment proceeds and a final inspection is scheduled with CBP to
ensure facility compliance with CBP standards for approval and occupancy.
After the CBP final inspection punch-list of the facility is determined acceptable by the
CBP Field Office, CBP will issue written approval as required and assume occupancy of
the facility. Once staff and equipment move-in is accomplished, facility commissioning
begins for the first arriving ship.
CBP Occupancy
When CBP occupancy is complete and the facility is in operation, facility strategic
resource and condition assessments may occur at periodic intervals. The process for
development and design of the CBP portion of an FIS facility identified in detail above is
indicated on the flow chart following this section.

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2.3.9. Design and Construction Review Process Overview for CBP Cruise Ship
Passenger Processing Facilities
CBP receives request for a cruise ship facility construction project (New designation/Major Renovation)
CBP reviews and coordinates request to determine feasibility and provide approval(s) as required
CBP requirements are provided to the port authority
Pre-Design and Programming
Schematic Design
Design Development
Construction Documents
Construction Phase
Acceptance, Occupancy, and Commissioning
Minimum CBP, Facility Owner/Operator Responsibilities:
Phase 1 Cruise Ship Facility Owner/Operator submits request to construct/ renovate a CBP Passenger
CBP receives Processing Facility to CBP including:
notification and •Number of/frequency of ships •A feasibility study (if completed) •Originating countries
request for a •Number of gangways
CBP facility •Passenger load including passengers per hour on opening day and projected passenger traffic for 5 and 10
construction years after opening
project from the
cruise ship facility CBP reviews and approves. CBP provides requirements. CBP establish the number of reviews and the
owner/operator. number of written CBP approvals required at each phase.
Cruise Ship Facility Owner/Operator A/E begins pre-design and programming:

Phase 2
•Space programming •Functional adjacency
Pre-Design &
•Site selection •Blocking/stacking diagrams
Programming
•Concept development •Facility long-term master plan See note *
Cruise Ship Facility Owner/Operator A/E begins schematic phase:

Phase 3
•Room layout •Floor plans/sections
Schematic
•Specifications •Elevations
Design
•Technical narratives (engineering systems) See note *
Cruise Ship Facility Owner/Operator A/E begins design development phase:

Phase 4 •Floor plans/Sections/Elevations •Special construction requirements
Design •Finish schedules •Reflected ceiling plan
Development •Engineering system single line diagrams (all) •Booth and counter drawings
•Security systems layout See note*
Cruise Ship Facility Owner/Operator A/E begins construction documents phase:

•Floor plans/Sections/Elevations •Security systems layout
Phase 5
•Finish schedules •Special construction requirements
Construction
Documents •Door schedules and door access control points •Computer room rack layouts
•Door hardware sets and specifications •Booth and counter drawings
•Engineering system single line diagrams (all ) See note. *
Cruise Ship Facility Owner/Operator A/E begins construction phase and coordinates with CBP for
Phase 6
required reviews, establishment of punch-list, and approvals regarding:
Construction
•Bid/award update •Construction schedule
Phase
•Construction phase kick-off •Milestones
Any deviation from CBP approved construction documents must be reported to CBP. *
Phase 7 Cruise Ship Facility Owner/Operator A/E proceeds to move-in/occupancy phase and coordinates
CBP with CBP for required reviews and approvals regarding:
Acceptance, •Furniture •Resolution of punch-list
Occupancy & •Computer •Staff move-in
Commissioning •Equipment install •Commissioning for first vessel/craft arrivals
CBP issues final written approval, as required.
*CBP coordinates required drawing and document reviews within CBP and provides written approval determination, as required.
Figure 2-1 Review Process for CBP Cruise Ship Passenger Processing Facilities

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2.4 BUDGET RESPONSIBILITY

In accordance with all applicable laws, rules, and regulations, CBP defines a cruise ship
passenger processing facility as a “turnkey project” which when complete and ready for
occupancy is fully operable with the exception of selected items normally furnished by
the government. These items include and are limited to the enforcement and
administrative computer system, telephone system (specified intercom system not
included), two-way radio base stations and rooftop antenna, satellite TV system
(selected locations), and other select equipment. Contact with CBP at the early stages
of the planning process is essential and required, to validate requirements and advise on
special situations.
2.5 OTHER FEDERAL AGENCIES AND PROGRAMS AT CRUISE TERMINAL FIS

FACILITIES
At certain facilities, three additional government agencies may be co-located with CBP.
The Public Health Service (PHS), the Fish and Wildlife Service (FWS), and the offices of
Immigration and Customs Enforcement (ICE), an investigative agency of the DHS, may
also be present and require office space in addition to the space requirements of CBP.
The PHS offices are typically located in the Primary Processing Area (PPA) and the
FWS offices are typically adjacent to the secondary processing area. The offices of ICE
are located to provide agents with ready access to both the passenger processing areas
and to non-public access to official vehicle parking. When present, these agencies
should be consulted for specific facility requirements in support of their operations.
2.5.1. U.S. VISIT Program Office (US-VISIT)

The Department of Homeland Security initiated the U.S. Visitor and Immigration Status
Indicator Technology (US-VISIT) program on January 5, 2004. The objective of the
program is to check the status of foreign nationals entering the country and to assure
that no one overstays his or her admission period. The program permits the government
to record foreign nationals entering and departing the United States. US-VISIT employs
biometrics to verify an individual’s identity and to confirm that he or she is who they
profess to be.
CBP administers this program at select cruise ship passenger processing facilities.
For exit requirements for US-VISIT, the US-VISIT Program Office will provide those
requirements for specific areas within the facility. At some locations, wireless devices
may be used at outbound locations and cabling may be required to the end of the
terminal / boarding areas.
CBP and the US-VISIT Program Office are supporting new DHS initiatives for e-passport
readers and should be contacted regarding all requirements associated with the US-
VISIT initiative.

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2.5.2. U.S. Public Health Service, Centers for Disease Control and Prevention
(PHS)
The Public Health Service (PHS), Department of Health and Human Services (HHS), is
authorized to make and enforce such regulations as are necessary to prevent the
introduction, transmission, or spread of communicable diseases from foreign countries
into the United States or its possessions. If PHS operations are involved in the FIS
facility, PHS must be contacted in the early planning stages of the project. They will
provide valuable planning and programming input to ensure the facility will be adequate.
2.5.3. U.S. Fish and Wildlife Service (FWS)

The U.S. Fish and Wildlife Service (FWS), Department of the Interior (DOI), carries out
the responsibilities assigned to it by law, including the Endangered Species Act [Title 16
USC 1538], the Lacey Act [Title 16 USC 3372], and other such legislation dealing with
the illegal trafficking of protected fish, wildlife, and plants. FWS is authorized to inspect
any package, crate, or other container, including contents and all accompanying
documents, upon importation or exportation. If FWS operations are involved in the FIS
facility, FWS must be contacted in the early planning stages of the project. They will
provide valuable planning and programming input to ensure the facility will.
2.5.4. U.S. PASS / NEXUS Programs

Programs are to be determined. Section reserved for future addendums.
2.6 CBP CRUISE SHIP PASSENGER PROCESSING FACILITIES
2.6.1. CBP Cruise Ship Passenger Processing Facilities
Introduction
A CBP Cruise Ship Terminal FIS Facility is located within Cruise Ship terminals utilized
for CBP primary and secondary passenger processing operations. The facility may be
used to accommodate permanent CBP staff or personnel dispatched from a near by
location on a temporary or as needed basis.
General Requirements
The facility will generally require an adequately sized gangway and corridor system,
CBP primary, secondary, and exit passenger processing booths / workstations, queuing,
and circulation areas, form counters, offices, and support areas. The following space
requirements outlines functional space typically required at a CBP Cruise Ship Terminal
FIS Facility. Although typical, each new construction and major renovation project plan
must be reviewed and coordinated with CBP for actual requirements based on specific
operations as determined by CBP.

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Space Requirements (Typical)

SCS-01: Gangway / Sterile Corridor System
PP-01: Primary Booths, Queuing, Processing and Exit (per booth)
PP-02: CBP Forms Counter(s)
PP-04 Counter Terrorism Response Suite (CTR)
PP-05: Public Male & Female Toilets (ADA)
SP-01: Secondary Queuing Area
SP-02: Triage Podium(s)
SP-05: Referral Passenger Waiting Area
SP-06: Secondary Baggage Exam Podium(s) and Belts
SP-07: Secondary Baggage X-ray Processing Workstation(s)
SP-08: CBP Agricultural Laboratory and Disposal Room
SP-10: Public Male & Female Toilets (ADA)
SP-11: Interview Room(s)
SP-12: Search Room(s)
SP-13: Hold Room(s) (Male)
SP-14: Hold Room(s) (Female)
SP-15: Hold Room(s) (Juvenile)
OS-01: Secondary Supervisor’s Office
OS-02: JABS / Identification Room
OS -03: Fraudulent Document Analysis Room
OS -04: ADIT Room
OS-06 Cashier’s Office
OS-07 Detainee Baggage Storage
OSA-01 Chief Officer’s Office
OSA-02: Supervisor’s Office
OSA-03: General Office Workstation(s)
OSA-07 Conference / Muster / Training Room
OSA-08: Mail / Copier / Shredder Room
OSA-09: Communications Room (Telephone and Radio)
OSA-10: Computer Room
OSA-11: General Storage / File Room
OSA-12: Secure Storage Room

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OSA-13 Break Room

OSA-14: Male & Female Staff Toilets / Showers / Lockers
EPS-01: Exit Podium(s)
2.6.2. Pre-Clearance Facilities

In response to a significant increase in border control mandated by the DHS and a
heightened awareness of the growing risk to the safety of CBP officers working in foreign
countries, CBP has substantially altered the required design standards for all
preclearance locations.
Before entering the CBP Preclearance facility, all passengers and crewmembers,
regardless of country of origin, must pass through host country security screening
processes. Passengers and crewmembers will be screened by host country security
screening officials for weapons and explosives. CBP will screen each checked bag for
radioactive material. Under this new design standard checked baggage will be permitted
to by-pass the CBP area providing that the individual weight and a digital photo of each
checked bag be readily available at each primary processing counter. In addition,
checked baggage must be capable of being re-delivered to the CBP area in a timely
manner upon demand by a CBP officer. When completed, passengers and crew are
then permitted to enter the facility and proceed to the CBP Primary Processing Area.
Passengers and / or crewmembers requiring further examination will be directed to a
Secondary Processing Area. The Secondary Processing Area should be located directly
adjacent to or after Primary Processing. Passengers and / or crewmembers who have
been admitted to the United States and do not require further scrutiny are permitted to
exit the facility and proceed to the outbound hold room(s) to await embarking a U.S.
bound ship.
2.6.3. Port Administrative Facilities

A CBP Port Administrative Facility may be required to accommodate officers, clerical
and support staff, secondary support functions, storage, and other CBP services in
support of a concentration of multiple CBP operations within a common geographical
area. In cases where a port administrative facility is required, these standards along
with other applicable CBP and Federal policy, regulations, and standards are to be used
as guidance in establishing specific facility requirements in close coordination with CBP.

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2.7 OTHER TYPES OF CBP PASSENGER PROCESSING FACILITIES AT SEAPORTS
2.7.1. Ferry Terminal FIS Facility
Introduction
A CBP Ferry Terminal FIS Facility is located within ferry terminals utilized for CBP
primary and secondary processing operations. CBP ferry inspection operations are
conducted for both pedestrian and vehicular traffic and may also support a commercial
cargo element based on the specific operations of the port. Separate commercial cargo
facility accommodations are required in roll-on, roll-off, passenger ferry operations or
what is commonly referred to as RO / PAX operations. RO / PAX operations may carry
freight, vehicles, and passengers on a single ship.
The ferry facility, regardless of type of facility, may be used to accommodate permanent
CBP staff or personnel dispatched from a near by location on a temporary or as needed
basis. Separate technical design standards are required for the development of ferry
FIS facilities. Refer to the “Ferry Terminal Design Standards for Passenger Processing
Facilities” available from CBP.
2.7.2. Seaplane Terminal FIS Facility
Introduction
CBP Seaplane Terminal FIS operations are located within seaplane facilities utilized for
CBP primary and secondary passenger processing. The facility is typically used to
accommodate CBP personnel dispatched from a near by location on a temporary or as
needed basis.
For standards related to the design and development of seaplane FIS facilities, refer to
Chapter 8, “General Aviation Facility” in the “Airport Technical Design Standards”
available from CBP
2.7.3. Private Craft Processing Facilities

For standards related to the design and development of CBP private craft processing
facilities, including the Outlying Area Reporting System (OARS), and other initiatives,
contact CBP.
2.8 ARRIVAL PASSENGER PROCESSING
2.8.1. Ship Arrival

When an international ship docks at a FIS terminal in the United States, passengers,
crew, baggage and cargo carried aboard fall under the jurisdiction of CBP. Most
inbound ships proceed to a berthing / docking area where passengers typically
disembark through a gangway into a gate vestibule and enter a Sterile Corridor System
(SCS).

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2.8.2. Gangway / Sterile Corridor System

Sterile corridors lead passengers and crew to the processing area and assure that no
one has physical contact with other types of passengers, the general public or
unauthorized transportation line and port employees. Arriving passengers proceed
through a sterile corridor to the baggage claim area.
Passenger routing should be as short and direct as possible. Any form of obstruction,
including cross flow traffic, will not be permitted. Only FIS authorized personnel will be
permitted in the sterile corridor system during international arrivals.
2.8.3. Inbound Baggage Control

Baggage is typically transported to a secure international staging area within the facility,
where the bags are claimed by passengers within the FIS area. Passengers then
proceed to the CBP Primary Processing Area.
2.8.4. CBP Primary Processing

The arrivals area must be of adequate size and depth to accommodate arrival
passenger queues and processing during the peak hour of international arrivals activity.
The initial size of the passenger queue area must be confirmed with the opening day
peak hour international arrivals traffic volume, and also incorporate additional area for
the increase in traffic volume over the first five-year traffic forecast period. After entering
the primary area, passengers select, or are directed to a queuing lane and move to the
processing booths where they present their travel documents for examination and are
processed by a CBP officer.
At the conclusion of processing, admissible passengers proceed to exit control at the
head of the main facility exit lanes to surrender their CBP declaration form. Most
passengers are instructed by CBP Officers to exit the facility. If a passenger has been
identified for additional processing he or she will be directed to proceed to the CBP
secondary area.
2.8.5. CBP Coordination Center (CCC)

When passengers leave the processing booths they pass the CBP Coordination Center
(CCC). The CCC is usually located directly beyond CBP primary processing and must
have a clear, unobstructed view of the processing booths.
CBP officers in the coordination center monitor the processing floor, control facility
security and observe all activity within the sterile perimeter, including international ship
docking areas and the international baggage areas.
2.8.6. CBP Secondary Processing

Arrival passengers that are identified by CBP as requiring additional processing and
examination are directed / escorted to the CBP Secondary Processing area for individual
attention, which may include passport / visa concerns, baggage and / or agricultural
products processing. The CBP Secondary Processing area is located downstream from
baggage claim and Primary Processing and adjacent to the main facility exits.

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2.8.7. CBP Administration Areas

The CBP administrative offices and support spaces are located within the sterile
perimeter adjacent to and readily accessible from the Primary Processing Area and the
Secondary Processing Area.
2.8.8. Space Requirements for Additional Government Agencies

At certain locations, additional government agencies are co-located with CBP. The
PHS, the FWS, and ICE may also require office space in addition to the space
requirements of CBP. Location of these offices will be determined during the design
phase.
PHS, FWS, and ICE must be involved during the planning phase to afford all co-located
agencies the fullest opportunity possible to properly coordinate the location, size, etc., of
any space required beyond the space outlined by CBP.

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Figure 2-2 Flow of traffic in single level passenger processing facilities at U.S. seaports

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Figure 2-3 Flow of traffic in two (2) level passenger processing facilities at U.S. seaports

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Figure 2-4 Preclearance cruise ship passenger processing facility traffic flow

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CHAPTER 3 - DESIGN AND CONSTRUCTION REQUIREMENTS
3.1 INTRODUCTION
These Design and Construction Requirements were developed to assist architects and
engineers (A / E) in planning CBP passenger processing areas, secondary processing
support spaces and other areas related to CBP cruise ship passenger processing
facilities . The port operator / transportation line is required to provide all cabinetry, built-
ins, fixtures, furniture, and equipment specified, described or required by the following
program. Items furnished by the government are limited to equipment specifically
identified as “CBP provided equipment”. The port operator / transportation line is
required to contact CBP in the early stages of project development for guidance and
CBP approval in planning the facility. The facility requirements are determined by the
volume of traffic processed at the peak hour of activity and CBP operational
requirements. The facility space requirements matrix categorizes cruise ship passenger
processing facilities as follows:
Small facilities Processes less than 800 passengers per hour.

Mid-size facilities Processes 800 to 2,000 passengers per hour.
Large facilities Processes 2,000 or more passengers per hour.

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3.2 SPACE REQUIREMENTS MATRIX

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Border Protection CRUSIELINE (SMALL) CRUISELINE (MED) CRUISELINE (LARGE)
`` 200 400 600 800 1200 1400 1800 2000 3000 4000 5000
Table of Space Requirements Planning Parameters NSF Qty NSF Qty NSF Qty NSF Qty NSF Qty NSF Qty NSF Qty NSF Qty NSF Qty NSF Qty NSF Qty NSF Remarks
Gangway / Sterile Corridor System
SCS-01 Gangway / Sterile Corridor System Varies. Coordinate with CBP. varies v v v v v v v v v v v
Primary Processing
PP-01 Primary Booth, Queuing, Processing & Exit (per booth) See Diagrams 1,1a,1b,1c,1d&1e 1,320 2 2,640 4 5,280 6 7,920 8 10,560 12 15,840 14 18480 18 23760 20 26400 30 39600 40 52800 50 66000 130 pax/hr per booth, 65 per workstation typical. Confirm processing rate with
CBP specific to each planned operation.
PP-02 CBP Forms Counter Varies. Determined by pax demand. 24 1 24 1 24 1 24 1 24 1 24 2 48 2 48 2 48 4 96 4 96 5 120
PP-03 CBP Coordination Center Review location with CBP. 225 1 225 1 225 1 225 1 225 1 225 1 225 2 450 2 450 2 450 2 450 2 450
PP-04 Counter Terrorism Response Suite 475 1 475 1 475 1 475 1 475 1 475 1 475 1 950 1 950 1 950 1 950 1 950
PP-05 Public Male & Female Toilets (ADA) Per code. 231 v v v v v v v v v v v
SUB 3,364 6,004 8,644 11,284 16,564 19,228 25,208 27,848 41,096 54,296 67,520
CBP Secondary Processing
Secondary Processing Area
SP-01 Secondary Queuing Area CBP. 25 4 100 8 200 12 300 16 400 24 600 28 700 36 900 40 1000 60 1500 80 2000 100 2500
3'x4' podium: 7' pax queue, 5' rear min., 5' circ. 180 1 180 1 180 1 180 1 180 1 180 1 180 0 0 0 0 0 0 0 0 0 0
SP-02 Triage Podium (Single and Double) aisles.*C
7'x 3' podium, 5'aisles sides on either side, 5' 315 0 0 0 0 0 0 0 0 0 0 0 0 1 315 1 315 1 315 1 315 1 315
SP-03 Triage Podium (Quad) behind, 7' in front *C
SP-04 Rover Coordination Center For multi level facilities only. 225 1 225 1 225 1 225 1 225 1 225 1 225 1 225 1 225 1 225 1 225 1 225
SP-05 Referral Passenger Waiting 25 sf per/pax.*C 25 2 50 4 100 6 150 8 200 12 300 14 350 18 450 20 500 30 750 40 1000 50 1250 Based on 50% of secondary passengers
SP-06 Seconary Baggage Exam Podium and Baggage Belts 21'x36' processing area min. 756 0 0 0 0 0 0 1 756 1 756 1 756 1 756 2 1512 2 1512 2 1512 2 1512
SP-07 Secondary Baggage X-ray Processing Workstation 41'x36' processing area min. 1,476 1 1476 1 1476 1 1476 1 1476 1 1476 1 1476 1 1476 1 1476 2 2952 2 2952 2 2952
SP-08 CBP Agricultural Laboratory and Disposal Room As required by CBP. 150 1 150 1 150 1 150 1 150 1 150 1 150 1 150 2 300 2 300 2 300 2 300
SP-09 CBP/APHIS VS Bird Quarantine and Bird Holding Facilities As required by CBP. varies v v v v v v v v v v v
SP-10 Public Male & Female Toilets (ADA) Per code. varies v v v v v v v v v v v
SP-11 Interview Room 80 1 80 1 80 1 80 1 80 1 80 2 160 2 160 2 160 3 240 3 240 3 240
SP-12 Search Rooms 80 1 80 1 80 1 80 1 80 1 80 2 160 2 160 2 160 3 240 3 240 3 240
SP-13 Hold Room Male Detention toilet and fixtures req'd. 115 1 115 1 115 1 115 1 115 1 115 1 115 1 115 1 230 1 230 1 230 1 230
SP-14 Hold Room Female Detention toilet and fixtures req'd. 115 1 115 1 115 1 115 1 115 1 115 1 115 1 115 1 230 1 230 1 230 1 230
SP-15 Hold Room Juvenile Detention toilet and fixtures req'd. 115 1 115 1 115 1 115 1 115 1 115 1 115 1 115 1 230 1 230 1 230 1 230
SUB 2,686 2,836 2,986 3,892 4,192 4,502 4,937 6,338 8,724 9,474 10,224
Secondary Operations and Support

OS-01 Secondary Supervisor’s Office 150 1 150 1 150 1 150 1 150 1 150 1 150 1 150 1 150 1 150 1 150 1 150
OS-02 JABS/Identification Rooms 150 0 0 0 0 0 0 0 0 0 0 0 0 1 150 1 150 1 165 1 165 1 175
OS-03 Fraudulent Document Analysis Room 150 0 0 0 0 0 0 0 0 0 0 0 0 1 150 1 150 1 165 1 165 1 175
OS-04 ADIT Room 110 1 110 1 110 1 110 1 120 1 120 1 135 1 150 1 150 1 180 1 200 1 230
OS-05 Agents Office: U.S. Immigration and Customs Enforcement Confirm Requirement w. CBP and ICE 150 v v v v v v v v v v v
OS-06 Cashier’s Office 50 0 0 0 0 0 0 1 50 1 50 1 50 1 50 1 50 1 50 1 50 1 50
OS-07 Detainee Baggage Storage 50 1 50 1 50 1 50 1 50 1 50 1 50 1 50 1 50 2 50 2 50 2 50
SUB 310 310 310 370 370 385 700 700 760 780 830
CBP Administration
CBP Officer/Staff Areas
OSA-01 Chief Officer's Office 175 1 175 1 175 1 175 1 175 1 175 1 175 1 175 1 175 1 175 1 175 1 175
OSA-02 Supervisor’s Office 150 1 150 1 150 1 150 2 300 2 300 2 300 2 300 3 450 3 450 3 450 3 450
OSA-03 General Office Workstation(s)"C" 64 2 128 4 256 6 384 8 512 12 768 14 896 18 1152 20 1280 30 1920 40 2560 50 3200
OSA-04 Anti-Terrorism Contraband Enforcement Team Office "B" 4 - 64sf wkstns 256 0 0 0 0 0 0 1 256 1 256 1 512 1 512 1 512 1 768 1 768 1 769 64 SF officer work station modules
OSA-05 Passenger Analysis Unit (PAU)/Intelligence Office 4 - 64sf wkstns 256 0 0 0 0 0 0 1 256 1 256 1 512 1 512 1 512 1 768 1 768 1 769 64 SF officer work station modules
OSA-06 Canine Unit Office with General Storage Room 2 - 64sf wkstns (128sf office + 128sf storage) 256 0 0 0 0 0 0 0 0 0 0 1 256 1 256 1 256 1 256 1 256 1 256 64 SF officer work station modules
OSA-07 Conference / Muster / Training Room Min. 300 (See Remarks) 300 v v v v v v v v v v v Room must accommodate all staff for CBP musters as required.
OSA-08 Mail / Copier / Shredder Room 70 0 0 0 0 0 0 0 0 0 0 1 70 1 70 1 100 1 115 1 115 1 120
OSA-09 Communications Room (Telephone and Radio) 60 1 60 1 60 1 60 1 60 1 60 1 70 1 70 1 80 1 80 1 100 1 100
OSA-10 Computer Room 80 1 80 1 80 1 100 1 150 1 150 1 175 1 175 1 230 1 230 1 260 1 260
OSA-11 General Storage/File Room 150 1 150 1 150 1 150 1 200 1 200 1 250 1 300 1 375 1 425 1 475 1 530
OSA-12 Secure Storage Room(s) 60 1 60 1 60 1 60 1 75 1 75 1 80 1 80 1 100 1 100 1 120 1 120
OSA-13 Break Room
OSA-14 Male and Female Staff Toilets/Showers/Lockers varies v v v v v v v v v v v Minimum Each Space = 2 Toilets, 2 Lavatories, 1 Shower and 1 Full Height
SUB 803 931 1,079 1,984 2,240 3,296 3,602 4,070 5,287 6,047 1,130
Exit Podium
3'x4' podium: 7' pax queue, 5' rear min., 5' circ. 180 1 180 1 180 1 180 1 180 0 0 0 0 0 0 0 0 0 0 0 0 0 0
EPS-01 Exit Podium(Single, Single Aisle) aisles.*C
7'x 3' podium, 5'aisles sides on either side, 5' 315 0 0 0 0 0 0 0 1 315 1 315 1 315 1 315 1 315 2 630 2 630
EPD-02 Exit Podium(Double, Double Aisles) behind, 7' in front *C
SUB 180 180 180 180 315 315 315 315 315 630 630
Preclearance Facilities (Additional Space Requirements)

PCF-01 Attorney/Client Interview Room (Canada Only) 80 1 80 1 80 1 80 2 160 2 160 3 240 3 240 4 320 4 320 4 320 4 320
SUB 80 80 80 160 160 240 240 320 320 320 320
GENERAL NOTES
VALUES PRESENTED ARE NSF AND ARE EXCLUSIVE OF GROSS UP FACTORS AND CIRCULATION.
"v" designation refers to varies per location
Verify all space and functional requirements with code requirements
Some facilities may not warrant all of the prescribed spaces - alternatives shall be justified and approved by CBP Headquarters
*A = Determination of facilities requirements shall be made on a case by case basis
*B = Consultation with CBP Headquarters is required
*C = Confirm actual processing rate with CBP to be used in conjunction with this table.
* R = See Remarks
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3.3 GANGWAY / STERILE CORRIDOR SYSTEM (SCS)
3.3.1. Introduction
The Sterile Corridor System (SCS) allows passengers and crew to proceed to the CBP
processing area and assures that no one has physical contact with other types of
passengers, the general public or unauthorized transportation line and port employees.
3.3.2. Passenger Arrival Gangway

The SCS is defined as the corridors within the CBP area connecting the gangway to the
CBP Primary Processing Area (PPA). The “Gangway" is defined as the place where
passengers disembark from the ship. This is the beginning of the CBP sterile area.
Passenger gangway and sterile corridor design and security measures must prevent the
possibility of a crewmember or passenger being able to circumvent CBP processing.
The transportation line is responsible for ensuring that all arriving international
passengers and crew are presented to the CBP for processing. CBP must be capable of
monitoring passenger flow to ensure international arrivals do not commingle with
someone outside the sterile environment or otherwise circumvent CBP processing.
Although the primary responsibility for passenger segregation rests with the
transportation lines, the CBP Coordination Center (CCC) must be equipped with an
effective, real-time means of supervising sterile corridor operations and door status.
CBP must have the capability to immediately identify any breach in the Federal
Inspection Service (FIS) area and be able to have real time color-coded graphic
displays, audible alarms and associated CCTV camera views and recordings in the
CCC.
3.3.3. Sterile Corridor System

The SCS leading into the PPA is designed with an opaque, physical barrier separating
international arrival passengers from the other non-sterile functions. Should the design
of the physical barrier use a non-opaque material, it must be incumbent upon the port
operator to ensure the material does not inhibit or detract in any way from the operation
of security equipment or controls. The SCS shall be designed to eliminate interaction
between arriving international passengers and the non-sterile operation of thefacility. It
is the responsibility of the port operator to ensure that the SCS remains sterile.
Passenger routing should be as short and direct as possible. Any form of obstruction,
including cross flow traffic, will not be permitted. Only CBP personnel and personnel
with CBP authorization will be permitted in the FIS facility during CBP operations.
CBP requires oversight and control capabilities of the SCS through the use of a physical
security system tied into the CCC and local port, transportation line and police
emergency response systems. Passengers utilize the SCS to enter the PPA where
passengers queue for arrival processing.

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All doors leading into and out of the FIS area must be equipped with CCTV cameras
ensuring there is full surveillance coverage. All doors leading into and out of the FIS
must be equipped with automated access control and have alarm exception assessment
capabilities. When an alarm is activated, the alarm scene will be displayed on the
associated “queue-up” monitor in the CCC and / or other CBP designated location as
required.
The physical security system must allow for a real-time assessment of the situation and
there is to be real time video recording capabilities for investigative purposes. The
system must also allow for real-time assessment of bona fide port or transportation line
personnel entering or exiting the CBP area through associated portals. Refer to Chapter
5 for additional security requirements and clarifications.
Wireless communications coverage is needed throughout the SCS. Depending upon the
construction of the facility and the distances involved, one or more internal antenna
systems may be required. Where an internal antenna system is needed to support SCS
communications, an associated Radio Equipment Room is also required. CBP is to be
contacted during the early stages of project planning for all wireless communications
requirements.
Figure 3-1 Gangway / Sterile Corridor System (SCS-01)

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Doors and Exits

All doors and emergency exits leading into and out of the SCS must be controlled and
monitored through a security management system. Barriers provided must be
constructed to ensure that documents, drugs or other contraband cannot be passed
between sterile and non-sterile areas. Provide 15 second delayed egress at all egress
doors. Refer to Chapter 5: Security, for additional requirements and clarification.
Restrooms
Restroom facilities should not be located within the SCS. Restrooms should be
constructed of solid ceilings and walls and be located prior to and as near to the CBP
primary passenger processing area as possible to prevent the smuggling of aliens,
documents, drugs, and other contraband. Restrooms should be designed as open as is
reasonable so that CBP roving patrols can easily determine if someone is hiding within
the rooms.
Custodian Storage Closet

All custodian storage rooms, if required, must be securable and accessible to CBP
personnel.
3.4 CBP PRIMARY PROCESSING AREA (PPA)
3.4.1. Introduction
The SCS ends in the arrival hall of the PPA. The Arrivals Hall is a large area in front of
the primary processing booths designated for passenger queuing.
The PPA is the area where the CBP officers examine and screen arriving international
passengers to determine nationality and / or admissibility to the United States. The
passenger areas consist of:
• Forms counters
• Queuing area & Primary Processing Lanes (PPL)
• Primary Processing Booths (piggyback units)
• Support areas / offices
The CBP PPA must be designed to accommodate peak passenger loads and
anticipated growth allowances. Adequate facilities shall be provided for handicapped
passengers in wheelchairs, and passengers requiring space to complete required
documentation prior to CBP processing. Upon entering the CBP PPA, passengers and
crew select the appropriate queuing lane.

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Passengers proceed to the baggage claim where the passengers claim and retrieve their
baggage. Baggage carts in the baggage claim area, if any, should be stored parallel to
the flow of passengers and must not be located closer than 20 feet from the egress point
of the CBP PPA. Passengers then go through the determination of admissibility by CBP.
All passengers requiring further examination or processing are referred to the CBP
Secondary Processing Area. Passengers in CBP Secondary Processing are then either
allowed to proceed to the exit control area or are detained by CBP for further
examination and final disposition.
3.4.2. Forms Counters

Forms counters with standing height writing surfaces will be located at the rear of the
passenger processing arrivals hall.
At least one (1) 16-sq. ft. forms counter for every 10 CBP PPL must be constructed and
located at the rear of the passenger queue. The forms counter should have 10” x 4 ½” x
4 ½” wide pigeonholes for storing forms located along the casework or header of the
forms counter. Form counters should be constructed solid, without any operable doors
for storage of forms or waste receptacles. This is to preclude any items from being
hidden within the forms counter.
3.4.3. Queuing Area and Primary Processing Lanes (PPL)

CBP employs two types of queuing concepts: 1) multiple lines of passengers in front of
each set of piggy-back Primary Processing booths; and 2) multiple serpentine lines
where each services a bank of booths. Facilities should support both queuing concepts
as passenger processing may change based on the local operational needs and threat
level at each facility. Queuing areas must include portable (non-fixed) stanchions with
sufficient room in front of the PPL to accommodate the maximum passenger volume flow
rates. The PPA queuing area dimensions are based on the number of primary
processing booths located within the area. The required number of booths will be
determined by CBP based upon traffic forecast, maximum volume of passengers, and
proposed future growth. As a planning factor the aggregate area required for one
piggyback booth is 1,320 sq. ft per lane.
Each PPL is provided with a clear pathway to the booth, paired around a piggyback
booth configuration, and separated by portable stanchions and webbing barriers
between each location.
Minimum aisle widths of 3 feet will be provided to accommodate passenger processing
at each piggyback booth unit. A privacy divider is located between the piggyback booth
units. Portable stanchions and retractable webbing barriers will provide separation
between queuing lines, with a minimum distance of 7 feet from the front booth to the
“wait behind” line.
During the design phase of the PPA, allow 2 feet of space between passengers for a
total of 5 feet per passenger in a linear queuing schematic. Include added space for
forms counters in the rear of the passenger arrivals hall and a minimum of 6 feet (12 feet
recommended) of walking space between the end of queues and the forms counters.
This same dimension should be provided at the end of the piggyback booth unit.

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Figure 3-2 Passenger Queuing and Processing Lane (PP-01)
Above each PPL, signage must be available for directing and informing passengers.
Refer to Chapter 4, Signage for signage requirements.

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3.4.4. Primary Processing Booth (Piggyback Unit)
Construction Requirements
Each CBP primary booth houses a personal computer (CPU, monitor and keyboard), a
document reader, a printer, and ancillary lighting and equipment. Additional space and
design considerations may be required to house US-VISIT equipment, including
camera(s), and fingerprint readers at the CBP primary processing booths.
Specifications and planning guidance must be obtained from CBP. However, the overall
design of the primary processing booth must protect the officer from physical assault and
provide an immediate means of egress in case of an emergency. The booth design
must ensure that the officer faces the primary processing lane, and the computer
monitor must be positioned so the traveling public cannot view the law enforcement
sensitive information visible on the screen. Each CBP primary processing booth must
be securable to prevent against vandalism, tampering and theft after hours when CBP
personnel are not present.
US-VISIT Requirements
In most instances, the U.S. VISIT Program Office furnishes and installs the necessary
electronic equipment at each CBP Processing booth including camera(s) and fingerprint
readers that are housed within the primary processing booths. The port operator is
responsible for providing the necessary cabling, conduit, and 120 VAC dedicated
electrical power. CBP must be contacted for project coordination with the U.S. VISIT
Program Office regarding all related booth design and equipment requirements.
Lighting Requirements
The port operator must provide uniform illumination of 70 foot-candles minimum at the
booth work surface, and the passenger aisle, that affords visibility without shadows or
glare, and to facilitate acceptable facial recognition photographs. This could be
accomplished by placing a break in the ceiling with a soffit that would allow task lighting
directly over the work position.
Booth Glazing
Glazing will be 3 / 8” minimum safety glass anchored firmly to the booth casework to
withstand a minimum lateral load of 75 lbs with minimum deflection.

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Black Lights
The provision for black lights is required at each primary processing booth workstation
for document reading. A compartment for the location of a black light must be placed
directly in front of the officer and mounted to the '
underside'of the '
upper'counter level.
Shields should be placed on all UV-A black lights used for document reading. UV-A
tubes should be facing down or angled away from the eyes and skin. Only one UV-A
tube should be used in any lamp assembly to prevent over exposure to skin.
Install a baffle panel on the fixture side adjacent to the officer, and flush-mount a non-
reflective material to the work counter under the black light fixture. This provides eye
protection from the black light and shall be used at all locations. Install an easy to
access switch under or adjacent to the black light compartment. In addition, access to
UV-A tubes should allow easy and unobstructed replacement of tubes when required.
Booth Communication System

Each primary processing booth workstation must be equipped with a communications
system to allow officers to request appropriate support or assistance from the CCC and /
or other CBP designated locations. At a minimum, the booth communication system
shall be a combination of telephone and a multi-zone intercom system. Additional or
alternative booth communication capabilities may be required by CBP based upon
operational needs.
Booth Duress System

Each booth on the PPL must be equipped with duress capabilities to allow CBP officers
to request assistance through audible / visual annunciation in the CCC and other CBP
designated areas as required. Duress buttons must not be visible or accessible to the
public.
Activation of the booth'
s emergency duress switch must be integrated with the CCTV
cameras located in the vicinity of the booths to automatically display the alarmed booth'
s
video scene onto the CCTV system alarm monitors, thus enabling the CCC operator,
and other designated locations to immediately assess the emergency duress condition.
When an officer presses a duress button, an event must be generated at the CCC
console and other designated locations as required. The CCC operator or other
designated personnel will send the required assistance and acknowledge the request on
the console or panel. Refer to Chapter 5, Security, for additional duress system and
security requirements and clarification.

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3.4.5. CBP Coordination Center (CCC)

CBP requires the ability to monitor and control the movement of international
passengers and baggage, oversee processing and coordinate law enforcement activities
in a centralized CCC. The design and location of the CCC are important design
elements to consider when planning the passenger processing facility. The CCC must
be positioned to afford CBP a clear unobstructed view of passengers being processed at
primary processing and while in the baggage claim areas. Where the CCC does not
have a clear view of the primary booths due to the extent of the processing area, these
views must be supplemented by closed circuit television (CCTV). In addition to design, it
is important to coordinate with CBP in the planning stages to determine specific
equipment requirements to support operations. Refer to Chapter 5, Security, for
additional security requirements and clarification.

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Figure 3-3 CBP Coordination Center (PP-03)

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CBP Coordination Center (PP-03)
Where Required Number Required

Mid-size and large facilities. Selected small facilities where One (1) (mid-size and large facilities planning multi-level
specified by CBP officials. facilities).
Size Location / Relationships
Reference 3.2 Space Requirements Matrix for size Single level facilities: Centrally located between
determinations. primary processing and baggage claim with a clear view
of both areas.
Multi-level facilities: Centrally located directly beyond
primary processing.
Occupancy Communications
Varies. Phone and data outlets, CCTV termination, PA interface.
STU Phone
Other Systems: Public address master station.
Intercom master station
Primary processing dynamic sign control (high volume
mid-size and large facilities)
Fixed Equipment Security
Built-in 30” height work counters with knee space, lockable CCTV: Minimum of (4) 20” flat panel high-resolution color
drawers, low storage cabinets, and 2 drawer files. CCTV monitors with quad splitter capability, PTZ camera
control, one or more digital video recorders as required.
Additional monitors and equipment may be required based
on specific operations at the location to support
surveillance and alarm event monitoring.
Access Control: Refer to Section 5.5 Hardware
Requirements for additional access control hardware
requirements and clarification.
Intrusion Detection System: Within IDS protected
perimeter. See IDS section within Chapter 5, Security for
requirements.
Duress System: Duress alarm pushbutton, accessible
from alarm workstation(s), connected to a CBP approved
monitoring location(s) as required.
Alarm Workstation: One or more alarm workstations
(AWS) with text and graphic displays, AWS printer.
Mechanical Furniture
HVAC: Normal ASHRAE HVAC standards. Individual room Chairs.
control.
Plumbing: None.
Fire Protection Electrical
Pop-down sprinkler heads. Normal convenience power standards. Dedicated
computer circuits. Emergency power backup.
Lighting: Recessed incandescent lighting w / dimmer
control. Workstation task lighting.
Construction and Finishes Doors
Floor: Carpeted floor raised 22” above processing and / or Material: 1 ¾” wood or hollow metal in hollow metal
baggage claim floor. frame (no window).
Walls: 5 / 8” gypsum board over metal studs. STC rating 50- Hardware: Card reader / keypad ingress. Electric
55. pushbutton egress. Locate pushbuttons at entry door
Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). and near alarm workstation(s).
STC rating 50-55.
Other Windows
At selected small facilities, where CBP does not require a Material: Tempered clear glass with reflective mirror
coordination center, essential equipment is commonly film on the public side to preclude observation of CBP
located at a supervisor’s office. operations within. No window treatment. Maximize glass
area above counter.
CBP Provided Equipment

Enforcement computers, printer, telephones, fax
machine, two-way base radio.

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3.4.6. Counter-Terrorism Response (CTR) Suite

The Counter Terrorism Response (CTR) Suite is located at CBP cruise ship passenger
processing facilities as required to support CBP operations. The CTR should be located
adjacent to the PPA for the safe and efficient escort and processing of select high-risk
passengers and to minimize interaction with other arriving passengers.
The CTR suite serves as an independent, primary / secondary processing area, and
maintains the security level of a hard secondary. It should be located where there is a
clear and secure path of travel. Provisions for telephone, data and power are required to
support the mission of operating and managing the CTR area.
Figure 3-4 Counter Terrorism Response Suite (PP-05)

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Counter Terrorism Response (CTR) Suite (PP-04)

Mid-size and large facilities. One (1) Suite comprised of CBP specified rooms.
Reference 3.2 Space Requirements Matrix for size Located adjacent to the PPA.
determinations.
Varies. Phone and data outlets.
Other Systems: Intercom station
FIDS monitor (Preclearance sites).
See individual room specifications (interview / search / hold, CCTV: CCTV camera(s) for monitoring of activity within
etc.). CTR. See separate CCTV requirements for interview
room(s) and hold room(s) for specifications for these
areas. CCTV cameras are monitored and controlled at the
CBP coordination center and / or other CBP designated
location as required.
Access Control: See Door section for access control
hardware. See separate access control requirements for
interview room(s), search room(s), hold room(s), and other
rooms within the CTR suite for specifications for these
individual areas.
from room(s), connected to the CBP coordination center,
security, and / or other CBP designated location(s). See
separate duress system requirements for interview
room(s), search room(s), hold room(s), and other rooms
within the CTR suite for specifications for these individual
areas.
HVAC: Normal ASHRAE HVAC standards. Individual room As specified in the individual room specifications (interview
control. 100% exhaust preferable. room, search room, hold Room, office, etc. located within
Plumbing: As required in the individual room specifications these standards).
(interview room, search room ,hold room, office, etc. located
within these standards).
Pop-down sprinkler heads. See hold room and search room Normal convenience power standards. Data ports.
specifications for detention grade requirements. Dedicated computer circuits. Emergency power backup.
control. Separate room lighting requirements to be
followed as specified in the individual room specifications
(interview room, search room, hold room, office, etc.
located within these standards).
Floor: Carpeted Material: 1 ¾” wood or hollow metal in hollow metal frame
Walls: 5 / 8” gypsum board over metal studs. STC rating (no window).
50-55. Hardware: Card reader / keypad ingress. Electric
Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). pushbutton egress. Locate pushbuttons at entry door and
STC rating 50-55. near alarm workstation(s).
Note: Separate construction and finish requirements to be Note: Separate door / hardware requirements to be
followed as specified in the individual room specifications followed as specified in the individual room specifications
(interview room, search room, office, etc. located within (interview room, search room, hold room, office, etc.
these standards). located within these standards).
Other Windows
Material: Tempered transparent mirror glass. No window
treatment. Maximize glass area.
Note: Separate window requirements to be followed as
specified in the individual room specifications (interview
room, search room, hold room, office, etc. located within
these standards).
Enforcement computers, enforcement printer, telephones,
fax machine.

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3.5 CBP SECONDARY PROCESSING
3.5.1. Introduction
The consolidation and integration of support functions into a CBP passenger processing
complex include the development of a new unified passenger processing initiative by
CBP.
Several key objectives are accomplished with this unified processing initiative, including
the integration of predecessor agency missions into a single passenger processing
environment, which is thorough and facilitates the safe and efficient flow of passengers.
Figure 3-5 Secondary Processing Area

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3.5.2. CBP Secondary Processing Area

Arrival passengers that are identified by CBP as requiring additional processing and
examination are directed/escorted to the CBP Secondary Processing Area for individual
attention on issues, which may include passport / visa concerns, baggage and / or
agricultural products inspections, or interview and personal search. The CBP Secondary
Processing Area is located downstream from primary processing and adjacent to the
main facility exits.
There are the three major components to the Secondary Processing Area, they are:
• Secondary Processing Area
• Secondary Operations and Support Areas
• CBP Administration Areas
Each of these components and their associated functional spaces are presented in the
following summary overview with a brief statement of the functions in each component.
The technical requirements for each of these spaces are defined later in this chapter.
The Secondary Processing Area includes the queuing area, triage podium, Rover
Coordination Center (RCC), bag/agriculture x-ray stations, the document and bag exam
podiums and bag exam stations.
Detail requirements are provided for the following support operations:

A. Secondary Queuing Area
B. Triage Podium(s)
C. Rover Coordination Center (RCC)
D. Referral Passenger Waiting
E. Secondary Exam Podium and Baggage Belts Area
F. Secondary Baggage X-Ray Processing Workstations
G. CBP X-Ray Machine (Small Facilities and Operations)
H. CBP X-Ray Machine (Mid-size and Large Facilities and Operations)
I. Agricultural Laboratory and Disposal Room
J. CBP / APHIS VS Bird Quarantine and Bird Holding Facilities
K. Interview Rooms
L. Search Rooms
M. Hold Rooms

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A. Secondary Queuing Area

The size of the secondary queue area is determined by the port location and forecast
passenger traffic. Typically a planning factor of 25 square feet per passenger (with
baggage) based on peak secondary passenger throughput is used. A passenger queue
and circulation plan must be included in the concept design to assure that all areas are
correctly sized. The room must meet minimum occupancy guidelines depending on the
passenger volume using the facility.
Secondary Queuing Area (SP-01)

All facilities. One (1)
Determined by peak passenger throughput. Reference Downstream from primary processing, adjacent to exit
3.2 Space Requirements Matrix for size determinations. control.
Varies. Phone and data outlets at processing counter.
Duress System: Duress alarm button officer’s side of
podium / counter, if present. Provide keyed reset
control. Connect to CBP Coordination Center,
security, and / or other designated location(s) as
required by CBP.
CCTV: Fixed / PTZ camera(s) appropriately
positioned to monitor activities within the secondary
queuing area. Connect to the CBP Coordination
Center and / or other designated location(s) for
monitoring and recording as required by CBP.
CCTV Monitoring / Recording Equipment: Switch
able color video monitor and DVR to observe and
record interview and hold room activity. To be located
in the associated supervisor’s office or other CBP
designated location
Access Control: See door hardware for detail.
HVAC: Normal ASHRAE HVAC standards.
Plumbing: None.
computer circuit.
Lighting: General fluorescent lighting, 70 FC.
Emergency power backup.
Floor: Carpet. Material: Storefront type w / clear tempered glass.
Walls: 5 / 8” gypsum board over metal studs. STC Minimum width 40”.
Rating 50-55. Hardware: Standard lockset keyed individually and to
Ceiling: 5 / 8” gypsum board. Acoustical tile not a CBP master. Door shall have capability to remain
permitted. STC 50-55. unlocked / propped open during business hours.
Other Windows
Provide adequate space adjacent to or within this area Material: Clear tempered glass overlooking
for the temporary storage of bags and / or bag carts. processing floor. No window treatment.
Assure that location does not impede traffic.
Computer(s), printer and telephone.

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B. Triage Podium(s)
A podium located at the end of the queue area which allows CBP officers to efficiently
determine, sort and direct secondary referral passengers for processing of admissibility
issues, baggage examination and agriculture processing issues is required.
Each podium requires a referral passenger queue area in front of the podium and a
circulation aisle behind the passenger queue area. Provisions for telephones, data,
power and physical security systems are also required to support the mission of
baggage examination and document processing at triage Podiums within the CBP
Secondary Processing Area.
C. Rover Coordination Center (RCC)

RCCs are required in multi-level facilities to augment the CCC.
In multi level CBP facilities, primary processing functions are on one level of a facility
while baggage claim and the secondary functions are on a lower level of the facility. In
these two level configurations, the PPA is monitored by the CCC. To monitor and
control passenger processing on the lower level of these facilities, a RCC is required.
In addition to design, it is important to coordinate with CBP in the planning stages to
determine specific equipment requirements to support operations. Refer to Chapter 5,
Security, for additional security requirements and clarification.
Figure 3-6 Rover Coordination Center (SP-04)

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Rover Coordination Center (RCC) (SP-04)

Mid-size and large facilities with multi-level facilities where One (1). Multi-level facilities only.
primary processing and baggage claim are located on
separate levels.
Reference 3.2 Space Requirements Matrix for size Downstream from baggage claim with a clear view of the
determinations. claim area and the main facility exit lanes.
Varies. Phone and data outlets, CCTV termination, PA interface.
Duress alarm pushbutton, accessible from alarm
workstation, connected to the office of security and other
designated locations as required.

Built-in work counters with knee space, lockable drawers, CCTV: Minimum of (2) 20” flat panel high-resolution color
low storage cabinets, and 2 drawer files. CCTV monitors with quad splitter capability, PTZ camera
control, one or more digital video recorders as required.
Additional monitors and equipment may be required based
on specific operations at the location to support
surveillance and alarm event monitoring.
Access Control: See Door section for RCC access
control requirements.
Intrusion Detection System: Within IDS protected
perimeter. See IDS section for requirements.
from alarm workstation(s), connected to the office of
security and other CBP designated locations as may be
required.
Alarm Workstation: One or more alarm workstations
(AWS) with text and graphic displays, AWS printer.
HVAC: Normal ASHRAE HVAC standards. Individual room Chairs.
control.
Plumbing: None.
Lighting: Recessed incandescent lighting w/ dimmer
control. Workstation task lighting.
Floor: Carpeted floor raised 22” above baggage claim floor. Material: 1 ¾” wood or hollow metal in hollow metal frame
Walls: 5 / 8” gypsum board over metal studs. STC rating Hardware: Card reader / keypad ingress. Electric
50-55. pushbutton egress. Locate pushbuttons at entry door and
Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). in vicinity of alarm workstation.
STC rating 50-55.
Other Windows
None. Material: Tempered clear glass with reflective mirror film
on the public side to preclude observation of CBP
operations within. No window treatment. Maximize glass
area above counter.

Enforcement computers, printer, telephones, fax machine,
two-way base radio.

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D. Referral Passenger Waiting

The specific port location and operations, forecast passenger traffic, and the number of
primary booths determine the size of the Referral Passenger Waiting Area. A passenger
seating and circulation plan must be included in the concept design to assure that all
areas are correctly sized within the space including circulation space to adjacent
functions. Adequate areas for baggage cart storage and circulation are to be provided
adjacent to the passenger seating area. The room must meet minimum occupancy
guidelines depending on the passenger volume using the facility.

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Referral Passenger Waiting (SP-05)

Mid-size and large facilities. One (1).

Reference 3.2 Space Requirements Matrix for size Within secondary processing area and accessible from the
determinations. triage podium area and baggage examination belts. Serves
as secure waiting area for passengers pending further
processing by CBP.
Varies. None

As required. CCTV: Fixed / PTZ camera(s) appropriately positioned to
monitor activities within the referral passenger waiting
area. Connect to the CBP Coordination Center and / or
other designated location(s) for monitoring and recording
as required by CBP.
HVAC: Normal ASHRAE HVAC standards. Chairs or benches, secured to floor, for waiting
passengers.
Pop-down sprinkler heads. Normal convenience power standards.
Lighting: General fluorescent lighting, 55 FC. Emergency
power backup.

Floor: Resilient tile. None
Walls: 5 / 8” gypsum board over metal studs. STC rating
50-55.
Ceiling: 5 / 8” gypsum board. Acoustical tile not permitted.
STC rating 50-55.
Other Windows
None. None.

None

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E. Secondary Exam Podium and Baggage Belts Area

The Secondary Exam Podium and Baggage Belts are where CBP officers examine and
screen secondary referral passenger documents and their baggage that require further
processing to determine final disposition of their admissibility to the United States. The
Secondary Baggage Examination Area consists of a podium(s) for two CBP
officers(each), a passenger queue area in front of the podium(s), and two baggage exam
belts with adjacent passenger circulation aisles.

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Secondary Exam Podium and Baggage Belts Area (SP-06)

Mid-size and large facilities. Selected small facilities See Space Requirements Table.
where specified by CBP officials.
Reference 3.2 Space Requirements Matrix for size Centrally located within the secondary processing
determinations. area.
Varies. Phone and data outlets
Other Systems: Each workstation requires an

intercom communications system connected to the
CBP coordination center and other designated
locations as determined by CBP.
Built-in Podium, Baggage belt System, S / S processing CCTV: Fixed / PTZ camera(s) appropriately
tables, work counters for computer lockable drawers, positioned to monitor activities within the CBP
low storage cabinets, and 2 drawer files. secondary processing area. Connect to the CBP
Coordination Center and / or other designated
location(s) for monitoring and recording as required by
CBP.
Duress System: Duress alarm pushbutton,
accessible from alarm workstation(s), connected to
the CBP coordination center, security, and other CBP
designated locations as required.
HVAC: Normal ASHRAE HVAC standards. Individual Chairs at workstation.
room control.
Plumbing: S / S Sink.
Lighting: Recessed incandescent lighting w /

dimmer control. Workstation task lighting.
Floor: Carpeted floor raised above processing and / or Secondary Exam Area Exit:
baggage claim floor. Material: 1 ¾” wood or hollow metal in hollow metal
Ceiling: 5 / 8” gypsum board (acoustical tile not frame (no window).
permitted). STC rating 50-55. Hardware: Card reader / keypad ingress. Motion
detection / ”request to exit” egress
Other Windows

Enforcement computers, enforcement printer,
telephones, fax machine.

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F. Secondary Baggage X-Ray Processing Workstations

The Secondary Baggage X-Ray Processing Workstations are where CBP Officers
screen secondary referral passenger baggage for suspicious items, contraband or
agricultural products as part of the processing to determine final disposition of their
admissibility to the United States. The Secondary Baggage X-Ray Processing
Workstation consists of a Podium for two CBP officers (each workstation), a passenger
queue area in front of the podium, baggage roller tables, the X-Ray equipment, and a
Baggage Exam table with adjacent passenger circulation aisles. A sink and eyewash
station is also required.
Secondary Baggage X-Ray Processing Workstations (SP-07)

Mid-size and large facilities. Selected small where See Space Requirements Table.
specified by CBP officials.
Reference 3.2 Space Requirements Matrix for size Centrally located within the secondary processing area.
determinations.
Varies. Phone and data outlets
Other Systems: Each workstation requires an intercom
communications system connected to the CBP
coordination center and other designated locations as
determined by CBP.
Built-in Podium, X-ray Machine (See Standard), CCTV: Fixed / PTZ camera(s) appropriately positioned to
Baggage belt System, S / S processing tables, S / S monitor activities within the CBP secondary baggage X-
Transfer Table; Safety Shield, work counters with Ray processing area. Connect to the CBP Coordination
sink, and eyewash, lockable drawers, low storage Center and / or other designated location(s) for monitoring
cabinets, and 2 drawer files. and recording as required by CBP.
from alarm workstation(s), connected to the CBP
coordination center, security, and other CBP designated
locations as required.
HVAC: Normal ASHRAE HVAC standards. Locate Adjustable Chairs
supply ducts directly over inspection counters. 55 gal covered contraband containers as required.
Plumbing: S / S Sink
control. Workstation and bag exam task lighting at 70 F.C.
Floor: Carpeted floor raised above processing and / None.
or baggage claim floor.
Ceiling: 5 / 8” gypsum board (acoustical tile not
permitted). STC rating 50-55.
Other Windows
None
Enforcement computers, enforcement printers, and
telephones.

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Construction Requirements
Detailed drawings of the Secondary Baggage X-Ray Processing Workstations, Exam
Podium and Baggage Belts are included in the appendix and should be used in
conjunction with the provided specifications. Each CBP Secondary Baggage Exam
Podium houses a personal computer (CPU, monitor and keyboard), a document reader,
a printer, and ancillary lighting and equipment.
Specifications and planning guidance must be obtained from CBP. However, the overall
design of the Baggage Exam Podium must protect the officer from physical assault and
provide an immediate means of egress in case of an emergency. The Podium design
must ensure that the officer faces the secondary referral passenger and the computer
monitor must be positioned so the passenger cannot view the law enforcement sensitive
information visible on the screen. Each CBP Baggage Exam Podium must be securable
to prevent against vandalism, tampering and theft after hours when CBP personnel are
not present.
Lighting Requirements
The port operator must provide illumination of 70 foot-candles minimum at the podium
and baggage belt work surfaces that affords visibility without shadows or glare.
Additional task lighting is to be provided directly over these examination work areas.
Communication Requirements
Each podium requires an intercom communications system connected to the CCC and
other designated locations as determined by CBP.
G. CBP X-Ray Machine (Small Facilities and Operations)

CBP X-Ray Machines are located within the CBP Secondary Processing Area and are
part of the CBP Baggage Examination System.
This machine or equal as referenced in these standards is used as part of the CBP
Baggage Examination System located in the secondary processing area. The provision
of data and power is required to support the equipment. The system shown is used in
small facilities/operations. The system shall be included in the baggage belt system
design to ensure the alignment and belt speed meets the requirements of the overall
examination system.

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CBP X-Ray Machine (Small Facilities and Operations)

Small Facilities and Operations See Space Requirements Table.
determinations.
Fixed Equipment & General Specifications Image Generating System

The X-ray shall be inserted / Designed in the CBP baggage • X-ray converter: L-shaped detector line.
Inspection belt system. • Grey levels stored: 4096.
• Tunnel dimensions: 35.8” (W) x 30.3” (H) • Image presentation: B / W, color.
• Max. Object size: 35.4” (W) x 29.9” (H) • Digital video memory: 1280 x 1024 / 24 bit.
• Conveyor height: approx. 31.5” • Image evaluation functions: Vari - MAT, O2, OS,
• Conveyor speed (adjustable with frequency HIGH electronic zooms: enlargement 2-, 3-, 4-, …16-
converter): Typical 0.2 / 0.24 [m / s] 50 Hz / 60 Hz times.
• Max. Conveyor load even distributed over the • Monitor: 17” color monitor emissions to meet
whole conveyor: 150 kg (331 lbs.) MPR II and TCO 99 standards.
• Resolution (wire delectability): standard: 36 AWG
(0.13 mm), typical: 38 AWG (0.1 mm)
• Penetration (steel): standard: 25 mm, typical 27
mm
• X-ray dose / Inspection (typical): standard: 0.8
uSv (0.08 mrem), with HI-MAT: 1.6 uSv (0. 0.16
mrem)
• Film Safety: guaranteed up to ISO 1600 (33 DIN)
• Duty Cycle: 100%, no warm up procedure
required
HVAC: Normal ASHRAE HVAC standards. Individual room Chairs at console.
control. Humidity 10% - 90% (non – condensing)
Plumbing: None
X-ray Generator Electrical
Anode voltage, cooling: 140 kV cp., hermetically sealed oil Standard: 230 VAC or 110 VAC + 10% / -15%, 50hz /
bath 60hz + / - 3hz. Power consumption approx. 1.0 KVA.
Beam Direction: diagonal (from bottom to top) Dedicated computer circuits. Emergency power backup.

X-ray leakage: meet all applicable laws and regulations with None
respect to X-ray emitting devices.
CE-labeling: in compliance with guidelines 98 / 37 / EWG,
73 / 23 / EWG, 89 / 336 / EWG
Sound pressure level: 70 dB (A)
Operating / storage temperature: 0-40 C / -20 C - +60 C
Protection Class Keyboard: IP 22
Dimensions, Weight: 3585 (L) x 1280 (W) x 1940 (H) [mm],
approx. 930 kg 141.1” (L) x 50.4” (W) x 76.4” (H), approx.
2050 lbs., steel construction with steel panels, mounted on
roller casters.
Other Features Windows
Fading-in of date / time, luggage counter, user id-number, None
luggage marking system (acoustic), display of operating
mode, Review-feature (to recall image areas no more
visible), Zoom – overview, free programmable keys, HI-MAT
(distinction of material groups), X-ACT, HI-TIP, HI-SPOT,
SEN, Xplore, IMS (image management system) or equal.
None.

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H. CBP X-Ray Machine (Mid-size and Large Facilities and Operations)

CBP X-ray Machines are located within the CBP Secondary Processing Area and are
part of the CBP Baggage Examination System. The provision of data and power is
required to support the equipment. The system shown is used in standard to large
configurations. The system shall be included in the baggage belt system design to
ensure the alignment and belt speed meets the requirements of the overall inspection
system.

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X-Ray Machine (Mid-size and Large Facilities and Operations)

Mid-size and large facilities and operations. See Space Requirements Table.
determinations.
Fixed Equipment & General Specifications Image Generating System
The X-ray shall be inserted / Designed in the belt • X-ray converter: L-shaped detector line.
system. • Grey levels stored: 4096.
• Tunnel dimensions: 39.7” (W) x 39.7” (H) • Image presentation: B / W, color.
• Max. Object size: 39.4” (W) x 39.4” (H) • Digital video memory: 1280 x 1024 / 24 bit.
• Conveyor height: approx. 31.5” • Image evaluation functions: Vari - MAT, O2, OS,
• Conveyor speed (adjustable with frequency HIGH electronic zooms: enlargement 2-, 3-, 4-, …16- times
converter): Typical 0.2 [m / s] • Monitor: 17” color monitor emissions to meet MPR II
• Max. Conveyor load even distributed over and TCO 99 standards.
the whole conveyor: 200 kg (400 lbs.)
• Resolution (wire delectability): standard: 36
AWG (0.13 mm), typical: 38 AWG (0.1 mm)
• Penetration (steel): standard: 27 mm,
typical 30 mm
• X-ray dose / Inspection (typical): standard:
0.7 uSv (0.07 mrem), with HI-MAT: ¼ uSv (0. ¼
mrem)
• Film Safety: guaranteed up to ISO 1600 (33
DIN)
• Duty Cycle: 100%, no warm up procedure
required
HVAC: Normal ASHRAE HVAC standards. Individual Chairs at console.
room control. Humidity 10% - 90% (non –
condensing)
Plumbing: None
X-ray Generator Electrical
Anode voltage, cooling: 140 kV cp., hermetically Standard: 230 VAC or 110 VAC + 10% / -15%, 50hz / 60hz + /
sealed oil bath - 3hz. Power consumption approx. 1.0 KVA. Dedicated computer
Beam Direction: diagonal (from bottom to top) circuits. Emergency power backup.
X-ray leakage: meet all applicable laws and None
regulations with respect to X-ray emitting devices.
CE-labeling: in compliance with guidelines 98 / 37 /
EWG, 73 / 23 / EWG, 89 / 336 / EWG
Sound pressure level: 70 dB (A)
Operating / storage temperature: 0-40 C / -20 C -
+60 C
Protection Class Keyboard: IP 22
Dimensions, Weight: 3585 (L) x 1280 (W) x 1940
(H) [mm], approx. 930 kg 141.1” (L) x 50.4” (W) x
76.4” (H), approx. 2050 lbs., steel construction with
steel panels, mounted on roller casters.
Other Features Windows
Fading-in of date / time, luggage counter, user id- None
number, luggage marking system (acoustic), display
of operating mode, Review-feature (to recall image
areas no more visible), Zoom – overview, free
programmable keys, HI-MAT (distinction of material
groups), X-ACT, HI-TIP, HI-SPOT, SEN, Xplore, IMS
(image management system) or equal.
None.

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I. Agricultural Laboratory & Disposal Room

The CBP Agriculture Laboratory and Disposal Room is located in the CBP Secondary
Processing Area.
This room is the receiving point for the testing and disposal of illegal agricultural items
confiscated at the secondary processing area, which were detected at the CBP Baggage
inspection system. Provision of telephone, data and power is required to support the
laboratory and to transfer and receive data to assist processing. The laboratory flooring
shall be of a washable non-slip material, walls and ceilings shall be washable, and floor
drains provided. 100% fresh air shall be provided to the laboratory.
All activities conducted are visual inspection oriented toward finding insects or diseases;
soil and seeds / seed pods that may be with the agricultural product. The inspection
techniques include shaking or lightly beating / banging the plant or plant product to
shake loose the soil or insects. This process may cause dust cloud and therefore may
require the activity to be conducted under a vented hood to reduce the likelihood of
breathing the dust materials.
Fume Hood Vent - The primary purpose of the fume hood is to exhaust dust associated
with dried material during inspection. The chemicals associated with the Laboratory are
low risk material.
Steam Sterilizers
CBP, in coordination with APHIS Plant Protection and Quarantine, requires the
destruction of agricultural products not cleared for entrance. A unit must be provided at
the facility unless there is a proven alternative solution that is acceptable to the CBP
Director, Field Operations. The steam sterilizer unit must be capable of sterilizing wet
materials, such as fruits, vegetables, meats and soil. One of three methods is used for
the destruction of agricultural products: Steam Sterilizers, Dumpster / Cookers, and
Incinerators.
CBP, in coordination with APHIS, may have a sterilizer at the facility or use a sterilizer at
another site or employ the services of a contractor to sterilize and dispose of products.
Steam sterilization, whether in a sterilizer or dumpster / cooker, accomplishes the task of
destruction and is approved in all air quality control zones. State and local codes,
particularly in western states, place limitations on incinerators, including air emissions
and rate of burning, and assess high permit fees. Most states ban incinerators. In
special cases, incinerators may be provided, as needed based on local environmental
regulations.

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Sterilization devices can vary in sizes and models. The sterilizer should be located in an
area with convenient access from the CBP Agriculture Lab. Sterilizers must be electrical
even though gas is available. Gas units should not be used because of maintenance
and costs. The sterilizer with electrical steam generator may require up to a 480-volt 3
Phase 50 Amps power supply and a soft H2O system. Sterilizers can use building
steam service. Provide 1200 mm (3 feet) clearance on all sides of the sterilizer for
service access. Sterilizers can weigh up to 3600 kg (8,000 pounds) and should be
placed on slabs or have special structural support. Sterilizers can be placed inside, or
located outside under a canopy. If located inside, the area containing the sterilizer
should be separated from other areas by a moisture barrier, and the area should have
100% exhaust air. Either system requires a minimum 75 mm (3 inch) water drain.
Provide individual disconnect to all utility service lines for the steam sterilizer.

October 31, 2006
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CBP Agricultural Laboratory & Disposal Room (SP-08)

Mid-size and large facilities. Selected small facilities See space requirements table.
where specified by CBP officials.
Reference 3.2 Space Requirements Matrix for size Located in the secondary processing area.
determinations.
Other Systems: Provide an intercom station connected to the
CBP coordination center and other designated locations as
determined by CBP.

Built-in Stainless Steel work counters with back Access Control: See door section for access control
splash and knee space, wall cabinets, lockable requirements.
drawers, low storage cabinets, and 2 drawer files. Intrusion Detection System: Within IDS protected perimeter.
See IDS section within Chapter 5, Security for specific
requirements.
Duress System: Duress alarm pushbutton, accessible from
workstation(s), connected to the CBP coordination center,
security, and / or other CBP designated locations as required.
HVAC: Normal ASHRAE HVAC standards. Individual Lab Chairs.
room control, fume hood vented to the outside,
provide 100% exhaust, and provide negative air
pressure to the outside of the lab.
Plumbing: 5hp grinder S / S sink, Dbl S / S sink,
floor drains, 6” waste line. Wall behind stainless steel
sink should have 24-inch high stainless steel
washboard extending 36 inches at both ends of sink.
Pop-down sprinkler heads. Normal convenience power standards. Multiple dedicated
computer circuits. Emergency power backup. GFI / Power
receptacle above work counters
Lighting: Recessed incandescent lighting w / dimmer control.
Under Cabinet task lighting.
Floor: Non-Slip tile Material: 1 ¾” solid core wood or 12 gauge steel clad hollow
Walls: 5 / 8” gypsum board over metal studs. STC door and frame (no window).
rating 50-55, washable. Hardware: Card reader / keypad ingress. Pushbutton egress.
Ceiling: 5 / 8” gypsum board (acoustical tile not Locate pushbuttons at door.
permitted). STC rating 50-55, washable.
Other Windows
Material: Tempered transparent mirror glass. No window
treatment. Maximize glass area.

Enforcement computers, enforcement printer, telephone(s).

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J. BP / APHIS VS Bird Quarantine and Bird Holding Facilities

In general, birds are quarantined to prevent the introduction of poultry diseases not
known to exist in our country. In order to prevent the spread of disease between
different importations of birds, all birds should be individually housed as required by
APHIS, Veterinary Services (VS). Only those birds that were in direct contact during
shipment to the processing facility may be housed together. If a facility has
accommodations to handle importation of birds, the facility may either be a holding
facility, from which the bird will be transported to a quarantine facility, or a full quarantine
facility where the bird will be held and evaluated for disease vectors.
Bird Quarantine Facilities

At certain facilities as determined by APHIS VS, bird quarantine facilities may be
provided. These facilities should include the following basic planning features. For more
specific details and criteria, please contact the APHIS VS.
• Provide space for bird holding cages. Adequate space should be
provided to prevent birds from coming into contact with each other.
• Provide shelving for storage of supplies and feed
• Provide a work counter of 600 mm (2 feet) wide and 1200 mm (4 feet)
long, with bright lighting, where a bird that dies can be necropsied, and
samples can be prepared for shipment to a VS laboratory. This work area
surface should be stainless steel and should have a sink as part of the
work area.
• Provide a shower and toilet area for the veterinarian to change after
handling birds
• Provide a washer and dryer for cleaning outfits and material that has come
into contact with diseased animals.
HVAC Requirements.
Above-standard ventilation and filtering are required for bird quarantine areas. Special
HVAC requirements include the use of independent mechanical equipment in bird
holding areas. Exhaust air should not be mixed with the return air from other spaces.
Bird holding areas should be negative pressure from other spaces. The use of high
efficiency particulate air (HEPA) filters is required, in addition to door seals. Duct
systems in animal holding areas should be aluminum to prevent corrosion.
The installation of a fire suppression sprinkler system is recommended and may be
required by the governing building code.

October 31, 2006
U.S. Customs and
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Bird Holding Facilities

Cruise ship facilities may have small structures for holding birds before the birds are
transferred to a quarantine facility. These structures should have space for bird holding
boxes, a counter and sink, and storage for supplies and feed. The bird holding facility
should have the same finishes, ventilation and other features of the holding area of the
quarantine facility. The holding facility does not require a changing area, toilet, shower
or washer and dryer facilities. Office space provisions are optional.
CBP / APHIS Veterinary Services (VS) Bird Quarantine and Bird Holding Facilities
(SP-09)

Mid-size and large stateside facilities. Not In Preclearance. One (1).

Reference 3.2 Space Requirements Matrix for size Secondary processing area. Adjacent to /
determinations. accessed from CBP Agricultural Laboratory.
Varies. None
Fume hood w / cup sink, Stainless steel garbage disposal sink w / Access Control: See door section for access
5 HP disposal unit and overhead water hose. Work counters w / control requirements.
knee space, high and low storage cabinets and shelving. All work
surfaces shall be stainless steel. Individual stainless steel holding
cages as required by CBP
HVAC: Normal HVAC 100% external exhaust. Provide Task chairs.
individual room control. The use of high efficiency particulate
air (HEPA) filters is required.
Plumbing: As required for shower, toilet, sinks and disposal
unit. Floor drain(s).
Other Systems: Provide emergency cutoff panic button for
disposal unit.
Dedicated circuits for computers and laboratory
equipment. Power strip located 6” above work
surfaces.
Work surface task lighting. Emergency power
backup.
Floor: Chemical resistant resilient sheet. Material: 1 ¾” wood or hollow metal in hollow
Walls: Moisture resistant 5 / 8” gypsum board with epoxy metal frame.
paint finish over metal studs. STC rating 40-45. Hardware: Standard lockset keyed individually
Ceiling: Moisture resistant 5 / 8” gypsum board with epoxy and to a CBP master. Provide door seal around
paint finish or lay-in acoustical tile. STC rating 40-45. frame.
Other Windows
Washer and dryer units required.. Material: Vision panel adjacent to entry door.
Laboratory equipment.

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U.S. Customs and
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K. Interview Rooms
CBP must determine the number of interview rooms required after assessing the factors
relating to the passenger traffic and operational characteristics of the CBP facility. Each
interview room must have dedicated computer and telephone lines, and adequate
lighting, computer, telephone, and power. Windows must be provided in the walls
between the interview room and adjacent passenger wait area for maximum visibility
between the two rooms. In addition, provide a door that has a glass view window in its
upper half. The visibility requirements preclude compromising situations between the
passenger and officer during one-on-one interviews.
In addition, placement of local cameras within the room is provided to allow CBP to
document interview activities. Do not design fixed furniture for this room. The
placement of confining fixed furniture inhibits operations and support of electronic data
requirements.
Doors will swing outward 180° and windows must be equipped with mini-blinds. A / E
should pay special attention to doors swinging into egress corridors and provide enough
clearance to meet code requirements. All walls and ceilings shall be solid construction.
Each interview room requires a duress button for use by an officer in an emergency.

October 31, 2006
U.S. Customs and
Border Protection
Figure 3-7 Interview Room (SP-11)

October 31, 2006
U.S. Customs and
Border Protection
Interview Rooms (SP-11)

All facilities. Refer to Space Requirements Table.
Reference 3.2 Space Requirements Matrix for size Adjacent to and directly accessible from waiting / processing
determinations. area.
1 officer plus 1-2 visitors. Phone and data outlet adjacent to the table.
Mar resistant interview table 36”L X 30”W X 30”H. Duress System: Provide duress alarm button 6” above table.
Secure to wall and / or floor. Connect alarm button to CBP coordination center and / or other
CBP designated location. Provide audible / visual signal outside
room. Provide keyed reset / disable control outside room.
CCTV: Fixed CCTV interview camera w / wide-angle lens and
microphone connected to monitor at an adjacent supervisor’s
office or other CBP designated location. CCTV Digital Video /
Audio Recording capability / equipment is required.
Access Control: See door section for access control
requirements.
HVAC: Normal ASHRAE HVAC standards. Exhaust 2-3 chairs.
100% of air in room.
Plumbing: None.
Pop-down sprinkler heads. Normal convenience power standards. Dedicated computer
circuit.
power backup.
Floor: Carpet. Material: 1 ¾” wood or hollow metal in hollow metal frame. 180-
Walls: 5 / 8” gypsum board over metal studs. STC degree swing in direction of egress.
rating 50-55. Hardware: Standard lockset keyed individually and to a CBP
Ceiling: 5 / 8” gypsum board. STC rating 50-55. master. Key rooms alike.
Acoustical tile not permitted.
Other Windows
Material: Clear tempered glass (36” X 36” minimum) in entry
door wall.
Computer and telephone.

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U.S. Customs and
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L. Search Rooms
Search rooms are designed for an extensive search of select passengers and / or his or
her possessions and should be located in close proximity to interview rooms. The
search rooms may also serve, as a temporary hold room should separation from others
be required. The search rooms must be constructed to hardened construction standards,
with quantity to be determined by CBP based on the particular anticipated passenger
requirements. These areas must be situated in a secure area to ensure the safety of
both officers and the traveling public.
Figure 3-8 Search Room (SP-12)

October 31, 2006
U.S. Customs and
Border Protection
Search Rooms (SP-12)

All facilities. Refer to Space Requirements Table
(2 minimum all facilities).
Reference 3.2 Space Requirements Matrix for size Secondary processing area directly beyond baggage
determinations. examination belts. Accessed from detainee waiting
(where included).
2 officers plus 1 detainee. If juvenile detainee, an Other Systems: Occupancy indicator light and switch
additional accompanying adult may be present. outside room by entry door.

Stainless steel detention 7’ bench w / 2” diameter Duress System: Detention grade duress alarm button on
handcuff ring each end of bench flush with back of top interior side adjacent to entry door with keyed reset /
(omit handcuff rings in Canada). 60” long X 30” wide disable control outside of room. Connect to CBP
baggage examination table. Secure both to walls and coordination center and / or other CBP designated
/ or floor. Ease all corners and edges. location(s). Provide an audible / visual alarm outside
room.
requirements.
HVAC: Normal ASHRAE HVAC standards. 100% None.
outside air / exhaust and negative pressure relative to
adjacent areas.
Openings larger than 12” X 12” shall be secured with
3 / 8” diameter steel bars. Registers and diffusers will
be secured with steel plates w / holes. Locate vanes
above plates.
Plumbing: Provide one eye wash station and hand
wash sink in close proximity to the search rooms.
Vandal resistant pop-down sprinkler heads. Locate No outlets or switches are permitted in room.
smoke detectors in ductwork. Lighting: Surface mounted, penal type vandal resistant
fixtures, 70 FC. Locate switch outside room by entry door.
Provide emergency power backup.
Floor: Seamless epoxy-resin flooring system. Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow
Installation shall comply with manufacturer’s door and frame. Swing door in direction of egress.
specifications. Hardware: Tamperproof hardware, high security
Walls: 2 layers ½” gypsum board over 9 Ga. deadlock with 1” bolt throw keyed both sides . Door-pull
Diamond mesh (1 ½” X 2” max. diamond) expanded ingress side, push plate egress side. Key search room
metal securely fastened to metal studs. Overlap doors alike. No door closure.
joints. STC rating 50-55. ½” gypsum board over 8”
concrete masonry units is also acceptable. Where
local CBP officials specify wall safety padding,
provide Gold Medal padding manufactured by
Marathon Engineering or equal over ½” gypsum
board or plywood.
Ceiling: 5 / 8” gypsum board over 9 Ga. Diamond
mesh expanded metal. Overlap joints. STC rating 50-
55. Access panels (where necessary) shall be
detention type, steel with lock or require special tools
for removal.
Other Windows
Special construction note: Installation of 9 Ga. Material: None.
diamond mesh expanded metal must be inspected by
CBP prior to covering.
None.

October 31, 2006
U.S. Customs and
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M. Hold Rooms
The following rooms are to be designed to the Hold Room Construction Requirements.
Refer to:
• Male Detention Hold Room
• Female Detention Hold Room
• Juvenile Detention Hold Room
Located within the access controlled CBP secondary processing area, this room is used
to detain persons. Individual or group hold rooms for detainees must be constructed to
hardened construction standards, with quantity and size to be determined by CBP based
on the particular anticipated passenger requirements. These areas must be situated in a
secure area to ensure the safety of both officers and the traveling public.
A minimum of three hold rooms is required at each facility, with one each for males,
females and juveniles. These hold rooms should be co-located. Hold rooms will be
rectangular in shape with no dividing walls or partitions. All fixtures must meet
detention-grade standards.

October 31, 2006
U.S. Customs and
Border Protection
Figure 3-9 Hold Room (SP-13 / 14 / 15)

October 31, 2006
U.S. Customs and
Border Protection
Hold Rooms (SP -13 / 14 / 15)

All stateside facilities. Not in Pre-clearance 1 male, 1 female and 1 juvenile hold room.
Reference 3.2 Space Requirements Matrix for size Accessible from secondary waiting / processing area. Out of
determinations. public view.
Occupancy Furniture
Varies. None
Stainless steel detention bench w / 2” diameter handcuff CCTV: Fixed CCTV camera w / motion detection capability,
ring each end flush with back of bench top. Maximize detention grade housing and wide-angle lens. Connect to
seating. monitor at secondary waiting / processing counter or in
Provide 36” high detention grade modesty screen in toilet secondary supervisor’s office (if included) or other CBP
area (only detainees head, shoulders, and feet should be designated location. Position camera to observe activity in
observable from CCTV and / or door view panel). room, but not degrade privacy afforded by toilet area modesty
Secure bench(s) and modesty screen to walls and / or floor. screen. Do not mount over fixtures in room.
Ease all corners and edges. Duress System: Provide detention grade duress alarm button
interior side adjacent to entry door with keyed reset / disable
control outside of room. Connect to CBP coordination center
and / or other CBP designated locations as required.
Access Control: See door section for requirements.
Mechanical Communications
HVAC: Normal ASHRAE HVAC standards. 100% outside None.
air / exhaust and negative pressure relative to adjacent
areas. Openings larger than 12” X 12” shall be secured with
3 / 8” diameter steel bars. Registers and diffusers will be
secured with steel plates w / holes. Locate vanes above
plates.
Plumbing: Detention type combination toilet / lavatory /
bubbler w / toilet paper recess, electronic flush control and
flush control cutoff switch located outside room. Unit must
be rear discharge into an accessible chase w / service
door outside room. Provide floor drain with tamperproof
cover near toilet. Access to toilet shall be ADA compliant.
Provide eye wash station and hand wash sink in close
proximity to hold rooms.
Vandal resistant pop-down sprinkler heads. Locate smoke No outlets or switches are permitted in room.
detectors in ductwork. Lighting: Surface mounted, penal type vandal resistant
fixtures, 70 FC. Locate switch outside room by entry door.
Provide emergency power backup.
Floor: Seamless epoxy-resin flooring system sloped to Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow
floor drain. Installation must comply with manufacturer’s door and frame. Swing door in direction of egress.
specifications. Hardware: Tamperproof hardware, threshold and high
Walls: 2 layers ½” gypsum board over 9 Ga. Diamond security deadlock with 1” bolt throw keyed both sides. Door
mesh (1 ½” X 2” max. diamond) expanded metal securely pull ingress side, push plate egress side. Key hold rooms
fastened to metal studs. Overlap joints. STC rating 50-55. alike.
½” gypsum board over 8” concrete masonry units is also
acceptable. Where local CBP officials specify wall safety
padding, provide Gold Medal padding manufactured by
Marathon Engineering (or equal) over ½” gypsum board or
plywood.
Ceiling: 5 / 8” gypsum board over 9 Ga. Diamond mesh
expanded metal. Overlap all joints. STC rating 50-55.
Access panels (where necessary) shall be detention type,
steel with lock or require special tools for removal.
Other Windows
Do not open doors into a space that has unrestricted Material: 60-72 square inch observation window w /
egress to any area of the facility transited by the public. detention grade laminate glazing in door. Sliding cover ingress
Special construction note: Installation of 9 Ga. diamond side. No other windows permitted.
mesh expanded metal must be inspected by CBP prior to
covering.
None.
October 31, 2006
U.S. Customs and
Border Protection
3.5.3. Secondary Operations and Support Areas

Located in close proximity to the Secondary Processing Area, the Secondary Operations
and Support Areas are an access controlled secure area for the further secure
processing of inadmissible or suspicious persons. The following are the several spaces
located within the Secondary Operations and Support Areas along with the technical
requirements for each of these spaces.
Detail requirements are provided for the following support operations:

A. Secondary Supervisor’s Office
B. Joint Automated Booking System (JABS) / (IDENT) Identification Room
C. Fraudulent Document Analysis Room
D. Alien Documentation, Identification, & Telecommunication (ADIT) Room
F. Agent’s Office – U.S. Immigration and Customs Enforcement (ICE)
G. Cashier’s Office
H. Detainee Baggage Storage

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U.S. Customs and
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A. Secondary Supervisor’s Office

This supervisory office is a two-person office for the direct supervision and monitoring of
CBP activities. The office must have dedicated computer lines, telephone line, and
direct communication to the CCC, RCC, and Primary Processing booths. The office
placement must be such that supervisors are able to visually monitor the processing
area(s). Windows must be equipped with one-way reflective film and mini-blinds so that
the general public cannot view CBP personnel.
Secondary Supervisor’s Office (OS-01)

Large facilities and facilities where determined by One (1).
CBP as required to support operations.

Reference 3.2 Space Requirements Matrix for size Secondary waiting / processing area.
determinations.
1-2 officers. Phone and data outlets.

Work counters w / knee space, drawers, and low Access Control: See door section for access control
storage cabinets. requirements.
HVAC: Normal ASHRAE HVAC standards. Chairs, desk, and lateral files.
Plumbing: None.

circuit.
Lighting: General fluorescent lighting, 50 FC. Separate
incandescent on dimmer switch.
Floor: Carpet. Material: 1 ¾” wood or hollow metal in hollow metal frame.
Walls: 5 / 8” gypsum board over metal studs. STC Hardware: Standard lockset keyed individually and to a CBP
rating 50-55. master.
Ceiling: 5 / 8” gypsum board or lay-in acoustical tile.
STC rating 50-55.
Other Windows
None. Material: Tinted tempered glass overlooking waiting /
processing area (if included). Provide mini-blinds. Windows must
be equipped with one-way reflective film and mini-blinds
Computers, printers, telephones, miscellaneous office
equipment.

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U.S. Customs and
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B. Joint Automated Booking System (JABS) / (IDENT) Identification Room

The Joint Automated Booking System (JABS) / IDENT system enables officers to
electronically capture images and fingerprints as well as store and query text. The
system automates the process of capturing information during criminal and
administrative booking processes and is used to verify alien identification and track
repeat violators. This will enable CBP to identify and prosecute recidivist aliens
attempting to re-enter the United States.
Joint Automated Booking System / Identification Room (OS-02)


Reference 3.2 Space Requirements Matrix for Adjacent to secondary waiting / processing area.
size determinations.
None on a regular basis. Phone and data outlets.

30” high work counters w / knee space, drawers, Access Control: See door section for access control
high and low storage. requirements.
HVAC: Normal ASHRAE HVAC standards. Adjustable Chairs.
Plumbing: None.

circuit.

Walls: 5 / 8” gypsum board over metal studs. Hardware: Standard lockset keyed individually and to a
STC rating 50-55. CBP master.
Ceiling: 5 / 8” gypsum board or lay-in acoustical
tile. STC rating 50-55.
Other Windows
JABS (Joint Automated Booking System). Material: None.
Computer(s), telephone(s).

October 31, 2006
U.S. Customs and
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C. Fraudulent Document Analysis Room (FDAR)

The Fraudulent Document Analysis Room (FDAR) is dedicated to the forensic
examination of documents submitted by applicants for admission. Different
technological aids are employed by the CBP officer to conduct a fraudulent document
review to uncover documents that are counterfeit or altered. The room must have
dedicated computer and telephone lines.
The work area is divided into both a stand-up and sit-down work surfaces complete with
knee space and storage drawers on either side. A continuous electric power strip or
sufficient quad electrical outlets must be installed above the counter backsplash,
approximately 24 inches on center. Provide grommets in counters to drop cords to
equipment below counter. It is acceptable for access doors to open into the space.
Provide capability to control and dim lighting in the room. Most space configurations of
the FDAR are rectangular in shape with one door accessing the room. As such, the
work surface is installed against two walls. Locate a 42” counter for fingerprinting.
Fraudulent Document Analysis Room (OS-03)


Reference 3.2 Space Requirements Matrix for Secondary waiting / processing area.

30” high and 42” high work counters w / knee Access Control: See door section for access control
space, drawers, high and low storage. requirements.
Plumbing: None.

circuit. Continuous power strip at back of work area 6”
above counter.
Lighting: General fluorescent lighting, 70 FC. Under
counter task light on separate switch
Other Windows
None. Material: None.
Computer(s), telephone(s), document verification
equipment.

October 31, 2006
U.S. Customs and
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D. Alien Documentation, Identification, & Telecommunications (ADIT)

The workroom for the Alien Documentation, Identification, and Telecommunications
(ADIT) system combines several functions to support fingerprinting, photography and
lamination of official documents.
The work area is comprised of a sit-down work surface, complete with knee space,
storage drawers on both sides and overhead cabinets. The work surface supports a lot
of technical and sensitive electronic equipment; therefore, provide a continuous electric
power strip on the wall above the work-surface back-splash. Door may open into the
room. The separate fingerprint counter should be 42” high and have drawers and
cabinets below. Provide adjustable shelves in all cabinets.
This joint-use room must be rectilinear in shape with one door accessing the room.
Install the sit down work surface against two walls. Locate a 42” counter for
fingerprinting.

October 31, 2006
U.S. Customs and
Border Protection
ADIT Room (OS-04)

All facilities. One (1).

Reference 3.2 Space Requirements Matrix for size Adjacent to and accessible from waiting / processing area.
determinations.

30” high work counters w / knee space, drawers, high Access Control: See door section for access control
and low storage cabinets. 42” high fingerprint counter requirements.
w / drawers and low storage.
Plumbing: None.
circuit.
Floor: Carpet or resilient tile. Material: 1 ¾” solid core wood or 12 Ga. Steel clad hollow door
Walls: 5 / 8” gypsum board over metal studs. STC and frame.
rating 50-55. Hardware: Tamperproof hardware with Medeco Maxum or
Ceiling: 5 / 8” gypsum board. Acoustical tile not equal deadlock. No master key.
permitted. STC 50-55.
Other Windows
Material: None.

Computer, telephone, documentation (fingerprint and photo)
equipment.

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U.S. Customs and
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E. Agents Office – U.S. Immigration and Customs Enforcement (ICE)

At larger facilities, additional government agencies are co-located with CBP. The offices
of U.S. Immigration and Customs Enforcement (ICE), an investigative agency of DHS,
may also be present and require office space in addition to the space requirements of
CBP.
The ICE offices are located to provide agents with ready access to both the passenger
processing areas and to non public access to official vehicle parking. ICE officials must
be consulted during the earliest discussions regarding project planning, space
requirements, design, etc.

October 31, 2006
U.S. Customs and
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Agent’s Office – U.S. Immigration and Customs Enforcement (ICE ) (OS-05)

Mid-size and large stateside facilities. Not In Pre- One (1).
clearance.

Reference 3.2 Space Requirements Matrix for Vicinity of CBP secondary processing w / view of baggage
size determinations. claim area. Provide non-public access to government
vehicles.
Varies. Phone and data outlets. Phone outlet for fax machine, data
outlets for remote printers.

Work counter w / drawers, low storage cabinets, Access Control: See door section for access control
and overhead shelves. requirements.
HVAC: Normal ASHRAE HVAC standards. Modular workstations, chairs, lateral files.
Plumbing: None.

circuit. Special outlet for copier.
Lighting: General fluorescent lighting, 50 FC. Where
transparent mirror glass is specified by CBP, substitute
recessed incandescent lighting w / dimmer control.
Floor: Carpet. Material: 1 ¾” solid core wood or hollow metal in hollow
Walls: 5 / 8” gypsum board over metal studs. metal frame.
STC rating 50-55. Hardware: Standard lockset keyed individually. If more
Ceiling: 5 / 8” gypsum board or lay-in acoustical than 1 door is provided, key individually and to a ICE
tile. STC rating 50-55. master.
Other Windows
The specifications outlined are generic. Selected Material: Windows overlooking the baggage claim area
large facilities can also be directed to provide an shall be tempered transparent mirror glass. Provide mini-
adjacent supervisor’s office, interview room(s) blinds.
and a storage area. Consult ICE officials to
determine the specific requirements for each
project. ICE officials must be consulted during
the earliest discussions regarding project
planning, space requirements, design, etc.
ICE Provided Equipment

Computers, printers, telephones, fax machine, copier, and
miscellaneous office equipment.

October 31, 2006
U.S. Customs and
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F. Cashier’s Office
The cashier’s office is located near the controlled exit of the secondary and is used to
collect duties and fees by CBP for goods and materials brought into the country. The
cashier’s office is an access-controlled space with 36” high counters w / knee space,
lockable drawers and low cabinets. A secure transaction tempered glass window w /
stainless steel speak-thru(s) is located on the common wall between the secondary exit
aisle and the cashier’s booth. Data and telephone outlets are required.
Cashier’s Office (OS-06)


Reference 3.2 Space Requirements Matrix for Secondary Processing area beyond baggage examination
size determinations. belts. Near exit.
1 officer. Phone and multiple data outlets. Phone line for credit card
reader.

36” high counters w / knee space, lockable Duress System: Flush mounted duress alarm button at
drawers and low cabinets. officer’s work area. Connect to CBP coordination center,
security, and other CBP designated locations as required.
HVAC: Normal ASHRAE HVAC standards. Adjustable chair.
Plumbing: None.

Pop-down sprinkler heads. Normal convenience power standards. Dedicated power for
equipment.
power backup.
Floor: Carpet or resilient tile. Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow
Walls: 5 / 8” gypsum board over metal studs. door and frame.
STC rating 50-55. Hardware: Tamperproof hardware and deadbolt lock
Ceiling: 5 / 8” gypsum board. Acoustical tile not keyed individually. No master.
permitted. STC rating 50-55.
Other Windows
Material: Tempered glass transaction window w /
stainless steel speak-thru(s).
Computer, printers, check reader, ATM reader, and steel
cash drawer.

October 31, 2006
U.S. Customs and
Border Protection
G. Detainee Baggage Storage

This room will temporarily house the baggage of aliens in removal proceedings while
they await their transfer to another facility or removal from the United States. Provide
shelving with proper width, appropriately spaced vertically, to store various sized
passenger bags.
Detainee Baggage Storage (OS-07)

All stateside facilities. One (1).

Reference 3.2 Space Requirements Matrix for Secondary waiting / processing area.
None. None.

18” deep heavy-duty adjustable metal shelving. Access Control: See door section for access control
requirements.
HVAC: Normal ASHRAE HVAC standards. None.
Plumbing: None.

Floor: Resilient tile. Material: 1 ¾” wood or hollow metal in hollow metal frame.
Ceiling: 5 / 8” gypsum board. Acoustical tile not CBP master.
permitted.
Other Windows

None.

October 31, 2006
U.S. Customs and
Border Protection
3.6 CBP ADMINISTRATION & SUPPORT

Office space is provided to accommodate officers, clerical and support staff, employee
restrooms, and other CBP services. This area must be protected with a card reader or
stand-alone automated access control device with a high security lock system to prevent
unauthorized entrance from non-CBP personnel.
The following spaces should be built to comply with the latest industry standards. The
standards and requirements specified herein should be incorporated into CBP
passenger processing facilities at all locations.
CBP Administration consists of the following types of spaces:

A. CBP Chief Officer’s Office (OIC)
B. Supervisor’s Office
C. General Office Workstation(s)
D. Anti-Terrorism Contraband Enforcement Team (AT-CET)Office
E. Passenger Analysis Unit (PAU) / Intelligence Office
F. Canine Unit Office and General Storage Room
G. Conference / Muster / Training Room
H. Mail / Copy / Shredder Room
I. Communications Room (Telephone and Radio)
J. Computer Room
K. General Storage / File Room
L. Secure Storage Room(s)
M. Break Room
N. Male and Female Staff Toilets / Showers / Lockers

October 31, 2006
U.S. Customs and
Border Protection
A. CBP Chief Officer’s Office (OIC)

The CBP Chief Officer (OIC) provides supervisory functions for the first line supervisor
and associated CBP officers. A Chief Officer’s office is required to be located within the
CBP administrative area for all staffed facilities. Consult the PD or OIC to determine the
number of offices required.
CBP Chief Officer’s Office (OIC) (OSA-01)

All staffed facilities. Officer In Charge (OIC) One (1) commonly. Consult the Port Director or OIC to
Office at Preclearance. determine the number of offices required.
Reference 3.2 Space Requirements Matrix for CPB administrative area. Out of public view.
1 plus 1-2 visitors. Phone and data outlets.

None. Access Control: See door section for access control
requirements.
HVAC: Normal ASHRAE HVAC standards. System Furniture Desk, credenza, chairs, side table, lateral
Plumbing: None. files, and bookcase.
circuit.
Other Windows
None. Material: Where included, lightly tinted tempered glass.
Provide mini-blinds.
Computer, printer, telephone, and miscellaneous office
equipment.

October 31, 2006
U.S. Customs and
Border Protection
B. Supervisor’s Office
The CBP Supervisor’s office is the first line supervisor for CBP officer staff performing
passenger processing examinations and operational support functions.
Supervisor’s Office (OSA-02)

All facilities. Determined by peak passenger throughput. Refer to Space
Requirements Table. Maximum (2) for medium size
facilities. Maximum (3) for large size facilities
Reference 3.2 Space Requirements Matrix for Generally in CBP administrative area. At large facilities,
size determinations. supervisor’s offices may also be required overlooking the
PPA, secondary processing area, and adjacent to the CET
and PAU offices. Consult the Port Director for each specific
facility requirements.
1 plus 1-2 visitors. Phone and data outlets.

requirements.
HVAC: Normal ASHRAE HVAC standards. Desk, credenza, chairs, lateral files, and bookcase.
Plumbing: None.
circuit.
Lighting: General fluorescent lighting, 50 FC. Where
transparent mirror glass is specified by CBP, substitute
recessed incandescent lighting w / dimmer control.
Other Windows
None. Material: Lightly tinted or transparent mirror tempered
glass. Glass type should be pre-approved by CBP.

Computer, printer, telephone, and miscellaneous office
equipment.

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C. General Office Workstation(s)

General Office space and associated workstations are required at all staffed facilities in
sufficient number to accommodate CBP officers and support personnel. The number of
workstations will be specified by CBP based on operational and staffing requirements.
General Office Workstation(s) (OSA-03)

All facilities. As specified by CBP based on staff requirements.

Reference 3.2 Space Requirements Matrix for CBP administrative area.
Varies. Phone and data outlet each workstation, data outlets for
remote printers, phone outlet for fax machine.

HVAC: Normal ASHRAE HVAC standards. Modular workstations, chairs, and lateral files.
Plumbing: None.
circuits. Special outlet for copier.
Lighting: General fluorescent lighting, 50 FC. Workstation
task lighting.
Walls: 5 / 8” gypsum board over metal studs. Hardware: When entered from processing floor or non
STC rating 50-55. sterile side of terminal, provide card reader / keypad ingress
Ceiling: 5 / 8” gypsum board or lay-in acoustical and unrestricted egress. When entered from a secure
tile. STC rating 50-55. corridor, a standard lockset keyed individually and to a CBP
master is acceptable.
Other Windows
CBP Operational Requirements will determine Material: Where included, lightly tinted tempered glass.
number of workstations. Provide mini-blinds.

Computers, printers, telephones, fax machine, copier, and

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D. Anti-Terrorism Contraband Enforcement Team (AT-CET) Office

The AT-CET office is provided within the administrative area at mid-size and large
staffed facilities. The AT-CET’s focus is on anti-terrorism related enforcement. In
addition, the AT-CET team targets the interdiction of narcotics, other contraband, alien
smugglers / traffickers and fraudulent documents, and the detection of agricultural
products related to bio-terrorism. The number of workstations will be determined by
CBP based on staffing requirements.
Anti-Terrorism Contraband Enforcement Team (AT - CET) Office (OSA-04)

Mid-size and large staffed facilities. Not in Pre- One (1) Office. Number of workstations to be determined
clearance. by CBP based on staffing.


Plumbing: None.
circuit.
task lighting.
Other Windows
Number of workstations to be determined by CBP Material: Where included, lightly tinted tempered glass.
Operational Requirements. Provide mini-blinds.
Computers, printers, telephones, fax machine, and

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E. Passenger Analysis Unit (PAU) / Intelligence Office

The Passenger Analysis Unit (PAU) uses advance Passenger Information System
(APIS), reservation systems, and other law enforcement databases to identify high-risk
travelers prior to their arrival in the United States. Provide sufficient electrical, telephonic
and LAN / IBIS connectivity drops for each workstation.
Passenger Analysis Unit (PAU) / Intelligence Office (OSA-05)

Large facilities and facilities where required to One (1) Office. Number of workstations to be determined
support operations as determined by CBP. Not in by CBP based on staffing.
Preclearance.
Reference 3.2 Space Requirements Matrix for CPB administrative area.

Plumbing: None.
circuit.
task lighting.
Other Windows
None Material: Where included, lightly tinted tempered glass.
Provide mini-blinds.
Computers, printers, telephones, fax machine, and

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F. Canine Unit Office with General Storage Room

A Canine Unit Office is to be located at mid-size, large, and select small facilities where
a Canine Unit is present. The Canine Unit Office is located within the CBP
administrative area for the occupancy by the CBP canine handlers. Occupancy and
space requirements will vary depending on CBP staffing requirements and will be
determined by the Port Director.
Canine Unit Office with General Storage (OSA-06)

Mid-size and large facilities. Selected small One (1) Office with storage. Number of workstations to be
facilities where Canine Unit is present. determined by CBP based on staffing.

Reference 3.2 Space Requirements Matrix for Administrative area.
Varies Phone and data outlet each workstation, data outlets for
remote printers.

requirements.
Plumbing: None.
circuit.
task lighting.
Floor: Carpet or resilient tile. Material: 1 ¾” wood or hollow metal in hollow metal frame.
Other Windows
Computers, printers, telephones, and miscellaneous office
equipment.

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G. Conference / Muster / Training Room

This room is typically used for conferences, musters and training. This room may be
used by CBP for meetings among the management staff, general meetings, and
meetings with other government agencies, contractors and carriers, when necessary.
Provide adjustable acoustic partitions (STC 45-50) so that this area can be divided into
separate rooms.
STC rating of walls and ceiling should be 45-50. Furnish wall-mounted projection screen
and marker board. Provide telephone jacks, and analog network access lines including
at the TV monitor location. See satellite dish requirements for additional specifications.
Provide separate HVAC control zone for this room. Furnish dimmer control for general
lighting. Provide data drops with LAN and IBIS connectivity for computer workstations.
If a computer-training lab is not provided then provide connectivity for additional
computer workstations on one half of the room in a quantity specified by CBP.
Conference / Muster / Training Room (OSA-07)

Where specified by CBP. One (1).
Reference 3.2 Space Requirements Matrix for CPB administrative area.
Varies. Minimum to hold all CBP staff. Phone and data outlets as specified by CBP.

Ceiling mounted retractable projection screen, Access Control: See door section for access control
white dry erase marker board 60” wide X 36” requirements.
high.
HVAC: Normal ASHRAE HVAC standards. Conference table(s), and chairs.
Individual room control.
Plumbing: None.
circuit. Floor mounted power / datacom outlet.
LAN / IBIS to support two computers per workstation.
Lighting: General fluorescent plus recessed incandescent
w / dimmer control 50 FC.
Other Windows
Computers, telephones, and TV monitor.

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H. Mail / Copy / Shredder Room

The CBP support spaces will require the necessary space to conduct office related
functions. The space should be incorporated into the administrative area and adjacent to
the general office space.
Mail / Copy / Shredder Room (OSA-08)

Large facilities. One (1).
Reference 3.2 Space Requirements Matrix for CPB administrative area, adjacent to general office.
None on a regular basis. Phone outlet for fax machine
Plumbing: None.
Pop-down sprinkler heads. Normal convenience power standards. Special outlet for
copier & shredder.
Ceiling: 5 / 8” gypsum board or lay-in acoustical CBP master.
tile.
Other Windows
Copier, and fax machine.

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I. Communications Room (Telephone and Radio)

A communications room, separate from the computer room, is required at all facilities to
house and support CBP telecommunications and radio equipment and connections. In
addition to provisions for an intrusion detection system that provides perimeter and
volumetric protection / detection of unauthorized access, special construction details are
required for this room including the installation of 9 gauge diamond mesh expanded
metal wall / ceiling reinforcement or 8” CMU. The installation of 9 gauge diamond mesh
expanded metal must be inspected by CBP prior to covering. Provide tamperproof
hardware w / Medeco Maxum or equal high security deadlock with no master key. At
mid-size and large facilities, a card reader / keypad must be provided in addition to, but
not as a substitute for, the deadlock allowing CBP to track access by users. All
necessary cabling and conduit must be provided to support the equipment furnished and
installed by the government. See the following data sheet for additional room
specifications.

October 31, 2006
U.S. Customs and
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Communications Room (Telephone and Radio) (OSA-09)

Reference 3.2 Space Requirements Matrix for size CBP administrative area.
determinations..
None. Telephone, Modem connections. Cabling to any required
secondary computer rooms.

None. Intrusion Detection System: Provide intrusion detection
system and alarm with UPS backup monitored on a 24-
hour basis by a CBP approved monitoring station. Provide
keypad control inside room adjacent to entry door.
requirements.
HVAC: Small and mid-size facilities:: Individual room None.
control.
Large facilities: Liebert unit or equal. Space must
maintain a 45% (+ / -5) relative humidity and a
temperature range of 72-75 degrees Fahrenheit.
Plumbing: As required for Liebert unit.
FM-200 fire protection system. Normal convenience power standards. Dedicated power
for computer equipment, UPS system.
Lighting: General fluorescent lighting, 30 FC. Surface
mounted fixtures.
Floor: Small and mid-size facilities: Anti-static Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow
resilient tile. metal door and frame.
Large facilities: Raised floor with equipment access Hardware: Tamperproof hardware w / Medeco Maxum
ramp. or equal high security deadlock. No master key. At mid-
Walls: 3 / 4” fire resistant painted plywood over 9 Ga. size and large facilities, also provide a card reader /
diamond mesh (1 1 / 2” X 2” maximum diamond) keypad in addition to, but not as a substitute for, the
expanded metal securely fastened to metal studs. 3 / deadlock allowing CBP to track users.
4” plywood over 8” CMU is also acceptable.
Ceiling: 5 / 8” gypsum board over 9 Ga. diamond
mesh (1 ½” X 2” max. diamond) expanded metal.
Overlap joints.
Other Windows
The CBP Office of Information and Technology will Material: None permitted.
furnish a room layout and equipment specifications for
each project.
Provide all necessary cabling and conduit to support

the equipment furnished and installed by the
government.
Special construction note: Installation of 9 Ga.

diamond mesh expanded metal wall / ceiling
reinforcement must be inspected by CBP prior to
covering.
IBIS hardware, equipment racks, PBX telephone system.

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J. Computer Room
A computer room, separate from the communications room, is required at all facilities to
house and support CBP data processing equipment and connections. In addition to
provisions for an intrusion detection system that provides perimeter and volumetric
protection / detection of unauthorized access, special construction details are required
for this room including the installation of 9 gauge diamond mesh expanded metal wall /
ceiling reinforcement or 8” CMU. The installation of 9 gauge diamond mesh expanded
metal must be inspected by CBP prior to covering. Provide tamperproof hardware w /
Medeco Maxum or equal high security deadlock with no master key. A card reader /
keypad must be provided in addition to, but not as a substitute for, the deadlock allowing
CBP to track access by users. All necessary cabling and conduit must be provided to
support the equipment furnished and installed by the government. See the following
data sheet for additional room specifications.

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U.S. Customs and
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Computer Room (OSA-10)


determinations...
None. Telephone, Modem connections. Cabling to any required
secondary computer rooms.

None. Intrusion Detection System: Provide intrusion detection
system and alarm with UPS backup monitored on a 24-hour
basis by a CBP approved monitoring station. Provide keypad
control inside room adjacent to entry door.
requirements.
HVAC: Small and mid-size facilities: Individual room None.
control.
Large facilities: Liebert unit or equal. Space must
maintain a 45% (+ / -5) relative humidity and a
temperature range of 72-77 degrees Fahrenheit.
Plumbing: As required for Liebert unit.
FM-200 fire protection system. Normal convenience power standards. Dedicated power for
computer equipment, UPS system.
Lighting: General fluorescent lighting, 30 FC. Surface mounted
fixtures.
Floor: Small and mid-size facilities: Anti-static Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow metal
resilient tile. door and frame.
Large facilities:: Raised computer floor with Hardware: Tamperproof hardware w / Medeco Maxum or equal
equipment access ramp. high security deadlock. No master key. At mid-size and large
Walls: 3 / 4” fire resistant painted plywood over 9 Ga. facilities, also provide a card reader / keypad in addition to, but
diamond mesh (1 1 / 2” X 2” maximum diamond) not as a substitute for, the deadlock allowing CBP to track users.
expanded metal securely fastened to metal studs. 3 /
4” plywood over 8” CMU is also acceptable.
Ceiling: 5 / 8” gypsum board over 9 Ga. diamond
mesh (1 ½” X 2” max. diamond) expanded metal.
Overlap joints.
Other Windows
The CBP Office of Information and Technology will Material: None permitted.
furnish a room layout and equipment specifications for
each project.
Provide all necessary cabling and conduit to support

the equipment furnished and installed by the
government.

covering.
IBIS hardware, equipment racks, PBX telephone system.

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K. General Storage / File Room

A minimum of one general storage / file room is required at all facilities located within the
CBP administrative area. The general storage / file room is required for the storage of
CBP supplies, equipment, files, and other miscellaneous items required for CBP
operations. Eighteen inch deep heavy-duty adjustable metal shelving and filing
cabinets are required as specified by CBP.
General Storage / File Room (OSA-11)

size determinations..
None. None.

18” deep heavy-duty adjustable metal shelving. Access Control: See door section for access control
Filing cabinets as specified by CBP. requirements.
Plumbing: None.
Floor: Resilient tile. Material: 1 ¾” wood or hollow metal, 40-42 inches wide, in
Walls: 5 / 8” gypsum board over metal studs. hollow metal frame.
Ceiling: 5 / 8” gypsum board. Acoustical tile not Hardware: Standard lockset keyed individually and to a
permitted. CBP master.
Other Windows
None.

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L. Secure Storage Room(s)

A Secure Storage Room is required at all facilities as specified by CBP for the secure
storage of documents, seized narcotics, and other contraband. In addition to provisions
for an intrusion detection system that provides perimeter and volumetric protection /
detection of unauthorized access, special construction details are required for this room
including the installation of 9 gauge diamond mesh expanded metal wall / ceiling
reinforcement or 8” CMU. The installation of 9 gauge diamond mesh expanded metal
must be inspected by CBP prior to covering. At small facilities, a secure room with a
CBP approved safe bolted to the concrete slab to be used for seized narcotics is to be
provided where specified by CBP. At mid-size facilities, a room with an enclosure for
seized narcotics separated from other areas of the room is required and at large
facilities, two separate rooms are required to support operations. Regardless of size,
eighteen inch deep heavy-duty adjustable metal shelving is required within the secure
storage space(s) as specified by CBP. See the following data sheet for additional room
specifications.

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Secure Storage Room(s) (OSA-12)

All facilities (storage of documents, seized narcotics Small facilities: One (1) room with a safe for seized narcotics.
and other contraband). Mid-size facilities: One (1) room with an enclosure for seized
narcotics separated from other areas of the room.
Large facilities: Two (2) separate rooms.
determinations..
None. None.

All facilities provide 18” deep heavy-duty adjustable Intrusion Detection System: For each secure room, provide
metal shelving. intrusion detection system and alarm with UPS backup
monitored on a 24-hour basis by a CBP approved monitoring
Small facilities provide a GSA Class V safe equal to station. Provide keypad control inside room adjacent to entry
Mosler or Hamilton securely bolted to a concrete floor. door.
requirements.
HVAC: Normal ASHRAE HVAC standards. Exhaust None.
100% of the air from any space where seized
narcotics are stored. Space must maintain a 45% (+ /
-5) relative humidity and a temperature range of 72-77
degrees Fahrenheit.
Plumbing: None.
Lighting: General fluorescent lighting, 30 FC. Surface mount
fixtures.
Floor: Resilient tile over concrete slab. Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow metal
Walls: 5 / 8” gypsum board over 9 Ga. diamond door and frame.
mesh (1 / 1 / 2” X 2” max. diamond) expanded metal Hardware: Tamperproof hardware w / Medeco Maxum or equal
securely fastened to metal studs. Overlap joints. 8” high security deadlock. No master key. At mid-size and large
concrete masonry units are also acceptable. facilities, also provide a card reader / keypad in addition to, but
Ceiling: 5 / 8” gypsum board over 9 Ga. expanded not as a substitute for, the deadlock allowing CBP to track users.
metal.
Other Windows
At a limited number of selected facilities, seized Material: None permitted.
narcotics could be held in excess of 72 hours. In this
case, the secure room standards outlined are not
applicable and more stringent vault standards must
be applied. The Port Director will advise the port
operator if this change is required.

covering.
None.

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M. Break Room
The lunch / break room must include space for vending machines and built-in wall and
base cabinets. The lunch / break room serves as the location where CBP employees
prepare and have their meals. This room must be provided a kitchen unit, including a
refrigerator, microwave device, lavatory and miscellaneous storage in cabinets. Should
the kitchen unit not have adequate work surface to support individual tasks at meal
preparation, the provider must include a separate counter, complete with storage
cabinets above and below the kitchen unit. As the room will also include miscellaneous
vending boxes, an appropriate amount of electrical outlets must be provided in the
design of the room configuration.
Break Room (OSA-13)

All staffed facilities where specified by CBP. One (1).
size determinations..
Varies. Wall phone outlet.
Other Systems: Cable TV outlet w / wall mount for TV
monitor. FIDS monitor large facilities.

Kitchen unit with food preparation surface, Access Control: See door section for access control
drawers, high and low storage cabinets, stainless requirements.
steel sink, disposal, microwave oven, refrigerator
and electric water cooler.
HVAC: Normal ASHRAE HVAC standards. Cafe type tables and chairs.
Plumbing: Plumbing for sink, disposal, electric
water cooler.
Pop-down sprinkler heads. Normal convenience power standards. Power for kitchen
equipment, vending machines, and electric water cooler.
Floor: Resilient tile. Material: 1 ¾” wood or hollow metal in hollow metal frame.
Walls: 5 / 8” gypsum board over metal studs. Hardware: Standard lockset keyed alike with toilet rooms
Ceiling: 5 / 8” gypsum board or lay-in acoustical and physical training room and to a CBP master.
tile..
Other Windows
Where present, FWS, PHS and ICE share the Material: None.
break room. In this case provide access, which
precludes transiting the CBP administration area.

Wall phone, commercial cable TV monitor, and vending
machine(s).

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N. Male and Female Staff Toilets / Showers / Lockers

Facilities are to be provided for the CBP staff and include where applicable showers,
lockers, and toilets. In multi-level facilities where primary processing and baggage claim
are on separate levels and the required toilet / shower / locker facilities are on one of the
levels, provide male and female lavatories w / toilet and washbasin on the other level
adjacent to the secondary processing area.

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Male & Female Staff Toilets / Showers / Lockers (OSA-14)

All staffed facilities where specified by CBP. One (1).

Size in accordance with applicable codes and local CBP administrative area.
building regulations to accommodate the total number
of male / female employees. The CBP Port Director
can provide planners with the number of employees.
None on a regular basis. None.

High volume mid-size and large facilities: 18” wide X Access Control: See door section for access control
24” deep X 72” high powder coated steel lockable requirements.
lockers w / securable compartment and drawer base
equal to Airflow wardrobe lockers by Tiffin Metal
Products. One for each employee.
Small and low volume mid-size facilities: 12” wide X
21” deep full height lockable steel lockers. One for
each employee.
One or more dressing benches and a full height mirror.
Plumbing: Provide sufficient toilets, urinals,
lavatories and showers to support the total number of
male / female employees present. A minimum of 1
toilet, 1 urinal, 1 lavatory and 1 shower are required
regardless of facility size. Provide adequate floor
drains in toilet and shower areas.
One toilet / lavatory should comply with ADA
standards.
Pop-down sprinkler heads. Normal convenience power standards. GFCI duplex
outlets in vanity area.
Lighting: General fluorescent lighting, 30 FC. Provide
supplementary lighting in vanity area.
Floor: Non-slip ceramic tile w / stainless epoxy grout. Material: 1 ¾” wood or hollow metal in hollow metal
Walls: 5 / 8” gypsum board over metal studs. frame.
Ceramic tile wainscot w / stainless epoxy grout (56” Hardware: Standard lockset keyed alike with break room
high minimum). and physical training room and to a CBP master.
Ceiling: 5 / 8” gypsum board.
Other Windows
a. In multi-level facilities where primary processing and Material: None.
baggage claim are on separate levels and the required
toilet / shower / locker facilities are on one of the
levels, provide male and female lavatories w / toilet
and washbasin on the other level adjacent to the
secondary processing area.
b. Non-staffed facilities are commonly permitted to
omit the toilet / shower / locker facility and substitute 1
male and 1 female employee lavatory w / toilet and
washbasin located in the CBP administrative area.
The Port Director will make this determination.
None.

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3.7 SUPPLEMENTARY REQUIREMENTS
3.7.1. CBP Two-Way Base Radios

Where specified by CBP, locations are required to provide a secure, accessible cabling
path from the CBP two-way base radio to a suitable rooftop location for the antenna.
The base radio unit is normally housed in the CCC. Additional units may be provided in
other CBP designated locations on a case-by-case determination depending on CBP
operational requirements. Larger facilities may also be required to provide a secure
enclosure, located on the upper level of the terminal building, to accommodate additional
radio equipment. The cabling path, conduit as necessary, antenna mounting pipe, and
electrical service are the responsibility of the port operator. CBP will furnish and install
the radio equipment, transmission cabling and antenna. The port operator should
request a CBP technician contact them and provide specific guidance for a proposed
installation.
3.7.2. Site and Parking Considerations

CBP requires that port operators provide parking for both official government owned
vehicles used in conjunction with CBP operations and for privately owned vehicles that
transport CBP officers to and from the processing facility.
Official government vehicle parking spaces must be located in the immediate vicinity of
the terminal and must be directly accessible from the CBP facility so that officers in the
performance of official duties do not have to travel through an area frequented by the
public. Official vehicle parking is required by CBP, and, where present, ICE. All parking
for official government vehicles must be provided at no cost to the government.
To accommodate private vehicles driven by government employees, port operators must
provide a secure, designated parking area. Preferably, parking for privately owned
vehicles driven by government employees will be separated from other parking areas
designed for use by the general public. The location of the designated parking area and
the route traveled to the facility must be a reasonable distance, well lighted, assure the
safety of officers and be approved by CBP officials. Remote or off-site parking that
requires officers to use shuttle transportation is not acceptable as officers can move in
and out of a facility several times during a typical day or be required to work at night.
Remote parking can adversely affect operational efficiency and raises a number of
concerns for officer safety.
Consult the CBP Port Director to determine the number of official and private parking
spaces required.
3.7.3. Electrical and Emergency Power Supply

The port operator must provide adequate illumination in the CBP sterile area, powered
by the emergency back-up generator system. Selected battery powered lighting should
be provided which will allow CBP officers to maintain order and control of international
passengers in the event of a complete power failure and during transitions from normal
to emergency power. An Uninterruptible Power Supply (UPS) along with generator
backup must be provided to sustain government and other critical electronic systems in
support of CBP operations.

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3.7.4. Maintenance and Janitorial Service

The port operator shall provide all maintenance and janitorial services necessary to
assure that the facility, including all government offices and support spaces, is
maintained in a fully operable condition and to assure a clean, safe environment for both
CBP officers and the traveling public. Scheduled maintenance and janitorial work must
be coordinated with CBP to preclude interfering with CBP operations or compromising
security.
The port operator must adequately maintain equipment provided by the port operator.
The government will maintain equipment furnished by the government.
3.7.5. Commercial Activity

Retail sales and commercial advertising are not permitted in CBP / FIS sterile areas.
Commercial advertising distracts from directional and operational signage, information
the federal agencies wish to convey and may give passengers the illusion of government
endorsement. Other commercial signage (such as those for publicizing local cultural
events or promoting tourism in the city or state where the facility is located, Chamber of
Commerce advertisements, etc.) or decoration within the CBP passenger processing
facility and associated FIS sterile areas is not prohibited provided its content is not
objectionable to CBP and such adornment does not interfere with the effectiveness of
directional signs and symbols intended to facilitate passenger flow through the FIS
facility. Variable message signs should be in keeping with the graphics design program
of the individual facility. CBP will be consulted regarding content requirements.
Proposed institution signs and / or displays must be approved by CBP prior to
installation.
Public telephones and passenger lounges or rest areas located along or adjacent to
sterile corridors in the FIS are not permitted.

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3.8 EXIT PODIUM

The Exit Podiums are where CBP officers are positioned to examine and verify
passenger documents for validation and determination of exit from the CBP facility and
entry into the United States. Passenger documents and their baggage that require
further processing to determine final disposition of their admissibility to the United States
are directed to CBP Secondary for further processing.
Each podium requires sufficient passenger queue and circulation area associated with
the podium. Provision of telephones, data, power and physical security systems are
also required to support the mission of exit control processing at these podiums.

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U.S. Customs and
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CHAPTER 4 - SIGNAGE
4.1 INTRODUCTION
All CBP signage must be approved in advance by CBP and meet all established
requirements regarding type, location, size, branding, color, and other design criteria
prior to being installed within the CBP passenger processing facility. Certain signs
require the use of the DHS seal and are governed by a series of DHS and CBP
regulations regarding seal location, size, color, and design. Consultation with CBP is
required prior to production and installation of these signs and may include additional
signage requirements as determined necessary to support operations.
The below signage design criteria is general in nature and should be used in conjunction
with additional detailed guidance available from the CBP Headquarters, Office of
Finance, Asset Management. Early and continuous coordination with the appropriate
CBP Field Office will ensure project success by providing the necessary guidance
regarding design, regulation, procurement, installation, exceptions, and approvals
necessary for implementation of the CBP signage standards at cruise ship passenger
processing facilities.
Skillfully designed, properly placed signs in sufficient numbers can make a significant
contribution to operational efficiency by minimizing confusion among travelers and
permitting traffic to move expeditiously through a CBP passenger processing facility. The
signs specified and illustrated in these guidelines support CBP operational signage and
are divided into four separate categories as outlined below, and include way finding,
identification, notification, and statutory / regulatory. In addition to operational signage,
CBP also requires suitable CBP Identity Signage that properly identifies the CBP
organization to the public and is usually located on the exterior of the CBP passenger
processing facility sterile perimeter in the public area. The CBP operational signage
categories include the following:
Wayfinding Signs. Wayfinding signs are similar to those commonly found throughout the
terminal that provide directions to passengers, crewmembers, port and transportation
line personnel, and CBP personnel to help locate specific areas within the CBP
Passenger Processing Facility.
Identification Signs. Identification signs help identify locations within the CBP Passenger
Processing Facility to include operational areas and specific rooms and assist the
traveling public through CBP processing.
Notification Signs. Notification signs convey specific information and instruction to

passengers, crewmembers, port and transportation line personnel, and CBP personnel
to help identify procedures, policies, and notices to help facilitate orderly and efficient
CBP processing within the facility.

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U.S. Customs and
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Statutory / Regulatory Signs. Statutory signs are unique to the CBP facility providing
international travelers with statutory / regulatory instructions, information and official
legal notices. The content of a statutory / regulatory sign cannot be altered and must be
presented in its entirety.
In addition to the signage specified, the PHS and the FWS should also be contacted to
determine any additional signage requirements either of these agencies may have.
4.2 DESIGN CRITERIA

• Letterform must be simple and easy to read.
• Letter color and background color should contrast well.
• Warnings and penalty information located within the language of all CBP
statutory and regulatory signs must be posted in red colored type that
contrasts well with the surrounding type within the respective sign(s). Consult
CBP for approved design and placement of all statutory and regulatory
signage.
• Include international symbols whenever appropriate.
• The wording of two signs conveying the same message should not vary, as
message expressed in two different ways will often cause confusion.
• Locate signs to assure that views are not obscured by a building’s structure,
mechanical systems, crowds of people, or are otherwise degraded as a result
of location. In addition, signage must not be located in a manner that
obscures monitoring and surveillance capabilities of CCTV cameras within
the area.
• Signs that are too small, too few in number or poorly placed will not
accomplish their intended purpose.
• Port Operators may find it advantageous to provide bilingual signs in the CBP
processing facility. At smaller facilities, English and a second language
common to the majority of arriving passengers is often useful. At larger
facilities, where arriving passengers speak a number of different languages,
programmable digital dynamic signage (DDS) has been found to be versatile,
efficient and cost effective.
• All CBP signage must be approved by CBP and meet all established
requirements regarding location, size, branding, color, and other design
criteria prior to being installed within the CBP passenger processing facility.
Certain signs requiring the use of the DHS seal are governed by a series of
DHS and CBP regulations regarding seal location, size, and color.
Consultation with CBP is required prior to production and installation of these
signs.
• All signage required for the CBP passenger processing facility must take into
account the overall port and CBP signage programs to maintain an
acceptable standard of aesthetics, consistency, and other criteria established
by CBP and the port operator.

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• Any requests for alternative means, deviations, or exceptions to comply with

these standards must be reviewed and approved by CBP Headquarters on a
case-by-case basis in order to assure that baseline standards and objectives
are achieved in a consistent and effective manner in support of CBP
operations.
4.2.1. Wayfinding Signs

When passengers disembark, a sign with appropriate international symbols and an
arrow indicating the proper direction of travel will conduct them to the SCS. The sign
should read: “U.S. Customs and Border Protection.” The use of any international and
wayfinding symbols must be placed in an appropriate area on the sign that is consistent
with DHS / CBP policy. At larger facilities, additional directional signs strategically
located along sterile corridors may also be necessary to clearly define a route to the
baggage claim and CBP processing areas.
After passengers arrive in the CBP primary processing area, signs provide instructions
to select the appropriate processing lane. Beyond the primary processing area, signs
direct passengers to the baggage claim area, secondary processing area as required.
Signs direct passengers to the baggage claim area. Once in baggage claim, signs
identifying and directing passengers to the claim devices / staging areas allow them to
move to the correct location and retrieve checked baggage. Directly on or over each
claim device / staging area within the baggage claim area as appropriate, signs provide
further processing instructions and direct passengers to secondary processing area or to
the main CBP exit control area.
Additional signs may also be required to support other locations and operations that may
be present at the facility including US-VISIT, trusted traveler programs such as US-
PASS or other unique facility design elements.
4.2.2. Identification Signs

Identification signs help identify locations within the CBP Passenger Processing Facility
to include operational areas and specific rooms to assist the traveling public through
CBP processing.
• Mark all CBP spaces with the facility’s room numbering system to facilitate
emergency response.
• Certain CBP spaces should also be identified as to function following all
applicable CBP guidance related to design, size, and location of signs.
• Identify the function of rooms within an office complex. For example:
Supervisor’s Office, Conference Room, Computer and Communications
Room, etc.
• Label the forms rack(s) that are located at the head of the primary processing
queuing lanes: “U.S. Customs and Border Protection, Forms.”

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• In new construction, the baggage claim area and secondary processing areas
are located downstream from CBP primary processing and adjacent to the
main exit lanes from the CBP passenger processing facility. The entrance(s)
to secondary must be clearly recognized by members of the traveling public.
Supporting wayfinding signage may be necessary to direct passengers to the
CBP secondary area. The point of entry is marked: “U.S. Customs and
Border Protection, Secondary Processing”. Clearly mark the “triage”
workstation within the entrance of secondary as “CBP Secondary
Processing”. In addition, clearly mark the “Exit” from the secondary
processing area.
• In existing facilities where the CBP secondary processing areas have not yet
consolidated all associated functions into a secondary processing area,
additional signage may be required. The point of entry to the “admissibility
review” secondary where issues related to immigration law are addressed
must be marked: “U.S. Customs and Border Protection, Admissibility
Review Secondary”. The Baggage Examination and Agriculture Control
Secondary are located downstream from the international baggage claim and
adjacent to the main exit lanes from the processing facility. The entrance to
the baggage examination area is marked: “U.S. Customs and Border
Protection, Baggage Examination Secondary”. The entrance to the
agriculture control area is marked: “U.S. Customs and Border Protection,
Agriculture Control Secondary”. If these areas are consolidated within a
common space, the entrance is marked: “U.S. Customs and Border
Protection, Baggage Examination and Agriculture Control Secondary”.
Each area, regardless of configuration, must be clearly recognized by
members of the traveling public and contain all other applicable operational
signage (Wayfinding, Identification, Notification, and Statutory / Regulatory)
as outlined within these standards and as required to meet all operational
requirements.
• Identify the cashier’s office to passengers paying duty as: “Cashier”.
• Identify public toilets.
• Do not identify operational spaces if entered directly from the CBP processing
floor. For example, Search Room, Agricultural Laboratory etc.
4.2.3. Notification Signs

Notification signs convey specific information and instruction to passengers,
crewmembers, CBP personnel, and port and transportation line personnel to help
identify procedures, policies, and notices to help facilitate orderly and efficient CBP
processing within the facility.
Any door providing sole officer access to a CBP administrative or administrative support
area from the processing floor, the facility side of a cart return corridor door and doors
entering mechanical or electrical spaces must be labeled: “Warning: Authorized
Persons Only.”

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Doors accessing the CBP sterile perimeter from an area transited by the public or other
unauthorized persons are labeled: “Warning: Restricted Area, Do Not Enter”. This
includes doors providing officer access from the non-sterile side of the terminal; the non-
secure side of a cart return corridor door (if a cart system is used), the public side of the
main processing facility exit doors and the ingress side of all emergency exits.
In addition to the labeling required by the Life Safety Code, CBP also requires
emergency exits to be marked: “Warning: Emergency Exit Only, Door Monitored by
Alarm”.
If a door entering an area where CBP canines are housed could be accessed by
members of the traveling public, label: “Warning: Restricted Area, Do Not Enter”.
CBP Processing Instructions

Arriving passengers and crew exit a gangway and proceed through the sterile corridor
system to the PPA, then to the baggage claim area. At each entrance to this area,
travelers are welcomed to the United States by CBP and provided with initial processing
instructions. Minimum English letter height is 3”. Lettering for additional languages can
be slightly smaller. Sign content is outlined as follows:
U.S. CUSTOMS AND BORDER PROTECTION

WELCOME TO THE UNITED STATES
PLEASE HAVE YOUR DOCUMENTS COMPLETED

AND READY TO PRESENT TO AN OFFICER
After entering the primary processing area and selecting a processing lane, passengers
move forward until they are stopped 7’-0” before reaching the primary booths at a 3”
wide holdback line scribed on the processing floor.
At high volume mid-size and large facilities accommodating a number of travelers from
various countries, the traffic control signs are located on the face of each primary booth
adjacent to the processing lane served. Minimum letter height is 2”. Programmable
dynamic signage, controlled from the CCC or other CBP designated area, is located
directly above the holdback line over each processing lane to identify the type of
passenger that will be processed at the associated primary booth. As traffic will often
vary from location to location, consult the CBP Port Director to determine the specific
sign types that will be required for the facility being constructed. Minimum English letter
height is 3”. Typical sign types are illustrated as follows:
• VISITORS

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• PERMANENT RESIDENTS
• U.S. CITIZENS
• CREW
• DIPLOMATS
At appropriate intervals above the holdback line use signs which request passengers to:
PLEASE WAIT BEHIND LINE UNTIL AN OFFICER BECOMES AVAILABLE
CBP Secondary Processing

Generally, the majority of passengers are permitted to exit the facility without further
processing. Selected individuals who have been designated for additional processing or
are required to pay duty are directed to the secondary processing area.
Secondary referrals are stopped 7’-0” before reaching the designated “triage”
workstation at the entrance within secondary processing area in addition to each
secondary workstation at a 3” wide holdback line scribed on the floor. Above each lane,
a sign indicates the function of that lane. Minimum letter height is 3”. Lettering for
additional languages can be slightly smaller. Consider proximity to intended viewers.
At appropriate intervals above the holdback line use signs which request passengers to:
PLEASE WAIT BEHIND LINE UNTIL AN OFFICER BECOMES AVAILABLE
Exit Podium
After primary processing, passengers proceed to the CBP exit podium located at the
head of the main exit lanes from the facility unless otherwise directed to secondary
processing by a CBP officer. Directly over each exit lane a sign must read:
U.S. CUSTOMS AND BORDER PROTECTION - EXIT

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Minimum letter height is 3”. Lettering for additional languages can be slightly smaller.
Consider proximity to intended viewers.
Provide a sign viewed by passengers just prior to exiting the CBP facility, which
expresses appreciation for their cooperation. Content is as follows:
U.S. CUSTOMS AND BORDER PROTECTION

THANK YOU FOR YOUR COOPERATION
4.2.4. Statutory and Regulatory Signs

At facilities in the United States official legal notices are displayed in gangways, the
SCS, baggage claim areas, passenger queuing areas, and the primary and secondary
processing areas. CBP will determine required placement locations for all statutory and
regulatory signs to be produced and installed within the FIS facility. Therefore,
coordination with CBP early in the planning stages of the development of the signage
program is required. Minimum English letter height is 1”. Signs posted on CBP
cabinetry where the traveling public can easily view them may use a minimum letter
height of 3 / 8”. Lettering for additional languages may vary, however, consider
proximity to intended viewers. The content and language of the CBP statutory and
regulatory signage is as follows:
WARNING: This is a U.S. Customs and Border Protection (CBP) security area.
Photography or video pictures may not be taken in this area without the authorization of
CBP.
ILLEGAL DRUGS
21 USC §§844, 951-971; 21 USC §§1312.11-1312.47; 19 USC 1497, 1595a;
19 USC Part 162
WARNING: Narcotics and dangerous drugs are controlled substances. U.S. Customs
and Border Protection strictly enforces laws controlling the importation, exportation,
transport or movement of narcotics and other controlled or regulated substances.
Violators are subject to prosecution and civil penalties. Please contact a uniformed CBP
officer or visit www.cbp.gov if you have questions concerning these restrictions.

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ASSAULTING AN OFFICER OR EMPLOYEE OF THE UNITED STATES

18 USC §111
WARNING: Assaulting an officer or employee of the United States is a punishable

offense. Whoever forcibly assaults, resists, opposes, impedes, intimidates, or interferes
with a federal officer engaged in the performance of official duties, shall be fined or
subject to imprisonment or both. Use of a deadly or dangerous weapon or infliction of
bodily injury in the commission of such act, shall subject the violator to additional fines,
imprisonment or both.
SEARCH AND DETENTION OF PERSONS, BAGGAGE, VEHICLES AND

CONVEYANCES
19 USC §§482, 1433, 1461, 1582; 8 USC §1357; 19 USC Part 162; 8 USC Part 235.
WARNING: All vehicles, other conveyances, persons, baggage, packages or other

containers, are subject to detention and search upon arrival in the United States from a
place outside the United States, or departure from the United States to a place outside
the United States, upon the demand of any U.S. Customs and Border Protection or
Immigration and Customs Enforcement official.
CURRENCY AND MONETARY INSTRUMENTS

31 USC §§5316, 5317, 5322, 5332; 19 USC §103.24
WARNING: If you are transporting currency or other monetary instruments in excess of

US $10,000, or an equivalent amount in foreign currency, at the same time, into or out of
the United States, you must report this to U.S. Customs and Border Protection (CBP),
and complete and file a form. You must complete and file this form even if you are
transporting the currency or other monetary instruments on behalf of another person.
Failure to file the required form, or failure to provide accurate information on the form,
may lead to the forfeiture of the currency or monetary instruments, and / or
imprisonment. Please contact a uniformed CBP officer or visit www.cbp.gov if you have
questions concerning this reporting requirement.

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SMUGGLING
19 USC §§1496-1498, 1595a; 18 USC §§542, 545; 19 CFR Part 148, Subpart B
WARNING: All articles brought into the United States by any individual shall be declared
to U.S. Customs and Border Protection. You must declare such articles even if you are
transporting them on behalf of someone else. The failure to declare an article when
required to do so, or the failure to give its correct value, may result in a financial penalty
and / or seizure of the article. Smuggling is a serious offense that may result in both civil
and / or criminal sanctions. Please contact a uniformed CBP officer or visit
www.cbp.gov if you have questions concerning this reporting requirement.
AGRICULTURAL DECLARATION
19 USC §§1459, 1497; 7 USC §§7731, 7732, 7734, 7735; 7 USC §§ 8303, 8305-8307,
8313
WARNING: To prevent the entry of dangerous agricultural pests and diseases into the
United States, you must declare all agricultural and animal products. These include
fruits, vegetables, seeds, live plants, plant products, meat, meat products, birds, snails,
and live animals. The failure to declare such products can result in their seizure and
forfeiture, as well as fines and other penalties. Please contact a uniformed CBP officer
or visit www.cbp.gov if you have questions concerning this reporting requirement.
Note: In addition to the preceding agricultural declaration language, three (3) separate
CBP approved symbols depicting plants, animals, and meat products must be placed in
the left margin of the posted sign. Please consult CBP for the appropriate CBP
approved symbols to include design and placement specifications.
EXPLOSIVES, FIREARMS, AND WEAPONS ARE PROHIBITED

18 USC §§922, 924.
WARNING: This is a U.S. Customs and Border Protection secure area. Explosives,
firearms and other dangerous and deadly weapons are prohibited in this area unless
otherwise authorized by law. Violators are subject to prosecution.

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Outbound Passengers
In addition to the signage required in the processing facility, port operators must provide
signs conveying currency and monetary instrument regulations to all persons departing
the United States. These signs are posted in highly visible locations at outbound
ticketing and gate areas assuring that both passengers purchasing tickets at the terminal
and electronically ticketed passengers will see them. Determine letter height by
proximity to intended viewers. Sign content is as follows:
CURRENCY AND MONETARY INSTRUMENTS

31 USC §§5316, 5317, 5322, 5332; 19 CFR §103.24
WARNING: If you are transporting currency or other monetary instruments in excess of

US $10,000, or an equivalent amount in foreign currency, at the same time, into or out of
the United States, you must report this to U.S. Customs and Border Protection (CBP),
and complete and file a form. You must complete and file this form even if you are
transporting the currency or other monetary instruments on behalf of another person.
Failure to file the required form, or failure to provide accurate information on the form,
may lead to the forfeiture of the currency or monetary instruments, and / or
imprisonment. Please contact a uniformed CBP officer or visit www.cbp.gov if you have
questions concerning this reporting requirement.
SMUGGLING
13 USC §§301-306; 18 USC § 554; 19 USC §1595a; 22 USC §401; 15 CFR Part 30; 19
CFR Part 148, Subpart B
WARNING: Certain legal requirements apply to the exportation of merchandise from the
United States. Exporting any merchandise from the U.S. contrary to any Federal law is
a crime, as is any attempt to do so. The failure to declare an article when required to do
so, or to obtain any required export permits or licenses, may result in civil and / or
criminal sanctions, including seizure and forfeiture of the property. Please contact a
uniformed CBP officer or visit www.cbp.gov if you have questions concerning this
reporting requirement.

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CHAPTER 5 - SECURITY
5.1 INTRODUCTION
The rapid growth of foreign travel has resulted in the expansion of existing passenger
processing facilities, the construction of a number of new international terminals and a
substantial increase in traffic which requires the development of electronic systems to
assist U.S. Customs and Border Protection (CBP) in reducing the risk associated with
the smuggling of aliens and contraband and other forms of criminal activity at the United
States borders. In recent years the threat of terrorist activity against U.S. citizens and the
heightened enforcement of laws controlling the importation of contraband have made
these systems even more crucial.
The electronic systems specified in this chapter permit CBP to assure that all
passengers, crews and baggage carried aboard an international arriving ship enter the
processing area in a sterile condition and remain in that condition until fully processed.
This chapter offers an overview of the design standards and performance specifications
for the CBP Physical Security System (PSS) to be provided. Midsize and large facilities
are specifically addressed. Smaller facilities may require less complex systems. The
physical security standards outlined in this chapter are minimum requirements
established for Officer and passenger safety, the protection of CBP assets, maintaining
the integrity of the border, and operational considerations. These baseline standards
may require the application of additional security systems to be provided based on
project specific operational requirements, risk and risk mitigation strategies or policy and
regulatory mandates.
In addition, these protection systems and strategies should be incorporated into a
comprehensive security plan collaboratively developed by all stakeholders that outlines
the equipment, procedures, maintenance, responsibilities, contacts, and other
information associated with the implementation and operation of the PSS. Coordination
with CBP is required for determination of project specific security system requirements
and operations. CBP will assist planners of these facilities in determining the level of
physical security necessary.
5.2 RESPONSIBILITIES
5.2.1. Customs and Border Protection

CBP is responsible for monitoring the movement of international passengers and
baggage from arrival to and through CBP processing. The PSS supports this task by
assuring that no physical contact is made between international passengers and other
types of passengers, the general public or unauthorized transportation line and facility
employees. This process aids in precluding the possibility of an individual circumventing
CBP processing or contraband from being passed from an arriving passenger to a
waiting confederate. Closed circuit television cameras on ship berthing/docking areas
and in baggage handling areas must be provided to deter acts of collusion and baggage
tampering.

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At Preclearance sites the PSS allows CBP personnel to monitor the CBP operations and
the movement of processed passengers and baggage from the processing area to a
U.S. bound ship preventing contraband from being passed to a processed passenger,
the bodily substitution of a member of the public for a processed passenger or the
smuggling of contraband in previously screened baggage.
5.2.2. Cruise Line(s)

Cruise Lines and their authorized representatives have sole responsibility for conducting
arriving passengers to the processing area and assuring that there is no physical contact
between arriving passengers and other types of passengers, the general public or
unauthorized transportation line and facility employees.
At Preclearance sites transportation lines assure that the sterility of processed
passengers is maintained after processing and until they board a U.S. bound ship.
5.2.3. Cruise Facility Operator(s)

Cruise Facility Operators must provide and maintain the CBP PSS specified in this
chapter. Cruise Facility Operators may also provide security systems mandated by the
U.S. Coast Guard (USCG) or U.S. Transportation and Security Administration (TSA),
and systems required by the transportation lines to monitor daily operations. Often a
number of PSS requirements can be integrated into these systems substantially
reducing overall cost. The alternative is to provide a standalone system for CBP.
5.3 SYSTEM REQUIREMENTS

At a minimum the CBP PSS must be capable of performing the following functions:
• Build, maintain and monitor (alarmed) point tables, authorized user tables
and other databases.
• Detect alarm, tamper and trouble conditions at all monitored points.
• Collect and process information from monitored points.
• Regulate personnel access and maintain accountability.
• Annunciate all alarm, tamper or trouble conditions, advisories and control
input errors.
• Maintain a time-stamped log of alarm, tamper or trouble conditions,
advisories and executed keyboard control functions.
• Include closed circuit television (CCTV) to monitor selected locations and
areas as specified in these standards.
• Record and playback CCTV camera inputs and automatically record alarm
events.
• Display and print system status information on demand.

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• Provide long term storage of all alarm, tamper or trouble conditions,

advisories, executed keyboard control functions and test results and be
capable of accessing this information.
• Maintain historical records, system programs and database information.
• Display and print historical logs on demand.
• Have the capability to communicate with selected remote locations.
• Perform system setup and provide background processing
Security system design and specifications must be submitted, reviewed and approved by
CBP.
5.3.1. CBP Perimeter Monitoring

The PSS controls the CBP sterile area perimeter and provides a means for limiting
access to authorized persons only. The open or closed status of all perimeter portals
must be monitored and recorded in real time. Any unauthorized opening will initiate an
alarm in the CBP Coordination Center (CCC) and automatically generate and record a
view of the breached portal from an associated CCTV camera allowing an operator to
identify the breach and direct an appropriate response. Authorized access will not cause
an alarm event unless it occurs at a door normally closed during an international
disembarking. Authorized access requires that the portal identification, time of access
and identity of user be logged to a history file. In addition to the PSS requirements, the
Cruise Facility Operator must provide a local audible/visual alarm at any perimeter portal
designated as an emergency exit for use by members of the traveling public.
5.3.2. Passenger Monitoring

Cruise Lines assume full responsibility for the sterility of unprocessed passengers and
crews. At Preclearance sites, transportation lines are responsible for the sterility of
passengers after processing until they have boarded a U.S. bound ship. Along with the
responsibility placed on the cruise lines, CBP coordination center operators must have
the ability to observe and record passenger activity in each of these areas. Appropriately
placed CCTV cameras must provide observation of passengers throughout processing.
5.3.3. Baggage Handling Monitoring and Control

Unprocessed baggage must be delivered from arriving ship(s) to the international claim
in a manner that maintains sterility, and precludes tampering or access by unauthorized
persons. CCTV cameras are monitored and controlled at the CCC or other CBP
designated location(s), allowing CBP to observe the complete movement of baggage
from an arriving ship through baggage claim. Baggage must be maintained within a
sterile secure area until processed by CBP. Conveyor belts, if used, must be variable
speed to facilitate canine screening.

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At a Preclearance site, CBP processed baggage is transferred from the baggage drop
area to a secure holding room prior to being placed aboard a U.S. bound ship. The
holding room must be physically separated from other makeup areas and all portals
must have security controls limiting access to authorized persons. Where fencing is
employed to isolate this space, furnish 9-gauge chain link from finish floor to underside
of deck above (slab to slab) with floor tension cable to prevent lifting. Provide adequate
Pan, Tilt, Zoom (PTZ) CCTV cameras to assure that tampering with processed baggage
or commingling with unprocessed baggage will not occur.
Baggage conveyors entering the international claim at a stateside Cruise Facility, if
used, must have tamper resistant shutters that are securable when the conveyor is not
in operation. Preclearance facilities must also have securable shutters at baggage drop
conveyor openings where conveyors are employed.
5.3.4. Intrusion Detection System

An Intrusion Detection System (IDS) is required to identify unauthorized access to
specific areas within the CBP complex. The system shall have passive Infrared
volumetric sensors (microwave sensors are not acceptable), UPS and generator backup
and an alternative method of communication with the monitoring station (wireless phone
link or additional analog/digital telephone line). The system must be monitored on a 24
hour basis by a CBP approved monitoring station. A keypad disable control shall be
located inside each secured zone by the entry door.
5.4 SYSTEM PERFORMANCE

CBP defines the performance criteria for the PSS in terms of system availability, initial
capacity, growth allowance, response time for various events, principals of ergonomic
design, and ease of use.
5.4.1. Availability
The system must be designed to operate continuously 24 hours a day, 7 days a week.
All critical components shall have a UPS connected to an emergency generator power
ring. In addition, magnetic locking devices must have battery backup. The Cruise Facility
is required to provide spares for the system’s replaceable components to minimize
downtime.

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5.4.2. Capacity and Growth

Capacity requirements for each system vary depending on the size of the CBP facility
and the projected number of authorized users. Provide adequate capacity and growth
potential, without redesign, in the following categories:
• Size of central database of authorized users.

• Number of independently controlled security areas.
• Number of zones.
• Maximum number of command and control consoles (alarm workstations)
• Maximum number of identification devices.
• Maximum number of monitoring points.
• Maximum number of remote intercom units.
• Maximum number of closed circuit television cameras.
• Size of central, on-line historical event data storage.
The capacity of the system should be a minimum of 125% of identified requirements and
allow for a minimum growth of 100% over initial capacity. System design should also
provide for the addition of subsystem equipment by inserting the appropriate interfaces
and performing minor parameter modifications in the software.
5.4.3. Response Time

The system must be capable of meeting established industry standards for security
access control systems and the following response times as required by CBP:
• Changes in the status of any monitored point (alarm, tampering, trouble

condition, etc.) must be reported within 1 second.
• When multiple off-normal events occur before the first condition is
annunciated, subsequent events must be annunciated at intervals not
exceeding 1 second each.
• With a local database of 10,000 authorized users or less, the PSS must be
capable of processing access requests at secure portals within 1 second. No
automated, controlled access function will delay the reporting of a change in
the status of a monitored portal more than 1 second.
• The system response to a valid operator control request must be initiated and
visually acknowledged within 2 seconds. The system shall also advise the
operator when a task is complete.

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• The system response to a valid operator request for graphic displays should
be within 2 seconds, but never more than 5 seconds.
• When requested by an operator, historical log printouts shall begin printing
within 5 seconds.
5.4.4. Ergonomic Design and Ease of Use

The PSS shall incorporate typical ergonomic features that enhance ease of use. These
features include windowed formats, graphic interface, selected buttons and icons, color-
coding, blinking, shading, etc. The goal is to permit CBP officers with limited technical
backgrounds to efficiently operate the system.
The port operator is required to provide CBP officers with adequate training in system
operations immediately after it has been placed in operation and prior to the initial
opening date of the new or renovated passenger processing facility.
5.5 HARDWARE REQUIREMENTS

All PSS components must be industrial quality and of proven functional design
supported by documented effective performance data collected from similar applications
that have been in continuous operation for a minimum of one (1) year. Wiring to
individual components must be supervised by CBP authorized personnel during
installation. Any installation that could potentially be accessed by unauthorized persons
must be tamper protected by a CBP approved method. Components must meet or
exceed the industry standard for similar equipment providing the same functional
performance standards. System maintenance is the responsibility of the port operator.
5.6 ACCESS CONTROL AND ALARM MONITORING

Current electronic monitoring and control systems are based on the supervised use of
identifying badges with card and numeric keypad or biometric identification technology.
Remotely controlled electronic or magnetic locking devices, door status sensors or other
electronic devices allowing portal access to authorized persons only. Where practical, an
existing security system can often be expanded to include many CBP requirements by
providing the same type of equipment for CBP sterile area access points and modifying
the system to report all CBP sterile area related activity to the CCC or other CBP
designated area(s). Port operators may find this concept to be efficient and cost
effective. The alternative is to provide a stand-alone security system for CBP operations.
5.6.1. Access Control

The primary function of the access control system is to monitor and control access to
secure portals within the terminal. CBP areas of concern normally include, but may not
be limited to, arrival gangway vestibules, sterile corridors, baggage claim, processing
areas and the CBP administrative office and support spaces.

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Entry to the CBP sterile area perimeter will be controlled by card reader/keypad requiring
the presentation of valid identifying information authorized by CBP. Once the system
has validated the identifying information, the door unlocks and the alarm is shunted for a
predetermined, programmable period of time allowing access to the authorized person.
In addition to controlling access to the CBP perimeter, the PSS must also control
selected portals providing access to a CBP office complex or admin support area. Doors
from the non-sterile side of the terminal or the processing floor have card reader/keypad
ingress and unrestricted egress.
The processing facility main passenger exit doors will be equipped with motion sensors
or floor pad devices which cause these doors to open automatically allowing passengers
with carts and heavy baggage unrestricted egress. No ingress is permitted unless by
authorized use of card reader/keypad.
With the exception of the main passenger exit, exiting CBP sterile areas including those
transited by international passengers requires the use of a card reader/keypad. Exiting a
CBP office complex to the processing floor or the non-sterile side of the terminal requires
only an exit pushbutton or a door activation bar (emergency exits).
Sterile Areas
Within the secure perimeter of a passenger processing facility the sterile area includes
gangways, the sterile corridor system connecting the gangways to the processing area,
processing areas, baggage claim and the government offices and support spaces.
Sterile area perimeter walls must be built from finish floor to bottom of structure above
(slab to slab). All processing area walls must be constructed of solid materials to prevent
members of the general public and unauthorized transportation line or cruise facility
employees from observing CBP operations. Sterile corridor walls can be constructed of
solid, opaque or transparent materials. Physical contact between arriving international
traffic and other persons not authorized access to these areas is strictly prohibited. Lay-
in acoustical tile ceilings in sterile corridors is permitted when a clear ceiling height of 9’-
0” can be maintained throughout. When this height cannot be achieved, provide a solid
(gypsum board) ceiling.
Public toilet rooms within the perimeter of the CBP sterile area must have solid ceilings.
Lay-in acoustical tile is not permitted. Janitorial closets adjacent to public toilet rooms
must be locked. Maintenance access panels must also be locked or require special tools
for removal.
All secure perimeter portals capable of providing unauthorized entry to the sterile area
must be controlled by card reader/keypad. Port operator/owner proposals utilizing
biometrics to authorize entry to secure portals will also be considered by CBP.

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CBP Office Complex

The perimeter of a CBP office complex is defined as the walls, which separate the
administrative office and admin support spaces from other areas of the processing
facility and/or the non-sterile side of the terminal.
All perimeter walls must be built from finish floor to underside of deck above (slab to
slab) allowing Officers to readily identify attempted break-ins. Walls within the office
complex are built floor to ceiling and lay-in acoustic tile ceilings are generally acceptable
with the exception of certain rooms requiring provisions for additional security.
Any door providing access to the CBP office complex from the processing facility or the
non-sterile side of the terminal shall have card reader/keypad ingress and unrestricted
egress as defined in this chapter. In addition to, but not as a substitute for the card
reader/keypad, all doors entering the office complex from a non-sterile area of the
terminal must have tamperproof hardware and be equipped with a Medeco Maxum or
equal high security deadlock. Interior office doors, with the exception of the computer
and communications rooms and other select hardened rooms, have standard locksets
keyed individually and to a CBP master. Port operator/owner masters are not permitted.
CBP will furnish appropriate emergency access keys to police and fire officials as
required.
5.6.2. Emergency Exits

CBP perimeter exits that provide emergency egress to passengers in the sterile area if
breached must generate a local audible/visual alarm at the portal, an alarm in the CBP
coordination center and other designated locations as required. Depressing a door
activation bar for more than 2 seconds will initiate an alarm and activate the associated
CCTV camera. Emergency exits should also be equipped with special locking devices,
approved by the National Fire Prevention Association (NFPA), that provide opening
delays of 15-30 seconds.
At small facilities some emergency exits located in the immediate vicinity of an area
where CBP Officers commonly work may only require a local audible and visual alarm.
CBP officials may grant this exception on a case-by-case basis.
Sterile area emergency exits must conduct unprocessed passengers to a safe location
within the restricted designated security zone allowing Officers to maintain control and
complete processing when the emergency has passed. If exiting to the non-sterile side
of the cruise facility cannot be avoided, an extended opening delay should be provided.
All exits must be supplemented with associated CCTV cameras integrated with the
alarm system to cause the camera to queue-up and record the alarm scene.
5.6.3. Stateside Passenger Egress

At Cruise Facilities passengers commonly exit the CBP processing area into a meeter-
greeter area or public area. Doors should open automatically allowing passengers with
carts and heavy baggage unrestricted egress. One exit door is normally equipped with
card reader/keypad ingress for use by authorized persons. The remaining doors have no
ingress hardware. CBP shall be provided with the ability to securely lock these doors
when the facility is not in operation.

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5.6.4. Preclearance Passenger Ingress

Beyond security screening, the entrance to the processing facility must be screened or
located in a manner that will prevent anyone from observing CBP operations. Provide
CBP with the ability to securely lock these doors when the facility is closed.
5.6.5. Baggage Cart Return Corridors

Baggage cart return corridors may be used by port operators to move empty baggage
carts from the non-sterile side of the terminal to the international claim. If used, corridors
must incorporate CCTV monitored access controlled doors at both ends to prevent
anyone from attempting to circumvent CBP processing or unauthorized entry to the CBP
sterile area. The non-sterile side of the corridor entry door and the facility side of the exit
door must have card reader/keypad control. In addition, cart return corridor doors must
be interlocked allowing only one end of the corridor to be accessible at a time. Assure
that the location of a cart return corridor and the activity generated by its use will not
interfere with the processing of passengers or obstruct traffic in facility.
5.6.6. Door Status Monitoring
Non-Operational
Non-operational doors, primarily emergency exits, may not have card reader/keypad
control with the exception of selected portals providing authorized access to operational
areas. When an emergency exit panic bar from a sterile area transited by the public is
depressed for more than 2 seconds, a local audible and visual alarm, and an alarm in
the CCC is generated. CBP also requires emergency exits incorporate delayed egress
locking as authorized by the Life Safety Code. A 15 second delay is mandatory, but 30
seconds is preferred where permitted by local codes. Local alarms can only be canceled
by the CCC, port security, or a valid card swipe.
Operational
Controlled operational doors provide card reader/keypad access to authorized persons
without initiating an alarm unless the door remains open beyond the predetermined,
programmable access time, normally 30 seconds. Although cruise lines are responsible
for monitoring doors to assure that no one has access to a restricted area, the PSS must
report all authorized and unauthorized openings of normally closed doors to the CCC.
Alarm Monitoring
All alarms generated within the CBP sterile perimeter are annunciated at the command
and control console in the CCC. CCC operators must be able to acknowledge and
process CBP door alarms to determine an appropriate response and to release the
alarm when the area has been secured. CCC operators must also be capable of
viewing and recording the output from any CCTV camera associated with an alarm and
placing an alarm point in by-pass mode allowing repeated alarms resulting from testing
or equipment failure to be ignored.

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CBP Access Authorization

CBP must have the capability to control access to sterile areas. The access control
system must provide CBP with the ability to immediately have an individual’s access to
the CBP sterile area revoked.
5.7 CALL AND DURESS ALARM ANNUNCIATION
5.7.1. Call Monitoring

Each primary booth, the secondary processing counters, the exit control workstations
and the secondary workstations are equipped with a communications system permitting
Officers to request appropriate support from the CBP coordination center or other
designated location(s). The communication system will be a combination of telephone
and/or a multi-zone intercom system. The booth communication requirements will be
established by CBP based upon the operational needs of the specific port.
5.7.2. Duress Alarms

Duress alarms generate a separate and distinct audible/visual alarm in the CBP
coordination center and/or other CBP designated location(s). Duress buttons are
incorporated into each primary processing booth, the exit control workstations, the
secondary waiting/processing counters and workstations. CBP must be provided with
the ability to monitor and manage these alarms.
Detention grade duress alarm buttons are also provided in all CBP hold rooms, search
rooms, and search/hold rooms (where included). In addition, the PHS reception room
and the FWS examination room (where present) will also have duress alarm buttons
located inside the rooms within 24” of the entry door. All CBP interview rooms have flush
mounted duress alarm buttons located at the workstations. Provide keyed reset/disable
control outside each room. These alarms are not to be canceled by an operator in the
coordination center or other remote location.
In addition, the CCC has a duress alarm button, located in the immediate vicinity of the
command and control console, which transmits an alarm directly to a CBP approved
monitoring station.
5.8 GANGWAY/STERILE CORRIDOR SYSTEM MONITORING AND CONTROL

Regardless of passenger volume or direction of traffic flow, the CCC must have the
ability to monitor passengers in sterile areas allowing CBP to strictly control the
smuggling of contraband and prevent the movement of terrorists across the borders of
the U.S. CBP performs this function through the effective design and operations of the
Physical Security System.

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5.9 CLOSED CIRCUIT TELEVISION (CCTV)

The CBP passenger processing facility CCTV system is designed to perform two
functions, assessment and surveillance. Assessment cameras are used by both CCC
and port security to access threats posed by alarm events. Surveillance cameras are
used by port security to monitor activity both inside and outside the terminal. CBP
employs surveillance cameras at cruise facilities to monitor arriving international
passengers, crewmembers and baggage and cargo carried aboard from disembarking to
and through processing. At Preclearance sites these cameras are used by CBP to
monitor activity in the processing area, in the processed passenger and baggage hold
rooms and on the U.S. bound ship berthing area.
At certain facilities, CBP officials may require additional cameras not listed in this section
and should be consulted during system planning. Major components of the CCTV
system must be capable of full color transmission although black and white cameras are
commonly employed where additional light sensitivity is required. Pan/tilt/zoom (PTZ)
cameras are used to supplement fixed cameras permitting more accurate coverage in
critical areas. Fixed cameras generally provide a good view up to 30 feet, while PTZ
cameras allow operators to distinguish faces at up to 50 feet. Although more costly, a
single PTZ camera will often suffice for several fixed cameras. The CCC must also have
a minimum of one high-resolution digital video recorder capable of recording or playing
back any camera view. All camera views associated with an alarm must be automatically
recorded. Position both assessment and surveillance cameras to observe the faces of
approaching passengers.
In addition to the primary CCTV system described above, CBP requires a secondary
CCTV system located in the secondary processing area that allows Officers to monitor
detainees in the processing area, interview rooms and hold rooms. Cameras are fixed
with wide-angle lenses and motion detection capability. Hold room cameras have
detention grade housing and, to deter tampering, cannot be mounted over fixtures in a
room. Camera views are monitored and recorded at a designated location within the
secondary processing area center or in an adjoining supervisor’s office (if included).
Provide changeable color monitor and a high resolution DVR with a minimum 30-day
recording capability.
In a number of cases CBP, port security, and the transportation lines can share camera
views with one notable exception. Only CBP personnel are permitted to view cameras
observing CBP processing operations to include: hold rooms, interview rooms, and
secondary processing. CCC operators must also be able to take sole control of all
shared PTZ cameras associated with an international disembarking. All CBP camera
views should be transferable to port security when the facility is closed and retrievable
when it reopens.
5.9.1. Alarm Assessment

Alarm assessment cameras are located at portals entering/exiting CBP sterile areas and
are the primary tool for evaluating a breach prior to dispatching appropriate response
personnel. Cameras, wherever possible, are located on the egress side of a portal. In
certain cases, CBP may also require a camera on the ingress side. Where provided,
when a door activation bar is depressed for more than 2 seconds, the associated
camera must activate. All alarm assessment camera outputs are automatically recorded
in the CBP coordination center.

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5.9.2. Passenger Surveillance

Surveillance cameras in gangways and sterile corridors allow CCC operators to track the
movement of traffic from disembarking to the processing area and initiate an appropriate
response to any potential problem. In the processing area, PTZ cameras observe
passengers queuing for primary processing. At high volume facilities, the large number
of primary positions often precludes direct observation of the booths by coordination
center operators necessitating the installation of additional CCTV cameras to satisfy this
requirement. In secondary processing, fixed cameras in interview rooms and hold rooms
are monitored by CBP Officers at a designated location within the secondary processing
area or in an adjoining supervisor’s office (if included).
Surveillance cameras (generally PTZ) are located in the international claim, at exit
control and in the secondary processing area permitting CCC operators to view activity
and address any concern observed. No cameras are permitted in the secondary search
rooms or search/hold rooms. Fixed cameras are required to monitor passengers paying
duty at the cashier’s office where secondary cameras do not adequately cover this area.
One or more PTZ cameras are required in the meeter/greeter lobby (governed by size of
lobby) to extend CBP’s law enforcement capability.
At a Preclearance site, surveillance cameras are located in baggage claim, at the
primary processing booths, in the secondary processing areas, at the baggage drop
conveyors, along routes traveled by processed passengers to the outbound hold rooms
and within outbound hold rooms. Camera views are monitored by the CCC.
All camera views, with the exception of views generated by cameras in the secondary
processing areas, are displayed at the CCC command and control console (alarm
workstations) using the CCTV control window, manual controls or by selecting the
appropriate icon on one of the graphic displays.
5.9.3. Baggage Surveillance

Exterior black and white PTZ cameras are required by CBP to provide surveillance of
berthing areas and the routes traveled by baggage between international arriving ship(s)
and the terminal building. Cameras are positioned to observe the side of the ship(s)
where baggage is unloaded (stateside facilities) or placed aboard (Preclearance sites).
To assure unobstructed views, mount ramp at least 14’-6” above the dock level or as
circumstances require. Additional rooftop cameras must permit CBP to monitor all
ground routes traveled by unprocessed baggage (Stateside) or processed baggage
(Preclearance sites) moving between international ship(s) and the terminal.
The international baggage processing area must be equipped with cameras capable of
observing traffic entering or exiting and the transfer of unprocessed baggage to the
international claim conveyors or laydown area. Camera locations must be reviewed and
approved by CBP.
At Preclearance sites CBP processed baggage is held in a secure area until loaded
aboard a U.S. bound ship(s). The CBP coordination center employs CCTV cameras
(normally PTZ) to assure the sterility of this area.
All baggage surveillance camera views are displayed in the CCC.

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5.10 INTERCOMMUNICATION SUBSYSTEM

The Intercommunications Subsystem (ICS) provides two-way communication between
the CCC and selected access control points, the primary processing booths, exit control
and secondary processing, allowing operators to communicate with CBP and/or
transportation line/operator personnel.
Remote units at access control points should have pushbuttons to call the CCC and then
operate in a hands free mode. Units must be tamperproof and of industrial quality. The
address of the CBP master station to which a remote unit is automatically connected
should be locally programmable allowing for future changes.
A CBP master station must have the ability to originate a call to any remote station,
receive and queue up calls from remote stations, forward calls to port security when the
facility is closed, and communicate directly with the port security command center,
where provided.
5.11 CBP COORDINATION CENTER COMMAND AND CONTROL CONSOLE

The command and control console at smaller facilities must have a minimum of one (1)
alarm workstation (AWS) requiring the port operator to develop a backup action plan
which can be implemented in the event of equipment failure. Larger facilities provide a
minimum of two (2) alarm workstations. The AWS must have text and graphic displays,
high resolution assessment and surveillance CCTV color monitors, CCTV control panels
for manual switching and PTZ camera manipulation, digital video recorder(s), printer for
reports and logs and a master intercom station. The number of required devices
depends on the size of the facility, the frequency of arrivals and level of redundancy
necessary to assure continuous operation. At larger facilities, two alarm workstations
allow two operators to handle the workload generated during peak traffic periods and
continuous operation in the event of equipment failure.
5.11.1. Alarm Workstations (AWS)

Alarm workstations permit the CCC to actively monitor the sterile corridor system,
processing areas and baggage handling operations. At a Preclearance site, the CCC
also monitors processing areas and baggage handling operations, but must also be
capable of observing and assuring the sterility of processed passengers in an outbound
hold room waiting to board a U.S. bound ship. Each AWS must have the following
controls and display multiple text and graphic windows containing the following
information:
• CCTV controls allowing the selection of any camera or camera group for
display on any available monitor, sequencing of camera views and control of
PTZ cameras.
• Alarm controls permitting an operator to acknowledge, process and release
alarm events, place alarm points in bypass mode or transfer responsibility to
another AWS. Alarms requiring continuous monitoring must be transferable to
a CBP approved monitoring location when the facility is closed.
• Query controls allowing an operator to generate and print reports from the
access control/alarm database or history logs.

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• Color-coded graphic representations of gangways, vestibules, sterile corridor

system and the processing areas indicating triggered alarm points.
Preclearance sites also include outbound hold rooms.
• Color-coded text descriptions of active alarm events, listed in priority order,
and any associated instructions and operator comments.
• Color-coded maps of relevant facility areas, suitably scaled, with selectable
icons indicating the location of alarm points and CCTV cameras.
5.11.2. Video Equipment

The command and control console must have a minimum of two (2) 20 inch, high
resolution, and color video monitors. A minimum of one (1) shall have quad 4-way
splitter capability allowing simultaneous viewing of assessment and surveillance
cameras. The exact number of monitors depends on the complexity of the sterile corridor
system, method of baggage handling, size of processing facility and required level of
redundancy. Preclearance sites must also take into account the number of outbound
hold rooms.
The console must also include a manual control for every two (2) monitors allowing an
alternative method of switching camera views to a designated monitor, setting up or
initiating sequencing operations and controlling PTZ camera pan, tilt, zoom and focus.
Provide a minimum of one (1) high-resolution digital video recorder (DVR) with a
minimum of 30 days recording capability connected to a quad splitter monitor permitting
four channels to be recorded simultaneously or one full screen. Normally one monitor is
tasked to alarm events and the others to operator selected views.
5.11.3. Other Console Equipment

Provide one or more master intercom station allowing AWS operators direct voice
communication with remote access points, processing booths, secondary workstations,
and port security. Each master station should have a keypad and a visual display that
indicates the number called or the number of the calling station and additional calls in
the queue.
Provide a minimum of one AWS printer permitting operators to locally print short canned
reports, ad hoc query results and portions of active history logs. AWS operators should
also be able to schedule printing longer reports and extensive database queries during
off peak hours.
5.12 PUBLIC ADDRESS SYSTEM

The CCC must have a public address/paging master station allowing operators to
transmit messages to various zones within the CBP sterile area. The required zones
include CBP primary processing, international baggage claim, secondary processing and
support areas, and the CBP administration complex. Public address zones in
processing areas convey important messages and/or instructions to passengers while
zones in office areas are used for internal communications. The system should also be
capable of broadcasting brief recorded messages to any one or the entire passenger
processing areas.

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At larger facilities, securable remote public address stations are often located at the
beginning of the primary queuing area and at the head of baggage claim. CBP strictly
controls this system and outside access is prohibited with two exceptions. Transportation
line representatives assisting passengers can be granted limited access and port
security should have full access to all zones in the event of an emergency.
5.13 CBP COORDINATION CENTER EQUIPMENT SYNOPSIS

This section outlines the CCC equipment provided by the port operator/transportation
line and equipment furnished by the government. Both the CCC, required in all facilities,
and the Rover Coordination Center (RCC), required in multi level facilities, is addressed.
In addition to the equipment specified, the port operator/transportation line must also
provide all necessary cabinetry, environmental controls, conduit, cabling and power.
5.13.1. CBP Coordination Center
Equipment provided by the port operator/transportation line

• One or more alarm workstations with printer.
• Minimum of four 20-inch flat panel high-resolution CCTV monitors, CCTV
camera controls.
• Minimum of one high-resolution digital video recorder with 30-day retention
capability.
• Intercom master station and communications system for booths,
workstations, and other remote areas within the facility as required. Multi level
facilities include direct communication with the RCC.
• Public address master station.
Equipment furnished by the government

• One or more enforcement computers and printer.
• Federal telephone system.
• Two-way base radio.
• FAX machine.
5.13.2. CBP Rover Coordination Center (Multi-level Facilities)
Equipment provided by the port operator/transportation line

• One or more alarm workstations.
• Minimum of two flat panel high-resolution 20-inch CCTV monitors, CCTV
camera controls.
• Minimum of one high-resolution digital video recorder with 30-day retention
capability.

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• Intercom master station and communications system for booths,

workstations, and other remote areas within the facility as required. Direct
communication with the CCC.
• Public address master station for access to zones in international baggage
claim and the secondary processing areas.
Equipment furnished by the government

• Enforcement computer and printer.
• Federal telephone system.
• Two-way base radio.

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CHAPTER 6 - DATA PROCESSING AND TELECOMMUNICATIONS
6.1 INTRODUCTION
At CBP cruise ship passenger processing facilities, the U.S. government furnishes and
installs data processing and telecommunications systems that permit CBP to efficiently
process ships and enforce laws that ensure border integrity. Other electronic systems,
as defined in these standards, are furnished, installed, and maintained by the port
operator. This includes all necessary site modifications required to meet CBP
standards. The standards described address typical installations. As each facility is
unique and variances occur from facility to facility, the CBP Office of Information &
Technology (OIT) must be involved during project planning. OIT will furnish specific
computer and communications rooms’ layouts and equipment specifications for each
facility, and is solely responsible for making any changes to the specifications outlined in
this chapter. This includes any emerging changes in technology required to support
CBP operations.
6.2 COMPUTER AND VOICE COMMUNICATIONS SYSTEMS

At the discretion of the government, several local area networks (LANs) can be furnished
and installed to support law enforcement, commercial processing and administrative
functions. Each network generally includes gateways, fileservers, personal computers,
printers, additional computer peripherals and data communications hardware and
software. It is the responsibility of the port operator to provide all necessary
infrastructure to support the chosen topology including standard electrical power, an
uninterrupted power supply (UPS), proper heating, ventilating and air conditioning
(HVAC) to assure optimum equipment performance and all required cabling and conduit.
6.2.1. Enforcement Computer System

This OIT Enforcement System is employed by the government to retrieve and manage
information. Access is through a network of computer peripherals located in various
operational areas of the processing facility. System hardware is located in the secure
CBP Computer and Communications Rooms. A specific room layout and hardware
requirements will be furnished by CBP for each facility. Dedicated data circuits connect
this room to the off-site Wide Area Network (WAN). It is essential that port operators
provide and install adequate cabling and conduit to assure the proper operation of this
system.
The CBP areas that are networked together include, but may not be limited to the
following areas where provided:
• Computer and Communications Rooms

• CBP Coordination Center
• Rover Coordination Center (multi-level facilities)

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• Processing Booths
• Counter Terrorism Response (CTR) Suite
• Secondary Processing Area(s)
• CBP General Office
• Passenger Analysis Unit (PAU) / Intelligence Office
Since wiring access to many areas can only be achieved through the use of properly
placed and sized conduit, planners must consult with CBP in the early stages of project
development. Local CBP officials can provide an OIT contact.
6.2.2. Administrative Support / Commercial Processing System

This system is normally confined to the CBP office areas and its hardware housed in the
Computer and Communications Rooms. The installation of proper cabling and conduit is
significant in open office configurations since a number of desks and / or officer’s
workstations often are not located adjacent to a convenient wall surface. The CBP wiring
standard is (1) voice drop, (1) data drop and (1) 120 VAC, 6-8 AMP quadruplex electrical
outlet for each desk and / or workstation location. In addition, the port operator must
provide (1) data drop and (1) 120 VAC duplex electrical outlet for each LAN / host
addressable printer and (1) Voice drop and (1) 120 VAC duplex electrical outlet for each
FAX machine. Private offices should have a minimum of (2) voice drops and (2) data
drops to permit alternate furniture placement. OIT will assist in planning to assure that
adequate cable and conduit is provided to support both the administrative and
enforcement computer systems.
6.3 ELECTRONIC EQUIPMENT FOR OIT ENFORCEMENT SYSTEMS
6.3.1. Local Area Network (LAN) Topology

Gateway as well as Ethernet Local Area Network configurations can be accommodated
at OIT Enforcement System locations. The current OIT standard is the Ethernet (100
Base-T) star-wired LAN topology. Both configurations require the use of unshielded
twisted pair (UTP) Category-6 (568 B) cable or possibly fiber optic cable. OIT will make
the final decision regarding cabling topology during project planning. The LAN network is
employed to support passenger processing operations and office automation.
The number of users sharing the various resources, including printers, files and
gateways available can vary significantly depending on the size of the facility. Users on
the LAN network will have access to CBP mainframe applications, multiple databases,
development tools, word processing, automated spreadsheets and other applications.
The government provides the data and phone circuits required by personnel using these
networks. The main distribution frame (MDF) is located in the Computer Room. It is the
responsibility of the port operator to furnish and install the appropriate cabling and
conduit to support the current and future requirements of this application.

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6.3.2. Cabling Requirements

Typical computer and communications rooms and main distribution frame layouts are
based on the equipment housed in the rooms and can vary from facility to facility. OIT
will make all final decisions regarding cabling specifications and system design.
6.3.3. Data Requirements

• Network wiring shall be 24 AWG unshielded, twisted pair UTP Category-6
(568 B) blue plenum rated cable.
• Terminate cable with appropriate Category 6 (568 B) parts. All wiring
terminations in the computer / communications room shall be on rack
mountable patch panels. Kit data inserts shall be female RJ45 Category 6
(568 B) rated. All terminations must meet the TSB-40 specification.
• All cabling must be correctly labeled at both ends and tested to conform to
the accepted industry standard for the four-way certified testing of cable runs.
• All cables shall be home-run from a central, convenient termination point,
normally the secure CBP computer / communications room located in the
administrative office complex. These rooms require special construction
standards to prevent unauthorized or accidental tampering with the cabling or
equipment (Refer to Chapter 3 for computer and communications room
construction standards).
• The length of UTP Category 6 (568 B) cable from the termination point to a
workstation on the processing floor or in an office area cannot exceed 330
linear feet including the necessary patch cables. Where exceeding this
limitation cannot be avoided, fiber optic cable must be provided. Terminate
fiber optic cable with ST style connectors.
• Where conduit is provided, size to accommodate current needs and future
growth.
• All cabling specifications and parts must be coordinated with and approved
by the CBP Office of Information and Technology.
6.3.4. Voice Requirements

Cabling shall be 24-AWG unshielded, twisted 4-pair copper, blue or gray plenum-rated
conforming to EIA / TIA, TSB-36, Category 6 (568 B) requirements. Terminate wire ends
at the voice MFD on 110-bare blocks, wall mounted hardware or equivalent and at
workstations.
All associated voice cables and station cables must be labeled at each end and tested to
conform to the industry accepted 4-way certified testing of 100% cable runs.
For non plug-in compatible electronic key telephone system installations, 66 blocks are
acceptable.

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It is the sole responsibility of the port operator to furnish and install sufficient cabling and
conduit to support the telephone and data circuits in the CBP computer and
communications rooms. This responsibility includes providing appropriate cabling and
conduit from the main DEMARK room to the computer and communications rooms and
between this room and any associated closet. The Office of Information and
Technology will make all final decisions regarding CBP facility needs as they
relate to these specifications, therefore it is critical for the port operator to
coordinate with CBP OIT early in the planning phase.
6.3.5. Power Requirements
Power Supply
The port operator is required to provide an isolated power supply for both the LAN and
telecommunications systems with emergency generator backup capable of supporting
the initial power load of all equipment in the computer and communications rooms. In
addition, the port operator must incorporate a seamless cutover mechanism switch to
the facility’s main back-up power generator to fully support CBP operations in the event
of a power loss or interruption.
Computer and Communications Rooms

The port operator shall provide dedicated, line isolated, quad and / or dual filtered 120
VAC 20-30 AMP electrical outlets. The number of required outlets depends on the
equipment installed in the rooms. At a minimum, provide (2) dedicated, line isolated
quad electrical outlets on each wall 18 inches above the finish floor. Include a separate
120 VAC panel with a master switch and 4-5 20-30 AMP circuits for each system (LAN
and telecommunications). Incorporate a power line conditioner into each panel that
provides less than (1) cycle voltage regulation and a Transit Voltage Surge Suppressor
(TVSS). Grounding, lightning protection, labeling and conduit distribution must be
performed in accordance with the Federal Information Processing Standards (FIPS) 187
& 195 and the Telecommunications Building Wiring Standards (TIA / EIA). In addition to
the required dedicated electrical circuits, the computer and communications rooms must
also have an adequate number of convenience and telephone outlets.
Wire all outlets to the uninterrupted power supply system. Do not locate computer and
communications rooms adjacent to any space producing an electromagnetic frequency
from a transformer, an emergency power generator or from microwave communications.
The computer and communications rooms should be located as centrally as possible in
relation to the areas served.
Workstations
As previously noted, the installation of conduit in open offices is generally necessary
since desks and workstations are, in many cases, not adjacent to a convenient wall
surface. The CBP wiring standard for each desk or workstation is (1) voice drop, (1) data
drop and (2) 120 VAC quadruplex electrical outlet grounded with fan or ventilation
system to avoid overheating.

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Most workstations on the processing floor contain computer equipment. Such included
equipment: are primary processing booths and secondary processing workstations.
Each officer position at a workstation has a CPU, monitor and screen printer.
Workstations not adjacent to a wall surface will require properly sized conduit. Provide a
4-inch diameter opening (minimum) above the floor conduit to route cable to the data
and power outlets. Allow adequate room behind the CPU and monitor for cables and
connectors and sufficient space in front of the monitor for a keyboard and other pointing
devices. Inside the cabinet, install (1) data outlet, and (2) 120 VAC quadruplex electrical
outlet for the computer equipment grounded with fan or ventilation system to avoid
overheating. In addition, each workstation must also have a minimum of (1) voice outlet.
6.4 LAN HARDWARE AND SOFTWARE SPECIFICATIONS (Computer Room)

The Office of Information and Technology will make all final decisions regarding CBP
facility needs as they relate to these specifications, therefore it is critical for the port
operator to coordinate with CBP OIT early in the planning phase to ensure the most
current standards are employed. All hardware and software specifications are minimum
requirements.
6.4.1. Fileserver Hardware
Small Facilities (Dell 2800 / 2850)

• 2 Pentium 4 Zeon Processor
• CD-ROM Drive
• 2 GB RAM expandable to 4 GB
• PS2 / USB Mouse
• 5- 73 GB Internal storage (RAID 5)
• SVGA Video Monitor
• 3 1 / 2” Floppy A Drive
• HP Jet-Direct print servers
• Auto Loader - Library
Mid-size & Large Facilities (Dell 6600 / 6650)

• 2 Pentium Xeon Processor (Up to 4 Xeon Processors)
• CD-ROM Drive
• 2 GB RAM expandable to 16 GB
• PS2 / USB Mouse
• 5- 73 GB Internal storage (RAID 5)
• SVGA Video Monitor
• HP Jet-Drive print servers

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U.S. Customs and
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• Auto Loader - Library
6.4.2. Fileserver Software (Supported by OIT Staff)
LAN Operating System

• Novell Netware Version 6.5
DOS Applications
• MS-DOS 6.22
• Backup Exec 9.x
• McAfee’s Net shield (National License)
• WinZip (National License)
Windows Applications
• DynaComm Elite / CBPLink / CBPPrime / USArrival / SPedestrian
• Lotus Notes / ccMail / Microsoft Exchange / Host on Demand (HOD)
6.4.3. System Administrative PC Hardware & Software

• Dell GX-260 Intel Pentium 4 1800 MHz
• 512 MB RAM
• CD-ROM Drive
• 20 GB hard drive
• Windows 2000
• 17” SVGA Color Monitor
• JetAdmin Version 3.4
6.4.4. Workstation Requirements (Minimum)
Hardware & Software

• CD-ROM Drive
• 512 MB RAM
• Windows 2000
• 17” SVGA Color Video Monitor

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U.S. Customs and
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Screen-Printer
• HP Desk-Jet 970cxi or higher w / parallel Interface (or similar)
6.4.5. Mail Router PC Hardware & Software

• 512 MB RAM
• CD-ROM Drive
• Windows 2000
• Lotus CC Mail V8.5
• 56K / V.90 Modem (U.S. Robotics or Multi-tech only)
Screen-Printer
• HP Desk-Jet 970cxi or higher w / parallel Interface (or similar)
6.4.6. Mail Router PC Hardware & Software

• 512 MB RAM
• CD-ROM Drive
• Windows 2000
• Lotus CC Mail V 8.5
• 56K / V.90 Modem (U.S. Robotics or Multi-tech only)
6.4.7. LAN Cards

• Intel / Broadcom PCI Adapters
6.4.8. LAN Switches

• 2900 Series / 3700 Series / 4000 Series / 4500 Series
6.4.9. LAN / Host Addressable Printers

• HP BW / Color Laser Jet 4000 / 5000 Series

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U.S. Customs and
Border Protection
• Genicom 5050 Printer (132 column, parallel)

• Okidata ML521 360cps Printer (132 column, parallel)
6.5 VOICE SYSTEM

Voice systems can vary from facility to facility. As a result, OIT will design a
telecommunications system and furnish infrastructure criteria for each site based on user
requirements. Telecommunications systems are housed in close proximity to the
computer equipment and, like computer equipment, have specific power (including UPS)
and HVAC requirements. The port operator must provide all power, cabling and conduit
to support the chosen configuration. Smaller facilities may use an electronic key system
while larger facilities often employ PBX systems. OIT will develop specifications for each
facility during project planning.
The government telecommunications system primarily serves the CBP administrative
offices and admin support spaces. The intercom system specified in Chapter 5 for
selected processing floor workstations is a part of the required facility physical security
system and the sole responsibility of the port operator.
6.6 COMPUTER AND COMMUNICATIONS ROOMS EQUIPMENT SIZES

Floor to ceiling Equipment Racks 1’-10”W X 2’-0”D X 7’-0”H
VGA 13” Monitors 1’- 3”W X 1’-6”D X 1’-4”H
File Server Computer 8”W X 1’-7”D X 2’-8”H
3270 Computer 1’-7”W X 1’-6”D X 5”H
Administrative PC 1’-7”W X 1’-6”D X 7”H
LAN Network Switch 1’-7”W X 1’-0”D X 1’-7”H
Video Switch 1’-7”W X 1’-0”D X 8”H
Dot Matrix 80 Column Printer 1’-7”W X 10”D X 8”H
Wide Carriage 132 Column Printer 2’-3”W X 1’-8”D X 8”H
Eight page per minute Laser Printer 1’-7”W X 2’-6”D X 10”H
Document Reader 7 1 / 2”W X 10 1 / 2”D X 5 1 / 2”H
6.7 WIRELESS COMMUNICATIONS

Wireless communications requirements must be coordinated with CBP Office of
Information Technology. The location of wireless antenna for facilities must be
coordinated with CBP OIT and local municipalities.

October 31, 2006
U.S. Customs and
Border Protection
6.8 TACTICAL WIRELESS COMMUNICATIONS (RADIO)

CBP has a requirement for reliable encrypted tactical radio communications to support
CBP operations where identified. Radio Communications requirements must be
coordinated with CBP during project planning. The location of equipment, antennas, and
other requirements necessary to support operations must be coordinated with CBP OIT
and local municipalities.

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U.S. Customs and
Border Protection
CHAPTER 7 - APPENDICES
7.1 ADDENDA / UPDATES AND / OR DIRECTIVES

October 31, 2006
U.S. Customs and
Border Protection
7.2 INDEX
A D
A / E, 1-4, 1-7, 2-4, 2-5, 2-6, 3-1, 3-37 Detainee Baggage Storage, 3-45, 3-54
ADA, 1-4, 1-7, 3-44, 3-73 Disposal Room, 3-32
ADIT, 1-7, 3-45, 3-49
Advance Passenger Information System, 1-3 E
Agent’s Office, 3-45
Agriculture Laboratory, 3-32 Each podium, 3-21, 3-28, 3-76
Alien Documentation, Identification, & Exam Podium, 3-25, 3-28
Telecommunication, 3-45 exit podium, 4-6
Alien Documentation, Identification, &
Telecommunications, 3-49 F
AntiTerrorism Contraband Enforcement Team, 1-7
Anti-Terrorism Contraband Enforcement Team, 3-59 FIS, 2-1, 2-3, 2-4, 2-5, 2-6, 2-9, 2-13, 3-5, 3-75, 4-7
APHIS, 3-32, 3-35, 3-36 Fraudulent Document Analysis, 3-45, 3-48
APIS, 1-3, 1-7, 3-60 FWS, 2-8, 2-9, 2-14, 3-71
AT-CET, 3-59
H
B
Hold Rooms, 3-42
Baggage Belts, 3-25, 3-28
bird holding facility, 3-36 I
Break Room, 3-71
ICE, 2-8, 2-14, 3-45, 3-51, 3-52, 3-71
IDENT, 3-45, 3-47
C
Identification Room, 3-45, 3-47
Canine Unit Office, 3-61 Identification signs, 4-1, 4-3
cashier’s, 3-53, 4-4, 5-12 Interagency Border Inspection System (IBIS)., 1-3
CBP, 1-1, 1-2, 1-3, 1-4, 1-5, 1-6, 1-7, 1-8, 1-9, 1-11, Interview Rooms, 3-37, 3-39
2-1, 2-2, 2-3, 2-4, 2-5, 2-6, 2-7, 2-8, 2-9, 2-10, 2-
11, 2-12, 2-13, 2-14, 3-1, 3-5, 3-6, 3-7, 3-8, 3-10, J
3-11, 3-12, 3-13, 3-14, 3-16, 3-17, 3-18, 3-19, 3-
20, 3-21, 3-22, 3-24, 3-25, 3-26, 3-27, 3-28, 3-29, JABS, 3-45, 3-47
3-30, 3-31, 3-32, 3-33, 3-34, 3-36, 3-37, 3-39, 3- Joint Automated Booking System, 3-45, 3-47
40, 3-41, 3-42, 3-44, 3-45, 3-46, 3-47, 3-48, 3-50,
3-51, 3-52, 3-53, 3-54, 3-55, 3-56, 3-57, 3-58, 3- N
59, 3-60, 3-61, 3-62, 3-63, 3-64, 3-65, 3-66, 3-67,
3-68, 3-69, 3-70, 3-71, 3-72, 3-73, 3-74, 3-75, 3-76, Notification signs, 4-1, 4-4
4-1, 4-2, 4-3, 4-4, 4-5, 4-6, 4-7, 4-8, 4-9, 4-10, 5-1,
5-2, 5-3, 5-4, 5-5, 5-6, 5-7, 5-8, 5-9, 5-10, 5-11, 5- P
12, 5-13, 5-14, 5-15, 5-16, 6-16, 6-17, 6-18, 6-19,
6-20, 6-21, 6-24 Passenger Analysis Unit, 1-10, 3-60, 6-17
CBP Coordination Center, 1-8, 2-13, 3-6, 3-11, 3-12, PHS, 2-8, 2-9, 2-14, 3-71, 4-2
3-13, 3-20, 3-24, 3-26, 3-27, 5-3, 6-17 physical training room, 3-71, 3-73
CBP Headquarters, 1-2, 2-4, 2-5, 2-6, 4-1, 4-3 Preclearance, 1-3, 2-11, 3-17, 3-36, 3-56, 3-60, 5-2,
CCC, 2-13, 3-5, 3-6, 3-11, 3-12, 3-28, 3-46, 5-3, 5-4, 5-3, 5-4, 5-11, 5-12, 5-13, 5-14
5-6, 5-9, 5-15, 5-16 Primary Processing, 1-10, 2-1, 2-11, 2-14, 3-5, 3-6, 3-
communications room, 3-64, 3-66, 5-8, 6-16, 6-19, 6- 7, 3-8, 3-10, 3-12, 3-46
20
computer room, 2-5, 3-64, 3-66 R
Conference, 3-62, 4-3
Construction Document, 2-2, 2-5 reception, 5-10
Construction Documents, 2-5 Regulatory Signs, 4-2
Counter Terrorism Response, 3-16
Counter-Terrorism Response Unit, 1-2
CTDS, 1-2, 1-4, 1-8, 1-11, 2-2, 2-3, 2-5
October 31, 2006
U.S. Customs and
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S U
Schematic Design, 2-2, 2-4 Unified Secondary, 6-17
SCS, 2-1, 3-5, 3-6, 3-7 Unified Secondary Processing, 6-17
Search Rooms, 1-3, 3-40, 3-41 USFWS, 4-2
Secondary, 2-11, 2-14, 3-8, 3-21, 3-28, 3-30, 3-32, 3- US-PASS, 4-3
45 US-VISIT, 1-3, 1-4, 2-8, 3-10, 4-3
Secondary Baggage X-Ray Processing Workstations,
3-27, 3-28 V
Secondary Operations Area, 3-45
Secondary Processing, 2-11, 2-14, 3-8, 3-19, 3-21, 3- value engineering, 2-5
28, 3-30, 3-32, 3-45 Value Engineering, 1-12, 2-5
Secondary Supervisor’s Office, 3-45, 3-46 VE, 2-5
Secure Storage, 3-55, 3-69
Statutory signs, 4-2 W
Sterile Corridor System, 1-11, 2-1, 3-5
Wayfinding signs, 4-1

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U.S.

CUSTOMS AND BORDER PROTECTION

CRUISE TERMINAL DESIGN STANDARDS

CHAPTER 1 - INTRODUCTION ............................................................................................. 1-1

Cruise Terminal Design Standards DRAFT FOR REVIEW i

2.8 ARRIVAL PASSENGER PROCESSING...............................................................2-12

ii DRAFT FOR REVIEW Cruise Terminal Design Standards

5.2.3. Cruise Facility Operator(s) ..................................................................................... 5-2

Cruise Terminal Design Standards DRAFT FOR REVIEW iii

6.4.2. Fileserver Software (Supported by OIT Staff) ........................................................ 6-6

iv DRAFT FOR REVIEW Cruise Terminal Design Standards

Cruise Terminal Design Standards DRAFT FOR REVIEW v

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vi DRAFT FOR REVIEW Cruise Terminal Design Standards

1.1 PURPOSE OF THIS DOCUMENT

Cruise Terminal Design Standards DRAFT FOR REVIEW 1-1

1.1.3. Facility Changes and New Initiatives

Unified Passenger Processing

1-2 DRAFT FOR REVIEW Cruise Terminal Design Standards

Advanced Passenger Information System

The U.S. Visitor and Immigration Status Indicator Technology Program

Cruise Terminal Design Standards DRAFT FOR REVIEW 1-3

1.1.4. Compliance with Local and National Codes

Facility Planning and Design Contacts

1-4 DRAFT FOR REVIEW Cruise Terminal Design Standards

1.2.2. 19 U.S.C. 1433(a) - Report of arrival of vessels, vehicles, and aircraft

(a) Vessel arrival

1.2.3. 19 U.S.C. 1459(b) - Reporting requirements for individuals

(b) Individuals arriving by reported conveyance

Cruise Terminal Design Standards DRAFT FOR REVIEW 1-5

1.2.4. 19 U.S.C.§ 2 - Rearrangement and limitation of districts; changing locations

1.2.5. 19 U.S.C. 1467 - Special inspection, examination, and search

1-6 DRAFT FOR REVIEW Cruise Terminal Design Standards

1.3 TERMINOLOGY AND ACRONYMS

Cruise Terminal Design Standards DRAFT FOR REVIEW 1-7

CPU - Central Processing Unit

IBIS - Interagency Border Inspection System

Cruise Terminal Design Standards DRAFT FOR REVIEW 1-9

Cruise Terminal Design Standards DRAFT FOR REVIEW 1-11

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1-12 DRAFT FOR REVIEW Cruise Terminal Design Standards

CHAPTER 2 - FACILITY PLANNING AND PROCEDURES

2.2 FACILITY PROGRAMMING OVERVIEW

Cruise Terminal Design Standards DRAFT FOR REVIEW 2-1

2.3 DESIGNING A CBP PROJECT – THE DEVELOPMENT, REVIEW, & APPROVAL

1. Port of Entry Designation and Project Approval

2-2 DRAFT FOR REVIEW Cruise Terminal Design Standards

2.3.1. Port of Entry Designation and Project Approval

The Planning Process Begins

Other Federal Agencies

2.3.2. Pre-Design and Programming Phase

Cruise Terminal Design Standards DRAFT FOR REVIEW 2-3

Communication with CBP

Determination of CBP Space Requirements

2.3.3. Schematic Design Phase

2.3.4. Design Development Phase

2.3.5. Value Engineering

2.3.6. Construction Document Phase

2.3.7. Construction Phase

Cruise Terminal Design Standards DRAFT FOR REVIEW 2-5

2.3.8. Acceptance, Occupancy and Commissioning

2-6 DRAFT FOR REVIEW Cruise Terminal Design Standards