CHALLENGES OF HR IN HOSPITALITY INDUSTRY.

When we review the challenges of HR in HOSPITALITY INDUSTRY, first we should

review the EXTERNAL and INTERNAL factors which affect this INDUSTRY
INDUSTRY.

1.EXTERNAL FACTORS.
-global political uncertainties.
-global economic situations.
-global financial situations.
-hospitality business financial viability
-technlogy challenges
-hospitality alternatives supply.
-safety and security issues.
-travel issues
etc etc.
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2. INTERNAL FACTORS.
-customer expectations of the various segments.
-intensive competition.
-shallow labour pools.
-significant competition for employees from other industries.
-escalating operating costs.
-rising energy costs.
-rising labour costs.
-shortage of skilled blue collar
workers.````````````````````````````````````````````````````````````````````````````
`````````` etc etc.
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THESE TWO SETS OF EXTERNAL AND INTERNAL FACTORS AFFECT THE SIGNIFICANT
ELEMENT OF THE
''HOSPITALITY INDUSTRY '' RESOURCES namely ;THE HUMAN RESOURCES.

Some of the challenges in managing the human resources in the hospitality industry
are ''UNIQUE'' because of the nature of the industry, while some are common like in
many other industries.
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1.The industry has a variety of employees.
*full time employees.
*part time employees.
*casual employees.
*weekend employees.
*contract employees.
etc.

QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.

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2.Varieties of employees means maintaining ''pools of employees''
which in turn means ''continuous recruitment/ selection''.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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3. This in turn raises the question of ''induction/ orientation''
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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4. This in turn raises the question of ''technical training''
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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5. Shortage of skilled employees: One of the greatest challenges plaguing the
hospitality industry is the unavailability of quality workforce in different skill levels.
The hospitality industry has failed to retain good professionals.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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6.Retaining quality workforce: Retention of the workforce through training and
development in the HOSPITALITY industry is a problem .
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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7.Attrition levels are too high.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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8. Unattractive wage packages.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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9.Retaining the blue collar workers.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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10. Recruiting and retaining quality employees is one of the greatest
challenges facing hospitality industry employers
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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11.Significant competition for employees from other industries.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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12.Controlling labor costs is one of the greatest challenges .
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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13.Hospitality industry has a wide range of ''diverse'' workers
-managing the ''diversity ''.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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14.There is continuous fluctation in demand / supply of labour force.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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15.The growth opportunities are limited, due to the operation management
structure within the industry.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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16.Currently the industry faces many union issues.
QUESTION: HOW WILL YOU HANDLE THIS CHALLENGE.
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industry.html#ixzz1ByCR12sL