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Computing

Book 1
Unit 01 Types of Computers

Mark the following statements as True or False.

1. Desktops have the most amount of power, speed, storage and upgradeability for their cost. True / False

2. Laptops are the easiest computers to upgrade and repair. True / False

3. Desktops have a lot of cables and are less portable than laptops. True / False

4. The most common Mac people purchase is the iMac. True / False

5. Laptops called ‘desktop replacements’ are not as powerful as their desktop counterparts. True / False

6. Tablets are designed to be network-based devices. True / False

Key

1T 2F 3T 4T 5F 6T

Unit 05 Inside the Computer

Choose the correct answer.

1. Which of the following is the most important component in a computer?

A the mouse B the keyboard C the motherboard D the input device

2. What does CPU stand for?

A computer processing unit B central processing unit C computer processor unit D central part unit

3. How many cycles a second are there in three gigahertz?

A three hundred B three thousand C three million D three billion

4. Which part keeps the CPU cooler?

A the motherboard B the memory C the fan D the main circuit board

5. Which part of the computer is used for permanent storage?

A the monitor B the USB port C the modem D the hard disk drive

6. What is the function of the modem?

A to see what you are doing B to connect to the internet C to save your work D to turn off the
computer

Key

1C 2B 3C 4C 5D 6B
Unit 06 Memory Storage Devices

Fill in the gaps with the words below.

program equipment versions files professionals drives

Backing up is the only way for a user to make sure that their 1) _________ are safe. If a user wants to back up
regularly, then this should be left to the 2) _________ . Apple’s® built-in app called Time Machine is a good
example of a 3) _________ that can backup files regularly and even provide different 4) _________ . Users
can also do this process manually, but they should remember to back up their settings, shortcuts and all the
applications they have installed. Some of the 5) _________ available for manual backups are a USB key, a
portable external hard 6) _________ , and a NAS, otherwise known as a network-attached drive.

Key

1 files 2 professionals 3 program 4 versions 5 equipment 6 drive

Unit 07 Printers

Mark the following statements as True or False.

1. Business professionals are not interested in using mobile printers these days. True / False

2. The Lexmark printing app is a printing solution for smartphone devices only. True / False

3. The app allows users to print directly from their business networks to Lexmark printers. True / False

4. The printing app can only be downloaded from Apple’s app store. True / False

5. There is one way to access a Lexmark printer on your business network. True / False

6. The Lexmark printing app can send files to your company’s private cloud. True / False

Key

1F 2F 3T 4F 5F 6T

Unit 09 Cameras

Choose the correct answer.

1. Point and shoot cameras, which are pocket-sized and have many features, are used by …

A professional and amateur photographers. B non-professionals only.

2. The CybershotWX9 has a high megapixel range, which means it has …

A high resolution. B low resolution.

3. The image sensor and optical zoom capabilities on the three pocket cameras are …

A different. B similar.
4. The camera that delivers the smoothest video in either fast or slow motion is the …

A Sony®. B Nikon®.

5. The WX9 can take up to six pictures in under a second …

A which you can only join together on your PC. B and stich them together automatically.

6. Which of the three cameras has 3D capabilities?

A the CybershotWX9 B the Canon® Powershot 300HS

Key

1A 2A 3B 4A 5B 6B

Unit 10 Smartphones

Fill in the gaps with the words below.

conserve differ processor battery innovative optical

When LG launched the LG G2, it was claimed to be the most 1) _________ smartphone in smartphone
history. At first sight, the phone doesn’t 2) _________ from other models in its category. However, inside it
has a powerful Snapdragon 800 3) _________ , making it the first smartphone to carry this ‘system on a chip’,
or SoC, which can run up to 2.3 gigahertz. It packs a long-lasting, 3,000-milliamp 4) _________ and a 5.2”,
1080P, full HD IPS display, which uses graphic RAM to 5) _________ power. Its camera is a 13 megapixel
shooter with high resolution 6) _________ image stabilization. Enhanced with a lot more software features,
the G2 has a light, glossy touch to it and its future looks promising.

Key

1 innovative 2 differ 3 processor 4 battery 5 conserve 6 optical

Unit 15 Instant Messaging

Mark the following statements as True or False.

1. Mobile devices are becoming a lot easier to manipulate, allowing fast and instantaneous communication.
True / False

2. In the past, text messages dictated cellular phone use. True / False

3. Only teenagers send text messages as adults have no use for it. True / False

4. A recent study showed that the abbreviated sentences in texts are a regression of language. True / False

5. In a standard phone you have about 340 characters for each text message. True / False

Key

1T 2F 3F 4F 5F
Revision Test

Choose the correct answer.

1. A … would be very useful when I need to work on the train.

A laptop B server C desktop

2. … computers have separate computer pieces and computer components.

A Portable B Desktop C Personal

3. More and more people use tablets and laptops these days because they are … .

A powered B portable C personal

4. My wide-screen monitor features a 1920 x 1080 … .

A display B contrast C resolution

5. Our new LCD computer uses liquid crystals and has a flat … .

A resolution B screen C aspect ratio

6. If you’re a gamer, then you should buy this computer because it has a(n) … time of seven milliseconds.

A response B aspect C contrast

7. The … types capital letters.

A Caps Lock B Alt key C Control key

8. I always use the … keypad to type numbers really fast.

A function B numeric C diacritical

9. The … can enter commands or type different symbols if it is pressed with other keys.

A Alt key B Control key C Caps Lock

10. … mice do not connect to the computer with wires.

A Laser B Ball C Cordless

11. The standard … has right and left easy-click buttons.

A LED B laser C ball

12. An LED mouse uses a … wheel.

A USB B scroll C click

13. The … supply provides electricity to the computer system by converting AC from a wall outlet to DC.

A disk B heat C power

14. A … is the major, underlying circuit board of a computer.

A motherboard B case C processor


15. The … helps prevent the various computer parts inside the computer from overheating.

A case B fan C port

16. The … drive allows the computer to house and execute important files and programs.

A hard B CD C heat sink

17. You should always … your important files onto CDs.

A store B burn C pack

18. My flash drive has a capacity of 32 … .

A storage B memory C GB

19. Flash drives have flash … which allows data to be saved on them or deleted from them.

A capacity B memory C power

20. This laser printer has a resolution of 600 … .

A GB B dpi C ppm

21. … printers are preferable in the office because they are fast, and many papers can be printed per cartridge.

A Inkjet B Laser C Toner

22. We need a new … cartridge for the printer.

A toner B two-sided C laser

23. The … printer is an electronic printer that blows small amounts of ink onto paper.

A inkjet B toner C laser

24. This scanner is easy to use and has a large scan … .

A resolution B feeder C area

25. This new scanner has a high … resolution and excellent color depth.

A all-in-one B automatic C optical

26. You should use a(n) … scanner for the artwork because it can even scan 3-D objects.

A color B flatbed C all-in-one

27. You can store your images on a(n) … card which can hold as many as 500 images.

A JPEG B SD C MB

28. Ben sent me a(n) … of his birthday party, but I can’t seem to open it.

A SD B JPEG C MB

29. Cameras with … zoom are able to crop and magnify images without the movement of lenses.

A digital B pixel C optical


30. Cameras with … zoom allow the user to change the field of view manually by moving the lenses.

A pixel B optical C digital

31. There are … for everything, from learning a foreign language to booking flight tickets.

A GPS B apps C MP3s

32. I sent my friend an email yesterday with my … .

A smartphone B cell phone C touch screen

33. When you are driving, use the … to help you navigate so you won’t get lost.

A GPS B service C MP3

34. My smartphone has all the newest … features available.

A touch B service C built-in

35. You should click on an item to … it.

A use B organize C select

36. You can easily move the … either by using the mouse or by using the arrow keys on the keyboard.

A cursor B menu C icon

37. Just click on the … menu to make the lists of options appear.

A user B dropdown C right

38. You can easily create a new … , name it, and use it to hold files that you want grouped together.

A folder B desktop C icon

39. Can you please give me your e-mail … ?

A folder B book C address

40. When you send an e-mail, it is then saved in the sent … .

A address B book C folder

41. I just received an e-mail in my … .

A folder B inbox C address book

42. I will … the e-mail to your new address.

A forward B reply C attach

43. You should use … when e-mailing lots of clients at the same time.

A Bcc B forward C webmail

44. I try to … to e-mails the day I receive them.

A attach B forward C reply


45. I get so much annoying … at work all the time.

A spam B maximum C typos

46. Some software can be … to prevent children from giving out their phone numbers on the Internet.

A timed out B configured C bounced back

47. I will e-mail my report to you as a(n) … .

A domain name B typo C attachment

48. Set your IM status to … when you are not able to answer your messages.

A chat B busy C available

49. … messaging is very useful for large companies, where employees are in different parts of the building
and need to communicate with each other.

A File B One-to-one C Instant

50. To be able to chat, both people must be using the same … .

A transfer B screen name C provider

Key

1A 2B 3B 4C 5B 6A 7A 8B 9 A 10 C 11 C 12 B 13 C 14 A
15 B 16 A 17 B 18 C 19 B 20 B 21 B 22 A 23 A 24 C 25 C 26 B 27 B 28 B
29 A 30 B 31 B 32 A 33 A 34 C 35 C 36 A 37 B 38 A 39 C 40 C 41 B 42 A
43 A 44 C 45 A 46 B 47 C 48 B 49 C 50 C

Book 2
Unit 02 Word Processing: Actions

Mark the following statements as True or False.


1. To start a new document, tap the “plus” in the top left corner of the screen and choose ‘Create’. True /
False

2. The keyboard on your iPad is wider if you have it in landscape mode. True / False

3. If you tap the narrow brown bar across the top of the screen, the toolbar will appear. True / False

4. To access style choices, just tap on the paintbrush in the top right hand corner. True / False

5. You can turn documents into columns by tapping the ‘Layout’ tab in the ‘Paintbrush’ menu. True /
False

6. You can only save your document using the file name ‘Blank’. True / False

Key

1F 2T 3F 4T 5T 6F

Unit 07 Desktop Publishing 1

Fill in the gaps with the correct words below.

extension default install click exported dimensions

1. An Adobe® manager extension is used to _________ CoverPageTM for InDesign®.

2. InDesign® files are directly _________ into CoverPageTM.

3. After you _________ on the export button and the process starts, the dimensions are set.

4. To bring files into CoverPageTM through Photoshop® you will need to install another _________ .

5. The size of your files depends on the display _________ of the mobile device you are using.

6. The _________ color space for CoverPage TM is CMYK.

Key

1 install 2 exported 3 click 4 extension 5 dimensions 6 default

Unit 11 Web Design and Web Development

Choose the correct answer.

1. How many media queries can you establish with CSS 3?

A There is no limit. B 320

2. How many columns are there in the design firm Made By Splendid’s site when viewed on a phone?

A one column B two columns

3. Does navigation change when viewed on smaller screens?


A yes B no

4. How does the size of the screen affect the images of the site on display?

A The images are not affected. B The images change size.

5. How many uses do media queries have?

A one B many

6. How many media queries were used by Mark Harrell to address text sizing issues?

A two B nine

Key

1A 2A 3A 4B 5B 6B

Unit 14 Video Conferencing

Fill in the gaps with the correct words below.

add convenient discussion access calendar conference

The eXo Chat add-on for eXo Platform 4 has features which make holding a video 1) _________ session
simple and very productive. It enables participants to join the video conference when it is 2) _________ for
them. Participants can share files as well as assign tasks and raise questions during a meeting. With eXo Chat
add-on, participants can also 3) _________ events or share links. Other features allow for keeping notes of the
4) _________ by saving them in the Wiki or arranging your next session by recording it in your 5) _________
. But, most importantly, even if someone didn’t 6) _________ the video conference, they have access to an
overview of the details saved in the Wiki.

Key

1 conference 2 convenient 3 add 4 discussion 5 calendar 6 access

Unit 15 Social Media

Mark the following statements as True or False.

1. Social media has made brand names more recognizable. True / False

2. Social media network marketing allows brands to effectively connect with businesses. True / False

3. All businesses are connected with social media marketing platforms. True / False

4. Some form of social networking has always been used to promote services and products. True / False

5. Nowadays, business owners can use new technologies to create innovative marketing campaigns. True /
False

6. Social media network marketing is a tool that can be used by employees as well as business owners.
True / False
Key

1T 2F 3F 4T 5T 6T

Revision Test

Choose the correct answer.

1. You can use these … as a basis for your web presence.

A documents B templates C agendas

2. The manager sent a … outlining plans to increase our sales.

A blank page B fax cover C memo

3. I have noted the date of the meeting in my … .

A calendar B resume C template

4. You can use a word processing program to create your own … cards.

A fax B blank C business

5. Cut that picture and then … it at the end of the page.

A redo B select C paste

6. When you have saved your document, you can then … it.

A undo B close C open

7. If you want to remove a part of your text, then use the … option and paste it somewhere else.

A save B cut C copy

8. To prevent spelling mistakes, always remember to use the spell … .

A check B font C format

9. This sentence is printed in … to highlight its importance.

A columns B bold C bullets

10. All the technical words have been … in green.

A indented B underlined C spaced

11. Each new paragraph should be … about 2 cm from the margin.

A bolded B indented C underlined

12. Employees should always make copies of their … to protect their data from being lost.

A functions B worksheets C balance sheets

13. We are linked to the online … at our head office.


A budget B database C equation

14. You should record all of your work hours on a … .

A spreadsheet B timecard C database

15. The company has drawn up a … for the coming financial year.

A budget B workbook C sales invoice

16. The sales … shows a distinctive decline in the last few months.

A bar B content C chart

17. You can add and delete information by using the … and clear functions.

A equal B insert C filter

18. An addition function would be displayed in the … bar.

A table B formula C clear

19. If a cell is … , then it can’t be changed.

A split B shaded C locked

20. Wrapping and … functions can help to display more information in a cell.

A printing B shrink-to-fit C shading

21. By using … you can draw attention to particular sections of a worksheet.

A rows B borders C printing areas

22. You can … or split cells in order to group specific types of information together.

A set B merge C lock

23. A page … shows where all text and images should be placed.

A desktop B layout C on-screen

24. … art is a picture that is stored on your computer and can easily be added to a document.

A Page B Publishing C Clip

25. This software can create page layouts which can be published either electronically or in … .

A design B DTP C print

26. When documents are complete, you can easily convert them into … files.

A letter B PDF C A4

27. The text can easily be adjusted by changing the kerning or … .

A leading B size C style

28. You should change the paper size from … to A4.


A item B letter C master

29. … is the style and appearance of characters and text on a computer screen.

A Typography B Converting C Kerning

30. … graphic images are made up of paths which are lines, curves, or shapes.

A Vector B Lossy C Raster

31. … compression should be used when saving pictures to preserve the quality of the pictures.

A Thumbnail B Lossless C Pixel

32. If you attempt to make a small picture into a larger one, then it will become quite … .

A sharpening B blurry C lossy

33. We had our wedding photos … to improve the light and to brighten the colors.

A cloned B retouched C straightened

34. Please try to … the picture a little because it looks tilted.

A resize B trim C straighten

35. She … the picture so that only the face remained.

A cropped B stamped C recomposed

36. We have streamlined our website for easier … .

A appearance B content C navigation

37. Candidates must have extensive experience in website design and … .

A usability B visibility C coding

38. Web … deals with the creation and look of a website.

A Development B Design C Appearance

39. If the site is not already on your present menu of choices, you should set up a … .

A history B bookmark C website

40. You can move between pages by clicking on the … at the top of the screen.

A tabs B cookies C add-ons

41. To explore our product online, you will need a … and internet access.

A search bar B browser C home page

42. All you need is a user name and a password to … .

A enable B log in C log out

43. The file will take only a few seconds to … .


A download B disable C enter

44. If the link doesn’t work, then try … the page.

A loading B bookmarking C refreshing

45. Text messages require less … than phone calls.

A multipoint B audio input C bandwidth

46. The manager refused our request for a(n) … interview.

A audio B video conference C face-to-face

47. The laptop comes with a built-in webcam for … .

A echo cancellation B video input C video conferencing

48. He is a regular blogger on an online … .

A group B profile C forum

49. Even politicians seek to reach young votes through social … sites.

A networking B trending C advertising

50. Businesses can use social … to advertise their products.

A blogs B media C forums

Key

1B 2C 3A 4C 5C 6B 7B 8A 9B 10 B 11 B 12 B 13 B 14 B
15 A 16 C 17 B 18 B 19 C 20 B 21 B 22 B 23 B 24 C 25 C 26 B 27 A 28 B
29 A 30 A 31 B 32 B 33 B 34 C 35 A 36 C 37 A 38 B 39 B 40 A 41 B 42 B
43 A 44 C 45 C 46 C 47 C 48 C 49 A 50 B

Book 3
Unit 01 Operating Systems 1

Choose the correct answer.

1. The MacBook Air® presented in the video is …

A 13 inches long. B 11 inches long.

2. The new MacBook Air® differs from the previous one as it has …
A dual array microphones. B 2 USB3 ports.

3. The MacBook Air® has really good sound quality …

A only when a headset is used. B even without a headset.

4. Battery life of the new MacBook Air® is about …

A 9 hours. B 12 hours.

5. Compared to the Mac Pro®, the MacBook Air’s® SSD is much …

A faster. B slower.

6. Two disadvantages of the MacBook Air® are that it has …

A no touch screen or Retina display. B a slow track pad and SSD drives.

Key

1A 2A 3B 4B 5A 6A

Unit 07 Internet Crime

Use the words below to fill in the gaps.

instructions privacy vulnerabilities protect check bank

Although doing business online can be quick and easy, there are certain internet threats that could risk the
user’s 1) _________ and security. The main risk is identity theft. Although online security companies try their
best, new 2) _________ evolve each year. The best way for a user to 3) _________ their identity is to learn
about the technology. For example, when using a wireless access point, they should read the 4) _________
and security settings. Also, when giving out credit card details, the user should always 5) _________ out the
company. And, if their details are stolen, they should report it to the police and their 6) _________
immediately.

Key

1 privacy 2 vulnerabilities 3 protect 4 instructions 5 check 6 bank

Unit 08 Anti-virus Software

Mark the following statements as True or False.

1. Computer viruses are small software programs that attack one particular computer. True / False

2. A computer virus can result in the complete destruction of computer data. True / False

3. It is very difficult for a Windows® virus to affect a Mac® and vice versa. True / False

4. Norton® and Kaspersky® are anti-virus software products available for Macs®. True / False
5. Windows® programs may be open during the installation process of Kaspersky® Internet Security
software. True / False

6. After installation is complete, you will have to manually update Kaspersky’s® databases. True / False

Key

1F 2T 3T 4T 5F 6F

Unit 14 Cloud Computing: SaaS

Mark the following statements as True or False.

1. Storing data on a cloud actually means storing it online. True / False

2. In the past, emails were only stored on someone’s computer. True / False

3. Through Gmail® or Yahoo Mail®, you can access your emails anywhere you have an internet connection.
True / False

4. Your photos can only be stored on the hard disk of your computer. True / False

5. Google Docs® allows you to create, edit, and save documents online without having to install any software
on your computer. True / False

6. Storing your documents on a cloud is safer than storing them on your hard disk. True / False

7. With cloud computing you are no longer responsible for updating software. True / False

8. Cloud computing is not very popular with big companies. True / False

Key

1T 2T 3T 4F 5F 6T 7T 8F

Revision Test

Choose the correct answer.

1. It’s quite simple to … the indexing software.

A customize B match C upgrade

2. … software systems run only on its hardware.

A Microsoft® B Apple® C Windows®


3. The company’s new supercomputer will run on … , a free, open source operating system.

A processing speed B Mac® C Linux®

4. The series was shot entirely in … .

A HD B MP3 C MPEG

5. I … their latest album on MP3.

A downloaded B uploaded C streamed

6. The … player will be able to make copies using the MP3 format used by most digital music lovers.

A Blu-ray B pause C media

7. Consumers like to … content because they can play, pause, and stop playback without having to download
anything.

A upgrade B upload C stream

8. Competition and expectations will only increase as DSL and … modems get faster.

A CAT-5 B antenna C cable

9. You need to buy a … to direct data traffic and connect to the Internet.

A cable B switch C router

10. This website gives information about home … and setting up a wireless home network.

A networking B switching C modems

11. You will need … Internet in order to be able to use this service.

A LAN B Wi-Fi C broadband

12. There are Wi-Fi … in all our shops.

A switches B cables C hotspots

13. You will need a computer with Internet access, either … or broadband.

A DSL B dial-up C Ethernet

14. Built-in … now comes as a standard feature.

A broadband B Wi-Fi C Internet

15. You can’t get access to the computer system without entering your … .

A password B address C signal

16. The keyboard should be … at the back of the computer.

A renewed B plugged in C detected

17. If you have a connection problem, check the IP … and see if it needs to be renewed.
A address B password C cache

18. Restarting the computer is useful as this clears the web browser’s … .

A address B signal C cache

19. Computer viruses … themselves and are passed along from user to user.

A replicate B piggyback C infect

20. It’s easier than you think to unintentionally download a malicious … horse.

A worm B Trojan C resident

21. … is a type of virus that erases information in a program.

A Resident B Worm C Overwriting

22. A computer virus may lurk unseen in a computer’s memory, calling up and … each of the machine’s data
files in turns.

A hosting B infecting C embedding

23. … e-mails can look as though they come from a real bank e-mail address.

A Pharming B Phishing C Malware

24. The software company announced that more than 20,000 computers were hijacked by … , and were used
illegally to send out spam.

A keyloggers B hackers C backdoors

25. This new law tries to protect consumers against … theft and credit card fraud.

A phishing B identity C pharming

26. Scan all the files that you download for viruses and … prior to installing them on your system.

A fraud B spyware C backdoor

27. You should install antivirus software which blocks … and searches for damaged or suspicious file
extensions.

A positives B pop-ups C backups

28. If your computer is infected, it is important to … any dangerous files.

A update B quarantine C backup

29. Many antivirus programs offer frequent … to keep your protection current.

A updates B analysis C rootkits

30. A user can always create a(n) … to allow communication from a particular program.

A access B packet C exception

31. The new … keeps the computers safe from security threats and protects our personal information.
A setting B traffic C firewall

32. The network administrator has refused … to certain websites.

A traffic B permission C incoming data

33. You can easily … your accounts more closely with online banking.

A direct B transfer C monitor

34. This website uses an SSL … and site key to ensure the security of customers’ financial information.

A activity B connection C payroll

35. The bank can verify identity before online transactions are made by asking for a(n) … .

A PIN B account number C deposit

36. Employees should use their company … board for any questions they may have.

A message B remote C conference

37. Allowing staff to … can give small firms a valuable competitive advantage.

A access B share C telecommute

38. You can easily distribute programs and documents to other computers by file … .

A centralizing B sharing C boarding

39. Clerical tasks include filing, data … , and special projects in administrative departments.

A entry B support C science

40. Take your computer to the … department and they will put a new hard drive in it.

A Web B bloggers C IT

41. He works as a software … for a software company.

A programmer B assistant C manager

42. A … cloud system is accessible to customers and the general public.

A public B hybrid C private

43. Customers pay a … fee, which means they only pay for what they use.

A community B metered C front end

44. Cloud … systems are hosted in a shared central location.

A community B back end C computing

45. You no longer need to … a program on your computer since you can now access the application in your
Web browser.

A install B distribute C demand


46. An error message reported that there was not enough memory to run the … .

A application B software C deployment

47. The software … is very economical and flexible because you pay as you go.

A distribution B suite C license

48. In order for companies to have their own … they have to own both computers and networking equipment.

A storage B infrastructure C platform

49. ITS uses a content … network to guarantee fast and safe access to information.

A hardware B utility C delivery

50. A group of software components required to provide a product or service is called a solution … .

A platform B storage C stack

Key

1C 2B 3C 4A 5A 6C 7C 8C 9C 10 A 11 C 12 C 13 B 14 B
15 A 16 B 17 A 18 C 19 A 20 B 21 C 22 B 23 B 24 B 25 B 26 B 27 B 28 B
29 A 30 C 31 C 32 B 33 C 34 B 35 A 36 A 37 C 38 B 39 A 40 C 41 A 42 A
43 B 44 C 45 A 46 A 47 C 48 B 49 C 50 C

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