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datasheet

Managed Services
precognito infrastructure services

Taking the monkey off


your back
Information Technology is easily the backbone of organizations today.
However, managing IT is quite complex, with multiple tiers and layers
of architecture that need to be managed, along with differences
• Monitor critical
across vendors and platforms. At the same time, the main role of
infrastructure including:
your IT staff is to execute strategic projects for your organization.
-- Servers
We apply the precognito principle to managed services — our -- Network Devices
primarly goal is to take the monkey off your back. Our second,
is to be able to provide you with 24x7 monitoring of your critical -- Environmental Devices
infrastructure, such that we are able to anticipate issues arising from -- Security Appliances
the smallest to the largest, and alert you right away. -- and more...
The Cognito Network Operations Center, or the C_NOC, is a team • Manage devices backed
comprising of talented and experienced engineers qualified to look by a 24x7 Network
after critical infrastructure and provide managed services for systems, Operations Center
network, database and security. In addition, they operate in an ITIL-
compliant environment, and all activity is governed by customizable
SLAs to suit your needs.

Quick Wins
• Real-time monitoring and notifications 24x7
• Choose between automatic system alerts and C_NOC driven alerts
• Expand easily to include your entire network and infrastructure
• Automate/offload routine activities to a dedicated Network Opera-
tions Center
• Intuitive, secure web-based view & administration
• Lower Total Costs of Ownership (TCO)
• No additional infrastructure required

Independence from variables


As always, the service is independent of your architecture,
operating systems, applications, protocols, make or location
of your systems. It just works.
For more information or a
free trial, reach out to us:
e-mail info@cognitoit.com
twitter @cognitoit
skype cognitoit

cognito
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datasheet
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t.
monitoring metrics to Central Servers
allow administrators to enforce web and messaging policies at a
group or user level, and new policies or user changes take effect
3. Central Servers analyze incoming data
security approach that within seconds. Detailed logs and reports provide immediate @
otection. Administra- access to real-time data, allowing administrators to gauge @
and policies through against thresholds, and for reporting
current effectiveness.
e-draining details like Management Central Servers
4. Warnings
ps will be eliminated. andcan
Additional services alerts are
be added issued
at any based
time, allowing on
businesses Management
Reports & Analysis
Reports & Analysis
Located
Central with
or Provider
Located
Customer
Servers
with Customer
solutions across the to create a customized security package to meet specific needs.
me and energy on thresholds via tickets, e-mail or SMS
For example, a fast and easy way to enhance business continu-
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WWW.WEBROOT.COM Performance Management Management Central Servers

@
By collecting metrics round-the-clock
@ across your
infrastructure, Precognito is able to provide you with
round-the-clock
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Reports
management of your
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infrastructure, as well as offering expert advice on
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Customer IT Teams

24x7 Network Operations Center WWW.WEBROOT.COM

The C_NOC is a 24-hour dedicated support center


owned and operated by Cognito. The C_NOC houses
a variety of expert engineers ­— with specialties
in System Administrations for Windows & Linux,
Network Administration, Security, etc. — working to
offer Managed Services across the globe.
Security SaaS.
he business. The C_NOC ity wouldworks with ITIL-compliant
be to add Webroot processes,
Archive Service to Webroot E-Mail

integrated
me and energy on
solutions across the
Service Desk and customizable workflows
For example, a fast and easy way to enhance business continu-
to create a customized security package to meet specific needs.
to suit each
ps will be eliminated. customer’s
Additional unique
services can be added at any needs.
time, allowing businesses
e-draining details like
and policies through current effectiveness.
otection. Administra- access to real-time data, allowing administrators to gauge
security approach that within seconds. Detailed logs and reports provide immediate
group or user level, and new policies or user changes take effect
t. allow administrators to enforce web and messaging policies at a

Patch Management Services


plications will rity package that is scalable and flexible. Granular control settings
s for email security
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Security Services
ON up with the pace of change, SaaS delivers a fast-deploying secu-
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offers a suite of security services including The C_NOC can offer round-the-clock patch
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Log Management, E-mail & Web Security and management services for your organization. Choose
Vulnerability Assessment options. These offerings can from an integrated WSUS option to a manual C_NOC
also bettoffered
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as managed by the Cognito Security
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Center as a 24x7 Managed Service. Servers. Patch Management can be offering using a
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QA site where the C_NOC is able to test any updates
hg before applying them to your production environment.

ith Webroot Security SaaS


geability cogn o
support information contact
support@cognitoit.com www.cognitoit.com info@cognitoit.com
twitter.com/c_noc blog.cognitoit.com twitter.com/cognitoit
skype c_noc cognitoit.com/news.html skype cognitoit

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