Vous êtes sur la page 1sur 3

The Science of Success

Author: Charles Koch, Koch Industries, Inc.


Reviewer: Cecil Bohanon, Ball State University

Economics alert students to issues important to the and Vernon Smith; as well as philoso-
often seems at contemporary business community. pher Michael Polyani and management
odds with much of It is not surprising that business stu- expert W. Edward Deming. These theo-
the undergraduate dents often graduate with the notion that ries are tempered and expanded by Koch
business curricu- theories, especially economic ones, are Industry’s 80 years of experience and by
lum. Economics devoid of practical business implications. Koch’s near 50-year tenure with the
courses focus on They believe business success is ultimately company. What emerge are the appli-
behavioral laws pragmatic and not contingent on the cations of economic principles such as
and principles that sound mastery of any set of principles. comparative advantage and sunk costs
are not just applied Charles G. Koch’s The Science of Suc- (to name a few) to management deci-
to business decision making, but to cess thoroughly rejects this dichotomy sion making. It is clear that principles
numerous social phenomena. Econo- in business education.1 Although eco- can be guides to decision making with-
mists are usually uninterested in the nomics and applied business disciplines out becoming inflexible creeds or empty
actual internal operation of a business. are not identical fields of study, good platitudes. Perhaps the two quotes pre-
Rather, they see a firm as a “black box” economic theory and good manage- ceding the second chapter of the book
subject to the universal logic of well ment practice are inextricably linked by best illustrate this view: The first from
developed principles of cost theory (e.g. certain immutable principles that are Ralph Waldo Emerson:
the law of diminishing returns) and to found primarily, but not exclusively, in
the rigors of market competition. Firm economic theory. The man who grasps principles can
specifics are only interesting as illustra- Koch is the CEO of Koch Industries successfully select his own methods.
tions of general principles or as spring- of Wichita, Kansas. The firm’s origins The man who tries methods, ignor-
boards for additional refinements to trace to his father, Fred C. Koch, who ing principles, is sure to have trouble.
cost theory. “developed an improved thermal crack-
The actual nuts-and-bolts of run- ing process for converting heavy oil to followed by a quote from the author’s
ning a firm is supposed to be covered in gasoline” (p.6) around 1925. In 2007 father, Fred C. Koch:
the management and the other applied Forbes magazine listed Koch Industries
courses of the business curriculum. as the largest private company in the …you must know your stuff. There is
These courses are typically taken after United States with annual revenues of no substitute for this.
the business student has completed his $90 billion and 80,000 employees.2
or her economics courses. Sometimes Koch believes that the same prin- Koch’s book must be read to be
management courses build on economic ciples that direct a society to economic understood. A superficial reading can-
principles, but often there is little to no prosperity can be used to direct a busi- not do justice to the analysis. At one
linkage. Part of the reason is that cer- ness enterprise to growth. More impor- level, this is a shortcoming of the book.
tain aspects of management and other tant, he makes a compelling case for The five dimensions and three applica-
applied business disciplines rely on psy- his argument and offers his company’s tions of MBM® (pp. 48-49) generate
chology or sociology for their intellec- resounding success as empirical evi- fifteen cells of analysis which are not
tual foundation. In other cases, instruc- dence. This approach is embedded in well developed later in the book. The
tors are simply uncomfortable with what Koch Industries calls Market- book’s chapters are putatively about
economics, preferring more eclectic, Based Management® or MBM®, which the five dimensions of the manage-
institutional, anecdotal or atheoretical the firm has trademarked and uses for ment approach, but they further morph
approaches to their instruction. There is training all Koch employees. into numerous subheadings that make
no real theory of business success, it is MBM® draws on the economic the analysis unwieldy. But at another
argued; the best we can hope to accom- theories of such free market thinkers level, because the book is trying to be
plish in business education is to offer as Adam Smith, Joseph Schumpeter, a comprehensive curriculum for Koch
a catalog of successful businesses and Fredric Hayek, Ludwig Von Mises, employees, such detail is necessary and

74 Spring 2009 • Vol. 24, No. 1


Bohanon

appropriate. For the goal here is daunt- bulb producers. This implies that the improved. Conflict in the community
ing—it is to shape the culture of an process of value enhancement and cost is not avoided but channeled to open,
80,000 employee company where the reductions are subject to what economist honest, and productive discussion that
real world practice of business undoubt- Joseph Schumpeter described as the in the long run lead to effective results.3
edly becomes unwieldy. “waves of creative destruction” central In Koch’s words, “if you find you are
I will not, therefore, attempt to to a market economy. In MBM® it is rarely challenging or being challenged
summarize the book using the author’s important for decision makers not only by views, then something is wrong.”
framework—but rather, will offer some to anticipate these dynamic trends, but (p.116). In short, MBM® is about prin-
insights that I hope encourage the to try to harness and drive the process of ciples and processes; it is founded on
work to be examined by other business creative destruction inherent in capital- static truths but it is ever dynamic in its
educators, and offer some comments ism to promote the long-run profitabil- actual implementation.
on how MBM® might fit into busi- ity of the firm. One hundred years ago, colleges of
ness education. A related component of MBM® is business were the new kids on the block
Koch believes that the legitimate the constant examination of the lines of in the university. Economics was widely
social goal of the firm is profit maximi- business of the firm. For each and every (although not uniformly) seen as the
zation. He understands that profits mea- revenue source the company must con- intellectual foundation of the newly
sure the social contribution of the firm, stantly ask: is this the market in which emerging business school curriculum.
and that profits are the legitimate reward our company has a comparative advan- As Roswell C. McCrea (dean at a num-
to the owners of the firm that transform tage? Would our resources be better ber of early university business schools
resources from lower valued to higher directed pursuing other revenue sources including Wharton and Columbia)
valued uses. But he also understands that from other products? This means it is argued in 1926: “Without the presence
the socially beneficial effects of profit quite common for the MBM® firm to of economics in some vital form…the
maximization are only certain to accrue sell existing lines of business to other school of business is likely to degener-
when the firm is subject to both legal and companies and buy new lines of busi- ate into a detailed description of busi-
moral constraints. All employees in the ness from other companies. The simple ness organization and procedure with
MBM® firm must obey all the laws of rule is: if the expected net present value no organizing principle.”
the jurisdictions in which it operates all of a current business line is greater in Yet early on it was recognized that a
of the time—period. Moreover, all forms another firm than in Koch Industries, university level business education must
of coercion, intimidation or fraud are then sell it to the outside firm. If the be more than the study of econom-
forbidden in the MBM® firm’s internal expected net present value of a business ics. As business colleges grew, applied
or external operations. All employees line is greater in Koch Industries than business disciplines and sub-disciplines
work to develop the habits of transpar- in an outside firm, seek to buy it from quickly proliferated. The knowledge
ency, trustworthiness and humility. Cen- the outside firm. bases and methodologies of the busi-
tral to MBM® is the development of an In all this, Koch makes clear that you ness disciplines diverged and depart-
ethical culture in the company. will make mistakes: MBM® anticipates ments in business colleges became
With these important provisos in error. In addition to paying careful atten- academic “silos” with little interdepart-
mind, the single-minded goal of MBM® tion to market generated price and profit mental interaction.
is to maximize the difference between the signals, MBM® is constantly looking A contemporary criticism of under-
firm’s revenue and its opportunity cost. for market-like methods of feedback graduate business education is that
Revenue is enhanced by creating value for that compile impersonal information b-school graduates are themselves
customers. Opportunity cost is reduced from a number of sources and com- “siloed” by major. As one business dean
by discovering new ways of combining municate the information effectively to lamented, the business student “wishes
resources more efficiently. MBM® rec- the relevant decision maker. ( Just who in far too many cases to make himself
ognizes that economic profits in the firm is the appropriate decision maker in into a narrow specialist”4—to further
are always tenuous because profits attract the firm is yet another crucial question paraphrase—‘they have no conception
competitors. However, more relevant addressed in MBM®.) Another model of the interrelated nature of the busi-
than the competition of the rote imitator MBM® tries to imitate is Michael ness enterprise.’ In large measure this
is the competition from new substitutes, Polyani’s “Republic of Science.” In a is because such interrelations are absent
new technologies, new sources of supply, well functioning scientific community, from their curriculum. This lack of cur-
and new types of organizations that are knowledge is shared; theories are vetted, riculum integration in colleges of busi-
constantly evolving in an open economy. constructively criticized and empirically ness is nothing new. Indeed, the dean
In the long-run, the incumbent candle examined. All bodies of knowledge, quoted above was Wallace C. Don-
maker’s competition did not come from operating procedures and protocols ham, the founding dean of the Harvard
lower cost candle makers, but from light are continually adjusted, expanded and School of Business who opined on the

Spring 2009 • Vol. 24, No. 1 75


Bohanon

“silo” problem (without using the phrase) have to change. Business examples and in Bennis and O’Toole (2005), however,
in 1922. There were then and are now a cases would be expected in the prin- Bohanon (2008) has pointed out that this
number of ways of addressing this prob- ciples of economics courses instead of tension, along with a host of other busi-
lem of curriculum integration. I want to optional add-ons. The teaching econo- ness education issues, have persisted since
suggest that Koch Industries Market- mist would foresee and foreshadow the the formation of business colleges in uni-
Based Management® offers an appeal- way her marketing and management versities at the turn of the 20th century.
ing model for overcoming this persistent colleagues would use the principles 2. www.forbes.com/lists/2007/21/biz_pri-
problem in business education. developed in economics classes to dis- vates07.Americas-Largest-Private-
To make the point bluntly, suppose cuss real world business decision mak- Companies.
a generic college of business decided to ing. This likely implies that an under- 3. I am reminded of Wikipedia. Although
adopt MBM® as the foundation for its graduate economics for business course this new source of information is far
curriculum. Who in the college would be developed that is somewhat different from infallible it is an example of an open
have to change what to make the new than its liberal arts counterpart, but so and self-correcting scientific community.
curriculum work? As a 30-year veteran be it.5 A lively component to such a cur- Despite academics cries to the contrary,
instructor of economics in a business riculum might be business immersion for many purposes Wikipedia is a low
college I know what the first response experiences that go beyond the sum- cost and relatively accurate method of
of my business school colleagues both mer internship—one where groups of information retrieval.
inside and outside the department of students apply solid principles to actual 4. Both quotes are found in Bohanon (2008).
economics would be—Hell, no! real world problems. 5. Interestingly, under an MBM® approach
The initial reaction of management So here is the model: foundational this introductory business microeco-
and marketing professors is they would principles that represent recurring and nomic course may be more philosophi-
resent being beholden to the world- eternal truths are presented and students cal and less quantitative than the stan-
view of the economists. However, if an are expected to have fluent command dard liberal arts version of introductory
MBM® approach were not imposed of them. Students are then expected to microeconomics.
by an imperial decree, and if the applied augment knowledge and apply prin-
business discipline were part of, indeed ciples to a variety of business functions References
crucial to the process of identifying eco- and business issues as they integrate
Bennis, W.G. and J. O’Toole. 2005. How
nomic (and other!) principles included in good theory and good practice. I think
business schools lost their way. Harvard
the new curriculum, (and it is clear that Koch’s analysis offers a genuine entre-
Business Review 83(5): 96-104.
an MBM®-based university curriculum preneurial opportunity here for some
Bohanon, C.E. Persistant themes in colleges
expects mutual respect among all its par- enterprising business college faculty.
of business. Journal of Education for Busi-
ticipants), then many business professors Who knows, maybe yours?
ness 83 (4): 239-245.
in the applied disciplines may well buy in.
Koch, Charles. 2007. The Science of Success:
In addition, if an MBM®-like curric- Notes How Market-Based Management Built
ulum were adopted at a business school, 1. The dichotomy is not new. The gap
the World’s Largest Private Company.
the actual teaching of economics (and between theory and practice was recently
John Wiley & Sons, Inc. Hoboken, New
other foundational courses) would also emphasized in management education
Jersey.

Deans of AJB Sponsor Schools


The American Journal of Business is supported by nine schools of business and their deans. Every school is AACSB-accredited.

From left: Rodney Davis, Ball State; Rodney Rogers, Bowling Green; D. Michael Fields, Central Michigan; Roger Jenkins, Miami; Denise Shoen-
bachler, Northern Illinois; Hugh Sherman, Ohio; Thomas Gutteridge, U of Toledo; Raj Aggarwal, U of Akron; David Shields, Western Michigan

76 Spring 2009 • Vol. 24, No. 1

Vous aimerez peut-être aussi