Kevin Anderson

47 Caspian Close, Fishbourne, Chichester, West Sussex, PO18 8AY

Tel : 01243 – 784635 Mob : 07970 – 054342 Email : to.kanderson@googlemail.com

An accomplished Enterprise systems engineer with a wealth of experience in UNIX SAN

environments. Specialises in Systems migration, Hardware Upgrade, Installation and Build,
Problem determination.

TECHNICAL COMPETENCIES
Key Enterprise systems Client Relationships
• Brocade SAN products • Planning meetings
• SUN Servers • Progress review
• IBM RS6000 • Proposal writing
• Automated Tape Backup • Proposal review
• I/O Infrastructure

Day to day roles Improving problem management

• Disaster proofing • Understanding customers’ business needs
• Hardware Installation and upgrade • Team building & interaction
• Firmware maintenance • Developing best practises
• Trouble shooting • Solution creation

PROFESSIONAL CAREER

Hewlett Packard (formerly Synstar) Project Support Engineer 2007

• Provided multi-vendor support within the Customer Delivery division

• Fibre Channel SAN training by Brocade.
• Advocated Linux as a carrier grade server OS.
• Reduced maintenance costs by bringing subcontracts in-house.
• Created a system to receive SUN explorer files from customers using SCP.
• Researched and provided training.
• Provided 24x7 'on call' engineering support.

MOST RECENT PROJECT

British Airways - Project Support Engineer

• Overseeing Sun and IBM mid-range systems deployment in BA's data centres.
• Planned takeover of hardware maintenance for BA's 8 Sun E10k platforms, resulting in major cost
savings compared to Sun's own quote.
• Sourced and supervised E10k hardware training courses for in-house engineering staff.
• Ran a six month survey of BA's archive media, identifying business risks. Produced report to B.A.’s
Director of IT.
• Presented staff training courses covering; TCP/IP, Unix/Linux troubleshooting.
• Shortened down-time by undertaking Sun explorer dump cracking.

Synstar Shift Engineer 1998 - 2007

European Bank Computer Engineer Contract 1998

• Introduced a ‘best-practice’ culture on this short-term contract that provided an ongoing structure for
the in-house IT team.

Dresdner Bank Help desk Support Engineer Contract 1998

1  Kevin Anderson 0044 7970 054342
 • Protected the audit trail for a multi-million pound banking account by rectifying inappropriate user
action.
Westminster College Help desk Supervisor Contract 1995-1998
• Managed a Novell/Windows platform for 200 workstations and up to 2000 student areas across four
remote sites in Central London.

• Named as “the first person to make the help desk work” by the IT User Group
• Developed professional rapport in the MIS department and became the preferred contact through a
personal and supportive approach with customers.
• Reduced downtime by optimising engineers schedules.

Took a sabbatical and undertook further training in Networking and Unix/Linux systems 1994-1995

Granada Computer Services Mainframe Computer Engineer 1985-1994

• Used slack time during shifts to study and gain deeper knowledge of key technologies.
• Created an intranet web site called knowledge club, designed as an informal forum where staff could
share useful techniques.
• Received training on SUN from Polaris in the Netherlands (the company which wrote Sun's own training
courses).
• Trained on ICL and IBM mainframe systems.
• Initially joined DPCE prior to its take-over by Granada Computer Services.

Primary customers included :-

British Airways plc

•Shift Engineer responsible for IBM mainframe and plug compatible hardware.

J. Sainsbury’s Head Office, London

• Responsible for ICL & IBM mainframe hardware and desktop terminal and micro-computers, including
PCs and an early Novell network at J Sainsbury's head office in London.

Guy’s Hospital
• Responsible for prime mid-range systems and associated terminals.

Control Data Corporation

• Ab-initio training in micro-electronics & computing.

PERSONAL & INTERESTS

Computing
In partnership with his brother, built their first working desktop computer, running CPM in 1979.

German language
In order to keep up with three by-lingual daughters, a difficult but fascinating task!

European History
Interested by the development and migration of technologies and commerce around Europe between Roman
and modern times.

Drawing and painting

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