The following are examples of a couple of Communication Style models.

Check the
references and links above for information and resources concerning various
communication styles models.

COMMUNICATION STYLES TABLE (from GST Telecom, formally Call America)

4 Different Personality Types: Expresser, Driver, Relater &
Analytical. How to Recognize Each, What They Ask, Dislikes, Reacts to,
Improves with, Must be Allowed to, For Best Results.

FACTORS: EXPRESSER DRIVER RELATER ANALYTICAL

They like
They like They seek a lot of
positive
their own data, ask many
How to attention, to be
They get excited. way; decisive questions, behave
Recognize: helpful & to be
& strong methodically &
regarded
viewpoints. systematically.
warmly.

What (the How? (the

Why? (the
Tends to Who? (the personal results technical
personal non-
Ask: dominant question) oriented analytical
goal question.)
question.) question.)

Rejection,
Someone
Boring treated
wasting their making an error,
What They explanations/wasting impersonally,
time trying to being unprepared,
Dislike: time with too many uncaring &
decide for spontaneity.
facts. unfeeling
them.
attitudes.

Reacts to
Becoming
Pressure Taking Seeking more
"Selling" their ideas silent,
and charge taking data &
or argumentative. withdraws,
Tension more control. information.
introspective.
By:

Provide lots of
Best way to Get excited with Let them be Be supportive;
data &
Deal With: them. Show emotion. in charge. show you care.
information.

Likes To Be Results, Activity &

Applause, feedback, Friends, close
Measured Goal- busyness that
recognition. relationships.
By: oriented. leads to results.

Get into a make decisions at

Relax, feel,
Must Be Get ahead quickly. competitive own pace, not
care, know you
Allowed To: Likes challenges. situation. cornered or
care.
Likes to win. pressured.

Will Recognition & some A position A structure of Interpersonal and

Improve structure with which that requires goals & communication
With: to reach the goal. cooperation methods for skills.
with others. achieving each
 goal.

Time. They Face. They hate to

Relationships.
Effort they rely like to be make an error, be
Likes to Friendship
heavily on hunches, efficient, get wrong or get
Save: means a lot to
intuition, feelings. things done caught without
them.
now. enough info.

Allow them Care & provide

Inspire them to freedom to detail, specific Structure a
For Best
bigger & better do things plans&activities framework or
Results:
accomplishments. their own to be "track" to follow.
way. accomplished.
Communication Styles by Christopher L. Heffner, M.S.
Passive Assertive Aggressive
Communication style Communication style Communication style
in which you put the in which you stand up in which you stand up
Definition rights of others before for your rights while for your rights but
your own, minimizing maintaining respect you violate the rights
your own self worth for the rights of others of others
my feelings are not we are both important your feelings are not
important important
Implications to we both matter
Others I don't matter you don't matter
I think we are equal
I think I'm inferior I think I'm superior
apologetic I statements you statements
Verbal Styles
overly soft or firm voice loud voice
tentative voice
looking down or away looking direct staring, narrow eyes
Non-Verbal
stooped posture, relaxed posture, tense, clenched fists,
Styles
excessive head smooth and relaxed rigid posture, pointing
nodding movements fingers
lowered self esteem higher self esteem guilt

anger at self self respect anger from others

Potential false feelings of respect from others lowered self esteem

Consequences inferiority
respect of others disrespect from others
disrespect from others
feared by others
pitied by others