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Article
INSTITUTIONAL TRANSFORMATION
AND PLANNING: FROM
INSTITUTIONALIZATION THEORY TO
INSTITUTIONAL DESIGN
E.R. Alexander
University of Wisconsin-Milwaukee, USA/APD-Alexander planning &
design, Tel-Aviv, Israel
209
Introduction: institutional
transformation and planning
If planning is the translation of ideas into action, and the planner’s goal is
the transformation of society (Friedmann, 1987), then institutional trans-
formation must be a critical aspect of planning. That is because there is only
one way to effect significant and lasting social change: changing the people
who make up society. And there are only two ways of changing people:
changing individuals, and changing institutions.
Understanding institutional transformation is important for planners
because institutions are a critical aspect of everything planners do. ‘A living
institution . . . is a collection of practices and rules . . . (of) appropriate
behavior for actors in specific situations . . . embedded in structures of . . .
explanatory (and) legitimating . . . meaning’ (North et al., in Raad-
schnelders, 1998: 568). All planning, then, takes place within a specific insti-
tutional context, or often in sets of different and varying ‘nested’
institutional contexts as indeed do all societal activities.
To be effective actors, planners must understand something about insti-
tutions in general, and know their specific institutional contexts in particu-
lar. Until recently, planning theory and education have contributed little to
this end, but successful planners (in the widest sense: both professional
practitioners and all those others actively involved in planning processes
and decisions) are well endowed with intuitive and experiential appreci-
ation of their institutional contexts. Here we are talking in the positive
sense: understanding how and why ‘living’ institutions are born, grow,
change, and die.
But there is a more compelling link between planning and institutions: a
great deal of planning involves institutional transformation. Institutional
transformation as an intentional objective of deliberate intervention means
institutional design: some have even suggested that ‘planning is institutional
design’ (Innes, 1995: 140). Though I would not go so far, planning often
demands institutional design.
First, there is the institutional design of the planning process itself, a
problem that often presents itself when existing planning systems and insti-
tutions are flawed or perceived as inadequate for their purposes. Next, if a
policy or plan includes new programs or projects, institutional design is
needed to answer the question: how will these be organized and imple-
mented?
When plan or policy implementation demands new organizations or
the reorganization of existing ones, planners again confront a task of
institutional design. This is also the case for most complex undertakings
that require the creation of new interorganizational linkages or trans-
formation of existing networks, to concert the necessary decisions and
actions among the involved organizations. Finally, if a policy or plan
organizations, for example, the US Model Cities and NDP programs, the
British GIA program; planning, implementing and managing new com-
munities (Britain’s New Towns program, the US ‘Greenfield’ new towns and
its New Community Development program) and planned community
development projects and programs in many other countries; environmental
management programs and organizations, for example, river basin manage-
ment authorities, natural hazard reduction programs; and planning and
implementing major strategic infrastructure and development projects.10
At this ‘level’ of institutional design, while elected decision-makers and
appointed officials still have leading roles, administrators and experts in the
respective fields and policy areas are significant actors. As the above
examples suggest, these may and often do include planners who are active
in the relevant arena in their positional (public bureaucratic or organiz-
ational) or practitioner (expert consultant) capacities. Still, here too lawyers
and economists are heavily involved as advisors.
The lowest ‘level’ of institutional design involves intra-organizational
design, addressing organizational sub-units and small semi-formal or
informal social units, processes and interactions, such as committees, teams,
task forces, work groups etc. This occurs in every field of endeavor, from the
global corporation implementing its ‘matrix’ form of organization through
task-related work groups, to the players of the O’Brady’s Bar weekly poker
game setting rules for who pays for drinks and when.
Intended to ensure effective and timely task performance, this kind of
institutional design is involved in establishing and managing planning
processes and policy, plan, or project implementation. A regional trans-
portation planning agency’s participatory structure of citizen and technical
advisory committees for developing its metropolitan mass transit plan is this
kind of institutional design. Formal mediation and conflict resolution
processes, for example, in environmental planning controversies (Susskind
and Field, 1996) involve such institutional design. The problem of split
loyalties of city agency neighborhood planners (to their public employer or
to their neighborhood community ‘clients’) (Needleman and Needleman,
1974) is a typical institutional design problem at this level.
As these examples show, planners continually confront this kind of insti-
tutional design challenge in their practice, as, indeed, do other professionals,
managers and administrators in responsible positions. This ‘level’ of insti-
tutional design involves almost everyone who is charged with structuring
and managing an organization or organizational processes to ensure effec-
tive performance.
‘material’ on which institutional design works? What are the ‘tools’ insti-
tutional design can apply? How can we ‘do’ institutional design and what
information base can offer a source of knowledge for application?
Notes: a Elements of institutional design in the table (e.g. Laws, Governments) are shown in
italics. Impacts, or interactions intended to be affected by ID, in the table (e.g. Transactions,
Practices) are underlined.
1. As defined in Alexander (2001a: 50–1).
2. See Alexander (2001a: 55) and Williamson (1985).
3. See Alexander (1995: 227–35).
4. See Alexander (1995: 199–266).
Source: After Table 2 (A map of institutional/agent interaction) (Bolan, 2000: 29, after Low,
1997).
Nevertheless, there are three general areas of knowledge that may offer
some support to the would-be institutional design ‘practitioner’;14 they
correspond more or less with the ‘levels’ of institutional design mentioned
above. The first is governance, most relevant at the higher levels; the second
is coordination, applicable mainly at the meso-level; the third is agency,
useful at the micro-level but also upwards.
Governance
Not to be confused with government, governance addresses not only the
state, but all the sectors and actors involved in ‘the processes of regulation,
coordination and control’ (Pierre, 1999: 376) that enable or constrain the
actions of members of a society. Knowledge about governance is spread
across many disciplines including philosophy, jurisprudence, political
science, sociology, and economics. There is one body of knowledge focusing
on governance, which is especially relevant for institutional design: trans-
action cost theory (TCT).
Originating as a branch of institutional economics, TCT offers plausible
explanations for the emergence of various forms of governance, and also
provides a kit of (conceptual) tools for institutional analysis and design. A
repertoire of forms of governance emerges from transaction-related adap-
tations of the ‘perfect’ market (for completely independent transactions)
through ‘hybrid’ forms of governance for ‘mixed’ transactions, to integrated
organization (the public bureau or the corporate firm) for recurring or
extended transactions with high interdependence and uncertainty.
Institutional design can draw on knowledge aggregated in integrated
TCT. The first stage must be institutional analysis of the design setting,
viewing it as a sequence of transactions involving all the relevant actors.
Detailed analysis of the critical transactions can match the subject process
with appropriate forms of governance. This was done, for example, for land
use planning and development control systems, where the relevant setting
was the land development process and property market (Alexander, 2001a,
2001b).
Coordination
Just as governance is a major concern at the highest levels of institutional
design, coordination is important at the next levels. At the meso-level co-
ordination involves interorganizational networks and complex organiz-
ations, extending into the micro-level as simple organizations,
intra-organizational units and informal societal units. At these levels, the
concept of interorganizational coordination (IOC) structures (Alexander,
1995) provides the elements of an architecture of institutional design.
The first step in the institutional design process must be a systematic
institutional analysis. The next step is to draw on a generic repertoire of
IOC structures to specify a set of alternative feasible IOC structures or
more complex IOC systems specific to the relevant setting, which might
respond to the institutional design problem. Evaluation of their appropri-
ateness and prospective effectiveness will be based more on ‘goodness of fit’
than on tentative models of poorly understood relationships (Alexander,
2000).
Agency
For the lowest level of institutional design, agency theory offers an import-
ant conceptual tool. In agency theory the individual is the unit of analysis,
and agency addresses interactions in principal-agent roles. Agency theory
tries to account for (and avoid) conflicts between principals and agents,
identify (and minimize) agency costs, and explore alternative governance
mechanisms, incentives and monitoring devices to reduce agency costs, and
ensure maximal alignment of principals’ and agents’ interests.
Agency theory research reveals the sources of task-implementation
problems confronting simple hierarchical organization. These include
employment supervision and incentives, complex supervisor-agent inter-
dependencies, horizontal and vertical coordination and team-related
problems such as hidden action, moral hazard, concealed information,
opportunism, and ineffective incentives for managers and executives (Miller,
1992). For institutional design, agency theory is particularly relevant for
public or mixed public-private institutions, because it offers a plausible
account for some typical public sector inefficiencies, attributing them to
inadequate responses to multi-task and multi-principal-agent problems.
Conclusion
In this article I explored the links between institutional transformation and
planning with two purposes in mind. One is consciousness-raising: to make
planning theorists, educators and reflective practitioners more aware of the
importance of institutions, and to direct them to the domains of relevant
knowledge.15 These offer positive knowledge about institutions and institu-
tionalization to help them to understand the institutional contexts that
frame almost everything they do.
The second purpose is to give the planning community a better aware-
ness of institutional design. As the normative aspect of institutional trans-
formation, institutional design is in fact an integral and essential part of
many planning and planning-related practices. To be effective in many of
their roles, planners need a reflexive consciousness of institutional design,
and an intuitive or acquired skill at institutional design is the hallmark of
the successful practitioner. Institutional design is not a craft that will ever
have a usable ‘handbook’, and this article does not come close to being a
comprehensive account.
Notes
1. This deliberately differs from Gualini’s (2001) terminology, as discussed under
Institutional Design below.
2. Parts of this article are based on and elaborated in Alexander (2002, 2004).
3. This is Hall and Taylor’s description; I would extend this ‘school of thought’ to
include game-theory based theories of institutionalization and institutional
analysis (e.g. Aoki, 2001) and institutional design (e.g. Calvert, 1995).
4. A typical exponent is Aoki (2001).
5. To the best of my knowledge, the term seems to have been used first in a
political science paper by John Brandl (1988).
6. I could not find any clear definition of institutional design in any of the
previous discussions of or references to institutional design (e.g. Brandl, 1988;
Innes, 1995; Weimer, 1995; Tewdr-Jones and Allmendinger, 1998; Bolan, 2000)
though some definitions are implied. Gualini (2001) is an exception: he devotes
considerable attention to defining institutional design, but his final definition is
incorrect as argued below.
7. Some of the discussion is at odds with this definition, limiting its concern
primarily to the higher levels of governance (e.g. Bolan, 1991) or asserting the
failures of ‘constitution writing’ (Flyvberg, 1998: 234–6). This is consistent with
a multi-layered sociological model that identifies institutions only with the
highest societal level (Scott, 1994).
8. This definition erases Gualini’s distinction between institutional design, which
he associates exclusively with ‘the expression of an innovative intentionality, of
a design rationality’, and ‘institution building’: the ‘unintentional, emergent,
path-dependent dimension’ of institutional change (2001: 25, 49); for the fallacy
in Gualini’s argument, see Alexander (2006).
9. In some people’s view, in this role economists are usurping a function that
planners should aspire to have (Markusen, 2000; Sanyal, 2000).
10. For more detail on institutional design cases, see Alexander (2006).
11. That is what distinguishes them from practices (below), which have a collective
and structural dimension that customary behaviors do not.
12. This is probably true for the most part, though languages are not immune from
institutional design. Contrary examples include the deliberate creation or
revival of languages (e.g. Balasa-Indonesian and Hebrew), the ‘regulation’ of
language (e.g. the Académie Française) and the institutionalized oversight of
IT ‘languages’ and protocols.
13. This term is used here deliberately, to distinguish between applicable
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