Aula do dia 11 de agosto de 2010 - Gestao da Qualidade Total 1ª aula

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2010 1 Curso: Administração Disciplina: Tecnologias de Gestão
Professor:Colombelli 11 de agosto de 2010 (3º semestre) 2ª Parte
Tecnologias de Gestão
Organizacional ±
Capítulo 3 GESTÃO
CONTEMPORÂNEA DA
QUALIDADE
2 Objetivos do Capítulo Proporcionar ao leitor uma visão sistêmica da
qualidade e da sua importância no atual cenário globalizado Discutir as
tendências dos processos de gestão da qualidade e os impactos causados na
administração das organizações. 3 A qualidade de produtos ou serviços varia de
indivíduo para indivíduo.
Depende do objetivo que se quer chegar.
Depende de quanto se quer/pode gastar.
Depende ainda de suas expectativas.
Depende da necessidade ± etc...
Aula do dia 11 de agosto de 2010 - Gestao da Qualidade Total 1ª aula
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diaqualidade totaldiaqualidade total(fewer)
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