Kelvin Malupande

NECOR Z LTD
P O BOX 31465
LUSAKA
Tel.: 00260974900546
Email: kmalupande@gmail.com

I am an articulate and conscientious individual with a dynamic, adaptable nature and able to accept the
responsibility of different and challenging tasks with strong interpersonal skills. My people skills are
excellent having worked in both the United Kingdom and the Zambian environment. Strong believer in the
positive causal relationship between Telecommunications and economic growth in any environment.

KEY STRENGTHS

 Effective communication skills at all levels both internally and externally

 Hands-on, results orientated, proactive team player
 Focused on customer and business needs, rather than functional needs
 Excellent analytical skills
 Specialist skills in keeping abreast with latest innovations in the Telecoms and ICT Industry
 Implementing effective quality improvement programs
 Project management skills to deliver and commission projects on time & on budget
 Ability to work under strenuous work loads
 Excellent team developer

CAREER HISTORY

Necor Zambia Limited (Zambia) Dec 2010 – Uptodate

Business Solutions Assistant Manager

Responsible for high-value solutions that include but not limited to the following:
 Disaster Recovery Planning including Business Continuity Strategising for clients
 Business – ICT alignment ensuring companies add value to their business processes using ICT
 Backup systems including NetApp Storage solutions
 Optimizing Networks using state of the the art connectivity technologies
 Cisco Networks and CISCO Unified Communications
 General Customer driven Business Solutions
 Pioneering innovative solutions

With the following responsibilities:

i) Identify new markets for all products under my portfolio

ii) Manage and delegate pre-sales and after-sales support services
iii) Provide leadership and supervising any team members under my business unit
iv) Help in formulating departmental policies
v) Provide solutions as dictated by customer requirements
vi) Search for solutions in response to tenders

Educational Excellence/Nottingham City Council (UK) Sept 2008 – Nov 2010

ICT Consultant/ Educator

 Maintaining telecommunications kit that supplies load balanced Internet using DSL technologies
 Installing and Maintaining 2003 Server Active Directory environment
 Maintaining an IP PBX box that ensures that VOIP telephony calls are affordable
 Connecting SME companies to IP PBX on site using SIP protocols
 Installing an IVR ( Interactive Voice Responder ) for the Embassy of Zambia in Brussels to connect to the IP
 PBX in UK using IP Telephony technologies and SIP protocols
 Numeracy Learning Facilitator

Fujitsu Services, Nottingham (United Kingdom) Mar 2007 to Sep 2007

Network Analyst

 Centrally overseeing telecommunications equipment that supplies internet to 2500 sites for EMBC a
consortium that oversees internet provisioning in learning institutions in the United Kingdom
 Remotely resolving any network outages including internet issues
 Troubleshooting Licensed Wireless links
 Assigning scarce resources like IP addresses according to a laid down plan
 Assigning domain names and making them active on internet
 Assigning website space for customers
 Creating firewall rules for clients

The Tech guys (United Kingdom) Sept 2006 – Mar 2007

Technical Advisor

1st Line Support for ICT equipment

Necor Zambia Limited (Zambia) Sept 2000 – Sept 2005

Customer Service Engineer/Lead Telecoms Design Engineer

 Designing and maintaining Wireless Networks in the licensed and the unlicensed bands
2.4 GHZ ( point to point or point to multipoint )
5.6 GHZ ( point to point or point to multipoint )
 Designing and maintaining Wired Networks using:
Cat 5 UTP
Fiber Optics
 Designing and maintaining LANs, MANs, WANS using;
DSL technologies
Leased lines
Wireless networks ( bridged or routed ) including VSATs
 Securing Networks sites using Firewalls ( PIX)
 Installed and commissioned the Worldwide ATM Visa Network for Zanaco Bank
 Installing and maintaining Cisco Networks
 Resolving all Hardware and Software issues

The Communications Authority of Zambia Sept 1998 – Sept 1999

Trainee Technical Officer

 Data input of paper records onto electronic database; BASMS( Basic Automated Spectrum Management
Software )
 Through routine inspections; ascertaining compliance of wireless installations with laid down standards in
Zambia in regard to the following:
Type Approval of equipment
Amount of Radiated power in the air
Antennae Heights
Radio Spectrum Interference
 Physical Inspection, verification and controlling of all Wireless Installations to allow for co-existence of the
spectrum users
 Ensuring that cross border users, farmers were using the right equipment and were up to date with their
license fees
EDUCATION

Vrije Universiteit Brussels ( Belgium ) Sept 2005 – Sept 2006

Master’s Degree – Telecoms / Information management

University of Zambia ( Zambia ) Jan 1995 – Sept 2000

Bachelor of Electronic / Telecommunications Engineering

TRAINING

Cisco Certification:
CCNP
CCNA
ISP Design and Backbone Routing

PERSONAL

Date of Birth: 17 July 1974

Status: Married with 1 Child
Full clean driving license