Project Charter

Project Name: Wilmont’s Pharmacy Drone

Authorization Date: 25/09/2020

Project Description
Wilmont’s is a top-ranked US retail pharmacy who is secretly considering delivering prescriptions by
flying drone. Therefore, in order to execute this plan DroneTech, a small firm in San Francisco was
approached to design the prototype and create a system to easily deliver prescriptions and drugstore
items to customers using flying drones.

Project Purpose
The purpose of the project is for DroneTech tol provide the drone technology as well as the drone
piloting and delivery systems, by customizing its systems and business process to conform to Wilmont’s
requirements

Scope/boundaries
Wilmont’s will be modifying their online order entry process to allow customers in the San Francisco
area to register their willingness to have a drone deliver their orders by means of online entry or
smartphone entry. 

Due to significant restrictions on the approval of customers for the service, systems will be developed to
allow Wilmont’s management to approve the customer, send a confirmation to the customer for the
service. Further, the system will establish a means of electronic communication via online email and
mobile alerts as customers request the service

Wilmont’s so that customers are not going directly to DroneTech’s normal customer websites or mobile
applications.    Interface communications about deliveries for Wilmont’s customers electronically
through email, online, and through mobile alerts as the customer requests. Hence, their will be a need
to interface with DronbeTech team for order entry, delivery confirmation and mobile application
followed by the securing of all the respective data by Wilmont’s security team.

Wilmont’s security systems has to be developed and updated to protect and safeguard the data that will
be stored within the company as information is exchanged with DroneTech. System modification will
collect required customers information who are approved in San Francisco area thus allowing them to
receive their prescriptions and drugstore items via the drone delivery.

Hence, all information stored in the system will be used to create reports for Wilmont’s management on
sales, customers review and key performance indicators which Senior Management can utilize to help
improve the quality and performance of the system.

 DroneTech needs to modify several systems and interfaces for the drone flight operations in order to
customize things for Wilmont’s

Requirements
A signed contract agreement between Wilmont’s and DroneTech

A well defined Project Scope

A well outlined Project Budget

Deliverables/Objective
Successful creation of drone prototype to deliver medical prescriptions and drugstore items.

Execution of the project under 750, 000

Establishment of a well constructed project Charter, Project Plan documentation management plan, etc
in order to complete the project successfully.

Successful completion of the project plan given the duration of January 5 and the first customer delivery
flight should take place no later than November 30 to avoid harsh weather in the San Francisco area.

Design Approval – Successful Project design Approval by May 10

Prototype Design – Successful Prototype Design for project by August 2

Prototype Construction – Successful Prototype Construction by September 1

Prototype troubleshooting and testing – Successful Prototype troubleshooting and testing by October 4

Completion of Prototype and Test Flight – Successful Completion of Prototype and Test Flight by
November 5

Commencement of Service (first flight delivery) – Successful Commencement of Service (first flight
delivery by November 30
Assumptions and Constraints
Total Project Cost must not exceed Project Constraints.

Project schedule should begin January 5, and should meet the schedule constraints as per the II-87 case
for completion

You may assume 100% (1.0FTE) allocation to this project for each resource in the list below

Assume that we are looking at your schedule on June 27

Schedule
Schedule: January 5 and the first customer delivery flight should take place no later than November 30
to avoid harsh weather in the San Francisco area.

Project Duration January 5 to November 30

Design Approval May 10

Prototype Design August 2

Prototype Construction September 1

Prototype troubleshooting and testing October 4

Completion of prototype and test flight November 5

Commencement of Service (first flight delivery) November 30

Budget
750,000 or less

Pre-Approved Financial Resources

Execution of the project under 750, 000

The personnel involved in Wilmont’s do not have billing rates per hour because their cost is being
separately budgeted internally for Wilmont’s.   These people should be listed in your resource sheet, but
with $0.00 standard rate, and they should be assigned to the appropriate tasks for the project.

DroneTech Corporation New Drone Procurement:  Each new delivery drone will cost $18,034.00

Drone Maintenance/Repair Parts: You should allow $20,000 worth of spare drone parts and batteries to
be on‐hand for this project.

DroneTech’s Staff, effective hourly rates and official abbreviated names (initials):

 Jordan Kempler (JXK), CEO and Founder ($200/hr)

 You as Project Manager overall for DroneTech (Add your own initials) ($55/hr)

 Stephanie Williams (SMW), Senior Business Analyst ($50/hr)

 Gerald Hasper (GPH), Flight Operations Manager ($65/hr)

 Eileen Seymour (ERS), Project Lead, IT Systems ($60/hr)

 Katie O’Ryan (KRO), Corporate Attorney – DroneTech ($65/hr)

 Rohan Shah (RXS), Programmer ($45/hr)

 Shravani Sinha (SXS), Senior Programmer ($50/hr)

 William Holt (WKH), Drone Systems Engineer ($45/hr)

 Ashish Nehra (AXN), Drone Systems Technician ($35/hr) 

Total EFFORT HOURS for DroneTech engineering employees:

1. Wilmont’s/DroneTech Legal Contract Negotiations (160 hours)

2. Specialized Customer Order/Information Interface (150 hours)

3. Custom Management Reporting Interface (135 hours)

4. Customization of Flight/Delivery Processing (75 hours)

5. Custom Drone Construction (40 hours each for 4 drones – 160 hours total)

6. Custom Temperature/Shock Protection Product Carrier (160 hours)

7. Flight path engineering (120 hours)

8. Pharmacy Manager Drone Delivery Operations Procedures (80 hours)

9. Drone Maintenance/Repair Procedures and Parts (80 hours)

Risks
Commencement of project without signed project.

Failure to complete project before bad weather season and project duration.

Failure to establish project charter, plans, schedule and budget to complete project.

Government intervention and change or policies which may affect work.

Negative outlook of project from stakeholders, clients and customers.

References
Reference Material
Drone design, flight and operation manuals

Drone fight requirements interstate

Key Stakeholders

Name of Stakeholder Organization Position Location

George Cranston Vice President Internal

     
Jordon Kempler CEO Internal
     

Lionel Fullerton Project Manager Internal

     
Customers   External
     
Eileen Seymour IT Systems Project Lead Internal
     
Mary Pearson Project Lead, IT Systems Team Internal
     

James Connor CIO Internal

     
 Project Manager, Business
Phillip Greenberg Internal
Operations
     

William Scott Project Lead, Security Team Internal

     
Gerald Hasper Flight Operations Manager Internal
     

Shirley Johnson Change Management Coordinator Internal

     

Stephanie Williams Senior Business Analyst Internal

     

Katie O’Ryan Corporate Attorney for DroneTech Internal

     
Rohan Shah Programmer Internal
     

Shravani Sinha Senior Programmer Internal

     
William Holt Drone Systems Engineer Internal
     
Ashish Nehra Drone Systems Technician Internal
     

Julie Green Pharmacy Manager Store #35864 Internal

     

Steve Haskell Pharmacy Manager Store #32185 Internal

     
 James O’Donnell Pharmacy Manager Store #38734 Internal

     

Wilma Marcy Pharmacy Manager Store #33001 Internal

     
Jonathan Perry Retail Operations Assistant Internal
     
Linda Thornton Online Customer Process Analyst Internal
     
Gerald Peritoni Testing Specialist Internal
     
Elizabeth Walton Senior Testing Specialist Internal
     
Alan Swanson Attorney – Legal Department Internal
     

Government   External

     

Authority Levels: The Project Manager has full Authority to execute the project from start to finish
and he is responsible for communicating effectively with stakeholders, owners and project team to aid
in the successful of the project

Project Approval Requirements: Project Contract agreement, Budget and plans must be
approved between Wilmont’s and DroneTech Company Upper Management such as Owner, Ceo,
Sponsors etc,

Approvals: Project Sponsor: Jordon Kempler

Project Manager: Lionel Fullerton

Finance Manager: John Doe