MONTO M$ 2 3 4 5 6 7 8 9 10 11 12

SEGMENTO Promedio* 23. Mar 30. Mar 6. Abr 13. Abr 20. Abr 27. Abr 4. May 11. May 18. May 25. May 1. Jun
Residencial 508 536 876 1,612 2,318 2,641 3,045 3,692 3,923 4,060 4,147 4,230
Vulnerable 25 28 70 199 357 433 511 638 733 893 978 1,014
Pyme 147 218 500 829 1,061 1,157 1,712 2,166 2,108 1,792 1,898 1,955
Industrial 43 7 322 208 233 202 235 331 244 138 176 172
Aqua 8 43 172 141 152 10 167 128 80 18 60 82
Critico 36 46 82 130 133 140 200 232 201 204 211 240
Sin informacion 57 66 103 148 193 223 295 354 379 395 405 450
Corporativo 24 65 66 90 149 77 130 167 151 154 152 134
Libres 84 79 301 279 379 275 584 552 508 362 523 331
Publico 470 689 825 890 925 936 1,040 1,152 1,100 1,028 1,215 722
Autocon. y Campam. 363 381 564 602 463 671 695 708 742 696 771 825
GESTIONABLE 1,764 2,160 3,881 5,127 6,362 6,766 8,615 10,120 10,169 9,740 10,538 10,723
NO GESTIONABLE 4,036 4,015 4,102 4,117 4,054 4,093 4,171 4,130 4,258 4,415 4,321 4,276
REZAGO ENERGÍA 5,801 6,175 7,983 9,244 10,416 10,858 12,786 14,250 14,427 14,156 14,858 14,998
% Var con Sem Ant 22% 80% 32% 24% 6% 27% 17% 0% -4% 8% 2%
474%

REZAGO ENERGÍA MM$

25,000

20,000

14,998
15,000 14,250 14,427 14,156 14,858
12,786
10,416 10,858 10,120 10,169 10,538 10,723
MM$

9,244 9,740
10,000 8,615
7,983
6,175 6,362 6,766
5,801
5,127
4,036
5,000 4,015 4,102
3,881 4,117 4,054 4,093 4,171 4,130 4,258 4,415 4,321 4,276

1,764 2,160

0
io
* ar ar Ab
r
Ab
r
Ab
r
Ab
r ay ay ay ay Ju
n
ed M M M M M M
. . 6. 13
.
20
.
27
.
4. . . . 1.
om 23 30 1 1 1 8 2 5
Pr

REZAGO ENERGÍA Q SERVIC

120,000

100,000

80,000

60,000
MM$

40,000

20,000
 80,000

60,000

MM$
40,000

20,000

0
io
* ar ar Ab
r
Ab
r
Ab
r
Ab
r ay ay ay ay Ju
n
ed M M M M M M
3 . 0. 6. 13
.
20
.
27
.
4 . 1 . 8 . 5 . 1.
om 2 3 1 1 2
Pr
 13 14 Q CLIENTES 2 3
8. Jun 15. Jun 22.Jun 30.Jun 06.Jul 13.Jul 20.Jul 27.Jul 03.Ago 10.Ago Promedio* 23. Mar 30. Mar
4,693 5,055 5,280 5,831 5,992 6,188 6,227 6,408 6,945 7,458 8,368 7,846 14,176
1,145 1,252 1,332 1,443 1,493 1,554 1,580 1,637 1,727 1,819 339 348 910
2,075 2,078 2,237 2,376 2,268 2,238 2,191 2,312 2,485 2,457 704 743 1,479
178 204 219 254 237 236 190 225 238 244 14 17 31
79 62 95 48 48 49 56 97 91 82 3 10 10
217 219 233 247 258 253 247 280 275 284 80 88 111
466 465 517 571 582 578 581 584 667 695 767 737 1,163
135 130 139 200 154 136 122 136 186 158 71 115 80
426 346 319 289 209 162 154 284 249 154 14 11 62
1,298 1,192 1,371 1,709 1,663 1,542 1,444 1,587 1,668 1,587 1,374 1,701 1,672
866 777 766 816 830 807 794 800 837 846 1,793 1,959 2,216
11,576 11,780 12,508 13,786 13,734 13,744 13,585 14,351 15,369 15,784 13,526 13,575 21,910
4,264 4,440 4,482 4,603 4,545 4,559 4,572 4,681 4,677 4,685 14,859 13,977 14,008
15,840 16,220 16,989 18,389 18,279 18,303 18,157 19,032 20,046 20,470 28,385 27,552 35,918
8% 2% 6% 10% 0% 0% -1% 6% 7% 3% 0% 61%

ENERGÍA MM$
8

20,046 20,470 7
19,032
18,389 18,279 18,303 18,157
16,989 6
15,840 16,220 15,369 15,784
427 14,156 14,858 14,998
13,786 13,734 13,744 13,585 14,351 5
12,508
11,576 11,780
169 10,538 10,723 4
9,740

MM$
3
58 4,415 4,321 4,276 4,264 4,440 4,482 4,603 4,545 4,559 4,572 4,681 4,677 4,685
2

1
l l l l
ay ay Ju
n
Ju
n un .Ju
n
.Ju
n
.J u .J u .J u .Ju go go
.M .M 1. 8. .J 06 13 20 27 .A .A
18 25 15 22 30 03 10

ENERGÍA Q SERVICIOS
70

60

50

40
MM$

30
 50

40

MM$
30

20

y ay ay n n n n n l l l l o o
M M Ju Ju . Ju . Ju . Ju .Ju .Ju .J u .J u . Ag . Ag
10
8 . 5 . 1. 8. 15 22 30 06 13 20 27 03 10
1 2
 4 5 6 7 8 9 10 11 12 12
6. Abr 13. Abr 20. Abr 27. Abr 4. May 11. May 18. May 25. May 1. Jun 8. Jun 15. Jun 22.Jun
23,160 30,647 33,434 40,045 49,924 51,347 51,548 52,626 56,212 57,266 58,810 57,014
2,307 3,767 4,205 5,112 6,588 7,459 8,221 8,658 9,465 9,857 10,025 9,825
2,362 2,891 3,247 4,782 5,601 5,630 5,582 6,307 6,648 6,584 6,501 6,398
36 41 37 51 67 61 47 66 59 63 59 60
10 11 9 17 14 11 9 21 22 347 20 26
165 178 181 252 302 287 330 353 362 22 308 316
1,851 2,330 2,617 3,215 4,180 4,414 4,564 4,913 5,139 5,348 5,437 5,406
124 247 136 183 230 272 238 262 271 251 244 243
63 76 64 122 79 76 68 91 52 49 271 29
1,955 2,262 2,338 2,676 2,865 2,486 2,456 2,788 3,138 3,173 3,174 3,401
2,190 1,985 2,193 2,193 2,231 2,263 2,207 2,963 3,420 3,441 5,779 2,838
34,223 44,435 48,461 58,648 72,081 74,306 75,270 79,048 84,600 86,401 90,628 85,556
13,970 13,706 14,069 14,010 14,056 14,493 14,746 13,926 13,393 13,217 14,377 14,070
48,193 58,141 62,530 72,658 86,137 88,799 90,016 92,974 97,993 99,618 105,005 99,626
56% 30% 9% 21% 23% 3% 1% 5% 7% 2% 5% -6%
433%

REZAGO GESTIONABLE
8,000
POR SEGMENTOS DE CLIENTES

7,000

6,000

5,000

4,000
MM$

3,000

2,000

1,000

0
Promedio 23. Mar 30. Mar 6. Abr 13. Abr 20. Abr 27. Abr 4. May 11. May 18. May 25. May 1. Jun 8. J
*

REZAGO GESTIONABLE
70,000
POR SEGMENTOS DE CLIENTES

60,000

50,000

40,000
MM$

30,000
 50,000

40,000

MM$
30,000

20,000

10,000

0
Promedio 23. Mar 30. Mar 6. Abr 13. Abr 20. Abr 27. Abr 4. May 11. May 18. May 25. May 1. Jun 8.
*
 14
30.Jun 06.Jul 13.Jul 20.Jul 27.Jul 03.Ago 10.Ago % Var con Prom. % Var con Prom.
63,559 62,842 61,700 61,325 61,390 64,635 65,677 685% 1369% 47% 67%
10,537 10,324 10,244 10,309 10,397 10,726 10,827 3096% 7282% 12% 11%
7,251 7,029 6,841 6,716 7,011 7,179 7,199 923% 1568% 16% 7%
62 64 61 66 84 83 82 486% 465%
24 22 22 20 29 26 29 955% 965%
392 413 393 379 402 384 397 396% 696%
6,168 6,023 5,989 5,881 6,103 6,398 6,497 748% 1120%
293 265 259 250 274 296 286 301% 552%
37 18 16 16 37 30 14 -2% 83%
3,776 3,705 3,517 3,375 3,560 3,380 3,463 152% 238%
2,819 2,786 2,766 2,707 2,950 2,922 2,901 62% 133%
94,918 93,491 91,808 91,044 92,237 96,059 97,372 620% 795%
14,193 14,146 14,106 14,123 13,893 13,842 13,809 -7% 16%
109,111 107,637 105,914 105,167 106,130 109,901 111,181 292% 253%
11% -2% -2% -1% 1% 4% 1%

TES
7,458

Vulnerable;
2,457
1,819
1,587

284
244
158
154
82
91
18. May 25. May 1. Jun 8. Jun 15. Jun 22.Jun 30.Jun 06.Jul 13.Jul 20.Jul 27.Jul 03.Ago 10.Ago

TES
18. May 25. May 1. Jun 8. Jun 15. Jun 22.Jun 30.Jun 06.Jul 13.Jul 20.Jul 27.Jul 03.Ago 10.Ago
 REZAGO GESTIONABLE
70,000
POR SEGMENTOS DE CLIENTES

60,000

50,000

40,000
MM$

30,000

20,000
 50,000

40,000

MM$
30,000

20,000

10,000

0
o . . 6. . . . 4. . . . 1. 8. .
Pr 23 30 13 20 27 11 18 25 15 22 3
LIENTES
 . 1. 8. .
25 15 22 30 06 13 20 27 03 10
 SEGMENTO Vulnerable
1,200
Variable
Data MONTO M$ Q CLIENTES Mora Promedio 1,000
Sum - 23. Ma 28,229,577 348 81,119
Sum - 30. Ma 70,157,264 910 77,096 800
Sum - 6. Abr 198,872,261 2,307 86,204
Sum - 13. Ab 356,890,956 3,767 94,741
600
Sum - 20. Ab 433,471,977 4,205 103,085
Sum - 27. Ab 511,283,719 5,112 100,016
400
Sum - 4. May 637,586,934 6,588 96,780
Sum - 11. Ma 733,350,910 7,459 98,318
Sum - 18. Ma 892,852,293 8,221 108,606 200
Sum - 25. Ma 978,194,588 8,658 112,982
-
Sum Sum Sum Sum Sum Sum Sum Sum Sum Su
- 23. - 30. - 6. - 13. - 20. - 27. - 4. - 11. - 18. - 2
% Var con Sem. Ant. 10% 5% 4% Mar Mar Abr Abr Abr Abr May May May Ma
 10,000

9,000

8,000

7,000

6,000

5,000
Variable MONTO M$
4,000
Q CLIENTES
3,000

2,000

1,000

-
um Sum Sum Sum Sum Sum
20. - 27. - 4. - 11. - 18. - 25.
br Abr May May May May
SEGMENTO 27.Jul Q
Residencial 7,457,542,429 65,677
Vulnerable 1,819,384,440 10,827
Pyme 2,456,983,128 7,199
Industrial 244,214,984 82
Aqua 82,053,606 29
Critico 283,721,278 397
Sin informacion 695,360,726 6,497
Corporativo 158,440,881 286
Libres 153,936,736 14

Publico 1,587,055,613 3,463

Autocon. y Campam. 845,676,126 2,901

GESTIONABLE 15,784,369,947 97,372
NO GESTIONABLE 4,685,485,619 13,809
REZAGO ENERGÍA 20,469,855,566 111,181